Total 5 job vacancies by Amazon Web Services Singapore Private Limited

The Data Center Infrastructure Operations Team forms the backbone of AWS, supporting the rapidly growing business and its customers 24/7. We are dedicated to maintaining AWS’s physical infrastructure while upholding the highest operational standards in safety, security, availability, productivity, capacity, efficiency, and cost-effectiveness.

As a team member, you’ll collaborate with a diverse group of professionals, including software, hardware, and network engineers; supply chain specialists; security experts; operations managers; and other critical roles. Together, you’ll work across AWS to deliver the highest standards of safety and security while ensuring seemingly infinite capacity at the lowest possible cost for our customers.

In this role, you will be part of a team responsible for the operation and maintenance of state-of-the-art critical infrastructure facilities based in Singapore. You will collaborate with a world-class technical team, working alongside some of the brightest and most talented engineers in the data center industry. This position offers the opportunity to work with highly experienced professionals while developing your skills and advancing your career within one of the most innovative and progressive technology companies in the world.

Your responsibilities will include performing preventive maintenance on various facility equipment (such as electrical and mechanical, control, and fire-fighting systems), managing change processes, creating procedures, and overseeing vendor operations.

Key job responsibilities
• You will plan and perform preventive and corrective maintenance of mechanical and electrical equipment’s, including but not limited to, chiller, air handling unit (AHU/CRAHU),fan coil unit (FCU), ventilation fan, split air conditioner (AC), pumps, leak detection systems, roller shutters, power distribution boards, UPS (Uninterruptible Power Supply)batteries, and generators.
• Develop site specific documents including Maintenance checklist, EOP, SOP and RA.
• Service report preparation and submission for preventive and breakdown maintenance works.
• Ensure safe keeping of hand tools and maintain good housekeeping.
• Ensure all works are carried out safely and/or in accordance with established standards, procedures & local legislation.
• Any other tasks, when required by the immediate manager.

Basic Requirement

• Technical College Degree, Qualified Technical Diploma, or NITEC Certification.

• Proficient in both verbal and written technical communication and enthusiastic about the maintenance of data centers or critical facility environments.

• Strong communication and organizational skills and capable of managing priorities effectively in a complex and fast-paced environment.

Amazon’s technology business has a history and tradition of leading the world in Web-related technologies and services. Now, with Amazon Web Services (AWS) you have the chance to help individuals and businesses take their computing infrastructures and applications into “the Cloud”. As a member of the AWS Support team, you will be at the forefront of Cloud technologies with interactions with the full breadth of AWS services.

AWS Managed Services is designed to accelerate cloud adoption, it simplifies deployment, migration, and management using automation and machine learning, backed up by a dedicated team of Amazon employees. AWS Managed Services provides ongoing management of the AWS infrastructure. It automates common activities such as change requests, monitoring, patch management, security, and backup services, and provides full-lifecycle services to provision, run, and support your infrastructure.

We are looking for Operations Engineers to join our Managed Services team based in Singapore. This is an opportunity to join a world class team that is at the forefront of enhancing customer’s cloud support experience.

Lets talk about you. So, how’s your OS and networking skills? Do you have expertise in troubleshooting? Do you know all of the deep corners of the OS? Do you know where the performance bottlenecks hides? Do you know how to monitor infra resources at scale? Do you know how to make the absolute best use of every byte of RAM, every CPU cycle?

Have you had other System Engineers say "I don't believe it" when they saw how well a system you tuned was performing in production? Do you always like to dabble with the latest OS version to keep systems running with the latest and greatest features? Do you like to keep the servers in lock down with the best security and auditing tools to keep intruders away? Do you have an insane obsession of making sure your boxes run with 99.999% uptime?

Are you getting excited after reading this?
We have Good news! We're enhancing our teams with deep OS expertise, and you should be on it. Come join us-we work hard, have Fun and make History!

Key job responsibilities
As a member of Managed Service team, you will be working with our amazing Operation Engineers, Lead Engineers and other supporting roles to dive in and tackle the hardest technical challenges, who excels working in an agile environment while collaborating with some of the diverse people in the industry, who gets excited about owning critical infrastructure services that serve global customers every second of the day!

Every day will bring new and exciting challenges on the job while you:

• Operate the Managed Service platform and collaborate with internal service teams to meet our customers' individual needs for their infrastructure and application deployments.
• Troubleshoot application deployments, recreate customer issues, and build proof of concept applications. Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs
• Work on critical, highly complex customer problems that will span multiple AWS services.
• Help build and maintain Cloud Formation templates, and scripts to automate and deploy AWS resources and configuration changes.
• Collaborate and help build utilities and tools for internal use that enable you and your fellow AWS Engineers to operate safely at high speed and wide scale.
• Leverage your day-to-day experiences to provide the voice of the customer to internal AWS teams.
• Drive customer communication during critical events.
• Learn and leverage groundbreaking technologies.

About the team

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic qualifications

• 4+ years of network and operating system support experience
• 4+ years of virtualization, orchestration and cloud computing (eg. Hypervisors, VMware, Xen) experience
• 4+ years of continuous integration and continuous delivery (CI/CD) experience
• Bachelor's degree in computer science or equivalent, or 4+ years of technical support experience

Preferred qualifications

• Experience and technical expertise (design and implementation) in cloud computing technologies
• Experience leading the design, development and deployment of business software at scale or recent hands-on technology infrastructure, network, compute, storage, and virtualization experience
• Experience setting up, maintaining and coordinating the automated patch and configuration management of production servers.
• Experience with SSM to manage resource health, automate deployment and maintenance of Linux and Windows servers.
• Devops, programming/scripting with Ruby, Bash and PowerShell. Other languages a bonus.

We designed this unique traineeship program to hire IT early careers or professionals, providing you with classroom and on the job training to introduce you to all facets of our Datacenter (DC) operations. From this program, you get to be empowered, grow and scale in your technical expertise and learn from our experienced engineers.

You will be assigned as a trainee where you will have exposure to learn and understand how our Data center works, interact with our support teams and customers. Experience the latest technologies of our cloud that puts you among top talents of data center technical support teams. By the end of the program, you will be assessed on your learnings to see if you have what it takes to join our growing team and be a full time Amazonian.

Key job responsibilities
There is never a dull moment as each day presents itself with different challenges. Some of the key exposures are:

• Perform installation and configurations on Data center Servers and Network systems
• Installation, troubleshooting and replacement of internal and external hardware parts of Servers and Network devices
• Perform storage media (HDD, SSD etc.) sanitization and destruction tasks
• Work within a ticket-based environment and work on systematic problem resolution
• Movement of equipment with assisted lifting machinery.
• Maintain high system reliability by prioritizing trouble tickets
• Collaborate with internal teams (DC operations, DC Engineering, Logistics, Security, Projects etc.) sharing ideas and contribute in projects to improve DC work environment and overall efficiencies.
• Participate, lead and deliver small to mid-scale projects including Data Center rollout

About the team
The Data center IT Specialists are pivotal to ensuring the continuality and availability of one of the world’s fastest-growing cloud data centers around the world. As one of the cutting-edge data centers, we manage data for major MNCs and emerging companies alike. Imagine the scale and the impact that could affect millions of users. Given the digital age, we are growing our infra team and are looking for passionate engineers to join us.

Basic qualifications

• Basic Understanding of server hardware components and basic troubleshooting
• Basic Understanding of Networking setup and configuration
• Familiar with Linux operating system

Amazon Web Services (AWS) is a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of enterprise, government, and start-up business and organizations globally.

AWS Global Demand Organization (GDO) is seeking an experienced full-stack software engineer to build the future with us. As a part of AWS Marketing Technology, GDO provides solutions to support marketers to address diverse problems through technology solutions. We are running a strategic project which leverages AI to transform the traditional customer engagement into a personalized experience that makes it easy to onboard prospects and customers onto AWS.

A successful Software Development Engineer II (SDE 2) in our team needs to be entrepreneurial, able to deal with ambiguity, and work in a highly collaborative environment. You are expected to design, develop, test, and deploy high-quality, maintainable software that solves new and difficult problems. You are able to troubleshoot failures and prevent them from reappearing. You will contribute across the software stack, including back end services, front end components, and applied machine learning.

Basic qualifications

• 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
• 2+ years of contributing to new and current systems architecture and design (architecture, design patterns, reliability and scaling) experience
• Experience programming with at least one software programming language

Preferred qualifications

• Bachelor's degree in computer science or equivalent
• Knowledge of professional software engineering & best practices for full software development life cycle, including coding standards, software architectures, code reviews, source control management, continuous deployments, testing, and operational excellence
• Experience in machine learning, data mining, information retrieval, statistics or natural language processing

This role is with our AWS Frontier Operations team – delivering a new way of bringing Cloud Infrastructure directly to our customers. AWS Outposts brings native AWS services, solutions, and operating models to virtually any data center, collocation space, or on-premises facility around the world.

Through Outposts, AWS customers can now use AWS APIs, tools, and infrastructure within their own premises and across the AWS cloud to deliver an unmatched experience. Fully-managed, maintained, and supported by AWS teams, AWS Outposts provide our customers with direct and local access to the latest AWS solutions as well as the customer support to which AWS customers are accustomed.

We are looking for a highly-driven and customer-oriented Data Center Engineer who will oversee all infrastructure-related tasks associated with installing and maintaining Outposts in customer premises and/or colocation partner data centers within the region. This includes ownership and accountability for the following efforts: building management systems (BMS), security protocols, access controls, power supply and resilience efforts, cooling systems, site hygiene, fire detection and control systems, preventative periodic maintenance (PPM), and all environmental aspects of the data center in which the Outposts units will be installed.

In this hands-on role, the Outposts Data Center Engineer operates with a high degree of professionalism and autonomy, regularly interfacing directly with Outposts customers to deliver a consistent positive customer experience. Partnering across internal cross-functional teams and external third-party partners, this role regularly innovates and enables technical solutions that address engineering challenges as they arise. The Frontier Data Center Engineer thrives in an ambiguous, fast-paced environment and must demonstrate, and inspire in others, a positive “can do” attitude and an unyielding focus on our customers.

Key job responsibilities
• Maintain accountability for the overall engineering operations associated with installing and maintaining Outposts infrastructure within customer premises and/or colocation partner data centers, to include oversight for all mechanical and electrical engineering aspects associated with Outposts.
• Proactively implement solutions that optimize the technical performance of Outposts units as it relates to mechanical and electrical requirements, security protocols, access controls, power and cooling systems, and other environmental aspects of the data center environments in which Outposts will be installed.
• In partnership with Outposts customer operations leads, field technician teams and network service technicians, support installations and break/fix activities, trouble-shooting engineering-related action items as they arise and consistently delivering the appropriate level of support to deliver against established service-level commitments with customers.
• Diagnose root causes and trouble-shoot rack power connection issues to minimize impact and consistently deliver against our goal of 100% uptime on all customer-supported infrastructure – learn from issues that arise and mitigate risk going forward.
• Actively participate in efforts to drive a culture of inclusion, collaboration, and empowerment across the Outposts DC engineering operations team and associated cross-function partner teams
• Design and deploy strategies, tools, and processes that streamline and enhance the operational capabilities of the broader team and empower team members to achieve their collective best.
• Collaborate with third-party servicing partners and colocation data center teams to program manage larger installations, engineering builds, and logistical efforts, making sure all required materials and human capital are in the right place at the right time
• Define and execute against key performance metrics for a significant number of small, medium or large-scale data centers (AWS, customer, or collocation data centers) in which Outposts are deployed – continuously drive data-drive improvements and achieve SLAs
• Own engineering operations-related aspects of critical event response/disaster recovery readiness programs
• Lead large-scale strategic initiatives that improve the overall operations and optimize the cost structure
• Consistently foster a culture of open and effective communication, minimizing the learning curve associated with tasks and ensuring all parties and customers are aligned around expectations and next steps at all times
• In support of 24x7 data center operations, may be required occasionally to work outside of standard working hours, to include nights and/or weekends (on-call rotations and/or on demand escalations) in support of client scheduling and/or time-sensitive escalations