Presales Engineer – Data Center Cooling & Electrical Solutions
2 days ago
Company Introduction
ByteBridge is a widely trusted innovator of IT services, including data center, enterprise IT, and unified communications. ByteBr..
Company Introduction
ByteBridge is a widely trusted innovator of IT services, including data center, enterprise IT, and unified communications. ByteBridge was founded by a team of passionate dedicated experts with a vision to achieve customer success through technology enablement. We bridge the technical gaps to help enterprises' vision come true and expand their business on a global scale. To date, ByteBridge has been trusted by some of the world's leading international companies.
Position Summary
Leverages IT technical competency to provide pre-sales and post-sales engineering guidance / support for Bytebridge sales team, customers and business partners to design best-in-class systems / solutions to optimize the customer experience, thereby supporting increasing revenue and profitability across S.E Asia for products / services represented by Bytebridge.
Essential Functions
- Provide pre-sales technical support to the sales team, focusing on liquid cooling systems, electrical infrastructure, and data center solutions.
- Collaborate with customers and business partners to design and document customized cooling and power solutions that meet unique requirements.
- Develop technical documents, including drawings, system layouts, parts lists (BOMs), and installation guidelines for liquid cooling and electrical systems.
- Support the sales team in preparing technical proposals and presentations for tenders, RFPs, and customer pitches.
- Ensure all solutions comply with Southeast Asian and international standards, particularly in liquid cooling and power distribution.
- Conduct remote and onsite demonstrations of liquid cooling technologies and power management solutions.
- Provide post-sales advice, including maintenance planning and lifecycle management for cooling and electrical systems.
- Integrate sustainability and energy-efficiency considerations into system designs, emphasizing environmental benefits.
Knowledge, Skills & Abilities
- Expertise in liquid cooling technologies, including direct-to-chip and immersion cooling, and power distribution systems.
- Strong knowledge of data center infrastructure design, focusing on energy efficiency and sustainability.
- Familiarity with IT networking and server hardware as it relates to cooling and electrical systems.
- Demonstrated customer-facing experience, including technical presentations and relationship management.
- Ability to learn quickly, work collaboratively, and adapt to fast-paced environments.
Minimum Qualifications
- Bachelor’s Degree in Engineering, IT, or a related field.
- Current certifications in relevant technologies, such as networking, electrical systems, or cooling technologies (e.g., Cisco, Juniper, APC, or similar).
- 3-5 Years’ experience in related IT field
- Ability to travel domestically and internationally as required
- Previous experience building and managing technical resources locally and remotely
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