Total 33 job vacancies by Goldtech Resources Pte Ltd

Job Description:

• Monitor, troubleshoot, and optimize network performance and security.
• Trouble shoot, Configure Network Devices like Routers, Switches or Firewalls.
• Work closely with network and security teams to integrate automation solutions into existing network infrastructure.
• Design, develop, and implement automation scripts and playbooks using Ansible to manage firewalls.
• Automate the deployment, configuration, and maintenance of firewall rules and policies.
• Ensure that all automated solutions comply with industry standards and organizational security policies.
• Conduct regular audits and compliance checks on firewall configurations and policies.
• Identify opportunities to improve network operations and security through automation.
• Stay updated with the latest trends and best practices in network automation and security.
• Create and maintain comprehensive documentation for all automated processes and solutions.
• Provide training and support to team members on the use of Ansible for network automation.

Requirement:

• Bachelor's Degree in Information Technology, Computer Science or related studies
• Minimum of 3 years of experience in network operations and security.
• Minimally CCNA certified is advantageous
• Proven experience with Ansible automation, particularly in managing network devices and firewalls.
• Proficiency in Ansible and experience writing playbooks and roles.
• Strong understanding of network protocols, firewall policies, and security best practices.
• Familiarity with scripting languages such as Python or Bash

Please send your detailed resume in MS Word format to : [email protected]

Stating your notice period / earliest available commencement date, Current & expected salaries.

Job Description:

• Data Analysis and Interpretation: Perform in-depth analysis of structured and unstructured data sets to identify trends, patterns, and valuable insights that drive business decisions and strategies.
• Data Visualization and Reporting: Develop intuitive and visually appealing dashboards, reports, and presentations to communicate complex data analyses to stakeholders, enabling data-driven decisionmaking at all levels of the organization.
• Data Modelling and Transformation: Design, implement, and maintain data models, ETL pipelines, and data integration processes, ensuring data accuracy, integrity, and accessibility.
• Data Quality Assurance: Implement rigorous data validation and cleansing procedures to ensure the accuracy and reliability of the data used for analysis and reporting.
• Identify Data Needs: Collaborate with stakeholders across various departments to understand their data requirements and deliver insights that align with their business objectives.
• Continuous Improvement: Stay abreast of industry trends and best practices in data analysis and engineering. Suggest and implement process improvements to enhance data quality, efficiency, and overall performance.
• Data Security & Compliance: Implement, maintain, and monitor data security and privacy measures on data platform.
• Cross-functional Supports: Collaborate with other teams to ensure the successful execution of projects and initiatives.
• Operational supports: Maintain and support day to day operational on data platform, including:
• Monitoring data pipelines, databases, and analytical processes to ensure smooth and continuous operation.
• Identify and resolve data-related issues, performance bottleneck, and data quality problems promptly.

Job Requirements:

• Bachelor’s degree in Computer Science, Data Science, Statistics, or a related field.
• At least 5 years’ working experience in data platform, data analytics or relevant projects.
• Proven experience as a Data Analyst, with a track record of translating complex data sets into actionable insights.
• Strong proficiency in data visualization tools (e.g., Tableau, Power BI, or similar) to create compelling data visualizations and reports.
• Solid programming skills in languages such as Python, SQL, SAS, or R for data analysis and data engineering tasks.
• Prior experience as a Data Engineer, with a demonstrated ability to design and implement data models, ETL processes, and data integration solutions.
• Familiarity with cloud-based data platforms (e.g., Azure Data Factory, Azure Purview, Databricks, Snowflake, Kafka, or equivalent) and data storage technologies (e.g., SQL databases, NoSQL databases).
• Having prior experience with Microsoft SQL Server, Microsoft SSIS, or Ali Cloud (Dataphin) is a plus.
• Excellent problem-solving skills and the ability to work with large, complex data sets.
• Strong attention to detail, ensuring data accuracy and reliability in all analyses.
• Effective communication skills to convey complex technical concepts to non-technical stakeholders.
• Proven ability to work independently as well as collaboratively in a fast-paced, team-oriented environment.
• Certified in Tableau Data Analyst, Microsoft Power BI Data Analyst, SnowPro (Snowflake), Databricks or equivalent.

Please send your detailed resume in MS Word format to : [email protected]

Stating your notice period / earliest available commencement date, Current & expected salaries.

Job Description:

• Provide backfill support to assigned accounts for network operation needs when activated.
• Perform network operation duties such as responding to incident tickets, performing health checks, performing change requests and support key activities.
• Validate and perform inventory updates.
• Liaise with TAC support for troubleshooting of cases and liaise for part replacements.
• Update of documentation.
• Must be flexible and open to support a few customer accounts.
• May be required to work non office hours (such as after regular office hours or weekends) to support customer’s activities.
• Hands on technical experience in troubleshooting and updating network firmware patches is mandatory.
• Identify areas of improvement in operations and work together with the Service delivery manager for improvement initiatives.
• Python and ansible scripting experience/ knowledge is an advantage.
• Minimally CCNA certified with 4 years of enterprise level 2 working experience.

Please send your detailed resume in MS Word format to : [email protected]

Stating your notice period / earliest available commencement date, Current & expected salaries.

Job Description

• Perform analysis of systems & security logs to detect network problems, intrusion and systems failure
• Setting up network, switches, routers, firewall and VOIP infrastructure
• Provides technical support for customer to resolve ant network related issues
• Handle Network troubleshooting & implementation of routers, switches & AP
• Network troubleshooting & implementation of routers, switches & AP
• Troubleshooting and performance monitoring on network & voice VoIP
• Assist and provide support for internal network & voice infrastructure and security areas such as network security and security management
• Liaise with vendors, distributors & customers to resolve any systems, IT, security and technical issues
• Review and recommend processes and procedures to manage operations efficiently
• Ensure that service quality standards are met and maintain SLA

Requirement

• Diploma or Degree in Information Technology, Engineering or related field
• Minimum 1 years’ experience in network
• Strong knowledge of TCP/IP, virtualized infrastructure, storage and database
• Experience in various firewalls
• Experience in security process and procedures & audit compliant
• Experience in backup operations
• Certification in CCNA, CCNP would be an advantage
• Strong analytical, good organization skill, and team player
• Possess good communication skill and pleasant personality
• Possess a proactive attitude and customers oriented

Please send your detailed resume in MS Word format to : [email protected]

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Job Responsibilities

• Respond to incidents or requests for help, via the phone, email and web
• Diagnose and resolve technical hardware and software issues via call or remote tools
• Opens, tracks, and closes trouble tickets; ensuring documentation (in tickets and in the Knowledge Base articles)
• Ensure tickets managed within KPI measurements and standards
• Identify and escalate incidents and problems requiring urgent attention
• Escalate incidents and problems to the appropriate group
• Provides scheduled and adhoc reporting from Helpdesk system to clients and management
• Follow the Service Desk Standard Operating Procedure (SOP)
• Performs other related duties as assigned to ensure effective operation of department

Required Qualifications and Skills:

• Diploma or Degree in IT with preferably at least 1-year service desk experience.
• Experience troubleshooting and supporting the following technologies in a professional environment - Email, Microsoft 365, VPN (preferably Cisco AnyConnect), Active Directory, Basic Network / Internet Connectivity (basic command lines, check for IP)
• Knowledge of Windows and Mac Operating Systems
• Knowledge of troubleshooting Mobile Devices (iOS and/or Android)
• Experienced in using ITSM ticketing tools

Desired Skills:

• Knowledge in ITIL Standard.
• Proficient in usage of ServiceNow Ticketing system
• Experience in Microsoft 365 administration
• Technical certifications, Cloud Foundation, Microsoft, Network, etc
• MS scripting or programming knowledge

Attributes for Success:

• Good oral and written communication skills
• Good customer service skills
• Excellent problem-solving skills
• Ability to multi-task
• Teamwork

Please send your detailed resume in MS Word format to : [email protected]

with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

• Provision, monitor and maintain the hardware and software within the network domain.
• Manage Cisco ACI environments while addressing any administrative or troubleshooting needs.
• Creating documentation and managing contractors to complete the network installations and upgrades, including hardware manufacturers, network providers, logistics partners and other service providers
• Planning and implementing network and server installations, including in the areas of facility power (AC/DC), cooling, security/access, rack layout and cable management.
• Creating and maintaining documentation, plans, SOP’s, MOP’s etc
• Collaborating with internal teams for day to day activities
• Assisting with the definition, documentation and implementation of consistent processes across all regions
• Ensure all projects adhere to strict security standards, ensure proper documentation and compliance, and perform a smooth handover to operations teams post-deployment.

Requirements:

• Tertiary education in Computer Science / Engineering or related discipline.
• Min 8 years of prior experience in Site Reliability Engineering, Linux systems administration, and Network Engineering.
• Demonstrate proficiency in Cisco ACI architecture, including hands-on experience in deployment, configuration, and troubleshooting
• Familiarity with day-to-day tasks and projects common in Data Center Operations.
• Experience with optical transport technologies such as CWDM/DWDM
• Configuration management tool experience such as Saltstack, Puppet or Anisble
• Network hardware administration
• Knowledge and exposure to Network Protocols, Topologies and Enterprise architecture
• Experience writing network configuration and design documentation
• Experience solving problems through automation
• Ability to write script for internal tools
• Experience running and improving operational processes in a rapidly changing environment
• Strong understanding of BGP and anycast routing
• Good working knowledge of Juniper Junos, Cisco IOS, Cisco NX-OS and Arista EOS
• Load balancing and reverse proxies such as Nginx, Varnish, HAProxy, Apache
• Strong verbal and written communication skills, problem-solving skills, attention to detail, and interpersonal skills.
• Strong team player

Please send your detailed resume in MS Word format to : [email protected]

Stating your notice period / earliest available commencement date, Current & expected salaries.

Applicants with more relevant years of hands on experience will be considered for senior roles.

Job Description:

• Deploy and configure M365 services, including Visio, Ms Teams, Sharepoint, Exchange Online, OneDrive and Intune on Windows, Mac and mobile platforms.
• Microsoft 365 Application Ownership and manage Application/Software lifecycle
• Configure and manage user accounts, licenses, and permissions.
• Application packaging, deployment and troubleshooting through SCCM / Intune
• Monitor and maintain the health and performance of M365 services
• Provide technical support and guidance to end-users and other IT staff.
• Handling service request and incident, analysis root cause and produce monthly report
• Troubleshoot and resolve issues related to M365 services and applications.
• Implement security and compliance policies to ensure data classification and compliance.
• Work closely with other IT teams to integrate M365 services with existing systems and applications.
• Identify opportunities for process improvements and automation to enhance efficiency and productivity.

Requirements:

• Degree in Information Technology, Engineering or related fields
• Microsoft Certified: M365 or other relevant certifications is preferred
• Experience with hybrid M365 environments and integration with on-premises systems.
• Expertise in SCCM / Intune
• Experience in PowerShell scripting
• Familiarity with security and compliance features in M365
• Familiar with Windows and Mac Operating Systems
• Knowledge of Azure Active Directory and related identity management solutions.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team

Please send your detailed resume in MS Word format to [email protected] with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Job Description:

• Troubleshooting, configuration and support of Power Platform related issues
• Collaborates with IT and business teams to design, build and run Power Platform solutions
• To optimise and automate manual processes/workflows by using the Microsoft Power Platform tools.
• Report generations or analysis by using Power BI / Nexthink
• Maintain and update applications developed
• Documenting solutions and workarounds for knowledge retention
• Identify areas and processes where Microsoft 365 and SharePoint can be better leveraged and facilitate process improvement.
• Escalation contacts to Vendor of applications

Requirements:

• Minimum 5 years of experience in providing IT support with at least 2 years in managing Power Platform technology.
• Desirable professional education or equivalent certification (e.g. Microsoft Certified Power Platform)
• Good Knowledge of Microsoft 365 Technologies
• Proficient in Workflow automation using Power Automate
• Experienced in the followings:

· Power Platform: Power Apps/Automate/BI/Dataverse

· Power Platform integration with M365 workload (eg. SharePoint,

Teams, Outlook)

· Power Platform admin and governance

· Application lifecycle management (ALM) with Power Platform

· Power Platform CLI, PowerShell and Dataverse Web API

· Integration with REST API, Custom Connector

· Power Platform: Virtual Agent/Portal

Please send your detailed resume in MS Word format to [email protected] with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Job Description

• Troubleshooting and performance monitoring on network
• Setting up network, switches, routers, firewall
• Implementation and configuration of switches, routers, firewall
• Perform analysis of systems & security logs
• To detect network problems, intrusion and systems failure
• Vulnerability assessment & incident resolution
• Change and Service Request fulfilment
• Perform ticket closure and documentation
• Preventive maintenance tasks fulfilment
• Assist the Team Lead/Operations Manager
• Work independently for L1/L2 Support also as a member in the assigned projects
• Liaise with vendors, distributors & customers to resolve any technical issues
• Review and recommend procedures to manage operations efficiently
• Ensure that service quality standards are met and maintain SLA

Requirement

• Minimum Diploma in Information Technology, Engineering or related field
• Minimum 2 years’ experience in network environment
• Strong knowledge of BGP/OSPF routing protocols
• Familiar with devices like Cisco, Huawei, Fortinet or Palo Alto Cisco ASA
• Experience in various firewalls
• Certification in CCNA would be an advantage
• Strong analytical, good organization skill, and team player
• Possess good communication skill
• Possess a proactive attitude and customers oriented

Please send your detailed resume in MS Word format to [email protected] with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Job Description

• Installation and configuration of operating systems and software for PC
• Respond promptly assigned and resolved Incidents; focus on ticket resolution within SLA
• Monitor and maintain applications and systems to ensure their smooth functioning
• Provided onsite support for both Software and Hardware to end users
• Troubleshoot and resolve hardware and software problem
• Coordinate with equipment and 3rd party vendors to resolve problems
• Assist in network troubleshooting and network connectivity issues
• Assisting users on operating system, email and software related issues
• Deployment of PC, Notebook and Printers
• Provide regular reporting to relevant parties

Requirement

• Nitec or Diploma in Information Technology, Engineering or related fields
• Strong computer hardware and software knowledge
• Strong background in supporting full Microsoft Office suite on Windows platform with recent support
• Experienced with Microsoft 365, Active Directory and SharePoint
• Good planning, analytical and negotiation skills
• Good interpersonal and communication skills
• Must have in-depth interest in IT support and must be IT savvy
• Able to multi-task and work independently

Please send your detailed resume in MS Word format to : [email protected]

with

1. Education Level
2. Working experiences
3. Each employment background
4. Reason for leaving each employment
5. Last drawn salary
6. Expected salary
7. Date of availability

Job Description

• Maintain and support IT Infrastructure on Linux platforms
• Responsible for the daily operational of all Linux servers
• Make sure servers are running in their optimal performance
• Appropriate deployment of patches and security fixes
• Prompt response to incidents and escalations
• Troubleshoot problems in a timely manner
• Provide root cause analysis on issues
• Propose and implement preventive measures
• Ensure similar environment for Production, Preproduction and Testing
• Manage changes through proper Change Requests processes
• Implementation of service continuity measures
• Periodically conduct disaster recovery exercises
• Adhere standard procedures are followed closely
• Provide status reports to relevant parties
• Develop guidelines for fellow junior administrators

Requirement

• Minimum Diploma in IT, Computer Science or equivalent
• Minimum 5 years of working experience in a similar capacity
• Extensive technical knowledge in Linux server administration
• Experienced in Linux RedHat and Oracle Solaris Clustering
• Hands-on knowledge in scripting tools in Perl, Ruby and AWK
• Strong knowledge in network and infrastructure
• Good planning and organization skills
• Possess strong communication skills
• Self-upgrading motivation
• Candidates with extensive experiences will be considered for a senior role

Please send your detailed resume in MS Word format to : [email protected]

with

1. Education Level
2. Working experiences
3. Each employment background
4. Reason for leaving each employment
5. Last drawn salary
6. Expected salary
7. Date of availability

Job Description:

• Conduct thorough analysis of structured and unstructured data sets to uncover trends, patterns, and valuable insights that inform business decisions and strategies.
• Create user-friendly, visually engaging dashboards, reports, and presentations to convey complex data analyses to stakeholders, facilitating data-driven decision-making at all organizational levels.
• Plan, execute, and maintain data models, ETL pipelines, and data integration processes, ensuring data accuracy, integrity, and accessibility.
• Enforce rigorous data validation and cleansing procedures to guarantee the accuracy and dependability of data used for analysis and reporting.
• Collaborate with stakeholders across different departments to comprehend their data needs and deliver insights aligned with their business objectives.
• Stay updated on industry trends and best practices in data analysis and engineering. Propose and implement process enhancements to improve data quality, efficiency, and overall performance.
• Establish, uphold, and oversee data security and privacy measures on the data platform.
• Work closely with other teams to ensure the successful execution of projects and initiatives.
• Maintain and provide day-to-day operational assistance on the data platform, including:
• Monitoring data pipelines, databases and analytical processes to ensure uninterrupted operation.
• Promptly identify and resolve data-related issues, performance bottlenecks, and data quality concerns.

Requirements:

• Masters / Bachelor's degree in Computer Science, Data Science, Statistics, or a closely related field.
• Minimum of 1-3 years of practical experience in data platforms, data analytics, or related projects.
• Demonstrate a proven track record as a Data Analyst, showcasing the ability to translate intricate data sets into actionable insights.
• Exhibit strong expertise in data visualization tools like Tableau, Power BI, or similar, enabling the creation of compelling data visualizations and reports.
• Display proficient programming skills in languages such as Python, SQL, SAS, or R for data analysis and data engineering tasks.
• Prior experience as a Data Engineer, with a demonstrated capability to design and implement data models, ETL processes, and data integration solutions.
• Be acquainted with cloud-based data platforms like Azure Data Factory, Azure Purview, Databricks, Snowflake, Kafka, or equivalent, as well as data storage technologies such as SQL and NoSQL databases.
• Having prior experience with Microsoft SQL Server, Microsoft SSIS, or Ali Cloud (Dataphin) is considered a plus.
• Possess excellent problem-solving skills, particularly in dealing with large and complex data sets.
• Maintain a strong commitment to detail, ensuring data accuracy and reliability in all analyses.
• Demonstrate effective communication skills to convey complex technical concepts to non-technical stakeholders.
• Prove the ability to work independently as well as collaboratively in a fast-paced, team-oriented environment.
• Hold certifications in Tableau Data Analyst, Microsoft Power BI Data Analyst, SnowPro (Snowflake), Databricks, or their equivalents.

Applicants with relevant experience may be considered for senior roles

Please send your detailed resume in MS Word format including the following details to : [email protected]

Job Description:

• Strong knowledge on Azure AD Architecture and maintenance, Knowledge on O365 IAM. Working experience on Exchange online migrations for Hybrid and Azure AD Joined EUCs including cross-forest Users/Mailbox/Profile.
• Migration of hybrid users to Azure AD and under Intune is must.
• Migrate existing infrastructure services to cloud-based solutions. Managing security and access controls of cloud-based solutions.
• Troubleshooting, identifying, and documenting root cause and other projects and tasks as required. Develops and document processes, procedures, standards, and guidelines relating to areas or tasks assigned, and to continuous maintenance.
• Ensuring project deliverables meet quality standards. Coordinating and communicating with project stakeholders and team members.
• Collaborate with transition and internal team for optimizing infrastructure and deployment of new technologies.
• Good experience on integrating applications Modern authentication protocols, knowledge on Azure AD App proxy, experience on MFA, creating Conditional Access policies.
• Windows PowerShell for automation of day to day administrative and Office 365 configuration tasks with SharePoint Online and OneDrive configuration.
• Provide needed technical and operation documentation.

Job Description:

• Minimum 5 years of experience in the Information Security Technology domain with at least 3-5 years in Cloud environment preferably Azure.
• At least 3-5 years of working experience in Windows Servers engineering with a focus on cloud components and services in Microsoft 365 and Azure
• Experience in architecting, designing, developing, and implementing cloud solutions on AWS/Cloud platforms including Group Policy Object migration to support workstation policies.
• Migration of workstations/servers from the on-premises AD domains to Azure AD, Intune, Azure AD IAM and Configure Azure AD SSO using Modern auth protocols, Manage Azure AD permissions.
• Excellent communication and teamwork skills, with the ability to collaborate effectively with other members of the IT team and with stakeholders from other departments.
• Knowledge of PowerShell and Profwiz tools would be advantageous. Good understanding of IT workflow (e.g., ServiceNow).
• Azure 104, M365 certifications preferred.

Applicants with relevant experience may be considered for senior roles.

Please send your detailed resume in MS Word format to : [email protected]

Stating your notice period / earliest available commencement date, current & expected salaries.

Job Description:

• Provide onsite client support, assisting with troubleshooting and design, configuration and escalated problem management.
• Technical subject matter expert for Cisco ACI network domain, providing technical leadership and mentorship to the team.
• Analysis of client and technical requirements, specifications development, solution design and development, and consult on testing and deployment processes for staging requirement.
• Manage client’s day 2 network operations in the Cisco ACI network landscape and other network technologies as assigned.
• Mandatory requirement: to succeed in this role, you must have experience in Cisco ACI project implementation or configuration.
• Comfortable with occasional support in outdoor environment (due to data centre/ network equipment location).

Key Requirements:

• At least a CCIE or experienced Technical lead/ Subject Matter Expert who is experienced in enterprise routing and switching, data center network and architecture, and network security
• Proficient in troubleshooting Layer 2 and 3 network issues.
• Experience and proven hands-on installation and support in network devices covered in this contract.
• In-depth understanding of network protocols, architectures, and technologies, including TCP/IP, DNS, DHCP, VLANs, and routing protocol such as BGP, OSPF, EIGRP;
• Experience in Data Centre Network (Routing, switching), Cisco Application Centric Infrastructure (ACI)/Software Defined Network (SDN), Cisco ISE Servers.
• Experience in managing, administration, troubleshooting and maintenance of Nexus Switches and Software Defined Network such as Cisco ACI, DNAC and SD-WAN;
• Proficient in managing, administration, troubleshooting and maintenance of Firewall Systems in high availability mode. Firewall administrator certification such as either Palo Alto Networks Certified Network Security Administrator (PCNSA)or Check Point Certified Security Administrator (CCSA) is recommended.
• Experience in troubleshooting 4G and 5G Customer Premise Equipment (CPE) connectivity issue with telco service provider. Proficient in engagement, analyze and feedback on the service report furnished by service provider on their 4G and 5G cellular performance.
• Experience in managing, administration, troubleshooting and maintenance of load balancers.
• Experience in disaster recovery activation and deactivation exercises;
• Proficient in using sniffer tools to capture the network traffic and analyst the packets;
• Proficient in installing, troubleshooting and maintaining network management software.
• Proficient in configuring and managing network monitoring and management platform, e.g., SolarWinds, ServiceNOW, etc.
• Proficient in creating Ansible Playbooks.

Please send your detailed resume in MS Word format to : [email protected]

Stating your notice period / earliest available commencement date, Current & expected salaries.

Applicants with more relevant years of hands on experience will be considered for senior roles.

Job Descriptions:

- Attend to conference calls with other support teams to identify and resolve any issues.

- Response to security incidents, problem and incident management, and network incident escalation from L1/L2.

- Able to collaborate with the support team from the relevant network supplier to troubleshoot, identify and resolve network issue.

- Track and oversee the project's development, reporting developments and problems to the management group.

- Ensure timely and scope-appropriate project completion.

Requirements:

- Hand-on experience in troubleshooting complex network problem.

- Good communication skills

- Able to work independently

- Knowledge of advanced network technologies like VXLAN, Cisco ACI, VXLAN BGP eVPN, SDA, SDWAN

Applicants with relevant experience may be considered for senior roles .

Please send your detailed resume in MS Word format to: [email protected]

Stating your notice period / earliest available commencement date, current & expected salaries.

Job Description:

• Interpret Business Requirements – Work with project stakeholders to translate their requirements, by using your hospitality knowledge, into something that can be built by IT. A key skill needed in this part of the process is the analyst's ability to distill the differing messages and needs of project stakeholders into a single, consistent vision

• Lead Requirements Process – This includes eliciting, documenting, and validating requirements using interviews, document analysis, requirements workshops, business process descriptions and workflow analysis. Property based experience will be critical to represent a property operations viewpoint and ensure all scenarios are identified and covered by the requirements.

• Translate Technical Issues – Break down technical and architectural complexities so that project stakeholders can easily understand any issues that arise.

• Test and Validate – Work with project stakeholders to validate their requirements and be a liaison between project stakeholders during the Testing phases of projects.

• Function as the liaison between the business units, technology teams (including Micros) and support teams to manage functional updates to the Opera PMS.

• Facilitate requirements meetings with business and technology teams.

• Assist in identifying improvements/make recommendations to our business and systems processes related to the Opera PMS.

• Distinguish user requests from their underlying true needs.

• Drive and challenge users, with your hospitality and Opera PMS knowledge, on their assumptions of how they will successfully execute their projects.

• Ability to influence a diverse group of team members and subject matter experts.

• Gather/analyze/document requirements, leading to the development of a business solution.

• Lead requirement reviews with external vendors and Quality Assurance Teams.

• Provide Support for Oracle Opera application for hotel industry.

• Assist users with Application integrations and interfacing to other BackOffice applications such as (but not limited to) Call Accounting, eHousekeeping (Knowcross), Room Lock (Visionline), and Delphi.

Job Requirements

• Bachelor's Degree or equivalent Hotel Management experience is required.

• Minimum 3-5 years of Hotel Operational experience, preferably using Opera Property Management System (PMS). Front Office / Guest Services or similar experience highly desired.

• In-depth, hands on understanding of reservation, rate management, and group block functionalities.

• Good understanding of Hotel inter-departmental interactions.

• Excellent verbal and written communication skills.

• Ability to work with team members and stakeholders at all levels, in a positive and team-affirming manner.

• Attentive to detail and follow through.

• Ability to execute in a timely and accurate manner.

• Strong self-management skills, including the ability to manage time and workload against priorities and objectives.

• Strong organizational skills.

• Fluent in English.

Interested candidate, please send your detailed resume in MS Word format to [email protected]

Job Description

• Perform troubleshooting for End user computing needs remotely
• Handle incident tickets, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties and close all tickets once complete.
• Provide advice and assistance to users on the usage of simple functional features of software and hardware peripherals.
• Required to perform basic administrative support, asset management and routine IT housekeeping services.
• Perform service request related to client platforms.
• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
• Support change management and service request management from testing environment, UAT to live implementation of systems.

Job Requirements:

• Strong communication skills.
• ITE/ Diploma in IT/ Engineering or any related field.
• Minimum 1 year relevant experience in providing desktop / helpdesk support.
• Familiar with ticketing systems - ServiceNow, Remedy, Remote Hands.
• Proficient in Microsoft Windows 8 onwards / Microsoft Office.

Please send your detailed resume in MS Word format to : [email protected].

Stating your notice period / earliest available commencement date, Current & expected salaries.

Applicants with more relevant years of hands on experience will be considered for senior roles.

Job Description:

• Conduct thorough analysis of structured and unstructured data sets to uncover trends, patterns, and valuable insights that inform business decisions and strategies.
• Create user-friendly, visually engaging dashboards, reports, and presentations to convey complex data analyses to stakeholders, facilitating data-driven decision-making at all organizational levels.
• Plan, execute, and maintain data models, ETL pipelines, and data integration processes, ensuring data accuracy, integrity, and accessibility.
• Enforce rigorous data validation and cleansing procedures to guarantee the accuracy and dependability of data used for analysis and reporting.
• Collaborate with stakeholders across different departments to comprehend their data needs and deliver insights aligned with their business objectives.
• Stay updated on industry trends and best practices in data analysis and engineering. Propose and implement process enhancements to improve data quality, efficiency, and overall performance.
• Establish, uphold, and oversee data security and privacy measures on the data platform.
• Work closely with other teams to ensure the successful execution of projects and initiatives.
• Maintain and provide day-to-day operational assistance on the data platform, including:
• Monitoring data pipelines, databases and analytical processes to ensure uninterrupted operation.
• Promptly identify and resolve data-related issues, performance bottlenecks, and data quality concerns.

Requirements:

• Bachelor's degree in Computer Science, Data Science, Statistics, or a closely related field.
• Minimum of 5 years of practical experience in data platforms, data analytics, or related projects.
• Experience with Microsoft SSIS is considered a must.
• Demonstrate a proven track record as a Data Analyst, showcasing the ability to translate intricate data sets into actionable insights.
• Exhibit strong expertise in data visualization tools like Tableau, Power BI, or similar, enabling the creation of compelling data visualizations and reports.
• Display proficient programming skills in languages such as Python, SQL, SAS, or R for data analysis and data engineering tasks.
• Prior experience as a Data Engineer, with a demonstrated capability to design and implement data models, ETL processes, and data integration solutions.
• Be acquainted with cloud-based data platforms like Azure Data Factory, Azure Purview, Databricks, Snowflake, Kafka, or equivalent, as well as data storage technologies such as SQL and NoSQL databases.
• Possess excellent problem-solving skills, particularly in dealing with large and complex data sets.
• Maintain a strong commitment to detail, ensuring data accuracy and reliability in all analyses.
• Demonstrate effective communication skills to convey complex technical concepts to non-technical stakeholders.
• Prove the ability to work independently as well as collaboratively in a fast-paced, team-oriented environment.
• Hold certifications in Tableau Data Analyst, Microsoft Power BI Data Analyst, SnowPro (Snowflake), Databricks, or their equivalents.

Applicants with relevant experience may be considered for senior roles

Pls send in your updated resume stating past experiences, reasons for leaving, current and expected salaries to [email protected]

Job Description:

• Conduct thorough analysis of structured and unstructured data sets to uncover trends, patterns, and valuable insights that inform business decisions and strategies.
• Create user-friendly, visually engaging dashboards, reports, and presentations to convey complex data analyses to stakeholders, facilitating data-driven decision-making at all organizational levels.
• Plan, execute, and maintain data models, ETL pipelines, and data integration processes, ensuring data accuracy, integrity, and accessibility.
• Enforce rigorous data validation and cleansing procedures to guarantee the accuracy and dependability of data used for analysis and reporting.
• Collaborate with stakeholders across different departments to comprehend their data needs and deliver insights aligned with their business objectives.
• Stay updated on industry trends and best practices in data analysis and engineering. Propose and implement process enhancements to improve data quality, efficiency, and overall performance.
• Establish, uphold, and oversee data security and privacy measures on the data platform.
• Work closely with other teams to ensure the successful execution of projects and initiatives.
• Maintain and provide day-to-day operational assistance on the data platform, including:
• Monitoring data pipelines, databases and analytical processes to ensure uninterrupted operation.
• Promptly identify and resolve data-related issues, performance bottlenecks, and data quality concerns.

Requirements:

• Bachelor's degree in Computer Science, Data Science, Statistics, or a closely related field.
• Minimum of 5 years of practical experience in data platforms, data analytics, or related projects.
• Demonstrate a proven track record as a Data Analyst, showcasing the ability to translate intricate data sets into actionable insights.
• Exhibit strong expertise in data visualization tools like Tableau, Power BI, or similar, enabling the creation of compelling data visualizations and reports.
• Display proficient programming skills in languages such as Python, SQL, SAS, or R for data analysis and data engineering tasks.
• Prior experience as a Data Engineer, with a demonstrated capability to design and implement data models, ETL processes, and data integration solutions.
• Be acquainted with cloud-based data platforms like Azure Data Factory, Azure Purview, Databricks, Snowflake, Kafka, or equivalent, as well as data storage technologies such as SQL and NoSQL databases.
• Having prior experience with Microsoft SQL Server, Microsoft SSIS, or Ali Cloud (Dataphin) is considered a plus.
• Possess excellent problem-solving skills, particularly in dealing with large and complex data sets.
• Maintain a strong commitment to detail, ensuring data accuracy and reliability in all analyses.
• Demonstrate effective communication skills to convey complex technical concepts to non-technical stakeholders.
• Prove the ability to work independently as well as collaboratively in a fast-paced, team-oriented environment.
• Hold certifications in Tableau Data Analyst, Microsoft Power BI Data Analyst, SnowPro (Snowflake), Databricks, or their equivalents.

Applicants with relevant experience may be considered for senior roles

Pls send in your updated resume stating past experiences, reasons for leaving, current and expected salaries to [email protected]

• Support the managing of IT infrastructure platform systems.
• Operations and deployment projects of infrastructure systems across on-premises and cloud.
• Provide expertise and support for Windows and Linux operating systems administration, incident resolution and maintenance
• Installation, configuration, administration, performance monitoring and tuning, capacity planning and maintenance of the systems
• Develop systems operation procedures and other infrastructure related documentation
• Manage vendor relationship to ensure vendors meet contractual obligations
• Manage infrastructure projects for upgrading the platforms or introducing new technologies and platforms to the environment.
• Provide support and liaise with external service providers on IT Infrastructure Services enhancement, development, and deployment
• Support application and infrastructure projects.
• Work with different IT teams to support operations and projects.

Job Requirements

• Degree in Computer Science / Engineering or related discipline
• Must be familiar with various types of infrastructure systems platforms, including virtualization, servers, storage, operating systems.
• Min 5 years of experience in Infrastructure operations and project deployments
• Support 24x7 systems
• Experience with one or more of the following products and platforms
• Infrastructure Virtualization (VMware)
• Operating Systems (Linux, Windows)
• Compute/Storage (SAN, NAS)
• Infrastructure Services and tools (e.g., SFTP, Active Directory, Job scheduler etc.)
• Experience with network technologies, TCP / IP, DNS, DHCP etc.
• Experience in managing IT operations teams.
• Good understanding of ITIL
• Good communication skills
• Self-motivated and have attention to detail.
• Certification in VMWare, Microsoft Windows or RedHat Linux.
• Cloud platform certifications will be an added advantage.

Pls send in your updated resume stating past experiences, reasons for leaving, current and expected salaries to [email protected]

• Installation and configuration of operating systems and software for PC
• Provides support for users and various clients
• Diagnose and Resolve Hardware and Software issues
• Assisting users on operating system, email and software related issues
• Install and support network printers
• Coordinate with equipment and 3rd party vendors to resolve problems
• Assist in network and wireless troubleshooting and network connectivity issues
• Deployment of PC, Notebook and Printers for temporary staffs
• Configuration of VoIP phones, Communication Handheld devices and Smartphones
• Processing of service requests
• Managing of active directory accounts creation and file rights management
• Ensure cases and service requests are resolved within SLA
• Constant improvement on current practices to streamline processes
• Familiar with encryption software is an added advantage

Requirements

• Nitec/Diploma in Information Technology, Engineering or related fields
• Strong hardware and software knowledge
• At least 1 year experience in providing technical support
• Must be familiar with Windows operating system
• Familiar with encryption software
• Good planning, analytical and negotiation skills
• Good interpersonal and communication skills
• Must have in-depth interest in IT support and must be IT savvy
• Able to multi-task and work independently
• Provide friendly customer service to users and clients
• Office hours / 12hrs rotating shift available

Please send your detailed resume in MS Word format to : [email protected]

Stating your notice period / earliest available commencement date, Current & expected salaries

Applicants with more relevant years of hands on experience will be considered for senior roles.

Job Description:

• Able to write out technical Specifications based on Functional Specifications provided by client.
• Perform impact analysis.
• Follow the organizational of SDLC processes to deliver the project or enhancement request.
• Create/update the SDLC documents including functional and non-functional specifications, techncial design documents, test plan, test cases, release procedures, system operational documents, user manuals.
• Development of the task based on the written Technical Specifications.

Requirements:

• 4-5 years of experience in SSIS.

Please send your detailed resume in MS word format including the following details to [email protected]

1. Recent photograph

2. Personal particular

3. Education level

4. Each employement background

5. Working experience

6. Reason for leaving each employement

7. Last drawn salary

8. Expected salary

The successful candidate will be responsible for fine-tuning technologies associated with Managed Security Services (MSS) vendors, threat detection, analysis, and overall security operations center functions. Additionally, the candidate will play a crucial role in Vulnerability Management, Security Training Awareness, Phishing Exercises, Cloud Security Posture Management, Pro-active Threat Hunting, and Threat Intelligence.

Responsibilities:

Managed Security Services (MSS) Vendor Management:

1. Fine-tune technologies related to MSS vendors for optimal threat detection and analysis.
2. Collaborate with MSS vendors to enhance security operations center capabilities.
3. Ensure the efficient and effective deployment of security tools and technologies.

Vulnerability Management:

1. Conduct regular vulnerability scanning and analysis.
2. Generate comprehensive reports detailing vulnerabilities and recommended remediation strategies.
3. Collaborate with internal teams to prioritize and address identified vulnerabilities.

Security Training Awareness and Phishing Exercises:

1. Develop and implement security training awareness programs for employees.
2. Plan and execute phishing exercises to evaluate the organization's security awareness.
3. Provide feedback and recommendations for improving security awareness based on exercise results.

Cloud Security Posture Management:

1. Fine-tune and optimize Cloud Security Posture Management tools.
2. Monitor and assess the security posture of cloud environments.
3. Implement proactive measures to enhance cloud security.

Pro-active Threat Hunting:

1. Conduct proactive threat hunting exercises to identify potential security threats.
2. Collaborate with incident response teams to develop and implement mitigation strategies.
3. Stay informed about emerging threats and vulnerabilities to enhance proactive threat hunting capabilities.

Threat Intelligence:

1. Stay updated on the latest threat intelligence sources and trends.
2. Incorporate threat intelligence into security operations to enhance threat detection capabilities.

Collaborate with external threat intelligence providers to ensure comprehensive coverage.

Requirements:

Qualifications:

• Proven experience in security engineering, threat detection, and analysis.
• Strong knowledge of Managed Security Services (MSS) and security operations center functions.
• Experience in vulnerability management, security training, and phishing exercises.
• Familiarity with Cloud Security Posture Management tools and practices.
• Proven ability in pro-active threat hunting and leveraging threat intelligence.

Skills:

• Strong analytical and problem-solving skills.
• Excellent communication and collaboration abilities.
• In-depth knowledge of security technologies and best practices.
• Familiarity with industry-standard security frameworks.
• Ability to work in a fast-paced and dynamic environment.

Job Description:

• Responsible for day-to-day operations and administration on network & security infrastructure.

• Perform installation, configuration, and maintenance of network equipment and network operating system.

• Responsible for network design and security particularly trouble shooting and/or debugging network related problems.

• Troubleshoot networks, system, and applications to identify and correct malfunction; other operational difficulties and provide telephone and internal users.

• Managing Network Devices such as firewalls, Router, switches, Load balancers, Etc. (Cisco, Juniper, Aruba, Checkpoint, F5, Frontier, palo Alto and MacAfee)

• Implementation of new solutions, risk mitigation techniques, and provide network consultations for new projects.

• Assign IP Addresses.

• Receipt, evaluation and implementation of inbound Network Access user and device provisioning/de-provisioning service requests.

• Maintains contractor’s inventory of equipment and parts as well as documentation of vendor activates.

• Develop and documents systems standards for computer and network device.

• Recommend and schedule repairs to the LAN/WAN and ensure timely user notification of maintenance requirements and effects on system availability.

Requirements:

• Minimum Bachelor’s degree in Computer Engineering, or IT-related field.

• CCNA certification.

• 2 year of Network and Security Operations.

• Knowledge and hands-on experience in BGP, OSPF, Multicast in VPN framework.

• Knowledge of computer systems, computer networks and software development life cycle.

• Basic knowledge on network infrastructure.

• Able to resolve the network issues along with other L2/L3 Engineers.

Please send your detailed resume in MS Word format to : [email protected]

Stating your notice period / earliest available commencement date, Current & expected salaries

Applicants with more relevant years of hands on experience will be considered for senior roles.

Job Description:

• Conduct thorough analysis of structured and unstructured data sets to uncover trends, patterns, and valuable insights that inform business decisions and strategies.
• Create user-friendly, visually engaging dashboards, reports, and presentations to convey complex data analyses to stakeholders, facilitating data-driven decision-making at all organizational levels.
• Plan, execute, and maintain data models, ETL pipelines, and data integration processes, ensuring data accuracy, integrity, and accessibility.
• Enforce rigorous data validation and cleansing procedures to guarantee the accuracy and dependability of data used for analysis and reporting.
• Collaborate with stakeholders across different departments to comprehend their data needs and deliver insights aligned with their business objectives.
• Stay updated on industry trends and best practices in data analysis and engineering. Propose and implement process enhancements to improve data quality, efficiency, and overall performance.
• Establish, uphold, and oversee data security and privacy measures on the data platform.
• Work closely with other teams to ensure the successful execution of projects and initiatives.
• Maintain and provide day-to-day operational assistance on the data platform, including:
• Monitoring data pipelines, databases and analytical processes to ensure uninterrupted operation.
• Promptly identify and resolve data-related issues, performance bottlenecks, and data quality concerns.

Requirements:

• Bachelor's degree in Computer Science, Data Science, Statistics, or a closely related field.
• Minimum of 5 years of practical experience in data platforms, data analytics, or related projects.
• Demonstrate a proven track record as a Data Analyst, showcasing the ability to translate intricate data sets into actionable insights.
• Exhibit strong expertise in data visualization tools like Tableau, Power BI, or similar, enabling the creation of compelling data visualizations and reports.
• Display proficient programming skills in languages such as Python, SQL, SAS, or R for data analysis and data engineering tasks.
• Prior experience as a Data Engineer, with a demonstrated capability to design and implement data models, ETL processes, and data integration solutions.
• Be acquainted with cloud-based data platforms like Azure Data Factory, Azure Purview, Databricks, Snowflake, Kafka, or equivalent, as well as data storage technologies such as SQL and NoSQL databases.
• Having prior experience with Microsoft SQL Server, Microsoft SSIS, or Ali Cloud (Dataphin) is considered a plus.
• Possess excellent problem-solving skills, particularly in dealing with large and complex data sets.
• Maintain a strong commitment to detail, ensuring data accuracy and reliability in all analyses.
• Demonstrate effective communication skills to convey complex technical concepts to non-technical stakeholders.
• Prove the ability to work independently as well as collaboratively in a fast-paced, team-oriented environment.
• Hold certifications in Tableau Data Analyst, Microsoft Power BI Data Analyst, SnowPro (Snowflake), Databricks, or their equivalents.

Applicants with relevant experience may be considered for senior roles

Please send your detailed resume in MS Word format including the following details to : [email protected]

1. Recent photograph

2. Personal particulars

3. Education Level

4. Each employment background

5. Working experience

6. Reason for leaving each employment

7. Last drawn salary

8. Expected salary