Total 37 job vacancies by Net One Asia Pte. Ltd.

JOB DESCRIPTION

You will be part of the project implementation and maintenance support team. Your responsibilities include technical POC, low level design/workshop, project delivery, implementation, troubleshooting, testing, customer walk through, maintenance support and documentation. You are expected to work with our client’s IT department personnel to ensure projects are delivered on time on target, much to the satisfaction of both customers & company. Managing customer’s expectation is part of your job scope, which required of you to work closely with external & internal project team members. You are expected to be a fast leaner, to acquire technical implementation skill as and when needed due to business requirements. You need to have a strong analytical and problem-solving skill, so as to excel in supporting our customers. Your other responsibility will include technical pre-sales support to the sales team. You are expected to participate and contribute with a feasible SOW to ensure a timely and successful project implementation.

JOB REQUIREMENTS

· Degree in Computer Science/Information Technology/Engineering

· Minimum 5 years experiences implementation and administration with one or more of the following technologies:

o Citrix infrastructure

o Windows Server and its networking environment

o Microsoft Active Directory

o VMware infrastructure

o Server infrastructure

o Storage infrastructure

o VSAN/HCI

REQUIRED SKILL-SET

· System architecture including DR design experience is an advantage

· Strong knowledge in Data Centre operations, including managing Enterprise Data Centre.

· Experience on vSAN and HCI

· Able to work effectively in a team setting

· Decisive with the ability to multi-task

· Relevant technical certifications, such as Citrix, VMware, and Microsoft are preferred

· Overseas travelling may be needed and regional experience with neighbouring countries is a plus.

· Project Management

APPLY NOW

Should you be interested in this opportunity, please send your updated resume with the following details to [email protected] at the earliest. Confidentiality is assured, and only shortlisted candidate will be notified.

§ Expected salary

§ Notice period

§ Project portfolio

JOB DESCRIPTION

We are looking for a Systems Engineer to maintain, upgrade and manage software, hardware and networks. Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users. Your goal will be to ensure that our client’s technology infrastructure runs smoothly and efficiently.

Your responsibilities include:

· Manage network servers and technology tools

· Set up accounts and workstations

· Monitor performance and maintain systems according to requirements

· Troubleshoot issues and outages

· Ensure security through access controls, backups and firewalls

· Upgrade systems with new releases and models

· Health check reporting

JOB REQUIREMENTS

· Minimum Diploma in Information Technology, Computer Science or a related discipline; professional certification (e.g. Microsoft Certified Systems Administrator (MCSA)) is a plus

· At least 2 years’ experience in similar capacity as a System Administrator, network administrator or similar role.

REQUIRED SKILL-SET

· Experience with networks (LAN, WAN) and device patch management

· Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery

· Familiarity with various operating systems and platforms

· Resourcefulness and problem-solving aptitude

· Excellent communication skills

JOB DESCRIPTION – IT Senior Systems Operations Engineer

You will be part of the Managed Services team. Your responsibilities include technical administration, maintenance and troubleshooting. You are expected to work with our client to ensure IT Support Services are delivered based on agreed service level definition, much to the satisfaction of both customers & company. Managing customer’s expectation is part of your job scope, which required of you to work closely with external & internal project team members. Additionally, you will mentor a team of systems operations engineers, providing guidance, mentorship, and technical expertise. You are expected to be a fast learner, to acquire technical implementation skill as and when needed due to business requirements. You need to have a strong analytical and problem-solving skill, so as to excel in supporting our customers.

KEY RESPONSIBILITIES

· Mentoring a team of systems operations engineers, providing guidance, mentorship, and technical expertise.

· Monitor condition of server, apps and security measures

· Identify, log and resolve technical problems of the scope (Incident Management)

· Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)

· Respond to site to troubleshoot, diagnose and rectify faults

· Liaise and coordinate the recovery of systems

· Identify potential changes and system improvements for consideration and implementation (continuous improvements)

· Create, maintain and distribute reports of progress to service delivery manager.

· Any other ad-hoc tasks assigned

JOB REQUIREMENTS

· Good knowledge of windows operating systems, Clusters, NLB, or Unix

· Good knowledge of OS Provision, hardening and patching.

· Good knowledge of Solarwinds, Manage Engine.

· Good knowledge of AV solution such as Symantec.

· Good knowledge of cloud platform and virtualization technologies.

· BMC Control-M

· Good server experiences like AD administration & basic networking experiences

· At least 3 years of relevant working experience in infrastructure support is required for this position.

SOFT-SKILLS

· Demonstrated leadership experience, with the ability to mentor and motivate a team.

· Self-driven and must be effective in working both independently and in a team setting, with minimum supervision.

· Good problem solving and logic skills

· Good communication skills (verbal and written) in English

· Excellent customer management skills

QUALIFICATIONS

· Diploma or Bachelor degree in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.

· Information Technology Infrastructure Library (ITIL) foundation certification

Functions/Responsibilities:

· Mentoring a team of systems operations engineers, providing guidance, mentorship, and technical expertise.

· Monitor condition of server, apps and security measures

· Identify, log and resolve technical problems of the scope (Incident Management)

· Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)

· Respond to site to troubleshoot, diagnose and rectify faults

· Liaise and coordinate the recovery of systems

· Identify potential changes and system improvements for consideration and implementation (continuous improvements)

· Create, maintain and distribute reports of progress to service delivery manager.

· Any other ad-hoc tasks assigned

Performance Requirements:

· Demonstrate strong knowledge of Windows operating systems, Clusters, NLB, or Unix.

· Exhibit proficiency in OS provisioning, hardening, and patching.

· Show expertise in Solarwinds and Manage Engine.

· Demonstrate good knowledge of antivirus solutions such as Symantec.

· Display strong understanding of cloud platforms and virtualization technologies.

· Experience with BMC Control-M.

· Showcase robust server experience, including AD administration and basic networking skills.

· Ability to mentor and motivate a team.

· Exhibit self-driven qualities and effectiveness in working both independently and as part of a team, with minimal supervision.

· Display excellent problem-solving and logical thinking skills.

· Must possess good communication skills (verbal and written) in English.

· Strong communication and interpersonal skills and be able to build collaborative relationships with both internal and external contacts.

· Demonstrate excellent customer management skills.

Education or Qualification:

· At least a Diploma in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.

· At least an Information Technology Infrastructure Library (ITIL) foundation certification

· At least 3 years of relevant working experience in infrastructure support is required for this position.

JOB DESCRIPTION

You will be part of the project implementation and maintenance support team. Your responsibilities include technical POC, low level design/workshop, project delivery, implementation, troubleshooting, testing, customer walk through, maintenance support and documentation. You are expected to work with our client’s IT department personnel to ensure projects are delivered on time on target, much to the satisfaction of both customers & company. Managing customer’s expectation is part of your job scope, which required of you to work closely with external & internal project team members. You are expected to be a fast leaner, to acquire technical implementation skill as and when needed due to business requirements. You need to have a strong analytical and problem-solving skill, so as to excel in supporting our customers. Your other responsibility will include technical pre-sales support to the sales team. You are expected to participate and contribute with a feasible SOW to ensure a timely and successful project implementation.

JOB REQUIREMENTS

· Degree in Computer Science/Information Technology/Engineering

· Minimum 5 years experiences implementation and administration with one or more of the following technologies:

o Citrix infrastructure

o Windows Server and its networking environment

o Microsoft Active Directory

o VMware infrastructure

o Server infrastructure

o Storage infrastructure

o VSAN/HCI

REQUIRED SKILL-SET

· System architecture including DR design experience is an advantage

· Strong knowledge in Data Centre operations, including managing Enterprise Data Centre.

· Experience on vSAN and HCI

· Able to work effectively in a team setting

· Decisive with the ability to multi-task

· Relevant technical certifications, such as Citrix, VMware, and Microsoft are preferred

· Overseas travelling may be needed and regional experience with neighbouring countries is a plus.

· Project Management

APPLY NOW

Should you be interested in this opportunity, please send your updated resume with the following details to [email protected] at the earliest. Confidentiality is assured, and only shortlisted candidate will be notified.

§ Expected salary

§ Notice period

§ Project portfolio

You will be part of the Managed Services team. Your responsibilities include technical administration, maintenance and troubleshooting. You are expected to work with our client to ensure IT Support Services are delivered based on agreed service level definition, much to the satisfaction of both customers & company. Managing customer’s expectation is part of your job scope, which required of you to work closely with external & internal project team members. You are expected to be a fast learner, to acquire technical implementation skill as and when needed due to business requirements. You need to have a strong analytical and problem-solving skill, so as to excel in supporting our customers.

KEY RESPONSIBILITIES

• Monitor condition of server, apps and security measures
• Identify, log and resolve technical problems of the scope (Incident Management)
• Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)
• Respond to site to troubleshoot, diagnose and rectify faults
• Liaise and coordinate the recovery of systems
• Identify potential changes and system improvements for consideration and implementation (continuous improvements)
• Create, maintain and distribute reports of progress to service delivery manager.
• Any other ad-hoc tasks assigned

JOB REQUIREMENTS

• Good knowledge of windows operating systems, Clusters, NLB, or Unix
• Good knowledge of OS Provision, hardening and patching.
• Good knowledge of Solarwinds, Manage Engine.
• Good knowledge of AV solution such as Symantec.
• BMC Control-M
• Good server experiences like AD administration & basic networking experiences
• At least 3 years of relevant working experience in infrastructure support is required for this position.

SOFT SKILLS:

• Self-driven and must be effective in working both independently and in a team setting, with minimum supervision.
• Good problem solving and logic skills
• Good communication skills (verbal and written) in English
• Excellent customer management skills

QUALIFICATIONS:

• Diploma or Bachelor degree in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.
• Information Technology Infrastructure Library (ITIL) foundation certification

JOB DESCRIPTION – IT Infrastructure Engineer (Storage & Backup Platform)

You will be part of the Managed Services team. Your responsibilities include technical administration, maintenance and troubleshooting. You are expected to work with our client to ensure IT Support Services are delivered based on agreed service level definition, much to the satisfaction of both customers & company. Managing customer’s expectation is part of your job scope, which required of you to work closely with external & internal project team members. You are expected to be a fast learner, to acquire technical implementation skill as and when needed due to business requirements. You need to have a strong analytical and problem-solving skill, so as to excel in supporting our customers.

KEY RESPONSIBILITIES

• Shall perform the following administration activities for storage and automate them to the extent possible:
• Storage Area Network
• Provide Installation, administration and maintenance support for Storage Area Networkand Enterprise Backup.
• Health check and monitoring of the storage devices.
• Integrate the storage solution’s hardware and software into the customer’s operatingenvironment and ensure full interoperability.
• Regularly update the firmware.
• Ensure comprehensive documentation of the storage solution is in place.
• Prepare test plan in consultation with the customer to ensure the solution can functionfully.
• Enterprise Backup Administration and management of Symantec or Commvaultbackup environment.
• Backup job configuration and scheduling.
• Backup server performance tuning.
• Troubleshoot any backup related.
• Capacity planning for tape libraries and backup servers.
• Perform Disaster Recovery (DR) for all the critical systems and ensure successfulrebuild of Production or DR servers after each DR should the need arise.
• Identify potential changes and system improvements for consideration andimplementation (continuous improvements)
• Create, maintain and distribute reports of progress to Technical Operations Manager.
• Any other ad-hoc tasks assigned.

JOB REQUIREMENTS

• Minimum requirements the resource(s) personnel assigned must be a certified Storage (SAN) and/or Backup Administrator in administration and troubleshooting, in a 24×7 enterprise setting (inclusive of manual discovery or post actions from automatic alerts).
• He/she is/are expected to cover level 1 and level 2 storage related problems and must be an experienced administrator in the following technologies:
• Good knowledge of EMC, Hitachi, and Huawei storage systems
• At least 5 years of relevant working experience in infrastructure support is required forthis position
• Soft Skills:
• - Self-driven and must be effective in working both independently and in a team setting, with minimum supervision.
• - Good problem solving and logic skills
• - Good communication skills (verbal and written) in English
• - Excellent customer management skills

Qualifications:

• - Diploma or Bachelor degree in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.
• - Information Technology Infrastructure Library (ITIL) foundation certification

JOB DESCRIPTION – IT Senior Systems Operations Engineer

You will be part of the Managed Services team. Your responsibilities include technical administration, maintenance and troubleshooting. You are expected to work with our client to ensure IT Support Services are delivered based on agreed service level definition, much to the satisfaction of both customers & company. Managing customer’s expectation is part of your job scope, which required of you to work closely with external & internal project team members. Additionally, you will mentor a team of systems operations engineers, providing guidance, mentorship, and technical expertise. You are expected to be a fast learner, to acquire technical implementation skill as and when needed due to business requirements. You need to have a strong analytical and problem-solving skill, so as to excel in supporting our customers.

KEY RESPONSIBILITIES

· Mentoring a team of systems operations engineers, providing guidance, mentorship, and technical expertise.

· Monitor condition of server, apps and security measures

· Identify, log and resolve technical problems of the scope (Incident Management)

· Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)

· Respond to site to troubleshoot, diagnose and rectify faults

· Liaise and coordinate the recovery of systems

· Identify potential changes and system improvements for consideration and implementation (continuous improvements)

· Create, maintain and distribute reports of progress to service delivery manager.

· Any other ad-hoc tasks assigned

JOB REQUIREMENTS

· Good knowledge of windows operating systems, Clusters, NLB, or Unix

· Good knowledge of OS Provision, hardening and patching.

· Good knowledge of Solarwinds, Manage Engine.

· Good knowledge of AV solution such as Symantec.

· Good knowledge of cloud platform and virtualization technologies.

· BMC Control-M

· Good server experiences like AD administration & basic networking experiences

· At least 3 years of relevant working experience in infrastructure support is required for this position.

SOFT-SKILLS

· Demonstrated leadership experience, with the ability to mentor and motivate a team.

· Self-driven and must be effective in working both independently and in a team setting, with minimum supervision.

· Good problem solving and logic skills

· Good communication skills (verbal and written) in English

· Excellent customer management skills

QUALIFICATIONS

· Diploma or Bachelor degree in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.

· Information Technology Infrastructure Library (ITIL) foundation certification

Functions/Responsibilities:

· Mentoring a team of systems operations engineers, providing guidance, mentorship, and technical expertise.

· Monitor condition of server, apps and security measures

· Identify, log and resolve technical problems of the scope (Incident Management)

· Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)

· Respond to site to troubleshoot, diagnose and rectify faults

· Liaise and coordinate the recovery of systems

· Identify potential changes and system improvements for consideration and implementation (continuous improvements)

· Create, maintain and distribute reports of progress to service delivery manager.

· Any other ad-hoc tasks assigned

Performance Requirements:

· Demonstrate strong knowledge of Windows operating systems, Clusters, NLB, or Unix.

· Exhibit proficiency in OS provisioning, hardening, and patching.

· Show expertise in Solarwinds and Manage Engine.

· Demonstrate good knowledge of antivirus solutions such as Symantec.

· Display strong understanding of cloud platforms and virtualization technologies.

· Experience with BMC Control-M.

· Showcase robust server experience, including AD administration and basic networking skills.

· Ability to mentor and motivate a team.

· Exhibit self-driven qualities and effectiveness in working both independently and as part of a team, with minimal supervision.

· Display excellent problem-solving and logical thinking skills.

· Must possess good communication skills (verbal and written) in English.

· Strong communication and interpersonal skills and be able to build collaborative relationships with both internal and external contacts.

· Demonstrate excellent customer management skills.

Education or Qualification:

· At least a Diploma in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.

· At least an Information Technology Infrastructure Library (ITIL) foundation certification

· At least 3 years of relevant working experience in infrastructure support is required for this position.

JOB DESCRIPTION – IT Infrastructure Engineer (Storage & Backup Platform)

You will be part of the Managed Services team. Your responsibilities include technical administration, maintenance and troubleshooting. You are expected to work with our client to ensure IT Support Services are delivered based on agreed service level definition, much to the satisfaction of both customers & company. Managing customer’s expectation is part of your job scope, which required of you to work closely with external & internal project team members. You are expected to be a fast learner, to acquire technical implementation skill as and when needed due to business requirements. You need to have a strong analytical and problem-solving skill, so as to excel in supporting our customers.

KEY RESPONSIBILITIES

• Shall perform the following administration activities for storage and automate them to the extent possible:
• Storage Area Network
• Provide Installation, administration and maintenance support for Storage Area Networkand Enterprise Backup.
• Health check and monitoring of the storage devices.
• Integrate the storage solution’s hardware and software into the customer’s operatingenvironment and ensure full interoperability.
• Regularly update the firmware.
• Ensure comprehensive documentation of the storage solution is in place.
• Prepare test plan in consultation with the customer to ensure the solution can functionfully.
• Enterprise Backup Administration and management of Symantec or Commvaultbackup environment.
• Backup job configuration and scheduling.
• Backup server performance tuning.
• Troubleshoot any backup related.
• Capacity planning for tape libraries and backup servers.
• Perform Disaster Recovery (DR) for all the critical systems and ensure successfulrebuild of Production or DR servers after each DR should the need arise.
• Identify potential changes and system improvements for consideration andimplementation (continuous improvements)
• Create, maintain and distribute reports of progress to Technical Operations Manager.
• Any other ad-hoc tasks assigned.

JOB REQUIREMENTS

• Minimum requirements the resource(s) personnel assigned must be a certified Storage (SAN) and/or Backup Administrator in administration and troubleshooting, in a 24×7 enterprise setting (inclusive of manual discovery or post actions from automatic alerts).
• He/she is/are expected to cover level 1 and level 2 storage related problems and must be an experienced administrator in the following technologies:
• Good knowledge of EMC, Hitachi, and Huawei storage systems
• At least 5 years of relevant working experience in infrastructure support is required forthis position
• Soft Skills:
• - Self-driven and must be effective in working both independently and in a team setting, with minimum supervision.
• - Good problem solving and logic skills
• - Good communication skills (verbal and written) in English
• - Excellent customer management skills

Qualifications:

• - Diploma or Bachelor degree in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.
• - Information Technology Infrastructure Library (ITIL) foundation certification

You will be part of the Managed Services team. Your responsibilities include technical administration, maintenance and troubleshooting. You are expected to work with our client to ensure IT Support Services are delivered based on agreed service level definition, much to the satisfaction of both customers & company. Managing customer’s expectation is part of your job scope, which required of you to work closely with external & internal project team members. You are expected to be a fast learner, to acquire technical implementation skill as and when needed due to business requirements. You need to have a strong analytical and problem-solving skill, so as to excel in supporting our customers.

KEY RESPONSIBILITIES

• Monitor condition of server, apps and security measures
• Identify, log and resolve technical problems of the scope (Incident Management)
• Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)
• Respond to site to troubleshoot, diagnose and rectify faults
• Liaise and coordinate the recovery of systems
• Identify potential changes and system improvements for consideration and implementation (continuous improvements)
• Create, maintain and distribute reports of progress to service delivery manager.
• Any other ad-hoc tasks assigned

JOB REQUIREMENTS

• Good knowledge of windows operating systems, Clusters, NLB, or Unix
• Good knowledge of OS Provision, hardening and patching.
• Good knowledge of Solarwinds, Manage Engine.
• Good knowledge of AV solution such as Symantec.
• BMC Control-M
• Good server experiences like AD administration & basic networking experiences
• At least 3 years of relevant working experience in infrastructure support is required for this position.

SOFT SKILLS:

• Self-driven and must be effective in working both independently and in a team setting, with minimum supervision.
• Good problem solving and logic skills
• Good communication skills (verbal and written) in English
• Excellent customer management skills

QUALIFICATIONS:

• Diploma or Bachelor degree in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.
• Information Technology Infrastructure Library (ITIL) foundation certification

You will be part of the Managed Services team. Your responsibilities include technical administration, maintenance and troubleshooting. You are expected to work with our client to ensure IT Support Services are delivered based on agreed service level definition, much to the satisfaction of both customers & company. Managing customer’s expectation is part of your job scope, which required of you to work closely with external & internal project team members. You are expected to be a fast learner, to acquire technical implementation skill as and when needed due to business requirements. You need to have a strong analytical and problem-solving skill, so as to excel in supporting our customers.

KEY RESPONSIBILITIES

• Monitor condition of server, apps and security measures
• Identify, log and resolve technical problems of the scope (Incident Management)
• Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)
• Respond to site to troubleshoot, diagnose and rectify faults
• Liaise and coordinate the recovery of systems
• Identify potential changes and system improvements for consideration and implementation (continuous improvements)
• Create, maintain and distribute reports of progress to service delivery manager.
• Any other ad-hoc tasks assigned

JOB REQUIREMENTS

• Good knowledge of windows operating systems, Clusters, NLB, or Unix
• Good knowledge of OS Provision, hardening and patching.
• Good knowledge of Solarwinds, Manage Engine.
• Good knowledge of AV solution such as Symantec.
• BMC Control-M
• Good server experiences like AD administration & basic networking experiences
• At least 3 years of relevant working experience in infrastructure support is required for this position.

SOFT SKILLS:

• Self-driven and must be effective in working both independently and in a team setting, with minimum supervision.
• Good problem solving and logic skills
• Good communication skills (verbal and written) in English
• Excellent customer management skills

QUALIFICATIONS:

• Diploma or Bachelor degree in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.
• Information Technology Infrastructure Library (ITIL) foundation certification

JOB DESCRIPTION

We are looking for a Systems Engineer to maintain, upgrade and manage software, hardware and networks. Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users. Your goal will be to ensure that our client’s technology infrastructure runs smoothly and efficiently.

Your responsibilities include:

· Manage network servers and technology tools

· Set up accounts and workstations

· Monitor performance and maintain systems according to requirements

· Troubleshoot issues and outages

· Ensure security through access controls, backups and firewalls

· Upgrade systems with new releases and models

· Health check reporting

JOB REQUIREMENTS

· Minimum Diploma in Information Technology, Computer Science or a related discipline; professional certification (e.g. Microsoft Certified Systems Administrator (MCSA)) is a plus

· At least 2 years’ experience in similar capacity as a System Administrator, network administrator or similar role.

REQUIRED SKILL-SET

· Experience with networks (LAN, WAN) and device patch management

· Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery

· Familiarity with various operating systems and platforms

· Resourcefulness and problem-solving aptitude

· Excellent communication skills

JOB DESCRIPTION – IT Senior Systems Operations Engineer

You will be part of the Managed Services team. Your responsibilities include technical administration, maintenance and troubleshooting. You are expected to work with our client to ensure IT Support Services are delivered based on agreed service level definition, much to the satisfaction of both customers & company. Managing customer’s expectation is part of your job scope, which required of you to work closely with external & internal project team members. Additionally, you will mentor a team of systems operations engineers, providing guidance, mentorship, and technical expertise. You are expected to be a fast learner, to acquire technical implementation skill as and when needed due to business requirements. You need to have a strong analytical and problem-solving skill, so as to excel in supporting our customers.

KEY RESPONSIBILITIES

· Mentoring a team of systems operations engineers, providing guidance, mentorship, and technical expertise.

· Monitor condition of server, apps and security measures

· Identify, log and resolve technical problems of the scope (Incident Management)

· Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)

· Respond to site to troubleshoot, diagnose and rectify faults

· Liaise and coordinate the recovery of systems

· Identify potential changes and system improvements for consideration and implementation (continuous improvements)

· Create, maintain and distribute reports of progress to service delivery manager.

· Any other ad-hoc tasks assigned

JOB REQUIREMENTS

· Good knowledge of windows operating systems, Clusters, NLB, or Unix

· Good knowledge of OS Provision, hardening and patching.

· Good knowledge of Solarwinds, Manage Engine.

· Good knowledge of AV solution such as Symantec.

· Good knowledge of cloud platform and virtualization technologies.

· BMC Control-M

· Good server experiences like AD administration & basic networking experiences

· At least 3 years of relevant working experience in infrastructure support is required for this position.

SOFT-SKILLS

· Demonstrated leadership experience, with the ability to mentor and motivate a team.

· Self-driven and must be effective in working both independently and in a team setting, with minimum supervision.

· Good problem solving and logic skills

· Good communication skills (verbal and written) in English

· Excellent customer management skills

QUALIFICATIONS

· Diploma or Bachelor degree in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.

· Information Technology Infrastructure Library (ITIL) foundation certification

Functions/Responsibilities:

· Mentoring a team of systems operations engineers, providing guidance, mentorship, and technical expertise.

· Monitor condition of server, apps and security measures

· Identify, log and resolve technical problems of the scope (Incident Management)

· Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)

· Respond to site to troubleshoot, diagnose and rectify faults

· Liaise and coordinate the recovery of systems

· Identify potential changes and system improvements for consideration and implementation (continuous improvements)

· Create, maintain and distribute reports of progress to service delivery manager.

· Any other ad-hoc tasks assigned

Performance Requirements:

· Demonstrate strong knowledge of Windows operating systems, Clusters, NLB, or Unix.

· Exhibit proficiency in OS provisioning, hardening, and patching.

· Show expertise in Solarwinds and Manage Engine.

· Demonstrate good knowledge of antivirus solutions such as Symantec.

· Display strong understanding of cloud platforms and virtualization technologies.

· Experience with BMC Control-M.

· Showcase robust server experience, including AD administration and basic networking skills.

· Ability to mentor and motivate a team.

· Exhibit self-driven qualities and effectiveness in working both independently and as part of a team, with minimal supervision.

· Display excellent problem-solving and logical thinking skills.

· Must possess good communication skills (verbal and written) in English.

· Strong communication and interpersonal skills and be able to build collaborative relationships with both internal and external contacts.

· Demonstrate excellent customer management skills.

Education or Qualification:

· At least a Diploma in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.

· At least an Information Technology Infrastructure Library (ITIL) foundation certification

· At least 3 years of relevant working experience in infrastructure support is required for this position.

JOB DESCRIPTION

You will be part of the project implementation and maintenance support team. Your responsibilities include technical POC, low level design/workshop, project delivery, implementation, troubleshooting, testing, customer walk through, maintenance support and documentation. You are expected to work with our client’s IT department personnel to ensure projects are delivered on time on target, much to the satisfaction of both customers & company. Managing customer’s expectation is part of your job scope, which required of you to work closely with external & internal project team members. You are expected to be a fast leaner, to acquire technical implementation skill as and when needed due to business requirements. You need to have a strong analytical and problem-solving skill, so as to excel in supporting our customers. Your other responsibility will include technical pre-sales support to the sales team. You are expected to participate and contribute with a feasible SOW to ensure a timely and successful project implementation.

JOB REQUIREMENTS

· Degree in Computer Science/Information Technology/Engineering

· Minimum 5 years experiences implementation and administration with one or more of the following technologies:

o Citrix infrastructure

o Windows Server and its networking environment

o Microsoft Active Directory

o VMware infrastructure

o Server infrastructure

o Storage infrastructure

o VSAN/HCI

REQUIRED SKILL-SET

· System architecture including DR design experience is an advantage

· Strong knowledge in Data Centre operations, including managing Enterprise Data Centre.

· Experience on vSAN and HCI

· Able to work effectively in a team setting

· Decisive with the ability to multi-task

· Relevant technical certifications, such as Citrix, VMware, and Microsoft are preferred

· Overseas travelling may be needed and regional experience with neighbouring countries is a plus.

· Project Management

APPLY NOW

Should you be interested in this opportunity, please send your updated resume with the following details to [email protected] at the earliest. Confidentiality is assured, and only shortlisted candidate will be notified.

§ Expected salary

§ Notice period

§ Project portfolio

JOB DESCRIPTION

You will be part of the project implementation and maintenance support team. Your responsibilities include technical POC, low level design/workshop, project delivery, implementation, troubleshooting, testing, customer walk through, maintenance support and documentation. You are expected to work with our client’s IT department personnel to ensure projects are delivered on time on target, much to the satisfaction of both customers & company. Managing customer’s expectation is part of your job scope, which required of you to work closely with external & internal project team members. You are expected to be a fast leaner, to acquire technical implementation skill as and when needed due to business requirements. You need to have a strong analytical and problem-solving skill, so as to excel in supporting our customers. Your other responsibility will include technical pre-sales support to the sales team. You are expected to participate and contribute with a feasible SOW to ensure a timely and successful project implementation.

JOB REQUIREMENTS

· Degree in Computer Science/Information Technology/Engineering

· Minimum 5 years experiences implementation and administration with one or more of the following technologies:

o Citrix infrastructure

o Windows Server and its networking environment

o Microsoft Active Directory

o VMware infrastructure

o Server infrastructure

o Storage infrastructure

o VSAN/HCI

REQUIRED SKILL-SET

· System architecture including DR design experience is an advantage

· Strong knowledge in Data Centre operations, including managing Enterprise Data Centre.

· Experience on vSAN and HCI

· Able to work effectively in a team setting

· Decisive with the ability to multi-task

· Relevant technical certifications, such as Citrix, VMware, and Microsoft are preferred

· Overseas travelling may be needed and regional experience with neighbouring countries is a plus.

· Project Management

APPLY NOW

Should you be interested in this opportunity, please send your updated resume with the following details to [email protected] at the earliest. Confidentiality is assured, and only shortlisted candidate will be notified.

§ Expected salary

§ Notice period

§ Project portfolio

JOB DESCRIPTION – IT Senior Systems Operations Engineer

You will be part of the Managed Services team. Your responsibilities include technical administration, maintenance and troubleshooting. You are expected to work with our client to ensure IT Support Services are delivered based on agreed service level definition, much to the satisfaction of both customers & company. Managing customer’s expectation is part of your job scope, which required of you to work closely with external & internal project team members. Additionally, you will mentor a team of systems operations engineers, providing guidance, mentorship, and technical expertise. You are expected to be a fast learner, to acquire technical implementation skill as and when needed due to business requirements. You need to have a strong analytical and problem-solving skill, so as to excel in supporting our customers.

KEY RESPONSIBILITIES

· Mentoring a team of systems operations engineers, providing guidance, mentorship, and technical expertise.

· Monitor condition of server, apps and security measures

· Identify, log and resolve technical problems of the scope (Incident Management)

· Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)

· Respond to site to troubleshoot, diagnose and rectify faults

· Liaise and coordinate the recovery of systems

· Identify potential changes and system improvements for consideration and implementation (continuous improvements)

· Create, maintain and distribute reports of progress to service delivery manager.

· Any other ad-hoc tasks assigned

JOB REQUIREMENTS

· Good knowledge of windows operating systems, Clusters, NLB, or Unix

· Good knowledge of OS Provision, hardening and patching.

· Good knowledge of Solarwinds, Manage Engine.

· Good knowledge of AV solution such as Symantec.

· Good knowledge of cloud platform and virtualization technologies.

· BMC Control-M

· Good server experiences like AD administration & basic networking experiences

· At least 3 years of relevant working experience in infrastructure support is required for this position.

SOFT-SKILLS

· Demonstrated leadership experience, with the ability to mentor and motivate a team.

· Self-driven and must be effective in working both independently and in a team setting, with minimum supervision.

· Good problem solving and logic skills

· Good communication skills (verbal and written) in English

· Excellent customer management skills

QUALIFICATIONS

· Diploma or Bachelor degree in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.

· Information Technology Infrastructure Library (ITIL) foundation certification

Functions/Responsibilities:

· Mentoring a team of systems operations engineers, providing guidance, mentorship, and technical expertise.

· Monitor condition of server, apps and security measures

· Identify, log and resolve technical problems of the scope (Incident Management)

· Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)

· Respond to site to troubleshoot, diagnose and rectify faults

· Liaise and coordinate the recovery of systems

· Identify potential changes and system improvements for consideration and implementation (continuous improvements)

· Create, maintain and distribute reports of progress to service delivery manager.

· Any other ad-hoc tasks assigned

Performance Requirements:

· Demonstrate strong knowledge of Windows operating systems, Clusters, NLB, or Unix.

· Exhibit proficiency in OS provisioning, hardening, and patching.

· Show expertise in Solarwinds and Manage Engine.

· Demonstrate good knowledge of antivirus solutions such as Symantec.

· Display strong understanding of cloud platforms and virtualization technologies.

· Experience with BMC Control-M.

· Showcase robust server experience, including AD administration and basic networking skills.

· Ability to mentor and motivate a team.

· Exhibit self-driven qualities and effectiveness in working both independently and as part of a team, with minimal supervision.

· Display excellent problem-solving and logical thinking skills.

· Must possess good communication skills (verbal and written) in English.

· Strong communication and interpersonal skills and be able to build collaborative relationships with both internal and external contacts.

· Demonstrate excellent customer management skills.

Education or Qualification:

· At least a Diploma in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.

· At least an Information Technology Infrastructure Library (ITIL) foundation certification

· At least 3 years of relevant working experience in infrastructure support is required for this position.

JOB DESCRIPTION – IT Infrastructure Engineer (Storage & Backup Platform)

You will be part of the Managed Services team. Your responsibilities include technical administration, maintenance and troubleshooting. You are expected to work with our client to ensure IT Support Services are delivered based on agreed service level definition, much to the satisfaction of both customers & company. Managing customer’s expectation is part of your job scope, which required of you to work closely with external & internal project team members. You are expected to be a fast learner, to acquire technical implementation skill as and when needed due to business requirements. You need to have a strong analytical and problem-solving skill, so as to excel in supporting our customers.

KEY RESPONSIBILITIES

• Shall perform the following administration activities for storage and automate them to the extent possible:
• Storage Area Network
• Provide Installation, administration and maintenance support for Storage Area Networkand Enterprise Backup.
• Health check and monitoring of the storage devices.
• Integrate the storage solution’s hardware and software into the customer’s operatingenvironment and ensure full interoperability.
• Regularly update the firmware.
• Ensure comprehensive documentation of the storage solution is in place.
• Prepare test plan in consultation with the customer to ensure the solution can functionfully.
• Enterprise Backup Administration and management of Symantec or Commvaultbackup environment.
• Backup job configuration and scheduling.
• Backup server performance tuning.
• Troubleshoot any backup related.
• Capacity planning for tape libraries and backup servers.
• Perform Disaster Recovery (DR) for all the critical systems and ensure successfulrebuild of Production or DR servers after each DR should the need arise.
• Identify potential changes and system improvements for consideration andimplementation (continuous improvements)
• Create, maintain and distribute reports of progress to Technical Operations Manager.
• Any other ad-hoc tasks assigned.

JOB REQUIREMENTS

• Minimum requirements the resource(s) personnel assigned must be a certified Storage (SAN) and/or Backup Administrator in administration and troubleshooting, in a 24×7 enterprise setting (inclusive of manual discovery or post actions from automatic alerts).
• He/she is/are expected to cover level 1 and level 2 storage related problems and must be an experienced administrator in the following technologies:
• Good knowledge of EMC, Hitachi, and Huawei storage systems
• At least 5 years of relevant working experience in infrastructure support is required forthis position
• Soft Skills:
• - Self-driven and must be effective in working both independently and in a team setting, with minimum supervision.
• - Good problem solving and logic skills
• - Good communication skills (verbal and written) in English
• - Excellent customer management skills

Qualifications:

• - Diploma or Bachelor degree in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.
• - Information Technology Infrastructure Library (ITIL) foundation certification

You will be part of the Managed Services team. Your responsibilities include technical administration, maintenance and troubleshooting. You are expected to work with our client to ensure IT Support Services are delivered based on agreed service level definition, much to the satisfaction of both customers & company. Managing customer’s expectation is part of your job scope, which required of you to work closely with external & internal project team members. You are expected to be a fast learner, to acquire technical implementation skill as and when needed due to business requirements. You need to have a strong analytical and problem-solving skill, so as to excel in supporting our customers.

KEY RESPONSIBILITIES

• Monitor condition of server, apps and security measures
• Identify, log and resolve technical problems of the scope (Incident Management)
• Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)
• Respond to site to troubleshoot, diagnose and rectify faults
• Liaise and coordinate the recovery of systems
• Identify potential changes and system improvements for consideration and implementation (continuous improvements)
• Create, maintain and distribute reports of progress to service delivery manager.
• Any other ad-hoc tasks assigned

JOB REQUIREMENTS

• Good knowledge of windows operating systems, Clusters, NLB, or Unix
• Good knowledge of OS Provision, hardening and patching.
• Good knowledge of Solarwinds, Manage Engine.
• Good knowledge of AV solution such as Symantec.
• BMC Control-M
• Good server experiences like AD administration & basic networking experiences
• At least 3 years of relevant working experience in infrastructure support is required for this position.

SOFT SKILLS:

• Self-driven and must be effective in working both independently and in a team setting, with minimum supervision.
• Good problem solving and logic skills
• Good communication skills (verbal and written) in English
• Excellent customer management skills

QUALIFICATIONS:

• Diploma or Bachelor degree in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.
• Information Technology Infrastructure Library (ITIL) foundation certification

You will be part of the Managed Services team. Your responsibilities include technical administration, maintenance and troubleshooting. You are expected to work with our client to ensure IT Support Services are delivered based on agreed service level definition, much to the satisfaction of both customers & company. Managing customer’s expectation is part of your job scope, which required of you to work closely with external & internal project team members. You are expected to be a fast learner, to acquire technical implementation skill as and when needed due to business requirements. You need to have a strong analytical and problem-solving skill, so as to excel in supporting our customers.

KEY RESPONSIBILITIES

• Monitor condition of server, apps and security measures
• Identify, log and resolve technical problems of the scope (Incident Management)
• Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)
• Respond to site to troubleshoot, diagnose and rectify faults
• Liaise and coordinate the recovery of systems
• Identify potential changes and system improvements for consideration and implementation (continuous improvements)
• Create, maintain and distribute reports of progress to service delivery manager.
• Any other ad-hoc tasks assigned

JOB REQUIREMENTS

• Good knowledge of windows operating systems, Clusters, NLB, or Unix
• Good knowledge of OS Provision, hardening and patching.
• Good knowledge of Solarwinds, Manage Engine.
• Good knowledge of AV solution such as Symantec.
• BMC Control-M
• Good server experiences like AD administration & basic networking experiences
• At least 3 years of relevant working experience in infrastructure support is required for this position.

SOFT SKILLS:

• Self-driven and must be effective in working both independently and in a team setting, with minimum supervision.
• Good problem solving and logic skills
• Good communication skills (verbal and written) in English
• Excellent customer management skills

QUALIFICATIONS:

• Diploma or Bachelor degree in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.
• Information Technology Infrastructure Library (ITIL) foundation certification

JOB DESCRIPTION

We are looking for a Systems Engineer to maintain, upgrade and manage software, hardware and networks. Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users. Your goal will be to ensure that our client’s technology infrastructure runs smoothly and efficiently.

Your responsibilities include:

· Manage network servers and technology tools

· Set up accounts and workstations

· Monitor performance and maintain systems according to requirements

· Troubleshoot issues and outages

· Ensure security through access controls, backups and firewalls

· Upgrade systems with new releases and models

· Health check reporting

JOB REQUIREMENTS

· Minimum Diploma in Information Technology, Computer Science or a related discipline; professional certification (e.g. Microsoft Certified Systems Administrator (MCSA)) is a plus

· At least 2 years’ experience in similar capacity as a System Administrator, network administrator or similar role.

REQUIRED SKILL-SET

· Experience with networks (LAN, WAN) and device patch management

· Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery

· Familiarity with various operating systems and platforms

· Resourcefulness and problem-solving aptitude

· Excellent communication skills

JOB DESCRIPTION

You will be part of the project implementation and maintenance support team. Your responsibilities include technical POC, low level design/workshop, project delivery, implementation, troubleshooting, testing, customer walk through, maintenance support and documentation. You are expected to work with our client’s IT department personnel to ensure projects are delivered on time on target, much to the satisfaction of both customers & company. Managing customer’s expectation is part of your job scope, which required of you to work closely with external & internal project team members. You are expected to be a fast leaner, to acquire technical implementation skill as and when needed due to business requirements. You need to have a strong analytical and problem-solving skill, so as to excel in supporting our customers. Your other responsibility will include technical pre-sales support to the sales team. You are expected to participate and contribute with a feasible SOW to ensure a timely and successful project implementation.

JOB REQUIREMENTS

· Degree in Computer Science/Information Technology/Engineering

· Minimum 5 years experiences implementation and administration with one or more of the following technologies:

o Citrix infrastructure

o Windows Server and its networking environment

o Microsoft Active Directory

o VMware infrastructure

o Server infrastructure

o Storage infrastructure

o VSAN/HCI

REQUIRED SKILL-SET

· System architecture including DR design experience is an advantage

· Strong knowledge in Data Centre operations, including managing Enterprise Data Centre.

· Experience on vSAN and HCI

· Able to work effectively in a team setting

· Decisive with the ability to multi-task

· Relevant technical certifications, such as Citrix, VMware, and Microsoft are preferred

· Overseas travelling may be needed and regional experience with neighbouring countries is a plus.

· Project Management

APPLY NOW

Should you be interested in this opportunity, please send your updated resume with the following details to [email protected] at the earliest. Confidentiality is assured, and only shortlisted candidate will be notified.

§ Expected salary

§ Notice period

§ Project portfolio

JOB DESCRIPTION

You will be part of the project implementation and maintenance support team. Your responsibilities include technical POC, low level design/workshop, project delivery, implementation, troubleshooting, testing, customer walk through, maintenance support and documentation. You are expected to work with our client’s IT department personnel to ensure projects are delivered on time on target, much to the satisfaction of both customers & company. Managing customer’s expectation is part of your job scope, which required of you to work closely with external & internal project team members. You are expected to be a fast leaner, to acquire technical implementation skill as and when needed due to business requirements. You need to have a strong analytical and problem-solving skill, so as to excel in supporting our customers. Your other responsibility will include technical pre-sales support to the sales team. You are expected to participate and contribute with a feasible SOW to ensure a timely and successful project implementation.

JOB REQUIREMENTS

· Degree in Computer Science/Information Technology/Engineering

· Minimum 5 years experiences implementation and administration with one or more of the following technologies:

o Citrix infrastructure

o Windows Server and its networking environment

o Microsoft Active Directory

o VMware infrastructure

o Server infrastructure

o Storage infrastructure

o VSAN/HCI

REQUIRED SKILL-SET

· System architecture including DR design experience is an advantage

· Strong knowledge in Data Centre operations, including managing Enterprise Data Centre.

· Experience on vSAN and HCI

· Able to work effectively in a team setting

· Decisive with the ability to multi-task

· Relevant technical certifications, such as Citrix, VMware, and Microsoft are preferred

· Overseas travelling may be needed and regional experience with neighbouring countries is a plus.

· Project Management

APPLY NOW

Should you be interested in this opportunity, please send your updated resume with the following details to [email protected] at the earliest. Confidentiality is assured, and only shortlisted candidate will be notified.

§ Expected salary

§ Notice period

§ Project portfolio

JOB DESCRIPTION – IT Senior Systems Operations Engineer

You will be part of the Managed Services team. Your responsibilities include technical administration, maintenance and troubleshooting. You are expected to work with our client to ensure IT Support Services are delivered based on agreed service level definition, much to the satisfaction of both customers & company. Managing customer’s expectation is part of your job scope, which required of you to work closely with external & internal project team members. Additionally, you will mentor a team of systems operations engineers, providing guidance, mentorship, and technical expertise. You are expected to be a fast learner, to acquire technical implementation skill as and when needed due to business requirements. You need to have a strong analytical and problem-solving skill, so as to excel in supporting our customers.

KEY RESPONSIBILITIES

· Mentoring a team of systems operations engineers, providing guidance, mentorship, and technical expertise.

· Monitor condition of server, apps and security measures

· Identify, log and resolve technical problems of the scope (Incident Management)

· Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)

· Respond to site to troubleshoot, diagnose and rectify faults

· Liaise and coordinate the recovery of systems

· Identify potential changes and system improvements for consideration and implementation (continuous improvements)

· Create, maintain and distribute reports of progress to service delivery manager.

· Any other ad-hoc tasks assigned

JOB REQUIREMENTS

· Good knowledge of windows operating systems, Clusters, NLB, or Unix

· Good knowledge of OS Provision, hardening and patching.

· Good knowledge of Solarwinds, Manage Engine.

· Good knowledge of AV solution such as Symantec.

· Good knowledge of cloud platform and virtualization technologies.

· BMC Control-M

· Good server experiences like AD administration & basic networking experiences

· At least 3 years of relevant working experience in infrastructure support is required for this position.

SOFT-SKILLS

· Demonstrated leadership experience, with the ability to mentor and motivate a team.

· Self-driven and must be effective in working both independently and in a team setting, with minimum supervision.

· Good problem solving and logic skills

· Good communication skills (verbal and written) in English

· Excellent customer management skills

QUALIFICATIONS

· Diploma or Bachelor degree in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.

· Information Technology Infrastructure Library (ITIL) foundation certification

Functions/Responsibilities:

· Mentoring a team of systems operations engineers, providing guidance, mentorship, and technical expertise.

· Monitor condition of server, apps and security measures

· Identify, log and resolve technical problems of the scope (Incident Management)

· Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)

· Respond to site to troubleshoot, diagnose and rectify faults

· Liaise and coordinate the recovery of systems

· Identify potential changes and system improvements for consideration and implementation (continuous improvements)

· Create, maintain and distribute reports of progress to service delivery manager.

· Any other ad-hoc tasks assigned

Performance Requirements:

· Demonstrate strong knowledge of Windows operating systems, Clusters, NLB, or Unix.

· Exhibit proficiency in OS provisioning, hardening, and patching.

· Show expertise in Solarwinds and Manage Engine.

· Demonstrate good knowledge of antivirus solutions such as Symantec.

· Display strong understanding of cloud platforms and virtualization technologies.

· Experience with BMC Control-M.

· Showcase robust server experience, including AD administration and basic networking skills.

· Ability to mentor and motivate a team.

· Exhibit self-driven qualities and effectiveness in working both independently and as part of a team, with minimal supervision.

· Display excellent problem-solving and logical thinking skills.

· Must possess good communication skills (verbal and written) in English.

· Strong communication and interpersonal skills and be able to build collaborative relationships with both internal and external contacts.

· Demonstrate excellent customer management skills.

Education or Qualification:

· At least a Diploma in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.

· At least an Information Technology Infrastructure Library (ITIL) foundation certification

· At least 3 years of relevant working experience in infrastructure support is required for this position.

JOB DESCRIPTION

You will be part of the project implementation and maintenance support team. Your responsibilities include technical POC, low level design/workshop, project delivery, implementation, troubleshooting, testing, customer walk through, maintenance support and documentation. You are expected to work with our client’s IT department personnel to ensure projects are delivered on time on target, much to the satisfaction of both customers & company. Managing customer’s expectation is part of your job scope, which required of you to work closely with external & internal project team members. You are expected to be a fast leaner, to acquire technical implementation skill as and when needed due to business requirements. You need to have a strong analytical and problem-solving skill, so as to excel in supporting our customers. Your other responsibility will include technical pre-sales support to the sales team. You are expected to participate and contribute with a feasible SOW to ensure a timely and successful project implementation.

JOB REQUIREMENTS

· Degree in Computer Science/Information Technology/Engineering

· Minimum 5 years experiences implementation and administration with one or more of the following technologies:

o Citrix infrastructure

o Windows Server and its networking environment

o Microsoft Active Directory

o VMware infrastructure

o Server infrastructure

o Storage infrastructure

o VSAN/HCI

REQUIRED SKILL-SET

· System architecture including DR design experience is an advantage

· Strong knowledge in Data Centre operations, including managing Enterprise Data Centre.

· Experience on vSAN and HCI

· Able to work effectively in a team setting

· Decisive with the ability to multi-task

· Relevant technical certifications, such as Citrix, VMware, and Microsoft are preferred

· Overseas travelling may be needed and regional experience with neighbouring countries is a plus.

· Project Management

APPLY NOW

Should you be interested in this opportunity, please send your updated resume with the following details to [email protected] at the earliest. Confidentiality is assured, and only shortlisted candidate will be notified.

§ Expected salary

§ Notice period

§ Project portfolio

JOB DESCRIPTION – IT Infrastructure Engineer (Storage & Backup Platform)

You will be part of the Managed Services team. Your responsibilities include technical administration, maintenance and troubleshooting. You are expected to work with our client to ensure IT Support Services are delivered based on agreed service level definition, much to the satisfaction of both customers & company. Managing customer’s expectation is part of your job scope, which required of you to work closely with external & internal project team members. You are expected to be a fast learner, to acquire technical implementation skill as and when needed due to business requirements. You need to have a strong analytical and problem-solving skill, so as to excel in supporting our customers.

KEY RESPONSIBILITIES

• Shall perform the following administration activities for storage and automate them to the extent possible:
• Storage Area Network
• Provide Installation, administration and maintenance support for Storage Area Networkand Enterprise Backup.
• Health check and monitoring of the storage devices.
• Integrate the storage solution’s hardware and software into the customer’s operatingenvironment and ensure full interoperability.
• Regularly update the firmware.
• Ensure comprehensive documentation of the storage solution is in place.
• Prepare test plan in consultation with the customer to ensure the solution can functionfully.
• Enterprise Backup Administration and management of Symantec or Commvaultbackup environment.
• Backup job configuration and scheduling.
• Backup server performance tuning.
• Troubleshoot any backup related.
• Capacity planning for tape libraries and backup servers.
• Perform Disaster Recovery (DR) for all the critical systems and ensure successfulrebuild of Production or DR servers after each DR should the need arise.
• Identify potential changes and system improvements for consideration andimplementation (continuous improvements)
• Create, maintain and distribute reports of progress to Technical Operations Manager.
• Any other ad-hoc tasks assigned.

JOB REQUIREMENTS

• Minimum requirements the resource(s) personnel assigned must be a certified Storage (SAN) and/or Backup Administrator in administration and troubleshooting, in a 24×7 enterprise setting (inclusive of manual discovery or post actions from automatic alerts).
• He/she is/are expected to cover level 1 and level 2 storage related problems and must be an experienced administrator in the following technologies:
• Good knowledge of EMC, Hitachi, and Huawei storage systems
• At least 5 years of relevant working experience in infrastructure support is required forthis position
• Soft Skills:
• - Self-driven and must be effective in working both independently and in a team setting, with minimum supervision.
• - Good problem solving and logic skills
• - Good communication skills (verbal and written) in English
• - Excellent customer management skills

Qualifications:

• - Diploma or Bachelor degree in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.
• - Information Technology Infrastructure Library (ITIL) foundation certification

You will be part of the Managed Services team. Your responsibilities include technical administration, maintenance and troubleshooting. You are expected to work with our client to ensure IT Support Services are delivered based on agreed service level definition, much to the satisfaction of both customers & company. Managing customer’s expectation is part of your job scope, which required of you to work closely with external & internal project team members. You are expected to be a fast learner, to acquire technical implementation skill as and when needed due to business requirements. You need to have a strong analytical and problem-solving skill, so as to excel in supporting our customers.

KEY RESPONSIBILITIES

• Monitor condition of server, apps and security measures
• Identify, log and resolve technical problems of the scope (Incident Management)
• Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)
• Respond to site to troubleshoot, diagnose and rectify faults
• Liaise and coordinate the recovery of systems
• Identify potential changes and system improvements for consideration and implementation (continuous improvements)
• Create, maintain and distribute reports of progress to service delivery manager.
• Any other ad-hoc tasks assigned

JOB REQUIREMENTS

• Good knowledge of windows operating systems, Clusters, NLB, or Unix
• Good knowledge of OS Provision, hardening and patching.
• Good knowledge of Solarwinds, Manage Engine.
• Good knowledge of AV solution such as Symantec.
• BMC Control-M
• Good server experiences like AD administration & basic networking experiences
• At least 3 years of relevant working experience in infrastructure support is required for this position.

SOFT SKILLS:

• Self-driven and must be effective in working both independently and in a team setting, with minimum supervision.
• Good problem solving and logic skills
• Good communication skills (verbal and written) in English
• Excellent customer management skills

QUALIFICATIONS:

• Diploma or Bachelor degree in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.
• Information Technology Infrastructure Library (ITIL) foundation certification