Job Scope:
As an IT Admin Staff your primary responsibility is to support the IT team in maintaining a smooth and efficient IT environment. You will be part of our dynamic IT team, assisting in the management and maintenance of our organization's network infrastructure. Here is a simplified breakdown of your key tasks:
1. Administrative Support:
Assist the IT Administrator/IT Manager with daily administrative tasks.
Keep track of IT inventory, including hardware and software licenses.
Help with procurement processes by reviewing vendor and preparing purchase orders and tracking deliveries.
Manage and organize IT-related documentation, such as manuals and user guides.
Assist in data entry and data cleaning.
2. User Support:
Assist with setting up user accounts and access permissions.
Aid in onboarding new employees with IT resources.
3. Maintenance and Monitoring:
Perform routine checks on IT equipment and report issues.
Assist with maintaining backups and monitoring system performance.
4. Security and Compliance:
Assist in enforcing IT security policies and practices.
Promote cybersecurity awareness among colleagues.
Follow data protection measures and user access controls.
5. Documentation and Reporting:
Keep detailed records of IT activities, incidents, and resolutions.
Assist in creating reports on IT performance and usage.
Qualifications:
- High school diploma or equivalent; IT certifications or relevant coursework a plus.
- Strong organizational skills and attention to detail.
- Basic knowledge of computer hardware, software, and operating systems.
- Good communication and teamwork skills.
- Willingness to learn and adapt to new technologies and processes.
