Total 857 customer service manager job vacancies in Engineering category in Singapore

As a IT Manager | Desktop Support, the broad area of your job responsibilities will cover the following:

Ability to guide the team and resolve incident escalated by Desktop Support Assistant in confirming the validity of the problem and seeking and researching for known solutions related to these more complex issues.

Performed Desktop Support services to users

This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations.

Perform asset inventories

Perform technical escalation to 3rd party vendor or resolver groups (where appropriate)

Updates Incident records

Creates and updates work instructions (where necessary)

Document standards and procedures (where necessary)

Ideal candidate should possess the following:

Min 7 years’ Service Desk front and back-office experience with experience in leading a team

AV equipment experiences will be a plus

Experience in managing virtual team

Strong people management and leadership skills

Strong analytical and project management skills

Job Description

• Design, Engineering, Supervision of installation & testing commissioning
• Prepare, Review and Assist subcontractor design and submission, ensuring all project specifications and design standards are met.
• Assist and Collaborate with other project team members to comply with project requirements and meet project schedules
• Develop cost estimates for electrical products and electrical works, inclusion of scheduling electrical works for project and tender.
• Resolve all site technical relating matter.
• Prepare electrical related datasheets and material requisitions.
• Prepare all relevant checklist for Installation and Testing.
• Ensure Client accepts and approved all Electrical related installation and Testing
• Experience in HV/LV inspection, installation and supervision.

Requirements

• Degree in Electrical Engineering (Recognized by PEB)
• Professional Engineer (Electrical) registered with the PEB Singapore
• At least 15 years of relevant experience in the construction industry, preferably in water or wastewater projects.
• Experience in managing the detailed design of electrical distribution systems for facilities of similar complexity and scale as the project.
• Having some relevant ICA knowledge would be advantageous.
• Meticulous and analytical with excellent problem-solving skills.
• Able to work under tight deadlines.

Job Description

• Oversee project execution during design, construction and testing and commission works for water and wastewater treatment works or process plant engineering and construction works.
• Lead the technical presentation to Client and Consultant
• Coordinate with Client, Consultant, Client Site Technical Representative(s), Subcontractors and Suppliers during project execution.
• Process Mechanical Work Design in water and wastewater treatment plants and pumping station and pipeline.
• Prepare and submit Process Mechanical Technical particular to Consultant/Client and following up on technical submission till its approval/acceptance by Consultant/Client.
• Control and monitor process mechanical work progress with Sub Contractors and suppliers on the mechanical technical documentation and physical work deliverables.
• Assist PM on progressive monthly claim and payment response matters with Sub Contractors and Suppliers.
• Coordinate with Project QS/PM for establishing of contractual scope of mechanical works and its technical requirements and participating in calling of quotation and assists Procurement Team during awarding of Sub Contract/Supply Contract.
• Prepare O&M Manual and As Built drawings for handing over to client.
• Support PM for project schedule or manpower arrangements.

Requirements

• Degree in Mechanical/Chemical/Environmental Engineering。
• Experienced Mechanical Engineer with qualifications recognized by the PEB Singapore.
• At least 15 years of relevant experience in plant construction fields and preferably in Water and Wastewater Industries in Singapore or in Southeast Asia Region.
• Have experience in water and sewerage pumping station including pipe laying works.
• Good knowledge of Design/Coordination and the Code of Practices and its requirements such as American Standard, British Standard and Singapore Standards.
• Good knowledge of relevant software: Microsoft Office (Word and Excel). Knowledge of CAD, BIM, and Project Scheduling will be an added advantage.

Summary:

• Basic up to $5000
• Variable bonus on a yearly basis
• Location: Central areas
• 5 days work week
• 5 - 8 years of relevant experience
• ACMV & LTA / SMRT experience
• Career progression

Key Responsibilities:

• Assist Managers in Mechanical engineering projects of various sizes and complexity
• Assist Managers in analyzing customer design proposals and specifications
• Assist Managers in leading a project team to ensure technical accuracy of project deliverables, cost effective, safe and timely completion of projects to meet or exceed client expectations
• Manage project activities throughout lifecycle, including the allocation of adequate resources, documentation and other factors necessary for success
• Work closely with clients to deliver the end project
• Prepare and review specification and concept reports
• Maintain and grow current business and client relationships
• Provide mentoring to technical staff, assigning duties as required
• Provide quality and cost control during the design and construction process
• Maintain project schedules and project cost summaries to track work progress, budget status, and manpower resource utilization

Key Requirements:

• At least 5 - 8 years of relevant experience in construction field
• Must have experienced in ACMV & LTA/SMRT projects

Interested applicants, please submit your updated resume in MS Words / PDF format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be informed that only shortlisted candidates will be notified.

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Job Description & Requirements

HOYA Technosurgical, is a subsidiary of HOYA Corporation, established in Tokyo, Japan in 2013, which has the origin of PENTAX medical business unit in 1974 arising from the merger of former PENTAX medical business unit & Japan Universal Technologies, Inc. HOYA Technosurgical has set up their first overseas plant in Singapore focusing on manufacturing, research & development and sale of Chromatography Media to pharmaceutical companies.

Reporting Relationship

Reporting to this position: Process Engineer Team Size: 5 – 10 Process Engineers

Main Purpose of Job

• Supervise the technology and engineering related to the overall manufacturing process.
• Lead the assessment, implementation, development and improvement of individual unit processes.
• Supervise engineering work for production support activity for chemical manufacturing for productivity and yield improvement, cost reduction, improvement testing/ problem-solving testing.

Key Duties & Responsibilities

• Participate in the design of business planning and factory operations planning and execution based on business project

• Establish Production design instructions and adjustments of manufacturing schedule based on factory operation plan and received orders

• Develop and recommend corporate manufacturing policies and procedures consistent with corporate objectives

• Direct production of all company products consistent with established cost control methods, quality standards and master schedule requirements to support business strategy

• Research, evaluate and recommend investments in technology, capital equipment, systems or other assets that will enhance the organisation’s manufacturing capabilities

• Direct installation and maintenance of all processing equipment used in manufacturing

• Direct the preparation of specifications for purchase as to quality, quantity, delivery and service required for purchase of plant equipment, supplies and materials to meet production schedules and quality standards

• Drive down cost of goods through the initiation and implementation of process improvements in equipment and procedures

• Coordinate manufacturing activities to ensure smooth production of products

• Establish production budgets, monitor the cost and effectiveness of production activities to optimise resources, prioritise spendings, and achieve volume, quality, and manufacturing standards

• Manage quarterly and annual budget reviews to ensure all material and labour cost are included in the factory’s projected budget and spending within budget

• Review vendor contracts, negotiate terms, conditions and pricing for single and multi-build products

• Provide coaching and support to develop the knowledge and skills of all production personnel

• Make decisions on key estimates and factory projects

Facility Management

• Overall in charge of plant facilities operations including equipment installation, preventive maintenance, troubleshooting, EHS in compliance with relevant regulations and authorities

• Ensure smooth production and operations in the plant to meet production targets and customer delivery timelines

Education

• Degree in Business Administration, Chemical Engineering, or relevant qualifications

Experience

• 10-15 years’ experience in the management position in chemical / biomedical / pharmaceutical industry

• Proficient in English. Ability to speak in Japanese is an advantage

Skills

• Understand client production requirements

• Management experience of managing and supervising a team of more than 10

• Knowledge of the latest technological advancements in chemical and related industries

• Strong management, leadership and analytical skills

• Good organizational and planning skills

• Good communication and interpersonal skills

• Good technical knowledge on equipment/machinery and processes

• Good knowledge of production planning, budgetary control and mapower utilization

• Ability to manage and motivate staff

The Offensive Engineering Analyst will be responsible to conduct vulnerability assessment/penetration tests of Income internal/external web, mobile and web service applications and execute simulated security testing against corporate web applications, networks, and infrastructure. This role will come under the IT Risk and Security department, reporting to the Senior Manager of Cyber Assurance.

Key Responsibilities

• Coordinate with external vendors to conduct application security/penetration tests of Income internal/external web, mobile and web service applications, leveraging both manual techniques as well as automated tools in order to uncover and report security vulnerabilities that exist and liaising with systems & applications owners on follow up actions.
• Perform vulnerability scanning/discovery, tracking of remediation SLA and vulnerability fix verification in support of the remediation
• Plan and scope the internal Red Teaming program to conduct red teaming exercises and execute adversarial simulations mimicking real-world threat actors (APTs, insider threats, etc.) against Income environment using tools and manual techniques.
• Conduct compliance audit on Income Systems and Devices hardening standards.
• Perform risk assessment and recommend mitigations on vulnerability findings when remediation is not possible.
• Administer security tools and service providers.
• Support the running of bug bounty and vulnerability disclosure programs.
• Conduct meetings to communicate the findings and implications to stakeholders and track remediation status and outcomes.
• Undertake other projects and tasks that may be assigned by management.

Qualifications

• Bachelor's Degree with more than 5 years of experience in technology, information or cyber risk management, information security or enterprise architecture.
• Minimum of three years years of experience in offensive security (Red Teaming, Penetration Testing, or related fields).
• Minimum of two years direct information security experience in penetration testing, vulnerability assessment, threat hunting, red teaming or similar roles.
• Strong background in application development, web application technologies and architectures, application security testing or vulnerability assessment.
• Familiar with penetration testing steps, methods, procedures, and excellent in using penetration testing tools.
• Familiar with attack techniques and methods, common security vulnerabilities and threats of network and application systems, and competent in identifying and evaluating these vulnerabilities and threats with existing tools.
• Equipped with programming skills in Java, .NET or Python.
• Relevant industry certifications such as CEH, OSCP, OSCE, GPEN, GWAPT, CREST CRT certifications is preferred.

Competencies

• Hands-on experience on vulnerability assessment tools (Preferably Tenable and others such as Qualys, Rapid7).
• Working knowledge on industry standard scoring models such as CVSS.
• Working knowledge on SAST, DAST, IAST, SCA and DevSecOps.
• Familiarity with penetration testing techniques (eg web application proxies, packet capture analysis software, browser extensions, penetration testing Linux distributions, static source code analyzers, SoapUI, etc).
• Good understanding of adversary tactics, techniques, and procedures (TTPs), such as those outlined by MITRE ATT&CK.
• Good understanding of offensive security tools (e.g., Cobalt Strike, Metasploit, Burp Suite, BloodHound, Mimikatz).
• Good written skills and able to effectively communicate security and risk-related concepts to technical and non-technical audiences.
• Work well under pressure and demonstrate the ability to meet tight deadlines.
• Able to work independently and in a team-oriented, collaborative environment.

• Well Established Company
• Basic $5500 - $6000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: East
• Working day: Monday to Friday
• Working hours: 8.30am to 6pm

Job Responsibilities:

• To strategise, organise, govern, and manage a project within a predetermined timeframe that is committed to customer
• To successfully completely New Product Introduction (NPI) projects by meeting all the specifications and requirements and advancing them towards mass production, including anticipating and mitigating potential risks that may negatively impact the projects
• To engage and work with customers on product specifications, requirements, costs, schedules, and quality
• To generate and provide quotations for tools and moulded parts, upon receipt of Request for Quotation (RFQ)
• To collaborate internally with tool designer and engineering team on design for manufacturing (DFM) and proactively manage program documentations, technical and engineering changes
• To update the status of on-going programs to the management
• To consistently pursue for new customers
• To establish and nurture a robust and affirmative rapport with our key customers to secure new and additional projects and pursue new customers to strengthen sales pipeline
• Any ad hoc duties as assigned

Job Requirements:

• Possess minimum Diploma / Degree in Mechanical Engineering/Precision Engineering or relevant qualification with minimum 2-3 years relevant working experience
• Knowledge with practical experience in the field of plastic injection and injection tool fabrication, or mechanical product design is needed

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Participating in new LTA project [Viaduct and Station]
• Having experience in LTA project [Viaduct and Station] is mandatory.
• Permanent role/ 5 workdays
• Applicants waiting for year end bonus [Year 2024] are welcome to apply.
• MNCs & leading A1 main contractor

Job Description:

• Responsible for all permanent and temporary works design and leading design team.
• Participate in new LTA project [Viaduct and Station]
• Responsible for handling client and consultant, coordinate with consultants, client, and authorities for design matters and submission.
• Oversee the shop drawings submissions and issuance, planning and control delivery of design schedule, monitoring the progress.
• Internal coordination with construction and other departmental teams for their requirements, provisions.
• Resolve all technical queries and submit/raise (RFA/I) to concern parties to clarify on design details

Requirements:
• Degree in Civil Engineering and/or relevant field
• experience in LTA project [Viaduct and Station] is mandatory.
To apply, please include the following details inside your resume:
• Reasons for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date
How to apply
Interested candidates who wish to apply for the position, you may send in your updated resume to [email protected]
We regret that only short-listed candidates will be contacted shortly.
Lionel Cheow

EA License | 14C7092
EA Registration Number | R1105005

We're looking for a Senior Manager of Engineering/Maintenance to lead high-performing teams, drive strategic initiatives, ensuring the reliability and efficiency of our systems. You'll oversee engineering and maintenance projects, mentor talents, and collaborate across departments to deliver scalable solutions that meets business needs. Join us to make an impact!

At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work to not only benefit our People, Customers & Communities but also drive business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.

Your key responsibilities

• Capital Expenditure & Project Management
• Management of Changes (MOC)
• Maintenance Management
• Continuous Improvement
• Capability Management & Development
• Compliance Management
• Team Management

We bring

• Empowerment to make meaningful contributions while upholding ethical standards.
• Recognition and celebration of your efforts and accomplishments.
• Opportunities for growth and advancement for those who embrace innovation and take initiative.
• Dedication to creating better futures for customers, communities, people, and the planet.
• Responsibility and accountability in living company values and driving sustainable solutions.
• Supportive environment where individuals are empowered to progress and contribute to meaningful change.

You bring

• Degree in Chemical Engineering or equivalent with at least 7 years of plant equipment / maintenance experience.
• At least 5 years Project management skills and experience. At least 3 years’ experience in root cause analysis.
• SAP/BMS/Traksys experience preferred. Six Sigma Black belt certified would be an added advantage.
• Leadership qualities and ability to plan ahead. Positive working attitude and good interpersonal skills.
• A can-do mindset to problem-solving, fueling innovation by seeking new solutions and perspectives. A sense of ownership, excel in compliance, people development and delivering results that matter and contribute significantly to our success.
• Accountability to decision-making, ensuring alignment with our Mission, Vision and achieving positive outcomes. A spirit of initiative and drive for progress, provide a sustainable value chain through continuous improvement.
• A commitment to teamwork, fostering trust, collaboration and respecting diverse perspectives.

Equal opportunities commitment

dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate, there’s a place for everyone at dsm-firmenich.

dsm-firmenich is an Equal Opportunity and Affirmative Action Employer. dsm-firmenich people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.

About DSM-Firmenich

As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world’s growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life™ every day, everywhere, for billions of people.

Please note this is a direct search led by dsm-firmenich. We only accept applications from candidates, not from agencies nor subject to agency’s fees, percentages or similar.

WSH Manager

[Industrial | Commercial | Data Centre Industry]

• Basic: $5,000 - $7,000 (Depends on EXP)
• Working Hours: 5 Days
• Location: Woodlands

Interested applicants can sent your CV to email [email protected]

About our Client:
Our client is a leading organization specializing in engineering and technology solutions across diverse industries. They are committed to delivering innovative and efficient solutions for industrial, commercial, and data centre projects

Job Scope:

• EHS Leadership: Lead the Environmental, Health, and Safety (EHS) department to ensure safety standards are upheld across all operations.
• EHS Management System: Develop, implement, review, and maintain the EHS Management System to align with legal and organizational requirements.
• Regulatory Compliance: Ensure compliance with statutory regulations and industry standards by conducting regular audits and inspections.
• Incident Management: Investigate incidents, identify root causes, and implement corrective actions to prevent recurrence.
• Risk Assessments: Review and update risk assessments to ensure all workplace hazards are addressed and mitigated.
• Safety Culture: Promote a culture of safety and health through education, campaigns, training, and other initiatives.
• Fire and Emergency Preparedness: Oversee fire safety systems, emergency response readiness, and manage emergency response teams.
• Site Inspections: Conduct routine inspections of project sites, main offices, and factory operations to identify and rectify potential safety risks.
• Stakeholder Coordination: Collaborate with contractors, statutory bodies, and third-party service providers to ensure safety and compliance.
• EHS Training: Conduct training programs on fire safety, workplace safety, and emergency preparedness for employees.
• Continuous Improvement: Monitor EHS performance metrics, propose improvement plans, and ensure ongoing upgrades to the EHS management system.

Requirement:

• Diploma in Workplace Safety and Health with a minimum of 8 years of relevant experience in the construction and engineering industry.
• Degree in Workplace Safety and Health with at least 5 years of relevant experience in the construction and engineering industry.
• Strong technical knowledge of EHS practices and regulations.
• Excellent interpersonal and communication skills.
• Proven ability to work independently in high-pressure environments.

Interested applicants, please click "APPLY NOW" or send your resume to [email protected]

We regret to inform you that only shortlisted candidates will be notified.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Kho Tong Hai | EA Reg No: R24122411

BIM Manager

[Industrial | Commercial | Data Centre Industry]

• Basic: $5,500 - $8,000 (Depends on EXP)
• Working Hours: 5 Days
• Location: Woodlands

Interested applicants can sent your CV to email [email protected]

About our Client:
Our client is a leading organization specializing in engineering and technology solutions across diverse industries. They are committed to delivering innovative and efficient solutions for industrial, commercial, and data centre projects

Job Scope:

• Develop and implement the BIM Project Execution Plan in line with the company’s objectives, ensuring the alignment of BIM goals with project needs.
• Collaborate closely with project and design teams to resolve any BIM-related technical challenges and facilitate the effective adoption of BIM processes.
• Establish processes and workflows to ensure the timely and accurate delivery of BIM-related project outputs.
• Define and enforce internal and external guidelines for model exchanges between project stakeholders, overseeing the smooth flow of information.
• Lead client meetings, providing BIM insights and making decisions on critical aspects of BIM deliverables.
• Coordinate with cross-functional teams to ensure proper integration of BIM software and processes across different trades.
• Conduct regular meetings with project teams to monitor progress, documenting key action points and ensuring the resolution of identified issues.
• Oversee the daily management of BIM project datasets, workflows, and setup, ensuring all activities align with the project’s design specifications.
• Collaborate with relevant teams to ensure the accuracy and compliance of all drawings according to design requirements.
• Perform any other tasks as assigned by senior management to support project success.

Requirement:

• Certificate in AutoCAD Autodesk Advanced Module.
• Certificate in Revit MEP Autodesk Advanced Module.
• Higher NITEC or Diploma in Mechanical Engineering or equivalent.
• At least 3 years of experience in M&E drafting using AutoCAD, Revit, and BIM, preferably in the construction industry.
• Strong interpersonal and communication skills with an outgoing personality.
• Ability to work independently, meet targets, and thrive in a high-pressure environment.
• Collaborative team player, demonstrating initiative and commitment.
• Proficiency in English and effective communication with internal teams, including Site Foremen, Engineers, Managers, and Client BIM representatives.

Interested applicants, please click "APPLY NOW" or send your resume to [email protected]

We regret to inform you that only shortlisted candidates will be notified.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Kho Tong Hai | EA Reg No: R24122411

Title: Product Application Laboratory (PAL) Leader, SEC

Working hours : 9 am–5:45 pm
Working Days: Mon - Fri
Working location: Gul Ave, Singapore
Salary: $7500 - $8000

DEPARTMENT : PRODUCT APPLICATION LAB
REPORTS TO : ASSISTANT GENERAL MANAGER, APPLICATION & PRODUCT MGT.

About the company:

A privately held, global company with a belief in innovation and employee empowerment. With over 1000 employees worldwide, a global supplier of specialty chemicals, custom finishing equipment, engineered powders, and analytical control systems to the electronic component, printed circuit board, semiconductor, industrial finishing and decorative industries.

Job Description

RESPONSIBILITIES

This role will be responsible for our Product Application Lab for Semiconductor applications. Working closely with the Sales team and global technical resources, the selected candidate will support the development and growth of Semiconductor industry products in the region, focused on Southeast Asia. The initial focus will be on Strip, Etch, and Clean (SEC) solutions, but will also grow to include the Elevate® line of electroplating products. Specifically, the duties will include:

• Having a deep understanding of Technic products for the Semiconductor industry,
• Keeping abreast of industry developments and market position/performance of comparable competitive products.
• Working with Sales team to select appropriate customer and application targets
• Visiting customers across the territory to understand their equipment, process, and product performance requirements.
• Starting-up and operating the Technic Wafer Processing and Failure Analysis lab
• Conducting product functional performance testing & measurements either on-site or coordinating with other Regions to generate test results remotely.
• Advising on laboratory upgrades needed to better serve customers
• Liaising with customers during qualification tests and providing trouble-shooting advice after installation
• Recommending the best product for the application based on product experience and/or laboratory trials
• Hiring and supervising at least one technician to maintain the lab and support customer trials
• Developing specifications and facility recommendations for local manufacturing of SEC products, either at Technic or third-party facilities
• Advise on hiring and lead training of operators for local manufacturing
• Set operating procedures, quality targets and release specifications for any eventual locally made semiconductor products
• Developing external collaborations with co-suppliers, Universities, or Government Research Institutes to strengthen our offering, improve our market visibility, or secure funding to advance our product offerings.

Requirement

• The role may require regular travel to Malaysia, Vietnam, Philippines, and Thailand (1-2 times per month) & less frequent travel to France and the US (1-2 times per year)
• Qualifications: Graduate degree (Masters or PhD) in Chemistry or Chemical Engineering
• Experience: 10 Years of experience in Semiconductor Wafer Processing industries