Work Hours:
Monday to Thursday: 0830 to 1800
Friday : 0830 to 1730
( With 1 Hr lunch)
Work Location: Bugis/ Little India
a) Technical support services for DevSecOps/Integrated Application Lifecycle Management (iALM) system;
b) Monitor and maintain iALM applications and its infrastructure in production and non-production environment; c) Troubleshoot and resolve iALM incidents raised by users as per SLA;
d) Create DevSecOps workflows based on the ALM workflows;
e) Set up new user’s accounts and profiles;
f) Liaises with the iALM product IT support when necessary;
g) Ensure integration and connectivity of iALM with other systems;
h) Provide training for users on updated iALM workflows, features and recommend best practices;
i) Support users to publish documents and create templates;
j) Migrate from iALM applications to the recommended tools;
k) Recommend optimal processes and workflows customized to achieve better system performance;
l) Review and update user guide on new application features and its usage;
m) Report weekly status on issues status and system resources utilization.
Requirement
a) Tertiary qualification in Information Technology or Engineering;
b) Technical skills in scripting for iALM applications, GitLab, Jira, Confluence and other DevSecOps tools;
c) Understanding of Software Development Lifecycle (SDLC)/QA processes;
d) 2 years experience of maintaining DevSecOps system/ALM application such as Microfocus/OpenText solutions will be added advantage;
e) Good analytical and problem solving skills;
f) Worked in user-centric environment with focus on quality delivery.
g) Ability to work with minimal supervision under tight schedules.
h) Able to work well both independently and in a team;
i) Good written and verbal communication skills; and
j) Good communication skills;
22C1322 Maxhunt Resource Pte Ltd
R23115755 Nicole Choy
