Total 1,507 it manager job vacancies in Engineering category in Singapore

Position Summary

We are seeking an experienced IT Engineer who is passionate about providing high-quality technical support to our employees in Singapore and globally. This role is critical in providing technical support and for maintaining the hardware and software environment across the company's offices, ensuring that all technology is functioning optimally to support business operations.

Responsibilities

1. Technical Support

• Provide first-level technical support to end-users via MS Teams, email, or in-person, addressing hardware, software, and network-related issues.

2. Troubleshooting & Solutioning

• Provide basic infrastructure or network troubleshooting. Diagnose and resolve technical issues efficiently and escalate complex problems to appropriate teams when necessary.

3. System Maintenance

• Install, configure, and update software applications, desktops, laptops, TV, Meeting Room bookings and peripherals.

4. IT Documentation

• Create and maintain accurate IT documentation, including processes, procedures, and support resolutions.

5. IT Contract & Licences Management

• Review and maintain IT contracts with vendors ensuring proper approval is completed and documented.
• Review all software licences and provide periodic updates & recommendations.
• Plan and provide a table of report on upcoming licences renewals and ensuring the accounts are done correctly and on-time.

6. Asset Management

• Maintain an inventory of IT equipment and ensure accurate asset tracking.

7. Vendor Collaboration and Purchasing of IT assets

• Review need of IT requisition from users and obtain approval from user’s department head and IT head before partnering with vendors to procure hardware and software as needed.
• Procure, manage, and maintain office IT equipment and cabling to meet agreed standards, ensuring they function safely and effectively.

8. Compliance & Audits

• Conduct periodic system audits and ensure IT systems meet security and compliance standards and taking up the lead for IT Audits and second level check by peers or manager.

9. Infrastructure Support

• Assist with office infrastructure setup and maintenance, including firewalls, access points, printers, and workstations.

10. Onboarding/Offboarding:

• Support employee onboarding and offboarding, including configuring accounts and providing user training on IT tools and processes.

11. In addition, the ideal candidate should be

• Be self-reliant and take ownership of their responsibilities.
• Have high ethical standards in the role.
• Possess proficiency in English and able to communicate clearly with stakeholders and IT team.
• Exhibit excellent teamwork skills and adapt to company’s culture and practices.
• Maintain a high standard of work and adhere to service timelines to ensure operational efficiency.
• Identify areas for improvement in the IT support processes and implement changes to enhance service delivery.
• Experienced in using and supporting Microsoft 365, MS Teams and Sharepoint support.
• Ensure good follow-up to case closure.

12. Qualification & Experience

• Diploma or Degree in Computer Science, Information Technology, or a related field.
• Minimum of 3 years of experience in tech support, desktop support, or a similar role.
• Proficiency in Windows, Linux, and Mac OS; familiarity with both PC and Mac hardware and software is essential.

If you are someone that has the skills and interest to take lead, we welcome you to apply for this role.

Job Description

• Configure and manage critical systems, including Active Directory (AD), telephony, video conferencing, access points (AP), firewalls, VPNs, and more. Monitor and analyse the performance of LANs, WANs, and wireless networks to ensure optimal functionality.
• Configure laptops and desktops for new and existing staff, perform system backups, and handle disaster recovery (DR) as needed. Ensure all automatic system backups are in place.
• Apply system patches after hours to maintain system stability and security. Perform routine system checks to ensure continuous operations.
• Work with third-party support vendors to resolve technical issues. Participate in IT auditing and documentation to ensure compliance with company policies.
• Provide IT support for approximately 200 users, managing user accounts and roles within the ERP system. Troubleshoot login issues, assist with basic system navigation, and resolve minor technical problems.
• Monitor ERP system performance, address minor issues, apply updates, and generate routine reports for departments like finance, HR, and inventory. Customize reports based on user requirements.
• Maintain documentation for common IT processes, user guidelines, and troubleshooting procedures. Optionally, assist with creating and launching new business processes within the company.
• Perform routine backups, monitor system security, and follow compliance protocols under the guidance of the IT team.

Requirements

• Diploma or Degree in IT/Computer Science.
• Possess CCNA / Microsoft certification.
• Proven experience in providing technical support in a corporate IT environment.
• Experience with Veeam and Microsoft 365 administration.
• Familiarity with leading wireless vendors’ products (Cisco/Meraki, Aruba/HPE, Ruckus) is advantageous.
• Knowledge of virtualization technologies such as Hyper-V and VMware is a plus.
• Strong communication and administrative skills.
• Ability to manage multiple tasks and prioritize in a fast-paced environment.

We value all applicants and thank you for your interest. However, please be advised that only shortlisted candidates will be contacted.

IT Engineer

Job Scope:

• Set up cloud infrastructure for AWS or Azure
• Install and configure software and hardware for project testing.
• Liaise with customers to gather requirements.
• Produce design / test document in a project.
• Hardening windows and Linux system
• Manage network servers and technology tools
• Set up cluster server, VMware, and workstations
• Create and verify backups of data
• Monitor performance and maintain systems according to requirements
• Respond to security or usability concerns immediately
• Troubleshoot issues and outages
• Ensure security through access controls, backups and firewalls
• Upgrade systems with new releases and models
• Build an internal wiki with technical documentation, manuals and IT policies
• Upgrade systems and processes as required for enhanced functionality and security issue resolution
• Act as L2/L3 Support. Able to perform System recovery

Requirement:

• Experience as a IT Engineer, System Administrator, Network Administrator or similar role
• Experience with Windows Server, Group Policy, Virtualization, networks (LAN, WAN) and patch management
• Familiar with Terraform is a plus
• Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery
• Resourcefulness and problem-solving aptitude
• Excellent communication skills
• Degree/Diploma in Information Technology, Computer Science or a related discipline; professional certification (e.g. Microsoft Certified Systems Administrator (MCSA) is a plus

ADVANTECH is the world leader in Embedded & Applied Computing, eAutomation and Industrial & Network computing platforms. With a global presence and an extensive network of offices worldwide, we manufacture and integrate advanced industrial computing platforms and provide system expertise to system integrators for their solution needs.

In ADVANTECH, Our culture empowers our people to achieve their true potential and creativity. We believe in sharing success with our people and in listening to the many voices that work together to support our single vision. We are looking for aspiring talents to join our fast-growing and dynamic organization as:

Responsibilities:

This role accountable for effective support on IT related activities below:

• Collaborate with local HR and headquarter HRIS team to update and maintain accurate data within Advantech HCM databases.
• In charge of MIS to support all office equipment setup and maintenance, including security patch updates
• Liaise with HQ IT teams for support on new headcount on board request which include application for new email address, grouping, phone extension.
• Maintenance and troubleshoot for iCTOS system and reports
• Maintenance on Power BI existing dashboard which include importing of data and managing user access
• Ad hoc request relate to software support

Qualifications:

• Bachelor's degree in Information Technology or related field.
• Experience with Data Management and Analysis software, particularly in SQL Server, PowerBI and Denodo.
• Experience developing ASP.NET MVC applications with C# and Javascript.
• To have the relevant Technical skills to support existing and new computing devices like desktops, notebooks, network equipment with knowledge of Windows Operating Systems.
• Ability to work collaboratively in a team environment and communicate effectively with stakeholders at all levels.
• Ability to handle sensitive information with discretion and maintain confidentiality

We offer 5 days work week & attractive remuneration package for successful candidate

IT Engineer

Responsibilities:

• Provide IT and network support including system installation, configuration, upgrading and troubleshooting.
• Manage computer networks and related computing environments on systems software, applications software, hardware, and configurations.
• Provide daily support to user and operation system platform.
• Documentation of all the IT assets, user information, phone lines, data lines and software licenses and maintenance.
• Protect data, software, and hardware by coordinating, planning and implementing network security measure.
• Troubleshoot, diagnose and resolve hardware, software and network problems.
• Managing of IT assets and assists in decision making on acquiring IT assets.
• Setting up all the IT requirements which includes PC, Copier Machines, required software and the applications pertaining to the respective department.
• Email configuration – creating email IDs for the new staffs, taking backup of the outlook files, adding additional email accounts in accordance to internal procedure.
• Monitor server infrastructure and application full data and system backup, load balancing web server, VM server and windows SQL cluster fail over services
• Carry out and deliver change request from operation team to enhance system security and data process tracking system.
• Conduct training related to operation system application, shop floor management system and internal IT Management policy.

Requirements:

• Diploma or Degree in Information Technology or equivalent.
• Possessed at least 2 years of experience in IT hardware maintenance service on server, network and storage preventive.
• Experienced in operation systems and good troubleshooting skills.
• Strong server and storage hardware configuration knowledge will be an advantage.
• Be a quick learner in acquiring new system skills and working with new technologies.

Interested applicants please submit your resume to [email protected]

• Study and analyse utilization of the network capacity resources, plan and implement changes to optimise and expand the network.
• Generate monthly reports via digital inventory to monitor network utilization, analyse trends and provide suggestions for improvement.
• Ensure all inventory assets, utilization, circuit routings are updated in the digital inventory in a timely manner.
• Streamlined process for inventory control, to achieve leaner and efficient operations.
• Document network design, configurations topology diagrams for ongoing processes, references and training purposes.
• Collaborate with various internal stakeholders such as AM, CS, PM for capacity request and new sales order.
• To work with external parties including bilaterial partners and vendors.
• Perform Ad-hoc restoration during outage, plan restoration using existing available capacity within specific SLA.
• Manage different projects, monitor timeline and resources to ensure project delivery within specific timelines.
• To remain on standby via call during assigned week to support Operations and respond to urgent request and outages for circuit restoration.
• Go on site for assigned activities to work with vendors for system planning and implementation and migration activities.
• Perform all other duties and responsibilities as assigned by supervisor.

Skills for Success:

• Nitec / Diploma in Engineering/Telecommunications or in relevant field.
• Goal-oriented with good analytical skills to solve problem. Candidate must be committed and driven to deliver projects assigned on time.
• Able to work independently with minimum supervision.
• Experience in telecom environment with focus on transport network, optical transmission and ethernet technologies.
• Good understanding of transport network architectures including OTN and Ethernet, DWDM.
• Good technical skill set with knowledge of L2 and L3 networking and strong understanding of TCP/IP, IP addressing, and routing protocols.
• Experience with networking hardware from major vendors.

About the Opportunity

The IT Engineer provides support to employees experiencing technical problems and performs troubleshooting, problem diagnosis, resolution, and escalations. In-depth knowledge and hands-on experience with system and server administration and virtualization experiences are required. Area of expertise for this position includes Microsoft technologies, VMware virtualization, Citrix VDI, Linux and storage. Prior experience supporting L1 and L2 requests in IT would be helpful for this position.

Job Responsibilities:

• Primary responsibilities will include overseeing and executing system-based projects, writing scripts to automate manual processes, and creating system documentation & diagrams. Provide system administration and configuration of specialized mission applications and software.
• Strategic Infrastructure Management: Global Administration, maintenance, and support of the Server environment and VDI infrastructure, ensuring optimal performance and scalability to meet the evolving needs of the organization as the need arise.
• Incident Resolution and Technical Escalations: Act as a point of escalation for complex technical issues, leveraging your advanced troubleshooting skills to swiftly diagnose and resolve incidents, minimizing impact on business operations.
• Advanced Problem Analysis and Resolution: Conduct in-depth analysis of system problems, particularly those related to hardware, software applications, and operating system servers, employing sophisticated diagnostic techniques to implement effective solutions.
• Comprehensive Documentation and Knowledge Management: Develop and maintain comprehensive documentation, including automation scripts and procedures, to streamline troubleshooting processes, enhance team collaboration, and ensure continuity of operations.
• Root Cause Analysis and Problem Management: Lead root cause analysis efforts for critical problems and major incidents, identifying underlying issues and implementing preventive measures to mitigate future occurrences, thereby safeguarding business continuity.
• Proactive Performance Monitoring and Security Compliance: Utilize advanced monitoring tools and command-line interface utilities to continuously assess server performance, identify potential vulnerabilities, and ensure adherence to stringent security standards.
• Change Management and Risk Mitigation: Spearhead the planning, coordinating, and executing system software upgrades, patches, and firmware updates, meticulously evaluating risks and impacts to minimize disruptions and maintain system integrity.
• Effective Communication and Stakeholder Engagement: Interface with IT management, end-users, and departmental teams to communicate feedback, share insights, and champion initiatives aimed at enhancing operational excellence and delivering exceptional service quality.
• Follows SOP: Support procedures and provides troubleshooting guideline and cause analysis for technical issues

Job Requirements

• BS degree or equivalent experience.
• 8 + years of advanced experience as a IT Administrator or Engineer with hands on experience in servers, virtualization and storage.
• Active Directory (AD) & Domain Controller Administration including DNS and GPO management in a multi-site environment.
• Building and administering Windows\Linux servers and accompanying infrastructure, maintaining capacity and performance in enterprise environment.
• Candidates must possess experience with both Windows and Linux mixed environments.
• Experience with Infrastructure – virtual environment, VDi, Citrix Netscalar, Backup& Restore, disaster recovery and business continuity
• Hardware: Dell MX7000 Chassis and MX700 series blade configuration, PowerEdge rack servers
• Storage: NFS and ISCSI storage concepts. Cronjobs and rSync functionality
• Networking: TCP/IP, VLAN, DNS, Load Balancing and security concepts
• Virtualization: VMware 7 and above and Citrix Storefront
• Transferable Skills: Communication, ability to work with a diversity of people, ability to plan and organize, time management, analytical problem solving, Project Management, & customer service skills.
• Strong communication and collaboration skills
• Ability to work independently and as part of a team.
• Willingness to learn and adapt to new technologies and processes.
• Ability to multi-task in a fast-paced IT environment with fluctuating priorities and deadlines.
• Ability to interface and work with varied positions and levels of technical knowledge both within the department and with other departments in the company.

IT Engineer

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for an IT Engineer to provide hardware and software support for end users.

Responsibilities:

- Provide hardware and software support for end users and basic servers and networks support.

- Remote access, wi-fi access and video conferencing support.

- Update antivirus, provide remote computing support, network printers etc.

Requirements:

- IT qualification and/or relevant work experience

- Knowledge of Desktop operating systems and infrastructure

Additional Information:

- Location: Marina Bay Financial Center

- Working hours: Monday to Friday, 9 am to 6 pm.

- Annual salary package between SGD 48 to 51k, with 14 days of Annual Leave and above market medical coverage / insurance.

- 12-month contract with 2 months' notice period.

We are looking for an Asst Engineer / Engineer to be part of one or more teams in supporting and maintaining systems, keep them up and running smoothly 24/7. The Asst Engineer / Engineer should have broad technical skills and a working background in the System-Level Maintenance in the following disciplines, Information Technology, basic networking skills, computer/servers/storages, embedded systems and/or UPS.

Responsibilities:

• Involve in one or more teams in supporting in supporting and maintaining systems, keep them up and running smoothly
• Report to the Team Lead/Service Delivery Manager and in fulfilling SLA and KPI in accordance to maintenance contractual agreement.
• Candidate with strong knowledge or skillset will be considered as Team Lead.
• Assist Team Lead/Service Delivery Manager to deliver contract obligation within budget.
• Able to operate and thrive in a dynamic work environment where you are required to liaise with both internal and external stakeholders.
• Liaison with procurement and equipment vendors.
• To perform routine Preventive Maintenance in accordance with the maintenance instructions / procedures.
• To carry out Corrective Maintenance in accordance with the maintenance instructions / procedures, involving fault troubleshooting, diagnosis & replacement of software/equipment/module/component at sites and/or workshop.
• Provide engineering services such as engineering reports, supply support, configuration control and management and obsolescence management.
• Provide solutions to technical problem associate with IT systems.
• Ability to install/configure/backup & recovery/manage/troubleshoot servers (MS Server, VMWare and Linux), clients, storages, SharePoint and network related issues with relevant IT security standards.
• Arrange and attend monthly meetings with customers.
• Perform 24/7 off-site standby for fault activation after office hours.
• Required to travel to sites for work

Requirements

• Diploma in Computer Engineering/Computer Science, IT, Networking and/or equivalent
• Minimum of 2-3-year experience in a similar engineering-related capacity.
• Knowledge in managing and maintaining IT and networking equipment.
• System knowledge and technical skill with experience on the following :
• System: Microsoft Windows 7/8/10, Windows Server 2003-2019, SharePoint, Microsoft Exchange 2007/2010, MS_SQL, Office, Active Directory, DNS, DHCP, File Services, FTP.
• System: Red-Hat, Linux
• Virtualization software: VMware
• Networking Equipment: Firewall, Routers, Switches
• NAS Storage: SAN Storage, NetApp Storage
• Good diagnostic and fault solving skills
• Positive work ethics and team player.
• Takes ownership of responsibilities
• Thrive in multi-disciplinary and cross-functional environments
• Able to work effectively in an indoor/outdoor environments
• Knowledge on “know how” to perform clients and servers hardening, OS & software patching will be an added advantage.
• Knowledge in Networking, Microsoft System Administration, SharePoint, Red-Hat, Linux, VMware and Storage functions will be an added advantage.
• Preferably with experience in System-Level Maintenance in the following disciplines is highly preferred (Networking, computer/servers and Storage function). Other Engineering-related experience may be considered.
• Evident in written, verbal and interpersonal skills
• Proficient in MS Office (Words, Power-point & Excel)
• Standby / Recall duties required

• To provide onsite technical and troubleshooting services covering below support activities within the required SLA time frame.
• Hardware support: Technical diagnosis and coordination with OEM vendors for repair of defective hardware for a variety of devices including desktops/laptops/workstations, mobile devices, tablets, meeting room equipment, printers etc.
• Software support: diagnosis and resolution of software functionality for both the operating system and standard desktop applications
• IMACD: physical installations, moves, adds, changes, and de-installs for a wide variety of supported hardware devices including desktops/laptops/workstations, mobile devices, tablets, meeting room equipment, printers and etc. and supported software
• Enhanced support for VIP users
• Coordinate with infrastructure teams to resolve issues with network, servers or other infrastructure devices or services that impact the normal work of end users
• Support hardware and software changes (e.g. hardware device change/refresh, system upgrade/migration, patch update, etc.) for end users
• Asset management support for end user devices by following defined processes
• Provide smart hand support for all kinds of hardware such as printers, servers, network devices, backup devices, meeting room equipment, scientific devices etc.
• Onsite support for events such as trade shows or special meetings
• Regular checks for IT Room devices and Meeting Room equipment when required
• Deployment services for large-scale efforts include asset auditing and discovery, project support, image integration, on-site installation, user self-installation, migration, and asset recovery governed with full project status and reporting

Job Requirements

• Diploma in Information Technology, Computer Engineering, Electronics or related field
• 1 to 2 years of desktop support experience
• 5 days work at Raffles Quay
• Salary up to $3500

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

• Implement, Maintain and administer network, OS, Storage and backup
• Collaborate system development tasks to include design, implementation, integration and testing
• Provide on call, 24x7 supports for systems on a rotating basis. Implement corrective procedures to resolve production problems and minimize unplanned system outages.
• Create and maintain programmatic and technical documentation to ensure efficient planning and execution
• Coordinate with external parties and customers for problem resolution

Requirements

Education / Experience:

• Degree in Computer Science, Computer Engineering, Information Technology
• Min 1 -3 years of relevant experience

Skill Sets:

• Knowledge of IT Infrastructure such as OS, network, storage and backup
• Passionate in new Technology and keen to pick up new skillsets
• Good team player and ability to work independently
• Able to manage Stakeholders
• ​Candidates with one or more of the following skillsets will have an advantage:

OS Skill in:

• Window servers( AD, DNS, Clustering)
• Linux (Redhat, Centos)
• Cluster
• Satellite
• Scripting
• Virtualization (VMware/HyperV/OVM/KVM)

Scripting Skill in:

• Linux Bash
• Linux Python
• Red Hat Ansible
• Windows Powershell

• Implement, maintain and administer network, OS, storage and backup
• Collaborate system development tasks to include design, implementation, integration and testing
• Provide on call, 24x7 supports for systems on a rotating basis. Implement corrective procedures to resolve production problems and minimize unplanned system outages.
• Create and maintain programmatic and technical documentation to ensure efficient planning and execution
• Coordinate with external parties and customers for problem resolutions

Requirements

Education / Experience:

• Diploma / Degree In Computer Science, Computer Engineering , Information Technology or related field
• 3 - 5 years working experience

Skill sets:

• Knowledge of IT Infrastructure such as OS & network
• Passionate in new technology and keen to pick up new skillsets
• Good team player and ability to work independently
• Able to manage stakeholders
• Candidates with one or more of the following skillsets will have an advantage:
• Skill in Networking or CCNA
• VMware NSX
• Virtualization (VMware, VSphere

We are currently seeking a highly motivated and dynamic individual to join our team as a Maritime Technician.

This role offers a unique opportunity to work in a young and innovative environment, combining technical expertise with hands-on experience onboard vessels calling Singapore.

Responsibilities:

- Conduct installation, crew training, and testing of Captain's Eye systems onboard vessels calling Singapore.

- Troubleshoot technical issues and provide timely solutions to ensure optimal functionality of the Captain's Eye systems.

- Handle inventory and HW orders

- Collaborate with the engineering team to continuously improve the performance and reliability of the systems.

- Take initiative to identify areas for improvement and propose innovative solutions.

- Demonstrate self-learning capabilities.

- Think outside the box to address challenges and adapt to changing requirements.

Requirements:

- Excellent problem-solving skills and ability to work well under pressure.

- Strong communication and interpersonal skills to effectively interact with vessel crews and engineering teams.

- Ability to work independently with minimal supervision and as part of a team.

- Familiarity with AWS and Linux operating systems is a bonus.

- Willingness to travel and work onboard vessels as needed.

Benefits:

- Opportunities for career growth and advancement in a AI start up

- Hybrid work environment, providing flexibility for remote and onsite work.

- Exposure to cutting-edge technology and innovative projects in the maritime industry.

- Dynamic and collaborative team culture, fostering creativity and initiative.

Join our team and be part of revolutionizing vessel navigation and safety with Captain's Eye technology. Apply now to embark on an exciting journey with us!

Responsibilities

• Manage IT infrastructure (including SDWAN and cybersecurity solutions), servers (including VM) and backup solutions (on-premises and cloud)
• Manage various IT assets including user PC, Retail POS and peripherals, printers (including barcode printers), electronic shelf labels, digital signage, mobile phones and tablets etc.
• Manage various SAAS solutions including Microsoft 365
• Problem solving, troubleshooting & user support
• Project management of IT initiatives
• Liaising with various external vendor solution providers
• User training, UAT, user/system documentation and change management.
• Assist in developing and implementing IT policies, protocols, procedures, solutions, and best practices including incident reporting on containment and remediation.
• Be part of project management team on IT initiatives (including system updates and migrations) starting from managing timelines, requirements gathering, specifications, sourcing of solutions, evaluation of solutions, managing implementation process including UAT, user training and system documentation.
• Assist to conduct regular system audits, regular checks on network and data security and testing to detect issues within the IT systems.
• Identify opportunities to improve and update software and systems for higher productivity.

Prerequisites

• Minimum 3 years work experience in IT support, systems administration, or network management, experience in setting up or maintaining basic infrastructure (networking, server setups) is a plus.
• Diploma in Computer Science, Information Technology, Network Engineering, or related field.
• Familiar with configuring and maintaining servers, workstations, and network devices.
• Good analytical, logical and problem-solving skills.
• Team player and able to independently and self-motivated.
• Able to communicate clearly with both technical teams and non-technical staff.

Summary

The Senior IT Engineer is responsible for managing and supporting the IT infrastructure, ensuring the stability, integrity, and efficient operation of the information systems that support core organizational functions. This role involves designing, implementing, and maintaining IT systems, providing technical guidance, and ensuring compliance with industry standards and best practices. This role provides IT support over the phone and in person to non-technical end-users and performs basic device support independently. It involves installing, assessing, troubleshooting, maintaining, repairing, and upgrading computers and equipment of various types. The engineer will fulfill customer requests, resolve technical problems, and respond to customer questions in a timely and professional manner. Building relationships with employees and providing exceptional customer service are key aspects of this role.

Essential Duties and Responsibilities

• Design, implement, and maintain IT infrastructure, including servers, networks, and storage systems, ensuring high availability and performance.
• Provide advanced technical support and troubleshooting for complex IT issues, serving as an escalation point for junior IT staff.
• Develop and enforce IT policies, procedures, and standards to ensure compliance with regulatory requirements and best practices.
• Manage and monitor security solutions, including firewalls, anti-virus, and intrusion detection systems, to protect the organization's IT assets.
• Collaborate with other departments to understand their IT needs and provide solutions that align with business objectives.
• Plan and execute IT projects, including system upgrades, migrations, and new implementations, ensuring minimal disruption to business operations.
• Stay current with emerging technologies and industry trends, recommending and implementing new solutions to improve IT services.
• Provide IT user support using standard screens, scripts, reference guides, and procedures while completing ongoing training to deepen skillset.
• Interview users to collect information about problems and lead them through diagnostic procedures to determine the source of errors. Troubleshoot and resolve technical support questions professionally.
• Image PCs, install software, and peripheral equipment.
• Provide first-level network administration support, including creating user accounts, assisting in file restores, maintaining passwords, increasing user space, and providing rights to some areas.
• Update assigned tickets with the latest status and continuously communicate with necessary parties, including providing follow-up to the user on the status of the problem until resolution.
• Escalate incidents and service requests to next level support if the issue cannot be resolved.
• Work on incident response and resolution targets in an Information Technology Service Management (ITSM) environment with Service Level Agreements (SLAs).

Qualifications:

Education:

• Required: Bachelor’s Degree in Information Technology, Computer Science, or a related field.
• Preferred: Master’s Degree in Information Technology, Computer Science, or a related field.

Experience:

• Required: 7+ years of experience in IT infrastructure management and support.
• Preferred: 10+ years of experience in IT infrastructure management and support, with a focus on enterprise environments.

Knowledge, Skills, and Abilities:

• Required:
  • In-depth knowledge of IT infrastructure components, including servers, networks, storage, and virtualization technologies.
  • Strong understanding of IT security principles and practices.
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
  • Ability to manage multiple projects and priorities in a fast-paced environment.
  • Knowledge of standard business desktop software and hardware.
  • Ability to troubleshoot and resolve technical support questions of customers in a professional manner.
  • Experience with PC or network administration.
  • Ability to effectively prioritize tasks and perform well under pressure.
• Preferred:
  • Experience with cloud computing platforms, such as AWS or Azure.
  • Relevant certifications, such as CISSP, CCNP, or MCSE.
  • Experience with troubleshooting in a Windows environment.
  • Self-motivated and well-organized; possesses both the initiative to work individually and contributes appropriately to working as part of a team.
• Work Environment:
• The Senior IT Engineer will work in an office environment but may be required to travel to other company locations as needed.
• May be required to work outside of regular business hours to perform maintenance or respond to emergencies.

Others

· Work Location: 28 Woodlands Loop, #01-00, Singapore 738308

· Full time, 5 days work-week, Hybrid environment, Monday to Friday, 8.30 am to 5.30 pm

· 13th month, variable bonus and medical benefit

Interested applicants, please submit your updated resume in MS format by using the APPLY NOW button.

Please include the following information in your resume:

· Reason for Leaving

· Current and expected salary

· Date of availability/Notice period

Only shortlisted candidates will be notified.

IT Engineer

Responsibilities:

• Provide IT and network support including system installation, configuration, upgrading and troubleshooting.
• Manage computer networks and related computing environments on systems software, applications software, hardware, and configurations.
• Provide daily support to user and operation system platform.
• Documentation of all the IT assets, user information, phone lines, data lines and software licenses and maintenance.
• Protect data, software, and hardware by coordinating, planning and implementing network security measure.
• Troubleshoot, diagnose and resolve hardware, software and network problems.
• Managing of IT assets and assists in decision making on acquiring IT assets.
• Setting up all the IT requirements which includes PC, Copier Machines, required software and the applications pertaining to the respective department.
• Email configuration – creating email IDs for the new staffs, taking backup of the outlook files, adding additional email accounts in accordance to internal procedure.
• Monitor server infrastructure and application full data and system backup, load balancing web server, VM server and windows SQL cluster fail over services
• Carry out and deliver change request from operation team to enhance system security and data process tracking system.
• Conduct training related to operation system application, shop floor management system and internal IT Management policy.

Job Description:

• Manages and monitors all installed systems and infrastructure for the organization to be in line with company guidelines or SOP (standard operating procedure).
• Assists in the coordination of various teams testing and evaluating for the development of design and its implementation of the best output.
• Installs, configures, and tests operating systems, application software, and system management tools.
• Ensures the highest level of systems and infrastructure availability.
• Evaluates the existing systems and provides the technical direction.
• Plans and implements system automation as required for better efficiency.
• Deals with work process, optimization methods, and risk management tools in the given projects for the successful accomplishments according to the requirements of the stakeholders.

Experience:

• Computer science degree
• Scripting and programming proficiency
• OS and Network experience
• Certification may be helpful

MORE INFORMATION:

• Company: Well-reputable Government-Linked IT Organization; located in Central North-East Area
• Working Hours: Monday – Friday (8.30 AM – 6 PM)
• Benefits (on top of basic monthly salary): Phone Allowances (up to S$ 30/month)

+ Variable Performance Bonus, Annual

+ Other Attractive Employee Benefits (i.e.: 14 Days of Annual Leaves, Medical & Insurance Benefits, etc.)

RESPONSIBILITIES:

• Providing system support, managing/ maintaining of IT System [Network, Desktop & Server Infrastructure (including set-up, maintenance of servers, storage equipment, and conducting backup & data recovery activities)].
• Providing support for server administration, database support (for MSSQL DB), and systems (virtual/ physical servers)
• Performing Patch Management and hardening
• Other ad-hoc duties as assigned

REQUIREMENTS:

• Have relevant experience (1 – 2 years, minimally) with IT System Engineering (with Active Directory, DHCP, DNS, VMware, Storage, Windows 2008/2012/2016 Servers, etc.)
• Required to provide stand-by support on rotating basis among team members

To Apply, please kindly email your updated resume to [email protected]

We regret that only shortlisted candidates will be notified.

However, rest assured that all applications will be updated to our internal resume database for future opportunities.

APBA TG Human Resource Pte Ltd (14C7275) || Yadanar Su Mon (R1549384)

• Exposure to latest technologies
• On the job training

About the company
Our Client is an established company within their industry. They have a well-established presence of more than 10 years. With rapid expansion plan, they are now looking for an IT Engineer / IT Specialist (System & Networks) to join their team.

About the job
Reporting to the IT Manager, your role involves:

• Providing technical support (Computer, printer, mobile device and etc) to users
• Handling networks (Routers, switches, VoIP)
• Supporting and maintaining the Windows Servers and Office 365
• Managing Active Directory (Print Servers, Backup and etc)
• Handling disaster recovery planning
• Managing external vendors, ensuring SLA is being adhered to

Skills and experience required
As a successful applicant, you will have at least 2 years of experience in IT Support. Exposure to IT networks or system will be of added advantage.

Candidates with proven track record in Office 365 / O365 will be of added advantage.

Whats on offer
This is an excellent opportunity to join an established end user environment with on the job training

To apply online please use the 'apply' function, alternatively you can reach me at https://www.linkedin.com/in/hoonteck-nologyrecruitment. (EA: 94C3609/ R1219669)

Job Summary:

We are seeking a talented IT Engineer - MES who will be responsible for the integration of Computer Integrated Manufacturing (CIM) systems and Manufacturing Execution Systems (MES) focusing on improving efficiency and productivity to enhance manufacturing processes.

Mandatory Skill-set:

• Degree in Computer Science, Computer Engineering;
• At least 2 years of experience in supporting Manufacturing Execution System (MES) applications (e.g., Siemens Opcenter, Rockwell FactoryTalk);
• Proficiency in programming languages such as SQL, Python, or C#;
• Working knowledge in Unix scripting;
• Good understanding in application server, client application and database (i.e. Oracle);
• Independent and proactive yet a strong team player;
• Excellent spoken and written communication skills.

Desired Skill-set:

• Experience in Tibco (TIB / RV) in high technology manufacturing environment.

Responsibilities:

• Provide L2 and L3 support for production systems, focusing on monitoring, maintaining, and continuously improving the Manufacturing Execution System (MES);
• Ensure the proper operation of production lines concerning products, routes, operations, equipment, recipes, and lot movements;
• Analyze user requirements to perform MES modeling and configuration for changes in material flow;
• Participate in User Acceptance Testing (UAT) and System Integration Testing (SIT) to validate system performance and functionality;
• Offer both user and system support during pre-implementation and post-implementation phases to ensure a smooth transition and operation;
• Ensure that development tasks are completed on time, adhering to corporate policies and guidelines, with proper documentation;

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

Working Location: Tuas / Jurong / Changi
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm
Salary Range: $2,600 - $2,800

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

PC Deployment and Configuration

• Install, configure, and deploy personal computers and related peripherals, including desktops, laptops, monitors, and printers.
• Ensure that all PCs are set up according to company standards, including operating systems, software applications, and security protocols.
• Perform hardware and software upgrades as needed.

Troubleshooting and Technical Support:

• Provide technical support to end-users for PC-related issues, including hardware and software problems.
• Escalate complex problems to the appropriate IT teams when necessary.

Maintenance and Upkeep:

• Conduct routine maintenance on PCs to ensure optimal performance and security.
• Perform system updates, patches, and antivirus scans.
• Manage inventory of PC hardware and software licenses.

Documentation:

• Maintain accurate records of PC configurations, repairs, and maintenance activities.
• Updates of support tickets and resolutions details on job completion.

Job Requirements:

• Diploma / Nitec in IT, Computer Engineering, Electrical, Electronic or relevant
• Welcome entry level (Training provided)
• 5 days work (Monday to Friday)
• Islandwide work locations (Mostly in the East / Central areas)
• Salary $2300 - $2800

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

Responsibilities:

• The 1st Level Remote Support is required to provide 1st level troubleshooting to users queries/incidents received (regardless of source; in a professional and timely manner)
• Provide First Call Resolution (FCR) technical support via phone and email.
• Ensure calls are answered and emails are responded in a timely manner.
• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.
• Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
• Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
• Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
• Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Requirements:

• Min Higher Nitec in any discipline
• Min1 year End user support experience, Desktop or Technical Service Desk.
• Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices support.

Job Description:

• Configure physical network devices during capacity buildouts
• Set up automated monitoring of physical network devices
• Set up automated alerting based on monitoring for physical network devices
• Write automation scripts to safely update the configuration of physical network devices
• Cut tickets to Data Centre operations for a variety of tasks: check cable, replace a line card, replace a faulty device, decommission a device, etc
• Update the firmware (operating system) of physical network devices
• Maintain the logical access security for physical network devices
• Responds to live site incidents involving physical network devices
• Provide evidence to auditors on the logical security of physical network devices

Requirements:

• Diploma in Computer Science/Engineering or equivalent
• Preferably 3 years or more relevant IT Implementation and maintenance support experience
• Preferably 3 years or more of Networking Engineering experience working with Layer 2 protocols, Layer 3 networking with IP, as well as routing protocols such as OSPF/IS-IS, BGP, and MPLS
• Experience troubleshooting across a variety of networking platforms including, but not limited to, Cisco, Dell, Palo Alto, Fortigate and Arista
• Strong scripting skills (Python, PowerShell and C# are preferred, but not a strict requirement) for automating day-to-day tasks are a strong plus

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.

• Provide technical support for incoming queries and issues related to desktop support, mobile device management, video conferencing.
• Install and configure new IT equipment, perform PC Refresh, deploy new hire installs of equipment, PC moves, retirement and pickup of devices set for retirement.
• Wipe drives with proper chain of custody and inventory management.
• Resolve incidents and upgrade different types of software and hardware.
• Installation of new hardware for customers, such as new monitors, docking stations, or keyboards devices.
• Accurately record, update and document requests using the IT service desk system.
• Resolving service delivery and client issues in a timely professional manner.
• Determine the best solution based on the issue and details provided by customers.
• Identifying and escalating business and technical challenges as appropriate

Job Requirements:

• Diploma / Nitec in IT, Computer Engineering, Electrical, Electronic or relevant
• 1 to 2 years of relevant experience
• Mandarin speaking - to work with chinese associates
• 5 days work (Monday to Friday / 9am to 6pm)
• Work location at Harbourfront, Keppel Bay Tower
• Salary $2600 - $3000
• Start work immediately or within short notice

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.