Job requirements:
1. Technical Skills
- Knowledge of operating systems (Windows, Linux, macOS)
- Experience with networking (DNS, DHCP, VPNs, routing, firewalls)
- Proficiency in server management (file servers, database servers)
- Expertise in virtualization and cloud technologies (VMware, Microsoft Azure)
- Backup and disaster recovery strategies
- System monitoring and performance tuning
2. Security and Compliance
- Security best practices (firewalls, antivirus, encryption, access control)
- Understanding of data protection regulations (GDPR, etc.)
- Experience with patch management and vulnerability assessment
3. Troubleshooting and Support
- Incident response and problem-solving skills
- Helpdesk or user support experience
- Ability to diagnose and resolve hardware/software issues
4. Automation and Scripting
- Scripting skills for system management tasks (PowerShell, Bash)
- Familiarity with automation tools (Power Automate, P)
5. Documentation and Reporting
- Ability to create and maintain system documentation
- Report generation for performance, security, and usage metrics
6. Collaboration and Communication
- Experience working with cross-functional teams
- Ability to work closely with IT team members from other locations
- Experience with team management
- Ability to work closely with IT team members from other locations
- Effective communication with non-technical stakeholders
7. Project Management and Planning
- Ability to handle infrastructure upgrades and migrations
- Experience with planning and executing IT projects
8. Certifications
- Relevant certifications (Microsoft, Cisco, AWS, etc.)
9. Experience in IT Infrastructure Management
- Familiarity with managing and maintaining a site’s IT infrastructure
- Knowledge of industry-standard tools for monitoring and managing systems
10. Adaptability and Learning
- Willingness to stay current with evolving technologies
- Flexibility in adapting to new systems or processes
Qualification requirements:
1. Bachelor's Degree (preferred, but not mandatory):
- Computer Science
- Information Technology (IT)
- Information Systems
- Network Engineering
- Cybersecurity (optional but beneficial)
2. Alternative Qualifications:
- Diploma in a related field (e.g., IT support, network administration)
- Technical Certifications (in lieu of formal degrees, or as an addition):
- Microsoft Certified: Windows Server, Azure, etc.
- Cisco Certified Network Associate (CCNA)
3. Relevant Work Experience (practical hands-on experience):
- Minimum of 5 years of experience in IT support, system administration, or a related field