Duration: 1-year contract (Highly Renewable)
Location: Multiple locations available
Working Hours: 9 am - 6 pm (Mon - Fri)
Job Description:
- Provide L2 Desktop support, Desktop Team Lead
- Supporting and communicating with end users regarding their IT issues
- Perform troubleshooting for client platform related problems.
- Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
- Involved in heavy lifting
- Perform service request related to client platforms.
- Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
Requirement:
- Nitec/ Higher Nitec/ Poly diploma in IT related studies
- Minimum 1 year of end-user Desktop support experience
- Ability to resolve common end users’ issues (e.g. Outlook, VPN, Network, Printer)
- Good to have: CompTIA A+ certificate.
Interested candidates, please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.
We regret to inform you that only shortlisted candidates will be notified.
This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance, and skills upgrading services, and partnering with employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nationwide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.
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PERSOLKELLY Singapore Pte Ltd
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