Total 475 network engineer job vacancies in Engineering category in d02 anson tanjong pagar

Involve in one or more teams in supporting and maintaining systems, keep them up and running smoothly

• Report to the Team Lead/Service Delivery Manager and in fulfilling SLA and KPI in accordance to maintenance contractual agreement.
• Assist Team Lead/Service Delivery Manager to deliver contract obligation within budget.
• Able to operate and thrive in a dynamic work environment where you are required to liaise with both internal and external stakeholders.
• To perform routine Preventive Maintenance in accordance with the maintenance instructions / procedures.
• To carry out Corrective Maintenance in accordance with the maintenance instructions / procedures, involving fault troubleshooting, diagnosis & replacement of equipment/module/component at sites and/or workshop.
• Liaison with procurement and equipment vendors.
• Perform 24/7 off-site standby for fault activation after office hours.
• Arrange and attend monthly meeting with customers.
• Provide engineering services such as engineering reports, supply support, configuration control and management and obsolescence management.
• Provide solutions to technical problem associate with RF communication systems.
• Work location at Ang Mo Kio or Integrated Work Force (IWF) at customer premises if required. Office hours – 8.30am to 6pm. 5 days work week
• Required to travel to sites for work

Requirements:

• Diploma in Electronics/Mechatronics/Computer Engineering or equivalent
• Minimum of 2-3-year experience in a similar engineering-related capacity. Fresh graduates may be also considered.
• Positive work ethics and team player.
• Takes ownership of responsibilities.
• Thrive in multi-disciplinary and cross-functional environments
• Able to work effectively in an indoor and outdoor environment.
• Preferably with some knowledge in Data Analytics (e.g. failure trending/patterns)
• Preferably with experience in System-Level Maintenance in the following disciplines is highly preferred (Radio Communications, basic networking skills, computer/servers, embedded systems and/or UPS). Other Engineering-related experience maybe considered.
• Evident in written, verbal and interpersonal skills
• Proficient in MS Office (Words, Power-point & Excel)
• Preferably with Class 3 Driving License

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

Job Overview:

As a Mechanical Engineer, you will be part of a dynamic, multidisciplinary team that includes software, computer, mechanical, electronics, and communications engineers. Together, you will bring innovative ideas to life, advancing the capabilities of our client’s systems. The goal is to develop smarter, faster, and more adaptable solutions that seamlessly integrate with other systems and meet a wide range of mission requirements.

Location:

Ang Mo Kio

Key Responsibilities:

• Design and develop mechanical components and modules for advanced underwater robotics and sensor systems.
• Conduct design analyses, assess new technologies, and perform trade-off studies for novel systems.
• Participate in all phases of mechanical design, from conceptualization to detailed design, ensuring strong foundational principles.
• Oversee hardware system integration, testing, and assembly at both module and system levels.

Required Qualifications:

• A degree in Mechanical Engineering, Mechatronics, or Robotics.
• Proficiency in 3D CAD modeling and creating technical drawings.
• Strong understanding of engineering fundamentals, including design principles, materials, fabrication processes, and equipment.
• Familiarity with GD&T, thermodynamics, and hydrodynamics is a plus.
• A passion for engineering design and research, particularly in underwater robotics and sensor systems.
• Solid experience in product design and process development, with strong analytical skills for problem-solving during system integration and testing.
• Eagerness to tackle new challenges and learn continuously.
• Ability to work efficiently within tight deadlines.

Infrastructure Engineer

Job Description:

• Operate, manage, and maintain VMWare ESX and HCI technologies

• Knowledge of administering Windows Server 2016, SQL 2016 and Windows Clustering technology

• Red Hat administration

• Plan, coordinate, and execute product installations, product upgrades, patch installations and hot fix installations

• Create, manage, and maintain documentation related to the managed systems and operation

• Perform hardening benchmarks adhering to defined procedure and checklist. Maintain the infrastructure in such a way that it is secure against unauthorized access.

• Deploy and deliver the project deliverables as stated in the project scopes extracted from the proposal/contract.

• Update the Infrastructure team lead on the project progress and status.

• Implement changes through Change Management Process on system components. Ensure change impact is evaluated, contingency plan and test plans are created to support the change request.

• Build, configure, and rollout new releases through Release Management Process on system components that affect operations. Organize training for new releases where necessary.

• Identify, isolate, resolve, escalate and close incident/problem ticket according to ITSM Incident/Problem Management Process.

• Ensure backup and recovery of system components is carried out, so that critical services can continue in the event of a disaster.

• Perform daily system health check

Requirements:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic) or equivalent.

• At least 3 year(s) of working experience in the related field is required for this position would be advantageous.

• Preferably possess certifications such as Microsoft MCITP, VMWare certified professional or equivalent

• Full-Time position(s) available.

Objectives of this position:

The objective of the position is to manage the extract/transform/load processes ensuring the data availability.

Responsibilities:

The holder of the position is mainly responsible for the following areas in coordination with his / her superior:

•Design, create, modify extract/transform/load (ETL) pipelines in Azure Data Fac-tory ensuring efficient data flow from source to destination.

•Ensure data accuracy and data integrity throughout the ETL processes via data validation, cleansing, deduplication, and error handling to ensure reliable and us-able data being ingested.

•Monitor the ETL processes and optimize ETL pipelines for speed and efficiency, addressing bottlenecks, and ensuring the ETL system can handle the volume, ve-locity, and variety of data.

•Participate in data modeling, designing of the data structures and schema in the data warehouse to optimize query performance and align with business needs.

•Work closely with different departments and IT team to under-stand data requirements and deliver the data infrastructure that supports business goals.

•Provide technical support for ETL systems, troubleshooting issues and ensuring the continuous availability and reliability of data flows.

•Ensure proper documentation of data sources, ETL processes and data architecture.

Requirements:

3 to 5 years of data engineering in Snowflake

3 to 5 years in upstream / downstream Retail industry and/or Supply Chain / Manufacturing domain

Sound Understanding of data quality principles and data governance best practices

Proficiency in data analytics languages like Python, Java, Scala, etc.

Knowledge of big data technologies like Hadoop, Spark and distributed computing frameworks to manage large scale data processing.

Proficient in using version control systems like Git for managing code and configurations.

SnowPro Core Certification and SnowPro Advanced Certification will be advantage

Infrastructure Engineer

Job Description:

• Operate, manage, and maintain VMWare ESX and HCI technologies

• Knowledge of administering Windows Server 2016, SQL 2016 and Windows Clustering technology

• Red Hat administration

• Plan, coordinate, and execute product installations, product upgrades, patch installations and hot fix installations

• Create, manage, and maintain documentation related to the managed systems and operation

• Perform hardening benchmarks adhering to defined procedure and checklist. Maintain the infrastructure in such a way that it is secure against unauthorized access.

• Deploy and deliver the project deliverables as stated in the project scopes extracted from the proposal/contract.

• Update the Infrastructure team lead on the project progress and status.

• Implement changes through Change Management Process on system components. Ensure change impact is evaluated, contingency plan and test plans are created to support the change request.

• Build, configure, and rollout new releases through Release Management Process on system components that affect operations. Organize training for new releases where necessary.

• Identify, isolate, resolve, escalate and close incident/problem ticket according to ITSM Incident/Problem Management Process.

• Ensure backup and recovery of system components is carried out, so that critical services can continue in the event of a disaster.

• Perform daily system health check

Requirements:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic) or equivalent.

• At least 3 year(s) of working experience in the related field is required for this position would be advantageous.

• Preferably possess certifications such as Microsoft MCITP, VMWare certified professional or equivalent

• Full-Time position(s) available.

Key Responsibilities:

- Develop and maintain front-end applications using React.

- Build and optimize back-end services with Java and MSSQL.

- Design and implement RESTful APIs and integrate with front-end components.

- Troubleshoot and optimize application performance.

Required Skills:

- 3+ years of experience in React, Java (Spring, Hibernate), and MSSQL.

- Solid knowledge of RESTful APIs, JavaScript, and SQL.

- Experience with front-end build tools (e.g., Webpack, Babel).

- Familiarity with version control (Git) and Agile development practices.

Objectives of this position:

The objective of the position is to manage the extract/transform/load processes ensuring the data availability.

Responsibilities:

The holder of the position is mainly responsible for the following areas in coordination with his / her superior:

•Design, create, modify extract/transform/load (ETL) pipelines in Azure Data Fac-tory ensuring efficient data flow from source to destination.

•Ensure data accuracy and data integrity throughout the ETL processes via data validation, cleansing, deduplication, and error handling to ensure reliable and us-able data being ingested.

•Monitor the ETL processes and optimize ETL pipelines for speed and efficiency, addressing bottlenecks, and ensuring the ETL system can handle the volume, ve-locity, and variety of data.

•Participate in data modeling, designing of the data structures and schema in the data warehouse to optimize query performance and align with business needs.

•Work closely with different departments and IT team to under-stand data requirements and deliver the data infrastructure that supports business goals.

•Provide technical support for ETL systems, troubleshooting issues and ensuring the continuous availability and reliability of data flows.

•Ensure proper documentation of data sources, ETL processes and data architecture.

Requirements:

3 to 5 years of data engineering in Snowflake

3 to 5 years in upstream / downstream Retail industry and/or Supply Chain / Manufacturing domain

Sound Understanding of data quality principles and data governance best practices

Proficiency in data analytics languages like Python, Java, Scala, etc.

Knowledge of big data technologies like Hadoop, Spark and distributed computing frameworks to manage large scale data processing.

Proficient in using version control systems like Git for managing code and configurations.

SnowPro Core Certification and SnowPro Advanced Certification will be advantage

Company’s Profile:

Our client is an international technology and engineering company that specialises in providing smart city solutions through advanced techology. They are well-known for their dedication of quality smart utilities to their esteemed clients. They are looking out for an Electrical Engineer to join their team and contribute to their ongoing success.

Location: Ang Mo Kio/Yio Chu Kang area (project location at East side)

Job Responsibilities:

• Supervising/ monitoring of sub-contractors work and ensuring safety practices are followed.
• Discuss with PM/HOD for site problems and technical difficulties.
• Liaise with affiliated parties for smooth execution of work on site.
• Material tracking to ensure sufficient materials are readily available for installation.
• Carry out inspections of incoming materials and equipment deployed to work site.
• Conduct quality checks of sub-contractor/ vendor works daily.
• Handle site inspection with client/main contractors representatives and updates site installation progress.
• Update drafter on site changes and as-built drawings.
• Arrange and obtain for permit to work before execution of site.
• Ensure all project documentation are properly kept and filed.

Requirements:

• At least 1 - 2 years’ Assistant/Electrical Engineer experience
• Proficient in the understanding of MEP/ construction drawings
• Education qualification in Electrical Engineering or equivalent

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

Create impact in a high-growth fintech startup!

HitPay is a one-stop payment platform for SMEs, on a mission to empower businesses with easy access to digital payments. From no-code e-commerce plugins to affordable credit card readers, we help thousands of merchants bring their business dreams to life.

HitPay is backed by Tiger Global, Global Founders Capital, HOF Capital, and Y Combinator. We're expanding rapidly across the globe and are looking for a talented Android Engineer to join us.

What You’ll Do:

• Develop and maintain high-quality Android applications using Kotlin and Java, ensuring an engaging and responsive user experience
• Collaborate closely with UX/UI designers to translate design concepts into functional and visually appealing interfaces
• Implement dynamic and interactive features using Kotlin and Java, and integrate them seamlessly with backend services
• Work on exciting hardware products, incorporating IoT protocols to create innovative solutions

Job Requirements:

• Bachelor’s degree, preferably in Computer Science or related field
• 4+ years of experience as an Android Engineer
• Mastery of Kotlin and Java
• Advantageous if familiar with iOS Swift
• Experience with hardware and IoT protocols is a plus
• Excellent written and verbal communication skills

Tools We Use:

• GitHub
• Linear
• Slack
• Figma
• MacOS

As a Utility Engineer, you are required to perform mechanical, electrical, and civil engineering work in the design, construction, operation and maintenance of water systems, electrical systems in power plants, gas pipelines, and other systems in a utility plant.

Responsibilities

· Identify and work with equipment vendors, detailed designers and operations team to actualize designs (go from blank page concept to basis of design, to system specification).

· Managing, maintaining, and monitoring utility systems, including electricity, water and gas. Conducting regular inspections of the systems to ensure functionality and efficiency. Performing maintenance and repair works to maintain system operations.

· Pipeline design including trenchless rehabilitation and trenchless installation design.

· Discuss technical and commercial subjects with customers based on strong communication and presentation skills (both verbal and written).

· Study and develop highly complex business/engineering/system solutions of electrical system and conduct independent studies and research encompassing advanced analytical techniques.

· Supports plant, corporate and contract resources to ensure that compliance projects get developed and submitted in a timely manner.

· Creative problem solver and a team player.

· Strong problem-solving skills for understanding root cause of technical issues.

· Assist engineers in performing engineering research, development and design of new and/or expanded communications networks.

· Provide technical and communication engineering support to other engineers.

· Provide support as needed to the Emergency Operations Center during any declared disaster or emergency.

· Demonstrate a commitment to employee health and safety, particularly through a commitment to zero injuries, awareness of hazards, and a strong understanding of legislative requirements in all aspects of the operation.

Qualifications

· A Bachelor’s Degree from an accredited institution in Engineering, Construction Management, Mechanical Engineering

· A minimum of five years of experience with a Utility Team, preferable with a utility company.

· Project experience in of the following areas - generation resource planning, generation project development and site selection, electric rate studies, asset due diligence, market operations and settlements.

· Experience in other enterprise systems such as work management, network analysis, SCADA, customer information, and document management.

· Experience to include public/private utility coordination, right of way, easement and other land rights research, development of potholing plans and all related engineering activities for successful competition of infrastructure replacement/and installation of new infrastructure projects.

Infrastructure Engineer

Job Description:

• Operate, manage, and maintain VMWare ESX and HCI technologies

• Knowledge of administering Windows Server 2016, SQL 2016 and Windows Clustering technology

• Red Hat administration

• Plan, coordinate, and execute product installations, product upgrades, patch installations and hot fix installations

• Create, manage, and maintain documentation related to the managed systems and operation

• Perform hardening benchmarks adhering to defined procedure and checklist. Maintain the infrastructure in such a way that it is secure against unauthorized access.

• Deploy and deliver the project deliverables as stated in the project scopes extracted from the proposal/contract.

• Update the Infrastructure team lead on the project progress and status.

• Implement changes through Change Management Process on system components. Ensure change impact is evaluated, contingency plan and test plans are created to support the change request.

• Build, configure, and rollout new releases through Release Management Process on system components that affect operations. Organize training for new releases where necessary.

• Identify, isolate, resolve, escalate and close incident/problem ticket according to ITSM Incident/Problem Management Process.

• Ensure backup and recovery of system components is carried out, so that critical services can continue in the event of a disaster.

• Perform daily system health check

Requirements:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic) or equivalent.

• At least 3 year(s) of working experience in the related field is required for this position would be advantageous.

• Preferably possess certifications such as Microsoft MCITP, VMWare certified professional or equivalent

• Full-Time position(s) available.

Involve in one or more teams in supporting and maintaining systems, keep them up and running smoothly

• Report to the Team Lead/Service Delivery Manager and in fulfilling SLA and KPI in accordance to maintenance contractual agreement.
• Assist Team Lead/Service Delivery Manager to deliver contract obligation within budget.
• Able to operate and thrive in a dynamic work environment where you are required to liaise with both internal and external stakeholders.
• To perform routine Preventive Maintenance in accordance with the maintenance instructions / procedures.
• To carry out Corrective Maintenance in accordance with the maintenance instructions / procedures, involving fault troubleshooting, diagnosis & replacement of equipment/module/component at sites and/or workshop.
• Liaison with procurement and equipment vendors.
• Perform 24/7 off-site standby for fault activation after office hours.
• Arrange and attend monthly meeting with customers.
• Provide engineering services such as engineering reports, supply support, configuration control and management and obsolescence management.
• Provide solutions to technical problem associate with RF communication systems.
• Work location at Ang Mo Kio or Integrated Work Force (IWF) at customer premises if required. Office hours – 8.30am to 6pm. 5 days work week
• Required to travel to sites for work

Requirements:

• Diploma in Electronics/Mechatronics/Computer Engineering or equivalent
• Minimum of 2-3-year experience in a similar engineering-related capacity. Fresh graduates may be also considered.
• Positive work ethics and team player.
• Takes ownership of responsibilities.
• Thrive in multi-disciplinary and cross-functional environments
• Able to work effectively in an indoor and outdoor environment.
• Preferably with some knowledge in Data Analytics (e.g. failure trending/patterns)
• Preferably with experience in System-Level Maintenance in the following disciplines is highly preferred (Radio Communications, basic networking skills, computer/servers, embedded systems and/or UPS). Other Engineering-related experience maybe considered.
• Evident in written, verbal and interpersonal skills
• Proficient in MS Office (Words, Power-point & Excel)
• Preferably with Class 3 Driving License

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

Job Summary:

We are looking for an experienced Senior UI/UX Engineer to lead the design and development of user-centric interfaces and experiences for web and mobile applications. You will collaborate with product managers, developers, and stakeholders to create intuitive, visually appealing, and functional designs that enhance user satisfaction and engagement.

Responsibilities:

• Lead the design of seamless and engaging user interfaces (UI) and experiences (UX) for web and mobile applications.
• Conduct user research, usability testing, and analysis to understand user needs and pain points.
• Develop wireframes, prototypes, and interactive mockups to communicate design concepts effectively.
• Collaborate with cross-functional teams to ensure designs are technically feasible and aligned with product goals.
• Translate UI/UX designs into high-quality, responsive code using HTML, CSS, and JavaScript.
• Ensure the consistency of design patterns, typography, and visual elements across products.
• Stay up-to-date with industry trends, tools, and best practices in UI/UX design.
• Mentor junior UI/UX engineers and provide leadership in design decisions.
• Participate in design reviews and provide constructive feedback to improve overall design quality.

Requirements:

• A graduate in Design, Computer Science, or a related field (or equivalent experience).
• 5+ years of experience in UI/UX design.
• Expertise in design tools such as Figma, Sketch, Adobe XD, or similar.
• Strong proficiency in HTML, CSS, JavaScript, and front-end frameworks.
• Solid understanding of responsive design principles and cross-platform development.
• Experience with user research, wireframing, prototyping, and usability testing.
• Strong attention to detail, creativity, and a user-centered design approach.
• Excellent communication and collaboration skills.

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.

Job Duties:

• Provide thought leadership to business and technology stakeholders on value propositions, best practices and cloud computing strategies.
• Effectively communicate the technical strategy, processes and needs across the organisation.
• Work closely with the Product Owners and Product Managers to understand, stay in-sync and deliver to production to the organisation’s product vision.
• Define overall backend software architecture for our yet to be announced next generation integrated best-of-suite enterprise solutions.
• Work with cross-functional teams to oversee the design, development, and management of high efficiency, secure, scalable, cost optimised, robust and resilient cloud-based enterprise infrastructure solutions from design, development, test, staging and production environments across multiple microservice systems and all phases of the Software Development Life Cycle (SDLC).
• Envision and implement an automated CI/CD pipeline and/or DevOps and change management processes.
• Participate in the project discussion of technical implementation, unit test implementation, codes review, and backend architecture design, implementation and optimization.
• Ensure all software products under supervision are adhering to the highest engineering standards which includes code maintainability, quality, monitoring, operational excellence, and documentation.
• Conduct code reviews and ensure merged code adheres to best practices and standards.
• Act as a supervisor, mentor and role model to the entire Backend Engineering division both local and overseas and support them in their trainings and career growth.
• Stay up-to-date with new technology trends, languages and techniques.
• Source, seek, hire and fill skills and experience gaps among the Backend Engineering team members.

Job Requirements:

• Min 5 years of relevant Backend Enginner using JAVA in IT / Tech industry.
• Proven track record in developing and deploying, maintainable, extensible, secure, high-performance, and high-availability web-based enterprise grade microservices applications using mainstream programming languages (preferably Java) on established cloud platforms.
• Excellent documentation skills in drafting clear and concise requirements and specifications along with in-depth knowledge of product strategy.
• Experience practitioner in agile frameworks such as scrum, lean or extreme programming.
• Strong time management skills, ability to meet tight deadlines and successfully juggle multiple projects simultaneously.
• Strong troubleshooting, debugging, problem-solving, and proficiency in root cause analysis on a large and distributed codebase.
• Strong analytical and reasoning skills with an ability to anticipate outcomes of a solution.
• Strong knowledge in software engineering, technology trends, technology constraints and software development lifecycle.
• Maintain confidentiality of information processed or prepared.
• Strong communication and collaboration skills.
• Strong sense of responsibility, initiative, and commitment.
• Self-driven and perform duties and responsibilities independently with minimum supervision.
• With ‘Can’ attitude whenever you face difficulty.
• Willing to roll-up one’s sleeves and provide hands-on help to the team.
• Ability to lead, convince and inspire team members in a fast-paced environment.
• Willingness to travel to meet and work with offshore team members.
• Fluency in written and spoken English and Mandarin is highly desirable to liaise with Chinese speaking clients and counterparts to understand their technical requirements.

Job Description & Requirements

Responsibilities:

• Provide IT support for end client IT infrastructure and user desktop applications.
• Troubleshoot, monitor & report on critical problems.
• Maintain and troubleshoot internal IT infrastructure including PC procurement and setup
• Utilize technical and communication skills to resolve onsite trouble tickets and end user support issues in an efficient manner and with a focus on customer service.
• Support and participate other ad-hoc Company’s initiatives, assignments and projects.

Qualifications

• Diploma/Degree in Computer Science/Information Technology preferred
• At least 5 years of experience in IT helpdesk/ticketing system or technical support role, supporting MNC preferred. Some experience in networking setup and support is a definite advantage
• Pro-active, customer focused, and comfortable dealing with end users directly
• Good communication and inter-personal skills, able to describe issues clearly to end users and client management, and report on results effectively
• Comfortable working in a team or individually
• Proficiency in English
• Immediate availability will be an advantage

Computer Skills

• Microsoft certification
• Office 365 environment
• VC support experience on Cisco WebEx / Zooms Polycom etc
• Working knowledge of Microsoft service (AD, DNS, DHCP, WSUS, GPO)
• Networking experience

About systemsGosystemsGo is an established and respected AV & IT Consulting, IT Services and AV & IT Project Management company founded in 1998. We mainly work with multi-national companies as their preferred technology and IT project management partner to help them establish and/or expand their business operations in key Asia locations. We have offices in Australia, Greater China, Japan, India and Singapore, and delivery capabilities across other key Asia cities such as Seoul, KL, Hyderabad, Macau, Bangkok and Melbourne.

About Perx:

Perx Technologies introduces the world’s first intelligent, autonomous loyalty and customer engagement solution. Headquartered in Singapore, the platform synergizes gamification, behavioral science, and AI to support brands in elevating customer actions and interactions using data-driven experiences.

By designing customized, incentive-driven journeys, Perx Technologies simplifies customer acquisition, activation, monetization, and growth, cultivating enduring loyalty and remarkable user experiences, solidifying its position as an industry trailblazer.

Quick Snapshot:

As the Lead DevOps Engineer, you will play a crucial role in managing and optimizing our AWS infrastructure, Kubernetes clusters, and PostgreSQL databases. You will be responsible for ensuring the performance, security, and scalability of our systems while leading initiatives to improve our DevOps practices. Your strong coding foundation will help you automate processes and enhance system reliability. Additionally, you will guide and mentor junior team members, contributing to their growth and the overall success of the team.

In this role, you will also lead our DevSecOps initiatives in an enterprise SaaS environment focused on B2B2C platform security. Your expertise will be essential in embedding security at every stage of the software development lifecycle, building secure and scalable infrastructure, and developing automated solutions to prevent, detect, and remediate vulnerabilities.

What’s the role?

• Design, implement, and maintain DevSecOps pipelines and practices that integrate security checks, threat detection, and vulnerability management throughout the CI/CD pipeline.
• Build and secure IaC using tools like Terraform, AWS CloudFormation, and Kubernetes, ensuring all infrastructure meets security standards.
• Maintain and optimize Kubernetes clusters for efficient orchestration of containerized applications.
• Administer and fine-tune Postgres SQL databases for optimal performance and reliability.
• Implement and manage CI/CD pipelines to streamline development and deployment processes.
• Monitor system performance, detect and resolve issues, and ensure high uptime and reliability.
• Ensure the security of the infrastructure by implementing best practices and conducting regular audits.
• Lead projects related to service on the edge, data warehouses, and other critical infrastructure components.
• Maintain compliance with industry standards (e.g., ISO/IEC27001:2013 and ISO 27018:2019), and contribute to ongoing audit and risk management processes to meet regulatory requirements.
• Collaborate with development teams to improve code readability, latency, and overall application performance.
• Mentor and provide technical guidance to other DevOps engineers.

Who are we looking for?

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• At least 8+ years of proven experience as a DevSecOps Engineer, cybersecurity or similar role, with a strong focus on AWS, Kubernetes, and Postgres SQL.
• Solid coding foundation, with proficiency in languages such as Python, Go, or Shell scripting.
• Experience with infrastructure as code (IaC) tools like Terraform, Ansible, or CloudFormation.
• Strong understanding of CI/CD principles and tools such as Jenkins, GitLab CI, or CircleCI.
• Knowledge of performance optimization techniques for both applications and databases.
• Experience with service on the edge and data warehouse solutions.
• Excellent understanding of security best practices and experience implementing security measures.
• Proven leadership skills with experience leading projects and mentoring junior team members.
• Strong problem-solving skills and the ability to work effectively in a fast-paced environment.
• Excellent communication and collaboration skills.

Preferred Qualifications:

• AWS certifications (e.g., AWS Certified DevOps Engineer, AWS Certified Solutions Architect).
• Experience with additional database technologies (e.g., MySQL, MongoDB).
• Familiarity with monitoring and logging tools (e.g., Prometheus, Grafana, ELK stack).
• Experience with serverless architecture and microservices.

What’s on offer?

• Competitive salary and benefits package.
• Flexible work culture where we embrace a fully remote or hybrid work environment.
• Collaborative environment and the opportunity to work with a leading player in the Martech and Fintech space.
• Opportunity to work with global and regional tier one enterprises in the banking, retail, insurance, and telecom sectors.
• Great career development opportunities and internal mobility for cross-functional pathways are embedded in our culture.
• Work with a globally hand-picked talent pool of passion-driven people who power some of the largest brands globally, leveraging Perx’s SaaS platform to engage with 50Mn+ consumers each day.

Join us to discover the exciting possibilities at the intersection of gamification, behavioral science, and AI. Help us empower businesses to acquire, engage, monetize, and retain customers through innovative, data-driven experiences.

Objectives of the position:

The NPI / Production Process Engineer is required to collaborate with the Program Management Team

and be involved in New Product Introduction activities and the creation of manufacturing Work

Instructions as well as other process documents. The incumbent is also expected to improve the work

processes actively and continuously to achieve high productivity and quality.

Key Responsibilities:

 Early involvement in NPI (New Product Introduction) activities.

 Interpret technical information (documents, drawings, and data) and analyse the manufacturing

process elements.

 Create Bill of Materials structure.

 Create manufacturing Work Instructions and other process documents in collaboration with the

Program Management, Production and Quality Assurance Teams.

 Carry out time studies and update the process cycle times.

 Provide timely technical support to the Production Team pertaining to manufacturing process and

quality issues.

 Engage in DFM and Lean Line Design activities.

 Relentlessly explore, evaluate, and review new tools, equipment, processes, etc.

 Actively and continuously improve the work processes to improve work efficiency and quality.

 Work with Program Management, Production, and Quality Assurance Teams to identify potential

process risks and make recommendations to mitigate these risks.

 Any other ad-hoc tasks as assigned by the Manager and/or Engineering Lead.

Skills & Qualification:

 Minimum Diploma in any Engineering field such as Electrical, Mechanical/Mechatronics,

Manufacturing/Production or industrial Engineering

 Min. 3 years of manufacturing process engineering experience, preferably dealing with wire or cable

harness. Candidates with less experience may be considered for the Asst. Engineer position

 Ability to read and interpret technical documents and drawings

 Basic manufacturing knowledge in cable harness assemblies, plastics and sheet metal preferred

 Experienced in the creation Bill of Materials structures

 Good knowledge on Solid Edge or SolidWorks preferred.

 Proficient with Microsoft Outlook, Excel, Word and PowerPoint

 Lean/Six Sigma certification is desirable

 Strong analytical ability

 Team player with good communication skills

Mon to Fri 8.30am - 5.30pm

Company’s Profile:

Our client is an international technology and engineering company that specialises in providing innovative digital and security solutions to their esteemed clients. They are well-known for their dedication of quality delivery standards with more than 15,000 engineers globally supporting projects. They have an international presence in over 100 countries worldwide and are looking out for AI Engineers to join their team and contribute to their ongoing success.

Location: Ang Mo Kio/Yio Chu Kang area

Job Responsibilities:

• Design, build, and optimize machine learning models and algorithms to solve specific business problems.
• Collaborate with cross-functional teams to gather requirements, define objectives, and deploy models into production environments.
• Train and fine-tune machine learning models using appropriate algorithms and techniques. Evaluate model performance using techniques such as cross-validation, hyperparameter optimization, and ensemble methods.
• Deploy machine learning models into production environments. Implement APIs and integrate models with existing systems and applications to enable real-time decision-making.
• Monitor model performance and address any issues or anomalies that arise. Continuously improve models by refining algorithms, optimizing code, and incorporating feedback from users and stakeholders.
• Perform exploratory data analysis, generate insights, and present findings to stakeholders, using statistical methods and visualization techniques.

Requirements:

• Education qualification in Computer Science, Data Science, Machine Learning or relevant field
• At least 3 - 4 years' work experience in designing, developing, and deploying machine learning models in real-world applications
• Knowledge of machine learning algorithms, techniques, and libraries (e.g., TensorFlow, PyTorch, scikit-learn)

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

Job Description

Your Career

The Engineering TAC (ETAC) team is an exciting crossroads between Technical Assistance Center (TAC) and Engineering. This team is uniquely empowered to drive decisions and to be the thought leaders within the Global Customer Support organization at Palo Alto Networks. On any given day, members of the team may work with cutting-edge new hardware and software projects very early in the product life cycle, develop and deliver advanced technical training, assist a support engineer with a challenging customer issue, replicate a complex issue in our lab, evaluate customer network design, or help improve features for supportability and usability that shape the future of our products. Our roles are very hands-on and have a high impact on the company.

We are a relatively small global team consisting of top performers with a support or engineering background. You’ll enjoy networking and collaborating with key contacts outside your own area of expertise such as Product Management, QA, Engineering, Sales, and more, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals. You will regularly not just participate in but lead technical discussions with cross-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. You are a good candidate if you are the type of person who asks “why” as opposed to just accepting an answer.

Your Impact

• Enable TAC support teams by providing deeper technical expertise and guidance for NetSec platforms (NGFW, Cloud NGFW, SASE) - This includes not only structured training throughout the year but also includes ad hoc sessions and Q&A in-person and remotely
• Work directly with Engineering on cutting-edge new product development - With your combined technical expertise in our state-of-the-art cybersecurity platform, and knowledge and skills learned from prior technical support experience, as an ETAC engineer one of your primary responsibilities is to define supportability and usability requirements for new products during the design phase as well as post GA via enhancement requests
• Develop and deliver expert level training materials for TAC support and Engineering teams - Training is a key component of the day-to-day success of support - An ETAC engineer has the highest level of expertise amongst support teams, and is responsible for staying up to date with technical details on Palo Alto Networks new products and industry in general - You will share those details with TAC via advanced technical documentation and training sessions
• Develop advanced troubleshooting focused tools and scripts to help solve complex customer issues and improve product supportability
• Work with TAC to provide expert-level technical support of customer issues that involve very complex network topologies, architectures, and security designs
• Own critical and executive level issues for LAN/WAN and NGFWs - You will work primarily with Customer Support and Engineering with the focus on assisting them with identifying and resolving customer issues - This usually means working with the TAC case owner and development engineering on a replication or verification and communicating updates
• Lead in Identifying problems and taking actions to fix them across support and product life cycles - Sometimes there are opportunities to catch a problem before it is escalated or becomes widespread - ETAC is positioned to identify or help in these unplanned projects that result in a better customer experience, and is also empowered to help implement enhancements and automations that save time and provide better security and usability
• Help drive and enable ML/AI related projects

Qualifications

Your Experience

• Minimum of 6 years of professional experience
• Technical Support or Development experience supporting enterprise customers with very complex LAN/WAN environments
• Deep understanding of TCP/IP and advanced knowledge of LAN/WAN technologies, expertise with general routing/switching, Routing protocols (e.g BGP, OSPF), branch and DataCenter Architectures
• Expertise with Remote Access VPN solutions, IPSEC, PKI & SSL
• Expertise with Cloud services and Infrastructure
• Familiarity with C, Python, or at least one scripting language - You’re not applying to be a developer, but you should have some experience in automating moderately complex tasks
• Experience with Palo Alto Networks products is highly desired
• Understand how data packets get processed - Devices shouldn’t be a “black box”, you should know what is happening to a packet at different stages and how that can impact problems
• Excellent communication skills with the ability to deliver highly technical informative presentations - You’re not being hired to answer phone calls from the queue, but you will speak with customers from time to time as well as to developers, sales engineers and the rest of your team
• Proficiency in creating technical documentation using applications such as Powerpoint/Google Slides or knowledge-base/intranet platforms such as Lumapps, Jive or Confluence
• Willing to work flexible times including occasional weekends and evenings - The ETAC team does not work on shifts - However, some critical situations could call for after-hours activities as well as weekend on-call

Additional information

The Team

To stay ahead of the curve, it’s critical to know where the curve is, and how to anticipate the changes we’re facing. For the fastest growing cybersecurity company, the curve is the evolution of cyberattacks, and the products and services that dedicatedly address them. Our engineering team is at the core of our products – connected directly to the mission of preventing cyberattacks. They are constantly innovating – challenging the way we, and the industry, think about cybersecurity. These engineers aren’t shy about building products to solve problems no one has pursued before. They define the industry, instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.

Our engineering team is provided with an unrivaled chance to create the products and practices that will support our company growth over the next decade, defining the cybersecurity industry as we know it. If you see the potential of how incredible people's products can transform a business, this is the team for you. If you don’t wait for directions, instead, identifying new features and opportunities we must just get better, this is your new career.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

POSITION SUMMARY

The Cloud Infra Engineer is responsible for managing and monitoring all installed systems and infrastructure, installing, configuring, testing, and maintaining systems, and ensuring the highest levels of availability, performance, and security.

This role covers the overall company Systems and Infrastructure, and the System Management Tools which ensure the highest levels of systems and infrastructure availability, maintaining security, backup, and redundancy strategies, and automating business processes using customized operating systems and IT databases.

You will:

• Work closely with teams that include software developers, administrators, solution architects, network engineer and other engineers that demonstrate superb technical competency, delivering mission-critical infrastructure.
• Work with business analysts and partners to gather and analyse requirements for new or updated systems, or with quality assurance engineers and testing specialists to test and validate system designs and functionality.
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks.
• Supervise project's systems engineering events such as monitoring, organizing, and manage a project's tasks, assess and calculate the technical features of a project plan to ensure that the systems engineering

RESPONSIBILITIES:

Master administrator

You will possess strong ethics with high level of trust in managing system administration.

• Manage and monitor all installed systems and infrastructure.
• Install, configure, test, and maintain operating systems, application software and system management tools.
• Proactively ensure the highest levels of systems and infrastructure availability.
• Monitor and test application performance for potential bottlenecks, identify possible solutions and work with developers to implement those fixes.
• Maintain security, backup, and redundancy strategies.
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks.

Project Management

• Supervise a project's systems engineering events as performed by the technical team.
• Monitor, organize, and manage a project's tasks.
• Assess and calculate the technical features of a project plan to ensure that the systems engineering procedures are operating correctly.

Technical Support

You have experience, and able to work independently in:

• Providing EUC support for the organization.
• Providing 2nd and 3rd level support.
• Liaise with vendors and other IT personnel for problem resolution.

REQUIREMENTS

Education / Experience:

• Diploma / Degree in Computer Science/Information Technology or equivalent.
• CSEP / Microsoft Azure Architecture Certified / System Engineer certification preferred.
• Minimum 5 years of relevant experience in areas such as information security, systems engineering, integration, infosystems architecture.
• Skills in systems problem-solving and conflict resolution.
• Ability to work as part of a team, independently and make decisions.
• Strong mathematical concepts and analytical skills.
• Prioritize tasks effectively and ability to work well under pressure.
• Able to explore new ideas and innovation, partner with key team members across the organization to deliver effective IT solutions.
• Possessing good working knowledge of information security, integration, and data architecture on top of technical knowledge of hardware, software, and networks.
• Experience with virtualization, cloud computing, and Microsoft Azure.
• Background in business administration, project management or related field.
• Strong communication and interpersonal skills that are essential to work well with global business, technical, manufacturing, purchasing, supply chain functions across various geographies and cultures.
• Experienced and independent in engaging stakeholders in China and Hong Kong on system and infra issues.
• Possess strong and effective communication skills, with proficiency in both written and spoken English to facilitate interactions with local and regional teams.
• Ability to manage time effectively.
• Ability to travel and take on short overseas assignments on an as needed basis.

If you have what it takes and able to take this challenge, we would like to hear from you.

JOB DUTIES

• Define overall frontend architecture for yet to be announced web-based enterprise applications based on product requirements.
• Responsible for leading the team to build a functional and appealing web- and mobile-based enterprise applications optimised in terms of loading performance, mobile responsiveness and enhanced user experience.
• Brainstorm with the team to recommend the best frontend architecture, methodology, languages used, design robust, coding structure, deployment protocols and debugging for new software products.
• Participate in the project discussion of technical implementation, implementation of unit test, codes review and frontend architecture optimization.
• Collaborate with the Product, Creative and Backend Engineering Team to develop and implement the frontend architecture and interactive site features to support user interface concepts.
• Collaborate with the QA team to define testing strategies, automate tests where possible, and ensure the overall quality of the frontend codebase.
• Develop, test, deploy and enhance reactive/responsive web applications running on modern browsers and operating systems.
• Ensure all software products under supervision are adhering to the highest engineering standards which includes code maintainability, quality, monitoring, operational excellence, and documentation.
• Conduct code reviews and ensure merged code adheres to best practices and standards.
• Provide mentorship and guidance to team members under care to groom them in terms of technical skillsets.
• Stay up-to-date with new technology trends, languages and techniques.
• Source, seek, hire and fill skills and experience gaps among the Frontend Engineering team members.

JOB REQUIREMENTS:

• Bachelor's Degree of Computing, Software Engineering, IT or related field.
• Over 8 years of related work experience as the core member of the frontend development team in developing functional and appealing web- and mobile-based enterprise applications optimised in terms of loading performance, mobile responsiveness and enhanced user experience, preferably in fast-paced IT industry.
• Strong understanding of Design and Architecture Patterns particularly in frontend engineering of reactive/responsive web applications.
• Have extensive experience working with modern and reactive/responsive web development capabilities such as React.js, Vue.js, AngularJS, Next.js, and Typescript.
• Familiar with functional programming paradigms (eg. react hooks, rambda.js) and Graphql.
• Strong fluency in JavaScript, jQuery, HTML/HTML5/CSS, GIT and can implement and ingest designs elements from tools like Figma and Zeplin.
• Experience developing delivering scalable, maintainable, extensible, web-based enterprise grade applications.
• Familiar with web compatibility issues on common browsers (e.g. Chrome, Safari, Firefox, Edge, QQ, Sogou, UC), able to effectively solve browser compatibility and performance issues.
• Experience practitioner in agile frameworks, scrum methods or extreme programming.
• Excellent documentation skills in drafting clear and concise requirements and specifications along with in-depth knowledge of product strategy.
• Willing to roll-up one’s sleeves and provide hands-on help to the team.
• Strong time management skills, ability to meet tight deadlines and successfully juggle multiple projects simultaneously.
• Ability to lead, convince and inspire team members in a fast-paced environment.
• Strong knowledge in software engineering, technology trends, technology constraints and software development lifecycle is an advantage.
• Willingness to travel to meet and work with offshore team members.
• Fluency in written and spoken English and Mandarin is highly desirable to liaise with Chinese speaking clients and counterparts to understand their technical requirements.

Responsibilities:

· Develop, test, and deploy Ansible playbooks to automate infrastructure provisioning, configuration management, and application deployment.

· Collaborate with development and operations teams to identify automation opportunities and implement efficient solutions.

· Maintain and improve existing Ansible playbooks and modules.

Qualifications:

· 3-5 years of hands-on experience with Ansible, with knowledge in Openshift and Red Hat Middleware is a plus.

· Strong understanding of containerization, virtualization, and cloud technologies.

· Proficiency in scripting languages (Python, Bash) and configuration management tools.

· Experience with Linux administration and networking.

· Excellent problem-solving and troubleshooting skills.

· Strong communication and interpersonal skills.

· Red Hat certifications (e.g., RHCSA, RHCE) are expected.

Job description:

• Managing project and dealing with labour, materials, & equipment
• Lowering wastage of material/equipment/ resources
• Liaise with subcontractors and performing project management to ensure that project progresses according to schedule and to take the appropriate corrective action when deviations arise.
• Coordinating with all related stakeholders to ensure project delivered on time
• Handling administration of contract, claims, disputes, variation and final accounts.
• Project planning & material requisition
• Project engineer experience
• Diploma/degree in engineering related course

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

AlwaysHired Pte Ltd

Reg No: R1441412

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Job Description:

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company's business gets maximum benefit from IT systems

• Perform system changes and developments to any of company's systems and applications to agreed standards and timescales.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting Group Digital projects/initiatives

• Liaise with external support organisations to ensure their service meets company's business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Manage incidents and requests from customers.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

QUALIFICATIONS AND EXPERIENCE

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

PREFERRED SKILLS

• Strong interpersonal, communication and presentation skills.

• Must be analytical, self-driven and proactive in keeping up with new technologies and attention to details.

• Independent worker with initiatives, resourceful, positive attitude, friendly deposition, good team player and able to deliver results within tight deadlines.

• Experience of project management tools and techniques to assist in major Information Technology implementation projects.

• Some on-call or after hours work may be required

Job Description:

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company's business gets maximum benefit from IT systems

• Perform system changes and developments to any of company's systems and applications to agreed standards and timescales.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting Group Digital projects/initiatives

• Liaise with external support organisations to ensure their service meets company's business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Manage incidents and requests from customers.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

QUALIFICATIONS AND EXPERIENCE

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

PREFERRED SKILLS

• Strong interpersonal, communication and presentation skills.

• Must be analytical, self-driven and proactive in keeping up with new technologies and attention to details.

• Independent worker with initiatives, resourceful, positive attitude, friendly deposition, good team player and able to deliver results within tight deadlines.

• Experience of project management tools and techniques to assist in major Information Technology implementation projects.

• Some on-call or after hours work may be required