⢠Support technical system analysis to determine the extent to which solutions perform âas requiredâ to ensure that future solutions meet anticipated demand
⢠Support the design and implementation of infrastructure solutions that adhere to current architecture standards
⢠Lead the design installations, system migration and integration
⢠Lead the testing and handover of implemented infrastructure solution
⢠Support delivery of optimal infrastructure operations
⢠Create documents on administration, installation, configuration and troubleshooting
⢠Apply diagnostic tools to perform technical analysis of complex software, hardware and infrastructure equipment
⢠Support the development of report on infrastructure capabilities and limitations
⢠Support the improvement of maintenance capability by using automation for upgrades, enterprise backup and storage
⢠Identify key infrastructure operations issues and maintenance priorities
⢠Support the implementation of agreed infrastructure change requests and maintenance routines
⢠Develop report on performance and availability of infrastructure systems by review of service uptime, utilisation, throughput etc.
⢠Support problem/issue identification and resolution
⢠Escalate problems/issues
⢠Support simulation of user problems to resolve operating difficulties
⢠Diagnose problem source through discussions with users
⢠Recommend system modifications to reduce user problems
⢠Support planned maintenance events, system backup processes and disaster recovery drills
⢠Support implementation of preventive solutions
⢠Bachelorâs degree in computer science, information technology or related field.
⢠10+ years of experience as an enterprise network engineer.
⢠10+ years of experience in network segmentation, ACI, WLC, Switching, MPLS, Network Access Control, SDWAN and dynamic routing.
⢠Advanced knowledge of network operating systems including but not limited to Cisco, Aruba, Huawei, F5, Fortinet.
⢠Familiarity with network analysis tools including SolarWinds.
⢠Ability to work independently and as part of a team in a fast-paced workplace.
⢠Strong verbal and written communication skills.
⢠Excellent leadership and mentoring skills.
⢠High level problem-solving and communication skills.
Relevant certifications for the network operating systems