Total 53 staffing consultant job vacancies in Engineering category in D02 Anson, Tanjong Pagar

Responsibilities:

· Develop, test, and deploy Ansible playbooks to automate infrastructure provisioning, configuration management, and application deployment.

· Collaborate with development and operations teams to identify automation opportunities and implement efficient solutions.

· Maintain and improve existing Ansible playbooks and modules.

Qualifications:

· 3-5 years of hands-on experience with Ansible, with knowledge in Openshift and Red Hat Middleware is a plus.

· Strong understanding of containerization, virtualization, and cloud technologies.

· Proficiency in scripting languages (Python, Bash) and configuration management tools.

· Experience with Linux administration and networking.

· Excellent problem-solving and troubleshooting skills.

· Strong communication and interpersonal skills.

· Red Hat certifications (e.g., RHCSA, RHCE) are expected.

Responsibilities:
1. Customer Service:

• Ensure a high level of customer satisfaction by delivering excellent support services.
• Act as a point of contact for escalated customer inquiries, maintaining a professional and customer-focused approach.
• Build and maintain excellent relationships with end-users, understanding their technical needs and preferences.
• Gather feedback from users to identify areas for improvement and implement solutions to enhance the overall user experience.
• Conduct user training sessions to promote self-service options and empower users to resolve common issues independently.

2. Technical Support:

• Identification and resolution of hardware and software issues for end-users, both onsite and remote.
• Serve as an escalation point for complex technical problems, ensuring timely and effective solutions.
• Collaborate with other IT teams within the organization (Infra, Network and App) to address and resolve technical issues.
• Oversee the development and maintenance of standardized laptop images for various user profiles.
• Deployment of laptops to new and existing users ensuring consistency, security, and compliance with organizational standards.
• Design and implement efficient processes for onboarding new employees, including laptop setup, account provisioning, and orientation on IT policies.
• Streamline and execute offboarding procedures, ensuring secure data removal, account deactivation, and retrieval of IT assets.
• Ability to analyze issues related to Microsoft 365 applications.
• Having knowledge to troubleshoot Wi-Fi or Network related issues.
• Possess expertise in diagnosing and resolving printer-related issues, including hardware malfunctions, connectivity problems, and print queue management.
• Develop and implement preventive and corrective maintenance strategies to optimize printer performance and minimize disruptions.
• Collaborate with vendors for escalated printer issues, warranty claims, and hardware replacements.

3. Documentation and Reporting:

• Maintain accurate records of support activities, including incident reports, service requests, and resolutions.
• Generate and analyse performance reports to identify trends and areas for improvement.

Qualifications:

• Bachelor’s degree in information technology, Computer Science, or related field (or equivalent work experience).
• Proven experience in a technical support role, with a minimum of 3 years in a leadership or supervisory position.
• Excellent knowledge of desktop operating systems, hardware, and software applications.
• Excellent troubleshooting and problem-solving skills.
• Effective communication and interpersonal skills.
• IT certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician, ITIL V4) are desirable.
• Solid understanding of ITIL framework and best practices for IT service management

Key Responsibilities:

- Develop and maintain front-end applications using React.

- Build and optimize back-end services with Java and MSSQL.

- Design and implement RESTful APIs and integrate with front-end components.

- Troubleshoot and optimize application performance.

Required Skills:

- 3+ years of experience in React, Java (Spring, Hibernate), and MSSQL.

- Solid knowledge of RESTful APIs, JavaScript, and SQL.

- Experience with front-end build tools (e.g., Webpack, Babel).

- Familiarity with version control (Git) and Agile development practices.

Key Responsibilities:

- Develop and maintain C# 3.5 applications (WinForms, WPF, ASP.NET, etc.).

- Design and implement scalable, performant software solutions.

- Troubleshoot, debug, and optimize application performance.

- Collaborate with cross-functional teams to deliver business solutions.

Required Skills:

- Demonstrated Projects in C# .NET and SQL Languages

- Past project demo is expected during interview

- Working Experience - Fresh Grad + Internship experience in Agile Set Up

Responsibilities:
1. Customer Service:

• Ensure a high level of customer satisfaction by delivering excellent support services.
• Act as a point of contact for escalated customer inquiries, maintaining a professional and customer-focused approach.
• Build and maintain excellent relationships with end-users, understanding their technical needs and preferences.
• Gather feedback from users to identify areas for improvement and implement solutions to enhance the overall user experience.
• Conduct user training sessions to promote self-service options and empower users to resolve common issues independently.

2. Technical Support:

• Identification and resolution of hardware and software issues for end-users, both onsite and remote.
• Serve as an escalation point for complex technical problems, ensuring timely and effective solutions.
• Collaborate with other IT teams within the organization (Infra, Network and App) to address and resolve technical issues.
• Oversee the development and maintenance of standardized laptop images for various user profiles.
• Deployment of laptops to new and existing users ensuring consistency, security, and compliance with organizational standards.
• Design and implement efficient processes for onboarding new employees, including laptop setup, account provisioning, and orientation on IT policies.
• Streamline and execute offboarding procedures, ensuring secure data removal, account deactivation, and retrieval of IT assets.
• Ability to analyze issues related to Microsoft 365 applications.
• Having knowledge to troubleshoot Wi-Fi or Network related issues.
• Possess expertise in diagnosing and resolving printer-related issues, including hardware malfunctions, connectivity problems, and print queue management.
• Develop and implement preventive and corrective maintenance strategies to optimize printer performance and minimize disruptions.
• Collaborate with vendors for escalated printer issues, warranty claims, and hardware replacements.

3. Documentation and Reporting:

• Maintain accurate records of support activities, including incident reports, service requests, and resolutions.
• Generate and analyse performance reports to identify trends and areas for improvement.

Qualifications:

• Bachelor’s degree in information technology, Computer Science, or related field (or equivalent work experience).
• Proven experience in a technical support role, with a minimum of 3 years in a leadership or supervisory position.
• Excellent knowledge of desktop operating systems, hardware, and software applications.
• Excellent troubleshooting and problem-solving skills.
• Effective communication and interpersonal skills.
• IT certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician, ITIL V4) are desirable.
• Solid understanding of ITIL framework and best practices for IT service management

Working within the Embedded SRE organisation, the Application Support Analyst will be handling the day-to-day operations including handle, triage and escalate on alarms and issues that may arise.

Job Responsibilities

• Provide Level 1 troubleshooting support and response, and be on standby up to 12h a day during the week of standby.
• Log, escalate and follow through with issues, ensuring that issues are resolved.
• Review and improve our alarms and alarm response.
• Periodic reviews and submission of the capacity needs of the business.
• Support and/or drive disaster recovery response drills.
• Deploy new versions of the software.
• Generate reports on the operational workloads, review capacity needs of the business, support and/or drive disaster recovery response drills.

Requirements

• Diploma/Bachelor's Degree in Computer Science or other related discipline.
• 2-5 years of Technical/Application Support experience on various technology platforms.
• Responsible and proactive approach to resolving problems, and being able to have a structured approach to problem-solving.
• Open to work shift work and be on on-call rotation.

Job Responsibilities

• Perform impact analysis for upstream and downstream changes that affect the systems.
• Utilize programming methodologies and adhere to coding standards, procedures and technologies while contributing to the technical code documentations.
• Design, develop and deploy the programs, shell batch scripts, complex MSSQL and T-SQL scripts (packages, stored procures, functions, and triggers).
• Follow the organizational SDLC processes to deliver the project or enhancement requests, create/update the SDLC documents including functional and non-functional specifications, technical design documents, test plan, test cases, release procedures, system operational documents, user manuals etc.
• Participate in design reviews and provide input to the design recommendations; incorporate security requirements into design; and provide input to information/data flow; participate in code reviews and ensure that all solutions are aligned to pre-defined architectural specifications.
• Investigate and troubleshoot the production issues and system problems escalated by IT operation team, identify the root cause, provide workaround to rectify the issue/problem, and work out the long-term solution to fix issues/problems permanently.
• Involve in regularly maintenance activities, e.g., yearly DR drill, quarterly support for server or platform software patching, etc.
• Provide ad-hoc support for other IT service requests, e.g., data extraction, data alteration, extract system logic, answer to users’ inquiry about the data/logic in the system, etc.
• Manage, maintain, and support applications and the corresponding operating environments, focusing on stability, quality, and functionality against service level expectation.
• Evaluate the current system state, identify aspects which could be improved and recommend changes to achieve the improvement.
• Coordinate production release preparation, provide on-call support and afterhours/weekend support as needed to cover change deployment.
• Highlight or escalate risk and issues to relevant parties in a timely manner.

Job Requirements

• Masters or bachelor’s degree in Information Technology, Computer Science, Manage Information Science, Banking and Finance or equivalent.
• Min. 2 years’ experience on MS SQL Server development (SSIS packages, stored procedures, functions, triggers).
• Familiar with Software Development Life Cycle (SDLC) process.
• Possess problem-solving ability and work well in a challenging technical environment, with capability to multi-task whilst delivering high quality solutions.
• In-depth understanding of database management systems.

Job responsibilities:

• Develop, test, and deploy Ansible playbooks to automate infrastructure provisioning, configuration management, and application deployment.
• Collaborate with development and operations teams to identify automation opportunities and implement efficient solutions.
• Maintain and improve existing Ansible playbooks and modules.

Requirements:

• 3-5 years of hands-on experience with Ansible.
• Excellent understanding of containerization, virtualization, and cloud technologies.
• Proficient in scripting languages (Python, Bash) and configuration management tools.
• Experience with Linux administration and networking.
• Excellent problem-solving and troubleshooting skills.
• Excellent communication and interpersonal skills.
• Red Hat certifications (e.g., RHCSA, RHCE) is a plus.

Working within the Embedded SRE organisation, the Application Support Analyst will be handling the day-to-day operations including handle, triage and escalate on alarms and issues that may arise.

Job Responsibilities

• Provide Level 1 troubleshooting support and response, and be on standby up to 12h a day during the week of standby.
• Log, escalate and follow through with issues, ensuring that issues are resolved.
• Review and improve our alarms and alarm response.
• Periodic reviews and submission of the capacity needs of the business.
• Support and/or drive disaster recovery response drills.
• Deploy new versions of the software.
• Generate reports on the operational workloads, review capacity needs of the business, support and/or drive disaster recovery response drills.

Requirements

• Diploma/Bachelor's Degree in Computer Science or other related discipline.
• 2-5 years of Technical/Application Support experience on various technology platforms.
• Responsible and proactive approach to resolving problems, and being able to have a structured approach to problem-solving.
• Open to work shift work and be on on-call rotation.

The Deployment Engineer will lead the implementation of modern workplace solutions in ensuring successful deployment, configuration, and integration of cutting-edge technology solutions.

• Project Planning & Execution:
  o Develop and execute deployment plans for modern workplace technologies, including hardware, software, and network solutions.
  o Collaborate with stakeholders and vendors to define and achieve project scope and timelines.
• Technology Installation & Configuration:
  o Install, configure, and integrate hardware components such as computers, printers, and networking devices.
  o Deploy and configure modern workplace software solutions, including productivity tools, collaboration platforms, and security applications.
  o Set up and configure network connections, ensuring seamless integration with existing infrastructure.
• Testing & Quality Assurance:
  o Conduct thorough testing of deployed technologies to ensure functionality, performance, and compatibility.
  o Troubleshoot and resolve technical issues during and after deployment.
• User Training & Support:
  o Develop and deliver training sessions and provide ongoing technical support to end-users.
• Documentation & Compliance:
  o Create and maintain documentation of deployment processes, configurations, and system changes.
  o Implement and verify security measures to protect systems and data during deployment.
  o Gather feedback from users and stakeholders to identify opportunities for improvement.
• Incident Management:
  o Manage incidents related to technology deployments, including system failures and outages.
  
  Requirements:
• Bachelor’s Degree in Information Technology, Computer Science, or a related field
• Proven experience in deploying and configuring modern workplace technologies, with a focus on hardware, software, end user device provisioning, user profile management, policy baseline and implementation, and networking.
• Knowledge of technology deployment processes, hardware installation, software configuration, and network setup.
• Familiarity with modern workplace solutions (e.g., Microsoft 365, collaboration tools, Intune, Windows Autopilot) is a plus.
• Excellent troubleshooting and problem-solving skills with the ability to resolve complex technical issues.
• Experience in project deployment planning and management, with the ability to manage multiple tasks and deadlines effectively.
• Relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate is a plus.

Responsibilities:
1. Customer Service:

• Ensure a high level of customer satisfaction by delivering excellent support services.
• Act as a point of contact for escalated customer inquiries, maintaining a professional and customer-focused approach.
• Build and maintain excellent relationships with end-users, understanding their technical needs and preferences.
• Gather feedback from users to identify areas for improvement and implement solutions to enhance the overall user experience.
• Conduct user training sessions to promote self-service options and empower users to resolve common issues independently.

2. Technical Support:

• Identification and resolution of hardware and software issues for end-users, both onsite and remote.
• Serve as an escalation point for complex technical problems, ensuring timely and effective solutions.
• Collaborate with other IT teams within the organization (Infra, Network and App) to address and resolve technical issues.
• Oversee the development and maintenance of standardized laptop images for various user profiles.
• Deployment of laptops to new and existing users ensuring consistency, security, and compliance with organizational standards.
• Design and implement efficient processes for onboarding new employees, including laptop setup, account provisioning, and orientation on IT policies.
• Streamline and execute offboarding procedures, ensuring secure data removal, account deactivation, and retrieval of IT assets.
• Ability to analyze issues related to Microsoft 365 applications.
• Having knowledge to troubleshoot Wi-Fi or Network related issues.
• Possess expertise in diagnosing and resolving printer-related issues, including hardware malfunctions, connectivity problems, and print queue management.
• Develop and implement preventive and corrective maintenance strategies to optimize printer performance and minimize disruptions.
• Collaborate with vendors for escalated printer issues, warranty claims, and hardware replacements.

3. Documentation and Reporting:

• Maintain accurate records of support activities, including incident reports, service requests, and resolutions.
• Generate and analyse performance reports to identify trends and areas for improvement.

Qualifications:

• Bachelor’s degree in information technology, Computer Science, or related field (or equivalent work experience).
• Proven experience in a technical support role, with a minimum of 3 years in a leadership or supervisory position.
• Excellent knowledge of desktop operating systems, hardware, and software applications.
• Excellent troubleshooting and problem-solving skills.
• Effective communication and interpersonal skills.
• IT certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician, ITIL V4) are desirable.
• Solid understanding of ITIL framework and best practices for IT service management

Job Responsibilities

• Design, implement, and maintain OpenShift clusters, including configuration, provisioning, and lifecycle management.
• Troubleshoot and resolve complex technical issues related to OpenShift and its components.
• Optimize cluster performance and resource utilization.

Requirements:

• 3-5 years of hands-on experience with OpenShift.
• Excellent understanding of containerization, virtualization, and cloud technologies.
• Proficient in scripting programming (Python, Bash) and configuration management tools.
• Experience with Linux administration and networking.
• Excellent problem-solving and troubleshooting skills.
• Excellent communication and interpersonal skills.
• Red Hat certifications (e.g., RHCSA, RHCE) is a plus.

Responsibilities:

• Provide support for customer applications (on-premises and Cloud / SaaS based) directly and via triage to 3rd party support vendors where appropriate.
• Provide support for customer reporting solutions created using SQL, Crystal Reports, Excel and Power BI
• Write functional and technical documentation for applications and reporting solutions.
• Engage in Database Administration/Maintenance tasks on SQL Server and Azure SQL
• Respond to business user requests for change in application functional capabilities and engage with technical leadership on business demand for feature development.
• Participate in Projects involving application or data components as a SME.
• Provide high-quality support for the business-critical application(s) or data system.
• Develop and maintain an in-depth detailed knowledge of the applications you manage, including data structures, scheduled jobs, reports, and interfaces to other applications.
• Maintain know-how documentation of all the support tasks with resolution.
• Develop programmes and processes for internally developed IT systems to deliver efficient business processes.

Requirements:

• Experience in supporting and developing solutions for the Office 365 Platform including SharePoint Online, Power Automate (Flow), Power Apps, Forms Bookings etc. Operational support experience of SQL servers and knowledge of SQL Query.
• Experience supporting SaaS applications and web-based services. (websites, web applications)
• Demonstrate a good understanding of data / information architecture, Microsoft data lake, data pipelines and API integration.
• Application Knowledge of the following systems would be beneficial (Zendesk, Freshworks products (Freshdesk, Freshchat, Freshmarketer), Momentus EBMS Event Booking Management System, Online Bookings System, POS - TigerNix)
• Experience with PowerShell or other scripting code proficiency( vbscript / python)

Primary Job Responsibilities

• Design, implement, and maintain OpenShift clusters, including configuration, provisioning, and lifecycle management.
• Troubleshoot and resolve complex technical issues related to OpenShift and its components.
• Optimize cluster performance and resource utilization.

Required Skills

• 3-5 years of hands-on experience with OpenShift, Ansible, and Red Hat Middleware.
• Excellent understanding of containerization, virtualization, and cloud technologies.
• Proficiency in scripting programming (Python, Bash) and configuration management tools.
• Experience with Linux administration and networking.
• Excellent problem-solving and troubleshooting skills.
• Excellent communication and interpersonal skills.
• Red Hat certifications (e.g., RHCSA, RHCE) is required.

Job scopes

• Lead end-to-end data migration projects from on-premises environments to Databricks, ensuring minimal downtime.
• Work with architects to design solutions that meet both functional and non-functional requirements.
• Process near real-time data using Auto Loader and DLT pipelines.
• Identify and resolve data-related issues, providing support to ensure data availability and integrity.
• Optimize AWS and Databricks resource usage to control costs while meeting performance and scalability requirements.
• Stay up-to-date with AWS, Databricks services, and data engineering best practices to recommend and implement new technologies and techniques.
• Proactively implement engineering methodologies, standards, and leading practices.
• Evaluate potential technical solutions and make recommendations to resolve data issues, especially in performance assessment for complex data transformations and long-running data processes.

Job requirements

• Bachelor’s or master’s degree in Computer Science, Data Engineering, or a related field.
• Minimum 5 years of experience in data engineering, with expertise in AWS or Azure services,Databricks, and/or Informatica Intelligent Data Management Cloud (IDMC).
• Proficiency in Python, Java, or Scala for building data pipelines.
• Excellent knowledge of SQL and NoSQL databases.
• Must have a background in Python and be able to identify, communicate, and mitigate risks and issues.
• Hands-on experience in configuring Databricks clusters, writing PySpark code, and building CI/CD pipelines for deployment.
• Highly experienced in optimization techniques such as Z-ordering, Auto Compaction, and vacuuming.
• Familiarity with data modeling and schema design.
• Experience with big data technologies like Apache Spark and Hadoop on Databricks.
• Knowledge of AWS services focusing on data and architecture.
• Knowledge of containerization and orchestration tools like Docker and Kubernetes.
• Familiarity with data visualization tools like Tableau or Power BI.
• Understanding of DevOps principles for managing and deploying data pipelines.
• Experience with version control systems (e.g., Git) and CI/CD pipelines.
• Knowledge of data governance and data cataloging tools, especially Informatica IDMC (Intelligent Data Management Cloud).
• Databricks certifications, and Informatica certifications are a plus.
• Excellent problem-solving and analytical skills.
• Excellent communication and collaboration skills.

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at [email protected]

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Job Description:

• Design, create, modify extract/transform/load (ETL) pipelines in Azure Data Factory ensuring efficient data flow from source to destination.
• Ensure data accuracy and data integrity throughout the ETL processes via data validation, cleansing, deduplication, and error handling to ensure reliable and usable data being ingested.
• Monitor the ETL processes and optimize ETL pipelines for speed and efficiency, addressing bottlenecks, and ensuring the ETL system can handle the volume, velocity, and variety of data.
• Participate in data modeling, designing of the data structures and schema in the data warehouse to optimize query performance and align with business needs.
• Work closely with Business controlling, data engineers and IT teams to understand data requirements and deliver the data infrastructure that supports business goals.
• Provide technical support for ETL systems, troubleshooting issues and ensuring the continuous availability and reliability of data flows.
• Ensure proper documentation of data sources, ETL processes and data architecture.

Requirements:

• BA/BS or equivalent in Computer Science, Business Analytics, Information Systems or equivalent.
• At least 4 years of database experience in an enterprise production environment.
• Working experience on Azure cloud and with Azure Data Factory is a must, and Oracle cloud is a plus.
• Demonstrable proficiency in PL/SQL to write SQL scripts.
• Experience in data injection, cleansing and data modelling.
• Hands-on database administration skills on Oracle and PostgreSQL is a plus.
• Good analytical and troubleshooting skills.
• Proactive, self-motivated and able to work in a dynamic environment.

• Responsible for reviewing design drawings and design report from design firm, commenting and approval for design firm to issue drawing for construction at design stage.
• Responsible for troubleshooting, preventive delay of contractor works at construction stage
• To carry out daily monitoring, deviation resolution and prevention of delay, make sure the contractor to work comply requirements.
• Responsible for leading the whole site civil and steel structural construction works, to be the subject matter expert representing the site.
• Working knowledge and experience in civil and steel structure engineering, and construction.
• Responsible for on-site quality improvement and EHS requirements.
• During the project phase, the individual is expected to be actively involved and at times doing multiple roles to support the overall success of the greenfield project startup.
• Manage, nurture and guide subordinate employees, and conduct effective assessments.
• Build a high-efficiency team and bring out the initiative, enthusiasm and creativity of each team member.
• Bachelor degree in civil and steel structural related majors, more than 4 years of relevant work experience.
• Proficient in operating Office software, and have the ability to review construction technical plans and equipment technical negotiation.

Veronica Neo Shen Hwa - [email protected]

Personnel Reg No: R1110855

Manpower Staffing Services (S) Pte Ltd

EA Licence No: 02C3423

Job Description Summary

We are seeking a highly skilled OpenShift Container Platform (OCP) resource to join our team. The ideal candidate will have a robust background in OCP with a minimum of 3-4 years of experience, including at least 1 year directly relevant to this role. The successful candidate will be responsible for managing and optimizing OpenShift environments and supporting our containerized applications.

Primary Responsibilities

• Design, implement, and maintain OpenShift environments, ensuring alignment with industry standards and business goals.
• Manage and troubleshoot issues related to OpenShift platforms.
• Collaborate with development and operations teams to optimize containerized application performance.
• Develop and maintain CI/CD pipelines for containerized applications.
• Ensure high availability, scalability, and security of OpenShift environments.
• Provide technical support and guidance to team members.

Required Skills/Qualifications:

• Minimum of 3-4 years of experience with OpenShift Container Platform.
• At least 1 year of relevant experience in managing and optimizing OpenShift environments.
• Proficiency in containerization technologies and orchestration tools.
• Solid understanding of Kubernetes and Docker.
• Experience with CI/CD tools and practices.
• Excellent problem-solving and troubleshooting skills.
• Excellent communication and collaboration abilities.

Additional Desirable Qualifications:

• OpenShift certification or other relevant certifications.
• Familiarity with cloud platforms (AWS, Azure, GCP).

Job Scopes:

• Responsible for deployment, change, issues triage and infra management of overseas games and relevant components and system, such as game monitor system, login services.
• Responsible for monitoring and dash-boarding for game observability, and ensure the game is reliable, scalable and secure
• Understand the game architecture, analyze, evaluate and respond to potential risks, such as: Hidden troubles , performance bottlenecks,
• Responsible for daily communication and coordination between various teams

Skills Essential:

• Bachelor’s degree or above in Computer Science or comparable field
• More than 3 years of operations experience in Linux and windows operating system
• Excellent communication skills, learning skills, problem analysis and solving skills.
• Have a high sense of responsibility and teamwork spirit
• Accept night shift when needed

Desirable:

• Proficiency in scripting programming such as Bash, Python, sql is a plus
• Experience with worldwide online game live operations is a plus

Job Scopes:

• Responsible for deployment, change, issues triage and infra management of overseas games and relevant components and system, such as game monitor system, login services.
• Responsible for monitoring and dash-boarding for game observability, and ensure the game is reliable, scalable and secure
• Understand the game architecture, analyze, evaluate and respond to potential risks, such as: Hidden troubles , performance bottlenecks,
• Responsible for daily communication and coordination between various teams

Skills Essential:

• Bachelor’s degree or above in Computer Science or comparable field
• More than 3 years of operations experience in Linux and windows operating system
• Excellent communication skills, learning skills, problem analysis and solving skills.
• Have a high sense of responsibility and teamwork spirit
• Accept night shift when needed

Desirable:

• Proficiency in scripting programming such as Bash, Python, sql is a plus
• Experience with worldwide online game live operations is a plus

Responsibilities:
Technical Support:

• Identify and resolve hardware and software issues for end-users, both onsite and remote.
• Collaborate with other IT teams within the organization (Infra, Network and App) to address and resolve technical issues.
• Deploy laptops to new and existing users ensuring consistency, security, and compliance.
• Design and implement efficient processes for onboarding/offboarding of employees, including laptop setup, account provisioning, account deactivation, and retrieval of IT assets, etc.
• Ability to analyze issues related to Microsoft 365 applications.
• Troubleshoot Wi-Fi or Network related issues.
• Diagnose and resolve printer-related issues, including hardware malfunctions, connectivity problems, and print queue management.
• Collaborate with vendors for escalated printer issues, warranty claims, and hardware replacements.

Customer Service:

• Act as a point of contact for escalated customer inquiries, maintaining a professional and customer-focused approach.
• Gather feedback from users to identify areas for improvement and implement solutions to enhance the overall user experience.
• Conduct user training sessions.
• Maintain accurate records of support activities, including incident reports, service requests, and resolutions.

Qualifications:

• Bachelor’s Degree in Information Technology, Computer Science, or equivalent.
• Proven experience in a technical support role, with a minimum of 3 years in a leadership or supervisory position.
• Excellent knowledge of desktop operating systems, hardware, and software applications.
• Excellent troubleshooting and problem-solving skills.
• Effective communication and interpersonal skills.
• IT certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician, ITIL V4) are desirable.
• Solid understanding of ITIL framework and best practices for IT service management.

Responsibilities:

• Design, build, and manage secure, scalable, and efficient cloud-based systems on Google Cloud Platform (GCP).
• Develop and deploy cloud applications using GCP services such as Compute Engine, App Engine, Kubernetes Engine, and Cloud Storage.
• Migrate on-premises infrastructure to Google Cloud Platform (GCP), ensuring minimal downtime and optimal resource utilization.
• Ensure compliance with security and regulatory requirements, implementing Identity and Access Management (IAM) and other security measures.
• Collaborate with cross-functional teams to identify business requirements and develop technical solutions.
• Optimize system performance, monitoring, and logging using Google Cloud Platform (GCP) tools like Stackdriver and Cloud Monitoring
• Stay up to date with Google Cloud Platform (GCP) innovations and best practices, applying expertise to continuously improve cloud architecture

Requirements:

• Bachelor’s Degree in Computer Science or any related majors.
• Minimum 2+ years of experience in cloud computing, preferably with google cloud platform (GCP)
• Must have relevant certification in google cloud or cloud architect.
• Excellent understanding of cloud architecture, migration, and deployment
• Proficiency in like Java, Python, or C++.
• Experience with agile development methodologies and version control systems like Git
• Excellent problem-solving skills and attention to detail.

Interested Applicants, please email your resume to [email protected] (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

As a BI Engineer, you will play a critical role in developing and maintaining the MicroStrategy setup within the overall Data Platform.

Your responsibilities will include:

• Collaborating with clients to gather and understand business requirements.
• Designing, developing, and optimizing extract, transform, and load (ETL) pipelines to support data flow and analytics.
• Implementing and maintaining robust MicroStrategy solutions for business intelligence needs.
• Performing data modelling to ensure efficient and scalable data architecture.
• Troubleshooting and resolving issues within the MicroStrategy setup.

Requirements:

• Degree in Computer Science, Information Technology, or any related field.
• At least 4 years of experience in designing, implementing, and managing MicroStrategy solutions.
• Proven experience in building and optimizing ETL processes.
• Comprehensive knowledge of data modelling techniques and methodologies.
• In-depth knowledge and experience with MicroStrategy (MSTR) tools and features.
• Excellent problem-solving skills and ability to address complex BI challenges.
• Effective communication skills to liaise with stakeholders and team members.

Interested candidates may send in their resume and cover letter directly to [email protected] (R1434374), stating the position as the subject title in the email.

Jireli Gem Mejia Cabria | EA License No. 02C3423 | Personnel Registration No. R1434374

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Responsibilities:
1. Customer Service:

• Ensure a high level of customer satisfaction by delivering excellent support services.
• Act as a point of contact for escalated customer inquiries, maintaining a professional and customer-focused approach.
• Build and maintain excellent relationships with end-users, understanding their technical needs and preferences.
• Gather feedback from users to identify areas for improvement and implement solutions to enhance the overall user experience.
• Conduct user training sessions to promote self-service options and empower users to resolve common issues independently.

2. Technical Support:

• Identification and resolution of hardware and software issues for end-users, both onsite and remote.
• Serve as an escalation point for complex technical problems, ensuring timely and effective solutions.
• Collaborate with other IT teams within the organization (Infra, Network and App) to address and resolve technical issues.
• Oversee the development and maintenance of standardized laptop images for various user profiles.
• Deployment of laptops to new and existing users ensuring consistency, security, and compliance with organizational standards.
• Design and implement efficient processes for onboarding new employees, including laptop setup, account provisioning, and orientation on IT policies.
• Streamline and execute offboarding procedures, ensuring secure data removal, account deactivation, and retrieval of IT assets.
• Ability to analyze issues related to Microsoft 365 applications.
• Having knowledge to troubleshoot Wi-Fi or Network related issues.
• Possess expertise in diagnosing and resolving printer-related issues, including hardware malfunctions, connectivity problems, and print queue management.
• Develop and implement preventive and corrective maintenance strategies to optimize printer performance and minimize disruptions.
• Collaborate with vendors for escalated printer issues, warranty claims, and hardware replacements.

3. Documentation and Reporting:

• Maintain accurate records of support activities, including incident reports, service requests, and resolutions.
• Generate and analyse performance reports to identify trends and areas for improvement.

Qualifications:

• Bachelor’s degree in information technology, Computer Science, or related field (or equivalent work experience).
• Proven experience in a technical support role, with a minimum of 3 years in a leadership or supervisory position.
• Excellent knowledge of desktop operating systems, hardware, and software applications.
• Excellent troubleshooting and problem-solving skills.
• Effective communication and interpersonal skills.
• IT certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician, ITIL V4) are desirable.
• Solid understanding of ITIL framework and best practices for IT service management

Responsibilities:

• Design, create, modify extract, transform, load (ETL) pipelines in Azure Data Factory ensuring efficient data flow from source to destination.
• Ensure data accuracy and data integrity throughout the ETL processes via data validation, cleansing, deduplication, and error handling to ensure reliable and usable data being ingested.
• Monitor the ETL processes and optimize ETL pipelines for speed and efficiency, addressing bottlenecks, and ensuring the ETL system can handle the volume, velocity, and variety of data.
• Participate in data modeling, designing of the data structures and schema in the data warehouse to optimize query performance and align with business needs.
• Work closely with Business controlling, data engineers and IT teams to understand data requirements and deliver the data infrastructure that supports business goals.
• Provide technical support for ETL systems, troubleshooting issues and ensuring the continuous availability and reliability of data flows.
• Ensure proper documentation of data sources, ETL processes and data architecture.

Requirements:

• 3-5 years of database experience in an enterprise production environment
• Working experience on Azure cloud and with Azure Data Factory is a must, and Oracle cloud would be a plus
• Demonstrable proficiency in PL/SQL to write SQL scripts
• Experience in data injection, cleansing and data modelling
• Hands on Database administration skills on Oracle and PostgreSQL would be a plus
• Good analytical and troubleshooting skills
• Curious, proactive, self-motivated and able to work in a dynamic environment
• Good communication skills