Total 3 Fresh/Entry Level tech support job vacancies in Engineering category in Singapore

6 months contract (extendable based on project requirements)

Responsibilities:

- Primarily responsible as main coordinator and lead engineer for the refresh/ upgrade of Windows 10/ 11 desktop and laptops for the client.

- Working closely with Technical Project Manager and Leader to ensure all workstations are refreshed within project scope timeline with a strong emphasis on customer service experience for a smooth transition.

- Provisioning of desktops and laptops, data migration and re-installation of software

- Plan and liaise with users to schedule tech refresh appointment with users

- Work closely with IT Asset Management for the delivery and write-off of refresh assets, update of the hardware inventory

- Coordination with Application Support for re-installation of in-house application

- Assist users to perform data migration, brief user of the new asset issuance and signoff

- Troubleshoot software and hardware issue related to refresh

- Collect old devices and send to centralized storing areas and process decommission

- Generate progress report of day-to-day tech refresh/ upgrade activity

Qualifications:

- Atleast 1-2 years experience in desktop support

- Strong knowledge in Microsoft Windows 10/11 provisioning

- Troubleshooting of software and hardware

- Time management skills

- Good customer care skills

- Previous tech refresh experience is a plus

Registration No. / Unique Entity Number: 199801439D

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COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

Purpose:

The Engineer shall be rotated to provide technical support and work in the 3 units in Technology Support:

• TV Studios & OB Support (TVS)
• Media Delivery (MD)
• Technical Support (BE IP)

The Scope:

The Engineer is expected:

i. TV Studios & OB Support (TVS)

• To support the design, installation and maintenance of broadcast enterprise systems for Studio Production, Location Unit and Outside Media Production. He/She assists in delivering infrastructure projects, which includes system integration, acceptance tests and enhancement work.
• To perform preventive and corrective maintenance of broadcast related equipment and infrastructure which involves delivering infrastructure projects as per technical instructions, standard procedures and learning on-the-job in maintaining TV Studios, Outside Broadcast Production, OB van systems/ equipment and Parliament House for live broadcast and production.
• To assist in the setup and provide technical support of production facilities for major events coverage.

ii. Media Delivery (MD)

• To support the design, installation and maintenance of allocated parts of the organisation's linear and non-linear media equipment and infrastructure.
• To assist in delivering Contribution infrastructure projects which includes maintenance on microwave link, fibre link, cellular data bonding link and other types of wired and wireless links equipment and infrastructure which involve delivering Media Contribution projects as per technical instructions, standard procedures and learning on-the-job in a project environment.
• To assist in the setup and support the media connectivity and delivery from outside locations to base for live broadcast and production.

iii. Technical Support (BE IP)

• To support the design, installation and maintenance of broadcast enterprise and production IP infra media network.
• To assist in delivering infrastructure projects, which includes system integration, acceptance tests and enhancement work.
• To perform preventive and corrective maintenance of broadcast related equipment and infrastructure which involves delivering infrastructure projects as per technical instructions, standard procedures and learning on-the-job in maintaining broadast controller, orchestrator and monitoring system for media IP network.

Requirements:

• Degree in Electronic & Electrical Engineering or Information Engineering & Media or Computer Engineering from a recognised tertiary institution
• Hands-on Engineer with interest in broadcast engineering
• Knowledge in IT and computer network
• Proficient in written and communication skills
• A team player who is able to work independently and is prepared to perform shift duties

• MNC Company
• Basic $2500 – $4000 + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Jurong East
• Working days: Monday to Friday
• Working hours : 8.30am to 6.15pm
• TRAINING PROVIDED

Job Responsibilities:

• Assisting the Technical Lead with the following:
• Concept General Arrangement for preparing proposals and Data Sheet
• Coordinating and monitoring the concept design team
• Preparing technical presentations
• Support Business Development/Marketing Team with their technical documentation
• Other ad-hoc duties as assigned

Job Requirements:

• Possess minimum Diploma/Degree in Naval Architecture, Marine Engineering, or relevant courses
• Candidate without experience is welcome as Training will be provided

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492