Job Role: Network Engineer
Mandatory Skill: Cisco Switching & Routing
Supporting Skill: Network Management Information System (NMIS)
Years of IT Expereince: Minimum 5-7 Years
Minimum Educational Qualification: Diploma
Purpose of this hiring: To provide Maintenance and Operation Support for Data Center Common Infrastructure
24/7 Standby require: Yes, 24*7 offsite standby and after office hours onsite support (e.g. scheduled maintenance and issue management) if required
Work Location: Depot Road
No. of Working days per Week: Monday to Friday (5 Working days)
Working Hours: Monday to Friday: 8.30am to 6pm, (including 1 hr lunch break). Not exceeding 44 hours per week.
Job Responsibilities:
- Gather business and/or application requirements on the infrastructure to plan, design, install, test & implement systems in accordance with the specifications & service level.
- Aligned or enhanced ITSM/ITIL methodologies in daily operations e.g. Change, Incident, problem, release management & CMDB.
- Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & service level availability.
- Respond promptly to incident, root cause analysis & provide temporary and/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
- Implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
- Create and maintain comprehensive documentation for all implemented networks.
- Assist in preparation of proposals and solution presentations.
- Able to lead a team of network engineers (size).
- Evaluates internal & external business environment to develop long-term strategy for the unit/organization
- Applies business & financial knowledge to address business issues & drive the business.
- Establishes & promotes effective business operations across multiple countries &/or regions & coordinates appropriately with the broader global business
- Attain key certifications for partnership with key vendors.