Company Profile
Julian Grey's client is a precision engineering firm for laser, optics, and photonics.

Responsibilities

• Create comprehensive electrical circuit diagrams for automation and equipment systems.
• Assess, integrate, and validate hardware to ensure compliance with technical specifications.
• Produce CAD drawings depicting electrical circuits.
• Assist in diagnosing and resolving issues with system assembly, operation, and testing.
• Aid in equipment setup, problem-solving, and occasional installation.
• Provide assistance in testing new hardware and applications in-house.

Requirements

• Experience in automation machine design, proficiency in Electrical Design Software, electrical/electronic circuits and test instrumentation

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Please WA Jian Wei @ 87389860

Only Shortlisted candidates will be notified

Quek Jian Wei

Reg No. R22110928

Julian Grey Corporate Advisory Pte. Ltd.

EA License No: 19C9568

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Key Responsibilities

• Accurately document all equipment deliveries and removals.
• Conduct routine audits to ensure inventory integrity and compliance.
• Use equipment such as pallet jacks to facilitate safe item movement.
• Work within a ticketing system to manage tasks and assignments effectively.
• Execute the secure destruction of data-storing devices, including hard drives and SSDs.
• Manage shipping, receiving, and inventory processes.
• Prioritize and resolve tickets, escalate issues, and handle blockers to sustain inventory operations in line with service agreements.
• Be prepared to work outside standard business hours, including weekends or holidays, as needed.

Qualifications and Skills

• Diploma or Degree in IT, Computer Engineering, or a related discipline.
• At least one year of experience in IT Support or Systems Monitoring (fresh graduates with a proactive attitude are encouraged to apply).
• Minimum six months of experience in Inventory Control, Logistics, or Warehouse Management.
• Capable of performing physical tasks, including lifting and working at heights, with or without equipment assistance.
• Excellent communication skills in English, both spoken and written.
• Motivation to grow and learn new technical skills.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

JOB SCOPE:

Design, develop and deliver working software applications to delight customers
Improve software quality using XP practices such as code review and unit testing
Adheres to the Software Craftsmanship Manifesto
Prepare architectural and other technical documents
Assist on: user stories elaboration, test automation and bug fixes, build and release automation

Requirements

Solid experience in any of technologies: Java, NodeJS, Ruby on Rails, .Net , Agile, ReactJs
Experience with version control systems such as Git, Continuous Integration (Bamboo/TeamCity)
Experience developing in Mac/Linux environment
Experience working in agile teams – TDD, Pair programming, Scrum, XP
Familiar with both Windows and UNIX/Linux servers, Design Patterns, Unit Testing

• Handle schedule work in accordance with the master and detailed work program.
• Manage technical and engineering problems.
• Liaise with consultants for technical issues and organise site activities with subcontractors.
• Maintain quality standards and perform site inspections and resolve technical issues on time.

Requirements:

• Degreein Civil Engineering recognised by Singapore PE Board.
• Registered Resident Engineer with IES/BCA.
• At least 3 years of relevant working experience preferably in handling LTA projects.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Support the planning, implementation and upgrade of the cybersecurity products and solutions.
• Train external and internal clients on how to use the company products and solutions.

Requirements:

• Diploma in IT/Cyber Security Engineering or equivalent
• At least 2 years of CyberArk experience in IT, IS or Cybersecurity industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

• Singapore Based (Kallang)
• 5 days | 9am - 6pm
• Basic Salary: $4000-$5000
• Degree in any Engineering discipline; Minimum 3 years of experience in software development in the automation / semiconductor industry
• Career Progression Opportunities

Responsibilities:

• Software development and implementation for high speed automated equipment
• Software design, coding, testing, debugging and validating
• Evaluating and establishing system performance and specifications
• Provide software technical support to a team of field service engineers
• Software maintenance of existing equipment

Requirements:

• Degree in any Engineering discipline with minimum 3 years of experience in software development in the automation / semiconductor industry
• Must have experience in vision inspection equipments
• Strong programming skills in C / C++
• Must have good hands-on experience in programming multi-threaded windows application using Visual C++
• Good knowledge of electronic components, motion control and interfacing with inspection systems
• Strong Mathematical and Algorithmic development skills
• Able to travel overseas for field support when required
• Must be prepared to work overtime when necessary

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Singapore Based (Tuas)
• Monday to Friday (8am to 5pm)
• Basic: $3800 to $4300 + site allowances + Transport Allowance
• Joining Bonus
• Bachelor in Chemical Engineering; Min 1 years of process industry experience
• Career Progression Opportunities

Responsible for developing and implementing process strategies, managing process resources, optimizing current processes, and maintaining process documents.

Job Specifications

• At least a Bachelor in Chemical Engineering
• Min 1 years of process industry experience
• Strong working knowledge of process related standards, Process Improvement
• and Safety Management

Responsibilities:

• Analyze and evaluate existing processes, take measurements and interpret data including SCADA system operations (in line with company towards digitalization)
• Perform risk assessments
• Research, design, and develop processes to optimize productivity and workflow
• Oversee operations and maintenance of facility processes
• Determine the organization and setup of operations
• Oversee implementation of new processes and procedures
• Investigate and troubleshoot any problems that arise with processes, procedures, and operations
• Develop best practices, routines and innovative solutions to improve throughput and quality of output
• Manage cost and time constraints
• Provide process documentation and operating instructions
• Involve and perform PSM and Hazop study
• Become turn key manager to plan and execute plant shutdown
• To undertake any other assignment given by the Management from time to time.

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Location at Tuas, Work on site (sea)
• 5 Work Days 8am-5pm / 8.30am-5.30pm / 9am-6pm
• Basic Salary Open for Discussion + AWS(dec) + Variable Bonus (Jan) + Medical Benefits + Transport Allowances

Responsibilities:

• Perform the repair, maintenance or overhaul of marine diesel engines 2 & 4 stroke under supervision of Engineer / Technicians.
• Comply with all the requirements to carry out the jobs in the shipyards or anchorages.
• Lifting and shifting heavy components of engine back to workshop for repair / recondition and vice-versa.
• Ensure prompt response and smooth communication with the customers
• Perform other tasks as may be assigned by the Operation Manager

Requirements:

• Must DEGREE in marine / mechanical / engineering qualification
• At least 3 years of related experience as Marine Service Engineer.
• Hands-on experiences in trouble-shooting, maintenance and repair is an added advantage
• Prefer someone with maintenance experience in marine engine makers like MAN and Wartsila
• Training period at office (Tuas), after training will work on vessel.
• Willing to work in shipyard / anchorage environment

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Service Engineer

Location: Tuas (Company pick up available - West & North)

Salary: $3,000 - $4,000 + OT + AWS + Performance bonus

Working days: Monday - Friday

Working hours: 8:30am – 4.30pm

Job Description:

• Product delivery training to distributors and customer
• Provide diagnosis guidance and analysing of fault found to Distributor / End-user, remotely via emails and/or calls
• Carry out field services at site in local and ASEAN countries.
• Furnish service report and recommendation of spare parts, assisting Parts team to locate correct spare parts from parts catalogue.
• Furnish Warranty claims and Quality report to drive quality improvement on our products.
• Willingness to work beyond office hours if required and any other ad-hoc duties assigned from time to time.

Requirements:

• Diploma and/or certificates in Engineering with relevant working experience in construction machinery industry
• Able to read and understand Electrical, Hydraulic and Pneumatic schematic diagram
• Possess valid Class 3 Driving License

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities

* Main: Understand and help plan/guide/implement the migration of reporting/analysis use-cases from Essbase cubes to other tools (Tableau etc)

* Secondary: Review/optimize/consolidate datasets needed by end-users to encourage reusability through standardization and optimized performance

Skills

* Extensive experience in Business/Finance Analysis and Business Intelligence concepts

* Strong hands-on experience in SQL and SQL/resource optimization

* Strong hands-on experience in Tableau datasource and dashboard development/optimizations.

This is a 12-month long term assignment from our Zurich office to Singapore branch for supporting the Head Information Security Asia in the areas of security engineering, primarily focused on security roadmap projects. This role functions in conjunction with the global Information Security team based across Singapore and Zurich. The incumbent will work closely with global counterparts in Switzerland as part of the team to support the rollout of global initiatives in Asia. As part of the Risk Management function in the Bank, the incumbent will need to work closely with the various key stakeholders, along with the Head of Information Security Asia and Cyber Fusion Centre Asia Lead to ensure that Information Security risks are highlighted, mitigated and remediated appropriately.

Responsibilities

• Support global and in-region engineering requirements.

• Identify, analyse and respond to cyber security incidents across all Julius Baer locations worldwide.

• Report/escalate major findings to management.

• Detection Engineering: Maintain/improve the SIEM solution based on inputs from CTI team.

• Update Splunk dashboards and searches used for SOC security monitoring.

• Further automate workflows through Splunk SOAR.

• Support projects improving Julius Baer’s security posture.

• Participate in industry-wide technical exchange groups.

Professional and Technical Requirements

• Higher education in computer science or business computing and specific education in IT security is a plus.

• Experience with programming/scripting languages, preferably Python, PHP and Javascript.

• Knowledge on relational databases.

• Work experience in a security operations centre or in the areas of security monitoring or security engineering.

• Experience with SIEM and/or SOAR solutions (ideally Splunk).

• Willingness to participate in the on-call duty team.

• Motivation to work in a global team.

• Fluent in Germam verbally and in writing and good English skills are a must.

• Handle the design team to achieve targets for the Civil engineering, Geotechnical engineering, Infrastructural design works.
• Lead consultant and review their design to ensure to meet the relevant requirements and the project’s preference.
• Discuss the design results to the client and other stakeholders and obtain their agreement.
• Enhance the design to reduce cost and construction schedule effectively.
• Finish all design works including necessary approvals without adversary affecting the tender/construction schedule.

Requirements:

• Degree in Civil Engineering recognized by the PE Board
• At least 7 years of marine civil design experience in a large-scale project.
• Good knowledge in international and domestic standards for design work.
• Experience in marine structure D&B plant project and overseas ODA project is an added advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

• Position: Marine Service Engineer
• Location at Tuas, Work on Vessel (Site)
• 5 Work Days 8am-5pm / 8.30am-5.30pm / 9am-6pm
• 13 Month Bonus & Performance Bonus Are Provided
• Entitled to Medical Benefits + Transport Allowances
• Basic Salary is Open For Discussion Based On Skillset

Company's office is located at Tuas Singapore and a service & solutions providers of marine engine services and marine engine spares, including de-carbonization, dual fuel engine conversion, iTAC coated piston rings, and condition monitoring systems.

Roles & Responsibilities

• Perform the repair, maintenance or overhaul of marine diesel engines 2 & 4 stroke under supervision of Engineer / Technicians.
• Comply with all the requirements to carry out the jobs in the shipyards or anchorages.
• Lifting and shifting heavy components of engine back to workshop for repair / recondition and vice-versa.
• Ensure prompt response and smooth communication with the customers
• Perform other tasks as may be assigned by the Operation Manager

Job Requirements:

• Must At least Nitec / Diploma in marine / mechanical / engineering qualification
• At least 3 years of related experience as Marine Service Engineer.
• Hands-on experiences in trouble-shooting, maintenance and repair is an added advantage
• Prefer someone with maintenance experience in marine engine makers like MAN and Wartsila
• Training period at office (Tuas), after training will work on vessel.
• Willing to work in shipyard / anchorage environment

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

• Deliver engineering support for wide range of products (RF / Mixed Signal / Digital) through all phases from development to production release.
• Liaise closely with test engineering team and production support team to drive debug activities, reliability qualification and yield enhancement.
• Maintain close interaction with Product Test Engineering team and communicate technical product status to management.

Requirements:

• Diploma in Electronics/Electrical Engineering or equivalent.
• At least 5 years of Product/Test Engineering experience with foundry process background.
• Hands-on experience with Advantest 93K ATE.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

• Implement software development/support for automated computer vision equipment.
• Participate in Software Development Life Cycle.

Requirements:

• Diploma in Engineering
• At least 2 years of working experience in Visual Studio Development Environment.
• Good understanding of automated Computer Vision equipment, image procession automatic

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Work closely with the project manager and administer the design control system and programming to meet budget and timeline expectations of the project.
• Responsible of modifying controls, designs, and other documents in accordance with processes and standards and in line with industry standards as per the customer's URS.
• Assist and participate in internal the purchase, FAT and SAT, test and debug, controls and validation operations.

Requirements:

• Diploma in engineering or equivalent
• At least 3 years of relevant work experience in control systems design.
• Knowledgeable in Allen Bradley and Siemens-S7 programming

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Job description:

• Lead in the identification and ensure implementation of opportunities to optimize/improve manufacturing processes including using engineering methods (e.g., SIX Sigma and LEAN methods) employing technical design skills to redesign/design of and ensure equipment, tools, fixtures, etc. are up to standards
• Drive the development and manage the execution of complex experiments and tests (including writing and executing protocols) on a simple product line to qualify and validate manufacturing processes; analyse results, make recommendations, and develop reports
• Train, coach, and guide employees on more complex procedures
• Oversee manufacturing support tasks; give instruction to engineers/ technicians on conducting tests; train engineers/ technicians and provide feedback; and coordinate engineer/ technician work
• Lead and establish complex project plans to ensure deliverables are completed to customer’s expectations, using project management tools (e.g., Project Plan, Risk Analysis, etc.)
• Analyze and resolve complex Manufacturing and Compliance issues (e.g., CAPA, non-conformances, audit observations)
• Develop training and documentation materials (e.g., work instructions) for production to enable the seamless knowledge transfer of project and manufacturing processes

Requirement:

• Bachelor's Degree in Engineering or Scientific field with minimum 6 years of industry experience
• Proven expertise in usage of MS Office Suite; CAD experience preferred
• Excellent documentation, communication skills and interpersonal relationship skills including negotiating and relationship management skills
• Ability to translate technical information to all levels of the organizations
• Advanced problem-solving, organizational, analytical and critical thinking skills
• Strong leadership skills and ability to influence change
• Knowledge of and adherence to Environmental Health and Safety and Quality guidelines as they relate to department clean room medical device manufacturing
• Ability to manage competing priorities in a fast paced environment
• Represents organization in providing solutions to difficult technical issues associated with specific projects

Our client provides products and solutions to hospitals in Singapore.

• Develop and execute validation protocols for washers and sterilizers used in hospital settings.
• Support regulatory submissions and inspections, providing necessary documentation and evidence of compliance.
• Ensure documentation is complete, accurate, and audit-ready.

Requirements:

• Degree in Biomedical Engineering
• At least 2 years experience testing Central Sterile Supply Departments and/or water treatment systems.
• Excellent analytical, problem-solving, and communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Job Description & Requirements

• Experience in QA and support

• Experience with full-stack web-technologies like React JS, Node JS etc.

• Knowledge of the Software Development Process

• Working with databases and data manipulation

• Knowledge of Agile methodologies and testing techniques

• Adaptable technical knowledge and ability to perform multiple tasks at the same time

• Good written and verbal communication skills

• Passion for quality, performance, reliability and teamwork

Our client is a distributor of automotive and industrial solutions.

• Manage and configure network devices such as firewalls, routers, VPNs, internet proxies, and wireless networks.
• Optimize enterprise networking, including WAN, LAN, and VPN implementations and support.
• Monitor system performance and troubleshoot issues to ensure optimal performance and reliability.

Requirements:

• CCNA certified
• Diploma in Computer Science/Information Technology or equivalent.
• At least 2 years of experience in Infrastructure Engineering.
• Good knowledge with internet architecture designs (TCP/IP, DNS, DHCP, Proxy and Firewall).

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Morgan McKinley is looking for a Network Operations Engineer to join our client’s dynamic network operations team. Our client, a leading multinational social media technology company, offers an opportunity to enhance the efficiency and reliability of one of the world’s most fast-paced networks.

This role is for a 12 month contract assignment with a possibility to extend or be converted to perm!

Job Description:

• Support operations for the company’s large-scale network infrastructure, including internet infrastructure (CDN or IAAS) or large IXSP internet network.
• Conduct in-depth analysis of complex technical issues across networks, addressing everything from automated tools to hardware failures and network problems.
• Identify potential operational risks and develop strategies to mitigate or minimize them.
• Enhance escalation and emergency response procedures, ensuring comprehensive postmortems to prevent future issues.
• Manage escalations to closure, leading investigations across various domains and functional teams.
• Collaborate with Network Engineering, Systems Engineering, Traffic, Logistics, Program Management, and OEM partners to achieve outstanding operational results and oversee external vendor performance.
• Participate in the on-call rotation with the global operations team.

Requirements:

• BS or MS in Computer Science, Computer Engineering, or a related technical discipline, or equivalent experience.
• With 4+ years of relevant experience in network operations, supporting large-scale network infrastructure.
• Extensive internetworking experience with a large ISP internet network, CDN/Edge network, and handling at least Tier 2 escalations.
• Expert knowledge of TCP/IP, IPv6, L3 Switching, BGP, packet capture and analysis, and protocol session communication (TCP/UDP/HTTP).
• Intermediate knowledge of Linux systems, DNS, HTTP, and server hardware.
• Understanding of power and cooling in large data centers.
• Proficiency in data-driven analysis on large-scale data sets to identify problems and root causes.
• Experience implementing and maintaining monitoring, alerting, and repair systems for production networks in a DevOps environment.
• Scripting and/or coding experience in languages such as Python or Go for monitoring, alerting, or provisioning.
• Relevant certifications (e.g., CCNA, CNIE, A+, Sec+) are a plus.
• Proven ability to work within a global team, collaborating with cross-functional teams in a fast-paced, dynamic environment with minimal supervision.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.


Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

From making valuable connections between people and businesses to building premium services that deliver high-value experiences, we are the teams who create all of Meta's products used by billions of people around the world. As Meta focuses on building the next evolution of social experiences, the team plays a crucial role in shaping the communication pathways that all sized businesses, especially small to medium ones, need to thrive in the new digital economic environment. And we achieve that from end-to-end product and technology innovation.

As a Software Engineer on the team at Meta, you can help build cutting-edge full-stack technologies that will transform the way people and businesses connect and communicate. You’ll help develop the next-generation of products that help us connect the next billion people, create new features that have billions of interactions per day and be a part of a team that’s working to help people connect with each other around the globe

RESPONSIBILITIES

• Full stack web/mobile application development with a variety of coding languages
• Create consumer products and features using internal programming language Hack
• Implement web or mobile interfaces using XHTML, CSS, and JavaScript
• Work closely with our PM and design teams to define feature specifications and build the next generation of products leveraging frameworks such as React & React Native
• Work closely with operations and infrastructure to build and scale back-end services
• Build report interfaces and data feeds
• Complete medium to large features (each with many tasks) independently without guidance
• Proactively identify and drive changes as needed for assigned codebase, product area and/or systems

MINIMUM QUALIFICATIONS

• 2+ years of programming Experience
• 2+ years relevant experience building large-scale applications or similar experience
• 2+ years experience designing and completing medium to large features independently without guidance
• 2+ years experience identifying and driving changes to applications as needed
• Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience.

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

• Institutional organization in Singapore
• Oversee maintenance and repair works in Campus

About Our Client

My client is a prestigious school in Singapore with several campuses across the country. They are currently expanding their Facilities team to support upcoming projects within the campuses.

Job Description

• Plan and oversee corrective and preventive maintenance for various mechanical and electrical systems, fire protection systems, and building services.
• Maintain high standards of workmanship by staying updated on best practices and implementing new initiatives like control guidelines, audits, and checklists.
• Provide operational day-to-day support.
• Prepare RFQs, evaluate using PQM, recommend for award, and coordinate and execute works and projects.
• Manage contractors, monitor project timelines, budgets, and resource allocation.
• Communicate regularly with stakeholders, offering technical guidance and advice.
• Coordinate with stakeholders and service providers in planning and executing events and activities.
• Be on 24/7 standby for activation during emergencies.

The Successful Applicant

• Diploma in mechanical or electrical engineering
• 5 years+ of experience in facilities management
• Strong communication skills for liaising with internal and external stakeholders
• Availability to work on alternate Saturdays

What's on Offer

• Attractive benefits and package will be offer to the right candidate.

Contact

Hazel Choi (Lic No: R24122391 /EA no: 18S9099)

Quote job ref

JN-062024-6467157

Phone number

+65 6533 2777

Michael Page International Pte Ltd | Registration No. 199804751N

About the job

Company Overview

Taguchi Marketing is an Australian & Singaporean based software development company that develops and distributes the Taguchi® Marketing Automation Platform. The company operates in the Digital Marketing and Technology industry and has experienced significant growth over the past few years.

What We Offer

Taguchi are at the forefront of data driven marketing and you’ll be front and centre in working with clients and developers to deliver a broad range of exciting projects.

• You get to work with a growing number of blue-chip brands in across a variety of industries
• Very competitive salary
• Convenient Singapore CBD location
• Taguchi are in an exciting growth phase in terms of product development and client adoption.
• It’s a small and collaborative team where you will be exposed to and learn from leaders in their respective fields. On top of that, everyone is friendly and accommodating.
• We provide opportunities for career advancement within company.

Job Responsibilty

The Technical Support Engineer will be part of our Melbourne and Singapore based support team and will provide technical assistance and support to clients across Australia, Asia-Pacific, Europe and the United States.

The Technical Support Engineer will report primarily to the Operations Manager and other line managers as required and will work closely with our software development, product and account management teams to ensure client support tickets are answered and resolved appropriately.

Specific tasks include:

• Monitoring and processing client support tickets via a centralised ticketing system, within agreed time frames
• Troubleshooting, debugging, and implementing fixes for client raised issues
• Providing end-users with a series of actions or instructions to resolve issues or perform certain tasks
• Escalating and following up tickets with other teams where required
• Prioritization & management of tickets
• Reporting common and new issues to the product team
• Improvement of the support knowledge base and support documentation
• Frontend development tasks including updating, implementing and fixing Javascript/HTML emails
• Contributing to the improvements of the Taguchi software
• Work independently to complete development/bug fixes
• produce efficient and quality code and carry out testing
• Identify and implement ideas to improve processes, programs and software
• Help support other team members
• Perform other various tasks as required and in accordance with their skills and personal development

Key Results Areas

The ultimate success measurement for the Technical Support Engineer will be in the quality of the technical tasks and technical support tickets completed, and the level of resulting client satisfaction.

Job Requirement

You will be able to demonstrate proficiency in the following:

• Frontend web languages (HTML, CSS, Javascript)
• Customer service or technical support
• Exposure to ticketing software

Experience with some or all of the following would be an advantage:

• MacOS
• Jira, OneDesk
• JavaScript package management and build tools
• Vue.js
• React
• Versioning tools including GitHub
• Email template development
• Experience with the Taguchi® Marketing Automation Platform or another marketing automation platform
• Secure coding practices and knowledge of and/or familiarity with OWASP

Report To

Operations Manager (Melbourne, Australia based)

Quality traits we are looking for

We are seeking an individual that can provide technical assistance and support to our clients. The ideal candidate will have a technical background and excellent communications skills to effectively troubleshoot and resolve technical issues.

We are also looking for:

• A great team player
• A friendly and positive, can-do attitude
• Technical proficiency and enthusiasm to learn
• Ability to problem solve and excellent attention to detail
• Ability to collaborate and communicate with both technical and non-technical teams
• Capability to work proactively, both independently and within a team environment
• Excellent communication skills (both written and verbal) to articulate complex topics
• Superior organisational skills and strong work ethic
• Excellent customer service skills and ability to empathise with customers
• Willing to develop and extend themselves outside of their comfort zone and take the initiative
• Ability to adapt and have flexibility to varying working hours

Things about you

We want to know what makes you tick, what you enjoy – hobbies, achievements etc. So come prepared.

Qualifications

Polytechnic or University Graduate in IT, Software Development, Marketing or equivalent training or experience working with web technologies.

Years of Experience

1-2 years

Previous employment is not essential, therefore suitably qualified graduates are invited to apply. However, prior experience in a technical or system support role is advantageous.

Job Type

Entry level, full-time, hybrid

Based in Singapore CBD

To cater for our European and US clients, the hours of this role will be 12pm-9pm Monday to Wednesday and 9am-6pm Thursdays and Fridays (subject to change).

Important

Applicants must be legally entitled to work full time in Singapore. Proof of work eligibility and local references will be required. All Taguchi Marketing Pty Ltd appointments are conditional on the selected applicant passing a successful police background check.

Salary

For full time, the salary ranges between SGD $3,000-$3,500 per month, depending on experience.

Application

Contact details: Please email your resume and a cover letter addressing the above to [email protected].

Attention to: Operations Manager

Company's Profile
Julian Grey’s client is a global semiconductor equipment provider, specializing in inspection solutions for various industries. They have offices in APAC and are seeking motivated individuals to join their growing team.

Responsibilities

• Configure semiconductor devices, troubleshoot issues, and document engineering advancements.
• Create procedures for machinery assembly, assessment, and testing.
• Work with engineering and software teams to enhance system architecture.
• Partner with multidisciplinary engineers to address system challenges.

Requirements

Experience in setting up automated systems.

Proficient in electro mechatronic systems.

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Interested Applicants
Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
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Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568