Job Description
- Gather business and/or application requirements on the infrastructure to plan, design, install, test & implement systems in accordance with the specifications & service level.
- Networking Protocols, Network Configuration and Management, Routing and Switching, Subnetting and IP Addressing, Network Security, Network Troubleshooting, Network Monitoring and Management Tools
- Aligned or enhanced ITSM/ITIL methodologies in daily operations e.g. Change, Incident, problem, release management & CMDB.
- Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & service level availability.
- Respond promptly to incident, root cause analysis & provide temporary and/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
- Implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
- Create and maintain comprehensive documentation for all implemented networks.
- Assist in preparation of proposals and solution presentations.
- Able to lead a team of network engineers (size).
- Evaluates internal & external business environment to develop long-term strategy for the unit/organization
- Applies business & financial knowledge to address business issues & drive the business.
- Establishes & promotes effective business operations across multiple countries &/or regions & coordinates appropriately with the broader global business
- Attain key certifications for partnership with key vendors.
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PERSOLKELLY Singapore Pte Ltd | RCB No. 200007268E | EA License No. 01C4394 | Reg. R21100696 | Agnes Goh Li Er