Credit Collection Specialist (East, Bank/ up to 4.5k)
11 months ago
The Opportunity
Opportunity to work for one of the leading financial service providers and top banks
Great exposure
6 months contract, potentia..
The Opportunity
- Opportunity to work for one of the leading financial service providers and top banks
- Great exposure
- 6 months contract, potentially renewable and convertable
Responsibilities
- Contact delinquent customers for payment and containing flow of delinquent accounts.
- Provide customers with sufficient information and the appropriate methods to make payment to the Bank.
- Review customers' profiles and introduce the most effective collection actions.
- Negotiate payment schedules that will ensure maximum recovery and minimum risk exposure to the Bank.
- Escalate irregular cases promptly to team leader for advice and direction.
Profile/Qualifications
- 6 months contract, with extension option by Bank
- Minimum diploma holder
- Knowledge / experience in customer service, telemarketing and call centre will be added advantage
- Good communication skills, preferably proficient in multiple languages / dialects
- Emotionally resilient with good negotiation skills
- Good analytical and decision-making skills
- A team player with good interpersonal skills
- Proficient in Microsoft Office applications
Next Step
- Prpare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package
- Send your resume to [email protected]
- All shortlisted candidates will be contacted
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