Total 2 support analyst job vacancies in Finance / Banking / Insurance category in Singapore

Our client is a leading private bank in the banking sector and they are looking for a few Operations Analyst (12-months) to join them.

Department/Job Overview:

The Security Transfers team handles the security asset onboarding process for Private Banking clients.

You will be an effective teammate, actively involved in the daily business by supporting timely and efficient settlement of all security transactions across markets that represent new asset inflows into the bank. The process is a crucial one that kick-starts the support of the Wealth Management business. Asset transfers require timely processing while maintaining a high standard of control and accuracy; the team also ensures any queries and coordination required are followed up timely and expertly.

Key Responsibilities:

• You shall liaise with transfer counterparty to negotiate and agree on transfer details and timeline.
• You are responsible for processing all instructions in accordance to the trade details and ensure accuracy in the SWIFT instruction sent to custodian.
• You will follow up transfer cases to ensure smooth street settlement of the transfer.
• You are to ensure all transfers are processed by EOD accurately.
• You will maintain and ensure that all trade documentation is properly filed and archived.
• You have ability to liaise with custodians/counterparties/front office to resolve disputes and discrepancies.
• Familiarizing with internal tool landscape, infrastructure and processes
• Application of experience and knowledge to PB APAC environment
• Ensuring that assets (securities) received and/or delivered.
• Assist migration lead on integration related activities

Qualifications

• Attention to detail / Meticulous / Careful
• Comfortable with technology
• Securities settlements (SWIFT MT54x messaging) knowledge/skills will be useful.
• Basic market knowledge for securities (equities & bonds) will be useful.
• Communications skills to liaise with Front Office and counterparties.
• You possess good numerical and analytical skills.
• You have acquired 1-2 years of Settlements experience preferably.

Our Client is a leading private bank in the banking sector and they are looking for an Operations Analyst - Securities Services (6-months) to join them.

Responsibilities include:

• To promote efficiency and independence in our front to back process flows by focusing on timely and accurate handling of client instruction validation, and professional and friendly client callbacks, related to areas including: Ad-hoc fund transfer, Cheques/Cashier Order deposit and Issuance, Security Transfer
• Support the onboarding/termination of Stock Lending Borrowing for WM clients and liaison with HK IRD for HK securities for tax exemption.
• Coordinate and support IPO documentation process with Execution desk, external brokers and legal teams.
• To manage all incoming Front Office issues/escalations related day to day instruction handling in a timely, accurate and customer friendly manner.
• To facilitate process change and continuous improvements within above-mentioned areas, by addressing issues and participating in projects and initiatives to improve efficiency either within or outside the team.
• Driving Digital Change - Build and encourage a digital change culture in the team. Implement improved processes with a focus on digital straight through processing solutions. Participation and collaboration across Front-to-Back projects.
• Report or raise irregularities or issues which may cause potential breach in controls or deviations from standard processes promptly to team leader and line manager

Skills & Requirements:

• Overall know-how of banking products and processing areas
• Good command of English, Mandarin and or Cantonese as you will require to perform client call-backs to individuals speaking these languages on a daily-basis.
• Pleasant personality with outstanding interpersonal skills
• Organised and systematic individual who pays attention to details and accuracy
• Fast learner and ability to rotate between different topic areas and tasks
• Experience in client services and/or payment processing
• Outstanding end-user computing skills (MS Office Suite), Visual Basic, Macros etc.