We’re on a mission to make financial services accessible and effortless for SMEs. As one of Singapore’s latest digital wholesale banks fully regulated by MAS, we’re committed to continuous innovation to bring about simpler, safer and more rewarding financial services. #bringingaboutwhatsnext
Responsibilities
- Drive heightened standards on collection strategy and risk segmentation to improve collection management efficiencies and effectiveness, leveraging data analytics
- Establish a framework for productivity metrics, benchmarking and performance monitoring
- Drive enhancement of collection system, dashboard and process to gain efficiency and effectiveness in delinquency and NPL management
- Establish and execute restructuring program, working closely with Credit Approvers
- Understand drivers for delinquency and loss rates, recommending collection strategy changes proactively
- Establish collection playbook to support consistent implementation of policies/processes to other markets
- Perform front end or backend collection and recovery for non-performing loan, working with law firms and real estate agencies
- Coach and supervise junior collectors
Requirements
- Minimum 10 years of Collection Management experience covering Unsecured And Secured Portfolio in the banking or financial industry
- Preferably possess the following complementary work experience in:
- SME Credit
- Restructuring
- Credit loss recognition and forecasting
- Degree holder, preferably in risk management discipline
- Good inter-personal, communication & writing skills
- Meticulous with strong analytical and problem-solving skills
- Motivated and collaborative team player with ability to consider the broader picture
- Proficient in computer applications (MS Office and preferably SQL or data analytics tools)
- Credit Risk/Collection Experience: 10-15 Years
