Total 2 job vacancies by Delivery Hero

We are seeking a highly dynamic FP&A leader to oversee and lead finance partnering activities for foodpanda's APAC markets and all businesses, including new ventures. This role will involve leading and managing a team of five senior FP&A professionals who support the respective APAC markets.

Main Duties and Responsibilities:

• Oversee and lead finance partnering activities for APAC markets and all businesses including new businesses. Capacity to adapt to the challenges of operating in volatile economies and managing the impacts of inflation and currency devaluations, ensuring real values is derived from right strategies.
• Focusing on markets which are developing/under developed but has huge potential for growth (PK,BD,PH and CLM) to support and contribute on the strategy piece of operational finance.
• Partner with regional business heads and country managers in management accounting, budgeting and forecasting, and financial analysis.
• Develop financial plans based on an in-depth understanding of business needs, with the objective of achieving growth and profitability targets.
• Oversee financial and information analysis, measure the financial impact from a broad range of variables and key indicators.
• Compile and present financial data to evaluate business performance, and provide informed recommendations.
• Driving the Business to meet target KPIs by providing proactive insights to highlight opportunities for improvement to support decision making (e.g. pricing)
• Leading change management projects including new country expansion, new vertical launches or new product rollouts
• Lead ad-hoc projects, and continually automate/streamline processes to improve business efficiency in the region keeping in view the complexities around various countries of operation.
• To groom existing team and further build to be the next hyper-functional finance team

Platform Workers Insurance-related matters

• Medical Claim and Payout procedure:

Assess medical expense claims’/medical invoices’ validity  Assess medical or hospital leave claims Initiate payout to Platform workers process upon claim validity  Initiate reimbursement process from insurers

• Coordinate and follow up on injury reports with claimant / Provide excellent service to our platform worker community to ensure missing information is being provided and information is communicated
• Update and maintain the injury record system on a daily basis and query out new injury claims from our database
• Manage our agents from our shared service centre that are one channel in which injuries are being reported and adjust SOPs if necessary
• Maintaining a positive, empathetic and professional attitude toward all stakeholders at all times
• Responding promptly to Platform Workers' inquiries
• Knowing our products inside and out so that you can answer questions
• Come up with initiatives to improve the process along the way as it is completely new / shape the injury process claim landscape in coordination with other stakeholders involved
• Communicate closely with other teams (e.g. call centre, dispatching, HR and finance team)
• Other ad-hoc duties as assigned