Total 3 job vacancies by Lion City Rentals Pte. Ltd.

Duties :-

• Processing of payments, receipts, and see that customers adhere to the terms in contract by conducting maintenance and enforcement.
• Administer internal credit policies and ensure recovery actions follows guidelines.
• Provide administrative support, work with stakeholder to resolve matters, and other assigned tasks.
• Handle accounts receivables/requests and see that they are addressed within timeframe

Requirements :-

• Minimum “O” level or Tertiary Education.
• Candidate with more experience will be considered for a higher-level role
• Independent, meticulous, wiling to learn and a team player
• Knowledge of MS Excel is an advantage
• Candidate who is able to join within short notice is preferred

We are looking for a Credit Control Officer / Executive to manage customer accounts and ensure

timely payments at our automotive dealership. Candidates with more experience will be considered

for the Executive role.

Key Responsibilities:

• Manage Accounts Receivables, including accurate processing of receipts and ensuring customer adherence to contract terms.
• Serve as the primary point of contact for customer queries, providing accurate responses via WhatsApp, phone, or email.
• Proactively monitor customer accounts to ensure consistent and timely payments.
• Administer internal credit policies, following up with customers on overdue payments and ensuring recovery in line with guidelines.
• Ensure proper document updates and archiving.
• Address customer queries and requests, ensuring timely resolution.
• Handle financing-related disputes and resolve billing discrepancies.
• Provide administrative support, ensuring accurate record-keeping of collections and overdue.
• Manage credit matters in collaboration with internal and external stakeholders.

Requirements:

• Minimum GCE “O” Level or equivalent.
• Experience in tracking AR receipts.
• Proficiency in MS Excel is required.
• Prior experience in credit control and collections is a plus.
• Strong communication, negotiation, and problem-solving skills.
• Attention to detail and good organizational skills.
• Self-motivated with the ability to multitask in a dynamic environment.
• Knowledge of Hire Purchase law is an added advantage.
• Salary/designation will be commensurate with experience.
• Fresh Diploma holders are welcome to apply.

The role will be responsible for making calls to remind customers to make timely payment of outstanding

invoices and achieving high customer satisfaction.

Job responsibilities:

• Attending to inbound and outbound calls/emails and update case in Dew Touch System.
• Communicate effectively with customers on a timely basis and provide excellent customer service regarding collection issues, discrepancies and short payments.
• Execute collection activities, reconcile and track daily/ monthly AR balance accounts with customer records.
• Responsible for prompt collection for all outstanding debts by monitoring overdue accounts receivables.
• Call and pursue the collection of any arrears and to negotiate repayment schedules and ensure minimal risk of bad debts.
• Handle customers’ feedback / complaints and liaise with backend support to resolve issues.
• Maintain close interactions with internal and external customers to ensure smooth day to day operations.
• Perform any other tasks as and when assigned.

Job requirements:

• Minimum Diploma in Accountancy.
• Proficient in Microsoft Excel and Google Sheet.
• Bilingual in both English and Mandarin
• Fast and meticulous
• Good interpersonal and communication skills.
• Can do and positive attitude.
• Able to work under pressure.

Work location: 1094 Lower Delta Road Singapore 169205

Work day: 5 days