Total 2 help desk specialist job vacancies in Finance / Banking / Insurance category in d03 queenstown tiong bahru

JChen & Associates is a leading insurance provider dedicated to offering comprehensive insurance solutions to individuals and businesses. We are committed to delivering exceptional service and innovative products to meet the diverse needs of our clients. With a strong presence in the industry and a commitment to excellence, we are looking for a General Insurance Specialist to join our dynamic team.

Job Description:

As a General Insurance Specialist, you will play a critical role in advising our clients on a wide range of General insurance products, including but not limited to home, auto, and liability insurance. You will be responsible for assessing clients' needs, providing expert advice, handling policy modifications, and ensuring a high level of customer satisfaction.

Responsibilities:

• Evaluate clients' needs and recommend suitable insurance policies.
• Provide detailed information about insurance products and coverages to clients.
• Process applications, endorsements, and cancellations of insurance policies.
• Maintain up-to-date knowledge of industry developments and regulatory changes.
• Handle client inquiries and resolve issues promptly.
• Develop and maintain strong relationships with clients and insurance carriers.
• Collaborate with sales and underwriting teams to meet company objectives.
• Prepare and present reports on client accounts and policy changes.

Requirements:

• Diploma in Finance, Business Administration, or related field.
• 1 year+ experience as an insurance specialist or similar role.
• Strong understanding of general insurance products and the insurance industry.
• Excellent communication and interpersonal skills.
• Ability to analyze and interpret insurance policies and regulations.
• Detail-oriented with strong organizational skills.
• Proficient in Microsoft Office Suite and insurance-related software.
• Preferably BCP/CGI/PGI qualifications or relevant insurance equivalent

If the above position interest you, kindly click on the ‘apply now’.

As a Claims Specialist, you will be responsible for ensuring that all claims are processed in a timely way and that payments are made accurately within the turnaround time. The ideal candidate will be in charge of policy liabilities, investigating all claims, calculating/determining the claim amount payment according on policy coverage, management rules, and reviewing LOG requests.

In order to be successful in this position, you will be required to handle and manage claim enquiries/complaints from policyholder, claimants, intermediaries, hospitals and various other parties.

Skills & experience required

• 2+ years of experience in Life and Health claims assessment and claims management
• Ability to work with tight timelines and under pressure
• Highly organised around multiple priorities & timelines
• Good understanding of the Insurance industry (Life & Health)
• Candidates with Claims experience may apply