Total 7 it technician job vacancies in Finance / Banking / Insurance category in Singapore

Working from an office base you will assist the Major Complex Loss Adjusting Team by providing support with the settlement of claims within the terms of the insurance policy.

You will deliver the highest level of customer service by assisting with the management of a portfolio of claims. You should work closely with your manager/ team colleagues but will be required to work independently therefore you must be able to work using your own initiative.

Assist the Major Complex Loss Team with report preparation to ensure prompt claim settlements and provide essential administrative support. You will be involved in the acceptance of work, issuance of reports, and fee management during the service delivery process. There will be opportunities to participate in client meetings and site surveys, offering on-the-job learning for personal development and career progression. Additionally, you will receive qualified training from professional bodies to enhance your skills and knowledge.

• Assist Major Complex Loss Team with report preparation in order to settle claims promptly;
• Assist the Major Complex Loss Team in meeting service and reporting agreements throughout the claims process, from registering the work to issuing reports
• Provide administrative support to Major Complex Loss team to ensure proper time recording and expense submission;
• Register the claim on system and issuing acceptance of work to client upon as instructed by Lead adjuster;
• Ensure Reporting Template is consistent;
• Maintain regular contact with your Adjusting Team to discuss service delivery or to discuss and agree any actions for more complex or challenging claims;
• Assist in the preparation of presentation ;
• Comply with Sedgwick processes and procedures;
• Ensure consistency in reporting standards and email response with respect of report and fee matters;
• Achieve objectives as agreed with your line manager during appraisals/ one to one meetings;
• Establish and maintain trust with your colleagues;
• Strive for continued personal development and growth by participating in occasional client meetings, workshops and on the job training for site inspections where appropriate.

Other duties:

Attain personal development by attaining basic insurance certification by either CII, ANZIIF, ANZILA or SCI

Job Responsibilities:

• Responsible for the reviews of investment project applications, which includes guiding/ advising applicants on the budget application till the approval of the investment project for APAC countries (Singapore as Regional HQ and 10+ branches) with estimated amount of SGD100mil annually.
• Review monthly investment projects forecast, follow up on the outstanding items, prepare consolidation for variance analysis and reporting for APAC.
• Maintain and ensure data quality and completeness of the budget, actual and forecast for investment reports.
• Monitor and track systems investment budget utilization, assess the gap and implement necessary measure to improve the utilization.
• Provide support in the preparation of finance monthly, quarterly reporting and ad hoc meeting materials and reports.
• Manage and in charge for the quarter IT Budget Committee Meeting for Asia
• Maintain internal and external resource rates and act as liaison on any communication between relevant stakeholders.
• Identify process improvement opportunities, work with respective stakeholders to formalize and support the implementation.
• To support HOD and Line Heads in planning and promoting ASO initiatives.
• Assist Line Heads in responding to the instructions from Head Office audit / Internal Audit department / Internal control / External inspection.
• Provide support to the process transformation projects including the implementation of IT finance budgeting tools.

Job Requirements:

• A Degree and experience in Accounting & Finance, or ACCA with minimum 5 years of relevant working experience.
• Experience in handling IT finance, project portfolio management.
• Experience in implementation of AS-IS process.
• Require Responsible, proactive, fast learner, hands-on, work independently with less supervision.
• Proficient in Microsoft Office applications, including PowerPoint, Word, and Advanced Excel
• Possess good communication, writing and analytical skills.
• Ability to work within a pressurized environment, meeting challenging deadline
• Energized to operate with urgency and prioritizing work accordingly
• Preferably to have the "change" adoptable mindset.

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10067956

This role is responsible for managing IT expenses with estimated amount of SGD 200 million annually, as well as overseeing a workforce across 11 countries in the APAC region, with Singapore serving as the Regional Office.

The Regional team comprises of members with diverse backgrounds and nationalities, hailing from different countries including Singapore, India, and Indonesia.

Job Responsibilities

• Lead in coordinating, preparing, and presenting IT expenses and headcount reports, forecasts, and strategy to stakeholders, including local, regional, and head office management. This includes attending regular meetings and steering committee meetings.
• Lead and contribute to initiatives aimed at improving IT Finance operations, including automation, reporting, modelling, and presentations. This includes documenting, implementing, and promoting these initiatives alongside Line Managers.
• Serve as the subject matter expert on IT expenses, giving advice and guidance to other departments and branches. This includes, but is not limited to, reporting, forecasting, budgeting, chargebacks, and other expense-related discussions, which result in the consolidation of information across the APAC region.
• Lead and contribute for executing the operational tasks of IT finance for the Regional Office in Singapore.
• Undertake necessary investigations into data and processes to allow for continuous improvement across the APAC region, including scrutinizing payments, monitoring expenses, and investigating anomalies.
• Carry out in-depth review sessions with members of other departments/branches to discuss actuals, forecasts, and budget variances.
• Analyze data to provide informed recommendations on expense management to management and relevant stakeholders.
• Review procurement requests from ASO members to ensure effective budget utilization.

Job requirements:

• Min 7 years of relevant professional experience in IT and Finance
• Experienced strategic planner to align with the organization target goal, including define the framework.
• Experience in MS Office applications, including Word, Excel, and PowerPoint.
• A degree holder
• A self-motivated individual with a high level of responsibility and proactivity, possessing the ability to learn quickly and work independently with minimal supervision. A strong sense of ownership and accountability is essential.
• Demonstrable ability to identify existing processes and envision efficient alternatives for implementation.
• Capable of performing tasks with limited reliance on IT and efficiency in executing manual operations.
• Exceptional analytical and communication abilities, both written and verbal, are a must.
• A mindset adaptable to change is highly preferred.
• Proven experience in working with cross-cultural and multinational teamsDevelop and maintain documentation and procedures for both current ('as-is') and future ('to-be') processes.
• Liaise with the Singapore Accounting Department to resolve any issues related to payments, accruals, or other accounting matters.

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10068009

- 1 year outsourced contract

- Up to $3,500 + Shift Allowance

- Ang Mo Kio

- 12 hours rotating shift, 8pm to 8am or 8am to 8pm

Job Responsibilities:
The IT Operator is responsible for:

• Provide single point of contact for incident, service request and escalation.
• Monitor, manage and maintain data centre operation and facilities.
• Manage equipment movement
• Daily monitoring of status
• Ensure proper running of the existing data centre systems.
• Perform tape mount and un-mount for the backup operation.
• Handle the portable media storage for off-site storage.
• Liaise with the vendor on maintenance and enhancement issues.
• Troubleshoot and report system incidents/problem and abnormalities.
• Resolve incidents related to routine problems or known issues.
• Adhere to service level agreement for response time and turnaround time.
• Able to work shift including weekends and public holidays.

Period:
1 year outsourced contract

Working Hours:
8pm – 8am or 8am – 8pm (12 hours rotating shift)

Salary:
Up to $3,500 + Shift Allowance

Location:
Ang Mo Kio

Requirements:

• Possess Diploma in Computer Science/Electronics/IT or equivalent
• Minimum 1 year of relevant working experience in IT infrastructure operation
• Be customer and service-oriented, positive working attitude

Interested applicants, kindly email your detailed resume (MS Word format is preferred):
[email protected] (Registration no: R1332758)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Responsibilities:

• To implement, manage and ensure the effectiveness of network security and cybersecurity controls.
• Ensure the security controls are complied with the Bank and regulatory requirement.
• To establish and review network security and cybersecurity related policies and procedures.
• Work closely with Head of Department and/or the Senior Management for the alignment of network security and cybersecurity strategy direction and initiatives.
• Increase the Bank’s cross functional capability to manage security by establishing and embedding cultural and behavioral goals that relating to network security and cybersecurity.
• To perform, coordinate and review network security relevant assessment and network security self-attestation program.
• To provide network security and cybersecurity related awareness training.
• To prepare and provide required statistical and reports for internal and external party.
• Be primary responsible in managing compliance risk inherent in the day-to-day activities, processes and systems for which it is accountable.
• To undertake ad hoc tasks as and when required by the Head of Department and/or the Senior Management.

Requirements:

• Recognized Bachelor’s Degree in Computer Science or a related discipline preferred.
• CISA/CISSP or related certificate.
• At least 2 years of relevant experience in a similar capacity.
• Prior working experience in the banking sector will be advantageous.
• Knowledge and interest in computer systems.
• Ability to multi-task and work under pressure.
• Good interpersonal skills to handle stakeholders across multiple departments.

Job Description:

Functional solution design and testing accountability:

• Ensure consistency of functional and non-functional needs, and challenge business requirements.
• Design the functional solution / prepare user stories (or equivalent documents).
• Write the acceptance criteria (following BDD approach).
• Synchronize with others applications BAs for interface design and specification.
• Explain to Development team the requirements / user stories.
• Make sure user stories / sub-tasks progress and status is up to date (related to BA’s activities).
• Prepare list of test scenarios (functional, integration), test data preparation.
• Execute functional testing / user stories testing and integration testing to check that developments are compliant with the needs, contributes to E2E / UAT testing.
• Demo preparation (functional part).
• Preparation of functional documentation for application.
• Support during INT / E2E / UAT.

Delivery Management (Scrum Master) & Project Management:

• Accountability of the team’s work delivery.
• Manage and coordinate daily team activities, organize & facilitate team meetings.
• Manage and organize Backlog (JIRA), making sure all tickets well structured, all required information present, all sub-tasks listed, sprint scope defined, status of ticket / sub-tasks is up-to date, etc.
• Team capacity management and project planning.
• Risks & issues management.
• Project cost estimation and controlling.
• Skills management together with Team Head.

Trade Finance functional referent:

• Experience with Finastra Trade Innovation Plus (TI+) solution or equivalent.
• Serve as the primary point of contact for all TI+ related inquiries, providing expert guidance to within the team, and towards other stakeholders (Business and Management actors).
• Identify opportunities for improvements on TI+ implementation and customization strategies, as per best practices established by the vendor.
• Conduct training sessions and workshops for other team members and project contributors, enhancing their understanding of the product and its functionalities.
• Oversee and contribute to the rollout of major upgrades and releases of TI+.
• Coordinate with Finastra support team to review CACIB cases raised for defects and enhancement requests.
• L3 support to maintain TI+ application
• Perform level three support of applications in production.
• Analyze and evaluate the bugs as raised by first and second level support.
• Coordination with support team and technical team to investigate the bugs.
• Specify acceptance criteria for bug fixes.

Requirements:

• Must have payments domain knowledge.
• Must have end to end knowledge on payment processing and channels.
• The position requires a minimum of 10 years relevant Business Analysis, with at least 3 years of relevant experience as Scrum Master or Project Manager.
• Certifications: PMP, agile ACP or CSM, CBAP or equivalent will provide an advantage.

Functional

• Trade Finance domain knowledge.
• Extensive knowledge in requirements gathering, analysis, and documentation, with a proven ability to translate complex business needs into functional specifications.
• Proficiency in business process modeling and workflow design, using tools such as MS Visio, UML diagrams, BPMN.
• Hands-on experience of Behavior Driven Development (BDD) frameworks and practices, with experience using Cucumber, and X-ray tools.
• In-depth knowledge of parameter-driven applications, using message injection such as XML.
• Knowledge of TI+ solution or equivalent.
• Knowledge of Finastra Configuration Management tool (CMT) or equivalent.
• Proven project management skills with experience leading and delivering small to medium projects on time, within budget using delivery methodologies such as Agile (Scrum) or Waterfall.

Technical

• Proficiency in SQL for data query, analysis and update, enabling the delivery of new features and fixes to production.
• Knowledge of message queuing tools (e.g. MQ tool) to mock testing when required.
• Understanding of API integration and web services that may be in scope of end-to-end testing with external systems.

Due to nature of client demographics (branch located within heartland areas)

we require Chinese speaking candidates.

JOB DESCRIPTION

• Attend to walk-in customers

• Handle over-the-counter transactions in an efficient and accurate manner (including cash deposits and withdrawals)

• Assist in customers' enquiries and ensure Bank’s service delivery standards are met in achieving total customer satisfaction

• Prospect and introduce customers to the Bank's products and services

• Educate and migrate customers towards our digital platform

• Drive service excellence in the areas of customer satisfaction - customer wait time, problem resolution and customer feedback /escalation/complaint

- Ability to understand issues and appropriately escalate to Management in a timely fashion

- Ensure compliance with all regulatory requirements

- Contributes to self and team effort by accomplishing related results

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.