Total 2,429 Finance / Banking / Insurance job vacancies in MPA-Tanjong Pagar Complex Block

Responsible for underwriting activities and P&L responsibility, to be managed on a portfolio level including digital products underwriting and manual underwriting of yet to-be digital products. And manual underwriting of yet-to-be digital products for new business and/or renewals including manual renewal reviews, raters preparation, quotation generation and UWB submission. Building relationship between underwriter and intermediaries in underwriting service delivery, product development and innovation.

Primary Responsibilities

• Responsible for underwriting activities and P&L responsibility, to be managed on a portfolio level. Including digital products underwriting and manual underwriting of yet to-be digital products
• Responsible for manual underwriting of yet-to-be digital products for new business and/or renewals including manual renewal reviews, raters preparation, quotation generation and UWB submission.
• Responsible for underwriter relationship with intermediaries in underwriting service delivery, product development and innovation
• Evaluate risk for new business & renewals in accordance with standards, to ensure profitable growth
• Actively keep abreast of market dynamics and demonstrate market cycle awareness to be able to operate effectively and appropriately
• Perform underwriting activities in accordance with all legal and regulatory requirements to ensure obligations are met
• Adhere to underwriting standards, instructions and good practice to minimize risks and maximize efficiency
• Develop and maintain good working relationships with all customers, intermediaries and internal stakeholders
• Build strong knowledge of current legislation, best practice, underwriting acceptance levels, systems and organizational guidelines
• Contribute to the development and implementation of channel strategic plans

Responsibilities

• Gather, collate, and analyze user requirements from business and risk users and provide clear business specifications for system implementations.
• Analyse and perform impact analysis of requests and review system and functional designs are sound and adequate to address Market & Counterparty Risk Business needs.
• Devise comprehensive test plans (including test scenarios and test cases) to test system deliverables.
• Perform user acceptance testing, regression testing, simulation testing and live verification to ensure system deliverables meets the required objectives.
• Plan, schedule and adhere to enhancement timeliness to meet agreed deliverables.

Requirements

• Degree in Banking, Financial Engineering, Computer Science, or any other related quantitative discipline with about 3 or more years’ relevant experience in business analysis area
• Prior business analysis experience of working between technology and business users to specify business requirements for development of systems solutions.
• Understanding and experience in market risk or counterparty risk
• Good to have prior experience in implementing market or counterparty system or innovative digital solutions within Risk Management Group
• Proficient in SQL and Excel

Interested Applicants, please email your resume to [email protected] (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

The Job:

• Serve as the first point of contact for customers seeking technical assistance over the multiple touchpoints such as phone, email, ecommerce, social media
• Direct the customer to articulate their requirements through carefully designed questions
• Identify the issue encountered by the customer and open the right support ticket in the system
• Determine the solution based on the issue and details provided by customers and reassign ticket to relevant support team
• Understand the required skills and knowledge to resolve customer's issues
• Coordinate with internal support teams to resolve customers' concerns
• Monitor and follow up on all outstanding support tickets
• Record events and problems and their resolution in logs
• Follow-up and update customerstatus and information
• Pass on any feedback or suggestions by customers to the appropriate internal team
• Preparation of simple monthly reports for feedback to supervisor
• Identify and suggest possible improvements on procedures
• Monitor and respond to emergency cases such as public relations media in accordance to established procedures
• Process colour marketing mails to customers
• Assist in the new development of CRM system
• Set standard operating procedures in place in channeling the support tickets
• Ad-hoc frontdesk duties

Job Requirements:

• Minimum Diploma in any discipline
• Prior experience in customer service or support is a plus
• Passionate about providing excellent support & service
• Organized and able to prioritize and multi-task
• Have excellent interpersonal and written communication skills
• Tech savvy e.g. Proficient with Microsoft Office, Internet Browser, mobile applications)
• Flexible and adaptable towards changes
• Familiar with social media channels and platforms (such as Facebook, Instagram, chatbots)

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

Responsibilities:

• Design, develop, conducts unit testing, and maintains complex Tableau reports for scalability, manageability, extensibility, performance, and re-use.
• Determine the best implementation that will meet the design of the architect.
• Work with team members to create useful reports and dashboards that provide insight, improve/automate processes, or otherwise add value to the team.
• Work through iterative review cycles to deliver results that meet or exceed user expectations.
• Ensure consistency by adhering to a set of software coding and style guides.
• Resolve support tickets related to Tableau dashboards.

Requirements

• Bachelor’s degree or diploma in Business, Economics or in related majors
• At least 2-3 of experience in developing and working Tableau/Data Visualization tool driven dashboards, analytics.
• Ability to query and display large data sets while maximizing the performance of workbook.
• Ability to interpret technical or dashboard structure and translate complex business requirements to technical specifications.
• Must have working knowledge of Tableau Server on content management.
• Understanding of advanced calculations and statistical functions.
• A solid understanding of SQL, relational database management system, data modeling, and normalization.

Interested Applicants, please email your resume to [email protected] (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.