Total 6,518 Finance / Banking / Insurance job vacancies in raffles place central singapore

Duration: 11 months

Location: Ubi

Working Hours: Monday - Thursday 830am to 6pm; Friday 830am to 530pm

The Finance & Resource Management unit, under the Planning & Organisation Department, manages the financial resources of the Force encompassing both the Development and Operating Budget.

It seeks to achieve maximum utilisation of budget and ensure money are well spent and adheres to relevant financial guidelines and directives in supporting the objectives of the Force.

The team of Desk Heads all support the operations of all departments/units by working closely on all financial and budgetary matters. The team also reviews the financial performance of the departments, including reviewing processes to ensure efficiency and effectiveness, and achieve business outcomes.

Requirements:

• Prior experience in Audit or Accounting role will be an advantage
• Candidates with relevant certification in Accounting, Robotic Process Automation or Data Analytics will be an advantage
• Prior experience in using SAP and NFS will be an advantage Attributes
• A dedicated team member
• Meticulous with an eye for detail
• Strong with numbers and analytics
• Independent and self-driven
• Strong communication (written and verbal), presentation and interpersonal skills.

Should you be interested in this position, please contact Mandy at 9640 2934 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

About the company
Our client is an established name within their sector where they serve industries such as healthcare, manufacturing, retail, and public sector organizations.

about the job
You will be responsible for ensuring the timely collection of outstanding debts and prompt settlements to clients by closely monitoring overdue accounts receivabe. You will also be involved in preparing necessary journal entries, and performing accounts reconciliations and month end closings.

Skills and experience required
Diploma in Accountancy & Finance with at least 2 years of bookkeeping/credit control experience. You should possess good communication skills and the ability to work independently. In order to succeed, you should be detail-oriented, and have a strong organizational and time management skills.

(EA: 94C3609/ R21102872 )

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nuturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nuturing our students as a whole.

We have an exciting career opportunity for the position of Finance Manager and invite talented individuals to join us.

Job Description:

• Lead and manage the finance team in day-to-day operations, including accounts payable & receivable, payroll and financial reporting.
• Develop and monitor annual budgets in alignment with the institution's strategic goals.
• Prepare monthly. quarterly and annual financial statements, ensuring accuracy and timely reporting to the management.
• Conduct financial analysis to support the planning of future academic programs and initiatives.
• Implement and monitor financial policies, procedures, and internal controls.
• Collaborate with heads of departments to forecast and optimise resources.
• Ensure compliance with financial regulations and reporting standards.
• Manage cash flow and optimise financial operations to support the institution's growth.
• Perform other tasks as directed by the President.

Requirements:

• Bachelor or Master's degree in Finance, Accounting or related field.
• Professional certifications such as CPA (Certified Public Accountant) or CA (Chartered Accountant).
• 5 years of progressive financial management experience, within an international private education setting.
• Comprehensive knowledge of Singapore's financial regulations and accounting standards.
• Strong business acumen, financial analysis, forecasting and budgeting skills.
• Ability to handle confidential information with discretion.
• Ability to be operationally hands-on, proactive mindset, and committed to delivering results within stipulated timelines.

Duration: 2 years

Location: Yio Chu Kang

Working Hours: Monday - Thursday 830am to 6pm; Friday 830am to 530pm

Job Description:

As the Deputy Director, Finance, you will oversee all financial operational aspects of Company ensuring compliance with regulations, and providing strategic financial guidance to support the agency's mission and goals. To do so, you will lead a team responsible for ensuring financial compliance and all matters relating to accounts payable, fixed assets, billing and loan matters for pre-employment and learning adults, general account receivables, financial reporting and the management of donations.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Mandy at 9640 2934 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

Deputy Director, Finance - Up $16K

Duration: 2 Years Contract

Working Location: Ang Mo Kio / Yio Chu Kang

Working Hours: Mon - Thurs (8.30AM - 6.00PM), Fri (8.30AM - 5.30PM)

As the Deputy Director, Finance, you will oversee all financial operational aspects of Company ensuring compliance with regulations, and providing strategic financial guidance to support the agency's mission and goals. To do so, you will lead a team responsible for ensuring financial compliance and all matters relating to accounts payable, fixed assets, billing and loan matters for pre-employment and learning adults, general account receivables, financial reporting and the management of donations.

Key Responsibilities:

1. Financial Policies and Processes:
   • Develop. Review and implement financial policies, procedures, and controls to ensure the agency's financial stability and integrity.
   • Ensure compliance to latest government requirement and regulations. e.g. government circular, GST changes etc.
2. Data-Driven Financial Analysis & Reporting:
   • Utilize data analytics tools to conduct in-depth financial analysis and identify key trends, opportunities, and risks, and present recommendations to senior management based on data-driven insights.
   • Drive a culture of accountability and continuous improvement through data-driven performance measurement.
3. Team Leadership & Stakeholder Management:
   • Manage a team of finance professionals across the spectrum of accounts receivable, accounts payable, fixed assets management, billing and loan matters for pre-employment and learning adults, financial reporting and the management of donations.
   • Manage relationships with external stakeholders, such as auditors, banks, and regulatory agencies.
   • Drive cross-functional collaboration across internal Schools and Departments to provide financial guidance and support for decision making.
4. Drive Financial Innovations:
   • Identify and implement innovative financial strategies to enhance efficiency, profitability, and sustainability.
   • Evaluate emerging technologies and trends in finance to drive continuous improvement and innovation.
   • Lead cross-functional teams in developing and implementing innovative financial solutions.

5. Special Projects

• From time to time, to lead or support the design, implementation, or review of key projects both internally and/or externally, especially nascent initiatives that cut across divisions and departments.

Go: https://go.persolkelly.com/job/apply/9409

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1223746 Tan Eng Kah (Chen Yunjia)

Job Descriptions and Requirements

Fulfilling and varied, a typical workday might look like this

• A wealth planning manager would primarily serve the individual retail customer and advise them on various personal banking and financial products and services offered by the bank.
• You are expected to seek opportunities to engage customers through branch banking touch points, tele-appointments, and/or outreach programs.
• You should possess sound financial knowledge and provide holistic financial planning advice to the customers. To identify suitable financial solutions offered by the bank to meet their financial goals.
• You need to have a good understanding of the banking regulations and to adhere to the rules and guidelines when conducting business.
• You should always conduct yourself professionally and deliver service standard as prescribed by the Bank service values.
• You are expected to achieve a balanced scorecard set by the company.

Requirements:

• A willingness to work on a flexible schedule
• A passion for banking and wealth management
• Excellent communication and listening skills
• Confidence and Presentation skills
• Ability to explain complex information clearly and simply

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest global wealth managers with USD1.4 trillion in assets. Across Asia, where wealth pools are growing faster than in any other region, HSBC’s wealth revenues grew 12% in 2019 (year-on-year) to USD5.7 billion. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers’ needs.

We are currently seeking a high calibre professional to join our team as an Assistant Vice President, Business Management.

Principal Responsibilities

• Participating in the planning, creation, and implementation of training programmes and initiatives
• Provide logistics support for training programme rollout
• Monitoring enrolments of training programmes
• Conduct learning briefings as required
• Monitor and maintain up-to-date, correct, and accurate training records, such as trainee lists, schedules, attendance sheets, and etc
• Booking classrooms or other appropriate venues and ensuring that they are properly set up
• Overseeing the preparation and dissemination of materials such as instructional notes, feedback forms, and so on
• Serving as a bridge or a point of contact for vendors and participants
• Handling and resolving issues as they arise
• Gathering, filing, and submitting reports as they come up on site
• Ensuring that employees and vendors follow established learning guidelines and policies

Qualifications

• Proficiency in Microsoft office and adequate knowledge of databases and Learning Management Systems (LMS)
• The ability to work effectively and efficiently under pressure, and strong endurance skills
• The ability to multitask, and excellent organizational skills
• Meticulous with strong attention to details
• Outstanding oral and written communication skills to converse effectively with trainees, departmental heads, and vendors
• Strong interpersonal relationship skills to be able to work individually as well as to collaborate with stakeholders to meet business needs
• Highly driven and possess the ability to succeed within a challenging environment
• Outgoing disposition, well-equipped with good communication and interpersonal skills
• Down to earth and resilient individual with a collaborative mindset who can work independently and in a strong team environment
• Proactive in seeking continuous improvements
• The successful candidate has strong academic qualifications and over 2 years’ experience in a similar role
• Candidates with strong administrative skillsets, not in a similar role will be considered
• Strong knowledge of banking

To be considered for this role, the relevant rights to work in Singapore is required.

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_gb&job=0000KN4C&src=DM-21153

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/watch?v=y4LU9-uRd_4

Prepare to embark on a dynamic journey in the realm of brand experience, contributing to innovative projects with a global reach, all while being part of a partnership with Julian Grey's client. With a rich history spanning three decades in the industry, our client is committed to fostering creativity and excellence. Offering an environment where your contributions make a significant impact, you'll collaborate with a passionate team, access continuous professional growth, and become part of a global network shaping the future of brand experiences.

Responsibilities

• Foster strong partnerships with business team leads and engage stakeholders in financial planning and analysis activities.
• Provide ongoing support, address financial queries, and ensure accuracy in accrual models and accounting activities.
• Oversee the company incentive scheme, understanding design, data inputs, and accounting impact.
• Lead the accounting team in managing month-end and quarterly activities across the group of companies.
• Monitor actual spend against budget, take corrective actions for shortfalls, and generate monthly financial reports.
• Manage collections, generate cashflow forecasts, and coordinate with auditors and tax agents for annual processes.

Requirements

• Minimum 5 years of experience in accounting, controllership, or finance.
• Proficient in MS Excel and data analysis, with a professional accounting qualification (CPA/ACCA/CIMA).
• Advantageous to have internal audit, controls, and compliance experience.
• Preferred knowledge of Autocount and Quickbooks software.

Follow us for more updates, interview tips!
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Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Responsibilities

• Develop and execute strategies to acquire new clients and expand existing relationships.
• Manage client relationships, focusing on loans including Commercial Property, Equipment and Machinery, Vehicle, and Land & Construction, as well as Hire Purchase agreements.
• Assess client financial needs and recommend appropriate loan products and solutions.
• Prepare and present loan proposals to clients, ensuring alignment with risk policies and regulatory requirements.
• Collaborate with internal stakeholders such as credit analysts, legal advisors, and product specialists to structure complex loan transactions.
• Monitor loan portfolio performance, conduct regular reviews, and manage credit risk effectively.
• Provide timely and accurate financial advice and support to clients.
• Stay updated on industry trends, market conditions, and regulatory changes affecting loan products.
• Maintain compliance with internal policies, procedures, and regulatory guidelines.
• Handle any other duties as assigned by management.

Requirements:

• Diploma in Finance, Business Administration, or a related field.
• Minimum 1 year of experience in relationship management within the financial services industry, with a focus on loans.
• Proven track record in sales and business development, with a strong network in Singapore’s financial market.
• In-depth knowledge of loan products such as Commercial Property, Equipment and Machinery, Vehicle, Land & Construction, and Hire Purchase is an advantage
• Excellent communication, negotiation, and presentation skills.
• Ability to work effectively under pressure and meet deadlines.
• Strong analytical skills and attention to detail.
• Proficiency in MS Office and CRM software.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L4Y6697V

Position: Deputy Finance Director

Location: North

Overview:

We are seeking a highly skilled and experienced individual to join our finance team as a Deputy Finance Director. The successful candidate will be responsible for assisting the Finance Director in overseeing all financial operations of the company, including financial planning, budgeting, forecasting, and financial reporting. This position offers the opportunity to work closely with senior management and make a significant impact on the financial health of the organization.

Key Responsibilities:

• Assist the Finance Director in developing and implementing financial strategies to support the company's overall business objectives
• Manage the day-to-day financial operations of the organization, including accounts payable, accounts receivable, and payroll
• Prepare and analyze financial reports, forecasts, and budgets to provide senior management with insights into the company's financial performance
• Monitor and analyze financial KPIs to identify trends and make recommendations for improvement
• Support the Finance Director in developing and implementing financial controls and processes to ensure compliance with regulatory requirements
• Collaborate with other departments to provide financial guidance and support for strategic decision-making
• Supervise and mentor a team of finance professionals, providing guidance and support as needed
• Assist with ad-hoc financial projects and initiatives as assigned by the Finance Director

Qualifications:

• Bachelor's degree in Finance, Accounting, or related field; CPA preferred
• 7+ years of experience in finance or accounting roles, with at least 4 years in a leadership position
• Strong analytical and problem-solving skills, with a proven ability to interpret financial data and make strategic recommendations
• Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams
• Proficiency in financial software and Microsoft Office applications, with advanced Excel skills
• Knowledge of GAAP and financial reporting requirements
• Experience in the technology industry preferred

If you are a motivated and results-oriented finance professional looking to take the next step in your career, we encourage you to apply for this exciting opportunity to join our dynamic finance team as a Deputy Finance Director.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy : https://www.persolkelly.com.sg/policies.

You acknowledge that you have read, understood, and agree with GO’s Terms of Use, https://go.persolkelly.com/Tac and the Privacy Policy.

If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

EA Reg. ID: R22109658 (Teng Yong Yao)

EA License No.: 01C4394

Job Description:

Portfolio Analytics & Management:

• Assist in reviewing & analysing monthly portfolio performance reports and Investor packs. Track and review performance of existing holdings against benchmarks and making adjustments to ensure alignment with investment objectives.
• Performance management, reporting & analytics of portfolios. Update and maintain portfolio analytics database.
• Generate comprehensive reports on portfolio performance, asset allocation, and other relevant metrics for internal use.
• Scanning & proactive tracking of macro & micro trends in public/ private markets as they relate to portfolios.
• Conduct thorough research and analysis on investment opportunities, conduct market research, across various asset classes including equities, fixed income, private equity, and private debt. Analyse New Deals and prepare investment memos and recommendations for investment committee and board approvals.
• Design & Prepare Other Ad-hoc & Thematic Decks for meetings.
• Monitor Performance of Discretionary Mandates
• Monitor Performance of Private Equity Funds & Direct Investments
• Public/ Private Markets Deal Due Diligence & Investment Reporting
• Execute investment management strategies to optimize returns while aligning with risk tolerance and client objectives.
• Regularly review and rebalance portfolios in conjunction with the investment operations teams and MD inputs to ensure alignment with changing market conditions and client objectives.

Portfolio Management System (Bloomberg) Analytics Support:

• Leverage the portfolio management system to enhance portfolio analytics such as stress and risk testing of the holdings etc.
• Utilize system functionality to produce insightful dashboards as alternate views to better review portfolios.

Requirements:

• Degree holder in Accounting, Finance, Business or Economics.
• Working knowledge of investment products, financial markets, investment operations, and industry regulations.
• Prior experience in fund accounting & investment reporting or related roles is required, with a minimum of 4-6 years of relevant experience.
• Strong analytical skills and attention to detail are necessary for analyzing investment performance metrics, identifying trends, and conducting risk assessments. The ability to interpret complex data and generate meaningful insights is highly valuable.
• Organizational Skills: Strong organizational and time management skills are necessary to handle multiple tasks, meet deadlines, and prioritize work effectively in a fast-paced investment operations environment
• Problem-Solving Skills: The ability to identify operational inefficiencies, develop solutions, and implement process improvements is crucial for optimizing investment operations and enhancing efficiency.
• Proficient in Microsoft Office tools and familiarity with Bloomberg / Other portfolio management software.
• Detailed-oriented, high level of work quality and a team player.
• Good written, verbal communication and presentation skills.
• Self-motivated, hands-on, takes initiative and be able to work independently.

Responsibilities

• Organise and conduct regular credit and accounts receivable review meetings with business units and sales departments to resolve delinquent accounts.
• Follow up and communicate with customers regarding outstanding payments.
• Review and process new customer account applications.
• Maintain and update customer account details and credit limits in SAP.
• Monitor daily sales transactions for credit holds in SAP and communicate with the sales department to address overdue issues.
• Disseminate invoices, statements of accounts, reminder, and confirmation letters.
• Perform customer account reconciliations and confirmations.
• Prepare regular collections and accounts receivable status reports for management.
• Liaise with insurers to apply for trade credit insurance for customer accounts with credit terms.
• Liaise with banks regarding bank guarantees, including letters of credit.
• Verify supporting documents to carry out billings to customers.
• Perform other ad hoc duties as assigned

Requirements:

• Minimum of 1 year of relevant experience
• Proficiency in SAP software is an advantage
• Good time management skills, ability to meet deadlines, and strong attention to detail
• Good team player with the ability to work independently

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QX3XY593

Duration: 11 months contract

Location: Ubi

Working hours: Mon - Fri (830am - 6pm)

Job Sumamry

As the Desk Head of Logistics and Training Departments under this organization, responsible for managing the OOE budget of the assigned departments and ensuring budget are fully utilised. Responsible to plan and review budgetary needs, process virement requests and conduct periodic budget reviews.

Responsibilities

• Perform business partnership roles for assigned departments such as liaising with external parties on finance matters, payment and claims.
• Responsible for welfare fund budgeting for the organization, planning and administration of Central Welfare Fund and other related funds and investments.
• Review and process Development Budget and Operating Budget Approval of Requirements submitted by assigned departments.
• Support various committees for major events on budget management and finance related decision making. Act as liaison to the organizational co-operative on welfare-related funding arrangements

Requirements:

• Prior experience in Audit or Accounting role will be an advantage
• Candidates with relevant certification in Accounting, Robotic Process Automation (RPA) or Data Analytics will be an advantage
• Prior experience in using SAP and NFS will be an advantages
• A dedicated team member
• Meticulous with an eye for detail
• Strong with numbers and analytics
• Independent and self-driven
• Strong communication (written and verbal), presentation and interpersonal skills

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/9218

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

My client is seeking a highly organized and proactive Finance professional with Business Support/Office Manager experience to be part of their organisation. The ideal candidate will manage office operations efficiently while providing crucial finance support to the company. This role requires a blend of administrative, financial, and organizational skills to ensure the smooth running of the office and support business functions effectively.

Key Responsibilities:

1. Office Management/Admin duties

• Oversee daily office operations, including facilities management, supplies procurement, and vendor coordination.
• Maintain office efficiency by implementing and improving systems and processes.
• Organize meetings, events, and office logistics.
• Partner with HR to update and maintain office policies
• Coordinate with IT department on office equipment when needed

2. Finance Support

• Assist in bookkeeping, expense tracking, and budget monitoring.
• Prepare and review invoices, financial reports, and documentation for accuracy and compliance.
• Support month-end and year-end financial closing processes.
• Liaise with external accountants and auditors as needed.

Key Requirements:

• Bachelor’s degree in Business Administration, Finance, or a related field.
• Finance candidates with Big 4 experience will be advantageous.
• Speaks good english, chinese and preferably a 3rd language.
• Proven experience as an Office Manager or in a similar administrative role with a finance focus.
• Strong understanding of bookkeeping and basic accounting procedures.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and accounting software (e.g., QuickBooks, SAP).
• Excellent organizational, communication, and multitasking skills.
• Ability to work independently and proactively in a fast-paced environment.
• Targetted onboarding month: December 2024

To Apply:

Click 'Apply Now' or send updated CV to [email protected]

Job Description:

1. Full reception duties　
2. Booking of external Meeting rooms　
3. Proactive engagement to elevate the look and feel of the guest area and other areas　
within the bank.　
4. Training of receptionist and tea-ladies in the guest area　
5. Establishing a guideline for guest areas and maintaining　
6. Sourcing decorations, utensils,etc fit for the bank　
7. Reconciliation of Business Card, Rubber Stamp, Itoki File, Newspaper, Copier　
Paper, BizInSight, Beverage, 02 Plant, Bloomberg, Stationery, Toners, Easyscan day　
viewer, Goodbusiness day finder　
8. Reconciliation of Bank forms and envelopes　
9. Control of office supplies i.e. Stationery (including printing of calendar and red　
packet), beverages, Japanese calendar and planner.　
10. Billing MHSS for external room/telephone usage/ server racks/ common corridor　
11.Hotel corporate rate negotiation and booking　
12. Business travel and visa application related administration including travel　
insurance declaration

Job Requirements:

1. At least 2-3 years of relevant experience
2. Professional and positive attitude
3. Good interpersonal and communication skills
4. Strong ability to multitask or prioritize task
5. Able to start work immediately or within short notice period
6. Minimum ITE/Poly level

Details of the Division and Team:

Deutsche Bank (DB) is committed to the highest standards of Anti-Money Laundering (AML), Sanctions & Embargoes, Anti-Bribery and Corruption (ABC) and Anti-Fraud & Investigations (AF&I) and the wider financial crime (collectively referred to as Anti Financial Crime) prevention.

The Management and all employees are required to adhere to these standards to prevent DB and our reputation from those who may intend to use our products and services for money laundering, bribery, corruption, fraud and/or Terrorist Financing (TF) purposes.

DB Group will examine its Anti-Financial Crime (AFC) strategies, goals and objectives on an ongoing basis and maintain an effective program for DB’s business that reflects the best practices for a diversified, global financial services provider. The AML Team sits within the AFC function.

What we will offer you:

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 25 days of annual paid leave, plus public holiday & Flexible Working Arrangement.

Your key responsibilities:

• Support the APAC Regional Head of Sanctions in protecting DB from legal, regulatory, and reputational risk with regard to business involving sanctioned entities and / or countries.
• Provide guidance regarding sanctions-related questions and issues; thereby supporting Businesses (1st Line of Defence) establish appropriate organization and control structures to process transactions in a well-defined and compliant environment.
• Interface with client service officers on transaction- filtering related requests and decide on these in full compliance with all applicable sanctions regulations as well as the DB’s policies and procedures.
• Continuously monitor the sanctions regulatory situation in the region.
• Support in the translation of external developments of the legal situation into potential policy adjustments for the Bank.
• Ensure diligent review of transaction-filtering related requests and decide on these in full compliance with all applicable sanctions regulations as well as the Bank's policies and procedures.
• Investigate and review transaction payment messages escalated from Regulatory Filtering Operations to APAC Sanctions for potential sanctions or policy violations.
• Support sanctions-relevant reporting obligations involving countries in the APAC region to the competent authorities.
• Handle and respond to inquiries from regulatory authorities as well as internal or external auditors and business lines regarding sanctions observance.
• Participation in global and regional calls to update on regional developments and issues may be required.
• Reporting of any sanctions breaches to the AFC Sanctions Breach Team.
• Identification of any sanctions relevant gaps in existing processes and addressing these with relevant stakeholders.
• Annual Risk Assessment exercise and coordination with Global, regional and country-level stakeholders.

Your skills and experience:

• Minimum 3 years’ of relevant Sanctions experience within a financial institution or investment bank providing sanctions advisory service directly to internal and external stakeholders.
• Proven experience with Regional and Global Sanctions policies & Governance cutting across APAC region.
• Proven Project Management experience in Sanctions related initiatives, with the ability to work with different working groups team, while providing stability re: business-as-usual activities.
• Possesses attention to detail and being meticulous in reviewing sanctions-related issues for all escalations from Business units and APAC locations.
• Proven stakeholder management skills with ability to communicate (verbal and written) clearly to Business units and APAC locations substantiated assessment/position and recommend follow-up action.
• Self-starter, proactive and independent, exercises flexibility in addressing contentious issues, principled, and action-oriented individual.

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we’ll support you:

• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. Click click here to see what we do.

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

Description

Some careers shine brighter than others

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Global Risk is a thriving and expert risk management function supporting HSBC globally with all aspects of risk management. The team actively manages a varied and dynamic range of risk types, including security, fraud, information security, contingency, geopolitical, operational, credit, pension, insurance, market and reputation risks. All parts of the Global Risk team use their skills, insight and integrity to handle established threats and those they see emerging, acting to protect and enable HSBC to deliver sustainable growth.

Global Enterprise Risk Management (ERM) is a sub function of Group Risk and Compliance. The ERM function owns the Risk Management Framework, which includes the Group Risk Appetite Framework and Non-Financial Risk Framework, and seeks to more clearly align these to drive one clear holistic approach to Risk Management across the organisation. The objective of Enterprise Risk Management (ERM) is to develop a holistic, portfolio view of the most significant risks to the achievement of the entity’s most important objectives.

We are currently seeking a high calibre professional to join our team as a Senior Manager, Enterprise Risk Management, Wealth and Personal Banking, Singapore.

Principal Responsibilities

• The role holder will be responsible for providing ERM coverage over the Wealth and Personal Banking (WPB) segments and products businesses in Singapore, including supporting the implementation and embedding of the ERM Singapore functional strategy, and developing and promoting an increasingly insightful view of ERM risks
• The role holder will also be responsible for providing operational and resilience risk oversight and stewardship for the WPB segments and products businesses in Singapore, ensuring that both operational risk and resilience risk are managed within appetite. Key responsibilities will include:
• Supporting the embedding of the Risk Management Framework (RMF) and providing advice, guidance and challenge in relation to ERM oversight and internal control effectiveness within WPB Singapore
• Supporting with thematic reviews to ensure that the risk and control environment is commensurate with the scale and nature of operations
• Supporting operational and resilience risk management and acting as a key contact and escalation for senior stakeholder engagement
• Providing Second Line of Defence (2LOD) oversight of top and emerging risks, ensuring appropriate management and mitigation of these risks
• Attending relevant control meetings and non-financial risk governance forums, providing both operational risk oversight and robust and timely risk steward challenge of the First Line of Defence (1LOD) view of the resilience risk profile as required
• Applying risk stewardship review and challenge over the Resilience Risk RCAs and control environment
• Ensuring the integrity and timely completion of risk and control identification, assessment and information within the Group’s Risk and Control system of record (Helios) as well as directing documented remediation plans for residual risks
• The role holder will also support ERM coverage for the Singapore Insurance and Asset Management businesses from time to time

Qualifications

• Strong understanding of processes, risks and controls relating to Retail, Wealth, Private Bank, Asset Management and Insurance Segments and Products
• Strong communication, negotiation and influencing skills with ability to interact with senior management and other key internal and external stakeholders
• Comprehensive knowledge of the external environment, particularly the regulatory landscape as well as risk, geopolitical, competitor, etc
• Strong level of risk management knowledge and relevant experience in at least one of the underlying resilience risk disciplines
• Prior experience and relevant professional qualifications in data and / or technology and cyber security risk will be advantageous
• BA or BS University Degree in a relevant discipline preferable

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_gb&job=0000KOQC&src=DM-21153

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/embed/zjrWwmYbXqo

• Salary: $ 3,000 - $ 3,300
• Working Location: Orchard Road, Ngee Ann City Tower A
• Working Hour: Monday - Friday (9am - 6pm)

Responsibilities:

• Liaise closely with both our Customers and Suppliers regarding enquiries and offers.
• Preparation and execution of Sales & Purchase Contracts.
• Preparation of Letters of Credits for issuance (both import and export L/Cs).
• Experience in preparation, issuance and negotiation of Letter of Credits.
• Preparation of Import and Export Shipping Documentation for Bank L/C negotiation.

Requirements:

• Diploma / Degree in Logistics or equivalent.
• Proficient in MS Office Applications.
• Experience in preparing Bank Letter of Credit negotiation and Shipping documents.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Description
Business Planning Manager (BPM) to APAC Regional Chief Information Officer (CIO) is responsible for supporting APAC Regional CIO, managing 15 countries in Asia Pacific, to maintain the Bank’s Technology & Innovation (T&I) capability and to promote Asia T&I agenda and initiatives in the Bank

Business Planning Management
Provide support to Asia pacific in the provisioning of technology capabilities on the ground and set up a governance and structure for Asia Pacific CIO to effectively lead and manage the team
Monitor financials, budget, and headcount for Asia T&I to align with Group and country agenda
Monitor and track the scorecard performance
Govern the deliverable, submission, follow up actions of different Management committees e.g., Asia Pacific Regional IT Committee, APCF Management Meeting etc.
Manage T&I event and facility, with aim at driving innovation and culture/mindset change. This includes working with branch CIOs in Asia Pacific, Business (e.g., Transaction Banking), functions (e.g., HR, Finance) and T&I stakeholders

Strategy
Provide support for Asia Pacific Regional CIO to develop, implement and track the strategy of technology, including prepare annual strategy paper
Keep abreast with the latest trend of financial industry and MIZUHO initiatives on digitalization and innovation to support the development of strategy on digitalization and innovation
Plan strategically and implement the financial and efficiency deliverable including cost monitoring, budget, and business efficiency
Develop communication strategy to promote Asia Pacific T&I to senior stakeholders includes HO

CIO Office Management
Build and maintain efficient and lean CIO Office to effectively support Asia Pacific CIO
Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners
Ensure the provision of ongoing training and development, ensure that direct reports are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks
Employ, engage and retain high quality people
Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives

Governance
Responsible for assessing the effectiveness of the Group’s arrangements to deliver effective governance, oversight, and controls in the business and, if necessary, oversee changes in these areas
Awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role.
Responsible for delivering ‘effective governance’; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner.

Qualifications

• Bachelor’s degree in Finance or Technology. Business Administration or related disciplines.
• A minimum of 10 years’ experience in accounting / banking / consultancy industry, with in-depth knowledge of banking operations, technology, services and products
• Self-motivated, quick starter with high standard of work quality
• Being energetic, passionate, creative, and flexile to lead and motivate to achieve collective goals
• Strong change management, analytical and problem-solving skills with hands-on attitude, not shy away from deep dive if needed
• Strong business sense to understand impact and risks in the Banking environment

As part of our recruiting process, interested candidates are to complete an application through our careers website at: https://www.pwc.com/sg/en/careers.html

Responsibilities

The individuals we are looking to join this team, should ideally have the following:

• You will be involved in mergers and acquisitions, private equity, IPOs and other corporate finance work
• You will be expected to independently manage projects including pitches as well as engagements under the overall guidance of the Corporate Finance Partners and Directors
• Responsible for deal execution and project management.

In return what we look to bring to those who join us:

• Degree in Business/Finance related field and/or MBA qualifications
• Min 5 years of relevant professional transactions experience with investment banks/corporate finance houses
• Proven experience and success in deal execution and project management
• Ability to build & run financial models independently
• Dynamic personality with ability to demonstrate leadership and manage the working team that typically comprises of senior associates and/or associates.
• Excellent verbal and written communication ability. Strong analytical and evaluation skills. Demonstrate accuracy and attention to details when working in a fast paced environment
• Enjoy working as part of a multi-cultural team
• A self-starter with high level of initiative

*Only shortlisted candidates will be notified due to the high number of applicants for this role.

Description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking (WPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.

We are currently seeking a high calibre professional to join our team as an Online Banking Strategy and Experience Manager.

Principal Responsibilities

Digital Platforms in WPB is responsible for the core Mobile and Browser based platforms for meeting the everyday banking needs of HSBC Wealth & Personal Banking’s customer base. Supporting 36 markets and up to 20m customer daily, the team is focussed on three key platforms: 1) Mobile Platform; 2) Dynamic Experience Platform (including Online Banking); and 3) Security Platform. HSBC Online Banking supports c3.8m customers across 36 markets with 25% of total digital usage coming from Online Banking and c1.7m browser only customers. In addition to the Browser (Online Banking) customer channel, Dynamic Experience Platform manages the Strategic Hosting and Content Management System for WPB enabling Value Streams to deliver seamless customer experiences as well as supporting our Digital Channels & Marketing strategy, building and optimising onboarding journeys and the Public Websites.

This role is part of a team of digital experts who are assigned to Digital Platforms Value Stream to support the development of market leading digital journeys and experiences, and directly contributes to the effective and efficient delivery of change globally for WPB.

This role holder leads and is accountable to oversee and own the Online Banking strategy, Product Roadmap and all aspects of the Online Banking experience. This includes collaborating across WPB propositions, Global Value Streams and Markets ensuring all products and journeys launched deliver an exceptional customer experience.

The role holder will:

• Perform product and operational analysis based on user behaviour, performance metrics and trends, industry benchmarks to identify and make recommendations on Online Banking strategy and ongoing investment
• Responsible for end-to-end Online Banking experience, ensuring that all features and capabilities deployed align to the overall online information architecture and hierarchy
• Design and implement experience standards and guardrails for Online Banking to ensure a consistent and exceptional experience across different products and journeys
• Conduct ongoing research on market trends and competitive landscape and evaluate their impact on HSBC’s Online Banking strategy
• Partner with WPB markets to develop a detailed knowledge of their strategic goals and challenges to define and agree on their forward looking multiyear Online Banking capability roadmaps. Work with Global Value Streams to interlock roadmaps
• Work with Global Value Streams and Digital Channels to ensure products and journeys deployed on Online Banking are commercialised and business improvements tracked
• Drive a culture of optimisation by leading a team to monitor and analyse customer feedback, performance metrics and trends, identify pain points and improvement opportunities. Implement experiments to test optimisation opportunities in collaboration with WPB proposition, Global Value Streams, and Markets
• Work with WPB proposition, CLCM and market teams to ensure the experience remains consistent whilst driving differentiation across the client continuum
• Collaborate with Global Value Streams and Markets to track and develop strategies to optimise Online Banking usage
• Provides impactful coaching and support to wider agile team to ensure individuals and teams perform at their best
• Ensuring capabilities are scalable to drive a consistent Online Banking experience across the Group
• Review performance of products and journeys and drive the local and global change agenda
• Obsess about how to apply technology and data to solving problems or finding new opportunities

Qualifications

• An entrepreneurial drive, with the ability to deconstruct and solve problems. Demonstrable resilience and persistence – a ‘can-do’ attitude
• Experience in Digital Product Management, ideally in a global or regional roles, with proven experience in working in a cross functional matrix environment with market and global teams
• Extensive experience with the range of product development and optimisation activities including identifying opportunities and developing business cases, defining product requirements, engaging a wide range of functional experts to agree deployment approach, project execution, launch, and post launch performance measurement and management
• Consumer financial services industry experience and strong understanding of Digital business, while experience with travel, lifestyle, and/or other consumer product development is a strong advantage
• Strong communication skills for navigating through business requirements, differences of opinion on approach
• Proven ability to build strong relationships across stakeholder groups with proven ability to influence large teams without direct leadership authority
• Excellent understanding of the bank’s risk framework and experience of working with second line of defence: legal, compliance, financial crime (AML & sanctions), fraud, risk
• Strong outward focus and grasp of the competitor environment – opportunities, threats, gaps
• Experience of Design Thinking and leading run ahead work to explore new problems or potential ideas, bringing in Design, Analysis, Architecture and Engineering colleagues
• Strong stakeholder management in a complex matrix environment with regular exposure to C-Suite level stakeholders

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_gb&job=0000KO6F&src=DM-21153

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/watch?v=y4LU9-uRd_4

Responsibilities

• Set up credit accounts for new clients and assign appropriate credit limits.
• Track and evaluate customers’ credit performance and maintain their ratings.
• Prepare and submit detailed credit evaluations for both existing and prospective clients.
• Ensure compliance with current sanction regulations, ensuring all company activities align with legal requirements.
• Assist with both internal and external audit and review processes, identifying areas of risk.
• Support the implementation of the annual compliance plan under the guidance of senior compliance officers.
• Facilitate the reporting and investigation of any suspicious activities or transactions.
• Conduct regular compliance audits and risk assessments across various company operations.
• Maintain and update compliance documentation, including risk manuals, trade agreements, and related materials.

Requirements:

• A degree in Business, Marketing, or a relevant field, or equivalent professional certification.
• At least 2 years of experience in credit or risk management, with a focus on compliance.
• Prior experience in the oil and gas industry is an advantage.
• Excellent analytical skills with attention to detail.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QYXV4589

Description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Contact Centre Business plays a central role in maintaining our reputation as a leader in banking in Hong Kong. It serves as a vital channel in ensuring successful business development while addressing customers’ different financial needs and delivering quality banking service to our millions of customers through multiple touchpoints including inbound and outbound calling activities. The value of Contact Centre Business continues to grow as it cultivates collaboration and improved financial services provision across a broad range of our business areas.

We are currently seeking a high calibre professional to join our team as an AVP, Contact Centre - Operations and Service Optimization.

Principal Responsibilities

• Produce & deliver timely analysis on Contact Centre service performance in accordance with business objectives
• Review existing tools and identify shortfalls in data gathering and analysis methodology to develop efficient and concise reporting models
• Spearheads the adoption of Speech Analytics to drive service excellence and sales performance
• Drive cost and operational efficiency for Onshore and Offshore Contact Centre teams through active engagement of stakeholders and oversee volume forecasting and resource management. This would cover offshore teams across Voice, Chats & Customer Due Diligence Outreach Team
• Responsible for proactive management of call & chat volume and service levels to reduce service gaps
• Efficient capacity planning and KPI setting for servicing teams to ensure cost efficiency, service excellence and meet business objectives
• Understand business intelligence data and be able to translate into individual team performance plans matching key development priorities
• Review and be responsible for completing administrative tasks as assigned
• Call Deflection/Eradication & Transaction Migration – Analyse call volume/trending/patterns and formulate strategies to deflect/eradicate low-value calls, i.e.. To self service channels, or working with Transformation manager via streamlining initiatives
• IVR Optimization: Actively looking at IVR report/stats and areas to improve customer journeys
• Service Level Performance Governance: Ensuring Voice SLAs are within KPI as per FIM Guidelines and working with both onshore and offshore teams on staff productivity/efficiency improvement

Qualifications

• Good knowledge of banking and financial products
• Strong analytical and numerical skills
• Proficient in MS Office Application, particularly in Microsoft Excel and PowerPoint
• A good team player and the ability to work with tight deadlines
• Strong organisation and communication skills
• Takes pride in delivering what is promised in line with customer and service expectations
• Ability to work in a high volume, fast paced environment
• Possess initiative and the ability to focus on important details

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_gb&job=0000KOTS&src=DM-21153

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/embed/zjrWwmYbXqo

Description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking (WPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.

We are currently seeking a high calibre professional to join our team as a Vice President, Customer Service.

Principal Responsibilities

• Lead, develop and manage a team of Premier Service Managers within the International Wealth Hub to deliver consistent and high level of service standards to our customers
• Facilitate the effective operations by meeting the high level of service standard to our internal and external stakeholders and inculcate a strong service culture in line with our C.A.R.E principles
• Supervise the team and ensure that all relevant parameters provided by local regulatory and internal guidelines, including audit requirements are observed and adhered to
• Exercise broad discretion in executing the daily duties by taking into consideration of risk, control and customer satisfaction using the delegation empowerment limits
• To and be able to demonstrate adherence to internal controls. This will be achieved by adherence to all relevant procedures, keeping appropriate records and, where appropriate, by the timely implementation of internal and external audit points, including issues raised by external regulators
• Implement the Group Compliance policy by containing Compliance Risk in liaison with Global Head of Compliance, Global Compliance Officer, Area Compliance Officer or Local Compliance Officer. The term Compliance embraces all relevant financial services laws, rules and codes with which the business has to comply.
• This will be achieved by adhering to all relevant processes or procedures and by liaising with Compliance department about new business initiatives at the earliest opportunity. Also and when applicable, by ensuring adequate resources are in place and training is provided, fostering a compliance culture and optimizing relations with regulators
• Manage and resolve complaint escalations by assisting with investigation and ensuring resolution within the set service standards

Qualifications

• Degree holder with relevant experience in a retail banking environment
• Strong leadership skills with the ability to develop, direct and implement plans
• Strong communication and interpersonal skills are essential in this role to interact with a diverse group of subordinates, peers, senior executives and customers
• As the role will be dealing with customers predominantly in North Asia market, proficiency in both spoken and written English and Chinese are required. Cantonese will be an added advantage

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_gb&job=0000KOTJ&src=DM-21153

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/embed/zjrWwmYbXqo

Description

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking (WPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.

We are currently seeking a high calibre professional to join our team as an Assistant Vice President, Premier Elite Service Manager.

Principal Responsibilities

• Support Relationship Managers by assuming responsibility of the operational functions in customer service
• Achieve a high service standard by ensuring efficient and quality service to customers
• Maintain a high standard of operational and risk compliance by ensuring that standards and workflow are in continuous adherence to Group Standards and local regulations
• Providing administrative support to the Premier Relationship Managers
• Improve customer experience by highlighting the needs and existing deficiencies of customers
• Provide administrative and logistic support

Qualifications

• Degree holder with relevant experience in a retail banking environment
• Strong banking and product knowledge will be an added advantage
• A team player who is self-motivated and customer service oriented
• Possess excellent interpersonal and communication skills

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_gb&job=0000KOPT&src=DM-21153

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/embed/zjrWwmYbXqo