Job Summary
It is an exciting time to be joining Standard Chartered. Over the last few years we have been investing heavily in strengthening the way we identify, develop, and deploy our talent across the Bank.
An importantly part of our strategy is to take an increasingly ‘skills-first’ approach, evolving how the demand and supply of skills is managed on a continuous basis, by embedding skills even more purposefully across our development and deployment efforts as well as across key talent practices.
Continuing to invest in scaling reskilling-to-redeployment efforts stays critical to support our strategic priorities and drive a sustainable workforce transition in line with the Bank’s transformation and FFG programme, while sustaining our EVP and maintaining our position as an employer of choice where colleagues can both grow careers as well as enhance employability.
In this role you will be driving a key part of the next stage of our investment in scaled reskilling to redeployment efforts. You will work collaboratively with stakeholders to bring focus on the skills that matter for the future, how colleagues can access opportunities to develop their careers, our approach to embedding a skills first approach in workforce planning and making skills based decisions in the way we hire, development, promote and reward colleagues.
To be successful, you will bring a variety of HR domain skills to the role, with strength of capability in building strong partnerships and working collaboratively with others, balancing short / long term outcomes and demonstrable ability to join the dots, translating ideas into action that move the business forward, at pace.
A background across a variety of HR disciplines, particularly in regulated industries or management consulting will help you hit the ground running, along with a proven track record of delivering outcomes in complex, global organisations.
RESPONSIBILITIES
Role Specific
• Establish and lead the implementation of the Bank’s strategic approach to scaling, and sustainably embedding a skills-based reskilling to redeployment journey across the employee experience. This includes embedding skills in a way that helps us be more forward thinking about demand and supply, the skills that are most critical to deliver business results and how we make better skills-based decisions in the way we hire, develop, promote and reward colleagues.
• Create and deliver a comprehensive strategy and roadmap to enhance the overall career experience for colleagues within the firm, establishing the Bank’s careers philosophy as a key enabler of workforce transformation, sustaining, and building our employee value proposition whilst helping colleagues to better understand how to engage with opportunities, how it helps progress their careers and improves their employability.
• Collaborate closely with colleagues in People Capability, Resourcing, Organisation Development, Diversity & Inclusion teams to ensure that our system approach to embedding skills is fit for purpose and leveraged in a way that supports the delivery of the Banks overall People Strategy
• Responsible for overseeing and running the portfolio of solutions and products that are deployed to enable colleagues to craft skills-based careers, with focus on overall colleague’s experience, innovation and maximising commercial impact of our investments (and regulatory compliance)
Key Responsibilities
Function Specific
Strategy
• Partner with key stakeholders to influence, shape, and deliver cross functional careers and talent management priorities that drive value across the Bank
Business Engagement
• Act as the point of contact for a specified business area to provide strategic advisory, subject matter expertise and consulting capability to support the delivery of the Banks careers and talent management objectives and key results
• Partner with relevant HR stakeholders to drive consistency and impact of talent practises, processes and key messages across the Bank
• Leverage workforce data and insight to demonstrate impact, effectiveness and influence people and talent related decisions across the Bank
• Proactively form credible relationships and drive impact of the function through availability of data that influences decision making across the business
Processes
• Where required, take delegated responsibility as the GPO and Product Owner for specific Talent related HR processes, products and platforms
• Ensure relevant HR processes are defined and managed to appropriately manage operational risk, employee experience and business impact
People & Talent
• As a People Leader, lead direct reports in a way that is consistent with our Valued Behaviours and Leadership Agreement
• Set and monitor responsibilities for colleagues supporting delivery of the role objectives and key results, ensuring that continuous, balanced feedback is provided in line with performance goals
Risk Management & Governance
• Ensure effective first line identification, management, monitoring and reporting of risks is undertaken in line with the Enterprise Risk Management Framework (ERMF) in a way that is consistent with the authority and responsibilities of the role
• Maintain oversight of appropriate governance and controls, as they relate to the roles objectives and key results, and if necessary, propose / implement changes to improve business outcomes
• Engage with relevant audit report findings and ensure feedback is acted upon
Regulatory & Business Conduct
• Proactively demonstrate awareness and understanding of the regulatory framework, in which the group operates, and the regulatory requirements and expectations relevant to the role
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
Internal:
• Heads of HR and HR Business Partners
• HRLT
• HR Centres of Expertise
• HR Service Delivery and Operations
• Business Leaders and Colleagues
• Risk, Compliance, Technology & Operations partners
External
• Relevant industry groups and professional bodies
• Strategic third-party partners
Our Ideal Candidate
- 15 + years’ experience in HR consulting, change and transformation experience
- Collaborative, strategic thinker and possesses ability to progress during times of ambiguity
Role Specific Technical Competencies
Talent Management
- Knowledge of how an organization attracts, recruits, retains, identifies and develops talent; ability to develop the talent required for an organization to achieve its short-term and long-term goals Core
Talent Development
- Knowledge of colleague development objectives and methods; ability to design, implement and monitor an organization's talent development strategies Core
Planning: Tactical & Strategic
- Knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2years) and strategic (3-5 years) planning in support of the overall business plan. Advanced
Human Resources Consulting
- Knowledge of policies, considerations and processes of human resources (HR)planning and development; ability to plan and develop an organization's HR operations in order to increase individual and organizational effectiveness Expert
Change Management
- Knowledge of and ability to align the organization's people and culture with changes in business strategy, organizational structure, technology and business processes Expert
Workforce Analytics
- Knowledge of human resources (HR) and workforce issues and trends; ability to analyze workforce data, information and metrics and apply the results to support business decisions. Advanced
Industry Knowledge
- Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply this knowledge appropriately to diverse situations. Expert
Effective Communication
- Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment Assessments
Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
