JOB SUMMARY

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

Job Purpose

· Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Priority Clients segment

The Role Responsibilities

Implementation and oversight of the below individual responsibilities:

· To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.

· To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.

· In consultation with the PB team manager/ branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals

· To participate in marketing and promotional activities for customer acquisition.

· To source and call on individual prospects

· To provide quality, efficient after-sales services

· To manage anti-attrition and retention of clients

· To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.

· To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.

· To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Transaction Monitoring Unit.

· To ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities.

Key Measurables

· Agreed individual sales target

· Agreed service standards to customers

· Operation control and sales compliance

RESPONSIBILITIES

Strategy

Awareness and understanding of the Group’s business strategy and sales model appropriate to the RM role.

Business

· Awareness and understanding of the wider business, economic and market environment in which the Group operates

Processes

· Responsible for executing sales targets.

People & Talent

· Set appropriate tone and expectations from their team and work in collaboration with clients and internal stakeholders such as SCB China RMs, 3rd party referral channels and Operations Team.

Risk Management

· The ability to stay compliance to the regulated role govern by MAS

Governance

· Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.

Regulatory & Business Conduct

· Display exemplary conduct and live by the Group’s Values and Code of Conduct.

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

· Lead the [Singapore CPBB International Banking Team] to achieve the outcomes set out in the Bank’s Conduct Principles

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

· Treasury, Investment and Insurance Specialists, SCB China RMs.

Other Responsibilities

· Embed Here for good and Group’s brand and values in Singapore CPBB International Banking Team; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

Our Ideal Candidate

· CMFAS Exams

· Understands the core concepts, principles, processes or procedures of Wealth Management and Banking

· Experience in Managing North Asia Market

· Good understanding and command of Mandarin as the incumbent will be supporting Chinese market

· 3 years of experience applying this in typical situations on the job

Role Specific Technical Competencies

· Agreed individual sales target

· Agreed service standards to customers

· Operation control and sales compliance

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

· Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Account Receivable and Claims Executive

• 5 days, 9am-6pm
• Salary: $3000 -$3600
• Location: Orchard

Job scope:

Account Receivable

• Handle full spectrum of Accounts Receivables and activities
• Gather and verify invoices for appropriate documentation prior to payment
• Maintain accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared.
• Perform daily cash management duties, including the recording of bank deposits, updating and distribution of cash receipt logs, and posting of cash to the accounts receivable sub-ledger
• Monitor and collect accounts receivable by contacting clients via telephone, email, and mail
• Support department adhoc duties when needed

Claims

• Submit of e-claims through the Mediclaim portal in accordance to the Medisave Regulations
• Update the Medisave summary file on the submission and status of claims
• Check and ensure claims payment from various institutions are tally with no discrepancies and follow up with relevant parties on any claim issues
• Issue of final bill or cheque refund to relevant parties
• File and organize all related documents, ensure accuracy and done in a timely manner
• Handle of all emails and calls on claim enquiries
• Maintain prompt communication with both internal and external parties
• Provide the required support with the objective of providing quality claim service experience

Requirements:

• Degree or Diploma in accounting or equivalent fields with minimum 2 years of Account Receivable experience
• Experience in handling large volume of transactions
• Experience in using MYOB accounting software.

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Job Responsibilities:

· Seated within Global Market Operations

· Processing of payments and fundings

· Investigating of discrepancies to align funding projections figures

· Analyzing of discrepancies between cash and ledger

· Assisting team with BAU work

· Adhoc tasks and projects as assigned

Job Requirements

· Minimum Degree in a related discipline

· Minimum 2 year of relevant banking experience

· Experience within the Global Markets would be an added advantage

· Able to start immediately or within short notice

Interested candidates, kindly email your detailed resumes in MS word format to [email protected]

Attention to Joseph Koh Wei Jie (R1873431)

Shortlisted candidates will be notified

www.ambition.com.sg

EA Registration Number: R1873431

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. License Number: 10C5117

Role Overview
Based in the Sales Finance team, the Data Analyst will becritical to the success of a new project to improve the weekly sales reporting granularity received from the company’s partners. The ideal candidate should be methodical, analytical, able to work with large amounts of data and good at problem solving as well as troubleshooting.

Key Tasks

• Build and maintain a good professional relationship with both internal (IT, Sales, Finance) and external partners of the APAC region.
• Project manage each onboarding activity through initial assessments, agreement on delivery dates, reporting methods and file testing.
• Provide prompt feedbacks/responses to conclude a timely cadence of reporting from the Partner in production.
• Regularly track and communicate the status of your portfolio of partners to onboard.
• Work methodically to document changes in status and demonstrate the ability to forecast completion dates.
• Continuous improvement on the overall process for better efficiency.
• Data analysis where required to ensure good data integrity.
• Work effectively as a team to cross-train and share ideas to progressively improve the process and implement better efficiency.

Requirements

• Bachelor’s degree in Finance, Mathematics, Information Systems or equivalent.
• At least 1 year experience in project management, data capture/analysis and/or working with external customers/partners.
• Possess good MS Excel skills.
• Knowledge/Familiarity of reporting methods including EDI (electronic data interchange), sFTP (secured File Transfer Protocol), ASIR (Web) and API is preferable but not required.
• Proactive and determined to drive actions and results to meet deadlines.
• Excellent verbal and written communication skills.
• Detail oriented and self-motivated individual, able work independently or in a team.

RESPONSIBILITIES

The purpose of the role is to

• Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Priority Clients segment

Implementation and oversight of the below individual responsibilities:

• To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.
• To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.
• In consultation with the PB team manager/ branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals
• To participate in marketing and promotional activities for customer acquisition.
• To source and call on individual prospects
• To provide quality, efficient after-sales services
• To manage anti-attrition and retention of clients
• To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.
• To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Other Responsibilities

• Embed Here for good and Group’s brand and values, Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

Our Ideal Candidate

• Understands the core concepts, principles, processes or procedures of Wealth Management and Banking
• CMFAS Exams
• Experience in Managing North Asia Market
• Good understanding and command of Mandarin as the incumbent will be supporting Chinese market
• 5 years of experience in Banking.

Role Specific Technical Competencies

• Client Acquisition Experience
• Account Management (of HNW Individuals) Experience
• Region Specific Language Expertise
• Region Specific Client Networks & Experience
• Technical knowledge and expertise in consumer banking products (i.e. Treasury, Equities, Funds, Insurance, etc)

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
• Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Account Receivable and Claims Executive | AR | MYOB | Orchard

• 5 days, 9am-6pm
• Salary: $3000 -$3600
• Location: The Heeren, Orchard

Job scope:

Account Receivable

• Handle full spectrum of Accounts Receivables and activities
• Gather and verify invoices for appropriate documentation prior to payment
• Maintain accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared.
• Perform daily cash management duties, including the recording of bank deposits, updating and distribution of cash receipt logs, and posting of cash to the accounts receivable sub-ledger
• Monitor and collect accounts receivable by contacting clients via telephone, email, and mail
• Support department adhoc duties when needed

Claims

• Submit of e-claims through the Mediclaim portal in accordance to the Medisave Regulations
• Update the Medisave summary file on the submission and status of claims
• Check and ensure claims payment from various institutions are tally with no discrepancies and follow up with relevant parties on any claim issues
• Issue of final bill or cheque refund to relevant parties
• File and organize all related documents, ensure accuracy and done in a timely manner
• Handle of all emails and calls on claim enquiries
• Maintain prompt communication with both internal and external parties
• Provide the required support with the objective of providing quality claim service experience

Requirements:

• Degree or Diploma in accounting or equivalent fields with minimum 2 years of Account Receivable experience
• Experience in handling large volume of transactions
• Experience in using MYOB accounting software.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Job Description
Responsibilities include, but are not limited to, the following:

• Adhere to the sanction check requirements and ensuring that all required checks are conducted with no breach.
• Working with the Head and own Team Leader to establish best practices and processes to ensure that the team meet the company’s service standards set.

Underwriting

• Assist the Head and work with own Team Leader and members to:
• Prepare underwriting / renewal information
• Ensure that sanction checks are conducted.
• Update and maintain the records, schedules, statistics, etc.
• Stay current on market conditions and to share findings and updates with all members of the team as appropriate.

Channel / Relationship Management / Service Standards

• Maintain service standards by timely response to internal team requests in addition to meeting deadlines

Job Requirement

• Basic Degree/Diploma in Business or Engineering with CGI
• 1 year experience in General Insurance operations
• Some knowledge of General insurance operations
• Some understanding of laws and legislation in relation to the General Insurance industry.

We apologize that only shortlisted candidates will be contacted. Thank you.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R1653100 (Goh Jia Zhen Crystal)

PRINCIPAL ACCOUNTABILITIES:

• Responsible for underwriting and assessing credit propositions and transactions submitted by Relationship Managers, to ensure compliance with the Bank’s credit policies and procedures, risk acceptance criteria where appropriate, and regulatory requirements.
• Complete annual and/or loan reviews assigned.

KEY COMPETENCIES:

• Strong analytical, communication and interpersonal skills are required.
• Familiar with MS software applications such as Word, Excel, PowerPoint etc.
• Excellent verbal and written communication skills are essential.
• Ability to work well with others and independently, a team player, accountable and a positive work attitude are essential qualities.
• May deal with Mandarin-speaking stakeholders and documents. Proficiency in English and Mandarin is essential

Income's Actuarial team has been at the forefront of digitization, innovation, and embracing the future of work. As today's business problem becoming more complex and uncertain, we acknowledge the importance of being adaptable and open to learning in solving the right problem. We adopted agile and design-thinking principles in delivering our projects at work and play a key role in enabling the organization strategic goals.

We are looking for a manager for the IFRS17 GI team. This role will be an integral team member within the IFRS17 team in the Actuarial Department to deliver the enterprise wide IFRS17 project.

The primary job responsibilities include:

• To project manage and coordinate actuarial IFRS17 teams to deliver IFRS17 project, focusing on General & Group Insurance portfolio.
• Develop and maintain project plan to monitor, track progress and escalation of risks.
• Develop IFRS17 requirements that integrate data, actuarial models & accounting solution for financial reporting and business planning.
• Lead and drive collaboration with cross functional teams to deliver the enterprise wide IFRS17 project.
• Opportunity to learn, develop and apply actuarial expertise in the new accounting standard.
• This role will provide you the opportunity to lead a team within Actuarial and be exposed to Chief Actuary and Senior Management.

Requirements:

• Good progress in actuarial qualifications with 5 - 7 years of relevant experience in General Insurance actuarial function.
• Good progress in actuarial exams.
• Strong project management, excellent analytical and communication skills.
• Strong team player who is adaptable, open to a dynamic working environment and willing to explore new ways of working.

• Industry : Automotive
• Location : Central
• Salary Range : Up to S$6,000 Per month

Responsibilities:

• Deliver high quality financial analysis for product category, brand, and market using data to deliver commercially relevant insights. Perform advanced financial modelling, profitability analysis, monitoring business issues and impact to the bottom line, as well as analyzing proposed introduction of new products and actionable insights is expected.
• Collaborate with business directors to track business goals, prospects/pipelines and client profitability, and provide timely and relevant reporting and insights in these areas to the business.
• Performing monthly variance analysis of financial results, review with commercial business leaders to ensure understanding of the drivers and corresponding risk, controlling of selling and distribution expenses.
• Prepare and manage of budgets and rolling forecasts (sales and selling expenses) and management of business reviews of actuals vs forecasts
• Managing customers contracts, liaison with Legal Counsel and Business Directors, and also managing contracted sales targets, incentive programs
• Ensure overseas sales entities (and Singapore market) are managing at right level of operation controls and governance requirements.
• Leveraging BI tools (Tableau) to provide visibility of business performance and for better risk controls.

Requirements:

• Bachelors Degree in Accounting/Finance or other related area.
• Minimum of 5 years commercial business partnering experience gained in MNC
• Strong preference for candidates from manufacturing and export business environment
• Superior proficiency with ERP (Oracles) and Microsoft Excel
• Highly organized, detail-oriented, a strong work ethic, demonstrated teamwork skills
• Demonstrated excellent analytical, project management and financial skills
• Operates within a team and independently
• Ability to balance and manage varying tasks with different skill requirements in a productive and effective manner
• Candidate with pricing and costing analyzing experience is preferred

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9740

http://www.peopleprofilers.com

EA License Number: 02C4944
Registration Number: R1330005
Posting Personnel: Reeve Lim Kok Kiong

Job Description

• Contact existing client portfolio to carry out client portfolio review
• Advise clients on products that can complement their existing portfolio
• Communicate with clients over the phone & through email
• Assist clients with queries & concerns regarding insurance products
• Work with internal stakeholder to ensure policies are processed smoothly
• Comply with the the bank’s regulatory & compliance standards

Skills and Requirements

• Minimum Diploma Required
• Minimum 1 year of sales / telesales experience
• Strong communication skills

If you are interested in the role, click on the 'apply' function now! Alternatively, you may contact Claudia at 68183141 or [email protected] for more information.

EA Licence No: 11C5502 | EAP Registration No: R2199597

About Us

Pacific Refreshments Pte Ltd (The Coca-Cola Company) is a strategic concentrate manufacturing plant in Asia. We are an export facility, specializing in the manufacturing of concentrates and beverage bases, with a complex portfolio, supporting the ASEAN, South Pacific and Southwest Asia business units. We are on a journey of growth - having completed the construction and expansion of our site towards doubling our manufacturing capacity in recent years. We have also embarked on our digital transformation journey, striving to be the Lighthouse for the Consumer Products Supply (CPS) plants in Asia and to be a leader in digital transformation.

Pacific Refreshments Pte Ltd is a winner of the ‘2020 HR Asia Best Companies to Work For’ Award.

What You’ll Do For Us:

• Lead development of finance analysis (value chain analysis, financial modelling, opportunity assessment, return on investment analysis, cash flow analysis and other financial tools) to develop recommendations to business leads and strategy assessments to support decision making.
• Forecasting and business analytics leadership of volume and revenue forecast while ensuring a high level of forecast accuracy is delivered.
• Analysis of business results and recommending forward actions to close gaps to plan or accelerate the business results.
• Analysis of business performance for gaps versus plan and lead the development of contingencies/solves for leadership teams.
• Understand external and competitive category performance to inform decisions. Leadership of financial management with the customer team, which requires strong customer focus and influence.
• Communicate and interpret findings across brand, category and consumer based on financial analysis that provides additional perspectives on implications, risk, opportunity and trends.
• Build value-based relationships with Brand, Customer, Commercial, RGM, Franchise, Supply Chain, Legal and other key associates.
• Review, improve, provide input, approve and present completed analyses that requires expert knowledge of financial models and application of strategic and operational measures to assess economic and commercial viability of proposed investments.
• Responsible for leading a team - recruit, develop and sustain a diverse and high-performing team. Coach, guide, and mentor team in managing and building their quantitative and analytical skills. Establishing key relationships that can be leveraged to strengthen team capabilities and to provide career advancement opportunities in the organization.

Qualifications & Requirements:

• Bachelor’s degree in Finance, Business or related field, with a Master’s is preferred.
• 7+ years of global financial management experience with responsibility for operations with people and resources management experience.
• Experienced in Annual Business Planning and strategic thinking including applying forecasting techniques and skills to develop and evaluate business goals and strategies, analysing information to derive insights and implications to initiate planning/re-planning, and controlling actual results vs. budget.
• Must possess ability to motivate and develop the talent and to collaborate with cross-functional peers to define the business plan/rolling estimate deliverables.
• Strong understanding of customer P&L management (including drivers of volume, revenue, and gross profit), revenue growth management capabilities, forecasting and trade spend effectiveness.

If this sounds like something you're interested to explore further, we look forward to meeting you in our Happiness Factory!

Job Responsibilities:

• Ensure performance of KYC to the standards expected by the Monetary Authority of Singapore and in accordance with the bank’s AML and KYC Policies and Procedures
• Manage KYC / CDD trigger events and reviews and ensure appropriate actions are taken in accordance with the AML and KYC Policies and Procedures
• Perform name screening and searches on prospective customers and existing customer base (ad-hoc screening)
• Review and check for completeness of maintenance of static information for batch screening including clearing of alerts
• Maintenance of customer lists and records

Job Requirements:

- Minimum 1-2 years of KYC experience

- Minimum Degree in Banking / Finance or related field

To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:

Expected Salary:
Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599

Directly supervise a team of client services associates to ensure the highest quality of service possible through providing excellent solutions for customer’s inquiries/incidents, assigning work to the team and setting priorities to ensure efficiency and productivity .

Responsibilities:

• Manage the day to day operation including process escalating, quality checking , defining support strategy, setting and hitting KPIs.
• Improve the customers’ experiences by understanding and focusing on demand management, measuring KPIs & driving the necessary actions for improvement.
• Ensure customer expectations are achieved/exceeded through excellent customer service.
• Support the associates on providing accurate, efficient resolutions to complex escalated customer issues.
• Provide leadership, coaching and mentoring to inspire, guide and empower team members to achieve operational goals.
• Ensure the service channels are managed appropriately on ongoing basis (calls, chats, cases, social media channels and complaints), knowing and using the reports/numbers in the MIS to drive performance
• Support effective communication across the departments and create a positive work environment.
• Provide regular, transparent feedback and reporting on team performance to Supervisor/Manager/Head of Department.
• Stay up to date on the latest industry trends, technology and best practices.

Qualifications

• Bachelor’s degree or above with min. 5 years of relevant working experience in financial service sector
• A sound understanding of asset classes such as FX , stocks, CFD etc
• Broad understanding of KYC, trading and post trade services
• Strong understanding of client service
• Strong organizational skills, able to prioritise tasks and time based on the given KPI and objectives
• Compliant with regulations
• Able to work on scheduled public holidays and scheduled shift hours if needed

Applicants who are keen to apply, pls send your resume to :

[email protected]

Email to: [email protected]

Subject: Developer – Microsoft SharePoint

1. Responsibilities (Developer)

· Solution the design and develop the software using waterfall/Agile methodology.

· Perform investigation, troubleshoot issues by developing scripts, SQL queries.

· Work closely and collaborate with the Business Analysts and Quality Engineers/application testers for user stories elaboration, test automation, bug fixes etc.

· Work with deployment team/DevOps team on setting up continuous integration, build and release automation.

· Provide estimates for stories during sprint planning for Agile project.

· Convert acceptance criteria into automated unit tests cases.

· Support production issues and duty rotation for after-office-hours support

· Champion Agile technical practices such as test-driven development, pair programming and refactoring

· Involve in application deployment to the various environments.

2. What we are looking for

· Relevant software development certifications, e.g. Microsoft Certified Solution Developer for Dynamics or equivalent.

· Good understanding and completion of projects using waterfall/Agile methodology.

· Demonstrable skills in Java, Dot Net, Python, Dynamics CRM, SharePoint, Mobile, Cloud or SSIS development

·· Demonstrate knowledge of creating packaging / build scripts with MSBuild, Maven, Docker etc.

· Ability to troubleshoot complex issues ranging from system resource to application stack traces.

· Track record in implementing systems with high availability, high performance, high security hosted at various data centres or hybrid cloud environments will be an added advantage.

Email to: [email protected]

Subject: Operation Support Lead

1. Responsibilities

Manage the day-to-day running of application systems, for example:

· oversee and ensure the smooth running of the systems under your charge and that all key maintenance and support tasks are completed in a timely manner.

· manage outsourced vendors and/or in-housed contractors to meet the delivery and operation needs of the systems.

· work with internal and/or external parties to troubleshoot the root causes of the issues reported, ensure that the issues identified are reported and fixed according to the service level agreement as well as incident management framework.

· manage on-/off-boarding of user accounts and changes in roles, and review user access/audit logs to ensure compliance.

· plan, execute and support system implementation, software/hardware upgrades and security patches.

· perform regular risk assessment to identify security and/or other compliance issues with IT policies and procedures, liaise with the relevant subject matter experts to provide solutions, and oversee the proper implementation of such solutions.

· monitor and maintain the software licenses and maintenance support relating to the systems and coordinate the procurement and renewal as necessary.

· work with internal tech teams and vendor(s) to implement pro-active monitoring of application system health and upkeep of system performance.

· identify opportunities for process improvement and operational efficiency enhancements, and implement appropriate solutions.

· develop and maintain documentation, including system configurations, processes, and user manuals, to facilitate knowledge sharing and ensure proper system administration.

Plan and implement system enhancements to meet user change requests, including:

· providing estimated costs and timeline to implement the changes.

· securing the necessary resources to carry out the changes.

· ensuring that the vendor and/or in-house contractors complies with the relevant IT policies and procedures while working on the changes.

· assisting users during requirement gathering and user acceptance testing to ensure clarity of scope and quality of the developers’ work.

· overseeing the proper implementation of the changes.

2. What we are looking for

• Experience in managing and supporting IT projects/systems, preferably in the financial/government sector.

• Strong technical expertise in areas such as networking, systems administration, cloud computing, and IT security will be an advantage.

• Familiarity with IT Service Management (ITSM) processes in accordance with IT Infrastructure Library (ITIL) best practices.

• Knowledge of IT security best practices and compliance standards.

• Sound understanding of the technical aspects of systems integration in an environment with diverse technologies.

• Proficiency in managing Windows and Linux server/cloud environments, will be an added advantage.

Email to: [email protected]

Subject: UX –Researcher

1. Responsibilities

· Define and plan qualitative user research to effectively inform the design and development of products & services.

· Recruit participants for research.

· Conduct qualitative user research independently (e.g. in-depth interviews, contextual inquiries, ethnographic observations, focus groups, diary studies, usability testing, remote testing, etc.)

· Collaborate with UX Designers/ UX team to translate research insights into design (e.g. brainstorming, collaborative sketching, prototyping, user stories, etc.)

· Communicate research insights effectively to stakeholders depending on project needs (e.g. reports, stakeholder workshops, videos, etc.)

· Nice to have: Understanding of quantitative user research such as data analytics, A/B testing, data mining, card sorting, survey evaluation, etc.

2. What we are looking for

· Experience with the end-to-end user research process.

· Knowledge of UX design processes and methodologies.

· Ability to facilitate discussions and workshops with different stakeholders.

· Experience working in an agile development environment.

· Portfolio with examples of leading strategic user research with significant business outcomes.

• Rare opportunity
• Career progression
• Well-established bank

A well-performing Corporate Banking client is seeking a VP, Credit Administration Middle Office to join the team.

As a senior member of the team, you will support the Head of Credit Administration to perform for managerial duties. Your main responsibilities are providing credit middle support to the relevant business units, credit application reviews, reviewing facility letters, loan agreements and ensuring documentations are accurate and compliant.

The ideal candidate has at least 10 years relevant experience in Credit administration/documentation/middle office support for corporate banking product line. Strong communication skills a pre-requisite as you will be working closely with key business stakeholders. Leadership experience is a strong advantage.

Applicants who are keen please send across your updated CV to [email protected] or click on the link to apply. Thank you and look forward to speaking with you!

Reg No. R1987809
BeathChapman Pte Ltd
Licence no. 16S8112

HIGHTLIGHT:

• Japanese language in order to liase with Japanese parties
• Familiar with japanese culture/japanene anime is a plus
• Project management skills

JOB DESCRIPIONS:

• To perform duties set by the Brand manager
• Understand the needs of the project and provide instructions to other colleagues accordingly
• Work closely with the Sales team to execute marketing campaigns through the retailer network and assist them in meeting sales targets
• Coordinate with other departments to execute tasks assigned
• Assist the Brand manager in responding to enquiries and requests from principles and partners while managing their expectations
• Monitor the progress of projects and keep the Brand manager updated
• Gathering feedback and data after campaigns to analyse the effectiveness and points for improvement
• To find out and keep up with the market trends and what our competitors are doing in the region we operate in
• Any other ad-hoc duties assigned

Other preferred requirements:

• Proficiency in Microsoft Office, especially the use of Excel sheets and PowerPoint
• Must be meticulous in their work
• To understand the purpose of the role and work independently
• Having experience, interest or knowledge in trading card games would be a plus
• Having an interest in Japanese anime & game culture would be a plus

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email to “[email protected]”

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Sim Jia Hui

EA Personnel Reg No: R22106242

about the company

Our client is a growing Bank. As part of their growth, they are looking to hire an AML Governance Compliance professional to join their team. This is an expansion headcount.

about the job

• Develop and maintain Financial Crime Compliance policies and guidelines
• Monitor and conduct gap analysis on regulatory developments, address gaps identified by updating/ enhancing existing policies and procedures
• Disseminate changes to the Bank's stakeholders and conduct training, when necessary
• Provide support and facilitate communication with stakeholders as needed throughout the preparation, execution, and follow-up of internal and external audit exercises
• Support, track, attend and organise risk committees
• Perform quality assurance testing to ensure the effectiveness of action/ remediation plans
• Participate in ad-hoc projects

skills and experience required

• Bachelor's Degree from a recognised institution
• Minimum 7 years of relevant experience (in AML governance/ policy/ compliance) in a Bank
• Strong knowledge of AML laws, regulations, and industry best practices, including familiarity with regulatory bodies and reporting requirements
• Highly-motivated individual who thrives in a fast-paced and dynamic environment
• Exceptional communication and collaboration skills

To apply online please use the 'apply' function, alternatively you may contact Stella at [email protected] (EA: 94C3609/ R22106517)

Job Description

• Adhere to Banking Acts, MAS regulations, Bank's Internal policies and guidelines
• Conduct/Approver of CDD/EDD reviews and background due diligence checks, ensure completeness and accuracy
• Liaise with front office and back office on FATCA/CRS and AML/KYC documentary requirements
• Provide advice and support on Compliance
• Provide induction training and trainings on AML/CFT/Sanction/CDD, etc.
• Perform checks on CDD data input
• Perform transaction monitoring, ensure timely closure of alerts
• Assist to update/review the process and procedures
• Prepare/review and file STR reports, Head Office Reports, etc.
• Be prepared to additionally perform any other work related task as stipulated by any of the Branch's Managers

Requirements

• A relevant degree in Finance, Business or Computer Science
• Minimum 2 years of Compliance/AML/CFT/Sanction experience in a bank or financial institution
• Knowledge of MAS rules and regulations
• Keen interest in compliance with long term plans to remain in this field
• Self-motivated and committed
• Resourceful, motivated and willingness to acquire new skills/knowledge
• Proficient in Microsoft Office, particularly Word and Excel
• Ability to write simple automation program will be a plus but not a must

Others

• Able to start work at short notice
• Permanent position, 5-day work week
• To submit detailed resume indicating current and expected monthly salary

Main Responsibilities

• Pre-plan and prepare construction schedule, coordinate activities
• Close monitoring of construction work activities
• Study project specifications such as civil/structural, architectural and M&E drawings
• Prepare daily/weekly/month site report
• Maintain safe and clean working environment and ensure compliances according to standard rules and regulations
• Liaise with both internal and external parties for efficiency.
• Other ad-hoc duties as assigned by Construction Manager, Project Manager

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Charmaine Tin Zi Jin
EA Personnel Reg No: R23113892

* Basic Up to S$18,000
* Work Life Balance & Friendly Environment
* Incentive Scheme & Career development
* Candidate with Minimum 15 Year experience in Investment Finance Industry
* Responsible for the P&L, Sales and Operations for the Service Division

Our company is looking for suitable candidates to join their growing business as Senior Portfolio Manager.

RESPONSIBILITIES:

· Managed investments for single family office

· Research various fund structures and alternative investments

· Prepare market and monthly performance reports for investors

· Conduct quantitative and qualitative analysis on investment opportunities and prepare investment reports for decision-making purposes

· Perform due diligence, lead investments negotiations, and coordinate legal aspects

· Review business performance, recommend changes to the existing investment portfolios

· Identify potential strategic investment

· Lead the investment strategy and associated activities

REQUIREMENT:

· MAS Representative would be highly advantageous

· Master's/Bachelor's Degree in a quantitative discipline (Finance, Economics, Mathematics, or similar), with CFA preferred

· Preferable at least 15 years of relevant working experience in the stock exchange (US & HK market) or public equity investment background

· Strong quantitative and financial modelling background with hands on experience on building tactical asset allocation models

· Strong communication skills (English & Chinese) to liaise with Chinese-speaking director(s)

OTHER INFORMATION:
• Location : Millenia Tower (Near Suntec City)

• Working hours : 9.00am to 6.00pm (5 Days)

• Salary: up to S$18,000 higher/ Negotiable (Salary will commensurate according to experience & qualifications)

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to:

Email – [email protected]

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Job Description:

• Liaise with Branch's front-office and back-office departments in processing of credit and trade transactions
• Responsible for credit and trade transactions' limit set-up in the banking system and limit adjustments
• Evaluate corporate credit risk relating to credit terms and conditions prior to drawdowns of facilities, to ensure full compliance and adherence prior to sign-off
• Monitor and ensure the applicable credit terms and conditions, repayment capability, conducts of account, securities and guarantees are under control
• Close monitoring of the related risks and other material developments for the credit risk assets, and to timely propose applicable risk solutions in accordance to credit risk management framework and other related risk requirements
• Timely completing all risk management reports (including but not limited to credit asset risk limit report, RWA, Commitment and unused limit report, branch's asset analysis report) and other reporting assignments
• Implementing the branch and Head office's designated risk related policies and instructions

Requirements

• Degree in Banking/ Finance or equivalent
• Minimum 8 years' experience of credit risk management in banks
• Sound knowledge in finance, commercial laws, industries, political, economic environments in the global financial markets
• Knowledge of credit documentation processes/procedures

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Responsibilities:

• Perform both front-office counter service duties and back- office operational and administrative duties in the department
• Handling over the counter banking transactions including opening of accounts
• Processing inward and outward remittance transactions
• Processing inter-bank GIRO payments
• Handling customer enquiries
• Attending to customers’ account requests

Requirements:

• A recognized degree.
• At least 1-year experience handling retail banking transactions in a bank
• Good communication and inter-personal skills
• Strong numeric and PC skills

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA Registration No. R1653100 (Goh Jia Zhen Crystal)