Total 5 job vacancies by 99 Hotpot Bbq Pte. Ltd.

Key Responsibilities Include:

• Ensures prompt, efficient service, convey a positive image of self and company.
• Ensure opening/closing duties are done properly and on time.
• To assist, encourage and support the team member in the daily execution of their duties
• Monitor restaurants operations that includes: Inventory, food and beverage service, cash transactions, comps and voids payment.
• Assisting the Operation Manager on team deployment, proper food and drink flow, sequence of service, quickly resolving any service disruptions or complaints for all shifts.
• Places priority on coaching and developing others, continually coaching new and existing team members to increase effectiveness by providing performance feedback to the team member.
• Monitors staff performance to identify training needs and potential for growth.
• Answer guests’ enquiries and make recommendations
• Perform any other duties as and when assigned.

You Should:

• Have experience in managing restaurant and people for at least 2 years.
• Enjoy the hospitality and lifestyle scene, are immersed in it, believe in it and want to work to improve it – in short, you are here for the long run.
• Developed people’s skills, a positive problem solver with a can-do! attitude to it all. You genuinely care for your team and guest experience and spare no expense at getting the best for both.
• Possess superior time management skills, are an effective communicator and enjoy working as a team.

To include but not limited to

· Providing and maintaining high quality standards and procedures in preparing and serving all food.
· Maintaining solid knowledge of all food products and is able to skillfully apply culinary techniques.
· Responsible for preparation of all aspects of restaurants foods, hot and cold; including banquets and special events.
· Ensuring that all food quality meets specifications and guarantees.
· Maintaining a solid knowledge, understanding and preparation of base stocks and soups.
· Regularly restocks all kitchen supplies and food items required for service.
· Properly labeling and dating all products to ensure safekeeping and sanitation.
· Keeping the kitchen, a clean, safe and sanitary environment in which to work; making sure all kitchen sanitation standards are met.
· Assisting the Chefs in all health, safety, and sanitation procedures
· Assisting in lowering all food costs and wastes.
· Ensuring all products are rotating on a first-in, first-out philosophy.
· Maintains a solid menu knowledge and attention to detail with plate presentation.
· Maintaining a high level of professionalism
· Working as a team, assisting all guests’ and employees’ needs and inquiries.
· Effectively communicating with management, chefs and service staff in order to fulfill and address any issues or needs requested by guests and or other employees.

Job Description

• Schedule and coordinate meetings.

• Conduct employee performance reviews.

• Develop good customer relationships.

• Participate in recruitment and dismissal processes.

• Smooth out problems within the workplace.

• Address employee and customer concerns.

• Develop strategies for better workplace efficiency and goal achievement.

• Phone correspondence.

• Liaise between managers, customers and employees.

• Provide direction to staff.

• Troubleshoot POS system.

• Support ongoing learning and development of team members.

• Help create and foster a respectful and inclusive team environment.

Roles & Responsibilities:

1) Cooking food in a timely manner.

2) Slightly modify recipes to meet customers’ needs and requests (e.g. reduce salt, remove dairy)

3) Monitor food stock and place order.

4) Check freshness of food and discard out-of-date items.

5) Ensure compliance with all health and safety regulations within the kitchen area.

6) Conduct final check on finished product to ensure that food quality and presentation are in accordance with specifications of the menu

7) Ensure the kitchen is secure, clean, and safe before going off shift.

8) Ability to work under pressure.

9) Calm approach to stressful environments.

10) Problem-solving.

Requirements:

1) Proven work experience as a Chef or Cook

2) Hands-on experience with various kitchen equipment.

3) Ability to remain calm and undertake various tasks

4) Up-to-date knowledge of cooking techniques and recipes

5) Excellent time management abilities

6) Able to work split shift, weekends and public holiday.

7) Familiarity with sanitation regulations

8) Culinary school diploma preferred

Responsibilities

· Coordinate daily Front of the House and Back of the House restaurant operations

· Deliver superior service and maximize customer satisfaction

· Respond efficiently and accurately to customer complaints

· Regularly review product quality and research new vendors

· Organize and supervise shifts

· Appraise staff performance and provide feedback to improve productivity

· Estimate future needs for goods, kitchen utensils and cleaning products

· Ensure compliance with sanitation and safety regulations

· Manage restaurant’s good image and suggest ways to improve it

· Control operational costs and identify measures to cut waste

· Create detailed reports on weekly, monthly and annual revenues and expenses

· Promote the brand in the local community through word-of-mouth and restaurant events

· Recommend ways to reach a broader audience (e.g. discounts and social media ads)

· Train new and current employees on proper customer service practices

· Implement policies and protocols that will maintain future restaurant operations

Requirements and skills

· Proven work experience as a Restaurant Manager, Restaurant General Manager, or similar role

· Proven customer service experience as a manager

· Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

· Familiarity with restaurant management software

· Strong leadership, motivational and people skills

· Acute financial management skills

· any diploma in Business Administration; hospitality management or culinary schooling is a plus