We are seeking a dynamic and experienced Food Court Manager to oversee the establishment and efficient operation of a new food court. The ideal candidate will be responsible for setting up the food court, managing day-to-day operations, and leading a team of culinary and service professionals. The Food Court Manager will play a crucial role in recruiting and training staff, ensuring high-quality service, and maintaining a positive customer experience.
Responsibilities:
Food Court Setup:
- Collaborate with the project team to design and set up the food court layout.
- Coordinate with vendors and contractors for equipment installation, signage, and overall aesthetic appeal.
- Ensure compliance with health and safety regulations during the setup phase.
Staff Recruitment and Training:
- Lead the recruitment process for culinary and service staff, including chefs, cooks, cashiers, and cleaning staff.
- Develop comprehensive training programs for all food court employees.
- Conduct regular training sessions to enhance team skills and product knowledge.
Operational Management:
- Oversee day-to-day operations, including opening and closing procedures.
- Monitor food quality, presentation, and adherence to established standards.
- Manage inventory, order supplies, and ensure proper stock levels are maintained.
- Implement effective cost control measures to maximize profitability.
Customer Service:
- Foster a customer-centric environment by ensuring exceptional service standards.
- Address customer concerns and feedback promptly and professionally.
- Implement strategies to enhance customer satisfaction and loyalty.
Financial Management:
- Develop and manage budgets, ensuring financial targets are met.
- Analyze financial reports and implement strategies to improve profitability.
- Monitor and control operational costs while maintaining quality standards.
Regulatory Compliance:
- Ensure compliance with local health and safety regulations.
- Stay updated on food safety and hygiene standards, implementing necessary changes.
- Work closely with relevant authorities to obtain necessary permits and licenses.
Team Leadership:
- Build and lead a motivated and high-performing team.
- Provide guidance and mentorship to staff, fostering a positive work culture.
- Conduct performance evaluations and implement development plans.
Qualifications:
- Proven experience in food service management, with a focus on setting up and running food courts or similar establishments.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Knowledge of food safety regulations and industry best practices.
- Financial acumen and budget management experience.
- Ability to thrive in a fast-paced, dynamic environment.
Education and Experience:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of relevant experience in food service management.
Selected applicant will be tasked to work Mon - Fri for the initial period where the incumbent will need to assist with the setting up of of the Food Court
Interested candidate may send your resume to evan"at"alignrecruitment.com.sg for more information.
Regret to inform that only shortlisted candidates will be contacted by our consultants.
Align Recruitment Pte Ltd (20C0253)
Tan Soon Heng (Reg No. R1108992)
