Total 2 lab manager job vacancies in F&B / Tourism / Hospitality category in Singapore

Key Responsibilities:

1. Recruitment and Hiring:Develop and execute recruitment strategies to attract qualified therapists for pre and postnatal industry.
   Conduct interviews, evaluate candidates, and make hiring decisions in collaboration with the Director.
   Oversee the onboarding process to ensure new hires are fully integrated into the team.
   
2. Staff Management:Provide guidance, training support to trainers, and support to ensure high performance and job satisfaction.
   Conduct regular performance evaluations and implement development plans for staff.
   Ensure outlet is meeting monthly sales targets.
   
3. Client Experience:Uphold the highest standards of customer service, ensuring that every client receives an exceptional experience.
   Respond to client feedback and complaints promptly, taking corrective action as needed.
   
4. Inventory:

• Collaborate with the procurement department to manage stock levels, including ordering and storage of products.
• Liaise with internal and external stakeholders to ensure timely delivery of supplies and optimize inventory management.

One of the pioneer companies in specializing pre & post-natal Industry. Our main customer base & targeted audience are high-end customers & we do provide this premium services. We are going through a rapid expansion across Singapore & we enjoy a fun & dynamic company culture.

Selling Point

• Attractive Overall Salary Package (With Base+ Incentive+ Sales Comms)
• Provide systematic training (Both Theory & Hands-on) related to TCM concept
• Good Career progression from therapist to senior position
• Fun & dynamic culture

Promoting the company’s services and products to customers.

• Provide professional skin/body analysis and recommend suitable range of aesthetic treatments and products to customers
• Perform facial, body and aesthetic treatments/services for customers
• Maintaining high service standards
• Achieve and exceed sales targets
• Provide high standards of customer service
• Maintain the cleanliness and neatness of the treatment rooms
• Ensure outlet's smooth operation

Job Requirement

• Candidate without relevant experience are welcome to apply as there is training provided.
• Candidate with relevant experience in massage (TCM) preferred.
• Candidate with relevant massage cert is a plus, not mandatory.