Total 1 operations advisor job vacancies in F&B / Tourism / Hospitality category in Singapore

As a member of Team Central Provident Fund (CPF), you will play a crucial role in helping over 4 million members save for their retirement, healthcare, and housing needs as well as helping them cope with life’s uncertainties. With a fulfilling career, career growth, and development opportunities, you will be part of a big family of dedicated professionals. Join us and champion financial security for Singaporeans while leaving a lasting legacy.

What you will be working on

• Oversee the dynamic operations related to CPF members' accounts and records.
• Ensure the seamless delivery of member account services to CPF members, CPFB departments, and government agencies.
• Participate in projects aimed at enhancing process effectiveness, control frameworks, and overall service experience.
• Develop and implement harmonised solutions to address common operational challenges.
• Take on secretariat and coordinating roles in task forces and committees for projects.
• Collaborate with cross-functional teams to drive successful project outcomes.

What we are looking for

• At least 4 years of work experience in operations management, with a focus on financial services or customer-centric environments.
• Proven track record of successfully leading and delivering complex projects.
• Strong project management skills with a track record of leading successful projects, including the ability to plan, execute, and close projects on time and within budget.
• Good understanding of account and records management processes.
• Good problem-solving skills to address operational challenges effectively.
• Excellent organisational and coordination abilities.
• Effective communication skills for engaging with internal and external stakeholders.
• Analytical mindset with the ability to interpret data and trends.

The successful candidate will hold the corporate title of Manager/Senior Manager, with seniority based on individual work experiences.

What you can expect

• A challenging and rewarding career
• A variety of formal and informal training to enhance your skills in the evolving technology landscape
• Promotion opportunities based on your capability and on-the-job performance
• A friendly work environment with like-minded colleagues to co-create and collaborate together
• A hybrid work model allowing remote work for up to 50% of the time, contingent upon the exigencies of service
• A productive yet growth-oriented workplace with a flexible dress code empowering you to decide your appropriate outfit for the day
• A comprehensive rewards package
• Annual leave and pro-family leave
• Medical and dental benefits
• Access to recreational activities
• Position is on a 1-year full-time contract directly under the payroll of CPF Board.