Total 5 service operations manager job vacancies in F&B / Tourism / Hospitality category in Singapore

Job Title: Management Trainee / Restaurant Manager (ID4623)
Location: Near Bencoolen MRT
Working Hours: 6 days 10 hours per day
Salary: $3000-$3200


Key Responsibilities:
• Lead the front-of-house team to provide a warm, welcoming, and memorable experience for all guests.
• Recruit, train, and manage a dynamic front-of-house team, including servers, hosts, bartenders, and support staff.
• Set and maintain impeccable service standards, ensuring that guests receive prompt, attentive, and personalized service.
• Oversee the reservation system and seating arrangements to optimize table turnover and guest satisfaction.
• Foster clear and effective communication between front-of-house and back-of-house teams to ensure smooth operations.
• Handle guest inquiries, feedback, and concerns with professionalism and a commitment to resolving issues swiftly.
• Possess in-depth knowledge of the menu and beverage offerings, and train staff to provide informed recommendations to guests.
• Ensure consistency in food and beverage presentation and service quality.
• Create and manage staff schedules to meet operational needs and labor cost goals.
• Monitor inventory levels of front-of-house supplies, including glassware, linens, and service equipment.
• Implement strategies to enhance guest satisfaction and maximize revenue through upselling and suggestive selling techniques.
• Continuously train and develop front-of-house staff to enhance their skills and elevate the guest experience.
• Skillfully manage POS systems, cashless devices, and delivery platform devices.
• Accurately tally sales and cash at the close of each day.

Requirements:
• Proven experience in front-of-house management or a related hospitality leadership role for a minimum of 3 – 5 years
• Strong knowledge of restaurant operations, including service standards, reservations, and guest relations.
• Exceptional interpersonal and communication skills.
• Proficiency in point-of-sale (POS) systems and restaurant management software.

Job Title: Ecommerce & Marketing Assistant Manager/ Executive (ID8121)
Location: Lakeside
Working Hour: 5 days work Monday-Friday 9am – 6pm
Salary: $4000 - $4500

Job Description:

Trade Marketing Support

Support Marketing Director in planning and executing marketing campaigns to promote 3rd party brands at retail supermarkets.
Coordinate marketing initiatives and promotional activities for 3rd party brand partners.
Develop advertising materials for POSM, digital and social media channels.
Assist in creating sales support materials and retail in-store promotions.

2. Retail Marketing for offline Gourmet Retail Shop and online QB Food Eshop

Support Marketing Director in implementing local store marketing, weekly promotions and activities to drive foot traffic and sales in Gourmet Retail Shop and QB Food online store to meet assigned sales target.
Plan weekly promotions for Gourmet retail shop and QB Food online store (including selecting right mix of products and setting pricing).
Assist in overseeing retail merchandising efforts for optimal product display and sales.

3. Marketing Apps Maintenance

Support marketing team to maintain and update mobile apps, and platform optimization.
Monitor and troubleshoot app performance issues for optimal functionality.
Collaborate with UX/UI designers to enhance user interfaces and overall user experience.


Requirement:
• Minimum Diploma holder in Sales & Marketing /Business Development or related discipline.
• At least 1 years of experience in e-commerce/retail background.
• Strong understanding of digital marketing, ecommerce platforms, order management systems, and fulfillment processes.
• Familiarity with tools like Google Analytics, UX/UI design principles.
• Proficient in search engine optimization (SEO), search engine marketing (SEM), social media marketing, email marketing and marketing automation.

Job Title: Assistant Manager (Maintenance & Facilities) (ID3390)
Location: Changi
Working Hours: 5days work , Mon-Fri 8:30am-6:00pm
Salary: Up to $5500

Job Description:
• Responsible for the planning and execution of routine/shutdown, preventive maintenance of the plant’s process instrumentation, control value, electrical power/distribution system equipment etc to achieve reliability target. Responsible for Energy saving initiatives
• Responsible for facilities management and supervising maintenance & facility team
• Supervise and ensure E & I works, installation and calibration activities are completed in accordance to the company’s guidelines and environmental, health and safety standards
• Ensure data collection and preparation of all reports for efficiency analysis and maintenance
• Maintain GMP & GDP for specification data sheets, drawings, spare parts, ISO and customer audits
• Provide leadership and guidance to overall management off the manufacturing site’s environment, health and safety compliance that are critical to well-being and protection of employees and contractors
• Responsible for the planning of maintenance & facilities budget
• Manage Site, Regional & Global Projects/Initiatives as assigned
• Any other duties as and when assigned by superior from time to time

Requirements:
• GCE ‘O’ Level or equivalent
• Experience in manufacturing environment
• Experience in maintenance and facilities management.
• Physical fit
• Detailed oriented and able to perform multi-tasking
• Excellent quality mindset
• Good team player

Job Title: Senior Operations Executive / Operations Executive (Fresh Food Processing) (ID8116)
Location: Upper Thomson Road
Working Hour: 5 days work
Monday-Friday 8:30am – 6:00pm
(Will be required to work midnight shift when necessary)
Salary: $4000 - $5500

Job Description:
1. Production Operation
• Monitor daily production quantity to ensure output meets the planned targets & target quality
• Re-deployment of production staff in production lines if necessary for better efficiency
• Serves as an escalation point and resolves complex and diverse operational problems
• Initiate process improvement within production lines/department
• Ensure compliance to workplace safety standards and policy at all times
2. Assist / Work with Production Planner on:
• Oversee inventory levels of all ingredients and finished products; rebalance inventory regularly
• Secure the necessary raw materials and ingredients
3. Production Administrative
• Coach line leaders/production members to correctly fill up all checklists and production reports
• Disseminate important information down to all production staffs
4. Quality Assurance & Control
• Monitor compliance with SOPs, safety regulations and policies
• Ensure corrective actions are monitored and completed for all non-compliant conditions and behaviours
• Work with the Preventive Maintenance Team for scheduled inspections/repair of equipment
• Work with QA to ensure food safety and quality of raw materials / finished products
• Monitor and ensure housekeeping are practiced and maintained
5. People Management
• Oversee and coach line leaders/production staff on the assigned job scope within the production lines
• Plan the schedule for production staffs' leaves and facilitate daily production lines deployment
• Coordinate efforts with other departments to ensure smooth operations within the production lines
• Ensure training is conducted for new production members or to help current production members perform better

Requirement:
• Minimum Diploma in Business Management or equivalent
• Must have minimum 5 years of relevant experience in Food Production
• Able to work in a fast-paced environment
• Knowledge of SAP is preferred
• Good understanding of GMP, GHP and SOP
• Experience in handling Seafood, Poultry and Beef/ QSR experience is preferred
• Experience in Leading and/or overseeing planning, plant procurement order fulfillment
• Strong leadership skills in managing big teams

Job Title: Senior/Executive, Operations (Fresh Food Processing) (ID8116)
Location: Yio Chu Kang
Working Hour: 5 days work
Monday-Friday 8:30am – 6:00pm
(Will be required to work midnight shift when necessary)
Salary: $3300 - $5500

Job Description:
1. Production Operation
• Monitor daily production quantity to ensure output meets the planned targets & target quality
• Re-deployment of production staff in production lines if necessary for better efficiency
• Serves as an escalation point and resolves complex and diverse operational problems
• Initiate process improvement within production lines/department
• Ensure compliance to workplace safety standards and policy at all times
2. Assist / Work with Production Planner on:
• Oversee inventory levels of all ingredients and finished products; rebalance inventory regularly
• Secure the necessary raw materials and ingredients
3. Production Administrative
• Coach line leaders/production members to correctly fill up all checklists and production reports
• Disseminate important information down to all production staffs
4. Quality Assurance & Control
• Monitor compliance with SOPs, safety regulations and policies
• Ensure corrective actions are monitored and completed for all non-compliant conditions and behaviours
• Work with the Preventive Maintenance Team for scheduled inspections/repair of equipment
• Work with QA to ensure food safety and quality of raw materials / finished products
• Monitor and ensure housekeeping are practiced and maintained
5. People Management
• Oversee and coach line leaders/production staff on the assigned job scope within the production lines
• Plan the schedule for production staffs' leaves and facilitate daily production lines deployment
• Coordinate efforts with other departments to ensure smooth operations within the production lines
• Ensure training is conducted for new production members or to help current production members perform better

Requirement:
• Minimum Diploma in Business Management or equivalent
• Must have minimum 5 years of relevant experience in Food Production
• Able to work in a fast-paced environment
• Knowledge of SAP is preferred
• Good understanding of GMP, GHP and SOP
• Experience in handling Seafood, Poultry and Beef/ QSR experience is preferred
• Experience in Leading and/or overseeing planning, plant procurement order fulfillment
• Strong leadership skills in managing big teams