Total 1 job vacancies by Laguna Hotel Holdings Pte. Ltd.

JOB DESCRIPTION

• Serves food and beverage to guest according to prescribed service standards and procedures with emphasis on speed and accuracy
• Serves all accompaniments and condiments together with the food
• Maintains the cleanliness and service supply at the service station to ensure prompt and effective operation.
• Checks all trays and trolleys in the station, table complements, flatware, glassware, linens, are clean and well set up
• Familiarizes with all food and beverage items in the menu, items on promotions and daily special menu, its ingredients, method of preparation, portion size and presentation to be able to deliver ideal service maximizing guest satisfaction
• Practices suggestive selling to boost food & beverage sales, at the same time increase guest satisfaction
• Assists the Restaurant Supervisor in the monthly and daily operating equipment inventory
• Attends pre-meal briefing and de-briefing daily and the monthly F&B Staff Meeting as well as other training sessions organized by hotel for staff members
• Accomplishes and forwards orders to the kitchen, efficiently and correctly key in order from POS
• Confirms satisfaction with the guest, and informs supervisor or manager immediately in case of guest complaints
• Handles guest’s bill and invoice in a good service manner
• Checks accuracy of all charged items in the bill before presenting to guests
• Reports any unusual incidents, guest complaints, lost and found, breakage and losses to Supervisor

JOB REQUIREMENT

• Minimum vocational diploma in any discipline
• Fresh graduates are welcome
• Knowledgeable in various kinds of food and beverage would be an added advantage
• Have good English communication skills both in written and spoken
• Pleasant personality with good communication and interpersonal skills