Total 30 job vacancies by Peninsula Excelsior Singapore, A Wyndham Hotel

Job Description

Support chef and kitchen operations in ensuring the efficient preparation for all aspects in the kitchen

Assist in manage and handle all purchase requests, market list order and recipe costing

Assist in food production from start and get delivered to the table; be in control of the step-by-step preparation to ensure highest food quality are met

Adhere to all standards of food presentation, production, and portioning controls.

Complies and ensures food hygiene policies are strictly adhered

Maintain a high standard of cleanliness and sanitation in and around all culinary work areas.

Provide accurate recipes with appropriate training to the junior staff/cooks enabling them to deliver consistent food product.

Estimate food consumption to schedule purchases and requisition of raw materials. Minimize waste and spoilage to expenses in line with budget.

Prepare efficient daily work list and train the cooks to produce mise en place with sense of priority and time management

Be willing to undertake additional duties and responsibilities of work outside the normal daily routine but within the overall job scope of this position

Maintain high standards of grooming for oneself and subordinates ensuring good customer relations are mainteained at all times.

Requirements

Certificate in Culinary

3 years of experience in a hotel

Relevant experience and knowledge in food cost

Able to work shift work and/or weekends and public holidays

Job Descriptions

Replenish room amenities as and when necessary

Sanitise and clean guest room thoroughly

Report of lost and found items in checked out rooms and findings of defects

Respond to guest enqueries promptly

Requirements

Relevant experience working in a Hotel/ Serviced Apartment

Willing to learn and meticulous

Able to work shift, and/or public holidays and weekends

Responsibilities

• Manage day-to-day staffing requirements, plan and assign work in accordance with the Front office requirements to ensure the efficiency in running of the Hotel's operation.
• Provide supervision, training, motivation, and coaching to the Front Desk staff.
• Facilitate effective communication and coordination of daily operations among all departments, staff, and managers.
• Respond to guest complaints and ensure corrective actions are carried out to resolve their complaints / concerns.
• Maintain an accurate record in the Duty Manager's logbook of items and incidents which may be of concern to the management or the Front Office Manager to be contacted in case of any emergency.
• Perform any other duties as assigned by the immediate superior. Requirements

Job Requirements:

• At least 3 years of relevant work experience in a similar capacity.
• Diploma or equivalent in Tourism / Hospitality Management
• Able to perform shift duties, including nights, weekends, and public holidays.
• Well-groomed with excellent interpersonal and communication skills.
• Proficient in Microsoft Office Applications.
• Knowledge in Opera is advantageous

Assist in backend kitchen operations

Assist in manpower planning

Assist in managing cost control

Ensure kitchen is clean and hygiene standards are met

Usher guest to their seats

Ensure restaurant and cutleries are clean and set up properly and correctly

Assist in taking down F&B reservations via email and/or phone

Assist in stock control and ordering of stock

Job Description

• Upholding the highest service standards with a customer-centric approach
• Contributing ideas to enhance the operational and environmental aspects of the hotel
• Providing top-notch customer service to all guests
• Presenting menus, recommending food & beverages, and promoting specials food & drink items
• Efficiently keying in orders in the Point-of-Sale system, processing payments, and promptly checking bills
• Ensuring cleanliness standards in the outlet
• Assisting the Manager in planning and organizing special events
• Adhering to Food & Beverage safety and hygiene policies
• Continuously inspecting equipment to ensure proper maintenance
• Developing and implementing training programs for junior staff to improve service quality and upselling
• Ensuring comprehensive knowledge of menus and beverages among yourself and junior staff

Requirements

• Candidates with hospitality experience may be considered for the F&B Supervisor role
• Minimum 2 years' experience as a Captain in a high-quality restaurant
• Diploma / Certificate in Nitec / Higher Nitec specializing in Hospitality Services
• Excellent interpersonal and communication skills
• Positive, energetic, motivated, and committed attitude
• Strong knowledge of food and beverage service
• Able to work shifts, weekends and / or public holidays
• Possess valid Food Hygiene Certification

Responsibilities

Patroling & escorting duties

Monitor CCTV, Fire Alarm System, Carpark system

Observe and report any unusual behavior and conduct of the employees or guests in the Hotel.

Monitor all unauthorized vandalism and removal of property

Report any accidents that happened within the Hotel

Create security and fire safety awareness among staff and guests

Inspect all areas for safety and fire hazard & report on findings

Handle work place incidents and do investigations

Job Description

Attend daily F&B meetings and take down minutes of meeting

Cover Executive Secretary during her absence

Prepare and send outlets reservation list daily

Provide administrative support to the F&B team

Communicate with clients on F&B booking enquiries via email and phone

Record all forecast bookings for seminars, banquet and hotel activities

Cover breaks and stand in for cashier and render service at restaurants

Keep track of all bookings and payments for outlets' promotions

Maintain adequate stock of office supplies for F&B team

Liaise with relevant department for quotations and follow up on goods arrival

Work closely with HR department for submission of attendance and overtime report

Requirements

2 years of working experience in hotel

Strong organizational skills

Independent and able to work well as a team

Excellent interpersonal skills

Reporting to the General Manager, the successful candidate plays a critical role in leading the engineering team, ensuring compliance with industry standards and regulations.

Responsibilities:

• Project management – oversee and manage the planning, design, and execution of engineering projects. Communicate project progress and technical information to the senior management to ensure timely and accurate completion, within budget, and to the required quality standards.
• Troubleshoot and resolve complex technical issues. Ensure all engineering activities comply with industry standards, regulations and company policies.
• Provides technical leadership, training and direction to the subordinates.
• Maximise maintenance team potential with a balanced focus on operations, guests, employees and owner satisfaction.
• Proper records keeping relating to all plant and equipment for the hotel including repair and maintenance.
• Ensure that stores have adequate stocks of materials, equipment, and tools are kept in a clean and safe environment
• Take responsibility for the cleanliness and safety aspects of all plant and mechanical equipment rooms
• Responsible for quality service, short and long-term planning, daily operations as well as preventive maintenance standards.

Prerequisites:

• Bachelor degree in Engineering related trade.
• At least 5 years related experience
• Proficient in MS Office applications and presentation skills
• Able to train, coach, motivate and develop staff
• With certification as FSM will be an added advantage

Are you passionate about the art of sushi and sashimi? Do you possess exceptional knife skills and a flair for culinary creativity? Join our dynamic team and help us craft memorable dining experiences that keep our guests coming back for more!

Key Responsibilities:

• Prepare high-quality sashimi using fresh, seasonal fish.
• Demonstrate exceptional knife skills and precision in slicing.
• Collaborate with the culinary team to create innovative and visually stunning sashimi dishes.
• Contribute to menu development, bringing fresh ideas that attract and delight our guests.
• Maintain a clean and organized work environment while adhering to food safety standards.
• Engage with guests to share your passion for sashimi and enhance their dining experience.
• Stay updated with the latest culinary trends and techniques.
• Manage inventory and order supplies as needed.
• Train and mentor junior kitchen staff.

Qualifications:

• Proven experience as a Sashimi Chef or in a similar role, with a strong portfolio of work.
• Exceptional knife skills and expertise in raw fish preparation.
• Creative mindset with the ability to innovate and elevate our menu offerings.
• Knowledge of various fish types and their optimal preparation methods.
• Ability to work efficiently in a fast-paced environment and manage time effectively.
• Passion for Japanese cuisine and a commitment to culinary excellence.

Responsibilities

Patroling & escorting duties

Monitor CCTV, Fire Alarm System, Carpark system

Observe and report any unusual behavior and conduct of the employees or guests in the Hotel.

Monitor all unauthorized vandalism and removal of property

Report any accidents that happened within the Hotel

Create security and fire safety awareness among staff and guests

Inspect all areas for safety and fire hazard & report on findings

Handle work place incidents and do investigations

Job Description

• Upholding the highest service standards with a customer-centric approach
• Contributing ideas to enhance the operational and environmental aspects of the hotel
• Providing top-notch customer service to all guests
• Presenting menus, recommending food & beverages, and promoting specials food & drink items
• Efficiently keying in orders in the Point-of-Sale system, processing payments, and promptly checking bills
• Ensuring cleanliness standards in the outlet
• Assisting the Manager in planning and organizing special events
• Adhering to Food & Beverage safety and hygiene policies
• Continuously inspecting equipment to ensure proper maintenance
• Developing and implementing training programs for junior staff to improve service quality and upselling
• Ensuring comprehensive knowledge of menus and beverages among yourself and junior staff

Requirements

• Candidates with hospitality experience may be considered for the F&B Supervisor role
• Minimum 2 years' experience as a Captain in a high-quality restaurant
• Diploma / Certificate in Nitec / Higher Nitec specializing in Hospitality Services
• Excellent interpersonal and communication skills
• Positive, energetic, motivated, and committed attitude
• Strong knowledge of food and beverage service
• Able to work shifts, weekends and / or public holidays
• Possess valid Food Hygiene Certification

Prepare alcoholic drinks and/or cocktails

Maintainance of bar cleanliness and sanitilization

Assist in Inventory, cost control and reduce wastage of bar items

Interact with customers, take down customer orders and serve food & beverages

Requirements

Relevant working experience as Bartender

Creative and able to think out of the box

Excellent interpersonal and communication skills

Outgoing and warm personality

Independent & able to work as a team

We are looking for an experienced General Manager to oversee the comprehensive management and strategic direction of our hotel. This role involves leading a team of department heads and staff to meet the hotel’s business objectives, including expanding business opportunities, maintaining top-notch customer service standards, optimizing operations, maximizing profitability, and creating a positive guest experience.

Key Responsibilities:

• Oversee daily hotel operations, including front office, housekeeping, food and beverage, engineering, and security.
• Manage the hotel’s profit and loss, budget, revenue, and expenditures.
• Ensure the highest level of guest satisfaction by promptly addressing complaints and feedback, and monitoring online reviews and feedback platforms.
• Cultivate a positive work environment through effective communication, teamwork, and employee engagement.
• Develop and execute long-team strategic plans for the hotel. Collaborate with the sales team to implement sales & marketing strategies that maximize revenue.
• Conduct regular audits to ensure compliance with Hotel SOP and relevant legislations.
• Handle any additional ad-hoc requirements and projects as needed.

Qualifications/Requirements:

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• At least 8 years of relevant experience in general management roles within the hotel industry.
• Strong financial acumen.
• Excellent leadership, communication, and interpersonal skills.

Job Responsibilities

Serving of food and beverages

Attend to guest needs and usher guests to their seats

Ensure utensils, tables and buffet table are clean and setup properly

Recommendation of ala carte menus to guests

Job Requirements

1 yr of experience working in Hotel / in F&B industry

Good interpersonal skills

Able to react and respond to customer needs promptly

Able to work on weekends or public holiday

Reporting to the GM, you will oversee the Front Office Department to ensure a smoot and efficient day-to-day operations :

Job Responsibilities

• Ensure effective management of Front Office’s operations on a daily basis.
• Handling guest inquiries, requests, and complaints promptly and professionally. Ensuring guest satisfaction and resolving any issues that may arise during their stay.
• Overall responsibility for the department performance includes reservation control to ensure accuracy.
• Assist with marketing initiatives to drive occupancy and revenue. Optimizing upselling techniques etc.
• Work closely with other departments such as sales, housekeeping, maintenance and food & beverage to ensure seamless operations and exceptional guest experiences.
• Provide ongoing training and development for the front office staff to enhance their skills and knowledge
• Controls manpower planning for the departments
• Any ad-hoc tasks that assigned by the management

Requirements

• Minimum 5 years of relevant experience in the hotel
• Strong leadership, interpersonal and communication skills
• Customer-centric with passion for delivering exceptional levels of Guest service
• Possesses a diploma or degree in hospitality management

We regret that only Singaporeans may apply!

Assist in guest enqueries over the counter and/or phone

Assist guest in taxi/limonsine bookings

Assist guest with luggage keeping and delivering it to guest room promptly

Open door/gate for guest, greet and welcome them

Requirements

Able to speak and understand basic English

Relevant experience working in a hotel

Able to work on public holidays and/or weekends

Able to use basic computer

Warm personality and customer service focused

As a Building and Security Manager, you are expected to :

• Provide professional property and safety management for the Hotel and Shopping Complexes
• Supervise, manage and control a group of Security personnel within the guidelines to create and preserve an environment where the employees, guests and property are safe and well-protected.
• Liaise with operations departments in matters related to allegations of loss, theft and injuries, to carry out investigation upon occurrence of incidents.
• Provide training to the Security personnel in ensuring high standard of proficiency in staff performance
• Implement and review workplace safety and health policies
• Keep abreast of updated regulations, laws and technologies

Requirements :

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Protective Services & Management or equivalent.
• Possess valid Fire Safety Manager certificate and is a registered Fire and Safety Manager with SCDF
• With track records as building and security manager in hotel industry, excellent knowledge of security protocols and procedures, Excellent leadership and communication skills.
• At least 5 years of working experience in managing the security and safety of the hotel and shopping complexes, and car park facilities
• Preferably Managers specializing in Securitive and Protective Services.
• Applicants have experience worked under the Managing agent of a building complex and hotel. Those with knowledge of MCST functions and Strata Title Act will be at an added advantage

Responsibilities

• Assist the Front Office Manager in oversees the service delivery of staff-to customer operations with the extensive Front Office and F&B knowledge and skills to ensure that all service standards are of the highest level
• Responsible for daily supervision, train and inspect the performance of the assigned team to ensure a high level of guest satisfaction
• Conduct daily briefing on VIP's arrivals, functions/events and the latest happenings/trends
• Maintain immaculate grooming standards of all the staff
• Handle staff scheduling, performance as well any disciplinary matters
• Provide supervisory guidance and takes a hands-on approach to a team of service staff and be fully accountable to all guest's feedback via the One stop service call centre and digital concierge concept
• Attend meetings, custodian of all guests' feedback and provide timely resolution to meet the desired service standards

Requirements

• Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree in Hotel Management
• at least 5 years' relevant working experience in a similar role
• Excellent command of English, both spoken and written
• Excellent interpersonal skills, ability to interact with perople of all levels
• Good analysis and problem-solving skills
• Leadership skills along with the ability to motivate a team of staff

Reservations Executive / Assistant Reservations Manager

We are looking for a dynamic and enthusiastic Reservations Executive or Assistant Reservations Manager to join our team. The role encompasses all aspects of reservations for the hotel. Reporting to the Director of Revenue, you will be responsible to maintain an accurate record of all reservations, handling inquiries and bookings in a timing basis, displaying excellent phone and customer service skills, provide training and coaching to the Reservations Agents.

Duties and Responsibilities:

• Manage daily operations of the Reservations Department
• Creating and updating room reservations via the PMS
• Ensure accurate and timely entry of reservation data into the system.
• Ensure all Reservations Agents promote upselling to maximise hotel revenues.
• Managing special requests and room allocations.
• Resolve any booking issues or discrepancies in a professional way.
• Provide training in all aspects of reservations operations to the subordinates to ensure a high degree of accuracy in reservations and guest satisfaction.
• Manage group bookings from Sales, follow up and follow through with the Sales Manager to ensure for smooth operations
• Perform any other duties as assigned by the superior

Requirements:

• Diploma in Hospitality/Tourism or equivalent
• Minimal 3 years of relevant experience in a similar capacity
• Strong interpersonal & communication skills (verbal and written)
• Highly responsible & reliable

Only shortlisted candidates will be notified.

Job Description & Requirements

You will be reporting to the GM, responsible to manage all F&B day-to-day operations within budget guidelines. Maximize sales & revenue through customer satisfaction and employee engagement.

Responsibilities :

• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
• Design exceptional menus, purchase goods and continuously make necessary improvements
• Lead, training and motivating staff. Emphasis on life-long learning and teamwork within and across departments
• emphasize and comply with all food, health and safety regulations
• Ensure all food outlets are managed well by the respective team members.
• Reinforce with all outlet managers a flexible work force arrangement on multi-skilling and multi-tasking to ensure maximization of resource allocation.
• Analyze daily revenue and monitor upselling strategies and recommend innovative promotions to achieve profit.
• Create and execute marketing strategies, promotions, events to attract and retain patrons to optimize revenue and profits.
• Perform tasks that are assigned by the immediate superior

Requirements :

• Minimum a Diploma, Advance Diploma in F&B Services Management/Hospitality Management or equivalent
• At least with 5 years relevant experience in the hospitality field
• Strong communication and leadership skills
• Working knowledge of various computer software programs such as MS Office, POS.
• Posses a certificate of FSMS will be an added advantage
• Results oriented and service-mindset

Only Singaporeans may apply

We regret that only short listed candidates will be notified.

Job Description & Requirements

To implement Revenue Management strategies to optimize and maximise the Hotel’s revenue

Responsibilities

• Manage rates, room inventory, distribution channels and market segmentation

• Oversee revenue management, develop and provide strategic direction in support of critical revenue cycle initiatives and goals.

• Monitor competitors and market to develop rate and market-mix strategies

• Conduct daily pick-up analysis, make appropriate changes to address any issues or trends after review with the management

• Provide a weekly dynamic forecast of expected results, variances and budget comparisons.

• Manage and oversee strategy for all 3rd party distribution. Evaluate performance of all the distribution

partners and the contracted rates, eg. OTA, FIT, corporate, consortia etc.

Requirements:

• Bachelor’s Degree in Hospitality / Tourism / business or equivalent

• Minimum 5 years related working experience in the Hospitality Industry with Reservations and Revenue background at the managerial level.

• Excellent communication and presentation skills.

• Have good knowledge on all room rates / packages and promotions

• Proficiency in MS Office applications and Opera system.

• Good knowledge of commercial contracts, legal and pricing

• Highly analytical and commercial minded.

• Highly organized, detail oriented, able to handle multiple complex projects simultaneously

• Strong leadership and problem solving skills

Job Responsibilities

• Assist in setting of table & taking of food orders
• Assist to operate Point of Sales (POS) systems when managing orders

Job Requirements

• 1 yr of experience working in Hotel / in F&B industry
• Good interpersonal skills
• Able to react and respond to customer needs promptly
• Able to work on weekends or public holiday

Job Description

Assist in cutting of fruits and vegetables

Preparation of daily mis-en-place and ingredients

Inspect and clean food preparation areas, to ensure safe and sanitary food-handling practices

Ensure kitchen is neat, free of clutter and clean

Assist as food runner in kitchen

Requirements

Able to work on weekends and/or public holidays

Able to stand for long hours

Relevant experience as a Kitchen helper

Job Responsibilities

Handle internal & external guest enquiries over the phone tactfully and in a courteous way

Ensure calls are transferred to the correct parties

Responsible for efficient transferring of internal and external calls using the switchboard

Familiar with fire and emergency procedures

Communicate requirements by internal or external stakeholders to the correct department

Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding & others

Requirements

Strong communication and customer service oriented

Problem-solving skills and ability to handle challenging situations

Relevant experience as a Telephone Operator in hotel