Total 3,497 account manager job vacancies in F&B / Tourism / Hospitality category in Singapore

Team Summary

Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers and merchants) and solving their strategic problems focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact and tangible financial results. The incumbent will be part of VCA geographic team cluster of Singapore, Malaysia, Thailand markets (SMT), and will be responsible for consulting engagements with Visa's clients in the three markets. The team is involved in a comprehensive range of consulting services and solutions to our clients that address unique challenges in areas such as strategic growth, profitability, risk management, digital strategy and data-driven portfolio management decisions.

If you like to deliver, and execute a fact-based, data-driven solution to solve for business problems that deliver value and enable clients to win more businesses, you should apply.

What a Senior Manager does at Visa:

Visa Consulting & Analytics (VCA) drives tangible, impactful and financial results for Visa's clients, including card issuers, acquirers, and merchants.  The VCA team provides a comprehensive range of consulting services, data analytics and solutions to our clients that address unique challenges in areas such as strategic growth, profitability, risk management and digital strategy.

We are currently looking for a Manager to undertake the delivery and execution of consulting engagements for Visa clients across Singapore, Malaysia, and Thailand, enabling portfolio growth and improved profitability in clients’ payment card business.  The Manager will also be responsible in managing all resources in the Consulting Delivery Hub in deploying the consultants to engagements across SMT based on capabilities.  The management of the Consulting Delivery Hub is critical in deriving the maximum operating efficiencies and establishing execution excellence for our clients.

As a Manager you will be leading the delivery and execution of Visa Consulting and Analytics engagements for clients in SMT. In this role, you are expected to:

• Cultivate relationship with Visa’s clients and partners - Issuers, Acquirers, Merchants & Fintech firms, by being strategically focused, optimize client performance and implement recommendations in areas of customer life cycle management, and new product development and launches.
• Have oversight, project management responsibility, and a deeper level of involvement in the major long term strategic engagements.
• Drive client conversations with the client working team, execute and embed our solutions within the client’s environment.  Building content and engagement delivery involves strong project management skills.
• Work cross-functionally with other Visa teams to bring a holistic solution to our clients leveraging Visa’s rich value-added services (VAS) from functions such as Marketing, Products, Risk, and Merchant Solutions.
• Develop propositions by closely working with Account Executives in managing the scope of work and project timelines
• Work across advisory practices (Risk, Digital, Portfolio Optimization, Merchants) to execute engagements across the VCA verticals.

This role reports to the Head of VCA for Singapore, Malaysia, and Thailand.

Why this is important to Visa

As a payment consulting arm of Visa, VCA is growing a team of highly specialize experts that can provide best in class payment expertise to the client. We want to bring this expertise closer to our clients by having a Manager to drive, execute, and support projects for the Singapore, Malaysia, Thailand (SMT) cluster. We are a global organization leveraging global expertise and best practice with local knowledge and understanding of our client partners. This enables us to deepen our partnership with our clients and bring value to their business.

Projects you will be a part of:

• As part of the team you will get opportunity to work on strategically important projects for clients.
• As an example, you might be working with an issuer client to assess opportunities across cardholder lifecycle, conduct gap assessment and determine strategy or provide best practice recommendation to the Bank.
• You will bring to life data analytics solutions and propensity models built by the Data Science team to ensure clients find value to take action such as running marketing campaigns to drive payment card activation and usage, changing policies or processes, launching new products, opening new channels, among other things.
• You will be the project manager of several engagements across SMT, working with the clients’ teams in providing guidance and supporting the teams in executing our solutions.
• You will be collaborating closely with VCA’s data scientists to jointly produce insights on analyses.

Responsibilities:

• Maintaining inventory list, and stock management
• Ordering food ingredients from suppliers
• Planning of weekly schedule
• Training and coaching of staff, handling of staff issues and assisting in evaluating of staff
• Prepare maintenance report, food loss report
• Recruitment of part time candidates
• Giving suggestions and feedback to Store Manager
• Assist in investigation in event of customers’ complaints
• Streamline processes and ensure smooth operations
• Leading the store’s daily meeting
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• A minimum of 3 years of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

ILS Hospitality is thrilled to share that an exciting new culinary destination is opening its doors this October. Our client is dedicated to providing an exceptional dining experience, combining innovative cuisine with outstanding service.

We are seeking passionate and skilled individuals to join our team and contribute to our vision of culinary excellence. We are committed to delivering an exceptional dining and bar experience, blending innovative cuisine, craft cocktails, and outstanding service. We are seeking passionate and experienced professionals to join our leadership team and contribute to our vision of excellence.

We are looking for a dynamic and motivated Assistant Restaurant Manager / Head Bar Manager to oversee our front-of-house and bar operations. In this dual role, you will support the Restaurant Manager in managing daily operations while leading the bar team to deliver outstanding guest experiences. This is a fantastic opportunity for a hospitality professional to make a significant impact in a brand-new venue and advance their career.

Responsibilities:

• Assist the Restaurant Manager in overseeing daily operations, ensuring smooth and efficient service.
• Lead and manage the bar team, including bartenders and barbacks, to provide excellent service and high-quality beverages.
• Develop and implement bar menus, including craft cocktails, wine, and beer selections.
• Train and mentor front-of-house and bar staff, promoting a positive and productive work environment.
• Monitor and maintain inventory levels, including ordering supplies and managing costs.
• Ensure compliance with health and safety regulations, including alcohol service laws.
• Handle customer inquiries, complaints, and feedback in a professional and courteous manner.
• Collaborate with the Restaurant Manager on marketing and promotional activities to attract and retain customers.
• Assist in scheduling staff, managing shifts, and ensuring adequate coverage during peak times.
• Perform administrative duties as needed, including cash handling and financial reporting.

Qualifications:

• Proven experience as an Assistant Restaurant Manager, Bar Manager, or similar role in a high-volume restaurant or bar.
• Strong leadership and team management skills.
• Extensive knowledge of beverage programs, including cocktails, wines, and beers.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle pressure effectively.
• Strong organizational and multitasking abilities.
• Experience with inventory management and cost control.
• Familiarity with point-of-sale (POS) systems and restaurant management software.
• Availability to work flexible hours, including evenings, weekends, and holidays.
• Certification in hospitality management or relevant field is a plus.

Benefits:

• Competitive salary
• 5 Day work week
• Opportunities for career advancement.
• Comprehensive training and development programs.
• Supportive and collaborative work environment.
• Health and wellness benefits.

If you are an experienced hospitality professional with a passion for providing exceptional service and leading a team, we would love to hear from you!

Join us in creating a remarkable dining and bar experience ! We look forward to welcoming you to our team.

Contact:

Pami K

ILS Hospitality Solutions Pte Ltd

[email protected]

WA: 89431726

EA Reg: 23C1776 Reg No: R23117498

About Viva Foundation:

VIVA Foundation for Children with Cancer is a Singapore-based charity which focuses on saving lives of children with cancer through research, medical care and education.

Job Summary:

We are seeking an experienced and highly motivated Manager, Fundraising & Relationship Management to join our team. The ideal candidate will be responsible for building strong relationships with media, donors,volunteers and partner companies to raise awareness of our organization and more donations. This role requires excellent communication skills, a strategic mindset, and a passion for making a difference in the lives of children affected by cancer.

Responsibilities:

• Develop and implement comprehensive fundraising strategies to secure financial support for the organization.

• Cultivate and nurture relationships with donors, ensuring effective communication and stewardship.

• Manage a portfolio of key donors, providing personalized attention and engagement to enhance their connection with the organization.

• Plan and oversee fundraising events, campaigns, and initiatives, leveraging relationships for increased participation.

• Utilize donor management systems to track, analyze, and report on donor interactions, contributions, and engagement.

• Collaborate closely with the marketing team to create compelling fundraising materials and messages that resonate with donors.

• Provide leadership and guidance to fundraising staff, fostering a collaborative and high-performance team culture.

• Research and identify potential funding sources, grants, and strategic partnership opportunities.

• Prepare regular reports and presentations on fundraising progress for senior management and board members.

• Stay abreast of industry trends and best practices in fundraising, donor relations, and relationship management.

Qualifications:

• Bachelor’s degree in a relevant field; Master’s degree is a plus.

• Proven experience in fundraising, donor management, and relationship management.

• Exceptional interpersonal and communication skills, with a track record of building and maintaining strong donor relationships.

• Demonstrated success in developing and executing fundraising strategies.

• Proficiency in using donor management systems and related software.

• Strong organizational and project management skills.

• Leadership experience with the ability to inspire and lead a team.

Application Process:

Interested candidates are invited to submit a resume and a compelling cover letter outlining their managerial-level fundraising experience to [email protected]

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

Job Description

The Senior Products & MIS Manager is a mid-level position responsible for managing a broad range of products (mutual funds, UCITS funds, Deposits etc), setting strategy and providing direction, leadership and budgetary management, etc. Additionally, this role will be responsible for the development of product plans, strategies, and tactics while coordinating product lines through product life-cycle in coordination with the sales and marketing team. The overall objective of this role is to coordinate the promotion of products to develop new markets, increase share of market and obtain competitive position.

Responsibilities:

• Deliver monthly MIS to deduce profitability margins, sales teams’ net revenue and understanding of customer’s needs (for new product launch).

• Work with the Chief operating officer to accomplish established goals and conduct personnel duties for team

• Oversee strategic roadmap, development, launch, and marketing to gain maximum benefit from each product

• Oversee day-to-day product management for core products such as product delivery, client experience, and client communication strategies as well as help the team prioritize, negotiate, and remove obstacles to achieve business results

• Execute client value propositions, positioning, segmentation, pricing, targeting, channel strategies, and competitive differentiation to achieve preferred status as a partner to Citi clients

• Develop plans and execute functional strategies for a country, multiple countries, region, or business requiring coordination and integration across units as well as provide input into strategic decisions affecting job family or function within a region or business

• Manage client and competitor market research, develop product innovation roadmap, and address fundamental trials of product commoditization to create an advanced set of solutions

• Oversee all aspects of program life cycle management including market demands, technology trends, and the competitive field

• Contribute to achievement of acquisition targets, product financial performance, revenue performance, and expense management goals as well as oversee identification and execution of opportunities and gaps business plans

• Develop and communicate a business plan to approach the marketplace, and coordinate and implement team procedures, client problem resolutions and client management

• Help drive innovation by working with external partners/alliances to develop products, manage vendor relationships, and prepare agreements

Qualifications:

• Minimum 5 years of relevant experience

• Experience managing across multi-function and/or multi products

• Functional experience in marketing, credit, acquisitions, product development, or analytics

• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements

• Ability to work unsupervised and adjust priorities quickly as circumstances dictate

• Consistently demonstrates clear and concise written and verbal communication

• Demonstrated analytical skills

Advance knowledge of MS Excel

• Demonstrated problem-solving and decision-making skills

• Consistently demonstrates clear and concise written and verbal communication

• Ability to work in a team-oriented environment

Education:

• Bachelor’s degree/University degree or equivalent experience

Interested applicants, please send your resume to [email protected]

Job Summary: Responsible for providing QA general support for assigned TPM’s and/or Suppliers and QA due diligence for Licensing and Acquisition playbook deal that fall under APAC and China to ensure that safe, efficacious, and quality product can be supplied to APAC and China region to meet cGMP and other applicable regulatory standards and the appropriate market requirements

Main Responsibilities: Responsible for ensuring that QA due diligence for Licensing and Acquisition playbook deals, TPM’s and/or suppliers maintain compliance with the Quality Agreements and local and International regulations as required by markets supplied and ensuring that the quality systems are appropriate so that the product safety, efficacy and quality are maintained.

Job Scope:

· Manage TPM’s and/or Suppliers as assigned from a Quality perspective.

· Manage all Quality System activities associated with the role for the management of suppliers and /or TPMs, including:

o Develop and maintain Quality/Technical Agreements to align with legal contracts and regulatory requirements.

o Management of high impact exception events and CAPA ensuring events are appropriately assessed for impact to company and documented.

o Review and approval of TPM Product Quality Reviews to ensure accuracy and completeness and management of actions to address any identified trends.

o Review and approval of complaints arising from TPM/Supplier manufactured product and follow-up on complaint trend investigations for non-medical and medical (adverse events) complaints.

o Management of all changes at TPMs/Suppliers which have a quality or regulatory impact, ensuring timely communication & implementation of changes in line with regulatory requirements.

o Maintain a Quality Management Review program and Quality Performance Measurement for assigned TPMs / Suppliers, that identify and address quality, operational, and organizational issues.

o Maintain a Quality Management Review program and Quality Performance Measurement for assigned TPMs / Suppliers, that identify and address quality, operational, and organizational issues.

o Participate on QA cross-functional teams to support TPMs, including active participation in Business Management Reviews or Workstreams, as necessary.

o Visit TPMs and/or supplier locations routinely to build and maintain expertise with products and manufacturing processes building a close working relation with the TPM &/or supplier

o Provide support to management through the Significant Event and Management Review process to ensure relevant information is provided for events impacting assigned TPM/Suppliers.

o Support a program/project management process to support quality and compliance improvement initiatives at TPMs and/or Suppliers.

o Provide support to quality audits, initial site approvals.

o To perform projects and tasks as assigned.

· Participate in projects assigned as due diligence for all APAC and China regional product in-licensing, acquisition deal or distribution deal if applicable, including:

o Perform due diligence (DD) audits for new playbook deals through on-site audits/desktop audits for the third-party manufacturer included the subcontractor and contract laboratories for initial selection and qualification in accordance to regulatory and business requirements. Compile the DD audit reports/elevation slides to summarize the risks associated with potential partners.

o Support in establishing and implementing due diligence processes and procedures for the application into the quality & technical assessment of medical products, medical device and consumer health products for new business opportunities.

o Assess the appropriateness and timeliness of proposed CAPAs for DD audits, and track CAPA follow up to close for initial audits. Ensure a proactive determination of regulatory, compliance and quality issues and integrate them into audits/assessments on a priority basis.

o Provide support to regional quality system for supplier and TPMs routine audit as per request

Requirements:

· Bachelor’s degree or equivalent level of education at a relevant scientific discipline or other technical/scientific, or industry experience with sufficient exposure to pharmaceutical or related industries

· Total combined years: 10+ in QA, Operations or Pharmaceutical engineering

· Comprehensive understanding of a wide range of Pharmaceutical Manufacturing and Testing Operations

· Knowledge of international and local quality system and compliance legislations and standards

· Leadership experience

· TPM and supplier relationship building experience

Additional Information:

· Contract duration: 12 to 24-month contract

· Commencement Date: Immediate

· Working days and hours: Mon to Friday, 9am to 6pm

· Location: Duo Tower, Bugis MRT

OVERVIEW

CNBC International is seeking a high-performing individual to drive strategy and business development for the world’s leading business news brand, in SEA & ANZ. The CNBC International Commercial group is a small, high-impact team within CNBC International that partners, internally & externally, with C-suite executives to retain and/or pivot existing revenue streams, and fuel long-term growth. We’re looking for a collaborative thought leader, with a keen understanding of our industry trends, to lead CNBC’s distribution & business development efforts across select accounts and/or markets.

This role will have responsibility over the P&L of Distribution, Direct-to-Consumer (DTC), and Digital revenue (for select SEA & ANZ). The role is supported by local agents, by the Distribution Analyst (APAC) and the Distribution intern for whom it holds management responsibility.

KEY RESPONSIBILITIES

• Develop the SEA & ANZ commercial sales strategy and plans.
• Identify and monetise every distribution opportunity in SEA & ANZ across all operators (cable, satellite, IPTV, telecommunications, digital, broadband, and mobile).
• Execute full sales process from negotiating deals and contract terms to managing the launch of new services.
• Research and synthesise market data to identify and evaluate new business/ investment/ partnership opportunities.
• Collaborate directly with the Business Development Manager, International to proactively grow (build pipeline) licensing revenue, across different content formats, and identify new forms of content licensing opportunities.
• Collaborate directly with the B2B & DTC Manager, EMEA to grow the expansion of CNBC’s DTC products through strategic B2B partnerships.
• Participate and contribute to a work environment that furthers the core values of CNBC, including diversity, professionalism, creativity, excellence, communication, and cooperation.

• Position: Advertising & Publications Account Manager | Up to $5,000 | Farmer Role
• Working Hours: Mondays to Fridays | 9am to 6pm
• Salary (Commensurate with experience): Up to $5,000 + 14 Days Annual Leave + Medical Benefits + Performance Bonus
• Duration: Permanent
• Industry: Advertising and Publications

Main Responsibilities:

• Building and maintaining relationships with clients, understanding their needs and requirements and ensuring the successful execution of projects
• Client Management – Managing client relationship, regular communication, understanding client’s business goals and objectives and ensuring their satisfaction with the design services being provided
• Project Management – Oversee execution of design products, ensuring on time delivery, within budget and to the client’s specifications
• Creative Briefs – Work with client to develop a creative brief which outlines the project goals, target audience and other important details that will guide the Design Team’s work
• Collaboration – Collaborates closely with the Design Team, providing feedback and guidance to ensure that the final products meets the Client’s expectations
• Budget and Forecasting – Managing the project’s budget, Forecasting costs and ensuring project is delivered within the allocated budget
• Upselling and Cross-selling – Identify opportunities to Upsell or Cross-sell additional design services to existing clients

Requirements:

• Minimum Diploma in Graphic design or Communications or relevant studies
• Minimum 2 years of relevant experience
• Proficient in Microsoft Word, Excel, PowerPoint and Adobe Acrobat
• Bilingual in English & Mandarin to liaise with associates who can only converse in Mandarin.

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Responsibilities:

• Oversee every day operations function.
• Upholding standards and maintaining the business's integrity.
• Increase revenue by implementing operational plans.
• Addressing concerns and complaints from clients.
• Cost control.
• Handling restaurant liability by implementing safety, security, and human resource requirements.
• Upholding strict guidelines for hygienic practices and quality control in restaurants.
• In charge of recruiting, providing training and managing employees.
• Set an example for behavior, appearance, and performance standards at all times.
• In charge of inspiring and creating a performance-driven team.
• Planning for manpower, ensure that there is adequate manpower to support daily operations.
• Staff briefings, planning, and event implementation.
• Supporting the beverage and wine menu planning process.

Requirements:

• Diploma or Degree in Business Administration or equivalent.
• At least 3 – 5 years of working experience in F&B industry, preferably with supervisory and bar experience
• Ability to start work within short notice will be an added advantage

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Ensure timely review and update of Work Instructions, Standard Operating Procedures, and Legal Registers by process owners on the intranet.
• Serve as the point of contact and responsible for the ISO certifications.
• Provide assistance to arrange ISO training for all workplaces to guarantee staff competency for certification audits.
• Act as the business unit level DMR for ISO certification.
• Perform ad hoc tasks as assigned, when necessary.

Requirements:

• With 4-6 years of experience in Managing Safety, Health & Quality in the workplace. (Managerial role)
• Strong knowledge of Workplace Safety and Health Act.
• Competent at resolving conflicts involving health and safety at work.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1985234

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Why Join Us?

· Encouraging Work-Life Balance.

· Good Career Development Opportunities.

· Work with a Small and Vibrant Team.

· Opportunity to Wear Many Hats and Gain Different Sets of Skills.

Location: Multiple Locations

With the rapid expansion of Delifrance Singapore, a concept of OUE Restaurants’ portfolio of fine dining and casual dining brands in Singapore, we are on the lookout for individuals who are excited about hospitality and lifestyle and champion sustainable concepts.

Join our growing team as an Assistant Manager! We're looking for passionate individuals ready to embark on an inspiring journey in the hospitality industry. As an Assistant Manager, you'll assist the Restaurant Manager and play a pivotal role in Delifrance Singapore's success. Your responsibilities will include ordering kitchen supplies and overseeing staff performance. To excel in this role, you must have a deep understanding of outlet operations and a keen eye for exceptional customer service. You will play a pivotal role in providing exceptional food, beverages, and services to our guests.

Key Responsibilities

1. Managing the opening and closing procedures of the outlet to ensure efficient operations.

2. Assist in food preparation and oversee daily operations in the back kitchen.

3. Facilitate new team members' onboarding, ensuring they're equipped for success from day one by providing ongoing support and guidance.

4. Managing team member's schedules, checking of timesheets accurately and promptly.

5. Handling customer inquiries and complaints with professionalism and efficiency.

6. Procuring necessary supplies such as ingredients, utensils, and equipment.

7. Maintaining records of outlet expense transactions and balancing cash registers.

8. Other duties assigned by the Restaurant Manager.

Requirements and Qualifications

• Minimum Diploma in hospitality, Business, or related fields.

• At least 2 years of related experience in casual dining or relevant experience in a similar concept.

• Experience with POS System - CG Infinity is an added advantage.

• Able to start working immediately is a plus.

Personality and Competencies/Skills

· Successfully led service teams to excel and provide outstanding customer experiences.

· Committed to delivering exceptional service, leaving a positive impression in every interaction.

· Self-motivated and eager to learn, continuously seeking growth opportunities.

· Passionate about people and food, creating memorable dining experiences.

· Brings enthusiasm and energy to foster a supportive team environment for success.

HOW TO APPLY:

If you enjoy the hospitality and lifestyle scene, are immersed in it, believe in it, and want to work to improve it – in short, you are here for the long run! If this is what you have been on the search for, hit that apply button, and we would love to meet with you for an in-person interview!

We will only be contacting applicants who have been shortlisted - thank you for applying!

We are looking for a F&B Manager for our dessert cafes who is responsible in managing all operations. The successful candidate will forecast, plan, and manage all F&B orders, staff, and finance. The goal is to maximize sales and revenue through customer satisfaction and employee engagement.

Working Days: 6 days

Location: Town

Description:

• Oversee the daily operations of the dessert shop, ensuring smooth and efficient operations.
• Supervise team members to ensure that all tasks assigned are according to expectations
• Develop and implement operational policies and procedures to enhance productivity and customer satisfaction.
• Ensure compliance with all health and safety regulations, including food safety standards and cleanliness protocols.
• Identify opportunities to increase sales and drive revenue
• Develop and implement promotional campaigns and marketing events.
• Manage inventory, ordering supplies, and ensuring adequate stock levels to meet customer demand.
• Monitor and maintain the quality and consistency of all products served.
• Recruit, train, and supervise staff, including scheduling, performance management, and providing ongoing coaching and development.
• Conduct regular staff meetings to communicate updates, address issues, and recognize achievements.
• Tally outlets sales reports.
• Monitor and control operational expenses, including labor costs, food costs, and other expenditures.
• Analyze financial reports, identify trends, and implement corrective actions to achieve budgeted goals.

Requirements:

• Minimum 5 years of experience in managing F&B outlets
• Strong leadership skills with the ability to motivate and manage a diverse team.
• Strong communication and interpersonal skills.
• Exceptional customer service skills with a focus on creating a positive customer experience.
• Knowledge of health and safety regulations and food safety standards.
• Ability to work shift hours, including weekends
• Fluent in English and Mandarin (written and spoken) to liaise with English and Chinese speaking business associates

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in the Asia Pacific (APAC) Digital & Platform Services Change team to partner with the Business to manage strategic and digital changes for the APAC Markets Operations organization.

As a Change Project Manager, you will drive key change initiatives end to end across the project life cycles while designing and defining solutions for APAC Markets Operations This will include working with business/operations teams to understand the pain points, process deep dives and driving product requirements. In this role, your main focus will be projects for Japan Operations team within the Markets Operations. You will also work on developing solutions using digital tools such as Alteryx and UiPath and managing project from generating solution to development.

Job responsibilities

• Deliver project independently by having an end-to-end view of critical path to achieve the milestones and deliver within cost/timelines

• Provide business analysis -understand business processes/pain points in detail and challenge status quo actively

• Manage Key Stakeholder Relationships such as Operations users and managers across multiple teams and Technology teams to drive agenda

• Utilize multiple digital tools such as Alteryx, UiPath, DocuSign to deploy solutions to the organization to help solve operational problems

• Manage project documentations and tracking throughout the project lifecycle

• Communicate for a wide variety of audiences internally and externally (clients and vendors) and active stakeholder management and from project status reporting to escalation of risk and issues

Required qualifications, capabilities, and skills

• Minimum Polytechnic Diploma holder

• Minimum 1 year of relevant working experiences in project management

• Must be able to speak, read and write in Japanese (min. JLPT N2 and above) to review regulations and communication in Japanese to support Japan business

• Demonstrate ability to structure complex problems, independently source for solutions

• Excellent time management skills; able to manage multiple assignments under tight deadlines independently

• Strong knowledge of Microsoft PowerPoint, Excel and SharePoint

• Good interpersonal skills, exceptional relationship building and influencing skills

• Coding experience in one of the tools are preferred: UiPath, Alteryx, Python, or PEGA

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=3cfa23e198ba08e7f021631f098d3900

Promoting and marketing the business

Overseeing stock levels and ordering supplies

Reporting daily sales and profits and updates

Handling customer enquiries

Recruiting, training and supervising staff

Managing budget

Planning menus

Ensure compliance with licensing, hygiene and health and safety legislation

• Manage the operations and monitor on-site plants.
• Check compliance with safety and regulatory requirements

Requirements

• Degree in Engineering
• At least 2 years of hands-on operations and maintenance experience with Industrial Gas Plants

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Restaurant Assistant Manager

Working Day: 5 days work week (Rotate)

Working Hours: 2pm - 12am

Location: Chinatown

Salary: $2850 - $3000 (Executive) $3000 - $3500 (Assistant Manager)

Responsibilities & Duties:

• Cashier / POS / reception
• Maintaining of dining area and work station cleanliness.
• Follow recipes and presentation specifications.
• Grilling food for customer
• In charge of outlet’s daily opening and closing
• Deliver good customer service
• Understand restaurant menu and product knowledge, upsell company’s product
• Share the responsibility in guarantying the hygiene, safety and the service quality

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Responsibilities:

• Oversee every day operations function.
• Upholding standards and maintaining the business's integrity.
• Increase revenue by implementing operational plans.
• Addressing concerns and complaints from clients.
• Cost control.
• Handling restaurant liability by implementing safety, security, and human resource requirements.
• Upholding strict guidelines for hygienic practices and quality control in restaurants.
• In charge of recruiting, providing training and managing employees.
• Set an example for behavior, appearance, and performance standards at all times.
• In charge of inspiring and creating a performance-driven team.
• Planning for manpower, ensure that there is adequate manpower to support daily operations.
• Staff briefings, planning, and event implementation.
• Supporting the beverage and wine menu planning process.

Requirements:

• Diploma or Degree in Business Administration or equivalent.
• At least 3 – 5 years of working experience in F&B industry, preferably with supervisory and bar experience
• Ability to start work within short notice will be an added advantage

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

The Job

Strategic Planning and Roadmap Development:

• Develop a strategic roadmap for AI implementation aligned with business goals and objectives.
• Identify opportunities for AI adoption across various business functions and define priorities for implementation.

Technical Evaluation and Implementation

• Collaborate with cross-functional teams to design AI and data management solutions that meet business requirements and technical specifications.
• Evaluate and select AI and Data related technologies, tools, and platforms to support implementation efforts.
• Integrate AI and Data management solutions with existing systems, infrastructure, and processes, ensuring compatibility and seamless operation.
• Evaluate and select data management technologies, platforms, and tools to support data architecture initiatives, considering factors such as scalability, performance, and cost-effectiveness.
• Stay abreast of emerging technologies and industry trends in AI and data management, analytics, and cloud computing

Architecture Governance and Compliance:

• Establish architecture governance processes to ensure adherence to data architecture principles, standards, and guidelines.
• Monitor compliance with regulatory requirements, industry standards, and best practices related to data management and security.

Project Management and Execution:

• Lead the planning, execution, and monitoring of AI implementation projects, ensuring adherence to timelines and budgets.
• Coordinate with internal teams, external vendors, and stakeholders to drive project delivery and mitigate risks.

Change Management and Adoption:

• Develop change management strategies to facilitate the adoption of AI solutions by end-users and stakeholders.
• Provide training, documentation, and support to ensure successful deployment and utilization of AI technologies.

Resource Management and Team Leadership:

• Build and lead a team of AI engineers, data engineers, and/or other professionals responsible for implementing AI solutions.
• Provide guidance, mentorship, and support to team members, fostering a culture of innovation, collaboration, and excellence.
• Stakeholder Management:
• Serve as the primary point of contact for stakeholders, providing regular updates on project status, milestones, and outcomes.
• Collaborate with business leaders, users, and other stakeholders to understand requirements, gather feedback, and ensure alignment with project goals.

Risk Management and Compliance:

• Identify and assess risks associated with AI projects, including technical challenges, resource constraints, and regulatory compliance issues.
• Develop and implement strategies to mitigate risks and ensure compliance with relevant laws, regulations, and ethical standards.
• Performance Evaluation and Continuous Improvement:
• Evaluate the success of AI projects based on predefined metrics and KPIs, analyzing outcomes and identifying areas for improvement.
• Drive continuous improvement initiatives, incorporating lessons learned and best practices into future projects to optimize performance and outcomes.

Job Requirement

• Minimum Bachelor’s degree in computer science, engineering, data science, or related field. A Ph.D. is a plus.
• Proven experience (5 years or more) leading AI and/or Data management projects from conception to delivery, preferably in a corporate or enterprise environment.
• Deep understanding of data management principles, data modeling techniques, and database technologies.
• Experience with data integration, ETL processes, data governance, and metadata management.
• Proficiency in data architecture tools and platforms (e.g., ERwin, SAP PowerDesigner, Informatica)
• Strong technical expertise in AI technologies and Data management, including machine learning, deep learning, natural language processing, and computer vision.
• Technical understanding to perform and lead data management practices – Data quality improvements, Data engineering – Experience in Python/DB programming languages – SQL is a must.
• Excellent project management skills, with the ability to effectively plan, organize, and prioritize tasks in a dynamic environment.
• Strong leadership and communication skills, with the ability to inspire and motivate team members, build consensus, and influence stakeholders.
• Experience with agile or other iterative project management methodologies is desirable.
• Demonstrated ability to navigate complex organizational structures, manage competing priorities, and drive results in a collaborative, cross-functional environment.
• Certification in enterprise architecture (e.g., TOGAF) or data management (e.g., DAMA) is a plus

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/eRkAmcqu

• Autonomy to make key decision relating to IT Services across the Region
• Team leadership role

About the company

Our Client is an established MNC with offices across the globe. As part of their expansion plan in Singapore, they are now hiring for a IT Service Delivery Manager / IT Support Manager / Helpdesk Manager/ EUC Manager to join their team.

About the job

Reporting directly to the Global Head of IT, your role involves:

• Lead a team of IT Service Analysts, ensuring the users from Asia and Europe are well supported
• Develop and implement service delivery processes, best practices, and SLAs to enhance client satisfaction and operational efficiency.
• Collaborate with cross-functional teams to resolve complex technical issues and ensure timely resolution.
• Handle escalated customer issues and ensure they are resolved promptly and to the customer's satisfaction.
• Monitor service performance metrics and generate reports to track team productivity, user satisfaction, and service quality.
• Proactively engaging on all high priority incidents, identify under-reported issues and flag potential. This includes reviewing closed tickets are closed with root cause analysis and preventive action
• pitfalls. This includes conducting period (weekly and monthly) service operation meetings
• Enhancing IT processes and workflows pertaining to incidents, significant escalations, service request management, change management, asset management, and problem management
• Identifying areas for process improvement and drive initiatives to enhance the overall customer support experience.

Skills and experience required
As a successful applicant, you will have at least 8 years of experience in IT Service Management. At least 3 years of experience managing a team. Provide track record in managing external vendors is required for this role.

Experience with Cyber Security, IT Risk and IT Governance will be highly preferred.

Whats on offer
This is an excellent opportunity to join a established company as their in-house IT Service Manager. You will get the opportunity to lead a team and make key decision for IT Services across the region.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/eRkAmcqu (EA: 94C3609/ R1219669)

Key Responsibilities:

• Key point of contact for engagement on all technology audit and risk related requests.
• Facilitate audit and risk management process involving key stakeholders and setting up the structure and routines including perform quality checks on responses to key stakeholders relating to audit issues, risk treatments and remediation status.
• Establish, review and verify the IT reviews conducted by internal and external audit agencies to achieve efficiencies and to provide an effective course of action.
• Conduct assessment and testing of IT applications control to ensure ongoing adherence with prevailing cybersecurity policies, processes and standards, and to determine the operating effectiveness of the controls implemented.
• Identify opportunity of internal controls improvement and standardization.
• Advise improvements and assist in the development of measurable information and reports / dashboards to assure continued effectiveness of risk and compliance management actions and controls.
• Communicate and assist management by providing relevant, timely and credible information to allow management address identified IT risks, formulate appropriate risk treatment plans to meet business objectives.
• Provide regular reporting to relevant stakeholders, including senior management, on the overall state of governance, risk and compliance in Service Operations.
• Prepare and/or coordinate Monthly/Quarterly or any ad hoc Governance, Risk and Compliance meetings.
• Perform all other GRC duties as assigned by the Management.

Requirements:

• Recognized Bachelor’s degree in computer science or equivalent in the related areas.
• At least 3 or more years of relevant experience in any of the following: IT security / governance / risk management / compliance / internal controls / process improvement / application development & support and/or similar functions.
• Experience in design, implementation as well as management of IT program and projects experience.
• Demonstrated analytical and problem solving skills, organizational and planning abilities.
• Possess good verbal and written English communication across all levels of personnel with proven ability to translate complex, technical subjects into clear and concise communications to a variety of key stakeholders.
• Proficient in Office Productivity Software Suite (e.g. Microsoft Excel, Powerpoint, Words, SharePoint, etc).
• Ability to function effectively in a dynamic, fast paces environment.
• Ability to work independently, take initiative, as well as an effective team player.
• Experience in healthcare industry or public sector IT program and projects is an added advantage.
• Knowledge of various IT Standards and Control Frameworks such as the following is an added advantage: COBIT, SANS Incident Management Process, PCI DSS, ISMS, OWASP
• Candidates possessing Technology or Risk Certifications such as CISA, CISSP, CISM, CRISC, CGEIT etc. would have an advantage.

Assistant Manager (Storage and Transfer Station / Unloading)

Working hours: 5 days 8am to 5pm

Location: Tuas, company transport at West Mrt / Transport Allowance $120 if possess own transport

Salary: $4,200 – $4,600

Requirements

• Degree holder in chemical/chemical engineering related, with at least 2 years of process engineering in chemical industry
• Good computer knowledge

Job scope

• To manage the functions of oily wastewater treatment operation, liquid waste transfer operation and flammable liquid store.
• To create and conduct periodic review of operation processes and workflows, and make recommendations for improvements and executing the improvement plans with involvement of facility PSM.
• As an effective flow manager, to assist Operation Directors to monitor the safe flow and backlog level of TIW waste with coordination with Operations, Infrastructure, Technical, Sales, EHS and other departments.
• To manage and optimize the resources (manpower and equipment) with effective cost control to achieve high productivity and efficiency.
• To ensure the staff of the department are well trained on SOP/RA, Take5, 5S etc. and follow up correctly.
• To compile, analyse and update the Management with necessary and appropriate monthly reports (e.g. on cost, productivity, quality, non-conformance, and etc).
• Maintain all documents related ISO 14001 and OHSAS 18001 SOPs
• To conduct daily toolbox meeting for daily activities arrangement and brief staffs on the operations and EHSQ topics.
• Involved in EHS committee.
• To compile annual budget of plant operations and Maintenance for Director’s approval and to ensure expenditures are well within the budget allocation.
• To ensure unloading related pumps/equipment spare parts inventory and facilities well maintain by working closely with engineering staffs to develop and implement preventive maintenance schedule for operations and regular maintenance of machinery and flammable storage tanks safety devices, instruments and storage tanks thickness test etc.
• To update and maintain the key equipment failure analysis and process troubleshooting manual and ensure staff are trained accordingly.
• To lead the monthly TIW stock count and Ops paperless project.
• To activate emergency response team of operation and maintenance staffs and response to any in house spill and fire incident if in case of emergency.
• To liaise with EHS department to ensure fellow department staffs are upkeep with method of handling and emergency equipment usages in terms of spills and fire incident and to conduct regular practice and drill exercises with different scenarios to workers so that they are well familiar in emergency to response in time.
• To undertake any other duties that may be assigned to you by the Management, from time to time

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Restaurant Manager

• Working hour : 5day work week
• Salary : $3500- $4200
• Outlet : Changi City Point

Job Scope:

• Responsible for all aspects of company’s F&B operations including Restaurant, Bar and Event business
• Ensure all restaurants achieve optimum quality level of Services, F&B and Profitability
• Manage, train and supervise team of staff at Restaurants to ensure and maintenance high standard service level
• Ensure safety and hygiene practice at all restaurants
• Identify and improve cost management measures including menu planning, sourcing and negotiating for competitive pricing from suppliers
• Work with other management personnel to plan marketing, advertising, and any special restaurant functions
• Investigate and resolve complaints concerning food quality and service
• Prepare checks that itemize and total meal costs using the Point of Sales system
• Ensure sufficient stocks supply in the restaurant for smooth operation
• Assist in sending daily sales reports
• Assist in operation to ensure the smooth operation of the restaurant.

Requirement:

• Minimum 3 years’ experience in Food and Beverage
• Experience in Western Dining Restaurant and Wine menu preferred

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279