Total 3,721 accounting manager job vacancies in F&B / Tourism / Hospitality category in Singapore

DUTIES & RESPONSIBILITIES:

• Identify and delegate responsibilities to associates to ensure objectives are met and excellent service is consistently achieved.
• To ensure that the required food and beverage profit margins are achieved for each outlet in each financial period.
• Effectively manage all outlets in the absence of the F&B / Restaurant Manager.
• Effectively update the duty roster if any change has to be made.
• Authorized to sign for casual labour payment vouchers.
• Manage weekly casual labour requisition forms.
• To ensure all outlets are sufficiently stocked to minimum par levels.
• To ensure all stocks are arranged in First Expire First Out procedure.
• To ensure daily walk through for engineering defects.
• To ensure all operating equipment are in good working condition.
• To conduct weekly breakage report with stewarding.
• To train staff on menu, service style, controlling wastage and phraseology.
• To attend daily HOD meetings in the absence of the F&B / Restaurant Manager.
• Recommending employment, promotion and dismissal of employees.
• Compiling, in liaison with the kitchen, menus for the various outlets and for special occasions.
• Manage operations with passion, integrity, and knowledge while promoting the culture and values of Dao By Dorsett.
• Implement new company policies and procedures by developing plans and instructing associates.
• Provide direction to associates to achieve Food & Beverage revenue budget goals.
• Consistently review operations and associates to identify any problems, concerns, feedback and opportunities for improvement.
• Provide coaching and feedback together with the F&B / Restaurant Manager to associates and assesses performance on a monthly basis.
• Create a positive guest experience by delivering a high level of service and ensuring all associates engage guests to understand their needs and exceed expectations.
• Ensure good guest relation and communication in a professional and elegant manner.
• Manage all outlets to meet or exceed standards in food quality, safety, and cleanliness.
• Consistently monitor product and labor costs to remain within goals.
• Solicit guest feedback to understand the needs and wants of customers.
• Train and coach associates on guest services principles and practices.
• Follow the F&B department policies and procedures, including those for cash handing and safety/security.
• Monitor and maintain the Micros POS System.
• Assist in menu engineering statistics.
• Develop and implement creative solutions to areas of improvement.
• Assist in conducting associates daily briefing.
• Assist in any areas of the outlets when staffing constraints requires additional manning.
• Identify employee weaknesses and train and guide as necessary.
• Any other duties as directed.

Job Description & Requirements

A fast food halal western restaurant is looking for an Assistant Restaurant Manager to join the team.

Working Conditions:

- Leave benefits and meals are provided.

- Air-conditioned environment.

- Shift rotation based, Operation hour :11am - 9:30pm.

- Six days work week

Location: Bugis Junction or Hillion Mall.

Job Description:

- Oversee and manage the efficient running of the restaurant outlet in line with the branch standards, while meeting the employees’, company’s and customers’ expectations.

- Attend to customers and their requests/feedback and resolve issues in a timely manner.

- Assist Restaurant Manager to manage manpower schedules, staff development and comply with company’s SOPs and standards.

- Motivate and guide the employees in up-selling the food and beverage items.

- Supervise the effective control of food & beverages, inventory and labour cost to ensure that the operational expenditures stay within the budget.

- Monitor food and stocks wastage in the outlet and ensure that all supplies and stocks in the outlet are sufficient for the day to day operations.

- Update POS system as and when necessary.

- Carry out any ad-hoc duties as assigned.

Job Requirements:

- At least 1 Year(s) of working experience in the related field and industry.

- Have experience on POS restaurant operation and proficient in full spectrum of fast food restaurant function.

- Able to work under the pressure in a fast paced environment.

- Preferably with experience in back end operations of the restaurant eg. preparation and cooking.

- Meticulous, mathematically incline and possess good people skills.

- Self-discipline and self-motivated and enjoys interacting with people and serving customers.

- Ability to engage in physical activities which requires long hours of standing during the working shift.

- Always maintain high standard of personal hygiene with clean appearance and neat attires.

- Polite manner, energetic, cheerful, and hardworking.

- Possess enthusiasm in learning and keen to obtain feedback for improvement.

- Able to work on rotating shift basis which include weekends and public holidays.

- Applicants may be transferred within outlets to support the operations.

Name: Lee Kai Siang

Reg No.: R1655126

· Assist in overall management of the restaurant operations

· Supervise and coordinate assigned shift; conduct daily pre-operation meeting

· Observe, teach and correct staff's service standards

· Order daily supplies

· Ensure adherence to quality expectations and standards

· Ensure compliance with company cash handling policy and procedures

· Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees

· Plan duty roster

· Check on staff punctuality and discipline

· Handle customer enquiries and complaints

· Handle administration and paperwork

Perform other reasonable job duties as requested by Supervisors

• RESPONSIBLE FOR SMOOTH OPERATIONS OF THE RESTAURANT AND OPTIMIZATION OF INVENTORIES SUPPLIES
• 5 / 6 DAYS WORK WEEK
• MONITOR ACCURACY OF THE BILLING AND DAILY SALE TRANSACTIONS, AND MAINTAIN CUSTODY OF CASH REMITTANCE UNTIL DEPOSITED.
• CONTROL COSTS BY REVIEWING PORTION CONTROL AND QUANTITIES OF PREPARATION; MINIMIZING WASTE; ENSURING HIGH PROCEDURE / STANDARDS AND FOOD SAFETY.
• ENSURING CONSISTENT MAINTENANCE AND PREVENTIVE MAINTENANCE OF ALL EQUIPMENT IN THE OUTLET.
• TRAIN, SUPERVISE, DISCIPLINE AND MOTIVATE STAFF TO ACHIEVE EXCELLENCE IN PERFORMANCE AND ENSURING COMPLIANCE ON COMPANY'S POLICCIES AND GUIDELINES.
• PROVIDE EXCELLENT CUSTOMER EXPERIENCE FOR OUR INTERNAL AND EXTERNAL CUSTOMERS.
• CARRY OUT ANY OTHER DUTIES ASSIGNED BY YOUR SUPERIORS.
  
  WE OFFER:
• MONTHLY SALES INCENTIVE
• BIRTHDAY LEAVE & VOUCHER (term and conditions apply)
• 10 - 14 DAYS ANNUAL LEAVE

Employer: Grace Orchard School

Grace Orchard School caters to students who have been diagnosed with Mild Intellectual Disability (MID) and those with Mild Autism Spectrum Disorders (ASD). The school is specifically for students ranging from 7-18 years old who have Intellectual Quotient (IQ) which falls within the range of 50-70. The school is a non profit organisation under the Presbyterian Community Services. The Manager / Senior Manager (Admin and Finance) reports directly to the Vice Principal (Administration). The job holder will assist the school management in the administration and finance requirements of the school. You will lead and supervise a team of between 4 to 6 executives and corporate support staff to uphold service excellence and work in close collaboration with the teaching and allied professional staff to achieve the desired school strategic outcomes. We are looking for a resilient and motivated person who likes to operate independently with suitable guidance to make a difference in the special education landscape.

Job Description

Manage and lead the areas of administration and finance for the school to ensure the smooth administration and financial prudence, compliance and optimisation.

Responsibilities

You will support the school leaders and management in the following areas:

• Lead and manage the administration of the school, ensuring efficient and optimised office processes ensuring good corporate governance and business continuity.
• Plan, allocate and procure resources to ensure optimisation, enhancing with digital and other technologies, promoting a culture of service excellence and growth.
• Review and update manuals and other materials describing procedures and standards for the administration and the finance functions.
• Manage and ensure timely renewal of the contracts and licenses of the school.
• Oversee the administration of the Financial Assistance Scheme for students in consultation with the school management and senior social worker.
• Oversee the administration of the Student Admission process in consultation with the school leaders and management.
• Lead and manage the accounting/finance function, ensuring the completeness, accuracy and integrity of accounting records.
• Prepare financial statements according to applicable accounting standards and analyse financial results.
• Ensure proper use of funds based on the specified purposes of each fund.
• Review and update finance/procurement policies and processes, ensuring effectiveness and efficiency of work processes and adequacy of internal controls.
• Oversee and manage the budgeting process including the review of departmental budget submissions and consolidation of the overall budget.
• Ensure timely submission of reports to relevant government agencies e.g., MOE and IRAS.
• Co-ordinate and liaise with external auditor on the annual financial audit.
• Communicate to and advise staff on financial and procurement matters.
• Advise and assist School Leaders in financial management and provide support in financial update to the School Management Committee.
• Reasonable tasks as requested by school leaders.

Requirement

• Experience in general administration and finance.
• Relevant Degree in Accountancy, ACCA or equivalent
• Good leadership, organisation abilities, interpersonal and communications skills.

We are seeking an experienced and creative F&B Marketing and Communications Manager to join our lifestyle brands: Smoke & Mirrors cocktail bar and Yàn Cantonese restaurant.

Your mission is to utilise your analytical skills and commercial acumen to lead the charge on all things marketing communications and be the driving force behind boosting brand visibility, revenue, and overall success.

Roles & Responsibilities

• Responsible for the development and implementation of marketing and communications plan and media relations strategies to increase brand awareness.
• Build strong relationships and foster cross-team collaboration with internal departments and external agencies to ensure timely and smooth execution of marketing plans.
• Manage online channels including timely, accurate updates and engaging content on social media and brand websites.
• Work closely with the in-house creative to oversee the development and production of marketing and promotional collaterals including menus, EDMs, posters, sales tools (brochures, presentations) for events and weddings.
• Work directly with external resources such as freelancers and marketing agencies to create content for digital platforms and media relations strategy for each respective brand.
• Plan and execute advertising campaigns using content library to increase traffic and sales opportunities.
• Monitor and share campaign plans with the operations team and other departments on a regular basis to ensure cohesiveness to produce effective strategies.
• Identify potential markets, propose and facilitate partnerships, barter deals, sponsorships and events that support business objectives events.
• Lead market research to assess viability of current and existing products/services and establish beneficial pricing strategies for takeaway/gifting products, menus and promotions.
• Ensure information and content on owned and external channels are accurate, up-to-date and align with brand guidelines.
• Measure, monitor and report on effectiveness of marketing and media relations efforts; ROI on marketing and PR spend; key performance indicators, which include media impressions, share of voice on owned and earned channels.

Other requirements

• At least five years of working experience in a marketing, communications or branding role.
• Demonstrated ability to build narratives and deliver quality communications at short notice.
• Able to turn data into insights to fuel sales through communication.
• Unparalleled written and verbal communication skills with the ability to adapt to a variety of writing styles.
• Positive and get-it-done attitude with a willingness to pivot quickly to changes.
• Experience with platforms - Facebook, Instagram, LinkedIn, Google Analytics, Google Ads and Meta Ads Manager preferred.
• Good to have experience managing PPC campaigns.
• Being bilingual would be preferred, with a high proficiency in English and working proficiency in Mandarin.

If this role excites you, send in your interest to us today!

For the Body Therapist Reflexologist Supervisor/Manager position, this role requires understanding how the body`s muscles interact and knowing how to treat specific parts of the body. Body therapist/reflexologist supervisors/managers work personally with clients and lead teams, so interpersonal skills and professionalism are essential.

• We provide Chinse foot and body reflexology treatment and water treatment according to customer requests.
• Examine clients and may recommend body conditioning activities or treatments.
• Relevant degree and at least 5 years of professional experience preferred
• Available 6 days a week
• Overtime may occur and you may be required to work long hours.

Job scope and responsibility:

Lead to establish, implement and maintain a sound energy management system and processe as part of energy & resource conservations, optimization and reporting.

Lead to establish, implement and maintain a sound security management system to secure the workplace gazette as a Critical Infrastructure

Determine, assess and implement compliance obligations under the legal and other requirements framework to avoid non-conformances that could result and /or lead to accountability

Specific Tasks and Duties:

A. Establish, implement and maintain an energy management system that is in compliance with processes and achieve effectiveness through audits and actions to mitigate and rectify lapses to avoidance legal and contracture non-conformances

1. Establish implement and maintain ISO50001 energy management system, practices and achieve third party certifications for compliance to the Energy Conservation Act
2. Supervise and conduct works in compliance with the legal and contracture framework
3. Appointed as the Energy Manager for the plant. Obtain energy and efficiency management data for Management review and monitoring before submission to authority
4. Lead, establish, implement energy management initiatives as identified through risk to establish opportunities for improvements, create awareness and promote good practices
5. Ensure all statutory licenses are kept up to date and remain valid through reporting and workplan to carry out arrangements for the necessary submission, renewal, test, reports and audits
6. Submit monthly reports to Management and PUB maintaining necessary documentation and records
7. Establish, implement, maintain task schedule and work plan as part of Key Performance Indicator (KPI)
8. Collect, compile and analyze plant operating data to identify potential savings and make appropriate recommendations and proposals
9. Monitor plant performance and efficiency to identify areas and make recommendations for improvement to plant efficiency and performance

B. Establish implementation and maintain the Security management system in compliance to the process as a Critical Infrastructure and to achieve effectiveness through audits and actions to mitigate and rectify lapses to avoid contracture and legal non-conformances

1. Establish, implement and maintain the Security Plan and Management System for the plant
2. Report to Responsible Person to keep up-to-date, authority approval and matters pertaining to security approved plans and implementations
3. Lead, establish, implement and maintain security system such as CCTV, access control, security requirements, securing of workplaces complying to infrastructure protection requirements through risk assessment and opportunities for infrastructure improvements
4. Management of security service providers (arm guards) and service contracts conforming to PUB and MHA requirements
5. Plan budget and cost approval for security contracts and security infrastructure maintenance regime
6. Appointed as Qualify Persons (QP) under the Radiation Protection Act and NEA radiation licences for X-ray bag screening machine through implementation of Radiation Protection Plan (RPP)
7. Lead, establish, implement, plan and conduct the security drills and exercises to ensure the security service providers competency in the Security Standard Operating Procedures (SOP)
8. Liaison with the Jurong Island Security (JTC) of the Jurong Island Passes and security measures by MHA, PUB, Police, SGsecure and as a point of contact in all security issues

Requirements

Qualifications:

Bachelor's degree in Environmental Science, Engineering, Energy Management, or a related field.

Minimum 3-5 years of experience in energy management or a related field.

Strong knowledge of energy efficiency technologies, renewable energy systems, and sustainability practices.

Familiarity with local regulations and incentives related to energy management in Singapore.

Excellent analytical, problem-solving, and project management skills.

Strong communication and interpersonal skills to engage stakeholders effectively.

Preferred Qualifications:

Professional certifications in energy management (e.g., Certified Energy Manager - CEM).

Radiation Worker Registration to carry out radiation work (R1).

Experience in data analytics and energy management software.

Knowledge of Building Management Systems (BMS) and energy monitoring tools.

Work location: Jurong Island

The Executive Assistant Manager, Rooms/Director of Rooms is responsible in managing all aspects of the Rooms Division including Housekeeping, Lobby Operations, Concierge, Raffles Butler and Floral Boutique at Raffles Singapore. He/she ensures the delivery of the Raffles Singapore guest excellence service experience throughout the entire guest journey meanwhile ensuring maximization of room revenue and productivity as well as developing managers and colleagues.

Primary Responsibilities

• Re-invents service every day to create the best guest journey – engaging, enticing, surprising, entertaining and fully individualised to each market and guest profile.
• Manages the Raffles Singapore guest experience by periodically reviewing and ensuring a seamless flow of processes together with the process owners; detects and evaluates possibilities for innovative enhancements.
• Supports all leaders within the division in upholding a flawless impression and perception of the Raffles Singapore services, products and colleagues through hands-on and smart operational leadership.
• Cooperates with the Finance team and ensures compliance of credit policies and procedures.
• Constantly identifies new revenue opportunities and improvement of existing revenue streams and upsell schemes.
• Ensures intelligent use of funds available by optimising spending yet ensuring availability of funds for needed improvements and new initiatives.
• Identifies and implements new opportunities for inter-hotel sales and in-house facilities.
• Seeks Constant improvement of quality in product and services.
• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) and Forbes standards, and aims to achieve the scores and goals set by management.

Candidate Profile

Knowledge and Experience

• Diploma or Degree from preferably hospitality or related field.
• Minimum 12 years’ relevant experience with at least 5 years at a management level.
• Excellent communication skills in English and ability to communicate in a second language would be an advantage.

Competencies

• Possesses strong interpersonal skills.
• Ascertains and addresses guest/colleague needs.
• Directs, trains and motivates individuals and creates and maintains a cohesive team.
• Possesses good working knowledge of budgets, forecasting, profit and loss statements.
• Focuses on service with an eye for detail and an approachable attitude.
• Works well under pressure, analyzes and resolves problems, and exercises good judgment.
• Prioritizes and organizes work assignments and delegates work effectively.
• Self-motivates and shows good initiative in a dynamic environment.
• Ensures security and confidentiality of guest and hotel information.
• Possesses good computer and property management system skills.
• Flexible and able to embrace and responds to change effectively.
• Attentive to details including grooming standards and obsessed by quality and service excellence / guest experience / emotional luxury.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

Roles and Responsibilities:

• Prepare and report on budgets, forecast and management including sales, profit, and inventory based on HQ Korea’s reporting templates, on a daily, weekly, monthly, quarterly, and yearly basis. Including Yearly Business Plan.
• Analyse financial performance in comparison to budgets and forecasts
• Prepare and maintain daily cash flow reports.
• Perform pre-closing checks and generate sales-related reports.
• Prepare Bank loan requisition form
• Process and manage employee payroll.
• Provide backup support for the local accountant.
• Assist with auditing processes.
• Liaise with the HQ financial team to ensure alignment and accurate reporting.
• Ad hoc duties assigned by Management

Required / Preferred Experience and Qualifications:

• Bachelor’s Degree in Accounting/Finance or equivalent
• Proficient Korean language knowledge is mandatory to liaise with the Korean stakeholders in Anseong, Korea
• Minimum 3 years of experience in consolidation and business reporting or relevant field
• Proficient with the Microsoft Office (Power Point, Excel) skills.
• Meticulous, analytical and self-motivated team player
• Responsible, resourceful and able to work independently

Ensure customers have a memorable and pleasant dining experience.

Job Duties:

• Accomplishes restaurant human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
• Achieves restaurant operational objectives by contributing information and recommendations to strategies plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends, determining system improvements; implementing change.
• Meets restaurant financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Plans menus by consulting with chefs; estimates food costs and profits; adjust menus.
• Controls cost by reviewing portion control and quantities of preparation; minimizing waste; ensuring high quality of preparation.
• Avoids legal challenges by conforming to the regulations of the alcoholic beverage commission.
• Maximizes bar profitability by ensuring portion control, monitoring accuracy of charges.
• Publicizes the restaurant by designing and placing advertisements; inviting food editors to review the restaurant; contacting local, regional, and national magazines with feature ideas; encouraging local businesses to hold social events at the restaurant.
• Maintains safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; complying with legal regulations; securing revenues; developing and implementing disaster plans; maintaining security and sprinkler systems; maintaining and walkways.
• Maintains ambiance by controlling lighting, background music, linen services, glassware, dinnerware, and utensil quality and placement, monitoring food presentation and service.
• Updates job knowledge by participating in educational opportunities, reading professional publications; maintaining personal networks; participating in professional organizations.
• Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

1. Daily Operations & Customer Handling:

● Responsible for the overall financial & business performance of the restaurant.

● Monitor the performance standards of raw & finished product quality, service speed and quality, cleanliness and sanitation.

● Measures external guest’s satisfaction and executes plan to improve their satisfaction and increase their loyalty.

● Effectively schedules work shift according to Floor Positioning Guide (FPG) to meet operations needs and optimize manpower utilization.

● Responsible for compliance of work and service standards, food preparation, hygiene standards in accordance with the restaurant Quality, Service, Ambience & Value (QSAV) guidelines, other policy guidelines established by the Organization and the relevant regulatory requirements.

● Oversee the implementation of in-restaurant procedures for new products and services.

● Use proper security and verification procedures when handing deposits and the contents of the safe.

● Ensure all restaurant business & people related documents are maintained and recorded appropriately for future reference.

● Complete all daily paperwork, periodic inventories and statistical reports accurately and on a timely basis. Conduct necessary analysis and take appropriate action for improvement.

● Possess full knowledge on food, beverages and other products & services served/provided by the Restaurant.

2. Sales Building and Cost Management:

● Responsible for achieving monthly sales target by deploying the store marketing strategies leveraging on correct and updated data.

● Take necessary measures to ensure promotions are executed effectively to achieve/exceed the expected sales result.

● Monitor spending and expense items that are within the restaurant limit in ensuring budgets are met.

● Accurately projects and controls all P&L line items.

3. People Management:

● Build restaurant staffs commitment by demonstrating and reinforcing the leadership behaviours and work standards.

● Develop and follow through on restaurant staffs’ development plan to increase their loyalty and commitment, and pride with the outlet’s experience. Ensure all restaurant staff understand and adhere to all appropriate personnel policies, labour laws, security and safety procedures.

● Recruit, select and retain an optimum number of restaurant staffs, who are enthusiastically dedicated to guest satisfaction.

● Oversee and review performance appraisals based on defined goals and objectives for all restaurant staffs in a timely manner.

● Administer in-restaurant employees’ welfare & benefits packages, as well as payroll procedures.

● Maintain records for safety and appropriately documents contributions and performance in personal file.

4. Food Safety / Sanitation:

● Enforce and manages all food safety and sanitation requirement and practices as per company standard and statutory requirements.

● Maintain critical standards for raw and cooked food quality, beverages, service speed and quality, cleanliness and sanitation.

● Inspects food receiving, preparation, production, and storage areas to ensure that health and safety regulations are adhered to at all times.

5. Workplace Safety & Security:

● Ensure all security procedures (cash deposits, staggered method of opening, closing, etc.) are executed accordingly.

● Maintain all physical aspects of the restaurant, including landscaping, building, equipment, etc and ensure it is following the documented inspection and testing standards.

● Ensure all workplace safety policies procedures are maintained and adhered to at all times.

● Undertake regular practices of emergency & evacuation procedures and enforce compliance when need arises.

● Undertake risk assessments on all restaurant specific issues, where the absence of such could put employees and guests at risk.

● Undertake full investigations of workplace incidents in the restaurant promptly and act upon any rectifications or work improvements.

6. Others:

● Perform any other additional responsibilities as assigned by General Manager of Operations

Requirements:

i. Candidate must possess at least a Professional Certificate or Diploma in Food & Beverage, Hospitality, Hotel Management or equivalent.

ii. Can speak English fluently and has ability to read and write English sufficiently.

iii. Meticulous, mathematically incline and possess good people skills.

iv. Analytical, strong in problem identification, problem solving and decision making.

v. Possess exceptional communication and interpersonal skills to maintain good relationship with diverse guests and employees within the restaurant.

vi. Self-discipline and self-motivated with dynamic personality to always strive for better results.

vii. Always maintain high standard of personal hygiene, neatly attired and professionally groomed.

viii. Enjoys interacting with people and serving guests.

ix. Possess enthusiasm in learning and keen to get feedback for improvement.

x. Ability to engage in physical activities which requires long hours of standing during the working shift.

xi. Require to work on rotating shift basis which include weekends and public holidays.

Locally owned and operated Subway restaurants in Ang Mo Kio and Hougang looking to hire:

⦿ Assistant Restaurant Manager/ Restaurant Manager

• Up to 5 years experience in managing restaurants
• Operational Management: Oversee 2-3 restaurants, ensuring smooth operations and efficiency.
• Financial Oversight, Food Safety, Inventory Control, Staff Management, Customer Service, Communication, Marketing, Reporting, Problem Solving, Team Development
• Learn all operational responsibilities to ensure smooth operations.
• Exhibit excellent communication skills with customers and team members.
• Be a team player and a respectful leader.
• Understand and execute Subway policies and procedures thoroughly.
• Follow all checklists and management instructions diligently.
• Opening and Closing duties
• Sandwich building and Cashiering
• Food Preparation
• Cleaning all areas including toilet
• Ensure all equipment cleanliness and functionality.
• Provide excellent service with a friendly attitude with good Teamwork
• Stock taking, WISR reporting, and ordering.
• Adhere strictly to food handling and safety rules.

Job Perks:
* Attractive Salary Packages
* Clean Environment
* Free Healthy Sandwich Meals awaiting you!

Grab this opportunity to be part of our growing SUBWAY Eat Fresh family.

Daily Operations & Customer Handling:

• Responsible for the overall financial & business performance of the restaurant.
• Monitor the performance standards of raw & finished product quality, service speed and quality, cleanliness and sanitation.
• Measures external guest’s satisfaction and executes plan to improve their satisfaction and increase their loyalty.
• Effectively schedules work shift according to Floor Positioning Guide (FPG) to meet operations needs and optimize manpower utilization.
• Responsible for compliance of work and service standards, food preparation, hygiene standards in accordance with the restaurant Quality, Service, Ambience & Value (QSAV) guidelines, other policy guidelines established by the Organization and the relevant regulatory requirements.
• Oversee the implementation of in-restaurant procedures for new products and services.
• Use proper security and verification procedures when handing deposits and the contents of the safe.
• Ensure all restaurant business & people related documents are maintained and recorded appropriately for future reference.
• Complete all daily paperwork, periodic inventories and statistical reports accurately and on a timely basis. Conduct necessary analysis and take appropriate action for improvement.
• Possess full knowledge on food, beverages and other products & services served/provided by the Restaurant.

Sales Building and Cost Management:

• Responsible for achieving monthly sales target by deploying the store marketing strategies leveraging on correct and updated data.
• Take necessary measures to ensure promotions are executed effectively to achieve/exceed the expected sales result.
• Monitor spending and expense items that are within the restaurant limit in ensuring budgets are met.
• Accurately projects and controls all P&L line items

People Management:

• Build restaurant staffs commitment by demonstrating and reinforcing the leadership behaviours and work standards.
• Develop and follow through on restaurant staffs’ development plan to increase their loyalty and commitment, and pride with the outlet’s experience.
• Ensure all restaurant staff understand and adhere to all appropriate personnel policies, labour laws, security and safety procedures.
• Recruit, select and retain an optimum number of restaurant staffs, who are enthusiastically dedicated to guest satisfaction.
• Oversee and review performance appraisals based on defined goals and objectives for all restaurant staffs in a timely manner.
• Administer in-restaurant employees’ welfare & benefits packages, as well as payroll procedures.
• Maintain records for safety and appropriately documents contributions and performance in personal file.

Food Safety / Sanitation:

• Enforce and manages all food safety and sanitation requirement and practices as per company standard and statutory requirements.
• Maintain critical standards for raw and cooked food quality, beverages, service speed and quality, cleanliness and sanitation.
• Inspects food receiving, preparation, production, and storage areas to ensure that health and safety regulations are adhered to at all times.

Workplace Safety & Security:

• Ensure all security procedures (cash deposits, staggered method of opening, closing, etc.) are executed accordingly.
• Maintain all physical aspects of the restaurant, including landscaping, building, equipment, etc and ensure it is following the documented inspection and testing standards.
• Ensure all workplace safety policies procedures are maintained and adhered to at all times.
• Undertake regular practices of emergency & evacuation procedures and enforce compliance when need arises.
• Undertake risk assessments on all restaurant specific issues, where the absence of such could put employees and guests at risk.
• Undertake full investigations of workplace incidents in the restaurant promptly and act upon any rectifications or work improvements

Others:

• Perform any other additional responsibilities as assigned

Requirements:

1. Candidate must possess at least a Professional Certificate or Diploma in Food & Beverage, Hospitality, Hotel Management or equivalent.
2. At least 4 years of working experiences as supervisory role in similar industry.
3. Those without professional qualifications must have minimum of 6 years of related working experience (full time employment) in similar industry with good track records.
4. Can speak English fluently and has ability to read and write English sufficiently.
5. Proficient in the full spectrum of casual / fine-dining restaurant function, including food planning and preparation, cost management, customer handling, workplace safety & security, regulatory requirements, people management, recordkeeping, etc.
6. Understand and have experience working with Point-Of-Sales (POS) system.
7. Meticulous, mathematically incline and possess good people skills.
8. Analytical, strong in problem identification, problem solving and decision making.
9. Possess exceptional communication and interpersonal skills to maintain good relationship with diverse guests and employees within the restaurant.
10. Excellent vision required for seating guests, expediting food, cleaning equipment, reading floor plans, charts and schedules.
11. Self-discipline and self-motivated with dynamic personality to always strive for better results.
12. Always maintain high standard of personal hygiene, neatly attired and professionally groomed.
13. Enjoys interacting with people and serving guests.
14. Possess enthusiasm in learning and keen to get feedback for improvement.
15. Ability to engage in physical activities which requires long hours of standing during the working shift.
16. Require to work on rotating shift basis which include weekends and public holidays.

1. Daily Operations & Customer Handling:

● Responsible for the overall financial & business performance of the restaurant.

● Monitor the performance standards of raw & finished product quality, service speed and quality, cleanliness and sanitation.

● Measures external guest’s satisfaction and executes plan to improve their satisfaction and increase their loyalty.

● Effectively schedules work shift according to Floor Positioning Guide (FPG) to meet operations needs and optimize manpower utilization.

● Responsible for compliance of work and service standards, food preparation, hygiene standards in accordance with the restaurant Quality, Service, Ambience & Value (QSAV) guidelines, other policy guidelines established by the Organization and the relevant regulatory requirements.

● Oversee the implementation of in-restaurant procedures for new products and services.

● Use proper security and verification procedures when handing deposits and the contents of the safe.

● Ensure all restaurant business & people related documents are maintained and recorded appropriately for future reference.

● Complete all daily paperwork, periodic inventories and statistical reports accurately and on a timely basis. Conduct necessary analysis and take appropriate action for improvement.

● Possess full knowledge on food, beverages and other products & services served/provided by the Restaurant.

2. Sales Building and Cost Management:

● Responsible for achieving monthly sales target by deploying the store marketing strategies leveraging on correct and updated data.

● Take necessary measures to ensure promotions are executed effectively to achieve/exceed the expected sales result.

● Monitor spending and expense items that are within the restaurant limit in ensuring budgets are met.

● Accurately projects and controls all P&L line items.

3. People Management:

● Build restaurant staffs commitment by demonstrating and reinforcing the leadership behaviours and work standards.

● Develop and follow through on restaurant staffs’ development plan to increase their loyalty and commitment, and pride with the outlet’s experience. Ensure all restaurant staff understand and adhere to all appropriate personnel policies, labour laws, security and safety procedures.

● Recruit, select and retain an optimum number of restaurant staffs, who are enthusiastically dedicated to guest satisfaction.

● Oversee and review performance appraisals based on defined goals and objectives for all restaurant staffs in a timely manner.

● Administer in-restaurant employees’ welfare & benefits packages, as well as payroll procedures.

● Maintain records for safety and appropriately documents contributions and performance in personal file.

4. Food Safety / Sanitation:

● Enforce and manages all food safety and sanitation requirement and practices as per company standard and statutory requirements.

● Maintain critical standards for raw and cooked food quality, beverages, service speed and quality, cleanliness and sanitation.

● Inspects food receiving, preparation, production, and storage areas to ensure that health and safety regulations are adhered to at all times.

5. Workplace Safety & Security:

● Ensure all security procedures (cash deposits, staggered method of opening, closing, etc.) are executed accordingly.

● Maintain all physical aspects of the restaurant, including landscaping, building, equipment, etc and ensure it is following the documented inspection and testing standards.

● Ensure all workplace safety policies procedures are maintained and adhered to at all times.

● Undertake regular practices of emergency & evacuation procedures and enforce compliance when need arises.

● Undertake risk assessments on all restaurant specific issues, where the absence of such could put employees and guests at risk.

● Undertake full investigations of workplace incidents in the restaurant promptly and act upon any rectifications or work improvements.

6. Others:

● Perform any other additional responsibilities as assigned by General Manager of Operation

Requirements:

i. Candidate must possess at least a Professional Certificate or Diploma in Food & Beverage, Hospitality, Hotel Management or equivalent.

ii. Can speak English fluently and has ability to read and write English sufficiently.

iii. Meticulous, mathematically incline and possess good people skills.

iv. Analytical, strong in problem identification, problem solving and decision making.

v. Possess exceptional communication and interpersonal skills to maintain good relationship with diverse guests and employees within the restaurant.

vi. Self-discipline and self-motivated with dynamic personality to always strive for better results.

vii. Always maintain high standard of personal hygiene, neatly attired and professionally groomed.

viii. Enjoys interacting with people and serving guests.

ix. Possess enthusiasm in learning and keen to get feedback for improvement.

x. Ability to engage in physical activities which requires long hours of standing during the working shift.

xi. Require to work on rotating shift basis which include weekends and public holidays.

Grand Victory Shipping Pte Ltd is an established integrated organization specializing in ship management and marine logistics company.

Working Location: Tai Seng (8mins walk from Tai Seng MRT)

Responsibilities:

Accounts

• Manage and allocate workload to account executives
• Handle full set of accounts
• Prepare AP, AR and Journals
• Manage payroll administration
• Perform full payroll process and make necessary tax filings in a timely manner
• Check, verify and process invoices, expense claims and reimbursements etc.
• Prepare GST filings and CPF submission

HR

• Develop and post job descriptions, manage job advertisements, and use recruitment platforms to attract candidates.
• Review resumes, conduct interviews, and coordinate with department heads to select suitable candidates.
• Facilitate the onboarding process for new hires, including orientation, training, and introduction to company policies.
• Implement programs and initiatives to enhance employee satisfaction, motivation, and retention.
• Responsible for all aspects of Work Pass matters
• Assist in administering benefits, compensation and any other relevant policies, schemes etc.
• Assist in swift updates of personnel database and any other related information within the internal HR system
• Maintain office supplies inventory and office efficiency by arranging repairs
• Manage employee relations, compliance with employment laws and policy updates
• Ensure compliance with labor laws, regulations, and company policies, including wage and hour laws, equal employment opportunity, and health and safety standards.

Office Manager

• Greet office visitors, oversee telephone services, email correspondence, mail distribution
• Ensure timely payment and manage budget for any office related expenses

Requirements:

• Degree/Diploma in Business, Human Resources or related field of study
• Min 5 years of accounting and HR admin experience
• Strong knowledge of financial reporting standards, tax regulations, laws, and any other compliance requirements.
• Excellent communication and interpersonal skills to interact with all levels
• Experience in maritime or related industries would be an advantage.

1. Plan staff weekly duty roaster and cleaning duties
2. Coordinating daily restaurant management operations
3. Delivering superior food and beverage service and maximizing customer satisfaction
4. Regularly review product quality and research new vendors
5. Appraise staff performance and provide feedback to improve productivity
6. Ensure that the highest standard of quality relating to service, presentation, supervision, and control of food and beverage is maintained.
7. Create detailed reports on weekly, monthly and annual revenues and expenses
8. Estimate future needs for goods, kitchen utensils and cleaning products
9. Train new employees on proper customer service practices
10. Implement policies and protocols that will maintain future restaurant operations

• Train and supervise staff
• Ensure all food safety procedures are strictly adhered to according to sanitary regulations
• Work closely with management to meet revenue objectives
• Implement appropriate strategies to resolve adverse trends and improve sales
• Maintain safe working conditions
• Follow company policies and procedures regarding the handling of cash, property, products and equipment

• To assist Management in the development of business plans delivering diving and related assets to the field which conforms to the requirements of the organisation and provide diving market and technical expertise in support of diving operations as required by Company Senior Management and Clients.

• To provide diving technical advice and specialist expertise to management to enable them to meet their business objectives.

• To ensure that all aspects of Health, Safety and Environmental management are implemented by global diving technical support network.

• Establishes, monitors and enforces minimum operating and training standards.

• Distribution and assimilation of industry developments, improvements, notices and general diving-related information from the international diving community.

• Continually review diving system performance and utilisation and to recommend improvements to enhance performance.

• Provision of marketing and tendering support to Operations and Commercial on an as requested basis.

• Provide tender review expertise and services to the Commercial Manager on an as requested basis.

• Work with QHSE and Operations to develop training and staff development initiatives.

• Assist in the development of project specific diving procedures and plans.

• Interface with clients to facilitate client’s requirements for diving operations

• Prepare the annual diving investment plan, quarterly and monthly financial and utilisation reports.

• Manage the insurance arrangements as they relate to diving services and equipment and act as single point of contact between insurers and Commercial Management.

• Implements Company Safety Standards and Quality Management procedures throughout the global diving technical support structure.

• Responsibility for recruitment of global diving technical support staff to ensure that the business line has adequate resources to meet its objectives.

Ensure customers have a memorable and pleasant dining experience.

Job Duties:

• Accomplishes restaurant human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.

• Achieves restaurant operational objectives by contributing information and recommendations to strategies plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends, determining system improvements; implementing change.

• Meets restaurant financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.

• Plans menus by consulting with chefs; estimates food costs and profits; adjust menus.

• Controls cost by reviewing portion control and quantities of preparation; minimizing waste; ensuring high quality of preparation.

• Avoids legal challenges by conforming to the regulations of the alcoholic beverage commission.

• Maximizes bar profitability by ensuring portion control, monitoring accuracy of charges.

• Publicizes the restaurant by designing and placing advertisements; inviting food editors to review the restaurant; contacting local, regional, and national magazines with feature ideas; encouraging local businesses to hold social events at the restaurant.

• Maintains safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; complying with legal regulations; securing revenues; developing and implementing disaster plans; maintaining security and sprinkler systems; maintaining and walkways.

• Maintains ambiance by controlling lighting, background music, linen services, glassware, dinnerware, and utensil quality and placement, monitoring food presentation and service.

• Updates job knowledge by participating in educational opportunities, reading professional publications; maintaining personal networks; participating in professional organizations.

• Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Your Opportunity to Drive Success in a Growing Event Portfolio

We’re seeking an energetic, ambitious and driven Sponsorship & Exhibition Sales Manager who’s ready to shape the future of our energy portfolio. This role is perfect for a sales professional passionate about building relationships with key accounts, driving revenue, and taking the lead in growing both established events and new launches. Working with us means joining a rapidly evolving and highly regarded portfolio within Clarion Events, one of the world’s leading events businesses.

What You'll Be Doing:

• Sales Leadership: Exceed sales targets by identifying and capturing new revenue streams across sponsorship and exhibition sales for our top-tier conferences and exhibitions, both over the phone and in person.
• Market Research & Outreach: Leverage your expertise to proactively research target markets and launch effective sales campaigns to reach a wide array of sponsors and exhibitors.
• Cross-Functional Collaboration: Coordinate with marketing and production teams to maximise the impact of activities in driving your sales and ensuring seamless execution of client campaigns and a superior customer experience.
• Relationship Building: Develop and maintain strong, lasting relationships with clients, using your industry knowledge and network to foster trust and create ongoing business opportunities.
• Networking & Industry Insights: Attend key trade shows and competitive events to stay at the forefront of market trends and secure new business connections.
• Event Presence: At events, you’ll be a visible leader, building relationships with sponsors and delegates, executing rebooking campaigns, and driving post-event momentum.
• Key Skills for Success:
• Proven Sales Experience: At least one year of relevant experience with a track record of achieving sales goals, excelling in face-to-face and phone sales, and closing high-value deals.
• Industry Knowledge: Experience in a sales environment, media sales or ideally within conferences or exhibitions, and familiarity with both physical and digital event models.
• Executive Engagement: Confident interacting with VP and C-level prospects, engaging them in conversations that highlight value and potential.
• Goal-Driven: You thrive in a target-driven environment with a “can-do” attitude and a focus on proactive problem-solving.
• Outstanding Communicator: Exceptional listening, negotiation, and relationship-building skills, combined with the ability to quickly understand business needs and identify opportunities.
• Organised & Team-Oriented: You balance independent drive with collaborative teamwork, making you a valuable contributor to cross-functional success.

What We Offer:

• Comprehensive Training: Ongoing development to hone your skills and maximise your potential.
• Career Growth: Opportunities to advance within a market-leading portfolio where your impact is recognised and rewarded.
• Rewards & Recognition: A supportive environment with clear targets and uncapped potential for high achievers.

If you’re ready to make a significant impact and exceed expectations, apply now to join our team.

About Us

Blue Atria is one of Singapore’s leading operators of premier assisted living facilities, dedicated to delivering personalized, high-quality care for seniors. Established in 2019, Blue Atria emerged as a trusted name in eldercare, naviga.ng the challenges of the COVID-19 pandemic with resilience and innovation. Our facilities are designed to create a warm,

home-like environment where residents can live with dignity and independence.

We specialize in creating small, close-knit communities that balance privacy with communalliving, allowing seniors to maintain autonomy while being supported by a dedicated team of professionals. Currently, Blue Atria operates two thriving facilities —St. Bernadette Lifestyle Village at Serangoon LTT and Sembawang—with a third facility set to open in 2025.

Our mission is to foster environments where seniors feel empowered, engaged, andconnected. By blending compassionate care services with modern amenities, Blue Atria ensures that residents enjoy a high quality of life, receiving the support they need to live comfortably and independently.

Position Overview

The Senior Manager, Operations & Strategy will be responsible for driving operational performance, expanding the workforce, and supporting business growth. This role will involve strategic planning, process optimization, workforce development, and technology integra.on to enhance productivity. A key focus will also be on indetifying recruitment needs and exploring outsourcing opportunities to ensure the business scales sustainably without compromising care standards.

The ideal candidate will combine strong opera.onal exper.se with innovtive thinking to develop scalable solutions, ensuring Blue Atria continues to grow responsibly while delivering high-quality, person-centered care.

Key Responsibilities

1. Operational Strategy & Process Optimization

o Develop scalable operational frameworks to support multi-site facility

management, maintaining consistency and quality across locations.

o Conduct performance audits to identify areas for improvement and develop strategies to increase efficiency and service quality.

o Implement best prac.ces and streamline workflows across key operational areas such as food services, elderly transport, and facility maintenance.

2. Recruitment & Workforce Expansion

o Collaborate with senior leadership to iden.fy talent needs and recruit skilled professionals to meet opera.onal demands.

o Develop structured recruitment processes, including onboarding and training programs, to build a sustainable talent pipeline.

o Foster rela.onships with external partners, recruitment agencies, and

universities to attract high-quality candidates.

3. Outsourcing & Productivity Management

o Evaluate areas where opera.onal tasks can be outsourced to professional service providers to enhance produc.vity and reduce costs.

o Develop partnerships with third-party vendors to support non-core ac.vi.es such as maintenance, logis.cs, and back-office opera.ons.

o Ensure outsourced services meet Blue Atria’s standards and integrate

seamlessly into daily opera.ons.

4. Resident Engagement & Care Quality

o Oversee the design and implementa.on of resident engagement programs that enhance physical, cogni.ve, and social well-being.

o Collaborate with caregivers to con.nuously improve care delivery and

monitor resident sa.sfac.on through feedback mechanisms.

o Develop new engagement ini.a.ves and partnerships tailored to meet the evolving needs of residents.

5. Technology Integra,on & Innova,on

o Lead the adop.on of digital tools and technology solu.ons, including IoT devices, data analy.cs pla^orms, and workflow automa.on systems.

o Ensure successful technology implementa.on by providing training and support to staff.

o Use data-driven insights to monitor key performance metrics and drive continuous improvement across opera.ons.

Key Competencies & Skills

• Strong project management skills, with a focus on opera.onal efficiency and process op.miza.on.

• Experience in recruitment, workforce management, and/or talent development.

• Ability to build and maintain rela.onships with external partners and service providers.

• Strong interpersonal and communication skills: Ability to engage and collaborate effectively with team members, residents, external partners, and stakeholders.

• Empathy and emotional intelligence: Understand the unique needs of seniors and foster a positive, supportive environment for both staff and residents.

• Adaptability and resourcefulness: Ability to thrive in a dynamic environment, manage changing priorities, and implement creative solutions to emerging challenges.

• Critical thinking and problem-solving: Approach challenges with a proactive, solution-focused mindset and a commitment to continuous improvement

Qualifica,ons

• Bachelor’s degree in Business Administra.on, Opera.ons Management, Healthcare Management, or a related field.

• 5+ years of experience in opera.ons management, preferably within the healthcare, eldercare, or hospitality sectors.

• Proven experience in recruitment and workforce development, with a track record of building high-performing teams.

• Strong understanding of supply chain management and stakeholder management.

• Experience with technology implementa.on and process improvement ini.a.ves.

What We Offer

A collabora.ve, dynamic work environment that encourages innova.on and con.nuous learning. sector.

• A collabora.ve, dynamic work environment that encourages innova.on and con.nuous learning.

• The opportunity to make a meaningful impact in the lives of seniors and contribute to Singapore’s eldercare landscape.

Why Join Us?

At Blue Atria, we believe that a career in eldercare is more than just a job—it’s a meaningful opportunity to make a posi.ve impact on the lives of seniors. By joining our team as the Senior Manager, Opera.ons & Strategy, you will:

• Make a Difference: Play a key role in shaping the future of eldercare by delivering high-quality services that enhance the lives of residents.

• Lead and Innovate: Take on a leadership posi.on with the freedom to develop innova.ve solu.ons, integrate new technologies, and streamline opera.ons.

• Grow with Us: Be part of a growing organiza.on with ambi.ous plans for expansion, offering opportuni.es for professional development and career progression.

• Foster a Collabora,ve Culture: Work in an inclusive, dynamic environment where teamwork and con.nuous learning are encouraged.

• Create Las,ng Change: Join an organiza.on that priori.zes meaningful engagement and well-being, helping seniors live with dignity and independence in vibrant communi.es.

MAIN PURPOSE

• To support / report to SEAO Procurement Associate Director
• To identify cost-saving opportunities, areas and processes that could be optimized, and potential areas of risk through strong business acumen and analytical skills.

KEY RESPONSIBILITIES

Policy & Compliance

• Enforce Procurement policies and guidelines in local level, in line with regional and group direction.
• Work closely with Finance and Compliance departments to monitor the Procure-to-Pay processes compliance with corporate guidelines.
• Educate stakeholders on proper procurement process by organizing training and communication to brands and department requestors.

Strategic Sourcing & Negotiation

• Partnering with stakeholders and budget owners to support sourcing projects, major categories including but not limited to retail store fit-out, Marketing events, PR services, visual merchandizing, IT, Logistics, etc.
• Lead major sourcing projects from RFP/tender to delivery, including but not limited to sourcing, supplier pre-qualification, evaluation, and award.
• Identify opportunities to drive efficiency, synergy and deliver savings and added values to the business.
• Support and coordinate regional and global Procurement initiatives and projects.

Sustainable Procurement

• Continuously optimize supplier panel by regular review of performance and feedback from stakeholders
• Manages day-to-day business relationships with local suppliers; evaluate and improve vendor performance.
• Annual supplier evaluation assessment / supplier CSR audit
• Integrate sustainability in all projects and providing support to group /region ESG initiatives.

Management Reporting

• Manage quarterly Procurement reporting, including but not limited to Dashboard, Spends Analysis, Procurement Project Reports, etc.
• Regular update and communicate with local senior management team on procurement initiatives.

QUALIFICATIONS

• 5 to 8 years of professional working experience with minimum 4-5 years in Procurement functions
• Good understanding of procurement processes; with indirect categories management experiences and/or in luxury environment a plus
• Strong communication and project management skills to support and effectively manage stakeholders spans across SEAO (SG, MY, TH, VN, AU & NZ) and/or cross-functional teams including presentation and negotiation abilities, able to drive initiatives and deliver concrete results.
• Pro-active approach to tasks and ability to manage several tasks simultaneously and on time.
• A positive attitude and willingness to learn
• Team player with strong collaborative spirit

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Purpose of Job

The Head of Community Services & Programmes will lead, plan and organise YWCA’s community services programmes. He/She will engage and collaborate with community stakeholders, facilitate strategic partnerships with partners, donors and sponsors, as well as oversee fundraising and member engagement. He/She will supervise the Division’s budget and monitor programme policies and procedures to ensure strong impact to our beneficiaries and high standards of compliance and governance with charity regulations.

Key Responsibilities Areas

Programmes

• Develop strategies to increase community engagement and cultivate partnerships with stakeholders.
• Build and grow relationships with community organizations, programme partners, grassroots organisations, sponsors and stakeholders, and identify opportunities for collaboration.
• Undertake strategic analysis of programme mandate to ensure that YWCA stays relevant in addressing evolving community needs. Plan, develop and implement programmes addressing these needs. Monitor programme budgets, plan resources and evaluate effectiveness of impact and programme outcomes.
• Review and approve programme assistance to beneficiaries. Ensure that the services and programmes meet the performance indicators and operating guidelines.
• Oversee timely submissions to grant and programme sponsors, and conduct outcome-based evaluations of programme effectiveness.

Fundraising & Donor Engagement

• Work with Marcomms and Fundraising team to develop fundraising plans, including staffing ground events such as flag day, fundraising carnivals and charity dinners, as well as managing online campaigns and digital fundraising platforms.
• Manage donor and partner relationships and source for programme level sponsorship.

YWCA Membership & Volunteer Management

• Responsible for overseeing programmes to support YWCA Members. The aim of membership is to drive engagement and outreach to our community programmes and to develop a good base of volunteers and supporters for YWCA’s causes.
• Establish, plan and implement ideas for volunteer recruitment and retention, including volunteer management policies and processes such as volunteer selection, training, engagement and evaluation of volunteer programme.

Management & Leadership

• Prepare and manage annual budget for YWCA’s community programmes.
• Prepare management reports and perform secretariat duties to Committees and the YWCA Board.
• Represent YWCA when dealing with governmental authorities, social services agencies or with the public.
• Manage a team of community outreach staff and social enterprise volunteers.

Perform any other duties assigned by the Management.

Requirements

• Bachelor’s Degree in any discipline.
• At least 10 years of experience in social services sector or non-profit organisation, community outreach, partnership building, fundraising, or programme development.
• Strong track record in delivering community impact and in engaging with community work or in working with beneficiaries from vulnerable backgrounds.
• Prior experience in leadership position, managing teams of programme executives.
• Prior experience in managing databases to track impact and results: membership database, volunteer management database, donors database.

Competencies

• Excellent written and verbal communication skills.
• Ability to build relationships and work collaboratively with a diverse range of stakeholders, including Board and Committee members, Community Partners and Donors, Volunteers and Beneficiaries.
• Effective leadership skills to engage, train and motivate staff to accomplish work targets.
• Highly organized, strategic thinker, strong on generating ideas for collaboration.
• Strong team player with good organisational and project management skills.
• Resourceful in managing outcomes with lean resources.
• Passion in serving women / elderly / children and youths from vulnerable backgrounds.
• Heart to serve and a strong calling to our YWCA mission.

Job Description

• Industry/ Organization Type: F&B
• Position Title: Central Kitchen Manager cum F&B Chef
• Working Location: Woodlands
• Working Hours: 5 days (Monday to Friday 9 AM-6 PM)
• Salary Package: Basic Salary up to $7,000 + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Oversee daily operations of the central kitchen, ensuring efficient production processes.
• Develop and implement standard operating procedures (SOPs) to ensure consistency and quality of food products.
• Monitor overall production output levels and coordinate maintenance or repairs of kitchen equipment as needed.
• Manage compliance with food and beverage hygiene policies and procedures, ensuring adherence to safety regulations.
• Direct all kitchen activities, including food preparation, cooking, portioning, packaging, and production scheduling.
• Design and develop both seasonal and permanent menus that align with company standards, customer preferences, and dietary requirements.
• Oversee inventory levels, order ingredients, and manage supplier relationships to ensure optimal stock levels.
• Prepare and manage the central kitchen’s budget, including labour, supplies, and equipment costs.
• Any other ad-hoc duties assigned.

APPLY NOW!!!

• Bachelor’s Degree in Culinary Arts, Hospitality Management, or related.
• Has 5 years of experience in a similar role, preferably in a central kitchen or large-scale food production environment.
• Professional culinary experience, including at least 3 years of experience in a chef/senior chef role.
• Strong knowledge of food safety regulations, HACCP standards, and SFA compliances.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #69405 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Join Saint Pierre on an exciting journey!

Nestled in the heart of Marina Bay, near Fullerton is Saint Pierre—one of five 2 Michelin-Star Fine Dining and modern French restaurant in Singapore, with years of history in French fine dining excellence.

Located at One Fullerton, Singapore, the French fine dining restaurant boasts one of the best views of the city, with a floor-to-ceiling panorama of the Marina Bay waterfront.

We looking for individuals who are up to the challenge of taking us to the next level. If you are professional and passionate, with the ability and motivation to succeed in the vibrant and unique environment of sophisticated European cuisine, please apply directly from My Careers Future.

Job Responsbilities:

• Ensure customers are served in an efficient and friendly manner.
• Maintain high personal standards in both presentation and work habits.
• Oversee service during meal periods and customer service delivery at each table.
• Ensure employees are providing excellent service to customers with 85% of customers’ satisfaction.
• Promptly resolved customer complaints preferably within the dining period, ensuring repeat business and positive reviews.
• Train and develop outlet staff on service related areas and maintaining at least 30 training hours for each individual employee on yearly basis.
• Maintain and plan ongoing training programs for continuous improvement.
• Maintain labour cost at within 25% within specified targets and maintain proper scheduling system and manhours.
• Ensure employees’ turnover is kept at 10% maximum.
• Supervise and coordinate service at different meal periods.
• Streamlined communication between kitchen and front-of-house staff for peak-hour efficiency.
• Maintain and ensure cleaning and maintaining of outlet to uphold hygiene standards.
• Maintain and generate outlet related reports as required.
• Conduct monthly audits to ensure compliance with company’s standards, workplace safety compliance and SFA compliance.
• Foster a team-working and friendly atmosphere among staff.
• Demonstrate leadership qualities to inspire and motivate the team with 85% of employees’ satisfaction.
• Enhanced employee morale through regular performance evaluations, constructive feedback, and recognition of accomplishments.
• Managed payroll (scheduling system), timekeeping, and paperwork for store related employees matter. Collaborate with HR Dept to ensure all employees are well taken care of.

Requirements:

• Minimum 03 years of experience in Michelin Star restaurants
• Proven record at Supervisory level in Fine Dining concepts
• Strong organisational skills and meticulous to details
• Excellent communication and interpersonal skills