Total 2,706 administrative assistant job vacancies in F&B / Tourism / Hospitality category in Singapore

. Woodlands North - TE1

. Part Time

. 5 Day Week

. Off During Poly School Holiday

. Short Working Hour 7.30 - 2.30 / 3pm

. Location @ Republic Poly North Canteen

. Start work immediately

ROLES & RESPONSIBILITIES

• Responsibility as Logistic in charge to delivery machine to location.
• Ability using hand pallet jet and machine carry up machine to shift machine.
• Ability using computer, write and speak simple English.
• Assist to clean and polish machine.
• Assist to remove scrap machine parts.
• Assist workshop to paste machine sticker.
• Assist to preparation of New Can & Bottles machine for placement and install Telemetry.
• Attach workshop to overhauls different type of Vending machine.
• Ability using brazing equipment to braze, joining, flaring and bending copper tube.

REQUIREMENTS (Education, Years of Experience, Skills, Etc)

• Possess a relevant certificate.
• Preferable Electrical trained with at least 1-year relevant experience.
• 2 years contract.

Interested candidates please submit resume stating your current/last drawn salary and salary expectation.

Regional pricing strategy & execution

• Develop and execute pricing strategies across local and travel retail markets spanning Asia Pacific in collaboration with Guerlain HQ and commercial teams.
• Conduct regular analysis of pricing competitiveness across key markets to assess impact of currency fluctuations and promotional campaigns.

Analytics & business intelligence

• Deliver actionable insights on key macro-economic, market & competition trends impacting our performance across APAC.
• Consolidate business and retail performance KPIs for regular reporting to HQ and regional management stakeholders.
• Employ key business insights & analysis to prepare forecasting for operational management & annual budget planning requirements.

Strategic planning and project management

• Work closely with regional management on end-to-end business planning process from developing strategic commercial strategy, initiatives planning & road-mapping, to execution and performance tracking.
• Support preparation for top management meetings, including annual budget meetings, business reviews, market visits, COMEX presentations, etc.
• And any other topics as assigned.

Job Descriptions

• Working at Japanese Fine-Dining concept Yakiniku restaurant
• Serving and giving presentations of food & drinks to guests as well as help grilling beef at guest's table
• Taking orders, making drinks, and settling bills
• Cleaning and preparing for the operation
• Ensuring that guests are having a great time throughout their dining experience
• Sales and Staff management.
• Maintain and improve the Service quality as a team

Job Requirements

• 1~2 year of service experience at the Fine Dinings or Hotels
• Passionate and team-oriented character
• Non-selfish and willing-to-learn attitude
• Experience working as a Restaurant Supervisor is advantageous. *but not mandatory
• Experience working in Japanese restaurants is advantageous. *but not mandatory
• Able to communicate in English

Benefits

• Health insurance
• Monthly sales Incentive Program
• Staff meal provided
• Staff discounts and Referral Incentive Program (up to $200),
• Birthday Vouchers/Yearly vouchers
• Career/Self development Grant
• Payout of unused AL/PH
• Opportunities to progress internally
• Performance review half-yearly

Working hours

• 5 day work week
• 11:00am to 10:30pm(1.5hr break) daily

Job Descriptions

• Working at Japanese Fine-Dining concept Yakiniku restaurant
• Serving and giving presentations of food & drinks to guests as well as help grilling beef at guest's table
• Taking orders, making drinks, and settling bills
• Cleaning and preparing for the operation
• Ensuring that guests are having a great time throughout their dining experience
• Sales and Staff management.
• Maintain and improve the Service quality as a team

Job Requirements

• 1~2 year of service experience at the Fine Dinings or Hotels
• Passionate and team-oriented character
• Non-selfish and willing-to-learn attitude
• Experience working as a Restaurant Supervisor is advantageous. *but not mandatory
• Experience working in Japanese restaurants is advantageous. *but not mandatory
• Able to communicate in English

Benefits

• Health insurance
• Monthly sales Incentive Program
• Staff meal provided
• Staff discounts and Referral Incentive Program (up to $200),
• Birthday Vouchers/Yearly vouchers
• Career/Self development Grant
• Payout of unused AL/PH
• Opportunities to progress internally
• Performance review half-yearly

Working hours

• 5 day work week |
• 10:30am to 10:00pm(1.5hr break) daily

Senior Cook/ Assistant Sous Chef (Western Cuisine)
Working hours: 6 days (44hours) Fix off on Monday
Salary: $3,200-$3,400
Location: (near Napier MRT)

Interested applicants can also send your resume to

WA:+65 8151 4682 (Ms Angel) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Job scope:

• Handling of food preparation & serving areas to ensure observance of safety, sanitary food handling practices.
• Bake, roast, steam, sauté meats, vegetables & other foods.
• To understand and regulate temperature of ovens, deep-fryers, stoves & etc.

Requirement:

• Minimum with 2 to 3 years of relevant experience.

Responsibilities

• Achieve set fundraising targets through the planning and implementation of assigned fund raising events and campaigns.
• Manage key donor accounts which includes regular communications, donation tracking and development of donor engagement plans.
• Strategise, evaluate and develop plans to build donor networks and relationships
• Identify donor prospects and garner new donors
• Identify and develop partnerships
• Provide strategic input on the messaging angles and approaches of fundraising appeals
• Provide data analyses on campaign performances and available donor data with the view to enhance donations, relationships and engagement outcomes

JOB REQUIREMENTS

• Degree in Mass Communications, Journalism, Marketing or Business Administration preferred.
• Minimum of 5 years’ work experience in Marketing or Sales
• Experience in fundraising or donor management in the charity sector is advantageous.
• Has strong English writing, communication and presentation skills.

Location: West Side (Please apply only if you are ok with the location)

My client - a household brand within the food industry is looking for an Accounts & Admin Assistant. You will be part of a close knitted and dynamic work environment!

Job Duties-

Accounts Receivable

• Responsible for the full spectrum of Accounts Receivable, including monthly cash flow forecast
• Follow up with customers to encourage timely payments including but not limited to chasing customers for payments for overdue balances by phone/email and coordinate with customers to resolve any payment discrepancies
• Coordinate the local cheque/cash bank-in process and update all receipts into NAV/BC on a daily basis
• Reconcile accounts receivable transactions and handle reconciling issues promptly
• Ensure meticulous documentation of all financial transactions
• Prepare/Record/Reconcile month-end rebates/Trade Offers Credit Notes
• Month end closing for Accounts Receivable

Accounts Payable

• Responsible for the full spectrum of Accounts Payable, including monthly cash flow forecast
• Processing invoices and expense claims and payments accurately and promptly.
• Verifying vendor and bank account information to ensure secure payments.
• Communicating with vendors and staff regarding payments and accounting issues.
• Monitoring bank balances for sufficient funds.
• Preparing reports for monthly, quarterly, and yearly closing, including bank reconciliation, AP aging reports and GST reports.
• Month end closing for Accounts Payable

Other Scope

• Support Audit of Singapore accounts
• Office administrative tasks
• Any other ad hoc duties as required/assigned by Manager

Qualifications:

• Candidate must possess at least NITEC in Accounting/LCCI/CAT/Diploma in Accountancy.
• Basic working knowledge on GST.
• Good in Microsoft Excel.
• Responsible and work well as a team player with good interpersonal and communication skills.
• Effective in multi-tasking, able to handle pressure and work in a fast paced environment.
• Self-driven and independent with a strong sense of commitment and urgency to meet deadlines.

Be part of our exciting team at Mutiara Seafood, Jumbo Seafood's first foray into the Halal market with their award-winning Signature Chili Crab. Located in the heart of the Malay/Muslim district at Wisma Geylang Serai.

Responsibilities:

• Assist the Restaurant Manager to oversee the operations of the restaurant, perform opening and closing duties
• Perform Daily Operation tasks such as taking orders, cashiering, consolidation of daily sales, attend to reservation phone calls and serving food & beverages
• Provide Excellent Customer Service at all times and able to handle feedback and solve them.
• Lead and train team members to achieve highest guests satisfaction, operation efficiency and productivity.
• Assist to Conduct interviews, selection, and hiring and to assist to train new and existing employees
• Assist to comply with Company Standard Operating Procedures (SOPs) as well as the cleanliness and sanitation at all work areas
• Assist to carry out maintenance on all restaurant equipment and records
• Any other ad hoc duties as assigned by the Company

Requirements:

• Minimum 4-6 years of relevant work experience
• Driven & Passionate to Provide the Best Experience for Customers in the F&B industry
• Customer-oriented, service focussed, responsible and positive working attitude
• Able to commit to restaurant's peak period including weekends, eve of and public holidays and able to work in split shift
• Experienced in SAP envrinment for procurement
• Able to work under pressure in a fast paced, dynamic and challenging work environment

Job Information:

• Pleasant working environment at Wisma Geylang Serai (Paya Lebar MRT)

To apply, please email your updated resume to [email protected] or WhatsApp it to 9857-9292, including the following:

• Last and Expected Remuneration
• Earliest availability to Commence Work
• Earliest availability for Face to Face Interview
• Vaccination/COVID status

Please note that only shortlisted and successful candidates will be contacted. Remuneration offered will be commensurate with qualifications and relevant experience.

• We have other positions in our newly set up Muslim-Friendly restaurant – do enquire with us at 9857-9292 (WhatsApp)

Stall at Food Replubic Foodcourt @Breadtalk IHQ

Taiwanese Cuisine

Job Descriptions:

• Handle cashiering duties
• Food Preparation
• Basic Cleaning
• Conduct daily checklists
• Attend to customer complaints if any
• Monthly stock-take

Overview*

We are expanding our team of Finance professionals to support the campus development activities in Alexandra Hospital (AH). If you are wanting to contribute meaningfully in the public healthcare sector and seek a purposeful career, we are happy to explore the job opportunity in our hospital operation finance team with you.

Reporting to the CFO, you will lead the Finance work group (as part of the campus program office) to plan, organize and implement the necessary set-up activities as AH transition to its redeveloped campus and scale in year 2028. You will be a key Finance resource partner to collaborate with various Finance and cross-functional Ops and clinical teams to map out the set-up activities, drive the implementation and change management. You will also lead a team to provide oversight and manage all costing and pricing matters for AH, formulate its strategy, carry out benchmark analysis and make recommendations that ensures affordable and sustainable care to our patients.

Job Responsibilities*

You will be responsible for the following:

• Lead the Finance work group under the AH campus redevelopment program office, to plan, organize and implement the Finance and Business Office set-up activities necessary for the expansion and operationalization of AH in year 2028 and beyond.
• As the key Finance resource to the other clinical and operations work group leads, to collaborate and provide value added support to ensure the collective campus development program office’s milestones and deliverables are met.
• Lead the Costing & Pricing team in the periodic reviews of cost and drivers, oversee the cost allocation activity, and perform periodic cost refresh and fee revision cycles.
• Establish a strong understanding of healthcare financials, cost drivers and subsidy framework to provide effective analysis and recommendation to drive competitive costs (include benchmarking, identification of cost saving opportunities through data and metrics, cost recovery deep dive) and guide pricing decisions and strategy.
• Maintain an effective set of program/specialty financial performance report and analysis to provide insights and drive cost controls with stakeholders.
• Support and contribute to systems implementation projects (new National Billing System, Costing Systemization, Subsidy review changes etc) and drive change management activity.
• Any other ad-hoc duties.

Requirements*

• Degree in relevant Business or Finance disciplines
• Minimum 10 years of relevant work experience with at least 4 years in a supervisory or management role, and preferably in healthcare industry
• Has Financial Planning & Analysis (FP&A) experience, and Costing & Pricing knowledge
• Organized, meticulous, resourceful, and able to lead/motivate/develop team as well as work independently in a dynamic environment
• Energetic with ability to engage effectively with multi-disciplinary stakeholders across levels
• Resilient character and confidence in management of ambiguity
• Possess strong analytical and problem-solving skills
• Proficiency in SAP (FI-CO and ISH), MS Office applications and data visualization tools.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Job Description:

- Incharge of cooking, stall manning.

- Dishwashing, manning cashier.

- Stall clean up upon closing.

- Stock ordering.

Requirements:

- Able to work OT and shift duty.

- Rest day on weekdays.

An Assistant Manager/Senior Executive (Training & Competency) role has recently opened at a reputable Life Insurer.

If you are a Training & Competency professional, a Distribution Compliance professional, or even a Financial Advisory professional who is looking to explore in this space, this role provides you flexible working arrangements, and the opportunity to work with an industry veteran whom is willing to groom you.

These are permanent positions based in Singapore.

Responsibilities:

• Maintenance of smooth sales advisory processes by adhering to MAS regulatory requirements and company policies
• Preparation of audit findings for reporting purposes
• Conducting of supervisory audit work to enhance competency standards between supervisors and agents
• Participation in the risk monitoring matrix project

Qualifications:

• Min. 2 years experience for Senior Executive role, with experience in T&C, distribution compliance or financial advisory
• Min. 5 years experience for Assistant Manager role, with experience in T&C or distribution compliance
• Strong knowledge in MAS regulations and guidelines - e.g. FAA, LIA etc.
• Adaptable and friendly personality with a good learning attitude

Apply for this role now as it is highly competitive. Call Jeanie Ng at +65 6351 6993 or email her at [email protected] for immediate consideration.

We are looking for a sales and customer service oriented individual to join our team as a Live Host & Retail Assistant. You will be responsible for engaging with our viewers during live stream, promoting products to drive customer engagement and platform presence.

Requirements:

• Natural on camera and comfortable with livestreaming
• Love to present, review and promote products and services
• Enjoy interacting with people/ audience
• Passionate, eloquent, motivated and hardworking
• Any talent or hosting experience is a bonus
• Interested and committed to become a livestream host

Responsibilities:

• Conduct live broadcasts on marketplaces like TikTok & Shopee, providing engaging and informational content to attract and retain viewers
• Interact with viewers through comments, likes, and live chat in a professional and timely manner
• Introduce and showcase products, highlighting their features, benefits, selling points and user experience to generate interests and sales
• Maintain a consistent intonation and image throughout the live stream, aligning with the brand image
• To make the live session as happening and engaging as possible
• Developv understanding of brand, products and customers demographics
• Strong and excellent communication skills
• Fluent in English
• Other mother tougue - Mandarian, Malay, Tamil etc. is a plus
• Ability to multitask and adapting to different situations while maintaining a positive attitude
• Sales skill to effectively and efficiently showcase, promote and sell products
• Strong engaging skills tretain and attract new viewers
• Creativity and innovation in generating engaging content ideas and interactive activities
• Prior experience as a TikTok Content Creator, Live Stream Host, or experience in sales role is a plus
• Comfortable hosting in front of camera

Working Hours and Pay Structure to be advise further upon expression of interest.

Hiring for Westgate Jurong Kitchen Cafe!

Physically fit and proactive.

Responsible for managing the daily operations of the restaurant, including maintenance, inventory and ordering of food and supplies, ensure customer satisfactionand great dining experience.

Training junior level according to meet company expectation.

Provide excellent service to both external and internal customers.

Good people management skills to handle staff.

Possess positive behaviour and good learning attitude.

Proactive and a good team player.

Good listening and thinking skills.

Hands on and skilled on basic operation works.

Cooking skill and knowledge is a plus asset.

Kitchen training provided to increase confidence in customer problem solving and quiries.

Job Descriptions

• Handle food and beverage preparation.
• Maintain and upkeep kitchen equipment.
• Handle cleaning of dining area, kitchen and storage area.
• Carry out stewarding duties (in the absence of a dishwasher).
• Ensure compliance to food safety, hygiene and sanitation standards according to statutory guidelines.
• Ensure that policies and standard operating procedures are strictly adhered to

Job Requirements

• Minimum secondary school education.
• At least 1-year relevant experience working in the kitchen.
• Team player
• Ability to work in a fast-paced environment.

Working hours

• 5.5 days, 44 hrs, Shift hours 9 - 6pm, 2pm-11pm

RESPONSIBILITY

• Participate in the day-to-day operation of the restaurant.
• Report directly to outlet Manager on all restaurant matters.
• Give timely feedback about the outlet’s performance and staff progress.
• Assist with the sales target, quality and service performance of the outlet.
• Assist in planning for sales and service target including strategies in achieving targets.
• Recruitment of staff and conducting interviews.
• Apply a systematic approach to training and developing staff.
• Motivate and reinforce staff disciplines.
• Develop and maintain restaurant image, food quality, excellence customers as well as staff initiatives.
• Labour and food cost control.
• Maintenance of outlet properties including up-keeping of outlet unit, furniture, equipment, inventory etc.
• Liaise with internal department s, leasing management, as well as suppliers.
• Ensure workplace safety and food hygiene standard are met.
• Documentation of daily sales and operation reports, as well as collating monthly reports and documents for on-time submission.

REQUIREMENTS

• Candidate should possess at least N, O, A level certificate, diplomas or degree of any field.
• Minimum 2 years of service experience in F&B or hospitality field.
• Candidate must display integrity and honesty in both principle and action.
• Candidate must have eyes for details, understands customers’ needs and able to continue to generate loyal patrons and regular customers.
• Candidate must possess excellent interpersonal and leadership skill, able to lead and promote teamwork to expand capabilities.

Hi, We are hiring a F&B director for our group

Requirements:

-Experience in Asian restaurant is required. (at least 8 years experience)

-Experience in working in international markets specifically Singapore and Malaysia

-Able to assist group manage its portoflio of restaurants in Malaysia

-Able to assist group to expand in Singapore and South East Asia

-Experience in setting up a restaurant from scratch

-Pre-Opening team

-Experience in hiring key roles for new restaurants

-Able to travel at short notice

-Able to trave to various supplier countries

The role encompasses assisting the HOD to oversees, manage and coordinate all Building/Project & Facility (BPF) projects, liaising with contractors and stakeholders to meet project schedule and achieve cost efficiency.

Duties and Responsibilities

· Manage a team of consultant, contractors, and project executives

· Ensure all relevant submissions are in line with project schedule

· Manage project cost and resources to achieve maximum efficiency, ensuring timely delivery and full compliance with requirements

· Ensure all relevant submissions are in line with project schedule

· Provide regular project updates, risk identification to management and internal team

· Assist the HOD in any other project management related activities as required

Job Specifications

· Bachelor’s degree in Construction / Building / Management / Project Management / Engineering related studies from recognized university

· At least 8 years of relevant experience

· Sound knowledge of Project Management procedures

· Effective interpersonal and communication skills and the ability to visualise issues and communicate them across to others

· Outstanding organisation, coordination and leadership skills

· Strong team player and able to work to the deadline

Job Description & Requirements

• Cook and plate food items accurately to specifications.
• Monitor and complete the par level of placement and food items after each meal period.
• Ensure areas of responsibility are clean, tidy, and organized.
• Ensure proper hygiene practices and proper storage methods are always followed.
• Assist in daily purchasing and receiving of goods.
• Assist in monthly inventory counts and recording of food wastages.
• To perform other duties as and when required and assigned by immediate supervisors or management representatives.

Requirement:

• Preferably 'N' level with a minimum of 2–3 years relevant experience
• Strong communication and interpersonal skills.
• Willing to work 6 days rotating shift, on weekends and public holidays.
• Good communication Skills

Assistant Manager, F&B Marketing and Communications

The individual will be a part of a homegrown dynamic F&B group that owns and manages a portfolio of midscale, casual dining, quick-service and ecommerce brands. This role is responsible for articulating the brand vision via owned, earned and paid online and offline marketing channels, in driving brand awareness, footfall and sales.

The role demands business acumen, analytical skills, an understanding of consumer purchase behaviour as well as up to date knowledge of industry/social media trends, marketing channels and technology. The individual must possess excellent writing and communication skills with a fine understanding of nuances. Being able to work well with team members of diverse backgrounds and skill sets is also key to achieving shared goals.

Roles and responsibilities

· Develop and implement marketing and communications plans to increase brand awareness, footfall and revenue.

· Plan, develop and manage content for online and offline marketing channels to generate traffic, awareness and sales for target segments such as families, corporate groups and weddings.

· Foster brand partnerships with third parties such as banks, membership associations, content creators and online media aligned with brand positioning to increase customer outreach, enhance brand visibility and engagement.

· Manage, monitor, measure and analyse advertising and influencer engagement campaigns to ensure effective outcomes.

· Work closely with vendors and suppliers such as Chinese digital marketing agency and PR agency to create content content in line with key messaging to continually build awareness, footfall and sales.

· Participate in ad-hoc events such as media tastings, wedding shows and sales roadshows to promote the brands, their offerings and key messaging.

· Plan and manage loyalty and rewards programme to build and optimise member acquisition, purchase, engagement and retention.

· Communicate closely and build strong relationships with the operations and other related teams to share marketing and promotional plans, objectives and campaigns.

Requirements

- At least two years of marketing and communications experience in a similar or related role.

- Excellent writing and communication skills with the ability to write in different brand voices and for various target audiences.

- Ability to utilise data to build and increase sales opportunities, customer engagement and purchase.

- Experience with online platforms including Facebook, Instagram, Google, RED, WeChat, DianPing as well as website platforms such as Wordpress, Squarespace and Shopify.

- Fluent in verbal and written English and Chinese.

Pro Bono SG (UEN No. 201700430E) is a registered charity with the status of Institution of a Public Character and a company limited by guarantee. It started as a department within The Law Society of Singapore and later became Law Society Pro Bono Services. Since 2007, we’ve expanded our legal initiatives and programs, helping over 150,000 people with legal awareness, guidance, and representation.

In 2022, we renamed as Pro Bono SG (PBSG) to reflect the commitment of everyone in Singapore to our mission of doing good in the community.

Our Vision and Mission:

We serve the community by facilitating access to justice for the needy and vulnerable so that all may have access to justice in Singapore.

The Job:

Provides support and assistance to the HOD (Development & Communications) to oversee all aspects of PBSG’s development & communications activities, including fundraising and donor engagement.

Key Responsibilities:

1. Monitoring development trends in the community and updating, developing and implementing PBSG’s development and communications plans, strategies, policies and processes accordingly.

2. Fundraising

· Conceptualising and implementing effective fundraising strategies which comply with regulatory requirements and diversify donation streams

· Monitoring and evaluating fundraising activities including preparing reports on fundraising progress and performance, evaluating the effectiveness of specific events and campaigns to determine the strengths, gaps and opportunities and offer suggestions to address them

· Assisting in implementing and ensuring quality and effectiveness of relevant fundraising related events and campaigns, including third party fundraisers

· Planning and organising fundraising events, including vendor management and implementing various aspects of the fundraisers in order to deliver successful events to achieve our fundraising goals

· Providing support on all areas of the fundraising continuum – in terms of donor recruitment, retention, enhancement and relationship management for each donor cluster through systematic CRM/ database management

· Supporting in the timely and relevant post-event appreciation communications and reports.

3. Donor engagement

· Researching potential donors to gain insight into needs, beliefs and donation habits

· Identifying and developing prospects for PBSG’s fundraising priorities

· Supporting the development and delivery plans for acquiring and retaining new sponsors and donors from diversified sectors

· Preparing timely reports/updates on programme outcomes and case stories

· Building long-term relationships with donors to advance mission and fundraising goals of the organisation, including through increasing our donor recognition efforts.

· Maintaining complete and organised database of donors and supporters and fundraising activities

· Managing major gifts, donations and sponsorships including financial gifts and donations in kind where applicable.

4. Stakeholder engagement

· Provide support in the preparation of timely reports/updates on programme outcomes and case stories

· Building long-term relationships with community stakeholders to advance mission and fundraising goals of the organisation.

5. Grant management

· Researching available grants for PBSG’ needs

· Developing compelling and articulate grant applications, proposals and presentations

· Tracking and reporting in accordance with grant requirements.

6. Communications

· Work with the communications team in developing relevant marketing collaterals that support and drive fundraising and advocacy activities

· Work with the communications team to develop our digital/social media platform presence on platforms including our website, YouTube, Facebook, LinkedIn and digital crowdfunding platforms to maximise awareness of PBSG’s programmes and fundraising activities

· Support the creation of collateral such as through the writing and editing of materials including but not limited to digital fundraising campaigns, website and social media posts, videos, podcasts, presentation materials, letters, speeches, human interest stories, etc that support and drive fundraising and advocacy activities.

7. Support implementation of new CRM including through proposing digital solutions, innovation and improvements

Requirements:

· Preferably minimum 3 to 5 years’ relevant experience

· Degree in Marketing / Business & Management / Mass Communications / Community Development

· Communication skills – strong verbal and written communication competency

· Research skills - good researcher with ability to source and search for information

· Collaboration skills – relationship building

· Problem solving skills in planning and executing events, including fundraising and outreach events and projects

We look forward to hearing from you.

Job Description & Requirements

• In charge of the day-to-day store operations with responsibilities involving sales, cashiering, staff management, and customer handling
• Achieve branch KPI, sales targets, goals, and objectives
• Makes sure that the outlet has maintained good housekeeping standards, maintained at the highest level and maximum cleanliness and hygiene standards. Ensures that all staffs understand and adhere to food hygiene and housekeeping procedures.
• Assess and handle customer complaints.
• Provide in-house operations training.
• Interviews Part-time staff’s applicants, conducts training appraisals and performance reviews and counselling

Requirement:

• Preferably with 5 years’ F&B or retail experience
• Possess good management and strong leadership qualities
• Eager to learn and able to acquire new knowledge and skills quickly
• Good interpersonal skills
• Strong sense of customer service
• Quick thinker with the ability to solve problems and make effective decisions
• Ability to work under pressure in a fast-paced working environment

We are seeking a dynamic and experienced individual to oversee our Customer Service and Travel Curation team. The primary responsibility of this role is to ensure the seamless operation of our travel curation process, timely delivery of curated travel packages, and exceptional customer service to uphold our company's reputation. The successful candidate will lead a team, manage relationships with overseas operators, handle client complaints effectively, and maintain key performance indicators (KPIs) related to travel deals on our platform.

• Oversee Travel Curation Process: Directly manage the travel curation team to ensure the timely creation and updating of travel packages. Coordinate with the sales team to align travel offerings with market demands and promotional activities.
• Manage Customer Service Operations: Lead the customer service team to deliver outstanding support to clients, addressing inquiries, complaints, and requests promptly and professionally.
• Vendor Relationship Management: Cultivate and maintain relationships with overseas operators and travel partners. Negotiate contracts, secure favorable terms, and monitor performance to ensure the delivery of high-quality services.
• Performance Monitoring and Reporting: Establish and monitor KPIs related to travel deals on our platform, with a focus on achieving a minimum 30% contribution to total offerings from the Uplay portal. Analyze performance metrics, generate reports, and provide insights to drive continuous improvement.
• Operational Efficiency: Streamline processes and workflows to optimize efficiency and productivity within the customer service and travel curation teams.
• Adherence to Policies and Regulations: Ensure compliance with company policies, industry regulations, and ethical standards in all aspects of customer service, travel curation, and vendor management activities

Requirements:

• Bachelor degree or Diploma in Business Administration, Hospitality Management, or related field (preferred).
• Experience in customer service management and/or travel industry operations is an advantage
• Min 3 years of relevant experience
• Excellent communications skill
• Willing to travel when required
• Able to work on weekend/public holidays when required

• Working hour: 8:30am – 6pm (Monday – Friday)

• Working location at Clementi – Pandan Road

• Variable Bonus + Excellent Welfare & Benefits

• Well Established Logistics Company

Job Scope

• Responsible in handling Accounts Receivable and Accounts Payable
• Assist in cashflow planning, ensure accurate update of bank records and reconciliation
• Assist in monthly general ledger journals, schedules and closing activities
• Other ad-hoc duties as assigned by the supervisor

Requirement

• Certificate / Diploma in Accountancy / Finance or relevant discipline
• 1 – 3 years of relevant experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492