Boutique Restaurant in Dempsey Area seeking Assistant Cook

Key Responsibilities

• Prepare food orders according to menu and order.
• Ensure dishes are prepared according company's requirements and hygiene standards.
• Ensure cooking area is organised and clean with utensils and applicances kept in hygienic conditions
• Assist in monitoring and maintaining kitchen inventory

Requirements

• Start work only in late December 2024 or January 2025
• Minimum 4-6 years working experience in relevant field
• Experiences in Chinese cuisine or wok cooking techniques
• Willing to work in kitchen with a small team

Roles & Responsibilities:

• Manage Channels, Client Lifecycle & Compliance testing across the platform.
• Work with IT Project Manager, System Analyst, Business Analyst, and testing vendor to define and agree on testing strategy, scope and coverage.
• On board new test resources and ensure appropriate planning is done.
• Manage testing vendor team and handle statement of work.
• Support testing team throughout test cases design and execution of test cases.
• Review test scenario and test cases created.
• Co-ordinating with various teams to ensure testing schedule and deadlines are met.
• Reviewing deliverables such as Test cases, Test plans, Requirement Traceability Matrix, Closure reports, daily and weekly status reports.
• Track and manage defects throughout the test period until closure and sign off for the SIT, UAT, Regression and performance testing.
• Monitor progress of test execution to ensure meeting testing timeline.
• Ensure all of testing deliverables are met and the OCBC procedures and processes are adhered too.
• Conduct Defect management meeting with development vendors/internal teams and UAT users.
• Solution upcoming projects to provide the testing cost for those initiatives.
• Planning, monitoring, and control of all testing activities and tasks.

Qualifications

• Proven working experience in test delivery with 10+ year of relevant experience in banking and Finance, with 5+ years of Test Management experience.
• Strong testing domain in Client onboarding for Wealth Management and MSCRM experience is a MUST and the candidate needs to have the skillset listed in table below:

Skillset

Domain and Product Knowledge

• Extensive working Knowledge on Client lifecycle (Client Onboarding, Client Maintenance, Account Mandates, Client Periodic Reviews, Account Closure) is required.
• Comprehensive knowledge on Compliance requirements for Private Banking customers (Name screening, Risk scoring, Client Suitability Reviews, Source of Wealth validation, AML, Suspicious Transaction reporting) is required.
• Comprehensive knowledge on interfaces involved in supporting the Private Banking customers and accounts services.
• Comprehensive knowledge on MSCRM. Is required
• Extensive knowledge on Digital Channel implementation (Web, and Mobile) for Front Office users, IAM users and Clients.
• Comprehensive knowledge on Client Reporting and Regulatory Reporting.
• Good knowledge of SDLC processes, testing methodology and different types of testing.
• Strong domain knowledge in Client Lifecycle Management Digital Channels is a MUST
• Familiarity of testing tools such as JIRA, Confluence etc.
• Experience in a wide variety of testing efforts, techniques, and tools.
• Good vendor management skills and proven experience in stakeholder management.
• Experience in resource management and leading the team.
• Excellent communication (spoken and written) skills, able to work independently and as a team player.
• Bachelor’s degree in computer science, Information Technology, or a related field. Master’s degree is a plus.
• Relevant certifications (e.g. ISTQB Certified Test Manager) are highly desirable.

Job Description & Requirements

• Provide a high quality of service and deliver excellent dining experience to all customers
• Familiar the whole floor operation. Able to carry out the role of every floor position. (Host, server, cashier and others)
• Responsible for restaurant sales target and KPIs include overall cost, i.e. food cost and labour cost
• Enhance the leadership and performance excellence of the team members by training, motivating, assessing; and being a role model for all team members to provide customers with high quality of service
• Respond to the customer or team members comments and feedback professionally
• Responsible and ensure outlet safety, cleanliness, hygiene are keeping in high standards
• Responsible for outlet workforce arrangement, manage outlet recruitment and training; scheduling and reporting shortage or excess of the workforce to Area Manager regularly
• Good knowledge about all menu, able to explain clearly to team members during training.

Requirements:

• Candidate must possess at least a Diploma/Advanced/Higher/Graduate Diploma in any field.
• At least 3 - 5 Year(s) of working experience in the related field is required for this position.

Duty Manager | Hotel Service Manager | 5 Days | Up to $3,5k | Tanjong Pagar

Monthly Salary: $3,000-$3,500
Working Location: Tanjong Pagar
Working Days: 5 Days (Based on Roster)
Working Hours: 7am-4.30pm / 12-9.30pm / 10.30pm-8am (subjected to change)

Job Description

• To assist the Front Office Manager and Assistant Front Office Manager to supervise and coordinate the daily front desk operations.
• To be proactive thinking, to be able to react fast to problems, and to make sound management decisions.
• Able to show responsibility and make decisions to handle any operations issues that may arise in the absence of the management.
• To welcome and bid farewell to all VIP guests.
• To develop and maintain close business contacts with house guests and provide personalized service whenever possible.
• To handle complaints or incidents/accidents occurring in the hotel when necessary.
• Record all complaints into logbook for management and all departments' attention or follow up.
• Respond to emergency calls, fire alarm, power failure, computer and medical attention and coordinate with respective departments and contacts.
• Be familiar with and ensure that all preparations for VIP and group arrivals and departures are well organized.

Job Requirements

• Minimum 2 years of relevant experience

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

- responsible for sourcing of stalls tenants

- in charge of cafeterias daily operations

- collection of daily sales takings

- updating the POS system records for sales reporting

- possess class 3 licence

- independent and motivated individual

- time management skills

- experience in setting up of new cafeteria

- rostering of daily staff for operations

Location: The Upper House Grill and Bar (Funan Mall)

Key Responsibilities

1. Assist in Menu Development:Collaborate with the Head Chef to develop authentic and innovative Thai and Burmese dishes.
   Contribute ideas for seasonal menus and special promotions.
   
2. Support Kitchen Operations:Supervise kitchen staff to ensure efficient workflow and quality output.
   Assist in managing food inventory, ensuring the availability of fresh ingredients.
   Oversee the preparation and cooking of menu items, maintaining consistency and presentation standards.
   
3. Quality Control:Ensure all dishes meet the restaurant\u2019s high standards for taste, quality, and presentation.
   Monitor food preparation processes to comply with health and safety regulations.
   
4. Training and Leadership:Train and mentor junior kitchen staff in Thai and Burmese culinary techniques.
   Step in to lead the kitchen team during the Head Chef\u2019s absence.
   
5. Innovation and Creativity:Experiment with new recipes and techniques to enhance the menu.
   Stay updated on culinary trends in Thai and Burmese cuisine to incorporate modern elements.
   
6. Customer Satisfaction:Work closely with the Head Chef and management to address customer feedback and improve the dining experience.
   

Requirements

• Proven experience in Thai and Burmese cuisine, with a minimum of 1 year in a professional kitchen.
• Strong understanding of traditional spices, ingredients, and cooking methods for both cuisines.
• Ability to work under pressure in a fast-paced environment.
• Leadership skills to manage and motivate kitchen staff effectively.
• Knowledge of food safety and sanitation standards.

Responsibilities:

• Preparing and cooking dishes according to the menu.
• Learn and execute cooking techniques and recipes as directed by the kitchen team.
• Maintain a clean, organized, and hygienic workspace at all times.
• Prepare ingredients, including washing, chopping, marinating, and portioning.
• Adhere to food safety and sanitation standards.
• Assist in receiving and storing inventory properly.
• Follow instructions and procedures to ensure consistent food quality.

Requirements:

• Basic culinary training or 1-2 years of kitchen experience preferred (training provided for motivated beginners).
• Passion for cooking and a strong desire to learn and grow in the culinary field.
• Ability to work in a fast-paced environment with attention to detail.
• Good communication and teamwork skills.
• Willingness to take on diverse tasks and support the kitchen team as needed.
• Basic understanding of kitchen safety and hygiene.

What We Offer:

• Competitive salary and benefits.
• On-the-job training and opportunities for career growth.
• A positive and supportive work environment.
• The chance to work with a passionate and talented kitchen team.

We are looking for a Assistant Head Chef to lead and assist our Executive Chef for our kitchen operations and craft exceptional culinary experiences for our Vietnamese Restaurant.

Responsibilities include:
• Assist with Designing and executing innovative menus
• Overseeing kitchen operations, ensuring quality and efficiency
• Managing and mentoring a team of culinary professionals
• Monitoring food costs and inventory management
• Ensuring adherence to health and hygiene standards

Job Requirements:
•Previous Restaurant Experience,
•Extensive Food and Beverage Knowledge,
•Knowledge of Restaurant Regulations,
•Ability to Work Under Pressure,
•Exceptional Customer-Service Skills
• Strong creative skills and an eye for detail

K.Merleone Pte. Ltd.

EA Licence Number: 22C1177

Contact 88348112

Kitchen Crew / Service crew (Healthy Meal)

Retail Assistant | Outdoor Sports & Travel Products | Up to $2.5k | 5/6 Days | Clarke Quay

• Clarke Quay MRT
• 5/6 days (subject to 44hrs per week)
• Shop operating hour 11:00am - 9:00pm
• S$ 1,800 - 2,500 + Commission

Job Scope:

• Cashiering duties
• Opening & closing of retail store
• Organize & display products orderly on shelves
• Perform stock-take and stock replenishment timely
• Daily housekeeping to keep the retail store clean and tidy at all times
• Any other duties assigned by your superior
• Manage point-of-sale processes
• Ensure high levels of customer satisfaction through excellent sales service
• Keep up to date with product information
• Accurately describe product features and benefits
• Follow all company policies and procedure

Job Requirements:

• Possess at least 1-year of retail sales experience
• Minimum GCE 'O' Level

Benefits:

• Employee discount
• Commission pay
• Performance bonus

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

FT Kitchen Assistant Needed

Location: Buangkok

Type: Full-Time Position

Responsibilities:

- Assist with food preparation and cooking.

- Maintain cleanliness and organization of the kitchen.

- Wash dishes and kitchen equipment.

- Support chefs with various tasks.

Requirements:

- Preparing Of Ingredients

- Packing of food, taking order

- ⁠Other adhoc duties

- ⁠Need to work weekends

What We Offer:

- Competitive pay.

- Growth opportunities.

- A supportive work environment.

Interested applicants may apply here or WhatsApp 85881419

Singaporeans & PRs only!

Gladwin Teo Jian Rong

EA No. 23C1599

EA Personnel no. R1768774

Retail Assistant (Outdoor Sports & Travel Items)

Salary: $1,800 - $2,500 + Commission

Working Days: 5/6 days (subject to 44hrs per week) - Shop operating hour 11:00am - 9:00pm

Working Location: Clarke Quay MRT

Job Scope:

• Cashiering duties
• Opening & closing of retail store
• Organize & display products orderly on shelves
• Perform stock-take and stock replenishment timely
• Daily housekeeping to keep the retail store clean and tidy at all times
• Any other duties assigned by your superior
• Manage point-of-sale processes
• Ensure high levels of customer satisfaction through excellent sales service
• Keep up to date with product information
• Accurately describe product features and benefits
• Follow all company policies and procedure

Job Requirements:

• Possess at least 1-year of retail sales experience
• Minimum GCE 'O' Level

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

FT Kitchen Assistant Needed

Location: West Coast

Type: Full-Time Position

Responsibilities:

- Assist with food preparation and cooking.

- Maintain cleanliness and organization of the kitchen.

- Wash dishes and kitchen equipment.

- Support chefs with various tasks.

Requirements:

- Preparing Of Ingredients

- Packing of food, taking order

- ⁠Other adhoc duties

- ⁠Need to work weekends

What We Offer:

- Competitive pay.

- Growth opportunities.

- A supportive work environment.

Interested applicants may apply here or WhatsApp 85881419

Singaporeans & PRs only!

Gladwin Teo Jian Rong

EA No. 23C1599

EA Personnel no. R1768774

• Basic Salary + Fixed Allowances (UP$3600) + Incentive
• Variable Bonus + Meal Provided
• Working days & hours: 5.5 Days per week: 11am – 10pm / 12pm – 10pm (follow roster)
• Working Location: Jurong East
• Excellent Welfare & Benefits

Job Scope

• Assisting the Restaurant Manager in overseeing of the service of the Restaurant.
• In-charging the restaurant when Restaurant Manager is not around.
• Greeting and coordinating the guests’ seats and assign guests to tables suitable to the size of each group.
• Recording and reporting all food-related complaints to the Chef immediately.
• Ensuring team briefings are carried out before each service period.
• Promoting the restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Maintaining the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries.
• Participating in monthly physical stocktake of the Restaurant, including but not limited to glassware, plate and crockery.
• Assisting the Restaurant Manager in implementing and developing training programs.
• Monitoring inventory levels.
• Preparing daily report when Restaurant Manager is not around.
• Reporting restaurant’s situation daily to Restaurant Manager.
• Performing miscellaneous job-related duties as assigned.

Requirement

• GCE O Level and above
• 1 – 3 years related experience in F&B Managerial positions

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

YEOW CHANG FU (R23118759)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job order: 828599

Responsibility:

Financial Reporting

• Manage all aspects of financial reporting to ensure accurate and timely month-end and
  year-end closings.
• Review monthly financial reports and variance analyses.
• Prepare quarterly internal consolidation packages for submission to the parent company.
• Coordinate and manage various financial audits, including statutory audits, tax audits,
  and J-SOX compliance audits.
• Develop, update, and implement company policies and accounting procedures to ensure
  compliance with regulatory requirements

Taxation

• Oversee and manage the company’s tax compliance including
  but not limited to:Singapore - Income tax, withholding tax, GST, and transfer pricing study & documentation.
  United Kingdom - Income tax filing and VAT filing.
  Australia - GST filing.
  Belgium - VAT filing.
  Portugal - VAT filing.
  
• Ensure timely and accurate statutory tax filings, reporting, and audits.
• Address tax queries and manage correspondence with tax authorities.
• Ad-hoc duties assigned by management

Requirements:

• Degree holder
• Over 6 years of work experience in accounting (financial reporting) and taxation
• Strong knowledge of Singapore financial reporting standard (FRS) and Singapore taxation law is essential
• Familiar with SAP

To apply, kindly click apply or email updated resume to [email protected]

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Chong Gui Feng

EA Personnel Registration Number: R1768033

EA License no.: 07C5771

Working Location: Bishan, Orchard (5 Days), Marine Parade (5.5Days)
Working Timing: Mon – Fri (9am-5pm)
Starting Salary: $2,500 -$2,800

About the Company:
We are dedicated to providing exceptional Vision Care in a warm and welcoming environment. Our team of skilled professionals is committed to enhancing the vision and overall eye health of our patients. We believe that a positive, fun-loving atmosphere contributes to both staff satisfaction and excellent patient care.

Key Responsibilities:
Patient Care and Interaction:

• Greet patients with a friendly and professional demeanour, ensuring a positive first impression.
• Assist patients with the completion of necessary forms and paperwork.
  Schedule and confirm patient appointments, handling any necessary rescheduling or follow-up.
• Provide information to patients regarding procedures, treatments, and eye care products.

Clinical Support:

• Prepare examination rooms for patient visits, ensuring cleanliness and readiness.
• Assist ophthalmologists and optometrists with various diagnostic tests and procedures.
• Perform preliminary tests, such as visual acuity tests and ocular pressure measurements, under the supervision of eye care professionals.
• Maintain and sterilize medical equipment and instruments according to clinic protocols.

Administrative Duties:

• Handle billing and private/corporate insurance claims, including verifying insurance information and processing payments.
• Order and stock medical supplies, ensuring adequate inventory levels.
  Manage emails and Whatsapp Hotlines enquiries.

Team Collaboration:

• Work closely with other clinic staff to ensure efficient workflow and patient satisfaction.
• Provide support and assistance to colleagues as needed, fostering a collaborative work environment.
• Able to travel to different branches (Transport fees will be compensated).

Qualifications:

• Minimum O-Levels Certification
• With Relevant Experience
• Able to support different outlet when needed
• Proficiency with office software and basic medical equipment.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• Company located at Kaki Bukit

• Monday – Friday 8am – 5pm

• AWS + Variable Bonus

• Excellent Welfare & Benefits

• Well Established Packaging Solutions Company

Job Scope

• AP functions - Manage payment processing of vendor invoices and prepare payment
• Prepare expense & staff claims
• AR functions – Post receipts to system, send monthly SOA to customers and follow up with outstanding payment
• Reconciliation of overseas PO, Invoice & SOA
• Maintain up to date records and well organize documents
• Other ad-hoc duties as assigned by supervisor

Requirement

• GCE O Level or Diploma in Accounting or relevant discipline
• 1 – 3 years of relevant work experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

Work experiences and job responsibilities

• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Basic $2000 - $3000 + Comission
• Excellent Welfare and Benefits + Career progression
• Working location: Bishan
• Working arrangement: 5 days per week (flexible working arrangement)
• Training and support will be provided for those with less experience

Job Responsibilities:

• E-commerce livestream sales promoter on TikTok and Facebook for Lady Clothing & Accessories
• Host live sales streams, promoting products and answering viewer questions.
• Engage with viewers to build rapport and drive sales.
• Provide real-time product demonstrations to highlight key features.
• Monitor live chat and ensure a positive viewer experience.
• Other ad hoc duties as assigned.

Requirements:

• Proven experience as a host, presenter, or sales with on-camera personality is a plus.
• Familiarity with livestreaming platforms (e.g., TikTok Live, Facebook Live etc).

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG JYA YEE (R23119014)
EA Recruitment Pte Ltd
EA License No: 21C0492

Assistant Operations Supervisor

Salary: $2, 500 - $3, 500
Working Days: Mon - Friday, 8.30am – 5.15pm
Location: Office - Kwong Min Road (Boon Lay) | Travel to site if required

Operational Support:

• Coordinate and prioritize team activities to ensure smooth operations and timely issue resolution.
• Optimize resource utilization including manpower, equipment, and energy to enhance operational efficiency.
• Prepare comprehensive reports on Preventive Maintenance completion, including details on equipment lifecycle, recommended parts replacement.
• Document any parts that were replaced during PM or on Ad-Hoc Basis
• Update the equipment list monthly during the execution of Preventive Maintenance activities
• Ensure that end-end process of procurement of require Parts for maintenance is ordered.

Customer Relationship Management:

• Assist in maintaining strong relationships with customers, dealers, and distributors.
• Collaborate with the Account Manager in addressing key customer complaints and conducting satisfaction investigations to implement improvement plans.
• Conduct training sessions for technicians, customers, and dealers/distributors on the operation and maintenance of Commercial Kitchen Equipment.

Team Management:

• Assist in training technicians as necessary to meet workload demands and quality standards.
• Supervise and manage a team of service technicians and in-house subcontractors.

Contract Management:

• Support in managing contract commitment in terms of KPI (Critical Equipment Reliability; CM Completion Rate; PM Completion Rate, Emergency Response SLA; Hygiene Audit; Compliance to Fire Safety, WSH, GRA and Security Access Requirement; Service Quality Survey).

Health, Safety, and Compliance:

• Drive EH&S initiatives, promote EHS awareness, and monitor compliance within the team.

Performance Metrics:

• Collaborate with the Account Manager to track and improve KPIs such as productivity, field expenses, and Aftermarket Service Sales revenue/margins.

Job Requirements:

• Diploma in Mechanical/Electrical/Electronic Engineering or equivalent practical experience.
• With experience in a similar supervisory role within Aftermarket Service Industry
• Proficiency in Microsoft Business Central or similar tools.
• With understanding of EH&S standards and practices.
• With experience in conducting training sessions for technicians, customers, and dealers/distributors on Commercial Kitchen Equipment

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

• High BASIC Salary: $3,000 - $3,500
  Meal & Performance Allowance: about $250 (on top of Basic Salary)
  Annual Performance Bonus: 1 month Basic Salary
• Non-Halal Semi-Fine Dining Japanese Restaurant specialising in Sushi/Sashimi cuisine
• 2 Locations available
  1. Downtown East (Nearest MRT: EW1 Pasir Ris Station)
  2. Katong (Nearest MRT: TE26 Marine Parade Station)
• Requirements:
  a) Entry-level role – No experience required; basic training provided
  b) Able to work 6 days per week in Split Shifts
  c) Work Hours: 10AM-9PM (3-hour break between 2PM-5PM, NO Overtime required)
  d) Prior working experience in Sushi/Japanese restaurant(s) is advantageous
  e) Able to handle non-Halal food

Responsibilities

• Responsible for Food/Ingredient Preparation and Order Calling duties
• Follow recipes and presentation specifications
• Maintain high standards of quality and hygiene in the kitchen
• Restock items when required
• Understand and know the proper usage of all equipment in the various stations

---

Interested? / Enquiries
Submit your application via the "Apply" button
OR
Contact Mr Wein Ng for a confidential career discussion via 8837 5170

We regret that only shortlisted candidates will be notified.

EA Personnel Name: Ng Weineng
EA Personnel No: R1985639
EA License No: 02C4944

Position Title: Temple Assistant

Salary: $1,900 - $2,200

Working Days: 6 days (off weekday)

Working Hours: 8.30am – 4.30pm

Working Location: Near Kembangan MRT

Roles & Responsibilities

• With Class 3 Driving Licence – to drive Volunteers for meetings and errands
• Assist in Temple's and Memorial Hall's daily operations
• Support events organized by the Temple (Vesak, Qing Ming & Ullambana Festival)
• Attend to customers’ enquiries
• Other general / ad-hoc duties as assigned

Requirements

• Basic Computer Knowledge
• Able to work 6-day’s week (including weekends and public holidays)

Email: [email protected]

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

JOB RESPONSIBILITIES:

- Responsible for the profit & loss of the restaurant and implement appropriate cost control measures

- Manage the restaurant’s budget and forecasts to meet or exceed management expectations

- Maximize profitability of the restaurant by increasing turnover (revenues and covers) as a first priority and controlling costs as a second priority

- Oversee the daily operations of the restaurant

- Maintain and improve the overall performance of the restaurant on a regular basis including cost analysis and monitoring of processes

- Supervise food and operational safety to ensure a comfortable environment for the customers

- Ensure customers’ needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure with tact and diplomacy

- Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction

- Control labour through effective manpower scheduling and monitor leave of staff

- Actively involved in hiring process by identifying and selecting candidates for junior positions

- Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to termination of employment

- Manage, supervise and groom a team of supervisors and service staff to ensure maximum utilization of manpower allocated

- Handle all restaurant administrative duties

- Any other jobs or duties assigned by the Area Manager from time to time

JOB SPECIFICATIONS:

- Minimum of 6 years management experience in Food & Beverage industry

- Possess sound leadership qualities and ability to manage service staff

- Excellent communication & interpersonal skills; able to build lasting relationships with guests.

- Possess good organizational and management skills; able to lead and inspire staff

Responsibilities:

• Leading the team members to deliver the highest quality of service to the guests.
• Responsible for the financial performance of the restaurant
• Responsible for preparing weekly reports for management.
• Inform the management of any matter concerning the execution of the restaurant operations
• Ensure all internal procedures are set up and execute accordingly
• Ensure the appearance and maintenance of the restaurant is at the highest level.
• Ensure that a high standard of service is delivered at all times.
• Handle escalated complaints and report all issues and complaints to the Company.
• Make hiring and termination recommendations to Management
• Support and cooperate with other functions to ensure maximum guest satisfaction
• Ensure appropriate staffing levels are maintained to an optimum level for guest satisfaction whilst within budget guidelines.
• Plan, organise and allocate the team for the setup and execution of functions and events.
• Conduct daily and weekly meetings to enforce good communication within the team.
• Be accessible and allocate appropriate time with guests.
• Ensure disciplinary action is executed responsibly, appropriately and as required in accordance with company standards.
• Address all matters diplomatically and fairly.
• Always be aware of competitors, including their pricing and promotions and propose to management.
• Be fully aware of the licensing regulations and abide by these rules.
• Be fully aware of fire and safety regulations.
• Ensure the restaurant is functioning to maximum capability and organising regular training
• Coordinate all marketing requirements by Company.

Requirements:

• Minimum 6 years of relevant experience with 3 years in a managerial role
• Diploma/Degree in F&B / Hospitality or equivalent qualifications
• Acute financial management skills, strong business acumen and leadership skills
• Customer-oriented with a high desire for service quality.
• Strong planning and organizational skills with a keen eye for details.
• Able to motivate employees to work as a team
• Able to multi tasks and work under pressure.
• Must be independent and self-motivated
• Able to work in a fast-paced environment
• Warm and cheerful personality; energetic and highly motivated
• Excellent communication and interpersonal skills
• Fluent in English, any other language is a plus
• Ability to thrive in a challenging environment
• Strong public relations skills for both internal and external

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Proficiency in spoken Mandarin is preferred to communicate with Mandarin-speaking customers

Job Description:

• Oversee the service of all food & beverages.
• Receive training and perform duties in various sections of company’s operations.
• Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position.
• Progressively master the skills to run restaurant operations.
• Maintaining safety and food quality standards.
• Lead and motivate staff in achieving sales targets and customer satisfaction.
• To ensure excellent customer satisfaction and enhance customer experience.
• Coordinating daily front- and back-of-house restaurant operations.
• Provide support as needed in various department.
• Perform ad-hoc duties as assigned by operation managers.

Requirement:

• No experiences is welcomed to apply, on-job-training is provided
• Highly motivated and willing to learn
• Able to work on weekends and PH
• Customer - oriented, excellent interpersonal and communication skills