We are looking for someone who is eager to learn and explore new ideas, has a love for pastries and can follow instructions. This position will have an emphasis on efficiency, quality and care.There is no strict requirement for prior experience, simply a positive attitude and an interest in working with food and pastries.

Assist chef in preparing ingredients and handling baking and other kitchen equipment. Developing new recipes for seasonal menus. Decorating pastries and desserts to ensure beautiful and tasteful presentation. If you think you are suitable for this position please drop us a message at 91151209 with your CV. We also welcome retirees.

The Assistant Restaurant Manager is responsible for the manpower needs, the operation flow and resolve any issues face in the restaurant outlet.

Job Description:

• Manage all daily front-of-house (FOH) and back-of-house (BOH) operations, ensuring smooth restaurant functioning as per company SOPs.
• Supervise and support staff to provide excellent customer service.
• Coordinate with the kitchen and FOH teams to ensure seamless service during peak hours.
• Monitor restaurant operations to ensure the highest levels of efficiency, from food preparation to table turnovers.
• Manage inventory, ordering, and waste to optimize resource use and cost control.
• Recruit, train, and manage restaurant staff, ensuring that all team members meet performance expectations.
• Conduct & evaluate regular performance reviews and implement training programs to enhance staff skill sets.
• Manage staff scheduling to ensure optimal coverage during peak hours.
• Monitor customer feedback and ensure that customer service meets or exceeds company standards.
• Ensure excellent customer service, resolve customer complaints, and maintain a high level of customer satisfaction.
• Collaborate with the Operations Manager to implement strategies for achieving sales and profitability targets.
• Monitor daily revenue, control labour and food costs, and implement initiatives to improve profitability.
• Report on restaurant performance to the Operations Manager, providing insights on staff, operations, and customer satisfaction.
• Ensure that the restaurant complies with health and food safety regulations, including hygiene, sanitation, and staff safety.
• Conduct regular safety checks and audits to identify and resolve any potential hazards.
• Ensure that labour expenses are align with budgetary goals.
• Implement strategies to maximize productivity.
• Fulfil and adhere to all required administrative work as per the directives from all the supporting departments.
• Ensure timely submission of reports such as staff attendance, payroll-related documents, and financial data (e.g., expense reports, inventory costs).
• Coordinate training schedules for staff and ensure compliance with internal training programs.
• Assist the marketing team with promotional campaigns by implementing and monitoring in-house promotions.

Job Requirements:

• Certificate/Diploma in Hospitality/Restaurant Management or equivalent.
• Minimum 5 years of relevant experience with at least 3 years in a managerial level.
• Energetic, good team player and service oriented.
• Great leadership with solid analytical, communications and interpersonal skills.

Additional Job Information:

• Sign-On Bonus Up to $1,500!!!

Full time cook wanted .

Experience needed.

Basic Hygenie knowledge required.

Able to speak English and Chinese.

Preparation of food daily .

ServSafe food handling certification is preferred..

The ability to follow recipe .

Shift work might be required.

Willing to learn new things and independent.

Job Summary:

Our client a leading building materials company that offers end-to-end surfacing solutions spread across laminates, compacts, Interior and exterior cladding are hiring for an Assistant Specification Manager to join their admirable team.

Responsibilities:

• You will be responsible to hunt and penetrate new accounts and service existing customers.
• Managing architects/design consultants/main contractor and carpenters.
• Identifying and developing business opportunities with the existing potential customers to bring greater revenue to the company
• To build sustain good relationship with customers for long term businesses.
• Prompt following up on upcoming/on-going projects
• To achieve sales target through specifying project ranging from development residential/healthcare/hospitality/commercial and others

Requirements:

• Minimum Diploma in Architecture, Interior Design, Engineering, Sales, Business Management or a related field.
• Minimum 3 to 5 years of experience in a similar role within the building materials or architectural products industry with proven track specification and sales track record.
• Strong understanding of product specifications, and project lifecycles.
• Excellent communication and presentation skills with the ability to articulate technical information effectively.
• Demonstrated ability to build and maintain relationships with architects, designers, and specifiers.
• Self-motivated, results-oriented, and able to work independently as well as part of a team.
• Proficiency in Microsoft Office Suite, CRM software and project tracking tools.

John Koh

Quess Selection & Services

EA Licence Number: 23C2060

Registration ID is R1110099

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience, and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Asia Wine Network Pte Ltd

(ESTABLISHED WINE DISTRIBUTOR-SINCE 1995)

We are established wine & niche alcohol importer & distributor in Singapore since 1995.

With over 29 years of wine excellence in Singapore & proudly being awarded “Wine Distributor of the Year” 2017 and 2019 by the Award of Excellence, we are amongst the few reputable & trusted wine distributors in Singapore & regionally with strong recognitions in the F&B Industry and Corporations.

Directly import wines from over 13 different countries & more, we mainly supply to B2B.

We at present target our marketing directions towards B2C.

Our activities are closely linked with F&B hospitality and we actively participate in diversified lifestyle linked with many different events where wines and alcohols are needed

We love candidates who enjoy innovative lifestyles, creative, active and passionate about hospitality industry.

ASSISTANT DIRECTOR

(WINE BUSINESS DEVELOPMENT & MARKETING)

Permanent Part Time

(min 21 hours over 3 weekdays Per Week)

Required to work in our office at Boon Lay Way

*Hourly Rate : UP TO $25 Per Hour

*Quaterly Incentive with Good Performance Achievement

Responsibilities

• Directly assist Director for all aspect of Wine Business Development & Marketing related to Wines Events & Wine Clienteles
• Mainly focus & assist in constant liasing with existing customers and active in sourcing & new customers : F&B trade customers & corporate/ Private Clientele
• Must assist in setting up meetings with different clienteles
• Support all documentations and drafting of business proposals & implementation of all marketing works related to wines
• Work closely with Director to meet sales target and support & contribute ideas of wine sales strategies
• Responsible for constant development of different promotional campaigns for different brandings with product on our own company e-commerce platforms and social medias
• Assiting in regular innovative postings on different social media platforms to create Products awareness
• Participate and Assist in all wine related events

Requirements

• Minimum Diploma or Degree in Marketing or equivalent
• Good knowledge & experience in marketing strategies, concepts & analysitical skill
• "WSET" Certificate with Basic Wine Knowledge is a plus
• Determined personality and be able to work indepentantly & very Pleasant Personality
• Must be able to use Microsoft Office (Words /Excel/Powrpoint)
• Proficient in Canva / Adobe Photoshop and Illustrator software is a plus

Interested candidates please email resume to [email protected] (or) whatsapp 98309851

Only short listed candidates will be notified.

Local Chinese restaurants & Food count are looking for Chef Assistant

• Can do Cooking/Catering/Food preparation for local Chinese Zhu Cha restaurants & Food count
• Assist Chef to prepare foods.

Work location: Aljunied or Katong

F&B Executive/ Restaurant Assistant Manager (Western Cuisine)

• 5/6 days (TBC upon interivew)
• Tue to Sun, 1130am - 1030pm (2 hr break)
• Tanjong Pagar / Tanglin
• S$2,850 - 3,500

Responsibilities & Duties:

• Cashier / POS / reception
• Maintaining of dining area and work station cleanliness.
• Preparing, cooking and presenting food at a designated station in a kitchen
• Responsible for the standard quality and quantity of food produced.
• In charge of outlet’s daily opening and closing
• Kitchen preparation, maintain hygiene, cleanliness.
• Customer service, serve and clear tables
• Maintain hygiene and cleanliness.

Apply now for Interview arrangement

Daniel Wong Reg No: R2095781

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description

• Assist Radiographers in processing and loading of imaging films, X-ray film digitising and other photographic work
• Assist in basic sterilising duties, portering, dispatching duties and other patient related services
• Helping patients to change into attire for procedures
• Brief patients on what to look out for before procedures
• Assist Radiographers in any admin / ad hoc duties
• Any other ad hoc duties as assigned

AM Shift – 8.30am to 5.30 / 6.00pm, 1-hour break $10/hr

PM Shift – 2.00pm to 8.00pm, no break $12/hr

Night Shift – 8.00pm to 8.00am, 1-hour break $15/hr

Rostered and advised by Supervisor

Requirement

• No need experience , Training Provided
• 5 days a week Monday to Sunday
• Must be able to work 3 shifts

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

• Basic Salary + Fixed Allowances (UP$3500) + Incentive
• Variable Bonus + Meal Provided
• Working days & hours: 5.5 Days per week: 11am – 10pm / 12pm – 10pm (follow roster)
• Working Location: Jurong East
• Excellent Welfare & Benefits

Job Scope

• Assisting the Restaurant Manager in overseeing of the service of the Restaurant.
• In-charging the restaurant when Restaurant Manager is not around.
• Greeting and coordinating the guests’ seats and assign guests to tables suitable to the size of each group.
• Recording and reporting all food-related complaints to the Chef immediately.
• Ensuring team briefings are carried out before each service period.
• Promoting the restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Maintaining the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries.
• Participating in monthly physical stocktake of the Restaurant, including but not limited to glassware, plate and crockery.
• Assisting the Restaurant Manager in implementing and developing training programs.
• Monitoring inventory levels.
• Preparing daily report when Restaurant Manager is not around.
• Reporting restaurant’s situation daily to Restaurant Manager.
• Performing miscellaneous job-related duties as assigned.

Requirement

• GCE O Level and above
• 1 – 3 years related experience in F&B Managerial positions

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

YEOW CHANG FU (R23118759)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Properly cleaning and sanitizing all food preparation areas according to established standards of hygiene.
• Washing and appropriately storing all cooking appliances, instruments, utensils, cutting boards, and dishes.
• Assisting the Cook with the preparation of meal ingredients.
• Sweeping and mopping the kitchen floors as well as wiping down kitchen walls.
• Assisting with the unloading of delivered food supplies.
• Organizing and correctly storing food supplies.

Interested candidate who wish to apply for this position, please send in your resume to [email protected].

Wecruit Pte Ltd

EA License No. 20C0270

Logistics Assistant (Packer)

Salary: $1800 - $2200 + OT (less OT, only in festive season)

Working Days: Monday to Friday

Working Hours: 9am - 6:30pm

Working Location: Ang Mo Kio (569625) - company will move to near Tai Seng MRT by Dec 2024 / Jan 2025

The Logistics Assistant is responsible for coordinating general warehouse operations and activities including shipping and receiving deliveries, preparing packing products for delivery, conducting stock checks, general warehouse admin, and storing inventory.

Duties & Responsibilities:

• Process orders from online store
• Prepare & pack order when required
• Process stock requests from the retail stores
• Maintain the order and cleanliness of the warehouse
• Track and document all inventory movements to and from the warehouse
• Process day-to-day forms and documentation (E.g. receive and file requisition forms, create and print delivery orders etc.
• Perform stock control by counting stocks / stock taking
• Order stock when stocks are low
• Liaise with suppliers to obtain quotations and order stock

Email: [email protected]

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Job Description

• Assist Radiographers in processing and loading of imaging films, X-ray film digitising and other photographic work
• Assist in basic sterilising duties, portering, dispatching duties and other patient related services
• Helping patients to change into attire for procedures
• Brief patients on what to look out for before procedures
• Assist Radiographers in any admin / ad hoc duties
• Any other ad hoc duties as assigned

AM Shift – 8.30am to 5.30 / 6.00pm, 1-hour break $10/hr

PM Shift – 2.00pm to 8.00pm, no break $12/hr

Night Shift – 8.00pm to 8.00am, 1-hour break $15/hr

Rostered and advised by Supervisor

Requirement

• No need experience , Training Provided
• 5 days a week Monday to Sunday
• Must be able to work 3 shifts

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

• Meet and greet customers and organise table reservations
• Handle customer feedback and enquiries
• Schedule duty-roster for all staff
• Ensure appearance, cleanliness and set-up of the restaurant is properly maintained.
• Attend any Food & Beverage meetings and briefings as and when required
• Ensure effective lines of communication are in place at all levels.
• Provide training and coaching for staff and ensure procedures are being followed
• Any ad-hoc duties assigned

Job Requirement:

• Relevant experience preferred
• Good interpersonal, communication and organizational skills
• Able to work on weekends/shift/PH
• Welcome Singaporean, SPR, WP

Working Location: Islandwide

Interested applicants please click "Apply Now" or send your resume to [email protected] or whatsapp +65 86907601

• Well Established Company
• Basic $2300 - $2600 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Tuas
• Working days: Monday to Friday
• Working hours: 8.00am to 5.30pm
• TRAINING PROVIDED

Job Responsibilities:

• Process and perform system entries for Accounts Receivable (AR)
• Follow up with internal sales team & customers for missing documents & outstanding sales invoices
• Generate monthly customers’ statement of accounts and prepare bank reconciliations
• Handle customers' enquiries regarding billings and disputes handling
• Support annual audit work and assist in preparing reports/schedules required
• Assist in daily operational purchasing activities which includes planning, processing and following up on purchase orders with the suppliers
• Perform administrative and other ad-hoc duties as assigned

Job Requirements:

• Possess minimum NITEC in Accounting/LCCI/CAT/Diploma in Accountancy
• Training provided for those without/lesser experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Description

• Assist Radiographers in processing and loading of imaging films, X-ray film digitising and other photographic work
• Assist in basic sterilising duties, portering, dispatching duties and other patient related services
• Helping patients to change into attire for procedures
• Brief patients on what to look out for before procedures
• Assist Radiographers in any admin / ad hoc duties
• Any other ad hoc duties as assigned

AM Shift – 8.30am to 5.30 / 6.00pm, 1-hour break $10/hr

PM Shift – 2.00pm to 8.00pm, no break $12/hr

Night Shift – 8.00pm to 8.00am, 1-hour break $15/hr

Rostered and advised by Supervisor

Requirement

• No need experience , Training Provided
• 5 days a week Monday to Sunday
• Must be able to work 3 shifts

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsible for meeting service standards in the assigned outlet.

• Supervise service personnel and ensure meeting of service and grooming standards.

• Monitor workflow and recommend improvements or increase efficiency.

• Coordinate with kitchen staff to ensure timely communication of orders and delivery of food.

• Oversee condition of seating premises.

• Assist in conducting training for service staff when required to improve service standards.

• Any other duties that might be assigned from time to time.

Requirements:

• At least 1 year of relevant F&B experience
• Immediate starter is preferred

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R2093254

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

F&B - Assistant Outlet Manager(Kitchen Operation)

$2700 to $3000

5 days work

50 working hours per week

Job Description

• Stir fry dishes according to company’s standards
• Take charge of daily operational matters to ensure smooth flow of operations
• Manage staff duty roster and assign duties
• Ensure staff compliance to Company Standard Operating Procedure (SOP)
• Conduct orientation and training for new staff
• Order and manage inventory from suppliers
• Enforce good hygiene practices and upkeep cleanliness standards
• Manage customer complaints and ensure customer satisfaction
• Any other ad-hoc duties assigned by superior

Job Requirements

• At least 2 to 3 years of relevant F&B managerial experience
• Team player with good leadership and communication skills
• Able to strive in fast paced environment

Job Description

- Prepare, cook and plate food according to SOP

- Maintain consistency of food quality and safety

- Responsible for reviewing kitchen inventory and estimating what foods are needed

- Ensure cleanliness and hygiene in food preparation and the kitchen

- Store food items in a safe and orderly manner

Requirement:

At least 2 years of experience as a Chef

Able to commit 6 days of work per week

Multi tasking

Able to work in a fast-paced environment

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Damian D’Silva‘s all-day restaurant, is his personal contribution to the ongoing story of cuisine in Singapore, draws on a lifetime of custodianship and elevation of our culinary heritage, to engage the young and further the discourse on Singapore's heritage cuisine.

Job Description

· Lead and manage the team to execute operation requirements of the restaurant

· Be well equipped with knowledge of all products and services at the restaurant

· Monitor reservations and ensure special dietaries are taken note of and communicated with Chef and Operations Manager

· Manage inventory orders and maintenance costs

· Execute and maintain hygiene and safety of all areas, implementing procedures according to respective regulatory and company SOP requirements

· Build excellent relations with all guests, anticipating needs to provide flawless, professional service experiences

· Observe and be attentive to guest feedbacks, taking required measures to upkeep and improve products and services

· Work with the Chef, to establish and maintain effective employee relations with all team members

· Manage manpower and all employee matters, including but not limited to scheduling

· Coach and grow the team, by providing training and guidance

· Any other duties as assigned by the Management

You Make It Great! Great Start Great Future.

At McDonald's, we're a big fan of passion. If you've always dreamt of running a restaurant, we'll gladly show you the way to lead and operate a food business like a seasoned entrepreneur. And when you get there, we'll get you ready for even bigger roles at one of the world's largest food service companies. You're gonna be great here!

As an Assistant Manager, you will learn to

• Shape the future of McDonald's
• Master million-dollar budgeting, cost management, and inventory planning
• Plan and execute sales building activities
• Take charge of Quality, Service, and Cleanliness assurance within the restaurant operations
• Supervise store operations, cash control, and shift management
• Manage a high-performance team and develop their talents
• Drive recruitment, training, and marketing campaigns

We are looking for people who have

• A Degree, Diploma, Higher Nitec or Nitec in any discipline
• High energy and a strong passion for delighting customers
• Drive and resourcefulness to deliver results
• Strong management skills with the ability to lead and motivate a team
• Able to work shifts, weekends and public holidays (5-day work week)

Job Responsibilities:

• Assist in the implementation of the specific objectives and stratgies for the section to achieve and maintain high standards, quality and maximum profitability for the section
• Assist in the organizing, implementation and review of all Spices activities to keep the brand promise to its guests
• Assist in implementing the Hotel and Spices policies, procedures and standards as spelled out in the F&B Operations Manual and provide feedback for improvement
• Assist in controlling the purchase (or request), set-up, storage, maintenance and use of all resources, programmes and systems used by the section.
• Conduct training for subordinates to achieve Spice's set standards and to enable Hosts to keep brand promise
• Co-lead Spices to achieve (or exceed) set standards, monthly budget targets and keep the brand promise
• Promote revenue generation initiatives and managing all sectional expenses

Job Requirements:

• Meticulous with an eye for details
• Able to work in fast-paced environment
• Strong leadership and managerial skills
• Good interpersonal skills
• Able to work independently and in a team

We are looking for F&B Assistant Manager to join our team!

Responsibilities:

• Oversee Daily Operations: Ensure Operations are run smoothly.
• To assist the Restaurant Manager in his/her responsibilities and act in his/her capacity during his/her absence.
• Lead and coach a team of staff to ensure that all required tasks are completed.
• Ensure that all front of house equipment is kept clean and in excellent working condition through personal inspection and by following the restaurant preventative maintenance programme.
• Oversee and ensure that company policies on employment performance appraisals are followed and completed on a timely basis.
• Maintain high standards for food and beverage quality, presentation, and consistency.
• Supervise employee activities to conform to established standards and policies.
• Ensure employees follow operational practices, hygiene rules, and quality standards.
• Work closely with other departments such as management, kitchen and bar.
• Assist in managing budgets, including cost control and revenue maximization.
• Monitor sales and identify areas for improvement.
• Assist in inventory management and ordering supplies.
• Assist in monitoring inventory levels, minimizing waste, and optimizing stock control.
• Assist in administrative tasks, including scheduling and manage Invoices.
• Any ad-hoc duties required.

Requirements:

• Diploma in any field
• At least 3 years of relevant experience and experience in managing a team
• Excellent communication, interpersonal, leadership and organisational skills
• Able to perform in a fast paced environment
• Willing to work 6 days shifts work, weekends and public holidays
• Business and financial acumen to achieve profitability targets will be advantageous

Interested candidates are requested to send in their CVs in MS Word/PDF Format including the following:-

• Current & Expected Salary
• Date of Availability
• Reason(s) for Leaving

The incumbent is responsible for driving backend information system related projects, and he/ she is expected to be leading a small, dynamic team of both Team Leaders and Executives responsible for the migration and upgrading of our backend information systems. Other key areas of work include but is not limited to refining of existing processes as well as the development and deployment of new technology projects driven by the unit. Candidate may also be required to travel between outlets for deployment of the various projects when necessary and interact with people from all levels.

Responsibilities

• Drive and manage the smooth transition and upgrade of legacy systems and applications
• Liaise with IT Project Managers to ensure all deliverables are on schedule and escalate critical failure points to management
• Monitor stores’ feedback after rollout and identify key issues for targeted follow up actions/enhancements
• Participate in key cross-functional projects and work with relevant stakeholders to develop problem statements and identify end-to-end solutions (including financial accounting) to address issues through tech enablers
• Plan and allocate manpower to support the timely deliverable of various initiatives
• Assess and lead the requirement gathering for new initiatives or enhancements with end users and communicate requests to system designers
• Ensure all functionalities and end-to-end UAT are passed with proper documentation being maintained and end users are equipped with user guides and training to facilitate the rollout of new requirement before deployment to stores
• Continuously look at existing workflows to identify opportunities for improvement for Cheers
• Ensure smooth rollout and prompt resolution of issues in the live environment
• Oversee daily operational support on all Cheers-related matters for stores and ensure timely response and closure of production issues and feedback
• Lead for stocktaking activities and follow up analysis for Cheers
• Ensure training system is regularly upgraded with relevant functionalities and provide LHub with updated user guides on a quarterly basis

Others

• Work location: FairPrice Hub (next to Joo Koon MRT station)
• Working hours: Monday - Friday, 8:30am - 6pm

Requirements

• Degree in any discipline, preferably in Business or Business Info Systems
• Working experience in the retail industry is preferred
• Candidate should be comfortable working with different types of backend info systems. Background in SAP Retail is a bonus but not a pre-requisite.
• Basic understanding of Accounting and Financial Posting in backend systems
• Knowledge in Project Management and UAT testing
• Experience in system migration exercises
• Experience in leading a small team
• Comfortable with change and new technology
• Able to work under pressure with high adaptability and initiative
• Team player with good communication skills
• Keen eye for details
• Proactive and keen interest to learn new skills

Manage service point operations assigned

• Responsible for daily operations of these service points, including front counter services, administrative / operational matters and partnering Clinic Nurse Manager, Clinicians, Allied Health Professionals and other stakeholders to solve system and process problems.
• Ensure that system and processes are in accordance to SOP to create a positive experience for patients along the continuum of care.
• Manage service points through annual financial budgeting and regular reviews with clinical heads, and development of new services.
• Ensure that workflows for new and existing services are reviewed, optimised and streamlined.

Partner Head, Ops & Admin in achieving patient / caregiver satisfaction targets

• Responsible for devising innovative services to continually improve service levels and delight patients.

Involvement in Campus development workshops and planning.

• Responsible for achieving volume and financial targets for clinical targets assigned. Develop and carry out clinical service plans in consultation with clinical chiefs to ensure that goals are met.
• Manage Service Associates (SAs) providing services in service points, as the Reporting officer
• Ensure that SAs receive appropriate induction, orientation, and training so that they possess appropriate skills and knowledge to carry out their jobs.
• Responsible for staff engagement, recruitment and retention to achieve stable, skilled and motivated workforce and achieve the desired patient / caregiver and service outcomes.
• Responsible for two-way communication between staff and management and ensure timely dissemination of information, escalation of issues and recommending solutions to problems

Participate in committees and other tasks as assigned

Requirements
• Degree in any discipline with minimum 3 years’ work experience in Healthcare industry • Healthcare operational experience will be advantageous
• At least 4 years of experience in managing frontline staff
• Analytical, quantitative with strong communication skills (written and verbal)
• Proficient in Microsoft Word/Excel/Powerpoint