Total 3,667 beverage manager job vacancies in F&B / Tourism / Hospitality category in Singapore

Vacancy: Assistant Restaurant Manager #SGUnitedJobs (Non-Halal) [Somerset]

Salary: $2,600 – 3,000 (Negotiable)

Job Descriptions:

· Assist in managing restaurant operations to meet the standard of food quality & safety, great customer services and hygiene.

· Assist in maintaining restaurant inventory record

· Achieving sales target & ensuring profitability of the restaurant

· Understand guest’s requirement

· Ensure Opening & closing duties follow restaurant’s SOP

· Handling customers’ complaints

· Others ad hoc task when needed

Role:

Operations:

• Oversee and manage all facets of shipping agency operations, ensuring adherence to company policies and industry standards.
• Serve as the main client contact, fostering strong relationships and resolving any arising issues.
• Track and evaluate operational performance, generating reports and offering recommendations for ongoing improvement.
• Lead a team in executing ship agency services, coordinating vessel arrivals and departures, and working closely with ship owners, charterers, and other relevant stakeholders.

Business Development:

• Drive business growth and establish solid connections with key stakeholders in Singapore, specifically within port agency services.
• Maintain and nurture relationships with existing clients.
• Organize hospitality arrangements for clients visiting Singapore.
• Actively gather and act on customer feedback to enhance service quality.

Requirements:

• Diploma in Maritime Studies, Logistics, Business Administration, or a related field.
• At least 5 years of experience in shipping agency operations or port management, with a minimum of 2 years in a managerial position.
• In-depth understanding of shipping regulations, port operations, and agency services.
• Proven ability to collaborate effectively within a team and work independently.
• Possesses strong business acumen, high energy, a proactive mindset, and a focus on achieving results.

Working hours:

Monday - Friday
11:30am - 2:30pm and 5:30pm - 10:30pm

Saturday
5:30pm - 10:30pm

Duties:

• Manage the restaurant to meet or exceed standards in food quality, safety and cleanliness.
• Assist with outlet administrative duties and submit all necessary records and paperwork to corporate office on time.
• Conduct staff training and monitor staff performance.
• Enforce discipline and ensure proper conduct of all staff whereby create a high level of morale amongst the staff in outlets.
• Conduct monthly stock check of all inventories.

Requirements

• Relevent knowledge of Japanese cuisine
• Willing to work shifts, weekends and public holidays.
• Can-do attitude, driven, passionate about work and a team player.

Interested applicants please WhatsApp to Wa.me/6590100921

Toh Jun Xian

Senior Consultant

R1879771

Revup Proservices Pte Ltd

EA.24C2366

The Restaurant Manager of Butcher’s Block is responsible to support the Restaurant General Manager for supervising the overall operations and service standards of the outlet to meet and exceed guest’s dining experience expectations. As Restaurant Manager, you will be responsible for stepping up in the absence of the Restaurant General Manager to fulfil the role as the “face” and ambassador of the restaurant, leading the venue’s personality and soul. You will be expected to take ownership of the operations and to ensure that the business is optimised in line with the vision and financial projection set out by the management. We are looking for the right candidate to realise the aspirations to make Butcher’s Block one of Singapore’s most recognised and loved sustainable restaurant concept.

Main responsibilities include, but are not limited to, creating a Food & Beverage destination within Raffles Hotel Singapore, maximising revenues, achieving financial and quality targets, marketing, confirming required staffing levels, conducting training and development of team members.

Primary Responsibilities

Requirements and Responsibilities

• Ability to work independently and with minimal supervision.
• Highly organised with strong analytical and communication skills.
• Excellent computer skills (incl. Microsoft Excel in a business environment) and ability to learn new programs/systems quickly.
• Ability to work under pressure and remains within all set deadlines.
• Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations.
• Understands, embraces, and integrates corporate values into everyday duties and responsibilities.
• Identifies and responds to current and future client needs by providing excellent, genuine service to internal and external guests.
• Executes project management including research of equipment, materials, supplies and methods, sourcing and negotiating with qualified suppliers or contractors, reviewing contracts, and quality control during all stages of the project.
• Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organisation together with Chef In-charge.
• Maintains a productive climate and confidently motivates, mobilises, and coaches employees to meet high performance standards and goals.
• Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others.
• Makes choices or reaches conclusions by establishing objectives, gathering relevant information, identifying alternatives, setting criteria for the decision, and selecting the best option.
• Systematically develops plans, prioritises, organises and manages resources in order to accomplish business goals within a specific time period.
• Able to create ‘Colleague Welcome Kit’ in coordination with Talent & Culture.
• Able to establish, review and adjust sequence of service if necessary.
• Prepares training manual and conduct departmental service training in coordination with Restaurant Chef In-charge.
• Develops pre-opening training schedule in coordination with Restaurant Chef In-charge.
• Establishes colleague’s working schedule in line with operational requirements and regulations issued by Ministry of Manpower and local union.
• Reviews simulation processes and updates evaluation criteria for smooth opening.
• Creates simulation schedules, menus and critique forms in coordination with Restaurant Chef In-Charge.
• Establishes operating par stock for OS&E and beverage.
• Establishes menu pricing based on market knowledge and cost considerations in coordination with Restaurant Chef In-Charge.
• Creates restaurant Standard Operating Procedures.
• Establishes minimum/maximum of guest supplies in coordination with Restaurant Chef In-Charge.
• Creates a maintenance equipment check list to be conducted on weekly basis with Engineering and Housekeeping team.
• Establishes a monthly walk-through with Hygiene Officer in coordination with Restaurant Chef In-Charge.

Oversees Daily Operations and Achieving Targets

• Forecasts sales, covers and payroll costs.
• Supervises operation, ensuring sufficient manning coverage for operation.
• Assigns the Assistant Manager and Supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timelines of deliverables.
• Maintains consistency in quality of food, beverage and service above all else in coordination with Restaurant Chef In-Charge.
• Attends briefings and meetings held by the department and updates all latest policies as needed.
• Possesses in depth and superior knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervision knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans.
• Ensures cleanliness and appearance of the restaurant and related areas at all times and takes immediate action if needed or required.
• Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Revises and updates the outlet SOP annually.
• Is present in the operation during all key meal periods.

Provides a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact. Constantly obtains guest feedback during operation to ensure satisfaction and builds and maintains loyal following/return guest’s database.
• Handles guest complaints and comments competently and swiftly.
• Leads the service and culinary team to personalise guest experience and in accordance to Hotel standards.
• Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, team members, operator at all times.

Management and Leadership of Outlet

• Is a mentor and role model.
• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to maintain consistent service standards while executing a collaborative and enabling leadership style. Conducts regular team meetings, provides trainings, arranges examinations and provides learning opportunities for all team members to reach highest standards and skill levels.
• Coaches and trains team members to prepare them to move to the next level within 14 – 24 months.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using varied coaching styles.
• Displays cultural affinity and shows empathy to all team members.
• Reviews work performance of all colleagues to assure that established procedures and policies are being followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observes colleague’s individual performance, grooming and punctuality.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provide a level of Safety and Security for guests and employees.
• Assists in recruitment, induct and train the team who are competent and confident.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.
• Attends daily meetings and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Food & Beverage Operations Manager on topics of importance.
• Attends monthly departmental meetings and communicates with the team. Follow up on projects assigned if any.
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• Displays the knowledge and confidence to represent the brand and promote the outlet.
• Is comfortable being a media personality with all public statements being subject to approval and supervision of the Management and Marketing Communications team.
• Answers questions and attends to queries or feedback regarding the restaurant comfortably and confidently.
• Provides recommendations to Management about potential sources of incremental revenue e.g. promotions etc.
• Implements appropriate and effective measures to improve control of labour and operating.
• Submits regular restaurant revenue and expense forecasts.
• Submits monthly sales analysis with respective improvement recommendations/action plan.
• Uses revenue management tools to generate reports.
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Arranges training for all colleagues in line with established training requirements and co-ordinates all arrangements for proper execution.
• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.
• Consistenly develops in self-learning and development of own skills and knowledge.

Other Responsibilities

• Performs any other duties that may be assigned by the Head of Department.
• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.
• Develops own knowledge and skills to grow as business partner and leader.
• Ensures NEA rules and regulations are met and maintained.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Performs any other duties and responsibilities that may be assigned.

Candidate's Profile

Knowledge and Experience

• Bachelor Degree in Food and Beverage/Hospitality Management or extensive hands-on experience in similar restaurant concept.
• Minimum of 5 years of experience in the hotel or free-standing restaurant and bar environment, minimum 2 years in similar position.
• Prior work experience in Asia, Singapore or Southeast Asia preferred.
• Accustomed to and comfortable with media exposure.
• Strong working knowledge of Microsoft Office.
• Oral and written fluency in English and an additional language.
• Involvement in reservations and understanding of Revenue Management processes.
• Thrives in large scale operation and high volume operation.
• Detailed knowledge of culinary trends.
• Strong understanding of sustainability.
• Familiar with LQA and Forbes standards.

Competencies

• Extrovert, sociable, and avid representing the outlet and the Raffles brand.
• Team player with outstanding interpersonal skills with ability to communicate with all levels of stakeholders.
• Service oriented with an eye for details, passion and innovative for Food & Beverage.
• Ability to work effectively and contribute in a team across divisional borders.
• Good presentation and influencing skills.
• Able to work and thrive within a culturally diverse environment.
• Flexible and able to embrace and respond to change effectively.
• Ability to work independently and has good initiative in dynamic environment.
• Self-motivated and energetic.
• Flexible and adaptable to different working locations.
• Inspiring and people person.
• Commitment to professional and brand values.
• Visionary - able to lead the team to continuous improvement.
• Innovates and sets trends.
• Demonstrates sophistication, humbleness, personality, charisma, confidence, professional etiquette and pride.
• Builds strong rapport and coordinates actions together with Restaurant Chef In-Charge.
• Sense of urgency and able to priorities.
• Good business acumen.

Restaurant Profile

Butcher’s Block is an avant-garde wood-fire dining experience, expressing the elemental affinity and finesse of cooking with wood-fire. Helmed by new Chef de Cuisine Jordan Keao, who was born and raised in Hawaii where cooking, fishing, hunting and farming are a part of everyday life, it exhibits the highest quality of produce, meats and seafood sourced from around the world translated through fire. Feast your eyes on premium meats hanging in the Meat Vault and over 200 exciting wine labels, including a good selection of natural wines, in the Wine Library.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

Moomoo Financial Singapore Pte. Ltd. (Moomoo Singapore) is an advanced financial technology company transforming the investing experience by offering a digitalised brokerage and wealth management platform – moomoo. Moomoo enhances the user experience with market data, news, and powerful analytical tools. Moomoo also embeds an unique digitalised investment community to connect all users, investors, companies, analysts, media and key opinion leaders.

In Singapore, Moomoo Financial Singapore Pte. Ltd. (www.moomoo.com/sg) offers investment products for trading via the moomoo platform, and it is a capital markets services licence holder regulated by the Monetary Authority of Singapore (Licence No. CMS101000). In June 2022, Moomoo Singapore became the first digital brokerage to receive all five memberships from the SGX Group for the securities and derivatives markets.

Junior Relationship Manager, Private Wealth & Institutional Business

Responsibilities

• As a member of trading and investment advisory function for Private Wealth & Institutional Business, contribute to the region’s growth strategy by actively servicing the emerging tier of HNW and institutional clients and growing the AUM.
• Build and maintain trusted relationships with clients, acting as their primary point of contact for investment related services on demand.
• Develop in-depth understanding on moomoo’s platforms, products and solutions, able to differentiate and match accordingly to clients’ trading and investment needs.
• Conduct initiatives systematically for client upgrade, cross sell, referral and reactivations. Proactively identify opportunities to deepen client relationships and generate new business opportunities.
• Provide clients systematically with regular market insights, product updates, portfolio and investment advisories, and help them make informed decisions, delivering the best investment experiences for the clients.
• Initiate and drive internal improvements on platforms, products and solutions to better match the general needs of financial institutions.

Please note that only short-listed candidates will be contacted.

Requirements

• Bachelor’s degree, preferably in finance, banking or economics, CFA is a plus.
• Minimum 3 years of experience within capital markets or private banking, with proven experience in managing client relationships, sales trading or investment advisories.
• In-depth knowledge of investment products, multi-assets trading and financial markets.
• Excellent communication and interpersonal skills with the ability to engage the audience both 1 on 1 and in front of a group.
• Strong analytical and problem-solving skills, with a keen attention to detail.
• Fluent in both spoken and written English, Good command of Mandarin is a huge plus.
• Result-oriented, self-motivated with the ability to work under pressure and be a team player. 
• Having passed CMFAS 1A, 6A and 6, or being exempted is preferred.

Our Values

• Integrity
• Integrity Story: Say No to Super High Leverage
• We hold fast to our value of integrity and attach great importance to user experience and risk management. Unlike some other brokerages, we don’t try to attract users’ attention by claiming to enable super high-leverage financing for IPO subscriptions, which quickly reaches the limit.
• Efficiency
• Efficiency Story: Promise Made to a User on New Year's Eve
• On February 11, 2021, Chinese New Year's Eve, a user wrote a post in the Community at around 8 AM and received Leaf's reply just 8 minutes later. According to the user's suggestion, we issued a letter to shareholders after releasing our annual report.
• Service
• Service Story: Providing Excellent Services and Undertaking Our Responsibilities
• After Ant Group’s IPO was suspended, we refunded all subscribers’ subscription fees and margin interest, bearing all the costs ourselves.
• Excellence
• Excellence Story: Leaf Opens Our App Over 30 Times a Day
• According to statistics, Leaf opens our app over 30 times a day on average. He repeatedly checks every detail. While normal users might just enter a trading page and stop there, Leaf taps some seemingly boring or repetitive elements on the page. He continually assesses the app’s loading speed and visual effects.

Vacancy: Restaurant Manager #SGUnitedJobs (Non-Halal) [Somerset]

Salary: $2,800 – 3,500 (Negotiable)

Job Descriptions:

· Assist in managing restaurant operations to meet the standard of food quality & safety, great customer services and hygiene.

· Assist in maintaining restaurant inventory record

· Achieving sales target & ensuring profitability of the restaurant

· Understand guest’s requirement

· Ensure Opening & closing duties follow restaurant’s SOP

· Handling customers’ complaints

· Others ad hoc task when needed

Job Requirement:

· Min 5 years’ experience in food services

· Able to work on flexible schedule

· Reliable & punctual

· Enthusiastic & keen to learn

· Positive Attitude

· Able to create warm & friendly atmosphere

· Full of energetic & spirit

· Able to work on weekend & PH and working hours may vary in accordance to opening hours

· Weekly rotation

Staff Benefit:

· Medical benefit

· Insurance benefit

· Sales incentive

· Zero MC award

· Staff discount

· Good career development

· Staff meal provided

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Ready to unleash your potential with us? Join the winning team now!

Work you’ll do

Deloitte's Consumer Business team strives to deliver quality, value-driven solutions to clients; solutions that are geared towards helping them navigate through the vast complexities of the Consumer Business industry. By providing efficient strategic solutions, we are committed to helping them adapt to the ever changing needs of consumers.

This role sits within the Operations Transformation team of Deloitte Southeast Asia. You will work alongside our clients to help them make decisions and implement solutions based on "Heart of the Business" strategy development to drive business value. You will have the opportunity to exercise strong analytical and critical thinking skills with the chance to solve complex problems and communicate your findings.

You will support our clients in their transformation journey by:

• Identify opportunities for efficiencies in work process and innovative approaches to completing scope of work.
• Participate in team problem solving efforts and offer ideas to solve client issues.
• Conduct relevant research, data analysis, and create reports.
• Maintain responsibility for completion and accuracy of work products.
• Assessing restructuring operating models, organizational structures, and business processes to streamline core operations’ service delivery.
• Assist in proposal development, as requested.
• Actively expand consulting skills and professional development through training courses, mentoring, and daily interaction with clients.

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Managers across our Firm are expected to:

• Establish a strong leadership brand and inspire their team through passion, integrity, and appreciation of others.
• Make effective use of resources to optimise value.
• Demonstrate the success and efficiency of Deloitte through leveraging its network and people.
• Deliver exceptional quality results and stakeholder value by leveraging each person’s strengths to build high performing teams across businesses and borders.
• Apply deep knowledge of disruptive trends and competitor activity to drive continuous improvement.
• Build deep professional relationships across a diverse network and use a flexible influencing style to gain buy-in and drive impact.
• Translate broader strategy into a compelling team vision and goals as well as align the team and sets priorities to achieve objectives.
• Contribute to building an inclusive talent pipeline by creating a talent experience that attracts, develops and retains diverse, top talent and high performing teams.

Requirements:

• Tertiary qualification in a business with a well ranked institution and/or currently enrolled in a MBA program.
• Minimum 10 years of professional experience in a strategic or operations planning / consulting role within the Automotive industry.
• Experience in leading strategy and operational transformation with one of these sectors:FMCG / Consumer Business focusing on go-to-market strategies in SEA markets, commercial strategies, and operational strategies.
  Retail and wholesale distribution focusing on strategy, talent optimization, sustainable margin, value-based care and customer experience transformation.
  
• Experience with budgetary responsibilities related to projects or resources.
• Exceptional interpersonal, team-building, and communication skills, with demonstrated ability to write clearly, succinctly, and in a manner that appeals to a wide audience.
• Ability to build consensus and foster change in ambiguous settings.
• Commitment to professional excellence, as well as personal and professional growth.
• Drive, tenacity, client focused and results oriented.
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.
• Willingness to work outside of office base.

Next Steps

So what are you waiting for? Join the winning team now.

Due to volume of applications, we regret only shortlisted candidates will be notified.

Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.

The SBF Foundation is the social impact arm of the Singapore Business Federation, focused on mobilising corporate purpose for social impact. We work with companies to develop platforms and programmes to show that they care for their workforce and the larger community. We partner businesses to develop and deepen their social impact contribution to society because a strong social compact forms the foundation of an inclusive and resilient Singapore. If you’re keen to contribute to meaningful impact, we invite you to apply for this post with the following requirements.

The candidate will support the Head of Advancement in driving the Foundation’s fundraising initiatives and work closely with the Communications team to enhance brand visibility and stakeholder engagement. This position requires a dynamic individual with experience in fundraising and communications, able to manage multiple projects and build relationships with stakeholders and donors.

Job Responsibilities

Fundraising:

• Assist in the development and execution of fundraising strategies to achieve organisational targets.
• Manage and cultivate relationships with existing donors, sponsors, and partners, while identifying and soliciting new prospects.
• Manage donor databases for communications and outreach efforts.
• Assist in organising fundraising campaigns, events, and donor engagement initiatives.
• Monitor and report on fundraising performance metrics.
• Assist in preparing reports, presentations, and impact statements for donors and stakeholders.

Communications:

• Collaborate with the Communications team to implement effective communication strategies.
• Assist in the creation of content for newsletters, press releases, social media, and website updates.
• Ensure consistent brand messaging and visual identity across all communication platforms.
• Support engagement efforts, including EDM blasts, blog articles and SBF Foundation events.
• Monitor and analyse performance metrics such as web analytics, social media analytics, and campaign results.

Qualifications and Experience

• Bachelor’s degree in Communications, Marketing, Business, or a related field.
• At least 3 years of experience in fundraising, communications, or related areas.
• Proven track record in managing fundraising campaigns and donor relationships.
• Excellent written and verbal communication skills.
• Proficient in social media platforms, digital marketing, and graphic design tools like Canva.
• Ability to manage multiple tasks and work in a fast-paced environment.
• Strong interpersonal skills and attention to detail.

• Overall, in-charge of the terminal operations to ensure efficient and safe operations.
• Responsible for the department's resources and budget to meet the company's objectives.
• Display all-aspect service excellence by elevating the organisational behaviour, culture and thinking in service design, planning, execution and follow-up on operational matters.
• Create ideas to develop the annual and long-term business plans, forecast performance and develop business case for new projects and estimate financial and resources required to deliver performance targets.
• Monitor and evaluate operations on site are carried out in accordance with safety, health, environment and loss preventive policies, rules, regulations and according to company’s standards.

Requirements:

• Degree in any relevant engineering discipline.
• At least 5 years of terminal operations experience in Oil & Gas/Chemical Process Plant.
• Strong knowledge in operational process, safety and product knowledge.
• Proven leadership and people management skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

- Co-ordinating daily restaurant management operations, take charge of Phone Reservation. (Included during break hours).

- Responsible for opening and closing procedure of the restaurant

- Maximize sales opportunity and control cost within the budget to meet business result.

- Delivering superior food and beverage service and maximizing customer satisfaction

- Responding efficiently and accurately to restaurant customer

enquiries and complaints, problem solving

- Meet and greet customers, organize table reservation and offer advice

about menu and liquor choices

- Overseeing stock levels

- Liaising with customers, employees, suppliers, sales representatives

etc

- Organize and supervise shifts, plan smooth operation of the

restaurant as well as manager the cash drawers and petty cash

- Handling administration and paperwork

- Making improvements to the managing and running of the business

and developing the restaurant

- Ensures that appropriate sanitation and safety standards are met

Singapore SFA requirement

- Formulating strategies, assessing and improving profitability of the

restaurant

- Recruitment, training and supervisory of staffs, diligent and be a team

player

- Any decision making must seek for company director approval

- Other ad-hoc duties as assigned

Job Responsibilities

• Oversees the development and implementation of current and new Home & Community programmes and services
• Developing and implementing strategies to streamline patient flow and minimise wait times
• Coordinating scheduling of appointments, treatments and procedures to maximise efficiencys
• Be able to identify areas in the West to create new partnership and expand the hospital services in the community
• Analysing operational data to identify trends, patterns, and areas of improvement
• Generating reports and dashboards to track key performance indicators and outcomes
• Providing training and professional development opportunities to ensure staff competence and compliance with best practices
• Monitoring expenses and revenue to ensure financial visibility and sustainability of operations
• Able to project financial expenses and budget based on trend
• Facilitating communication and collaboration between clinical departments, administrative staff and operational issues
• Work with the polyclinics to ensure the contracts are renewed
• Ensure timely billing and payment to polyclinics for the services tendered
• Oversee the Homecare services

Key Requirements

• Minimum Bachelor’s degree. Degree in Healthcare or a related field is an advantage. A Master’s degree in a relevant field is preferred.
• Minimum of 5 years of experience in a related healthcare field with at least 1 to 3 years in a management or leadership role
• Strong leadership and team management skills
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving abilities.

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: 24891

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

PacLab Pte Ltd, based in Singapore, is a distinguished laboratory with SAC-SINGLAS accreditation. We specialize in providing comprehensive microbiology and chemical laboratory testing services to a diverse array of industries, including veterinary, food and beverage, pharmaceutical, and industrial sectors, both locally and globally.

We are now looking for an energetic, driven and highly competent professional who is passionate and committed to join our growing talent pool.

MANAGER, LABORATORY & NUTRITIONAL SERVICES

Base: Singapore

Job Responsibilities:

Reporting to the CEO of the group, you will be responsible for overseeing the daily operations and strategic development of our commercial laboratory. Your key duties will include, but are not limited to, the following:

1. Manage, guide, and supervise a team of around 20 laboratory staff, fostering a collaborative and high-performance work environment.
2. Foster and manage local and regional customer relationships, addressing their needs and ensuring exceptional customer service.
3. Leverage your technical expertise to mentor and guide laboratory staff, ensuring the use of reliable and up-to-date analytical methods.
4. Oversee and manage accreditation processes, with a focus on maintaining compliance with SAC-SINGLAS and ISO/IEC 17025 standards.
5. Play a crucial role in the planning and execution of laboratory projects.
6. Implement continuous improvement initiatives, identifying opportunities to enhance processes, productivity, and operational efficiency.
7. Provide routine reports to management on the status of laboratory operations.

Job Requirements:

• Degree in Chemistry or a relevant field.

• 8 to 10 years of experience in commercial laboratory management.

• Strong knowledge of SAC-SINGLAS and ISO/IEC 17025 standards.

• Experience in chemical analysis of food and feedstuff will be an advantage.

• Familiarity with key laboratory instruments used in the lab, such as HPLC, GC/FID, GCMS, LC/GC-MS-MS, ICP, AAS, and Spectrophotometer.

• Strong analytical and problem-solving skills.

MANAGER, LABORATORY & NUTRITIONAL SERVICES

Job Responsibilities:

Reporting to the CEO of the group, you will be responsible for overseeing the daily operations and strategic development of our commercial laboratory. Your key duties will include, but are not limited to the following:

• Manage, guide, and supervise a team of around 20 laboratory staff, fostering a collaborative and high-performance work environment.
• Foster and manage local and regional customer relationships, addressing their needs and ensuring exceptional customer service.
• Leverage your technical expertise to mentor and guide laboratory staff, ensuring the use of reliable and up-to-date analytical methods.
• Oversee and manage accreditation processes, with a focus on maintaining compliance with SAC-SINGLAS and ISO/IEC 17025 standards.
• Play a crucial role in the planning and execution of laboratory projects.
• Implement continuous improvement initiatives, identifying opportunities to enhance processes, productivity, and operational efficiency.
• Provide routine reports to management on the status of laboratory operations.

Job Requirements:

• Degree in Chemistry or a relevant field.
• 8 to 10 years of experience in commercial laboratory management.
• Strong knowledge of SAC-SINGLAS and ISO/IEC 17025 standards.
• Experience in chemical analysis of food and feedstuff will be an advantage.
• Familiarity with key laboratory instruments used in the lab, such as HPLC, GC/FID, GCMS, LC/GC-MS-MS, ICP, AAS, and Spectrophotometer.
• Strong analytical and problem-solving skills.

Job Description

• Industry/ Organization Type: Manufacturing/ Food Production
• Position Title: Restaurant Manager
• Working Location: Central
• Working Hours: 5.5 days or 6 days, rotating shift
• Salary Package: Up to $6,000 + Bonus
• Duration: Permanent

Key Responsibilities

• Oversee daily restaurant operations and maintain a positive outlet image.
• Coordinate front and back-of-house activities to ensure smooth service delivery.
• Train and coach new and existing staff on customer service best practices.
• Manage staff training, scheduling, and performance evaluations.
• Organize and supervise shifts.
• Address customer complaints promptly and suggest appropriate solutions.
• Ensure adherence to safety and sanitation regulations.
• Control operational costs and implement measures to reduce waste.
• Stay updated on market trends and develop innovative processes to improve efficiency.
• Prepare reports.
• Analyze and forecast sales to optimize profitability.

APPLY NOW!!!

• At least 2 years of relevant experience in F&B operations
• Bilingual in English and Mandarin to liaise with Mandarin-speaking counterparts
• Able to commit on weekends or Public Holidays

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69871 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

• Ba a part of the Global Centre of Excellence Team of an industry leader
• High visibility and an opportunity to make an impact on a world-class project

About Our Client

The role is based within the Centre of Excellence of an industry leading company with a strong footprint in Singapore and across the globe. The organization emphasizes career development through rotations and learning opportunities, foster a diverse and inclusive work culture, and offer competitive compensation and benefits to enhance your quality of life.

Job Description

The Simulation and Optimization Specialist will foscus on Advanced Analytics and Systems Development in the global logistics and supply chain sector. It involves leveraging simulation and optimization techniques to drive operational improvements, manage complex projects, and support strategic decision-making. Key responsibilities include developing and implementing innovative solutions, conducting detailed data analysis, and contributing to the creation of digital twin technologies and process optimizations. As a part of Group Technology Team, you will drive the Simulation & Optimization projects by

• participating in the conceptualization, design, simulation, and evaluation of advanced technologies and operational concepts to enhance productivity and efficiency
• driving supply chain transformation by optimizing facility layouts and configurations for new greenfield projects, and evaluate process improvements at maritime terminals and logistics facilities across a global network
• providing decision-makers with analytical support for visualizing and evaluating multi-million dollar options, selecting conceptual designs, and participating in the development of simulation-based digital twin capabilities

The Successful Applicant

The qualified candidate must have:

• Degree in Computer Science or a related field.
• At least 3 years of experience in Business analytics, business process redesign, Simulation and/or Optimization methods
• Familiarity in Data Mining, Analysis, and Forecasting; SQL
• Full stack development experience, application systems & architectural design; .Net, Java, C++, Python
• Experience in discrete event simulation software packages; AutoMod
• Ability to translate complex quantitative data into clear and useful insights
• Skilled in solving complex problems with precision, an innovative mindset & adept at managing cross-cultural sensitivities

What's on Offer

This 1-year contract role is a newly created position with a potential to extend and/or convert to a permanent role.

Contact

Tania Mustafa ((Lic No: R1330528 /EA no: 18C9065)

Quote job ref

JN-092024-6523876

Phone number

+65 6643 9747

Michael Page International Pte Ltd | Registration No. 199804751N

Responsibilities:

• Maintains and reviews IT governance and management frameworks on an on-going basis, monitoring effectiveness of the frameworks and recommending improvement opportunities
• Keeps abreast with current and emerging regulatory provisions and reviews against existing IT/OT frameworks and strategic direction periodically to ensure alignment
• Manages governance/ compliance communication and education of IT policies & standards to reinforce compliance and risk aware culture.
• Establishes and maintains IT/OT policies & standards to communicate management’s directives and guide the development of procedures and guidelines
• Coordinates internal and external audit assessments on IT policies, and processes, ensuring compliance with IT audit standards and IT risks to build strong governance.
• Ensures that comprehensive IT/OT risk management processes are established to identify, analyse, mitigate, manage, monitor and communicate IT risk, aligning them to company enterprise risk management framework
• Leads and documents execution/ reporting of group IT risk assessments and controls and other compliance programs
• Develops IT risk metrics and tolerance limits to assist senior management on the identified risks that would have negative impact on the IT governance in the company
• Ensures that processes are established for timely reporting and escalating of IT risk events and responses to appropriate parties
• Reviews audit and risk reports and supports efforts to address identified IT risks and ensure overall regulatory compliance and certification of IT/OT systems

Requirements:

• Bachelor’s degree in Computer Science, IT, Security Management or equivalent
• Minimum 5 years’ experience in IT, Cybersecurity, IT policy development and governance, or related roles
• Professional certifications such as ITIL, CRISC, CISSP, CISA, CISM or equivalent will have an added advantage
• In-depth knowledge of IT governance frameworks (e.g. COBIT, ITIL), standards (e.g. ISO/IEC 27001, ISO 37001), Business Continuity Management, and regulatory requirements (e.g. PDPA)
• Good technical understanding of IT/OT applications, tools, and networks

Our Address and Working Hours:

Seatrium Pioneer Yard

50 Gul Road

Singapore 629351

(Island-wide transport available)

Mon - Thu: 8am - 5:15pm, Fri: 8am to 4:30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium Limited and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

responsibilities

• Process customer complaints patiently
• Plan alternative recipes for customers with special dietary needs
• Check food and beverage supplies and place orders when needed
• Track and order shipments
• Communicate and build strong relationships with vendors
• Adhere to food, health and safety standards
• Plan, hire, train, oversee and manage the members of staff
• Oversee and supervise the welcoming of customers
• Always strive towards an exceptional customer experience

requirements and qualifications

• 2-4 years of experience in similar role
• Customer oriented approach
• Excellent communication, interpersonal and leadership skills
• Critical thinker and problem-solving skills
• Team player
• Good organizational and time-management skills

We're looking for a Brand & Admin Manager

The Paulaner Brauhaus Singapore family is growing and looking for new members with all backgrounds and experience to join our diverse family.

We are the Asian flagship store of the Paulaner brewery and offer a wide range of premium quality beers and typical dishes from Bavaria in an authentic environment.

You are:

Need to be able to communicate fluently in German with our Head Quarter (speaking and writing)

High level knowledge of German culture

Experienced with highest level of professionalism
Able to work under pressure
Passionate of your work to offer the best possible service
English speaking and writing fluently

Candidates who require work pass need not apply as there's no quota available unfortunately

What can we offer you?

Exciting international environment

Opportunities for individual development

Competitive salary, bonus

Training & great career opportunities

Meals, Uniform, Transport provided

25% staff discount

Come over to our booth to pass us your CV or you could

forward to [email protected].

We will contact relevant candidates only, thanks for your understanding.

Prost,

Paulaner Bräuhaus Singapore

Our client ST Engineering is seeking a Testing Commissioning Manager for rail and road projects.

Details as follows:

Testing & Commissioning Manager

Job Description:

• Developing testing & commissioning plans and procedures for SCADA systems

• Conducting site visits to ensure that SCADA systems are installed according to design specifications

• Conducting testing to ensure that the system is functioning safely and efficiently

• Identifying and resolving issues that may arise during the commissioning process.

• Lead and develop the respective ownership of all activities pertaining to commissioning which will involve partial oversight of project engineers and site supervisors as it pertains to commissioning scope.

• Review and acknowledge/approve on all project documents including design drawings, equipment submittal, specifications, quality control plan and understand project requirements pertaining to start-up and commissioning compliances

• Participate in the key design reviews such as P&ID, Equipment Layout, and HAZOP to ensure that the pre-commissioning and commissioning requirements are incorporated into the design of the facilities

• Schedule and execute all the required inspections and tests are being carried out in accordance with the approved plan and keep proper documentation.

• Liaise and coordinate with system provider, contractors and authorities, to establish the testing & commissioning schedule.

• Organize and lead the integrated test meetings with internal and external parties

• Development of Test & Commissioning Plans and Integrated Test Plans

• Ensuring that all systems and components are tested in accordance with project requirements

• Analyzing test results and identifying any issues or deficiencies

• Working closely with system provider / sub-contractor, design and construction teams to resolve any technical issues during testing and commissioning

• Preparing and maintaining comprehensive documentation, including test reports and commissioning records

• Ensuring compliance with safety regulations and quality standards during testing and commissioning activities

Job Requirement:

• Bachelor Degree in Electrical Engineering/Computer Engineering and minimum 3-5 years of relevant working experience in testing & commissioning of SCADA system and building services

• Knowledge and experience of the Rail / Infrastructure Industry

• Experience in developing and implementing testing and commissioning plan

• Extensive knowledge of industrial standards / guidance’s / good practice

• Strong knowledge of health, safety and environmental regulations

• Capable of reading electrical drawings, construction drawings and 3D BIM Modelling

• Good interpersonal, planning, analytical and problem-solving skill

• Able to work independently

• Knowledge in BIM / AutoCAD skills will be an advantage

• Good oral and written communication skills

• Good Microsoft office knowledge and skills

Location: Ang Mo Kio

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

The Job:

• To be responsible for managing day-to-to-today activities in treasury and corporate functions to meet the financial and regulatory obligations of the group
• To assist the Group in audit and accounts functions.
• To perform a broad range of treasury functions which includes cash management, bank loan management including rollovers, drawdown and compliance
• In charge of opening and maintenance of bank accounts, internet banking and application of bank facilities.
• To identify business and market opportunities and work closely with banks for new funding scheme and evaluate current scheme for improvement
• To support audit related matters including preparation of bank and directors’ confirmations

The Requirements:

• Min Degree Holder with Min 8-10 years of relevant working experience
• Proficient in MS Office

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

Assistant Contract Manager [M&E Industry]

Basic: $4,000 - $5,800
Working Hours: 5 Days Mon-Fri (830am to 530pm)
Location: Jalan Kilang Timor, Redhill (Office)

Job Responsibilities

• As part of Tender/Contracts Team responsible in Pre/Post-Contracts administration
• Prepare and analyze cost comparison
• Obtaining quotations, liaising and negotiate with sub-contractors and suppliers
• Prepare Variation Orders, claims, final accounts, settlement and sub-contractor payments
• To assist in contract administration, prepare progress claim(s) and liaise with the Client’s representative.
• Review and preparing of response for claims and variation costs;
• To compile subcontractor quotations and submit for review and approval;
• To review and verify the Subcontractor’s / Supplier’s claims and prepare payment certificates and to obtain approval from various approving parties;
• Preparation of final accounts and variation submissions;
• Any other contracts management related job

Requirements:

• Degree / Diploma in Quantity Surveying / Building or equivalent from a recognized University.
• Minimum 5 years of related working experience in industrial projects.
• Good working knowledge in Mechanical and Electrical.
• Good knowledge of Singapore health and safety rules and regulations.
• Good knowledge of materials and works for site usage
• Good knowledge on local pricings

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

The Restaurant Manager is responsible for overseeing the daily operations of the restaurant, ensuring a high level of customer satisfaction, managing staff, and maintaining the overall quality of service. This role requires strong leadership skills, a customer-oriented mindset, and the ability to manage financial aspects of the restaurant effectively.

Job Description:

Operations Management:

- Oversee the day-to-day operations of the restaurant, including opening and closing procedures.

- Ensure compliance with health, safety, and sanitation standards.

- Monitor inventory levels and order supplies as needed.

- Coordinate with kitchen staff to ensure timely and accurate food preparation.

Staff Management:

- Recruit, hire, train, and supervise restaurant staff.

- Schedule shifts and manage labor costs.

- Conduct regular performance reviews and provide ongoing training and development.

- Foster a positive and inclusive work environment.

Customer Service:

- Ensure high levels of customer satisfaction by providing excellent service.

- Handle customer complaints and resolve issues promptly and effectively.

- Monitor online reviews and feedback, and implement improvements as needed.

Key Requirements:

- Extensive (10+ years) in international restaurant concepts

- Proven pre-opening experience and knowledge to work seamlessly with the Directors to successfully plan and manage the pre-opening of a new restaurant

- Previous working experience with WILD HONEY - this is critical as our business is highly complex and takes years to master

- Outstanding and proven guest relations abilities

- Able to manage difficult situations in the moment and when they arise

- Outstanding and proven communication skills with excellent English in both verbal and written form

- Operations knowledge and ability to manage the day-to-day functioning of the restaurants

- A high level peerless individual to partner to the Directors to help oversee and manage the operations (see below)

- Detailed working knowledge of REVEL POS System, RESERVATIONS, YIELD MANAGEMENT including menu programming and back-end reports

- Proven ability to manage and meet company goals and financial targets

- Willingness to work weekends, evenings and PH

- Able to build long term relationships with staff and guests and build up a loyal client base

Note:

Due to manpower constraints, only shortlisted candidates will be contacted.

JOB DESCRIPTION

1. OPERATION PERFORMANCE

Provide strategic support and assistance to the Operations Manager and Assistant Operations Manager on the following key administrative functions:

❖ Monitoring outlet performance on social media on a daily basis and implement ongoing strategy to maintain desired review and rating.

✓ Facebook, Google and TripAdvisor 4.5

❖ Populate and analyses guests’ feedback to identify and strategize room for improvement.

❖ Analyses daily sales performance to identify under performance area and presents improvement strategies.

❖ Prepares information to disseminate to team during daily pre-service briefing in terms of performance report, guests’ feedback, product knowledge and any relevant matters towards improvement of service.

❖ Follow up with respective team members assigned to stock control, HR matters, FFE on any pending or outstanding matters to be resolved.

❖ Ensure end of shift Daily Sales Reporting and cashier reconciliation are done and reported accurately in line with company policies and procedures.

❖ Ensure sufficient security personnel are scheduled to meet day-to-day demand and in compliance with legal requirement. (NIGHT BUSINESS)

❖ Be updated with relevant licences and any form of contracts to ensure they are valid and in compliance with respective legislation or agreement. (NIGHT BUSINESS)

2. LEARNING AND DEVELOPMENT

❖ Coordinate closely with HR on OJT for all new employee following the 1-Group Training Outline.

❖ Develop, monitor and schedule OJTs in compliance with HR policies and procedures for all staff to ensure that they are equipped with the necessary tools, skills and knowledge relevant to the outlet productivity and efficiency needs.

❖ Regularly monitor and conduct training needs analysis of staff to identify improvement needed for their personal development towards achieving company’s objectives.

❖ View training as on-going practice, develop weekly and monthly training plan.

3. PEOPLE MANAGEMENT

❖ Display the suitable management/leadership style that would nurtures healthy workplace relationship and sense of belonging.

❖ Be the outlet’s ambassador in promoting open discussion, collective leadership and equal opportunity among all staff.

❖ Ensure that all staff are kept updated on new company’s policy & procedures and briefed on the company’s vision & mission.

❖ Disputes, disciplinary actions and performance management are conducted fairly, timely and unbiased in compliance with HR standard operating procedures, policies and procedures.

❖ Monitor staff scheduling and maintain labour cost as per budget.

❖ Participating in HR recruitment processes in accordance to stipulated policies and procedures.

❖ Ensure team members entitlements and benefits are up to date with HR department and relevant claims are attended to promptly.

❖ Accountable for submission and accuracy of staff timesheet to avoid dispute.

❖ Arrange 1:1

4. EVENT MANAGEMENT

❖ Working closely with event team on monitoring event conversation rates meet desired target. Continuously review all enquiries, providing support in ensuring event enquiries are attended.

❖ Attend personally or assigns a 2IC manager to attend the EO meeting and ensure timely operational plans and necessary liaison are made in expediting the event’s requirements.

❖ Coordinate with Senior Team Members on manpower requirement and arrangements.

❖ Conduct personally or assign a 2IC manager for the pre event briefing with Event Coordinator and event’s client to ensure all requirements are met to client’s satisfaction (BIBOL).

❖ Conduct pre event briefing with team members on event’s requirements, special requests, service sequence etc

5. SALES & MARKETING PLANNING AND STRATEGY

❖ Work closely with marketing team to develop plans and strategy to drive revenue, footfall and increase brand awareness which are align with the Group Vision Mission, Business Vision Mission, VPC, USP and Brand Pillars managing both Offline & Online Business.

❖ Ensure that marketing team update social media presence and all comments and feedbacks are responded timely and accordingly, in a professional manner.

❖ Coordinating with marketing team to ensure that all promotional aspects or materials are accurate and posted respectively within timeline.

❖ Disseminate information and mechanics on marketing drives with team members to ensure operational follow ups are executed.

6. FINANCIAL MANAGEMENT

❖ Prepares daily and monthly revenue targets to be submitted to finance department.

❖ Ensure sales transactions are carried out in accordance to company’s policies and procedures.

❖ Follow up with assigned team member to ensure cash/sales reconciliation at end of day is performed per standard operating procedures and in compliance with finance department policies and procedures.

❖ Daily Sales Target spreadsheet and Daily Sales Report are updated and filled up respectively before sending to the respective DSR forwarders list

❖ Ensure that the Cost of Goods are monitored and maintained accordingly through authorized procurements, submission of invoices to Finance and updating of Eatec.

❖ Generate Product Mix daily, weekly or monthly where deemed necessary to monitor discrepancies and analyse items sales performance.

❖ Responsible for accurate configuration of Agilisys.

❖ Approve and review business petty cash claims.

7. REPAIR & MAINTENANCE

❖ Conduct periodical checks on the entire venue and its surrounding, create a snag list of FF&E items requiring repair or maintenance.

❖ Ensure proper maintenance of all the system which includes and not limited to Agilisys, Av & Sound, Projectors.

❖ Responsible for acquiring quotation for approval by Direct Report on items needing repair or maintenance.

❖ Inspect and identify areas that are not in compliance with prevailing health and safety legislations and necessary immediate action is taken to rectify.

JOB REQUIREMENTS

ESSENTIAL CORE SKILLS

Interpersonal Skills –form an integral fabric of any business internal and external network. It is of paramount importance to be able to demonstrate the ability to interact or articulate with professional mannerism with all stakeholders in any given situation; from presenting business objectives to pacifying agitated customer.

Organizational Skills – Managing a whole property warrants juggling and multi-tasking day to day operational demands. This skill set will demonstrate the urgency to prioritize various tasks and manage timeline efficiently. Good time management and attention to detail will be an integral attribute to be at the forefront of any task.

Decision-Making Ability – In this fast pace industry, they are lots of decisions to be made that demands constant thinking on your feet. It ranges from “pop-up” issues that require lateral thinking decisions to short- and long-term strategic executive decisions that will undergo C-Leadership process. The primary skills set in both situational decision making and strategic executive decisions require a sound analysis and market knowledge.

Business Sense (Entrepreneurial skills) – Administrative duties are amongst the primary tasks in a managerial job scope. It is a responsibility that intertwined or co-reliance with other day to day operation’s needs. A well-developed entrepreneurial skill will facilitate operational efficiency in outlet management.

1. OPERATION PERFORMANCE

Provide strategic support and assistance to the Operations Manager and Assistant Operations Manager on the following key administrative functions:

❖ Monitoring outlet performance on social media on a daily basis and implement ongoing strategy to maintain desired review and rating.

✓ Facebook, Google and TripAdvisor 4.5

❖ Populate and analyses guests’ feedback to identify and strategize room for improvement.

❖ Analyses daily sales performance to identify under performance area and presents improvement strategies.

❖ Prepares information to disseminate to team during daily pre-service briefing in terms of performance report, guests’ feedback, product knowledge and any relevant matters towards improvement of service.

❖ Follow up with respective team members assigned to stock control, HR matters, FFE on any pending or outstanding matters to be resolved.

❖ Ensure end of shift Daily Sales Reporting and cashier reconciliation are done and reported accurately in line with company policies and procedures.

❖ Ensure sufficient security personnel are scheduled to meet day-to-day demand and in compliance with legal requirement. (NIGHT BUSINESS)

❖ Be updated with relevant licences and any form of contracts to ensure they are valid and in compliance with respective legislation or agreement. (NIGHT BUSINESS)

2. LEARNING AND DEVELOPMENT

❖ Coordinate closely with HR on OJT for all new employee following the 1-Group Training Outline.

❖ Develop, monitor and schedule OJTs in compliance with HR policies and procedures for all staff to ensure that they are equipped with the necessary tools, skills and knowledge relevant to the outlet productivity and efficiency needs.

❖ Regularly monitor and conduct training needs analysis of staff to identify improvement needed for their personal development towards achieving company’s objectives.

❖ View training as on-going practice, develop weekly and monthly training plan.

3. PEOPLE MANAGEMENT

❖ Display the suitable management/leadership style that would nurtures healthy workplace relationship and sense of belonging.

❖ Be the outlet’s ambassador in promoting open discussion, collective leadership and equal opportunity among all staff.

❖ Ensure that all staff are kept updated on new company’s policy & procedures and briefed on the company’s vision & mission.

❖ Disputes, disciplinary actions and performance management are conducted fairly, timely and unbiased in compliance with HR standard operating procedures, policies and procedures.

❖ Monitor staff scheduling and maintain labour cost as per budget.

❖ Participating in HR recruitment processes in accordance to stipulated policies and procedures.

❖ Ensure team members entitlements and benefits are up to date with HR department and relevant claims are attended to promptly.

Page 5 of 7

❖ Accountable for submission and accuracy of staff timesheet to avoid dispute.

❖ Arrange 1:1

4. EVENT MANAGEMENT

❖ Working closely with event team on monitoring event conversation rates meet desired target. Continuously review all enquiries, providing support in ensuring event enquiries are attended.

❖ Attend personally or assigns a 2IC manager to attend the EO meeting and ensure timely operational plans and necessary liaison are made in expediting the event’s requirements.

❖ Coordinate with Senior Team Members on manpower requirement and arrangements.

❖ Conduct personally or assign a 2IC manager for the pre event briefing with Event Coordinator and event’s client to ensure all requirements are met to client’s satisfaction (BIBOL).

❖ Conduct pre event briefing with team members on event’s requirements, special requests, service sequence etc

5. SALES & MARKETING PLANNING AND STRATEGY

❖ Work closely with marketing team to develop plans and strategy to drive revenue, footfall and increase brand awareness which are align with the Group Vision Mission, Business Vision Mission, VPC, USP and Brand Pillars managing both Offline & Online Business.

❖ Ensure that marketing team update social media presence and all comments and feedbacks are responded timely and accordingly, in a professional manner.

❖ Coordinating with marketing team to ensure that all promotional aspects or materials are accurate and posted respectively within timeline.

❖ Disseminate information and mechanics on marketing drives with team members to ensure operational follow ups are executed.

6. FINANCIAL MANAGEMENT

❖ Prepares daily and monthly revenue targets to be submitted to finance department.

❖ Ensure sales transactions are carried out in accordance to company’s policies and procedures.

❖ Follow up with assigned team member to ensure cash/sales reconciliation at end of day is performed per standard operating procedures and in compliance with finance department policies and procedures.

❖ Daily Sales Target spreadsheet and Daily Sales Report are updated and filled up respectively before sending to the respective DSR forwarders list

❖ Ensure that the Cost of Goods are monitored and maintained accordingly through authorized procurements, submission of invoices to Finance and updating of Eatec.

❖ Generate Product Mix daily, weekly or monthly where deemed necessary to monitor discrepancies and analyse items sales performance.

❖ Responsible for accurate configuration of Agilisys.

❖ Approve and review business petty cash claims.

7. REPAIR & MAINTENANCE

❖ Conduct periodical checks on the entire venue and its surrounding, create a snag list of FF&E items requiring repair or maintenance.

❖ Ensure proper maintenance of all the system which includes and not limited to Agilisys, Av & Sound, Projectors.

❖ Responsible for acquiring quotation for approval by Direct Report on items needing repair or maintenance.

❖ Inspect and identify areas that are not in compliance with prevailing health and safety legislations and necessary immediate action is taken to rectify.

Junior Cook

Job Description:

-Fry rice, noodles

-Deep Frying

-See order and food packing for take away and delivery

-Other kitchen duties.

Requirement:

-Experience of frying and deep frying preferred

-Know to use Combi Oven preferred

-10hrs/day, 6days per week

Remuneration:

-$2400++

-CPF Contribution

-Full Attendance Incentives

-Punctuality Incentives

-Monthly Sales Target Comm

-Meal Provided & etc

-Training provided.

☎️ Interested pls

WhatsApp:+65 9832 6806