Total 3,547 brand manager job vacancies in F&B / Tourism / Hospitality category in Singapore

Company Description

We Asia Pacific Marine & Engineering Pte Ltd and we are the leading specialist in shipbuilding, conversion, modules and ship-repairing works in Marine Industry and we are the leading company in oil and gas to do the infrastructure services with extensive international experience offering fully integrated engineering design, procurement, and construction services to the oil and gas, petroleum, petrochemical, and pharmaceutical industries.

Our Services

・Piping system Fabrication & Installation

・Electrical system Project works

・Scaffolding & Erection Works

・Grit Blasting , Spray Painting , Tank coating & Hydro jetting

・Steel work / Modules Fabrication & Installation

We are currently searching for a QA/QC Manager & NDT Level-III for our company .

Key Responsibilities:

1. Develop and implement quality control procedures and policies to ensure that products and services meet the required quality standards.

2. Conduct regular inspections and audits to identify areas for improvement and ensure compliance with quality control processes.

3. Manage and oversee the NDT activities, including the supervision of NDT technicians, ensuring that all testing is performed accurately and in accordance with industry standards.

4. Review and analyze test results, identify any deviations or non-conformities, and take appropriate corrective actions to address them.

5. Collaborate with cross-functional teams, including production, engineering, and procurement, to resolve quality-related issues and implement preventive measures.

6. Develop and deliver training programs to educate employees on quality control processes, NDT techniques, and industry standards.

7. Stay updated with the latest developments in quality control methodologies, NDT techniques, and industry regulations, and implement best practices within the organization.

8. Prepare and maintain quality control documentation, including inspection reports, test records, and quality assurance procedures.

9. Participate in customer and regulatory audits, ensuring compliance with all quality control requirements and addressing any non-conformities.

Requirements:

1. Bachelor’s degree in Engineering or a related field.

2. Certified NDT Level-III in at least two NDT methods (e.g., ultrasonic testing, radiographic testing, magnetic particle testing).

3. Proven experience in quality control management, preferably in a manufacturing or engineering environment.

4. Strong knowledge of quality control methodologies, NDT techniques, and industry standards (e.g., ASME, API, ASTM).

5. Excellent analytical and problem-solving skills, with the ability to identify and address quality-related issues effectively.

6. Strong leadership and communication skills, with the ability to collaborate with cross-functional teams and train employees on quality control processes.

7. Attention to detail and a commitment to delivering high-quality products and services.

8. Familiarity with quality management systems (e.g., ISO 9001) and their implementation.

9. Able to commit to 5.5 days week

Job Summary

The Retail Operations Manager oversees the end-to-end operations and plays a pivotal role in maintaining the store's success, ensuring it runs efficiently while providing exceptional services to clients and customers.

Job Description

1. Team Management:

• Implement and enforce store policies and SOPs in alignment to Company Standards and AVS guidelines.
• To recruit, coach and manage a team of pet care professionals, groomers and support staff.
• Leading and developing team to ensure sufficient skills and knowledge are in place to meet goals.
• To organize, coordinate work schedule and assigning of tasks to staff.

2. Retail & Operating Management:

• To oversee all day-to-day operations of store, including grooming, retail and any other services.
• Manage and track store financials, including budgets, revenue, expenses, and profitability.
• Review and analyze sales performance and provide recommendations to increase store sales.
• Maintain high standards of customer service and ensure a positive and welcoming experience to all visitors.
• Address and resolve issues and feedback promptly and professionally.

3. Customer Experience:

• Establish and maintain customer relationships, provide considerate services to all customers.
• Identify strategies to enhance store customer experience and drive sales performance by conducting regular reviews on how to further expand our customer base, increase store traffic and optimize profitability.

4. Procurement, Inventory Management, & Fulfillment:

• Oversee store inventory levels and ensure the high level of inventory accuracy by monitoring, scheduling and ordering inventory as required.
• Responsible for tracking the fulfillment rate and service rating of orders from all online and offline platforms
• Conducting of stock takes on a regular basis and reconcile discrepancies.

Requirements:

• Minimum 3 years of experience in retail or service industry, which includes at least 1 year of management role, preferably in a pet-related or service industry
• Exceptional leadership qualities
• Excellent communication, interpersonal and customer service skills
• Strong organizational and time management skills
• Problem-solving and decision-making abilities
• Passion for pets and dedication to their well-being
• Able to work retail hours

The position is to assist in managing the day to day business of the retail shop, achieving all performance targets and goals as well as by leading the team to ensure high level of guest satisfaction maximizing margins. Assist to develop merchandise to optimize profitability, develop innovative ideas, plans and assist to maintain statistical and financial reports.

Primary Responsibilities

• To work closely with the Boutique Manager to achieve optimal revenue, set targets, forecast and budgets for Boutique
• To support induction and trains Retail Associates in sales, revenue, technical and product knowledge skills.
• To manage retail floor team in day to day operations for Boutique and ensuring consistent high customer service level and seamless shopping experience for customers.
• To review with Boutique manager allocation and control of Boutique’s expenses.
• To work with Boutique Manager in merchandise development and curating consignment brands
• To maintain and control well balanced stocks levels in the Boutique
• To manage all online queries, orders, deliveries and communications for Boutique especially during peak and festive seasons
• To work with Boutique Manager to empower Boutique’s team with consistent customer service skills, hotel communications and product knowledge via training and daily store briefings
• To work with Boutique Manager to review and analyse ways to move slow moving merchandise and maximise on fast moving, best seller merchandise for both in store and online. To ensure gourmet merchandise with near expiry dates to be cleared and minimise cost for write off
• To take charge of monthly inventory stock takes together with Finance team
• To ensure safe working practices are followed and adhered to including emergency procedures
• To champion and lead festive season hamper production and operations working closely with Boutique Manager and Boutique’s team.
• Performs any other duties and responsibilities that may be assigned.

Housekeeping Manager

Highlights:

• Industry: Hospitality (4 Star Hotel)
• Nearest MRT: Dobhy Gaut (5 Mins walk)
• Remuneration: Up to $3500
• 6 days work week -
  Rotating Shift: 7am – 3pm / 3pm – 11pm / 11pm - 7am.
• AWS + Performance Bonus

The Challenges:

• Organize and supervise the day-to-day housekeeping operations to ensure rooms and public areas are well-maintained for the comfort of guests.
• Plan resources, allocate work assignments, supervise cleaning activities, inspect the rooms and monitor the turnover of rooms to uphold the highest level of cleanliness and efficiency of the team.
• Look into escalated guest concerns and implement improvement, innovation and sustainability plan for the department.
• Monitor operational risks including security threats, emergency situations and the team compliance with hygiene and workplace safety requirements.
• Provide coaching to team members and managing team development needs and performance.
• Other general administrative tasks and ad-hoc duties assigned by management.

What it Takes:

• Minimum of 2 – 3 years of relevant experience in similar capacity
• Able to work well under fast paced environment.
• Willing to work 8 hours shift including weekends and PH

Interested Applicants, please submit a copy of your updated resume (in MS Word Format) and send to [email protected]

Talents@Work Pte Ltd (21C0501)

Joshua (R22107946)

*We regret to inform that only shortlisted candidate will be notified. Thank you

Job Responsibilities

• Manages technology incidents impacting UOB group businesses
• Work with relevant business & technology group/units to comply with the Incident and Problem Management processes and procedures, to facilitate and improve incident recognition, logging, assignment, tracking, status notification, escalation, documentation and management reporting in full compliance with UOB standards on Incident and Problem Management functions
• End to end ownership of the Major Incident with the aim to minimize the time to restore the services.
• Establishing strong command and control of an Incident, establishing clear accountability and precise evaluation of complex issue scenarios.
• Participation in all incident resolution calls to facilitate incident determination, recovery and resolution
• Timely incident recognition, logging, assignment and resolution (or bypass / temporary resolution where permanent resolution within the allotted timeframe is not feasible) with proper documentation
• Incident progression co-ordination and monitoring of Incidents and potential areas through symptoms, trends or deviations from standards
• Escalation of critical and unresolved Incidents to appropriate levels of management
• Ensure incident data is accurately captured and documented in the incident reporting tool.
• Post Incident activity to ensure highest levels of service quality and improving service levels through identification of problem trends and causes which impact the delivery of production services.
• Ability to communicate well and manage highly stressful situations during the Incident.
• Problem Management: Experience in various problem-solving methods like five whys, Fish bone etc. End to end ownership to initiate, track and the closure of problem tickets and the preventive actions.
• Participate in the standard Post-mortem (Root cause analysis) process to ensure no repeat of any technology incidents with known root cause.
• Management reporting
• Effective and accurate incident reporting and assignment by using tools, which are customized and implemented, where applicable. Work towards effective use of these automated solutions with other tools and procedures within command center/ datacenter, in order to garner and present an accurate picture of the incident situation, minimize adverse change impact, and facilitate the incident recognition and resolution process.
• Work in co-operation with other Technology & Operations/Shared Infrastructure Services functions to help maintain an acceptable audit rating.
• KPI Metrics and Reporting: Capture Incident timelines in ticketing tools, Incident Impact and Resolution Duration and the associated KPIs.
• Ensure compliance to Group Technology & Operations Policies and Standards

Job Requirements

• Bachelor’s degree in Business, Computer Science, or related discipline required.
• ITIL certification is a must
• 8-10 years managing complex IT initiatives in a matrix environment or Operational Line Managers experience is preferred.
• Excellent English communication skills (written and oral), with experience interacting with all levels of management
• Experience in Application support, Knowledge on EOD Batch processing, Infrastructure (Storage, Network, Unix/Linux etc), Web/Application/Middleware services, Good to know Payments flow.

The main responsibilities and tasks of this position are listed as, but not limited to the following:

• Reporting to the Director of Food & Beverage, this role is responsible for the managing of all Food & Beverage outlets and banquet group functions held within the Hotel
• Ensure that all the outlets and banquets are managed efficiently according to the established concept statements and adhere to company policies & procedures.
• Provide leadership in building a cohesive and effective team across the Food & Beverage outlets and banquets.
• Delegate responsibilities to the team and ensure completion of tasks.
• To represent the F&B department on the hotel's executive committee in the absence of the Director of Food & Beverage
• Ensure that corrective actions are taken where necessary by Outlet Managers and Senior Banquet Manager upon monitoring the service and food and beverage standards in all outlets and banquets.
• To assist and on duty during peak periods and practice hands-on management style.
• To handle guest and employee inquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure service recovery with guests.
• To establish good rapport with guests maintaining good customer relationship and handle all guest complaints, requests and enquiries of food, beverage, and service.
• To personally and frequently verify that guests in the outlets are receiving the best possible service.
• To spend time in the outlets (during peak periods) to ensure that the outlet is managed well by the respective outlet team and functions to the fullest expectations.
• Work with Director of Food & Beverage to develop annual business plan/budget and set strategic Food & Beverage goals.
• To ensure that each Food & Beverage outlet and banquet is managed successfully as an independent profit center.
• To assist the Director of Food & Beverage with F&B pricing and sales policies, strategies and plans to achieve the revenue and profit objectives of the Hotel, through enhancement of F&B sales, banquet, and promotions.
• Be informed of the latest F&B trends, beverage brands and establish promotions for the designated outlet and bar should the trend/brand apply.
• To analyze daily revenue and monitor upselling strategies and recommend innovative promotions to achieve profit.
• To assist the Director of Food & Beverage in preparing an accurate monthly forecast on covers, average check, revenue and expenses and schedule resources.
• To constantly review operating standards and implementation of new and innovative ideas to optimize revenue and profits.
• Directs weekly F&B Department meeting covering all necessary subjects pertaining to the proper function of the department, including future banquets, operational problems, possible changes in procedures, new management policies etc and submits reports on the minutes of the meeting.
• Coach and motivate the team to deliver high performing service and product standards.
• Counsel and discipline subordinates decide on appropriate disciplinary action including termination of employment.
• To perform any other duties that may be assigned by the management.

Roles & Responsibilities

The exclusive fine-dining establishment integrates fine dining cuisine Restaurant.

• Managing and oversee daily operations and ensure compliance to operations standards and procedures
• Managing restaurant financial objectives by forecasting requirements, scheduling expenditures through best monitoring methods via tracking, monitoring and analyzing Sales, Labour & Food cost variances
• Plan weekly schedule planning and daily team floor plan
• Hires, trains and provide on-going communication to staff and deliver first-class service to customers
• Propose staff changes in assigned areas, including hiring, promotion, demotion and vacation leave
• Maintain safety requirements in the restaurant
• Handles customers' feedback promptly
• To comply ad-hoc with all the admin and paperwork requirements
• Assist and support any other relevant business duties and responsibilities as and when assigned by the Management.

Job Highlights

• Pre-opening team
• Dynamic work environment
• Open and collaborative culture

Opening in 2023, Artyzen Singapore will be the first new hotel added to Singapore’s Orchard Road district in over a decade. What was once the sprawling home of the late Tan Hoon Siang (grandson of Singapore philanthropist Tan Tock Seng) is being transformed into a 20-story luxury property. The 142 rooms will sport a distinctive aesthetic, fusing reinterpreted facets of Peranakan art and style with contemporary design.

Responsibilities:

• Assist the Restaurant Manager in the hiring, training, scheduling, and supervising of restaurant staff.
• Ensure all employees adhere to company policies and procedures, including health and safety regulations.
• Assist in the development and implementation of restaurant policies and procedures, including training programs and standard operating procedures.
• Ensure that all guests receive exceptional customer service and that their needs are met in a timely and professional manner.
• Work with the Restaurant Manager to develop and execute marketing and promotional programs to drive business and increase revenue.
• Ensure that the bar operates within the budget, maximizing revenue and minimizing expenses.
• Maintain accurate records of inventory, orders, and sales, and provide regular reports to the Restaurant Manager.
• Manage daily operations of the restaurant, including opening and closing procedures, overseeing reservations, managing inventory, and ensuring cleanliness and sanitation standards are met.
• Train and supervise restaurant staff, ensuring high-quality service is delivered to all guests.
• Maintain an inventory of wines, ensuring all bottles are stored properly and rotated regularly to maintain freshness.
• Conduct regular wine tastings for staff to increase their knowledge of wine and the ability to recommend and pair wines with dishes.
• Develop and maintain relationships with wine distributors to ensure the restaurant has access to a diverse selection of wines.
• Ensure all bar equipment is functioning properly and schedule maintenance or repairs as needed.
• Stay up to date with industry trends and attend industry events and conferences to network and stay informed.

Qualifications:

• Proven experience as an Assistant Restaurant Manager, preferably with a focus on high-end dining.
• Sommelier certification or equivalent experience and expertise in wine selection and pairing.
• Excellent communication and interpersonal skills, with the ability to lead and manage a team.
• Strong organizational and multitasking skills, with the ability to prioritize tasks in a fast-paced environment.
• Knowledge of restaurant operations, including inventory management, sanitation standards, and financial reporting.
• Professional Certification in hospitality management, culinary arts, or a related field preferred.
• Experience with scheduling and labor cost management.
• Proficient in computer skills, including MS Office and restaurant POS systems
• Good command of written and spoken English.
• Adaptable and outgoing with excellent interpersonal skill.
• Ability to work under pressure and be flexible as part of the pre-opening team.
• Passionate and enthusiastic with a positive ‘can-do’ attitude.

1. Facilities and Building Project Coordination and Management

• Manage the tender process (drafting of tender specification, participate in tender evaluation and recommendation etc)
• Participate in project oversight and follow up
• Handover of project document and commissioning etc

2. Building/Facilities Maintenance and Management

• Manage and maintain the building and facilities in TLL such as biological research labs with various support facilities (e.g cell culture room, walk-in environmental chamber and cold room, Bio-containment lab, clinical GMP facilities etc)
• Manage and attend to breakdown call. Liaise with equipment/building maintenance vendor for maintenance and rectification works etc
• Develop and fine-tuning of facilities maintenance framework. This includes the management of resources, costing, documentation etc

3. Facilities/Engineering Performance Inspection and Validation

• Liaise with inspector (QP. LEW etc) for inspection works such as PE licensing, lift, facilities certification, BCA, SCDF as required by the regulatory authority

4. Any other adhoc duty as required

Requirements:

• Possess at least a Degree in Building Management, Building Engineering, Science, Bioscience, Life Science or equivalent
• Minimum 8 years of relevant working experience in facilities and building management of a biological environment such as biological research laboratory, clinical lab, hospital, GMP facilities or bio-containment facilities
• Good fundamental knowledge or experiences in managing biological laboratory facilities such as walk-in cold room, environmental chamber, scientific equipment and clinical facilities. Candidate with experience in managing GMP facilities or bio-containment would be an added advantage
• Experience in managing at least three medium scale projects (above S$100,000) on facilities or building renovation/upgrading works. Scope should include participated in tender processing, project coordination and management etc
• Good writing, communication and people skill
• Meticulous and systematic
• Able to multitask

Salary and benefits are commensurable to educational qualifications and working experience of the candidates. Benefits include annual leave, medical and flexi-benefits, etc.

Interested individuals should send their curriculum vitae to:

Ms Chook Mee Lan
Director (Facility & Engineering Services)
Temasek Life Sciences Laboratory Ltd
Email: meelan@tll.org.sg

For more info, please refer to our website: www.tll.org.sg.

(Please note that only shortlisted candidates will be notified)

Looking For a Career Switch into a Fast-Food Service Industry? We Want You!

RESPONSIBILITIES

- Ensure the service level is achieved and exceed our guest expectation through friendliness services and provide clean and comfort dining experience

- Supervise on the efficiency and accuracy of customer order promptly delivery within the established speed of service guidelines

- Supervise/ In charge of the restaurant daily cash handling and security process

- Work with marketing department on marketing plan and launching of new product

- Monitor and maintain of restaurant inventory to ensure sufficient supplies are met for smooth operations

- Be compliant with all government and BK policies/regulations

- Take charge of restaurant’s recruitment, training and operations needs are fulfilled

- Supervise daily operations and effectively retain team talents

- Conduct performance assessment, make recommendations or termination of poor performing crews

QUALIFICATIONS

- Possess a Diploma or Degree in F&B / Hospitality or equivalent qualifications

- Entry level candidates are welcome to apply as training will be provided

- Meticulous and Analytical

- Positive attitude and able to handle pressure

- Able to work evenings, weekends and Public holidays

- Proficiency in Microsoft office

- Preferably having past experience in QSR restaurant

Successful candidates will be placed on a 3 months on-the-job intensive training with Burger King Singapore before commencement of the official position.

The incumbent is responsible for supervising and assisting the Food & Beverage Manager in outlet operations.

Primary Responsibilities:-

• To assist the Food & Beverage Manager in carrying out his function of efficiently administering and organizing the outlet into a profitable center and increasing revenue.
• To lead and supervise a shift which includes inspecting table and work area layouts and settings, ensuring service quality and any other hygiene matters.
• To ensure that mis-en place/side station is all set up with food items, non-food items such as crockery and chinaware before the shift commences.
• Managing restaurant financial objectives by forecasting requirements, scheduling expenditures through best monitoring methods via tracking, monitoring and analyzing Sales, Labour & Food cost variances.
• Building customer relationship & loyalty by engaging with them.
• Understanding and practice Leading Quality Assurance (LQA) & FORBES standards within the outlet.
• To establish par stock and supervise inventory taking.
• To conduct departmental SOP training for all staff.
• To ensure that associates carry out their duties as per SOPs.
• To assist in forecasting staff requirements and in scheduling day off, vacation, and overtime requirements.
• To arrange for casual labour based on restaurant reservations
• To plan duty roster for team and track leave applications.
• Ensures that all associates adhere to the grooming standards set by the Hotel.
• To submit reports as and when required.
• To drive the team to meet the periodic sales target for the outlet.
• Attends meetings in the absence of Food & Beverage Manager.
• To undertake any other related task/duty/assignment that may be given by the Food & Beverage Manager.

Requirements:-

• Minimum 8 years of relevant food and beverage service and 5 years of supervisory experience.
• Diploma/Degree in Hospitality Management.
• Good leadership, coaching and managerial skills.
• Excellent interpersonal and people management abilities to develop an effective and motivated team to create memorable experience for all guests with exceptional service.

Job Responsibilities:

• Oversee the daily operations of a few outlets for efficient operations
• Recruit, hire, and train new managers in their direct area
• Provide solutions and alternatives to overcome operations challenges for all direct outlets
• Monitor sales and work toward meeting quarterly objectives
• Minimize cost and labor by reviewing schedules and inventory use
• Visit stores to evaluate operations, cleanliness, and efficiency of each area
• Handle food and beverage preparation and ensure desired quality and standards are achieved
• Provide excellent service experience to all customers
• Plan and assign daily workloads to team members.
• Develop and enforce established policies and procedures.
• Establish operational strategies to meet quality and customer service standards.
• Develop marketing strategies to improve sales and profitability.
• Maintain the outlet facility clean and safe.
• Obtain customer feedback and recommend necessary outlet operational changes.
• Organize regular meetings to discuss issues and updates.
• Address customer queries courteously and ensures customer satisfaction.
• Able to be a backup for all position
• Able to perform additional duties as requested by the Management as and when required

Requirements

• Possesses at least a Diploma in any field in F&B industry
• Minimum 5 years of experience in Management position
• With passion in working in F&B industry and its operational processes.
• Able to perform shifts and work on weekends and public holidays
• 6 days per week.
• Able to adapt to fast paced environment, resilient to changes and willing to accept new challenges.
• Team Player and able to work independently in a team.
• Good interpersonal skills to communicate with all levels of employees.
• Customer-centric
• Singaporean only

Benefits:

• Staff Uniform
• Staff Discounts
• Birthday Voucher
• Sales Target incentive
• Staff Meal

Roles & Responsibilities

The exclusive fine-dining establishment integrates fine dining cuisine Restaurant.

• Managing and oversee daily operations and ensure compliance to operations standards and procedures
• Managing restaurant financial objectives by forecasting requirements, scheduling expenditures through best monitoring methods via tracking, monitoring and analyzing Sales, Labour & Food cost variances
• Plan weekly schedule planning and daily team floor plan
• Hires, trains and provide on-going communication to staff and deliver first-class service to customers
• Propose staff changes in assigned areas, including hiring, promotion, demotion and vacation leave
• Maintain safety requirements in the restaurant
• Handles customers' feedback promptly
• To comply ad-hoc with all the admin and paperwork requirements
• Assist and support any other relevant business duties and responsibilities as and when assigned by the Management.

This position is responsible to assist and support the restaurant manager in managing and coordinating all operational activities of the restaurant outlet to achieve or exceed financial goals (revenue targets and profitability for the outlet). Ensure guests' and associates' satisfaction by maintaining high service standards established by the hotel.

Roles & Responsibilities:

• Review the logbook daily and prepare reports on special incidents and complaints.
• Assist to oversee the administration of weekly duty rosters.
• Ensure that restaurant operation equipment is in good condition at all times.
• Ensure that the outlet is fully equipped with the necessary supplies at all times.
• Maintain good communication with the kitchen operations team.
• Oversee the reservation system to maximize the outlet’s seating capacity.
• Coordinate with the Chef & F&B department heads on menus and promotions.
• Prepare action plans for promotions and follow-up to ensure the plans are followed.
• Prepare capital expenditures for the restaurant operation.
• Conduct market surveys and competitor analysis.
• Submit monthly forecasts.
• Submit training reports.
• Compile & Record accurate operating equipment inventories.
• Check details of purchase requisitions before approving them.
• Report deficiencies or breakage of operational equipment.
• Monitor slow-moving items and ensures that the Chef is aware of them.
• Monitor proper utilization of supplies.
• Ensure that staff levels are scheduled accordingly.
• Carry out a daily briefing before each operation.
• Ensure hygiene and cleanliness in the restaurant at all times.
• Appraise staff on their work performance annually.
• Delegate specific duties and responsibilities to subordinates.
• Encourage and constantly make an effort to keep staff morale high.
• Recognize and give incentives to deserving staff.
• Arrange staff overtime and compensation.
• Maintain and enhance staff grooming and personal hygiene.
• Give full and active support to the hotel’s environmental management efforts.

Requirements:

• Candidate must possess at least a Diploma/Advanced/Higher/Graduate Diploma in Food & Beverage Services Management, Hospitality/Tourism/Hotel Management, or equivalent.
• At least 3 Years (s) of working experience in the related field is required for this position.
• Willing to work on rotating shifts, weekends, and public holidays.

Additional Information:

• 5-day work week
• 13th month AWS and Performance Bonus
• Annual Leave from 10 days
• Up to 50% Associate Dining & Accommodation Discounts at Group Properties
• Referral Incentive of S$1,000*
• Career Development and Training opportunities

*Terms & Conditions Apply

We regret that only shortlisted applicants will be notified. We thank you for your interest in the position.

Job Description

• Oversee daily operations of the Cafe
• Guide and train staff to upsell food, beverage & promotional items
• Maintain high level of customer service standards
• Plan overall manpower, including daily duty roster to ensure optimum use of manpower
• Manage daily table bookings, seating, and special requests
• Reduce food, beverage and stocks wastage and optimise labour cost
• Ensure that supplies and stocks are sufficient for day-to-day operations
• Ensure overall store cleanliness and maintain the image of the brand
• Ensure regular maintenance and servicing of equipment to ensure outlet functions smoothly
• Any other duties assigned by the management

Requirements

• At least 3 years of cafe operation experience
• An active and pro-active individual who is willing to explore new things
• A hands-on individual who is willing to work in all areas in addition to leading and managing the team
• Good communication and interpersonal skills
• Customer-oriented

Position title : E-Commerce Manager

• Working Days: 5 days (Mon-Fri)
• Working hours : Start between 8am-10am and end between 5pm-7pm
• Location: Kaki Bukit
  

Company Overview:

We are a dynamic and rapidly growing fashion retail company, dedicated to providing trendy and stylish shoes to discerning consumers around the world. With a focus on both online and offline sales channels, we are looking for a committed and experienced Marketing Manager to join our team. If you have a passion for fashion, a deep understanding of brand marketing, and the ability to create impactful marketing campaigns, we invite you to apply and be part of our exciting journey.

Job Description

Key Responsibilities:

E-commerce Strategy:

• Develop and execute a comprehensive e-commerce strategy in alignment with company objectives.
• Analyze market trends and competition to identify growth opportunities.

Website Management:

• Oversee the maintenance and optimization of the e-commerce website, ensuring a user-friendly experience.
• Implement improvements to website design, navigation, and functionality.

Traffic and Conversion:

• Work closely with our Marketing Team to plan and execute digital marketing campaigns to drive traffic, conversion, and customer retention.
• Manage online advertising, email marketing, SEO, and SEM.

Inventory and Fulfillment:

• Collaborate with inventory and logistics teams to ensure product availability and efficient order fulfillment.
• Monitor inventory levels and recommend restocking strategies.

Analytics and Reporting:

• Utilize web analytics tools to track key performance metrics and produce regular reports.
• Make data-driven decisions to improve online sales and user experience.

Customer Experience:

• Monitor customer feedback and resolve any online shopping issues promptly.
• Enhance the overall online shopping experience to drive customer satisfaction and loyalty.

Team Leadership:

• Manage and lead a team of e-commerce professionals, providing guidance and support.
• Foster a collaborative and innovative work environment.

Requirements:

• Bachelor's degree in Business, Marketing, or a related field.
• Minimum 3 years e-commerce managerial experience or in a similar capacity.
• Proven experience in e-commerce management, preferably in the fashion or footwear industry. Preferable in Retail / Related indsutries.
• Strong knowledge of e-commerce platforms and web development.
• Proficiency with web analytics and reporting tools (e.g., Google Analytics).

WhatsApp: https://wa.me/6596112291 (Kyra)

Email: [email protected]