Total 5 call center job vacancies in F&B / Tourism / Hospitality category in D21 Upper Bukit Timah, Clementi Park, Ulu Pandan

Responsibilities:

• Oversee mission-critical data center operations, ensuring reliability and seamless service delivery within a healthcare-focused environment.
• Manage infrastructure performance, monitor network and server operations, and address data center incidents promptly to meet strict healthcare SLAs.
• Coordinate closely with healthcare clients, acting as the primary point of contact for infrastructure support and escalation management.
• Lead a team of network, server, and on-site engineers, focusing on optimizing operational efficiency and maintaining service continuity.
• Develop, maintain, and enforce Standard Operating Procedures (SOPs), ensuring compliance with healthcare-specific data security and safety protocols.
• Oversee vendor management and collaborate with IT and infrastructure teams to resolve any technical or service-related issues.
• Conduct regular incident reporting, trend analysis, and preventive measures to pre-emptively mitigate risks and support high service standards.
• Manage backup and recovery operations, leveraging tools such as Veritas NetBackup and Symantec to ensure data integrity and continuity.

Requirements:

• Bachelor’s degree in Computer Science, IT, Engineering, or a related field.
• At least 8 years of experience in data center or critical infrastructure management, with specific experience in a healthcare setting.
• ITIL Foundation Certification is mandatory.
• In-depth knowledge of healthcare industry requirements and data security standards.
• Proficiency in monitoring tools (e.g., SolarWinds, Tivoli) and backup solutions (e.g., Veritas NetBackup).
• Proven leadership skills with experience in managing SLAs, resolving escalations, and maintaining client relationships in high-stakes environments.
• Excellent problem-solving abilities, with a proactive approach to ensuring operational stability and reliability.

Responsibilities:

• Oversee mission-critical data center operations, ensuring reliability and seamless service delivery within a healthcare-focused environment.
• Manage infrastructure performance, monitor network and server operations, and address data center incidents promptly to meet strict healthcare SLAs.
• Coordinate closely with healthcare clients, acting as the primary point of contact for infrastructure support and escalation management.
• Lead a team of network, server, and on-site engineers, focusing on optimizing operational efficiency and maintaining service continuity.
• Develop, maintain, and enforce Standard Operating Procedures (SOPs), ensuring compliance with healthcare-specific data security and safety protocols.
• Oversee vendor management and collaborate with IT and infrastructure teams to resolve any technical or service-related issues.
• Conduct regular incident reporting, trend analysis, and preventive measures to preemptively mitigate risks and support high service standards.
• Manage backup and recovery operations, leveraging tools such as Veritas NetBackup and Symantec to ensure data integrity and continuity.

Requirements:

• Bachelor’s degree in Computer Science, IT, Engineering, or a related field.
• At least 8 years of experience in data center or critical infrastructure management, with specific experience in a healthcare setting.
• ITIL Foundation Certification is mandatory.
• In-depth knowledge of healthcare industry requirements and data security standards.
• Proficiency in monitoring tools (e.g., SolarWinds, Tivoli) and backup solutions (e.g., Veritas NetBackup).
• Proven leadership skills with experience in managing SLAs, resolving escalations, and maintaining client relationships in high-stakes environments.
• Excellent problem-solving abilities, with a proactive approach to ensuring operational stability and reliability.

Outbound Call Agent (Call Centre)

• Salary: $ 2000 - $ 2800
• Working Hours: Monday - Friday (9am - 6pm)
• Location: Redhill

Responsibilities:

• Handling inbound calls on payment related to hospital bills
• Making outbound calls to follow up on payment related to hospital bills
• Receivables management
• General customer service duties
• Handle patient enquiries, provide billing information to patients
• Sending statement of accounts

Requirements:

• Relevant experiences
• Proficient in Microsoft Office applications (MS Word & Excel)
• Candidate must possess at least Higher secondary / Pre-U /A level / College, Professional Certificate or equivalent

Siah Sze Ming Reg No: R24125414
The Supreme HR Advisory Pte Ltd EA No: 14C7279

Working Day: 5.5 days

Working hours:9.30am - 6.00pm / Saturday Half day (Remotely or Event Site)

Location: 211 Henderson Road (Need to travel to Event site when required)

Salary: $2,800 - $3,400 + Commission (There are 5 tiers)

This position is responsible for soliciting sales of food and beverage catered events for Creative Eateries’ Restaurants & Catering, and the execution of the events.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Coordinate the booking of food and beverage events by managing outside solicitation and incoming inquiries.
• Perform cold calling to acquire sales leads
• To hit weekly KPI as set
• Use creative planning in the design and structure of catered events & menus
• Working closely with clients to include handling inquiries related to food and beverage
• Coordinate with internal food production and service team - Staff, Servers, Chefs, Runners to ensure the successful execution of catered functions
• Conduct site inspection prior to events commencement
• Any other ad hoc duties assigned

REQUIREMENTS

• At least 1 year of sales experience in any of the related field – Catering Food & Beverage/Restaurant/Wedding
• Possesses own laptop with Microsoft Office (2016 or later), in working condition

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Working Day: 5.5 days

Working hours:9.30am - 6.00pm / Saturday Half day (Remotely or Event Site)

Location: 211 Henderson Road (Need to travel to Event site when required)

Salary: $2,800 - $3,400 + Commission (There are 5 tiers)

This position is responsible for soliciting sales of food and beverage catered events for Creative Eateries’ Restaurants & Catering, and the execution of the events.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Coordinate the booking of food and beverage events by managing outside solicitation and incoming inquiries.
• Perform cold calling to acquire sales leads
• To hit weekly KPI as set
• Use creative planning in the design and structure of catered events & menus
• Working closely with clients to include handling inquiries related to food and beverage
• Coordinate with internal food production and service team - Staff, Servers, Chefs, Runners to ensure the successful execution of catered functions
• Conduct site inspection prior to events commencement
• Any other ad hoc duties assigned

REQUIREMENTS

• At least 1 year of sales experience in any of the related field – Catering Food & Beverage/Restaurant/Wedding
• Possesses own laptop with Microsoft Office (2016 or later), in working condition

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279