Total 132 community manager job vacancies in F&B / Tourism / Hospitality category in Queenstown, South East

Responsibilities:

• Manage and oversee daily operations of Margaret Drive Outlet.

• Ensure sufficient stocks for daily operations both service & kitchen.

• Maintain update records of daily, weekly and monthly revenues and expenses

• Develop optimum operational plans for outlet.

• Utilizes and plan labour effectively to meet budgets while ensuring high quality of service.

• Ensure that all staff provide and delivery service with standard. Handle any dispute with any customer or staff issues which arise during operation hours.

• Create and maintain Standard Operations and Procedures (SOP) for the F&B business, including F&B administration and food safety and hygiene practices.

• Handle and oversee staff record, monthly sales submit reports, handling all supplies invoices & Tally staffs over time and payroll.

This is 1 small outlet,

- Manages and oversee daily operation of 1 outlet

- Small team of staffing

Additional information:
- Fixed salary / commission

Requirements:

• Minimum 3 years of business similar managerial experience, ideally in Café, Bar, Bistro casual environment

• Experience of managing department budgets, stocks and cost control

• Computer literate and with decision making skills

• Leadership quality to motivating staff relations and good customer service skill.

• Able to facilitate and orchestrate resources cross functionally to support business development activities

• Able to work under pressure and with tight deadlines

Responsibilities:

· Participate in external engagement efforts with industry stakeholders, unions, and government bodies to promote bipartite and tripartite relationships.

· Address labor disputes and participate in mediation processes.

· Stay updated on trends in maritime industry, industrial relations and employment laws.

· Collaborate with internal departments to align industrial relations strategies with the organisation’s broader objectives.

· Prepare reports, presentations, and communication materials related to external relations.

· Travel when necessary for overseas assignments.

· Other duties that the role may require.

Qualifications:

· Education: Minimum Diploma in any field

Knowledge and Skills:

· Strong understanding of Singapore’s employment laws and labor relations frameworks.

· Excellent interpersonal, negotiation, and conflict-resolution skills.

· Strong problem-solving skills, including the ability to collect and analyze relevant data.

· Strong communication and interpersonal skills.

· Ability to work independently and collaboratively, meeting deadlines and managing multiple tasks.

· Proficiency in MS Office and CRM systems.

· Adapt to working in a fast-paced environment.

Location: Singapore/ Chinatown/Outram Park

Sciente is a multi-award winning, ISO9001, DPTM, Great Place to Work Certified and trusted business technology partner in Intelligent Transformation and Talent Management.

The incumbent will be responsible for overseeing all accounting/financial operations, ensuring the excellence in company’s accounting operations, financial stability and growth. This role involves strategic planning, financial analysis, accounting operations and leading a team of accounting executive(s). The ideal candidate will have a strong background in accounting/financial management within the IT services sector.

Key Responsibilities:

• Manage & govern the full set of accounts for the multiple entities in countries – Singapore (HQ), Malaysia, India and for the services being delivered in SG, Malaysia, India, Philippines, Hong Kong, Japan, Australia, USA;
• Oversee all accounting functions including accounts payable, accounts receivable, payroll, and general ledger. Ensure accurate and timely month-end and year-end close processes;
• Ensure the compliance to Accounting best practices, year-end closing and support the end-of-year audit processes;
• Formulate the costing of services being offered from local and overseas locations;
• Governance of meeting the stipulated deadlines for various statutory/tax related transactions e.g. in Singapore - GST returns, IR8A, IR21, tax returns, etc;
• Lead and mentor the accounting team. Foster a culture of continuous improvement and professional development within the department for individual entities.
• Oversee the preparation of timely and accurate financial statements, reports, and analyses. Present weekly reports to the executive team.
• Manage tax planning and compliance activities. Ensure timely and accurate filing of tax returns and other regulatory filings.
• Work closely with internal stakeholders & Clients to formulate Service Agreements/Terms of Business/Scope of Work (SOW) for professional services offered to clients and issuance of invoices accordingly.
• Take the responsibilities for regular cash flow management, financial planning/analysis, management reporting, risk management plan.
• Implement and maintain robust systems, policies, and internal controls to achieve excellence. Assist in internal auditing the accuracy, completeness of the documents and records (i.e. SOW, Invoices, payroll information, contract, etc).
• Manage the monthly processing and checking of time-sheets, payroll and reimbursement for billable project employees within the stipulated timeline.
• As and when required, lead/manage the end-to-end process in setting up overseas entity(ies) covering local taxation and regional labour laws etc. of overseas subsidiaries.
• Govern the activities related to company secretarial services as and when needed.
• Miscellaneous transactions to be managed as and when needed: ESOP, Tax optimisation, valuations, project costings, government grants, ESG reporting, internal IT system improvements/implementations, cross border transactions i.e. withholding tax, transfer pricing etc.
• Last but not the least, work with agility as a management lead catalyst for the growth of the business in an ever-changing environment.

Pre-requisites:

• Bachelor’s degree in Finance, Accounting, or a related field. MBA or CPA preferred.
• Minimum of 10 years of experience in finance and accounting, with at least 3-5 years in a team management role. Experience in the IT services industry is highly desirable.
• Someone with proven track-record of delivering most of the abovementioned responsibilities of the role.
• Hands-on work experience in accounting/financial principles, practices, and regulations within the region including India.
• Excellent analytical and strategic thinking skills.
• Proven execution skills to run accounting operations and financial strategies.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Proficiency in financial software e.g. Tally.
• Ambitious with high level of learning agility, integrity and professionalism.

Our office location: Changi Business Park, near Expo MRT (Zip Code: S486066)

To know more about us and why you should join us, please visit https://www.sciente.com

Job Description:

mm2 Entertainment is Singapore’s leading media entertainment and content company with regional offices across Asia region. The mm2 group of companies champions “Content and Media for Asia” with integrated businesses across the content, entertainment cinema, event and concert industries across the globe.

We are looking for an experienced and enthusiastic individual to join us as Artist & Music Development Manager. The Artist & Music Development Manager will be responsible for leading and executing strategies to grow and develop artists and music within the rapidly evolving Chinese music market within Singapore.

This position requires a combination of creative talent management, strategic market insight, and business acumen. The role involves building relationships with artists, music industry stakeholders, and partners, while driving initiatives to maximize the commercial success of both local and international music.

Key Responsibilities:

• Develop and manage artist portfolios while work closely to guide them on their career growth and development plan.
• Develop strategies with teams to promote the artists exposure in the market through audience engagement, digital platforms and promotional activities.
• Conduct market research to identify emerging trends, while analyse the taste and preference of consumers in order to identify key opportunities and develop strategies for artists.
• Build and maintain relationships with key stakeholders and partners to promote the artist in different platforms in order to gain exposure and recognition.
• Design and execute marketing strategies through promotional campaigns to help artist build online presence, while organiser and promote events to generate buzz around new release from the artist.
• Identify and pursue new revenue streams for artists and working with licensing teams to explore opportunities for placements in other media platforms, while develop drive music sales and streaming growth through strategic campaign and platform optimization.
• Ensure that all music distribution and promotional activities adhere to regulations and cultural sensitivities while work closely with legal teams to handle artist contracts, rights management, and intellectual property concerns.

Key Requirements:

• Minimum Diploma/Degree in Business, Marketing or related field.
• 5+ years of experience in the music industry, with a strong focus on artist development, music promotion, or music business management, particularly in Chinese music. Strong network within Chinese music industry will be an added value.
• Excellent communication and negotiation skills, fluent in both Mandarin and English.
• Passion for music and the entertainment industry, with a deep interest in Chinese culture and market trends.
• Experience in working with local Chinese artists and music talents, with knowledge in music licensing, distribution and intellectual property rights preferred.
• Experience in managing and building relationships with local media, influencers, and brands.
• Ability to think strategically, being creative and able to adapt strategies to market the artist in unique ways.
• Ability to work in a fast-paced, multicultural, and dynamic environment.
• Strong leadership abilities and a proactive, hands-on approach to artist and project management.

Overview

You will partner the leadership and line managers to provide guidance and solutions in day-to-day people matters and in achieving the long-term goals and objectives of NUHS, Alexandra Hospital and Human Resources.

You will be part of the People Relations team that focuses on building a strong and positive culture, healthy work environment and high performing teams through governing and guiding the employer – employee relationships and other people related matters. This role reports to Manager, People Relations.

Job Responsibilities

You will be responsible for the following:

• Build relationship with stakeholders as a trusted HR partner through professional advice on HR policies and procedures, and employment legislations
• Support the effective, efficient and professional delivery of HR plans, programmes, processes and service through partnership with Centres of Excellence and Group Shared Services
• Guide managers in handling a range of staff matters including performance and disciplinary matters in an objective, fair and transparent manner aligned with the Alexian culture
• Support employees and managers in HR-related enquiries
• Support and facilitate performance reviews, as well as engagement surveys with business leaders.
• Navigate the execution of processes in accordance with policies, obtaining relevant approvals and opinions where required
• Analyse issues raised with consideration of differing perspectives from various stakeholders
• Document information, outcomes and processes, ensuring these are securely stored in accordance with policies and procedures
• Participate in NUHS, MOM, MOH, MOHH, AH, HR projects, events, committees as and when assigned or appointed

Requirements

• Degree in Human Resource Management or equivalent from a recognized university
• At least 5 years in human resource function
• Strong interpersonal, communication and stakeholder management skills to engage staff of all levels
• Resourceful, strong initiative and self-motivated
• Excellent critical thinking and analytical skills
• Sound knowledge of Employment Act and Labour Laws

Note: this is a 2-year contract role with possibility of conversion

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

We are seeking motivated and experienced Duty Manager to join our team!

In this dynamic role, you will be the face of our hotel during your shift, ensuring smooth operations and exceptional guest service.

Responsibilities:

• Overseeing all aspects of Front Office operations, including check-in/check-out, room assignments, and guest billing.
• Leading and motivating the Front Office team, providing coaching and ensuring adherence to high standards.
• Resolving guest concerns and complaints promptly and professionally, going the extra mile to ensure guest satisfaction.
• Managing hotel security and emergency situations, maintaining a safe and secure environment.
• Preparing reports, monitoring financials, and optimizing room revenue.
• Collaborating with other departments to ensure seamless guest experiences.

Qualifications:

• Minimum 2-3 years of experience in a hotel front office environment, preferably in a similar role.
• Strong leadership skills with the ability to motivate and delegate tasks effectively.
• Excellent problem-solving and decision-making abilities, with a focus on guest satisfaction.
• Impeccable communication and interpersonal skills, with the ability to build rapport with guests and staff.
• Proficiency in hospitality management software (Opera Cloud) is a plus.
• A flexible and positive attitude, with the ability to thrive in a fast-paced environment.

Reporting to Contracts & Compliance (HOD), the C&C Senior Executive/ Assistant Manager is responsible for Contracts Review, Negotiation, and Compliance matters in the Research Division.

Main Responsibilities:

1. Oversee and Manage C&C unit

• Track and manage legal agreements, and maintain legal agreement database,
• Facilitate the negotiation and execution of legal agreements,
• Provide support to facilitate the training and guiding of staff on compliance (HBRA & PDPA),
• Act as check points for compliance (HBRA, PDPA) requirements by sighting compliance related approval documentation where necessary,
• Provide guidance to C&C unit junior staff,
• Improve contracts review workflow,
• Coordinate with CTE-CTO and LCDG (other contract teams in NCCS)
• Update and manage C&C policy.

2. Intellectual Property (IP) Management & Revenue

• Coordinate with SingHealth Intellectual Property (SHIP) unit for paperwork involving IP filing
• Track and monitor revenue from commercialised IP agreements.

3. Research Admin

• Broadcasting research related events to the research community on campus; provides administrative support for research events hosted by NCCS,
• Support HBRA and PDPA compliance matters (e.g. broadcast updates to NCCS stakeholders),
• Organise, coordinate and collate Research Metrics Info for submission to Office of Research, SingHealth (translational funding, IP and licensing indicatros)
• Support with KPIs collation for NMRC Centre Grant

Requirements:

• Bachelor of Science degree with a keen interest in contracts review, compliance & governance, and research administration.
• Must possess a flair for writing and a good command of English to handle minutes and draft policy papers/ presentation slides
• Excellent oral and presentation skills for effective communication with PIs, clinicians & peers in other departments
• Must be IT savvy and able to navigate through standard software applications and databases
• Familiar with HBRA and PDPA regulations
• Experience in reviewing contracts
• Must be meticulous and have good organisational skills to create / maintain detailed records.
• Independent worker with a strong sense of initiative

Purpose of Job

The Head of Community Services & Programmes will lead, plan and organise YWCA’s community services programmes. He/She will engage and collaborate with community stakeholders, facilitate strategic partnerships with partners, donors and sponsors, as well as oversee fundraising and member engagement. He/She will supervise the Division’s budget and monitor programme policies and procedures to ensure strong impact to our beneficiaries and high standards of compliance and governance with charity regulations.

Key Responsibilities Areas

Programmes

• Develop strategies to increase community engagement and cultivate partnerships with stakeholders.
• Build and grow relationships with community organizations, programme partners, grassroots organisations, sponsors and stakeholders, and identify opportunities for collaboration.
• Undertake strategic analysis of programme mandate to ensure that YWCA stays relevant in addressing evolving community needs. Plan, develop and implement programmes addressing these needs. Monitor programme budgets, plan resources and evaluate effectiveness of impact and programme outcomes.
• Review and approve programme assistance to beneficiaries. Ensure that the services and programmes meet the performance indicators and operating guidelines.
• Oversee timely submissions to grant and programme sponsors, and conduct outcome-based evaluations of programme effectiveness.

Fundraising & Donor Engagement

• Work with Marcomms and Fundraising team to develop fundraising plans, including staffing ground events such as flag day, fundraising carnivals and charity dinners, as well as managing online campaigns and digital fundraising platforms.
• Manage donor and partner relationships and source for programme level sponsorship.

YWCA Membership & Volunteer Management

• Responsible for overseeing programmes to support YWCA Members. The aim of membership is to drive engagement and outreach to our community programmes and to develop a good base of volunteers and supporters for YWCA’s causes.
• Establish, plan and implement ideas for volunteer recruitment and retention, including volunteer management policies and processes such as volunteer selection, training, engagement and evaluation of volunteer programme.

Management & Leadership

• Prepare and manage annual budget for YWCA’s community programmes.
• Prepare management reports and perform secretariat duties to Committees and the YWCA Board.
• Represent YWCA when dealing with governmental authorities, social services agencies or with the public.
• Manage a team of community outreach staff and social enterprise volunteers.

Perform any other duties assigned by the Management.

Requirements

• Bachelor’s Degree in any discipline.
• At least 10 years of experience in social services sector or non-profit organisation, community outreach, partnership building, fundraising, or programme development.
• Strong track record in delivering community impact and in engaging with community work or in working with beneficiaries from vulnerable backgrounds.
• Prior experience in leadership position, managing teams of programme executives.
• Prior experience in managing databases to track impact and results: membership database, volunteer management database, donors database.

Competencies

• Excellent written and verbal communication skills.
• Ability to build relationships and work collaboratively with a diverse range of stakeholders, including Board and Committee members, Community Partners and Donors, Volunteers and Beneficiaries.
• Effective leadership skills to engage, train and motivate staff to accomplish work targets.
• Highly organized, strategic thinker, strong on generating ideas for collaboration.
• Strong team player with good organisational and project management skills.
• Resourceful in managing outcomes with lean resources.
• Passion in serving women / elderly / children and youths from vulnerable backgrounds.
• Heart to serve and a strong calling to our YWCA mission.

Overview*

Reporting to the Senior Manager, Inpatient Operations, the Senior Executive (SE) / Assistant Manager (AM) / Senior Assistant Manager (SAM) will assist in the management of assigned clinical and/or patient services in the hospital and/or project management role for ward infrastructure and/or building improvement projects. S/he will be responsible for key departmental and/or service performance areas, such as customer service, operational excellence and resource utilisation.

Job Responsibilities*

You will be responsible for the following:

Leadership and Strategic Planning

Participate in the development of AH strategic plans. He/She will facilitate in the alignment of the vision, philosophy, strategic and business plans for the Operations team. This includes the formulation of a tactical roadmap to achieve measurable targets within prescribed timelines. These measurable targets are quantifiable quality outcomes as KRAs that can be used to benchmark against other institutions.

Participate in the transformation of hospital design and deliver of support services through the Alexandra Campus Redevelopment project.

Major Duties (80%)

• Responsible for daily operations of assigned inpatient ward(s), including ward reception counter services, administrative / operational matters and partnering Ward Nurse Manager and other stakeholders to solve system and process issues.
  Review key processes to improve overall key performance indicators/ outcomes in the areas of total customer experience, operational efficiency and optimal resources utilization.
  Track, monitor and make recommendations to achieve excellent customer satisfaction ratings.
  Work closely with Nursing, Operational Support Services and other stakeholders for ward infrastructure and/or building improvement projects to ensure 1) adequate planning of project phases and bed closures to minimize disruption to inpatient operations, 2) user requirements are adequately captured in project specifications, 3) site works are carried out in compliance to hospital standards e.g. infection control, 4) projects are completed on time and within budget.
  Track, monitor and make recommendations for all hospital related requirements related to its annual planning cycles, including financial, manpower and total training budgets.
  Work closely with relevant departments on special projects, workgroups or committees to resolve intra-department conflicts, initiate and propose options where possible and see through the implementation to ensure desired outcomes are achieved.
  Participate actively in relevant NUHS Way projects, Quality Improvement/ IT projects and initiatives. Constantly review within assigned areas, systems and process initiatives to achieve safer, better, faster and cheaper care for the customers.
  Handle customer complaints and follow up with service recovery if necessary.
  Review and update policies and procedures as needed.
  

General Duties (20%)

• Support any relevant hospital committees formed within the assigned area(s) of responsibilities, for example, Division of Critical Care Committee, etc.
  Perform any other duties as assigned by Reporting Officer.
  

Requirements*

Qualification Required and Area of Discipline

• Degree in any discipline.
• Healthcare experience will be advantageous.

Skills and Knowledge

• Strong analytical, organisational, coordination, interpersonal and communication (written & verbal) skills
• Proficient in MS applications e.g. Microsoft Word / Excel / Powerpoint
• Project management skills and experience
• Practical knowledge of hospital operations preferred
• At least two years’ working experience, preferably in service industry

Personal Traits

• Positive, pro-active, motivated with “can-do” attitude
  Ability to multi-task and work independently and as a team
  Service oriented and customer focused
  

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

The Senior Assistant Manager is responsible to support the COO Office in driving key operational projects within the hospital. Reporting directly to the Chief Operating Officer (COO), the Operations Manager will play a pivotal role in streamlining processes, managing cross-functional initiatives, and ensuring the successful execution of strategic objectives. Key responsibilities include:

1. Lead and manage operations-related projects, ensuring timely delivery and alignment with organisational goals.
2. Collaborate with various departments across functions and institutions to identify opportunities for process improvements and operational efficiencies.
3. Develop and monitor project plans to ensure project success.
4. Provide high-quality reports and presentations to support decision-making at the COO Office.
5. Act as the primary liaison between the COO Office and other stakeholders for operational initiatives.
6. Any other assigned responsibilities.

Examples of projects : MOH’s Ensure Safer Systems (ESS), Digital as Default initiatives and general support for administrative duties for COO Office.

Qualification Required and Area of Discipline

• Diploma in Business Administration or equivalent

Required Competencies and Capabilities (Skills, Experiences and Professional Licences)

• Proficiency in MS Excel, Word, and PowerPoint.
• Project management skills with prior experience in procurement.
• Organised and highly meticulous.
• Resourceful with high level of initiative.
• Team-player with strong interpersonal and communication skills.
• Ability to handle multiple stakeholders and work well within timelines.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Job Title

Assistant Restaurant Manager

JOB DESCRIPTION

• Schedule duty-roster for all staff and make preparations to cope with staffing adequately and economically through forecast and anticipating volume of business in relation to festive seasons, public holidays, school holidays and other traditional
• off-peak periods.
• Ensure appearance, cleanliness and set-up of the restaurant is properly maintained.
• Record and ensure that damaged utensils are not used for serving. Check maintenance
• of all equipment and fitting and request for immediate repair work as required.
• Work closely with the Restaurant Manager to provide customer feedback on food, beverage and service as well as in determining which menu items are most
• sellable, and highlight guests’ feedbacks.
• To provide coaching and guidance to rank and file.
• In the absence of the Restaurant Manager, the Assistant Restaurant Manager will
• assume his/her responsibilities and duties.
• Maintain and adhere to 5S standards.
• Perform other duties as assigned by superior.

BENEFITS

• Competitive salary package
• Attractive bonuses and sales incentives (T&C applied)

Annual Increment based on yearly performance

About our client: Our client is a leading international engineering consultancy.

*Please note that this role will be hired on a contract basis to support our client's project, to start in 2025.

*Work Location: Tuas (company shuttle bus is provided)

*Working days: 5.5 days

About the role:

• The T&C Manager will represent the Owner’s Engineer (OE) and supervise all testing and commissioning activities of the Contractors. This includes coordinating testing and commissioning efforts related to the project.
• The T&C Manager will lead the OE’s testing and commissioning team, collaborating closely with the Resident Site Supervision (RSS) Team, the OE’s design team, and the Contractors. This collaboration will focus on reviewing and refining the Contractors' testing and commissioning plans to ensure timely achievement of project milestones for the EPC Contracts.
• The T&C Manager will oversee all aspects of the Contractors' testing and commissioning activities, managing the interfaces between EPC Package 1 and EPC Package 2 as necessary. This oversight will cover the entire process from dry/cold commissioning to hot commissioning, culminating in a successful completion of the commissioning process and trial run, including optimization of plant operations with the Contractors and Operations & Maintenance teams.
• The role involves direct communication with the Client’s Technical Directors and Project General Managers (PGMs).
• Attendance at Client Monthly Project Steering/Working Committee Meetings, chaired by the Deputy CEO, and any other relevant high-level meetings as requested by the Client, Project Director, or Site Officer is also required.

About you:

• The T&C Manager shall have at least 15 years of hands-on relevant experience in testing and commissioning (and operation) of large scale solid waste management projects (Waste to Energy - WTE, sludge incineration, materials recovery and food waste treatment), or experience with large scale industrial/process/utilities projects (i.e. waste, water, oil & gas, power) testing and commissioning.

• The T&C Manager shall have a relevant engineering degree or certification.

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License: 94C3545

EAP Name: Paola Jane Ofrasio Fajardo

EAP Reg No: R1325507

Job Summary

We are seeking a passonate Manager, Life & Health Insurance Product Development to join the team to collaborate closely with the Product Lead to drive the end-to-end development of life and health products. This is an exciting opportunity to contribute to the growth and innovation of the product offerings and strategies.

Mandatory Skill-set

• Degree in Business Administration/ related fields;
• Possesses 7-10 years of experience in life and health insurance, including product development, pricing, proposition development, and project implementation;
• Strong experience and knowledge of Singapore's health and life insurance products, regulations, and the latest industry developments;
• Strong conceptualization and analytical skills to develop competitive concepts of products and services;
• Good leadership skills, proven experience in managing cross-functional projects;
• Analytical, detail-oriented, results-driven, and able to work under tight timelines;
• Excellent communicator, with the ability to collaborate effectively with multiple stakeholders.

Desired Skill-set

• Insurance qualifications such as CIP, CFP, LIS, or actuarial qualifications ( ASAS / FSAS ).

Responsibilities

• Conduct market research on new product developments and analyze market trends to provide insights for product innovation;
• Monitor market developments and identify trends, differentiating product propositions, and competitive comparisons to support new product development initiatives;
• Organize and conduct focus groups with distribution teams and customers to test new product ideas and gather feedback on existing products;
• Draft and update product specifications and prepare presentations for the Executive Committee’s evaluation and approval;
• Collaborate with key stakeholders from various teams (e.g., distribution, operations, actuarial, and product marketing) to incorporate inputs into the product proposition, manage deliverables, and resolve implementation challenges;
• Prepare product launch training materials, update product-related documents (such as product summaries and factsheets), and review policy contracts, product/fund materials, and FAQs;
• Draft and communicate product launch announcements;
• Monitor and assess product performance post-launch;
• Manage and coordinate regulatory requirements and developments related to product development;
• Support the Product Lead in reviewing product performance and marketing initiatives, including campaigns and material reviews, and provide relevant inputs.

Looking for a Passionate Service Staff with Leadership Qualities!

To coordinate restaurant operations, including front-of-house and back-of-house
Deliver professional guest services with utmost customer satisfaction
Able to handle customer complaints and meet high demands

Manages cost control and inventory, forecasting consumption and requirements

Appraise colleague’s performance and provide coaching to keep them productive & motivated

Arrange and organise rosters for staff

Be exemplary and provides a positive and condusive work environment

Job Requirement:
You must have the passion for service and good man-management skills with strong leadership qualities!

At least 4 years’ experience in F&B Management
Excellent communications skills with extensive food and wine knowledge.
Computer literacy and knowledge of MS Office.

Job Summary:

Your key responsibility will be to manage and contribute to a portfolio of projects comprising research studies, programme design, monitoring, and evaluation to improve programme efficacy and outcomes of beneficiaries.

Activities include project management, applying evidence in programme design, developing indicators for monitoring and evaluation, providing implementation support, conducting research studies and research synthesis. You will also contribute to strategic organisational development and capability building projects

Principal Responsibilities and Duties:

1) Support research studies and activities

• Conduct literature reviews
• Scope research studies and design surveys
• Prepare reports and present findings through reports, newsletters, presentation, etc.

2) Work with programme teams to design and develop evidence-informed programmes and interventions

• Project planning and management
• Building strong relationships with stakeholders
• Provide relevant evidence-based information
• Support in needs assessment/ situational analysis and synthesis
• Develop monitoring indicators and scales for programme monitoring and evaluation (both internal and external)
• Contribute to proposal writing
• Support teams in programme implementation to ensure monitoring process is in place

3) Work alongside teams for programme monitoring and evaluation (both internal and external)

• Co-ordinate and manage programme evaluation projects with external programme evaluators
• Support programme monitoring and evaluation of internal programme evaluations
• Prepare reports and present findings through reports, newsletters, presentation, etc.

4) Contribute to organisational capability building e.g. training workshops, etc.

• Support in preparing and conducting training on related impact and research topics

Essential Skills and Qualifications:

• A good degree in any discipline, preferably with prior experience conducting research programme design, monitoring and evaluation
• Excellent written and verbal communication skills
• Qualitative and quantitative research design, data collection and analysis skills
• Strong ability to interpret, analyse and synthesise data
• Strong project and stakeholder management skills
• Proficiency in using statistical software such as SPSS or Nvivo to conduct data analysis

Reporting to the Assistant Director, Community Engagement and Partnerships, the incumbent will assist to build and drive collaborative platforms together with internal stakeholders (clinical, nursing, allied health and operations) and external collaborators, to execute initiatives that deliver impact for our patients in the community, specifically in helping to bridge care from the hospital into the community.

As part of assisting departments in multi-disciplinary activities and initiatives involving SCH’s community and industry partners, including education initiatives by the Education Office and the SingHealth Community Hospitals Office of Learning (SCHOOL), he/she is expected to support on video production, content ideation and production to support health and social care initiatives.

The incumbent will develop well-thought-out content outlines that are engaging and perform video recording and editing functions to meet the unit’s objectives. This would also include shooting and editing short form videos. He/ she is expected to work closely with internal and external stakeholders to do story boards before media production. He/ she would also need to fact-check on relevant information to support the content creation process, and operationalize the media production, such as identifying video talents.

Requirements:

· Bachelor’s Degree in any field

· Minimum 2 years’ relevant experience

· Well-versed in both photography and videography from pre to post-production

· Strong proficiency in Adobe Creative Cloud Software (Premiere Pro, Lightroom, Photoshop)

· Have an interest in health and social care

· Efficient self-starter, able to pick things up quickly and independently manage several projects

· Good writing and communication skills

Job Summary:

The Singapore Organisation of Seamen is seeking a motivated and experienced individual to join as Manager of our External and Industrial Relations Division. This role requires strong communication and organisational skills, along with an understanding of local, national and international labour laws, employment standards, and collective bargaining agreements.

The ideal candidate needs to have a passion for fostering positive industrial relations and advocating better working conditions, fair pay and safety standards for union members.

This is a full-time and permanent position reporting directly to our senior leadership.

Responsibilities:

• Participate in external engagement efforts with industry stakeholders, unions, and government bodies to promote bipartite and tripartite relationships.
• Address labor disputes and participate in mediation processes.
• Stay updated on trends in the maritime industry, industrial relations and employment laws.
• Collaborate with internal departments to align industrial relations strategies with the organisation’s broader objectives.
• Prepare reports, presentations, and communication materials related to external relations.
• Travel when necessary for overseas assignments.
• Other duties that the role may require.

Knowledge and Skills:

• Strong understanding of Singapore’s employment laws and labor relations frameworks.
• Excellent interpersonal, negotiation, and conflict-resolution skills.
• Strong problem-solving skills, including the ability to collect and analyze relevant data.
• Strong communication and interpersonal skills.
• Ability to work independently and collaboratively, meeting deadlines and managing multiple tasks.
• Proficiency in MS Office and CRM systems.
• Adapt to working in a fast-paced environment.

Overview*

The Care Manager supports and works within Alexandra Hospital, and collaborates with patient’s care team, community service providers, government agencies, and multi-disciplinary hospital and healthcare teams to provide coordination and continuity of patient care across the healthcare continuum; to support patients and their family members in navigating their healthcare journey with Alexandra Hospital within the Queenstown community.

Job Responsibilities*

You will be responsible for the following:

• Attending to medical queries received via a 24/7 integrated telephone hotline that forms a network for triaging patients, and provides an avenue to caregivers and community partners to connect with Alexandra Hospital for information relating to the health and well-being of patients and clients within Queenstown community.
• Ensures that the medical query is escalated to the appropriate medical provider and follows up with proper case closure
• Performs triaging for transitional care referrals and right sites care to other external providers when necessary
• Triage and assess patient's medical-nursing, psycho-social, functional status and daily activity needs; as well as their existing support system availability upon enrolment into programme.
• Provide guidance and assistance to Care Manager Associates in escalation of complex medical calls or referrals triaging when needed.
• Implement appropriate care coordination and transitional case management; and evaluate the outcomes accordingly.
• Synthesize assessment information to prioritize care needs and develop care plan and goals together with patient and/ or family/caregiver; with discussion with patient’s care team as well as community partners involved( if any).
• Work in partnership with patients and families/caregivers on the various ranges of services and available options in the patient’s community. Coordinate and follow up referrals outcome accordingly and in a timely manner.
• Adopt a multi-disciplinary approach with focus on coordination support. Make connections with transitional partners to facilitate support and assistance for individual to address social and health issue
• Conduct follow-up via phone calls and/ or home visits to ensure smooth coping of patients and caregivers.
• Promote and guide positive changes in patient’s lifestyle in the community.
• Monitor patient’s general medical condition during home visit and report to patient’s Principal Physician or primary care provider and/or community partner where necessary.
• Educate and promote advanced care planning, assist patients and their families/caregivers in planning for and improving end of life care, ensuring that choices are reflected in personalized care plans.
• Document assessments, plans, and outcomes promptly and accurately in the relevant system.
• Maintain high level contact with step-down facilities.
• Advocate for patients and their families/caregivers; and form strong relationships with community partners in order to work in the patient’s best interests.
• Participate in activities that contribute towards the improvement of patient care, including professional development sessions to develop relevant areas of knowledge, skills and attitudes.
• Participate in projects and/or community events organized by Alexandra Hospital or partners within Queenstown community.
• Any other duties as assigned by Reporting Officer.

Requirements*

• Degree or equivalent professional qualifications in Nursing, Social Work or Allied Health profession.
• 3 – 5 years of experience in healthcare settings is preferred.
• Knowledge in geriatric and community care will be an advantage.
• Ability to perform 24/7 shift work is required for this role.
• Strong team-player, with natural ability to interact with healthcare staff and community partners of all levels.
• Organised, analytical, able to fit different pieces of the puzzle together.
• Pleasant disposition, approachable, with strong interpersonal and relational skills.
• Good verbal and written communication skills. Ability to use local languages and dialects will be an advantage, especially coupled with experience interacting with and managing patients and caregivers.
• Independent worker, with strong initiative.
• Comfortable with ambiguity, unchartered territory, enjoy challenges and problem solving. Enjoys continuous improvements and embrace changes to actualize new initiatives.
• Equipped with basic computer skills in MS Words, Excel and PowerPoint.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

• Assists the Outlet Manager in preparing annual operating budget in conjunction with Director of F&B.
• Assists the Outlet Manager to maximize profitability of the restaurant & room service.
• Ensures that staff completely understand company policies & standards
• Assists the Outlet Manager in analyzing menus and products of competitive restaurants & room service.
• Assists the Outlet Manager in recruiting, training and evaluating employees.
• Assists the Outlet Manager to inspect the physical condition of furniture and decorations.
• Checks the tidiness & cleanliness of staff, ensures grooming standard is implemented.
• Checks and ensures the timely submission of the Daily bar inventory and par report, against restaurant or bar sales report at the end of each shift.
• Conducts daily briefing and de-briefing for a function assigned.
• Prepares effective duty roster to ensure sufficiency of manpower in accordance to volume of business.
• Communicates effectively with quests, subordinates, immediate superior and other section heads.
• Prepares daily cover count and revenue report for the outlet.
• Attends daily F&B briefing, F&B Meeting in the absence of the Outlet Manager, and all other training sessions and meeting required for the position.
• Administers personnel action, on leaves, overtime requests, disciplinary actions and commendation.
• Identifies and solves problems in service in a professional manner. Handles guest complaints professionally.
• Reports and controls breakage and losses in the assigned outlet.
• Implements cost savings procedures in electricity, operating supplies and other controllable costs in relation to service operation.
• Knows and understands all the food and beverage policies and procedures in service of food and beverage in order to ensure the correct implementation.
• Follows control procedures in food and beverage cost and cashiering.
• Promotes guest satisfaction in the outlet.
• Receives and handles booking inquiries and special arrangement.
• Controls the requisition point and par stock level for beverage supplies, food supplies, guest supplies and bar supplies in the outlet.
• Coaches and counsels captains, bartenders and waiters effectively.
• Motivates a strong team within the outlet section.
• Communicates openly with the service personnel and keeps them informed of all important information to assist them in their jobs.
• Performs other duties as assigned by Outlet Manager, Director of F&B.

Pre-School Accounts & Operations Executive/Manager

Early Childhood Care Industry (14 branches with over 500+ employees) Join Superland now!

RESPONSIBILITIES:

Accounts

• Provide Accounting Support for Payments to Vendors
• Prepare quarterly GST reports in compliance with regulations
• Co-ordinate Year-end closing of accounts

Procurement / Operations:

• Provide support to Operations Director & render support for new centre set-up e.g. NETS application, Little Lives etc
• Identify and source new suppliers to enhance procurement options with competitive prices
• Maintain and develop an approved suppliers list
• Obtain quotes from various suppliers and follow-up on purchase requisition & receipt of goods
• Coordinate activities between school and vendors e.g. teaching resources etc.
• Orders & Purchases of required items for office/school
• Check delivery orders
• Other Administrative duties such as Insurance Renewal/Claims, Season Parking Renewals

REQUIREMENTS

• Diploma level qualification in accounting or related field
• A minimum of two years finance accounting will be an added advantage
• Multitasking and time-management skills, with ability to prioritise tasks
• Good written and verbal communication skills
• Good knowledge of accounting and bookkeeping procedures
• Energetic and works efficiently
• Able to speak in Mandarin to liase with chinese speaking vendors
• Able to work Independently and as part of a team

PERKS

• Bonus
• Health Insurance
• School holidays on top of Annual leave (E.g. Teacher’s Day, Children’s Day, etc)
• Birthday Leave
• Family Care Leave
• Dental

Monday - Friday (8.30am - 5.30pm)

• The Manager will be pivotal to providing general support to the overall project management group for the preparations and tracking of project reports, tenders, administration, financial progress.
• Assist to ensure that reporting is accurate and timely as provided by PM.
• Prepare, review to manage front end development costing and estimates for feasibility studies and proposals.
• Ability to interpret Architectural and Engineering drawings/ specifications for project costing. Identify technical gaps and raise stakeholder concern for better accuracy of costing.
• Measurement of quantities and formation of Schedule of Works and/or Bill of Quantities.
• Able to drive and lead tender E2E process includes scope demarcation, formation of tender documents, evaluation of bids, conduct tender interviews/ clarifications, addendum managements and award recommendations.
• Risks assessment and governance are required throughout pre and post contract of each project or program.
• Prepare various contracts, nominated sub-contracts and consultancy agreement with proper assessment of provision and clauses stated or to be infused. This including consolidates contract documents include necessary liaison across department, Client and/or other stakeholders.
• Ensure contract compliances is satisfied contractually and technically upon award and ensure is conducted within the boundaries with full compliance to Employer Requirements and Meinhardt Standards.
• Attend project site or CCM meeting at frequency that in accordance with project basis.
• Ability to costing and contractual advice towards Client and Management.
• Assess variation costs to market range, prepare interim valuations for contractor’s progress claim coupled with remeasurement as and when necessary.
• Verify price submissions for new scope and/ or variations as par to contracted or market fair price at justifiable basis.
• Understand and adhere to the statutory building regulations.
• Undertake cost analysis for variations with presentable reporting internally reporting to line manager, Meinhardt Management, Client and related stakeholders.
• To produce monthly cost report and financial cash flow on project basis.
• Value and verify completed work done and make reasonable payment recommendation upon satisfaction.
• Highlight of forecast problems and escalate for next course of action and way forward.
• Able to resolve problems with quick turnaround. Always provide solution instead of problem statement.
• All rounded and good analytical thinking.
• Keep proper filling record of all documentations under Company Server for audit compliance.
• Drive with contractual disputes and claims and recommend realistic solutions for consideration.
• Sourcing and recommendation of potential contractors and market suppliers in expanding vendor pool.
• Undertake QS scope of services from FEED stage to pre and post contract. This includes reconciliation of project final accounting.
• Be involved in pre-qualification process.
• To ensure work compliance with Company ISO Quality Procedure Manual and Practice.
• Perform miscellaneous job-related duties as and when required or attend ad-hoc matters assigned by Superior.

Key Attributes

• Professional, positive and self-driven.
• Successful customer-facing practices.
• Diligent, with great attention to detail and accuracy.
• Ability to cope successfully under pressure and with shifting priorities;
• Excellent collaborator.
• Able to work independent with minimum supervision/ guidance.
• Willing to take up ownership with work commitment.
• Self-motivated and discipline.
• Cost sensitive, detailed in numbering.
• Effective communicator at all levels.
• Team player, able to work on own initiative and take up new tasks and challenges;
• Assertive, adaptable, and creative.
• Good analytical thinking.
• “Can-do” attitude, willing to go the extra mile.

Restaurant Manager – Be the Captain of the Culinary Ship!

Job Description & Requirements:

At ILS Hospitality Solutions, we don’t just recruit; we create magic in the hospitality world! As trailblazers in providing top-notch Technology and Manpower solutions for the hospitality industry, we thrive on helping restaurant owners and operators navigate the challenges of the fast-paced dining universe.

Now, we’re looking for a Restaurant Manager Extraordinaire to join our crew and steer the ship towards unforgettable dining experiences. If you’ve got a passion for food, flair for leadership, and a knack for creating customer smiles, we want YOU!

What You’ll Be Doing (aka Your Recipe for Success):

• Master of Operations: Keep the restaurant buzzing like a well-oiled machine, from the kitchen to the front of house.
• Budgeting Guru: Balance the books without breaking a sweat (or a plate).
• Culinary Partner-in-Crime: Collaborate with the kitchen to ensure every dish is a masterpiece.
• People Whisperer: Lead, inspire, and manage a talented team of hospitality pros.
• Guest Happiness Hero: Deliver service that keeps customers coming back for seconds (and thirds).

What’s in it for You?

• A chance to work with a team that’s as passionate about hospitality as you are.
• Opportunities to bring fresh ideas to the table (pun intended).
• The satisfaction of turning every dining moment into a magical memory.

Ready to spice up your career? Join ILS Hospitality Solutions and make a difference in the world of dining, one delicious experience at a time.

Thank you for your application! Please note that only shortlisted candidates will be contacted.

ILS Hospitality

[email protected]

EA Reg: 23C1776

Reg No: R23117498

WA: 89431726

Reporting to the Assistant Director / Senior Manager/ Manager, Operations and Operations Development and Environmental Sustainability, you will support the department in streamlining processes, improve operational efficiency, systems, and workflows by integrating environmentally responsible practices into daily operations and the long-term goals and strategies of the institution. You will also drive continuous improvements across the various operational sectors with the aim of promoting, initiating, and implementing initiatives with regards to sustainable practices.

You will support the Assistant Director / Senior Manager/ Manager in the planning, execution and management of Operations Development and Environmental Sustainability requirements. You will lead the section section under your charge in providing support to the respective functions. As the key contact on the ground, you are expected to work closely with stakeholders (both internal and external) to meet requirements and be the effective change agent to implement the change.

Requirements

• Bachelor’s Degree from recognised disciplines
• At least 6 years of relevant working experience
• Working experience in healthcare operations, project management, technology related fields or environmental sustainability would be an added advantage
• Good writing and presentation skills
• Strong interpersonal skills and analytical skills
• Proficient in Microsoft Office (Word, Excel, Powerpoint)

We are looking for an FOOD SERVICES FLOOR MANAGER to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service. Assistant restaurant Manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals.

You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards. To be successful in this role, you’ll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity.

Back of the house management experience is also essential, as you’ll hire qualified Cooks and Wait Staff, set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations. Responsibilities •

Coordinate daily Front of the House and Back of the House restaurant operations •

Deliver superior service and maximize customer satisfaction •

Must be efficient at bar. Cocktails, mocktails etc.

Respond efficiently and accurately to customer complaints •

Regularly review product quality and research new vendors •

Organize and supervise shifts •

Appraise staff performance and provide feedback to improve productivity

• Estimate future needs for goods, kitchen utensils and cleaning product

• Ensure compliance with sanitation and safety regulations •

Manage restaurant’s good image and suggest ways to improve it •

Control operational costs and identify measures to cut waste •

Create detailed reports on weekly, monthly and annual revenues and expenses •

Promote the brand in the local community through word-of-mouth and restaurant events • Recommend ways to reach a broader audience (e.g. discounts and social media ads) • Train new and current employees on proper customer service practices

• Implement policies and protocols that will maintain future restaurant operations Requirements

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role

• Proven customer service experience as a manager

• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

• Familiarity with restaurant management software, like OpenTable and PeachWorks

• Strong leadership, motivational and people skills

• Acute financial management skills

Responsibilities:

Coordinate daily Front of House and Back of House restaurant operations

Deliver superior service and maximize customer satisfaction

Respond efficiently and accurately to customer complaints

Regularly review product quality and research new vendors

Organize and supervise shifts

Interview and hire staff

Appraise staff performance and provide feedback to improve productivity

Estimate future needs for goods, kitchen utensils and cleaning products

Ensure compliance with sanitation and safety regulations

Manage restaurant’s good image and suggest ways to improve it

Control operational costs and identify measures to cut waste

Create detailed reports on monthly and annual revenues and expenses

Promote the brand in the local community through word-of-mouth and restaurant events

Recommend ways to reach a broader audience (e.g. discounts and social media ads)

Train new and current employees on proper customer service practices

Implement policies and protocols that will maintain future restaurant operations

Requirements:

Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role

Proven customer service experience as a manager

Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

Familiarity with restaurant management software

Strong leadership, motivational and people skills

Acute financial management skills

Be positive and always smile

Be very self aware

A self starter

Be very responsible and reliable

Be organized

Have good leadership skills and can delegate work appropriately

Have high emotional intelligence

Be observant and pay attention to details

Have good command of the English language

With good habits of cleanliness and is well-disciplined at work

Always punctual

Have excellent personal hygiene

Excellent at learning new methods and following instructions

Work well with colleagues

Takes pride in doing good and consistent work

Keen on learning new skills and tasks

BSc degree in Business Administration; hospitality management or culinary schooling is a plus

Benefits:

Excellent learning environment

Positive team

Staff meal provided

Laundry service available