Total 6 contracts specialist job vacancies in F&B / Tourism / Hospitality category in D02 Anson, Tanjong Pagar

Purpose of Role:

Destination Services is mainly based on the welfare policies provided by the company, providing relocation services for cross-border transfers, new hire employees, and international assignments. This role is to support the regional destination service lead in APAC, in all potential operations matters for day to day work, as well as accompanying project work for the function.

Responsibilities:

• Detailed monitoring of the Destination Services Tracker to ensure that the data collection is robust, vendors are keeping to SLAs, and spotting any errors.
• Ensure that service delivery of services from vendors is of high quality (meeting the standards made clear via internal documentation), as well as ensuring that communication in internal communication platforms is clear, concise, and meeting documentation standards for proper audit trails and record keeping.
• Spot checks factual accuracy and guidance in internal communication platforms, and escalates to the regional Destination Services Lead (DSL) if there are any issues that need to be addressed.
• Be the first point of contact for employees reaching out for clarification internally, as well as to bring escalations and deeper questions to DSL for further investigation.
• Assist with data review projects as needed.
• Responsible for editing and translation of new Destination Service Guides for all APAC locations, and support quarterly review cycle as needed.
• Review various systems of record for accuracy, and communicate with suppliers/HROP/and other stakeholders as needed
• Assign new cases to the vendors, including monitoring for data accuracy and ensure timely follow up of all services once authorized
• Answer base level queries from vendors/employees.
• Support as 2nd pair of eyes for DSL, for daily casework.

Minimum requirements:

• Bachelor's degree or above
• More than 3 years of work experience in a relevant HR/Process Operations field.
• Proficient in Excel (vlookup/hlookup/conditional formatting/pivot tables/etc) or other data processing tools
• Good experience in reconciliation and data analysis, with good communication skills and proactive service awareness.

The Senior Specialist (Modern & Contemporary Art) is responsible for orchestrating the Modern & Contemporary Art Auction, requiring good knowledge of the art market and strong client relationship management to bring in business for the department.

ESSENTIAL JOB FUNCTIONS (Duties include but are not limited to the following):

• Reach out to major clients (collectors, dealers, corporations, institutions) in the sale of high value property.
• Active participation in sourcing and selling of the department works
• Function as liaison with overseas specialists group, working on appraisals as a means of generating new long-term business opportunities and reconnecting with inactive clients.
• Review incoming photo inquires with department to determine property sale potential and value.
• Research property including authenticity, bibliography, provenance and exhibition history.
• Direct the catalogue production and layout.
• Participate in Telephone Bidding with clients during the auction.
• Work with buyers during sale week to market and pre-sell the sale.
• Participate in pre-selling upcoming auctions through targeted marketing efforts.
• Coordinate and produce materials and information for Press and Marketing.
• View and visit competitors' auctions and track overall results.
• Actively participate in events, art fairs, and other functions to represent the auction house.
• Work on special projects as assigned by Director.
• Other duties as assigned by Director.

QUALIFICATION REQUIREMENTS:

• Bachelor's degree or equivalent work experience in applicable Art History.
• Chinese language proficiency required.
• Minimum of 5 years paid work experience in related field.
• Knowledge of the auction business.
• Demonstrated ability in appraising property and business-getting.
• Knowledge of E-mail, Spreadsheet, Word Processing and Presentation software (Microsoft Office preferred).
• Ability to learn 33 Auction systems including Box, AuctionFlex, AuctionMobility and website.
• Excellent communication and interpersonal skills, including superior written and spoken communications.
• Superior client service skills.
• Demonstrated ability to multi-task and prioritize.
• Strong follow-up skills with attention to detail.
• Ability to work within a team environment.

The Junior Specialist (Modern & Contemporary Art) is responsible for bringing in business, cataloguing and coordinating the sale and property, requiring good knowledge of client relationship management and relevant markets for the art category working in close collaboration with our team of specialists.

ESSENTIAL JOB FUNCTIONS (Duties include but are not limited to the following):

• Identify and maintain relationships with all client categories (collectors, dealers, corporations, institutions), including the ability to work with major clients in the sale of high value property.
• Active participation in sourcing and selling of the department sales
• Function as liaison with overseas specialists group, working on appraisals as a means of generating new long-term business opportunities and reconnecting with inactive clients.
• Review incoming photo inquires with department to determine property sale potential and value.
• Write and prepare catalogue essays. Research property including authenticity, bibliography, provenance and exhibition history.
• Work on catalogue production and layout.
• Prepare condition reports of consigned property prior to the auction.
• Participate in Telephone Bidding with clients during the auction.
• Coordinate pre-sale exhibition set-up.
• Work with buyers during sale week to market and pre-sell the sale.
• Participate in pre-selling upcoming auctions through targeted marketing efforts.
• Coordinate and produce materials and information for Press and Marketing.
• View and visit competitors' auctions and track overall results.
• Actively participate in events, art fairs, and other functions to represent the auction house.
• Work on special projects as assigned by Director.
• Other duties as assigned by Director.

QUALIFICATION REQUIREMENTS:

• Bachelor's degree or equivalent work experience in applicable Art History.
• Chinese language proficiency required.
• Minimum of 4 years paid work experience in related field.
• Knowledge of the auction business.
• Demonstrated ability in appraising property and business-getting.
• Knowledge of E-mail, Spreadsheet, Word Processing and Presentation software (Microsoft Office preferred).
• Ability to learn 33 Auction systems including Box, AuctionFlex, AuctionMobility and website.
• Excellent communication and interpersonal skills, including superior written and spoken communications.
• Superior client service skills.
• Demonstrated ability to multi-task and prioritize.
• Strong follow-up skills with attention to detail.
• Ability to work within a team environment.

Job Description: Restaurant Operations Test Specialist

Position Title: Restaurant Operations Test Specialist
Location: 8 Lim Teck Kim Road Opp to Genting Centre, Singapore 088937 Singapore
Department: Quality Assurance / IT / Operations

Position Overview:We are seeking a detail-oriented and experienced Restaurant Operations Test Specialist to join our team. This role bridges the gap between restaurant operations and technology by ensuring that our systems and software are functioning optimally. The ideal candidate will have a background in restaurant management and a keen interest in technology, quality assurance, and process improvement.

Key Responsibilities:

1. Testing and Quality Assurance:Conduct thorough testing of restaurant management systems, including POS, inventory management, reservation systems, and other software used in restaurant operations.
   Develop and execute test plans, test cases, and test scripts based on functional requirements.
   Identify, document, and track defects and issues, working closely with the development team to ensure timely resolution.
   
2. System Analysis and Optimization:Analyze current restaurant operations and workflows to identify areas where technology can improve efficiency and effectiveness.
   Collaborate with restaurant staff to gather requirements and provide feedback on system performance and usability.
   Recommend improvements and enhancements to existing systems and processes.
   
3. Training and Support:Provide training and support to restaurant staff on new and existing systems.
   Develop user manuals, training materials, and documentation to assist staff in using technology effectively.
   Act as a point of contact for troubleshooting and resolving system-related issues.
   
4. Collaboration and Communication:Work closely with cross-functional teams, including IT, operations, and management, to ensure seamless integration of technology into restaurant operations.
   Communicate effectively with stakeholders to provide updates on testing progress, system performance, and issue resolution.
   

Qualifications:

• Bachelor’s degree in Hospitality Management, Information Technology, or a related field.
• Minimum of 3 years of experience in restaurant management or operations.
• Experience with restaurant management systems, POS systems, and other related software.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and organizational skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Familiarity with quality assurance methodologies and testing tools is a plus.

Preferred Skills:

• Certification in Quality Assurance or related field.
• Experience with software development lifecycle (SDLC) and agile methodologies.
• Proficiency in using testing tools such as Selenium, JIRA, or similar.

JOB SUMMARY

A critical member of the team, the Service Technician balances a passion for people, a broad technical expertise, and excellence in retail practices.

A Service Technician is the front line and point person for our brand to the rider and encourages successful, profitable retail by taking their technical expertise to the next level as a driver of outstanding in store brand experiences. A Service Technician works directly with riders, both present and remote, to identify and locate the goods, services, and experiences needed to provide solutions quickly and frictionlessly to keep them riding longer and better. Service Technicians work collaboratively and hands-on with staff and local riders as a host, mentor, brand advocate, and technical service ace. The Service Technician provides exceptional rider service; enhances rider satisfaction; and aids in meeting sales and profitability goals.

HOW YOU’LL MAKE A DIFFERENCE

• Meeting and making a connection with riders, asking qualifying questions and listening to riders' needs, then giving options and advice on meeting those needs from a pre-set service menu or tune ups and a la cart service.

• Contribute to the larger Specialized R&D team by closing the feedback loop; providing insights from both the technician's perspective and remitting valuable critique and reaction from our riders.

• Speak authoritatively on technical matters as they relate and pertain to our bicycles; be the expert

• Assists customers in an enthusiastic and courteous manner; provides “wow” customer service.

• Responsible for properly taking in all service work and setting and exceeding rider expectations, including correctly filling out service work orders, scheduling an appropriate number of repairs

• Advises and assists customers with their product/service selection without bias.

• Develops and maintains knowledge expertise of all merchandise in department to effectively assist customers with accurate information; keeps current as new product lines are introduced.

• Assists with bike sales with technical consulting, and any other bike floor duties as needed.

• Deliver best in class rider-service that ensures ongoing service and high levels of rider satisfaction

• General cleanliness standards are set at store opening, maintained throughout the day, and reset at close of business, including light janitorial duty

• Proficiency in point of sale systems and store operational websites

• Regular, dependable attendance and punctuality

WHAT YOU NEED TO WIN

• Passion for cycling and the Specialized brand

• Excellent communication with the ability to effectively interact with riders and team members

• Must be able to work as business dictates which includes weekends

• Ability to stand for extensive time periods; while occasionally walking, kneeling

Job Description:

• Manage display, video, mobile, programmatic RTB, social media, search, native and marketplace online advertising campaigns for AnyMind regional strategic clients.
• Daily management and optimization of each account’s campaigns to ensure success metrics are achieved. As well as, identify potential issues and communicate recommendations for improvement.
• Suggest campaign media plans and tactics; develop and see-through solutions based on client success metrics, KPIs, or desired campaign results.
• Perform excellent data analysis and optimize the delivery of running campaigns.
• Create weekly reports, ad hoc reports, and final reports with audience insights, performance insights, and brand insights that are meaningful for clients.
• Work closely with multiple Sales, Creatives, and Engineering teams across regions to resolve issues, pacing deficiencies, and client concerns.
• Leverage new knowledge and technology to improve productivity of the entire team, provide new solutions, and share know-how
• Manage partners (Google and/or Meta etc.)

Requirements:

• Over 2 years of experience as a account strategist, trader or ad operation, preferably in digital marketing agencies or ad tech companies
• Experience in managing regional online advertising campaigns in Google Ads, Facebook, DV360, Xandr (AppNexus), TikTok, LinkedIn and other platforms for clients and perform complicated campaign analysis
• Good knowledge across ad platforms, DSPs, SSPs, ad networks and ad exchanges
• Expert skills on search, display, social, video advertising tools, programmatic platforms, ad trafficking and online advertising technologies.
• Demonstrate ability to manage complex client projects/campaigns, including the ability to provide coordination and direction to team members.
• Extremely detail oriented, organized, and accountable.
• Solutions oriented, focused on solving the problem with innovative and responsive recommendations.
• Experience in Analytics & Measurement Tools (Google Analytics, GTM, Campaign Manager) would be an added advantage
• Highly collaborative mindset with the ability to work closely with multiple teams across the region to identify opportunities, resolve issues and assuage client concerns
• Result-oriented mind with a passion for work
• Eager to learn new things
• Good command of English