Total 3,648 customer experience manager job vacancies in F&B / Tourism / Hospitality category in Singapore

Our client is a well-established market leader in the F&B industry. They are looking for a Restaurant Assistant Manager assist their team for the next phrase of their business. They are located in Central – easily accessible.

Duties:

• Responsible for planning, coordinating and running the daily restaurant operations.
• Responsible for creating a positive guest experience and handle customer’s request professionally and promptly.
• Responsible for coordinating all reservations to ensure optimum capacity.
• Responsible for handling complaints or feedback concerning food and service.
• Responsible to ensure compliance with sanitation and safety regulations.

Requirement:

• Minimum 3 years of experience in managing a restaurant

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Salary: $3500/month

Job Type: Full-time

About Us:We are a vibrant and dynamic restaurant dedicated to providing exceptional dining experiences to our customers. With a focus on quality ingredients, innovative cuisine, and outstanding service, we have established ourselves as a premier destination for food enthusiasts. As we continue to grow, we are seeking a passionate and experienced Restaurant Manager to join our team and help us uphold our commitment to excellence.

Responsibilities:

• Oversee the day-to-day operations of the restaurant, ensuring smooth and efficient service
• Manage and motivate staff, providing training and guidance as needed
• Monitor inventory levels and order supplies to maintain adequate stock
• Develop and implement strategies to enhance customer satisfaction and increase profitability
• Handle customer inquiries and resolve any issues or complaints in a professional manner
• Maintain cleanliness and safety standards in compliance with health regulations
• Collaborate with the culinary team to develop and update menu offerings
• Implement marketing initiatives to attract new customers and retain existing ones

Requirements:

• Proven experience as a Restaurant Manager or similar role
• Strong leadership and communication skills
• Excellent problem-solving abilities
• Knowledge of food safety regulations and best practices
• Ability to work under pressure and manage multiple tasks simultaneously
• Flexibility to work evenings, weekends, and holidays as needed
• Diploma in Hospitality Management or related field preferred

Benefits:

• Competitive salary of $3500/month
• Opportunities for career advancement
• Medical Benefic
• Annual Leave

If you are passionate about hospitality and have a track record of success in restaurant management, we want to hear from you! Please submit your resume and cover letter outlining your qualifications and relevant experience. We look forward to welcoming you to our team!

The F&B Manager will be in-charge of the restaurants in Goodwood Park, ensuring that guests have the best overall experience when dining in.

Your responsibility includes:

1. Lead and manage the daily operations of the restaurant, ensuring smooth and efficient service.
2. Analyzing and planning restaurant/function rooms sales levels and profitability.
3. Manage scheduling and staffing levels to meet operational requirements.
4. Planning of Restaurant Menu menus and beverage list.
5. Recruitment, training, coaching and managing staff discipline.
6. Handle guest feedback and complaints

Requirements:

1. Proven experience in a restaurant management setting, preferably in hotels.
2. Extensive knowledge of fine dining etiquette and culinary trends
3. Adaptable to a fast paced environment
4. Passion in providing the best restaurant experience

Please be informed that only shortlisted candidates will be notified.

Roles & Responsibilities

· Engage with HR Partners, Managers, Head of Functions, People Team and Regional People Leaders on matters related to C&B proactively

• Review the total C&B structure including total cash component, reward strategies and sales incentive projects, to ensure market competitiveness and internal equity
• Prescribe and implement C&B guidelines on how to attract, reward and retain employees, while ensuring alignment with the Company’s business objectives

· Recommend industry best practices with an aim to attract and retain talent, ensuring smooth effective implementation

· Execute C&B initiatives and support the Head of People in the engagement with the business units

· Conduct regular review of compensation structure including participation of C&B and job benchmarking surveys by Mercer, SNEF and other consultancy companies

· Drive impactful communication to key stakeholders to obtain buy-in and seamless execution

• Manage the job analysis and job evaluation process for all employees
• Engage key stakeholders in discussions including salary proposals, evaluation assessments, annual merit increment and promotion cycles
• Review GPMS evaluation results for business units and drive the calibration process to ensure overall equity in accordance to the regional performance policy guidelines
• Drive Samsung’s bi-annual Management Business Objectives Incentive process as well as Sales Incentive Programme, including participation in the KPI setting process
• Assist to prepare the annual manpower budget
• Adopt agile, flexible, meaningful and cost effective C&B initiatives

Skills & Qualifications

• Degree in Human Resource Management or other relevant disciplines
• Minimum 7 years of C&B Experience
• Numerically-inclined with a keen analytical ability
• Proficient in Singapore Employment Act and other MOM and TAFEP guidelines
• Proficient in Microsoft Office
• Strong interpersonal and communication skills
• High degree of initiative
• Meticulous and detail-oriented
• Ability to work independently and navigate through ambiguity
• Ability to multi-task and respond to rapid changes in a fast moving dynamic business environment
• Well versed with current market trends in order to provide additional perspectives for C&B improvements

Main Responsibilities

Report to the Restaurant Manager. To support and assist the Restaurant Manager to achieve optimal business performance of their restaurant, as well as maintaining high standards of food, service, health and safety. And, to assist in the management of the restaurant, deputising in the absence of the Managers.

Assist in achieving optimal business performance of the restaurant

Assist in analysing and planning restaurant sales levels and profitability

Assist in preparing reports at the end of the shift/week, including staff control, food & cash control and sales

Assist in creating and executing plans for department sales, profit and staff development

Assist in monitoring labour and F & B costing matters including inventory control and conducting bi-monthly stock take

Assist in planning and coordinating menus

Assist in managing filing system and read company emails

Assist in handling disciplinary issues, conducting Annual review and confirmation of staff

Provide effective leadership to the food and beverage team to ensure targets are met

Constantly review, evaluate operations/procedures and suggest improvements to the management

Coordinate the entire operation of the restaurant during scheduled shifts

Respond to customer complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers

Ensure that all employees adhere to the company's uniform standards

Meet and greet customers and organise table reservations

Advise customers on menu and beverage choice

Conduct orientation and training & coach new trainees

Plan staff duty roster and cleaning duties

Update GRN and perform e-Procurement

Handle cashiering duties, daily sales collection, cashiers float and petty cash claims and control

Perform banking duties

Collect e-feedback from customers using IPad

Upsell desserts to customers

Upsell promotion and PGR membership

Maintain high standards of quality control, hygiene, and health and safety

Ensure the strict compliance by all service and kitchen staff to company’s standard operating procedures

Any other appropriate duties and responsibilities as assigned

JOB DESCRIPTION:

• Understand Mobileum products, build knowledge that allows optimum deployments.
• Lead the development and implementation of software applications to meet organizational goals and objectives.
• Collaborate with stakeholders to gather software requirements and define project scope, objectives, and timelines.
• Manage software development projects from initiation to completion, ensuring adherence to project schedules, budgets, and quality standards.
• Oversee a team of software developers, providing guidance, support, and mentorship to ensure high-quality deliverables.
• Conduct regular assessments of software applications to identify areas for improvement and optimization.
• Stay updated on emerging technologies and industry trends, and make recommendations for software enhancements and upgrades.
• Establish and maintain relationships with external vendors and partners to leverage their expertise and resources for software development projects.
• Ensure compliance with relevant regulations, standards, and best practices in software development and application management.

JOB REQUIREMENTS:

• Passionate about programing and solving technical problems.
• Proactive in anticipating situations and delivering solutions.
• Client oriented and service-minded.
• Overall 9+ years of experience in Telecom Software Implementation/Deployment.
• UNIX (Solaris/Linux) and shell/Perl/python scripting
• Oracle 8i/9i , Couchbase , Postgres, Containers, Kubernetes implementatIon, SS7/Diameter deep knowledge
• Experience in firewalls
• Knowledge & experience of deployment methodologies
• Effective written and verbal communications skills
• Customer interface skills

Technical Skills:

• GSM/ LTE/ IMS (SIP,DIAMETER,GTP)
• UNIX/LINUX
• Scripting (e.g. sh, ksh, perl)
• RDBMS (e.g. Oracle, MSSQL)
• XML
• Java/C/C++

Interested applicants, please email your CV to [email protected]

5 Days 44hrs/week (Shift Hours)

$3200 to $3800

Location: Bugis / Tanglin Mall / Orchard / Buona Vista / Tampines / Jurong West [ Discuss during interview ]

Duties and Responsibilities:

People

• Lead, develop and motivate the restaurant team to deliver the restaurant's experience
• Support the attraction, recruitment and training of employee
• Support the growth and development of employee through training and quality conversations
• Recognize success and ensure everyone is well informed and heard by using the appropriate communication channels
• Develop labour schedules that enable the team to deliver the restaurant’s experience
• Support the development and training of Assistant Managers in the restaurant and the region

Product

• Support the team to deliver amazing food, freshly cooked to order and served hot
• Manage inventory and order stocks to ensure all products are available

Place

• Keep the restaurant beautiful, safe, clean and representative of the restaurant’s brand
• Carry out, monitor and correct procedures in order to be safe, legal and follow the restaurant’s standards

Performance

• Grow sales by running shifts in a way that creates positive customer moments and delivers operational efficiency
• Understand the full P&L of the restaurant, and take responsibility delivering the restaurants financial targets including sales and all controllable costs
• Review and ensure timely, accurate and complete daily / weekly / monthly reporting
• Work on business planning, from strategic planning to daily forecasting
• Develop and support local restaurant marketing
• Implement effective restaurant administration, stock control, security and safety

Requirements:

• Minimum 3 years experiences from a hospitality, retail or leisure background
• Proficient in Microsoft Office applications
• Willing to work on shifts, weekends and public holidays

Cheah Khai Yeen (Catherine) Reg No : R1986405.

The Supreme HR Advisory Pte Ltd EA no: 14C7279

Responsibilities:

• Strategically plan and oversee logistics, warehousing, transportation, and customer services to optimize efficiency and satisfaction.
• Negotiate with suppliers, manufacturers, retailers, and consumers to ensure seamless logistics operations.
• Monitor inventory levels, delivery timings, and transportation costs, implementing strategies to enhance efficiency and reduce expenses.
• Address operational issues and customer complaints promptly to maintain service quality.
• Lead the logistics team with a focus on supervision, coaching, and professional development.
• Achieve operational goals in cost reduction, productivity, accuracy, and timeliness, and continuously seek improvement opportunities.
• Analyze performance metrics to make data-driven decisions for logistics optimization.
• Ensure compliance with legal, regulatory, and HSE standards, maintaining a safe and efficient work environment.

Requirements:

• Minimum GCE 'N' Level or equivalent, with a preference for candidates holding additional logistics or supply chain certifications.
• At least 2 years of experience in a logistics management role, preferably within the F&B industry.
• Proficiency in SAP and other relevant warehouse management systems, coupled with strong data analysis skills.
• Demonstrated leadership ability, excellent communication skills, and a hands-on approach to operational challenges.

Tyson Jay Recruitment Pte Ltd | EA License No.: 16C7954

Ivan Lim | EA Personnel No.: R1109856

Job Description

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Lead and train team members to achieve guest satisfaction, operation efficiency and productivity.
• Regularly review product quality and research new vendors
• Organize and supervise shifts.
• manage restaurant P&L to optimize man profit, monitor and control operational costs, cost of goods, labour and other controllable expenses.
• Manage and oversee all storage supplies for the restaurant to ensure smooth operation.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, kitchen utensils and cleaning products.
• Manage restaurant’s good image and suggest ways to improve it.
• Create detailed reports on weekly, monthly and annual revenues and expenses.
• Promote the brand in the local community through word-of-mouth and restaurant events.
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations.
• Monitor inventory to ensure that resources are used effectively and minimizing wastage.
• Maintain a high standard of personal hygiene and appearance at all time.
• Ensure compliance to Company Standard Operating Procedure (SOP) as well as the cleanliness and sanitation at work areas. Make sure that the restaurant attains every form of licensing requirement, like liquor licenses, and quickly attend to repairs that have to be made within the restaurant.
• Any other ad hoc duties as assigned by the Company.

Job Requirement

• Minimum 3 years of working experience in F&B industry.
• Possess good supervisory skills such as accountability, organizing and planning skills.
• Able to control costs & use given resources efficiently and productively.
• Able to train, manage, motivate and inspire your team.
• Good leadership, communication skills and influence. Candidate must be able to read and understand basic Chinese (Chinese restaurant environment)
• Able to work under pressure in a fast paced, dynamic and challenging work environment.
• Able to work split shift, weekends and public holidays.
• Customer oriented, service focus, responsible and positive working attitude.

We are looking for a Restaurant Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service.

Restaurant Manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

To be successful in this role, you’ll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity. Back of the house management experience is also essential, set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations.

We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations

• Deliver superior service and maximize customer satisfaction

• Respond efficiently and accurately to customer complaints

• Regularly review product quality and research new vendors

• Organize and supervise shifts

• Appraise staff performance and provide feedback to improve productivity

• Estimate future needs for goods, kitchen utensils and cleaning products

• Ensure compliance with sanitation and safety regulations

• Manage restaurant’s good image and suggest ways to improve it

• Control operational costs and identify measures to cut waste

• Create detailed reports on weekly, monthly and annual revenues and expenses

• Promote the brand in the local community through word-of-mouth and restaurant events

• Recommend ways to reach a broader audience (e.g. discounts and social media ads)

• Train new and current employees on proper customer service practices

• Implement policies and protocols that will maintain future restaurant operations

Requirements and skills

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role

• Proven customer service experience as a manager

• Extensive indian food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

• Strong leadership, motivational and people skills

• Acute financial management skills

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Join our globally integrated team of dedicated indirect tax professionals and you will combine technical knowledge, industry understanding and technologically advanced tools and methodologies to identify risks and sustainable planning opportunities for indirect taxes throughout the tax life cycle at the local level. You will help us provide effective processes, improve day-to-day reporting, reduce attribution errors, reduce cost and ensure indirect taxes are handled correctly in transactions for our clients.

The opportunity

Our GST team is one of the leading GST practices in Singapore reputed for its technical competency and its deep knowledge of businesses. The services offered by our GST team include GST advisory, Assisted Compliance Assurance Program review, Assisted Self Help Kit review, GST return preparation and review, GST due diligence and GST training. As a member of the team, you will not only have the opportunity to enhance your technical knowledge and be creative, but also experience the challenge of being a trusted GST and business advisor.

Your key responsibilities

You’ll be responsible for leading the successful delivery of GST engagements, taking a professional, practical and commercial approach and ensuring technical excellence. You will be required to give professional advice, both written and in person, on GST impact on clients’ supply chain and financial and accounting systems, as well as identifying and addressing areas of GST risk, advising clients on the GST implication of transactions and assist them in complying with GST regulations. Your role will also include building & maintaining relationship with our clients and helping people to develop through effectively supervising, coaching and mentoring staff.

Skills and attributes for success

· Ability to build strong client relationships and committed to delivery of exceptional client service

· Relationship management skills

· Sound technical knowledge in GST through advising on complex GST issues and establishing best practice

· Excellent communicator in a range of situations both written and oral

· Strong coaching skills in developing junior staff and conducting trainings

· Dedicated, innovative, resourceful and analytical

To qualify for the role you must have

· A degree in economics, finance, tax or accounting; a CPA or similar certification

· Minimum of 9 years of work experience in a professional services or professional tax organization dealing indirect tax matters

· Hands-on experience for complex GST technical review

· Excellent verbal/written communication skills

· Strong drive to excel professionally, and to guide and motivate others

· Independent in managing own workload, ability to work under pressure and to keep things moving and to juggle multiple tasks

· Excellent team player

Ideally, you’ll also have

· Experience working in multicultural teams

· Accreditation by SCTP

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

· Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

· Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

· Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

· Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Job Summary:

· Salary: Up to $4000

· Working Days and Hours: 5 days - Monday to Friday, 9.00am - 6.30pm

· Location of work: Pandan Loop

Job Responsibilities:

· Respond to telephone/online catering sales enquiries

· Build and maintain good client relationship and rapport

· Solicit new corporate clients through cold calling and sales visit

· Assist clients in professional event planning, packaging and menu selection

· Keep abreast of trends and developments in catering industry

· Actively brainstorming of creative ideas in improving catering services to clients

· Account for sales and profitability of event orders and ensure smooth operations of catering functions

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Gan Chen Yun

Registration Number: R23116696

EA Licence No.: 06C2859

(MCI Career Services Pte Ltd)

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Join our globally integrated team of dedicated indirect tax professionals and you will combine technical knowledge, industry understanding and technologically advanced tools and methodologies to identify risks and sustainable planning opportunities for indirect taxes throughout the tax life cycle at the local level. You will help us provide effective processes, improve day-to-day reporting, reduce attribution errors, reduce cost and ensure indirect taxes are handled correctly in transactions for our clients.

The opportunity

Our GST team is one of the leading GST practices in Singapore reputed for its technical competency and its deep knowledge of businesses. The services offered by our GST team include GST advisory, Assisted Compliance Assurance Program review, Assisted Self Help Kit review, GST return preparation and review, GST due diligence and GST training. As a member of the team, you will not only have the opportunity to enhance your technical knowledge and be creative, but also experience the challenge of being a trusted GST and business advisor.

Your key responsibilities

You’ll be responsible for leading the successful delivery of GST engagements, taking a professional, practical and commercial approach and ensuring technical excellence. You will be required to give professional advice, both written and in person, on GST impact on clients’ supply chain and financial and accounting systems, as well as identifying and addressing areas of GST risk, advising clients on the GST implication of transactions and assist them in complying with GST regulations. Your role will also include building & maintaining relationship with our clients and helping people to develop through effectively supervising, coaching and mentoring staff.

Skills and attributes for success

· Ability to build strong client relationships and committed to delivery of exceptional client service

· Relationship management skills

· Sound technical knowledge in GST through advising on complex GST issues and establishing best practice

· Excellent communicator in a range of situations both written and oral

· Strong coaching skills in developing junior staff and conducting trainings

· Dedicated, innovative, resourceful and analytical

To qualify for the role you must have

· A degree in economics, finance, tax or accounting; a CPA or similar certification

· Minimum of 6 years of work experience in a professional services or professional tax organization dealing indirect tax matters

· Hands-on experience for complex GST technical review

· Excellent verbal/written communication skills

· Strong drive to excel professionally, and to guide and motivate others

· Independent in managing own workload, ability to work under pressure and to keep things moving and to juggle multiple tasks

· Excellent team player

Ideally, you’ll also have

· Experience working in multicultural teams

· Accreditation by SCTP

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

· Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

· Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

· Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

· Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Program & Games Manager

Apply: [email protected]

Interested applicants MUST apply by resume and cover letter through emailing [email protected]. We MUST receive an email application from you in order to consider you.

Roles and responsibilities

1. You will be responsible for

- procuring customers through coldcalling and marketing for all activities related to www.ministryoffootball.com.sg and www.ministryofsports.com.sg

2. managing all MOF and MOS programs and games

3. Recruit, coordinate and assign referees and coaches to these programs and games.

Join us for the greatest sports experience in Singapore! See our website and social media pages!

http://ministryofsports.com.sg/

https://www.facebook.com/mos.com.sg/

https://www.instagram.com/ministryofsports.stars/

Interested applicants MUST apply by resume and cover letter by email.

You should possess the respective qualifications in international, regional or local associations of your respective sports. Additionally, NROC or other certifications / qualifications would be very advantageous.

Interested applicants MUST apply by resume and cover letter through emailing [email protected]. We MUST receive an email application from you in order to consider you.

Restaurant Manager

Salary up to $6000

Location: Islandwide

Benefits:

• AWS & CNY Bonus

• Staff meals Provided

Responsibilities:

• Oversee overall day-to-day operations in the Dining Hall area, Pantry and Stewarding sections

• Ensure the outlet is run in an efficient manner and proper service is offered at all times

• Ensure all special requirements needed for service or food are prepared for and carried out for customers

• Handle customer feedback calmly, professionally and efficiently at all times, resolving any disputes and recovering service effectively

• Keep the management /Chef updated on any food delay, complaints and customers feedback

• Manage restaurant inventory levels, handling purchasing of necessary items when necessary

• Manage restaurant environment, handle and schedule regular maintenance and upkeep of restaurant, such as pest control, servicing, etc

• Resolve any reservation and cashiering issues

• Handle restaurant petty cash disbursements and reimbursements

• Schedule staff roster to ensure good and sufficient allocation of manpower for service

• Manage and train staff

Requirements:

• Prior experience as Restaurant Manager

EA Name: MANPOWER ACCESS PTE LTD

EA License No: 13C6854

EA Personnel Name: Teo Zhi Wee

EA Personnel Registration No: R22103947

Job Description

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Lead and train team members to achieve guest satisfaction, operation efficiency and productivity.
• Regularly review product quality and research new vendors
• Organize and supervise shifts.
• manage restaurant P&L to optimize man profit, monitor and control operational costs, cost of goods, labour and other controllable expenses.
• Manage and oversee all storage supplies for the restaurant to ensure smooth operation.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, kitchen utensils and cleaning products.
• Manage restaurant’s good image and suggest ways to improve it.
• Create detailed reports on weekly, monthly and annual revenues and expenses.
• Promote the brand in the local community through word-of-mouth and restaurant events.
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations.
• Monitor inventory to ensure that resources are used effectively and minimizing wastage.
• Maintain a high standard of personal hygiene and appearance at all time.
• Ensure compliance to Company Standard Operating Procedure (SOP) as well as the cleanliness and sanitation at work areas. Make sure that the restaurant attains every form of licensing requirement, like liquor licenses, and quickly attend to repairs that have to be made within the restaurant.
• Any other ad hoc duties as assigned by the Company.

Job Requirement

• Minimum 3 years of working experience in F&B industry.
• Possess good supervisory skills such as accountability, organizing and planning skills.
• Able to control costs & use given resources efficiently and productively.
• Able to train, manage, motivate and inspire your team.
• Good leadership, communication skills and influence. Candidate must be able to read and understand basic Chinese (Chinese restaurant environment)
• Able to work under pressure in a fast paced, dynamic and challenging work environment.
• Able to work split shift, weekends and public holidays.
• Customer oriented, service focus, responsible and positive working attitude.

(1) Experienced in F&B operations for at least 2 years.

(2) Independent with initiative.

(3) Maintain daily and monthly reports of outlets.

(4) Preparation of profit/loss statements.

(5) Purchasing of materials if required.

(6) Sourcing for clients to rent stalls.

(7) Daily operations of outlets.

(1) Experienced in F&B operations for at least 2 years;

(2) Independent with initiative;

(3) Maintain daily and monthly reports of outlets;

(4) Preparation of profit / loss statements;

(5) Purchasing of materials if required;

(6) Sourcing for clients to rent stalls;

(7) Daily operations of outlets.

* Strong passion in Culinary and F&B industry
* Career growth from Mid to Senior Management level
* Stability and well-established organization

Job Responsibilities:

• Manage Operations & Food Cost Strategic Planning to upscale Operations Menu Planning, Culinary Innovations,
• Ability to lead, multi-task, team player and be supportive to the team of 20 to 25 kitchen & service staff (Manpower Planning)
• He / She will need to manage some assigned Kitchen/Outlets
• Role requires streamlining processes and cultivating a continuous work improvement culture
• Liaise, coordinate and disseminate information to key support functions
• Maintain and build good relationships with the corporate customers

Job Requirements:

• Preferable Degree in any discipline
• Minimum7 years experience in Institutional Catering (Mass Cooking) at a Mid to Senior Management Level
• Started his/her career as a Chef with operations management experience
• Highly organized, meticulous and able to work under pressure
• People-orientated with strong project and management skills
• Strong written and communication skills

Interested applicant, to email resume [email protected] or contct 62251232

We are on the look out for a Restaurant Manager for our newest concept –a Burmese restaurant in the heart of Singapore. We are big believers in hospitality from the heart, providing quality service to our guests and we are looking to find the right person in this key leadership role to embody this spirit!

Interested applicants should bring a mix of grit and grace. The Restaurant Manager will be hands-on, willing to do the hard stuff, but also maintain a polished presence and poise. The role demands a great attention to detail and a strong grasp of our restaurant’s financial footprint. Responsibilities include hiring staff, overseeing inventory management, making purchasing decisions, managing the restaurant’s budget and facilitating all maintenance needs.

Responsibilities

• Oversee the execution of efficient restaurant operations
• Maintain high standards of production, productivity, quality and customer service
• Foster and develop a positive team culture filled with both fun and hard work
• Rally and motivate team to achieve its highest potential
• Identify areas of improvement while also celebrating successes
• Develop short-term and long-term growth plans and financial goals that align with overall strategy and operational plans
• Manage food quality control, inventory management, profit and loss controls, labor cost monitoring and product cost monitoring
• Notice gaps in guest experiences and put corrective plans in place
• Ensure staff follow all health and safety rules and regulations
• Review financial statements and performance data to assess cost reduction needs and program improvements

Requirements

• Dynamic self-starter who is equal parts inspirational and influential
• Knowledge of business processes and functions such as finance, HR, procurement and operations
• Superb communication skills
• Strong leadership skills
• Great budgeting and planning skills
• Entrepreneurial attitude and mindset
• Proven experience as a Restaurant Manager or similar management role
• Well-groomed, professional presentation

Benefits:

• Employee discount
• Staff Meal
• 5-day work week
• Be a part of a dynamic and lively hospitality group headquartered in Hong Kong

Job Description

· Evaluate and revise the existing Group’s policies and procedures where necessary and assisting entities in implementation

· Following up on compliance issues that require investigation

· Identifying and monitoring possible emerging risks at a region and country-level

· Setting up regular internal training in Singapore and overseas subsidiaries, to provide coaching and update on the Group’s processes and procedures

· Continuously review, improve and optimize internal processes and standards

· Conducting regular SFRS analysis on new and updated controls and best practices in the industry

· Perform periodic training/consulting for management

· Develop and maintain clear / adequate Risk Control Matrices

· Examine and evaluate financial and information systems, management procedures, and internal controls to ensure records and controls are accurate

· Cooperate with internal auditors, IT to promote best practice, internal control automation and increased reliance on Test of Design and Test of Effectiveness to optimize external audit

· Prepare regular management reports and executive summaries to Audit Committee

· Develop and strengthen the Group’s risks management framework, methodologies, system, policies, procedures and processes

· Identify potential risks, evaluate the impact across the organization, and engage risk owners to develop appropriate controls and tracking metrics to mitigate and monitor the risks

· Work closely with the entities and functions to ensure timely preparation, analysis and reporting of risks to the stakeholders.

· Develop and implement initiatives to integrate risk management practices into operations

· Drive and promote a strong risk culture throughout the organisation.

· Identify, develop, design and deliver trainings in risk management to strengthen competencies

· Implement leading practices, systems, and technologies in risk management to drive continuous improvements

· Other adhoc tasks as assigned

Requirements

· Minimum degree in accounting

· Certified CA holder

· Minimum 5 years of relevant working experience (Advantageous if the candidate have internal audit experiences)

· Candidates on short notice advantageous

· Positive team player with good communication and interpersonal skills

· Meticulous and able to excel under pressure

· Designation shall commensurate based on candidates experience

[What you will be working on]

You will be involved in the following duties:

• Managing biosecurity risks associated with the import, transhipment and quarantine of animals and animal products. This includes:

- Conducting biosecurity inspections and surveillance of animals and animal products

- Carrying out risk assessments for movement of animals and animal products through Singapore

- Oversee daily operations at Changi Animal and Plant Quarantine (CAPQ)

- Managing non-compliances detected during import inspections

• Working and communicating with a wide variety of internal and external stakeholders such as importers and overseas government organisations on the import/transhipment/export of animals and animal products

• Plan, lead and implement biosecurity projects from ideation to implementation

• Contribute to the development and innovation to improve service delivery in CAPQ

• Other administrative duties as required to ensure daily functioning of CAPQ

[What we are looking for]

• Degree in Biological Science, Veterinary Science, Veterinary Medicine, or other related fields.

• Previous experience working in animal or veterinary related industry will be an advantage.

• Comfortable with handling live animals (dogs, cats, birds, small mammals, poultry, horses etc.).

• Team player with initiative, drive, good interpersonal/communication skills, and able to work independently.

• Good IT and data analytical skills would be an advantage.

Office Location:

• The office location will be at Changi Animal and Plant Quarantine, Gate C7, Airport Cargo Road, Changi Airfreight Centre.

Only shortlisted candidates will be notified.

Job Role & Responsibilies

• Management and Expansion of existing and new outlets
• Improving and managing various sales revenue streams
• Developing business plans
• Developing a risk management framework, policy and process
• Developing and establishing a financial budget and plans
• Developing & maintaining business continuity strategies, policies and guidelines
• Developing high potential employees through organizational talent capability review
• Drive customer loyalty for service excellence
• Drive service quality and customer satisfaction
• Establish and maintain strategic business partner relationships
• Establish business continuity processes
• Establish business strategies for the business function
• Facilitate innovation process within the organization
• Manage compliance with food and beverage hygiene policies and procedures
• Oversee revenue and expenditure management
• Oversee and manage outlets' Profit and Loss by meeting monthly business targets
• Strategize service operations by improving productivity and efficiency
• Recruit , mentor and train newly employed staff to fulfill job scope requirements
• Manage marketing efforts across social media platforms and affiliations through content creation and marketing analyses
• Execute weekly stock control and management
• Reports directly to General Manager

Job Description:-

• Assist store manager for the smooth operations of the restaurant and efficiently to achieve sales target and enforce on HDC standards
• Order taking & cashiering, packing & meal preparation, backend kitchen support.
• Restock item (about 5-10KG)
• Solicit customer feedback to understand the needs and wants of customers
• Consistently monitor product, labour costs and other operating cost to remain within budget
• Assist store manager to achieve sales targets and ensuring profitability of the outlets

Requirements: -

• Pro-active, a team player and able to work independently with minimum supervision
• Possess excellent interpersonal, oral and written communication skills
• Able to perform shift work and work on weekends
• Minimum 1 year experience in F&B

Kok Nge Siong (EA Personnel Registration No: R1111015)

Inter Island Consulting Pte Ltd (Co Reg: 201026915R/ EA License: 11C3031)

Please send your updated resume by clicking "Apply". Only shortlisted candidates will be notified

Responsibilities:

• Oversee every day operations function.
• Upholding standards and maintaining the business's integrity.
• Increase revenue by implementing operational plans.
• Addressing concerns and complaints from clients.
• Cost control.
• Handling restaurant liability by implementing safety, security, and human resource requirements.
• Upholding strict guidelines for hygienic practices and quality control in restaurants.
• In charge of recruiting, providing training and managing employees.
• Set an example for behavior, appearance, and performance standards at all times.
• In charge of inspiring and creating a performance-driven team.
• Planning for manpower, ensure that there is adequate manpower to support daily operations.
• Staff briefings, planning, and event implementation.
• Supporting the beverage and wine menu planning process.

Requirements:

• Diploma or Degree in Human Resource Management, Business Administration or equivalent.
• At least 5 years of working experience in F&B (Assistant Manager/Manager).
• Ability to start work within short notice will be an added advantage

Interested candidates who wish to apply for the advertised position, please click the APPLY button below to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

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