Total 3,619 customer experience manager job vacancies in F&B / Tourism / Hospitality category in Singapore

Highlights:

• Location: Hotel near Dhoby Ghout MRT
• Salary: Basic salary up to $3,300
• Working hour: 5.5 work days (10am to 7pm weekdays, 10am to 2pm Sat)
• Other: The client who is a hotel near to Dhoby Ghaut MRT is looking for Hotel Reservation Asst Manager

Challenges:

• Handle and manage reservations process through various communication platforms, and maximize the room sales through pro-active selling and suggestive selling techniques.
• Handle reservation requests and inquiries from guests, corporate and leisure reservations, process reservations, upsell rooms and enter reservations records.
• Ensure a sales attitude at all times and maintain an awareness of all sales opportunities to maximize room sales and revenue.
• Monitor room sales based on selling strategies to increase revenues.
• Develop, build good rapport and maintain a high level of communication with all business associates and internal customers.
• Solving of customer complaints and problems, and acting as a liaison between the company and its customers to ensure customer satisfaction.
• Handle end to end reservations processes.
• Ensure all daily transactions are recorded into the computer accurately and updated accordingly within the stipulated turnaround time with a high level of service quality.
• Update, maintain and ensure accurate reservation records are properly documented and filing.
• Work closely with Sales and Front Desk and other departments, to ensure guest requirements are met.
• Perform any other duties assigned by Reservations Manage

What it Takes:

• Diploma in Tourism/Hospitality Management/Travel
• Min 2 year relevant experience preferably in hospitality sector
• Good working knowledge of Opera would be advantageous
• Good Microsoft Office applications in Word and Excel
• Good communications and interpersonal skills
• Team player with positive work attitude

Interested applicants, please submit an updated copy of your resume to [email protected] ORtext me wa.me/6591022916
**We regret to inform that only shortlisted candidates would be notified.

Talents@Work Ptd Ltd (21C0501)

Chin Long (R23116697)

Location: Town

Industry: Property Developer (Local Listed)

Are you passionate about hospitality operations and looking to make a significant impact in a dynamic environment?

Join our client, a reputable local listed property developer, as a Senior Account/Assistant Manager in Hospitality Operations. This is an individual contributor role where you will play a vital part in enhancing our hospitality services.

Key Responsibilities:

• Oversee day-to-day hospitality operations to ensure exceptional service delivery.
• Manage and maintain relationships with clients, ensuring their needs are met and expectations exceeded.
• Conduct regular audits and inspections to ensure compliance with company standards and policies.
• Develop and implement strategies to improve operational efficiency and guest satisfaction.
• Coordinate with various departments to ensure seamless operations and resolve any issues promptly.
• Prepare and manage budgets, financial reports, and forecasts to support business objectives.
• Monitor and analyze operational performance metrics, making data-driven decisions to enhance service quality.
• Provide training and support to staff to ensure high standards of service and operational excellence.

Requirements:

• Bachelors degree in Hospitality Management, Business Administration, or a related field.
• 5+ years of experience in hospitality operations, preferably in a managerial role.
• Strong understanding of hospitality industry standards and best practices.
• Excellent communication, interpersonal, and customer service skills.
• Ability to work independently and manage multiple tasks effectively.
• Proficiency in MS Office and hospitality management software.
• Strong problem-solving skills and attention to detail.

Why Join Us?

• Be part of a leading property developer with a strong market presence.
• Work in a collaborative and supportive environment.
• Opportunity to influence operational strategies and contribute to the company's success.
• Competitive salary and benefits package.

How to Apply:
Email your resume to Tiffany Ong Meng Yen at [email protected]

Contact Information:
People Profilers Pte Ltd
20 Cecil Street, #08-09, PLUS Building, Singapore 049705
Tel: 6950 9722

EA License Number: 02C4944
Registration Number: R1111371

Join us and make a significant impact in the hospitality operations of a leading property developer!

Responsibilities:

• Develop tender strategies and handle tender estimation, including quantity take-off and cost estimation.
• Prepare tender submissions, including qualification and quantification documents.
• Coordinate all parties to ensure accurate project analysis and prepare final submission documentation.
• Conduct tender exercises for sub-contracting, including evaluation and contract awards.
• Prepare development plans for clients, aligning with the Master Industry Plan (knowledge of industry trends and Design & Build Tender is preferred).
• Present tender submission proposals to management.
• Present submission proposals to potential clients/consultants and excel in negotiation.

Requirements:

• Bachelor’s Degree in in Quantity Surveyor or equivalent.
• Minimum 10 years of experience in the related field.
• Preferably with experience working for an A1 Main contractor.
• Proficiency in GeBIZ or other e-procurement systems is a plus.

__________________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Located in the iconic National Gallery, Odette is a three Michelin starred fine dining restaurant by Chef-Owner Julien Royer. Odette presents modern French cuisine guided by Julien's lifelong respect for seasonality, terroir and artisanal produce.

Odette is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders.

Our Guest Experience team is integral to the guest experience, and is often the first encounter with our brand. This role sets the scene for our Front of House to be able to deliver unparalleled service and experiences to our guests.

You'll be in charge of:

Guest Experience Leadership

• Ensure that all guests receive a warm welcome and exceptional service through phone call, email, Whatsapp and other communication channels
• Recruiting, Interviewing and Training of all Guest Experience Team Members.
• Put together SOP’s to address and resolve any guest concerns or complaints promptly and professionally.
• Monitor and maintain the Behold Julien high standards of service quality and guest satisfaction

Team Leadership and Development

• Lead, mentor, and develop the guest services team, fostering a positive and collaborative work environment.
• Set clear performance expectations and provide regular feedback and coaching to team members.
• Conduct training sessions on service excellence, guest interaction, and operational procedures

Operations

• Coordinate with the Behold Julien venues and other departments to ensure seamless communication and service delivery.
• Oversee 7R Table Management System of reservations and seating arrangements to optimize the dining experience and manage guest flow.
• Oversee Zendesk, ticketing software system and ensure that all Guest Experience Agents are fully trained on said operating system.
• Ensure compliance with health and safety regulations and company policies

Service Improvement and Administration

• Continuously evaluate and improve guest service processes and standards.
• Collect and analyze guest feedback to identify areas for enhancement and implement action plans.
• Manage scheduling and staffing to ensure adequate coverage during peak times.
• Maintain accurate records of guest interactions, incidents, and feedback.

Qualifications:

• Minimum of 5 years of experience in guest services within the fine dining establishment.
• Minimum 1 year of experience with Seven Rooms Table Management system.
• Strong understanding of fine dining operation and service standards.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities.
• Proficiency in Microsoft Office Suite and restaurant management software.
• Availability to work flexible hours, including evenings, weekends, and holidays

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.
Should your application progress to the next stage, we will be in contact to arrange for an interview.

Primary Objectives;

• To grow and boost Treasury’s Revenue and Franchise growth
• Networking with Correspondent Banks to identify business opportunities, and to promote cross referral businesses.
• Market to foreign/domestic correspondent banks to grow Treasury’s business/product lines
• Management of Correspondent Banking Relationship including Nostro/Vostro Accounts
• To assist Group FI in Singapore Branch’s FI relationship with Global Banks
• To assist Treasury in building relationship to obtain stable funding
• To provide new FI solutions/products to Treasury/Branch
• To conduct initial and regular due diligence/AML/Related/Connected Party screenings for Treasury’s FI/NBFI/vendors
• To manage/maintain Treasury’s static data in systems (as assign)
• Any other ad-hoc duties or projects as assigned by Head of Treasury

Key Responsibilities;

FI Relationship Management

• Manage FI Relationship & promote Treasury products & cross referral business to gain incremental revenue income

• Conduct meetings and discuss with FI/NBFI relationship managers for prospective business opportunities
• Establish close relationship and improve counterparty networking to obtain sufficient Treasury lines
• To provide new FI products/solutions for Treasury/Branch
• To liaise with GFI in establishment of RMA/banking lines
• Manage issues relating to FATCA CRS, Audit & Compliance

Financial Perspective

• Explore and market to banks globally to setup partnership to boost Treasury and HO’s business opportunities
• Cross sell of existing Treasury/FI Products to generate and increase revenue
• Identify opportunities with agent banks to target business growth
• Support the Department/Division Head in the delivery of banking services to meet the Department/Division’s revenue targets. 

FI Support and Advisory

• Provide support /advisory role Treasury and Branch on queries relating to international FI business
• Provide FI solutions and support from agent banks for their international payment, trade and treasury support requirements

Customers / Client Coverage

• Build and maintain effective relationships with correspondent banks/NBFIs to understand their needs in order to provide a high quality of service.
• Build new relationships and identify new target markets to grow Treasury and GFI’s services/products
• Develop and maintain strong stakeholder management with key stakeholders both internally and externally
• Negotiate with correspondent banks on matters with regards to services fees and pricing, as well as seek solutions to finalize new/potential business transactions.

Guest Experience Executive | 5 Days | Fixed Morning Shift | Little India

Salary range: $1,800 - $2,000 + OT
Gross：$2200 to $2500 （After Fixed OT）
Working days: 5days (included Sat, Sun & PH)
Working Timing: 8am-7pm
Working location: Little India

Job Responsibilities:

• Provide friendly and efficient check-in and check-out service at Hotel Reception
• Carry out completion of the registration process by retrieving and inputting information from a computer system and confirming the guest's hotel reservation information
• Handle and resolve guest complaints and special requests in a professional manner, ensuring prompt actions at all times
• Willing to take on a proactive role in ensuring that all hotel policies and instructions implemented are followed throughout at the Hotel Reception counters and Lobby
• Handle walk-in, email, phone enquiries, and internet hotel room reservations
• Adhering to all front desk cashiering duties, including proper credit and cash handling policies and procedures
• Prepare shift reports for submission to accounts.
• Co-ordinate/liaise with other departments in all areas of operations: housekeeping, room service, maintenance, reservation
• Maintain and improve the hotel’s high standard of service and hospitality by providing relevant information such as customer feedback
• Perform any other duties as required and directed by the Manager or Management.

Job Requirements:

• Preferably with 1-2 years of working experience in a similar capacity
• Experience in a front office and/ or customer-facing & service role
• Willing to work on rotating shifts
• Flexibility to respond to a range of different work situations

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

WA: 88824667

Senior Recruitment Consultant

We're looking for an Operations & Facilities Manager.

You will play a pivotal role in ensuring the smooth and efficient day-to-day operations of co-living spaces and buildings under management. You will be responsible for overseeing various aspects of property management, resident satisfaction, and team coordination. The ideal candidate will have a strong background in operations, property management, and customer service, with the ability to create a positive and vibrant living environment for our residents.

Key Responsibilities:

Property Management:

• Supervise and coordinate property maintenance, ensuring that properties are well-maintained, safe, and meet the brand’s standards.
• Manage vendor relationships, negotiate contracts, and ensure cost-effective property services and procurement
• Conduct regular property inspections and implement preventive maintenance measures.

Team Management:

• Lead, manage, and guide a team of on-site staff, including property administrators, maintenance personnel, and security personnel.
• Provide training and development opportunities for team members to enhance their skills and performance.
• Ensure manpower is deployed effectively and efficiently

Operational Efficiency:

• Develop and implement operational policies and procedures to streamline processes and enhance efficiency.
• Monitor key performance indicators (KPIs) to assess the overall operational performance and make data-driven improvements.

Budget Management:

• Work closely with the finance department to develop and manage the property budget.
• Monitor expenses, analyze variances, and implement cost-saving measures while maintaining high-quality service.

Compliance:

• Ensure compliance with local regulations, building codes, and safety standards and terms of agreements
• Stay updated on industry trends and best practices to continuously improve operational processes.

Collaboration:

• Collaborate with other departments, including marketing, leasing, and finance, to ensure seamless coordination and achievement of overall company goals.

Qualifications and Requirements:

• Bachelor’s degree in Real Estate Management or similar field
• Proven experience in property management, hospitality, or operations.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong organizational and problem-solving abilities.
• Knowledge of local housing regulations and safety standards.
• Ability to work flexible hours, including weekends and evenings as needed.

Assistant Manager (Accounting & Finance/SAP)

Responsibilities

• Manage financial analysis, Budgeting and forecasting activities
• Develop financial models to analyze and project the company's financial performance.
• Conduct in-depth financial analysis to support strategic initiatives and business decisions.
• Provide insights and recommendations on opportunities for revenue growth, cost optimization, and profitability enhancement.
• Collaborate on annual business planning and growth strategies with department heads to gather budget inputs and ensure alignment with strategic goals.
• Monitor and analyse key metrics to provide insights and recommendations for improving
• financial performance
• Monitor the performance of investments and evaluate project proposals for return on
• Investment.
• Analyse trends to reduce financial risks associated with making investment or spending decisions.
• Fostering a culture of collaboration, accountability, and continuous improvement and implement best practices and innovative tools to improve data analysis and reporting capabilities.
• Analyse and explain variances between actual and budgeted figures.
• Offer timely financial insights and recommendations to support key decisions.

Requirements

• Bachelor degree in Accounting & Finance or relevant qualification with 4 years of relevant experience.
• Strong financial analysis and communication skills.
• Proficient in the use of MS Office and SAP.

Interested applicants please submit your resume to [email protected]

About The Company

Founded in 2015, Woopa Travels is a new generation travel agency and destination management company. We re-invent the travel experience and combine adventure with professional storytelling to create quality experiences for every traveller. The Company manages the following leading tour operator brands: Monster Day Tours, Lion Heartlanders and UBE.

The perfect candidate is a dedicated team player who is enthusiastic about the travel and education sectors, and will be instrumental in ensuring the smooth operation of tours. If you are seeking growth and eager to challenge yourself in the expanding travel industry post-pandemic, this opportunity is ideal for you!

Job Responsibilities

• Coordinate pre and post tour work, which include planning of tours, tour logistics, risk management and collection of customer feedback
• Involve in direct tour operations such as being facilitator, host, tech and admin in both physical and virtual tours;
• Assist in ground management by providing support to tour guides and operational staff;
• Represent the company and interact with clients in a professional and presentable manner;
• Assist in product development and development-based projects;
• Monitor, track and report on feedback and online reviews (e.g. Google My Business, TripAdvisor, Facebook);
• Assist in customer service (i.e. handling of tour enquiries and bookings) and lead generation when required; and
• Perform other ad-hoc and admin duties as assigned

Job Requirements

• Bachelor’s degree in Tourism, Hospitality Management, Business Administration, or related field.
• Working experience in tourism-related industry is a plus
• Excellent communication skills and computer literacy
• Great coordination skills and attention to detail
• Personable and fluent in English

Responsibilities

• Assess/evaluate research proposals for their commercial viability and social impact. Perform market and prior art searches and offer practical feedback and suggestions to improve the proposals.
• Coordinate/oversee project progress to ensure timely achievement of KPIs and milestones, while fostering effective communication and coordination among team members, collaborators, and stakeholders. Drive project success through strategic management and stakeholder engagement.
• Support/manage the proposal review process with stakeholders to create clear recommendations for management. Ensure the evaluation is thorough and helps guide decision-making.
• Assist/collaborate with the IP team to identify and safeguard commercially valuable inventions by reviewing manuscripts and invention disclosures.

Requirements

• Recognized Diploma/Degree or equivalent, preferably from a science or business-related discipline
• Minimum 4 years of prior working experience in Project Management and Intellectual property will be beneficial
• Proficient in Microsoft Office
• Fresh graduates with positive working attitude will also be considered

Salary and benefits are commensurable to educational qualifications and working experience of the candidates. Benefits include annual leave, medical and flexi-benefits, etc.

Interested individuals may apply by sending their curriculum vitae to career@tll.org.sg.

For more info, please refer to our website: www.tll.org.sg.

(Please note that only shortlisted candidates will be notified.)

Highlights

• Serving only 8 guests a night
• High-end or hospitality experiences
• Operational & Hands-on
• 6 days

Job Description:

• To greet and welcome guests, ensuring they feel valued and attended to throughout their dining experience
• To manage reservations and seating arrangements to ensure a smooth flow of service
• To address guest inquiries and special requests, ensuring guest’s needs are satisfied
• To assist the chef with meal preparation and presentation as needed
• To maintain cleanliness and order in the kitchen, dining area, and general spaces
• To wash dishes and kitchen utensils, ensuring adherence to hygiene standards
• To coordinate with suppliers to manage inventory, ensuring the availability of seasonal ingredients and supplies
• To handle financial transactions, manage budgets, and implement cost-control measures.
• To uphold the highest standards of food quality, presentation, and service
• To ensure compliance with health and safety regulations.
• To build lasting relationships with guests through excellent communication and interpersonal skills.

Requirements:

• Preferred with 2 years of experience in the Food and Beverage industry.
• Candidate with experience in a high-end restaurant or hospitality setting, preferably with knowledge of Japanese cuisine.
• Attend to guests’ needs and resolve complaints promptly and politely.
• Strong interpersonal and communication skills, with a focus on delivering exceptional guest service.
• Ability to work collaboratively with a chef and manage the unique demands of a premium, intimate dining environment.
• Excellent organizational and multitasking abilities.
• Physical stamina and willingness to perform hands-on tasks, including dishwashing and assisting in meal preparation due to smaller teams.

HOW TO APPLY:

Interested applicants, please email to “[email protected]”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Sim Jia Hui

EA Personnel Reg No: R22106242

You will be part of the Capability & Programming Branch (CPB) in Planning Capability Development Department (PCDD), which has been set up to support NEA’s role as the lead agency in planning and ensuring adequate supply of after-death facilities, including burial, cremation, columbarium, and ash scattering services. You will have the opportunity to actively engage industry stakeholders, religion organisations, NGOs, VWOs and work with internal and overseas stakeholders and various government agencies to strategise, plan and implement new and various initiatives to raise standards for the funeral services in Singapore.

You will be responsible for the following:

• Study, formulate and review the management model for new after-death facilities and services to meet NEA’s policy objectives, achieve sustainability and its viability.
• Establish and review key performance indicators and requirements for performance management of operator
• Plan, call and evaluate Invitation To Quote (ITQ)/ Tender for consultancy services and operator
• Prepare, administer the management of tenancy agreement and business development
• Conduct process review, formulate guidelines with stakeholders to enhance standards and service delivery of funeral services providers/outsourced operators.
• Collaborate and engage public (government agencies) and private organisations such as Religious Organisations (ROs), association/institution for joint-solutioning related to after-death

Requirements:

• 5 years of relevant working experience in the areas of tender procurement work and tenancy management
• Enjoy thinking strategically, planning and applying analytical reasoning
• Proficient in Microsoft Office Excel, e.g. toggling excel, functions, coming up with creative presentations
• Keen to take initiative and carry out plans
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.
• Detail-oriented and organized, with the ability to manage multiple projects simultaneously.
• Outgoing and pleasant personality
• Mature, independent and resourceful
• Self-driven and always ready to strive for improvement

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, please proceed to Career@Gov at:

https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HQ-ENVIRONMENT-BUILDING/Assistant-Director--Executive-Manager--Capability---Programming-Branch-_JR-10000031722

Your Role and Responsibilities

Strong AWS knowledge in terms of designing new architecture and providing optimized solution for existing one.

▪ In-depth knowledge with respect to Snowflake and its architecture.

▪ provide solutioning and drive the implementation of DOPS features which includes - building IAC infra, Git Lab re-structuring, Git lab Upgrades monitoring etc.,

▪ Should have the vision on data strategy and able to deliver the same.

▪ Should be able to lead the design and implementation of data management processes, including data sourcing, integration, and transformation.

▪ Able to manage and lead a team of data professionals, providing guidance, mentoring and foster a collaborative and innovative team culture focused on continuous improvement.

▪ To evaluate and recommend data-related technologies, tools, and platforms.

▪ Collaborate with IT teams to ensure seamless integration of data solutions.

▪ should have experience in Implementing and enforce data security protocols and ensure compliance with relevant regulations.

Required Technical and Professional Expertise

Experience as a Lead: 5+ years, should pose a strong character in leading a small team.

▪ Bachelor qualification in a computer science or STEM (science, technology, engineering, or mathematics) related field.

▪ At least 8+ years of strong data warehousing experience using RDBMS and Non-RDBMS databases.

▪ At least 5 years of recent hands-on professional experience (actively coding) working as a Lead handling support & production issues.

▪ Professional experience working in an agile, dynamic and customer facing environment is required.

▪ Understanding of distributed systems and cloud technologies (AWS) is highly preferred.

▪ Understanding of data streaming and scalable data processing is preferred to have.

▪ Experience with large scale datasets, data lake and data warehouse technologies such as AWS Redshift, Google BigQuery, Snowflake. Snowflake is highly preferred.

▪ Atleast 2+ years of experience in ETL (AWS Glue), Amazon S3, Amazon RDS, Amazon Kinesis, Amazon Lambda, Apache Airflows, Amazon Step Functions.

▪ Strong knowledge in scripting languages like Python, UNIX shell and Spark is required.

▪ Understanding of RDBMS, Data ingestions, Data flows, Data Integrations etc.

▪ Technical expertise with data models, data mining and segmentation techniques.

▪ Experience with full SDLC lifecycle and Lean or Agile development methodologies.

▪ Knowledge of CI/CD and GIT Deployments.

▪ Ability to work in team in diverse/ multiple stakeholder environment.

▪ Ability to communicate complex technology solutions to diverse teams namely, technical, business and management teams.

Your Role and Responsibilities

Strong AWS knowledge in terms of designing new architecture and providing optimized solution for existing one.

▪ In-depth knowledge with respect to Snowflake and its architecture.

▪ provide solutioning and drive the implementation of DOPS features which includes - building IAC infra, Git Lab re-structuring, Git lab Upgrades monitoring etc.,

▪ Should have the vision on data strategy and able to deliver the same.

▪ Should be able to lead the design and implementation of data management processes, including data sourcing, integration, and transformation.

▪ Able to manage and lead a team of data professionals, providing guidance, mentoring and foster a collaborative and innovative team culture focused on continuous improvement.

▪ To evaluate and recommend data-related technologies, tools, and platforms.

▪ Collaborate with IT teams to ensure seamless integration of data solutions.

▪ should have experience in Implementing and enforce data security protocols and ensure compliance with relevant regulations.

Required Technical and Professional Expertise

Experience as a Lead: 5+ years, should pose a strong character in leading a small team.

▪ Bachelor qualification in a computer science or STEM (science, technology, engineering, or mathematics) related field.

▪ At least 8+ years of strong data warehousing experience using RDBMS and Non-RDBMS databases.

▪ At least 5 years of recent hands-on professional experience (actively coding) working as a Lead handling support & production issues.

▪ Professional experience working in an agile, dynamic and customer facing environment is required.

▪ Understanding of distributed systems and cloud technologies (AWS) is highly preferred.

▪ Understanding of data streaming and scalable data processing is preferred to have.

▪ Experience with large scale datasets, data lake and data warehouse technologies such as AWS Redshift, Google BigQuery, Snowflake. Snowflake is highly preferred.

▪ Atleast 2+ years of experience in ETL (AWS Glue), Amazon S3, Amazon RDS, Amazon Kinesis, Amazon Lambda, Apache Airflows, Amazon Step Functions.

▪ Strong knowledge in scripting languages like Python, UNIX shell and Spark is required.

▪ Understanding of RDBMS, Data ingestions, Data flows, Data Integrations etc.

▪ Technical expertise with data models, data mining and segmentation techniques.

▪ Experience with full SDLC lifecycle and Lean or Agile development methodologies.

▪ Knowledge of CI/CD and GIT Deployments.

▪ Ability to work in team in diverse/ multiple stakeholder environment.

▪ Ability to communicate complex technology solutions to diverse teams namely, technical, business and management teams.

Experience the culinary fusion born in Hong Kong and refined in Japan, now making its momentous debut in the vibrant city of Singapore, marking our trailblazing entry into Southeast Asia. Mashi No Mashi, globally acclaimed for its ground-breaking approach to ramen, welcomes you to be a part of this historic milestone.

Distinguished for introducing the world’s first 100% Wagyu ramen, Mashi No Mashi epitomizes innovation intertwined with tradition. Under the stewardship of Chef Hisato, our menu showcases a harmonious fusion of Singapore street food influences and the timeless art of ramen-making.

As we proudly unveil our first Southeast Asian outpost and continue to captivate diners worldwide, we’re on the lookout for passionate individuals to join our team. If you’re driven by innovation, dedication, and a love for this extraordinary journey, join Mashi No Mashi and be a pioneer in shaping an unparalleled gastronomic adventure.

We are seeking a dynamic and experienced Restaurant Manager / Senior Restaurant Manager to join our Food & Beverage division, responsible for the overall operations of the restaurant and ensuring a consistent and outstanding guest experience. He/She will oversee all areas of service within the restaurant, including but not limited to, training, motivating and growth of the team, food and manpower cost management, P&L responsibility, staffing plans, safety, and hygiene, whilst adhering to all company policies, procedures, and brand guidelines.

Job Responsibilities:

1) Team Management & Training

• Lead, train, and mentor a team to ensure excellent service and operational efficiency.
• Develop and implement comprehensive training programs for new hires and ongoing staff development.
• Foster a positive work environment that encourages teamwork, communication, and professional growth.

2) Profit & Loss (P&L) Responsibilities

• Oversee and manage all financial aspects of the restaurant, including budgeting, forecasting, and cost control.
• Analyze financial statements and reports to identify areas of improvement and implement effective strategies to maximize profitability.
• Ensure all financial targets and objectives are met, including sales growth, cost management, and expense control.

3) Operational Excellence

• Ensure smooth and efficient daily operations, maintaining high standards of food quality, customer service, and cleanliness.
• Develop and implement operational policies and procedures to enhance productivity and customer satisfaction.
• Monitor inventory levels and coordinate with suppliers to ensure timely and cost-effective procurement of ingredients and supplies.

4) Guest Experience

• Uphold the highest standards of guest experience, addressing and resolving guest concerns promptly and professionally.
• Monitor and evaluate guest feedback to continuously improve the dining experience.
• Create a welcoming and memorable environment that encourages repeat business and positive reviews.

5) Marketing & Promotion

• Develop and execute effective marketing campaigns and promotional activities.
• Identify opportunities for partnerships to increase brand visibility and guest loyalty.
• Oversee social media presence and manage content across platforms such as Instagram and Facebook.
• Monitor and respond to guest reviews on platforms like Google Review, addressing feedback and promoting positive interactions.

6) Other Responsibilities

• Proactively take on additional responsibilities as required.
• Perform any other additional responsibilities as assigned.

Job Requirement:

• Bachelor degree in hospitality management, or equivalent.
• Proven experience as a Restaurant Manager or in a similar role, preferably in Japanese cuisine.
• Strong financial and commercial acumen.
• Excellent leadership, communication and interpersonal skills.
• Demonstrated ability to manage P&L statements and achieve financial targets.
• Strong problem-solving and organizational abilities.
• Willing to work flexible hours, including evenings, weekends and holidays.
• Experience in hotel management or fine dining concepts will be advantageous.

Must Have Factor

• Leadership skills.
• Operational expertise.
• Strategic and financial acumen.
• Customer focus.
• Adaptability and innovation.

Please be informed that only shortlisted candidates will be notified. Thank you.

• Oversee day-to-day operations
• Design strategy and set goals for growth
• Maintain budgets and optimize expenses
• Set policies and processes
• Ensure employees work productively and develop professionally
• Oversee recruitment and training of new employees
• Evaluate and improve operations and financial performance
• Direct the employee assessment process
• Prepare regular reports for upper management
• Ensure staff follows health and safety regulations
• Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Primary Responsibilities:

• To assist the Restaurant Manager in efficiently administering and organizing the restaurant into a profitable centre and increasing revenue.
• To lead and supervise a shift which includes inspecting table and work area layouts and settings, ensuring service quality and any other hygiene matters.
• To ensure that mis-en place/side station is all set up with food items, non-food items such as crockery and chinaware before the shift commences.
• To involve and lead the learning & development aspect for the team
• To take up any other tasks as assigned by the manager or management team.

Requirements:

• Minimum 5 years of relevant food and beverage service and 3 years of supervisory experience.
• Diploma/Degree in Hospitality Management.
• Good leadership, coaching and managerial skills.
• Excellent interpersonal and people management abilities to develop an effective and motivated team to create memorable experience for all guests with exceptional service.

We know that a business only thrives if our people are thriving. That’s why we always put our people first. Our global and diverse team would be happy to support you and challenge you to grow in many ways. Who knows where our joint journey will take you?

Here is an exciting opportunity for you to join us a Tax and Customs Professional. Reporting to the ASEAN Tax and Customs Manager (based in Singapore), you will be responsible for supporting Singapore customs advisory activities, corporate tax and GST compliance & advisory for Siemens Singapore group of entities.

You’ll make an impact by:

Customs

• Support customs advisory activities in accordance with local regulations and Siemens' global customs strategy
• Execute oversight duties for Singapore customs operational activities including restructuring, new set-ups, Free Trade Agreement application & tariff optimization
• Liaise with external customs authorities and brokers to resolve issues and ensure smooth customs clearance; collaborate with other team members and departments to optimize customs processes and address cross-functional challenges

Tax

• Tax Accounting and Reporting: Perform monthly, quarterly, and yearly tax accounting and reporting packages, ensuring compliance with local and HQ reporting requirements
• Tax Returns and Submissions: Prepare and submit Corporate Income Tax, Withholding Tax, and GST returns to tax authorities, including thorough information extraction and collation
• Tax Query Management: Address tax queries from both authorities and internal stakeholders, including preparation of draft replies and resolution of inquiries related to WHT, international tax, and other tax matters
• Advisory and Projects: Participate in ad-hoc advisory and projects, covering areas such as process improvement, new tax laws implementation, M&A, and restructuring

You excel in:

• Degree in Tax, Accountancy, Business Administration or an equivalent professional qualification
• Minimum 5-6 years of experience in local Customs / Trade Compliance practices or Tax in Big 4, local firm or commercial
• Hands on experience dealing with Singapore Customs topics and/or GST is an added advantage
• Proficiency in working with SAP, MS Applications and other accounting software
• Team player with the ability to work as an individual contributor as well as partnering with colleagues across functions and businesses
• Strong communication and interpersonal skills
• Demonstrate initiative, a constant process improvement mindset, independent, organized with strong analytical skills and detailed-oriented

We offer excellent opportunities to develop, along with a flexible working environment. Join us in working in an international dynamic environment for a company known in the world for creating technology with purpose that helps us to cope with future challenges!

Create a better #TomorrowWithUs! We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us!

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Summary of Job Description

The Assistant Manager plays a crucial role in providing overall support to the Hospital Information System (HIS) and its integration with other clinical & business systems by providing in-depth technical skills to analyse, evaluate, propose and implement total solutions to achieve business objectives.

To collaborates closely with stakeholders (users, internal IT teams and management) to ensure workplaces operational effectiveness and efficiency.

In escalated situations, the Assistant Manager handles user’s inquiries and concerns to maintain good relationships and strive for excellent user experiences.

Key Responsibilities

1. Collaborate with business users to gather, define and analyse requirements. Recommend and/or design technical solution for business requirements (including providing the necessary configuration setup), hands-on deployment and document the overall solution / workflow.

2. Work closely with vendors to test and validate their delivery as well as support business users in the User Acceptance Test.

3. Manage the end-to-end project implementation together with internal and external teams, i.e: Business Users, IT-PM, Infrastructure, Infor Security, Vendors.

4. Provide 24x7 production support and troubleshooting together with internal and external users and vendors when required.

5. Undertake ad-hoc assignments and responsibilities that may be assigned from time to time.

· Self-driven individual who is able to work independently as well as in a team.

Requirements

· Degree in Computer Science, Software Engineering, Management Information Systems or equivalent.

· Having 4 or more years of hands-on working experience in a system / application analyst or similar role, preferably in the healthcare industry.

· A self-starter who is assertive, independent and can work on multiple concurrent projects.

· Able to handle multiple simultaneous tasks and to prioritise multiple requests.

· A service-oriented team player with keen eye on details and able to communicate both verbally and in writing with various groups.

· Initiates discussions with users or external groups to resolve issues.

· Successful track record in project management, user and vendor management.

· Understanding of an EMR application and workflow will be an added advantage.

· Strong communication skills.

· Good problem-solving skills and ability to make informed decision.

· Self-driven individual who is able to work independently as well as in a team.

· Hands-on experience with Structured Query Language (SQL) would be advantageous.

· Proficiency in data analytics would be preferred.

· Experience in Azure, Power BI, Tableau, Python, R and AI/ML, would be an added advantage.

About us

As the Senior Insights Manager, you will be reporting to the VP Portfolio Planning and Business Operations, being accountable for understanding and embedding knowledge of the consumer in order to develop an impactful portfolio plan – alongside positioning Dyson technology in the right way. You will work at the centre of the Home Business Unit, interfacing with other teams and functions to ensure data driven decisions are made across the product portfolio.

Working closely with the Home Portfolio team, you will ensure insights are represented when developing the Home product portfolio. You will work with Finance and Commercial to leverage budgets and recommend, develop, drive and deliver insight projects across the various Home categories’ product lifecycles. You will inspire insight-driven claims for the Home BU, working closely with the Home Portfolio, Commercial and Claims teams to understand what’s required to cut through in the markets we’re in.

This role is based in Singapore to enable proximity to both key markets as well as development teams.

About the role

• Responsible for building plans, ensuring budgets are approved, and executing to understand the “what next” for Dyson within the Home Business Unit.
• Interface across markets and wider business functions to build a deep understanding of our Home categories, with a view to guiding global business decision-making. Deliver insight to inform new concepts, formats, and platforms, through, for example, conjoints, category fundamentals and global quant studies.
• Data analytics – manipulation and interrogation of insight data to draw strategic insights and aid decision making. Work closely with the Portfolio team and Commercial to ensure commissioned insight work is impactful within future plans.
• Support Portfolio Analysts in the sourcing, maintenance and provision of key data sets – including market data. Champion the use of them to ensure consistency of analysis across the BU.
• Develop our end-to-end campaign testing capabilities and work with user-trial managers to set up in-market product trials and immersions. You will collaborate with commercial and portfolio teams on the use of research and insights to drive product performance from a qualitative and/or quantitative basis.
• You will develop lifecycle surveys for Dyson customers to understand customer satisfaction and potential opportunities, and you will maintain strong relationships with the wider Insight Community to deliver best practice at Dyson. You will collaborate with teams across Dyson globally, working to deliver KPIs consistently across our markets, establishing key processes and ways of working, creating strong networks across the business, to ensure success.

About you

• Communication - ability to convey complex issues concisely and accurately across all RDD levels and translate these into clear actions.
• Experience in managing and generating quantitative and qualitative research from large amounts of information, creating actionable insights
• Excellent senior stakeholder management skills, including the ability to influence across departments and competing stakeholder needs.
• Has ability to manage varied and complex priorities and timescales.
• Entrepreneurial flair with a drive for business results. Commercially astute with sound business judgement.
• A strong people leader with a visible and inspiring leadership style. Able to recruit, grow and develop people into a high performing team, driving hearts and minds, accountability and direction.

Benefits

Dyson monitors the market to ensure competitive salaries and bonuses. Beyond that, you’ll enjoy a transport allowance and comprehensive medical care and insurance. But financial benefits are just the start of a Dyson career. Professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to fuelling and realising ambition.

COMPANY DESCRIPTION

A leading general insurer with a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses. MSIG Singapore holds an A+/Stable financial rating by Standard & Poor's.

A testament to its growing strength and influence, MSIG Singapore has garnered numerous awards for delivering digitally innovative and customer-centric solutions. In 2023, 2022 and 2020, MSIG Singapore was awarded Insurance Asia Awards' Claims Initiative of the Year.

MSIG is a subsidiary of Mitsui Sumitomo Insurance Co., Ltd, and a member of the MS&AD Insurance Group one of the largest general insurance groups in the world with presence in 50 countries and regions globally, 18 of which are in Asia Pacific including all ASEAN markets as well as in Australia, New Zealand, China, Hong Kong, Taiwan, South Korea and India. Headquartered in Japan, MS&AD is amongst the top non-life insurance groups in the world based on gross revenue.

RESPONSIBILITIES

Management Role

1. Oversee and support the operations of Direct & Japanese Corporate department.

Staff Development

1. Supervise, mentor and coach all staff by enhancing their product/ market knowledge.

Client Management

1. Identify and develop potential business areas and maintain professional relationship with existing and potential customers. This shall include provision of technical advice on customers' insurance needs.
2. Review, accept and underwrite business within Risk Acceptance Authority and guidelines including claim matters, recommendations on wordings and liaison with MSIJ, MSIG Asia, overseas Business Units and reinsurers.

Others

1. To participate at company level committees for ad-hoc projects to improve and expand Company's operations/ business.
2. Manage and implement proper credit control procedures and bad debt recovery.
3. To review and improve the Department's operations/ business.
4. To undertake any other duties as may be assigned.

1. Tertiary education
2. Relevant qualifications in general insurance (minimum CGI & HI)

1. Sound knowledge of general insurance
2. Minimum 3 years experience in general insurance industry
3. Management Skills
4. Business acumen, strong communication and interpersonal skills
5. Leadership with burning drive for results
6. Strong marketing and portfolio management