Total 4,724 customer service manager job vacancies in F&B / Tourism / Hospitality category in Singapore

The Festivals and Precinct Development (FPD) team is responsible for organising two annual signature community outreach events – the Singapore HeritageFest (SHF) and the Singapore Night Festival (SNF) – as well as managing the Bras Basah - Bugis (BBB) arts and heritage precinct. We are seeking a dynamic individual to join our team, focusing on project management and marketing for our festivals and placemaking initiatives.

Key Responsibilities:

1. Project Management and Event Execution

• Lead the planning and project management of placemaking activities and large-scale festivals
• Oversee the curation, operational coordination, and execution of programmes, including liaison with external agencies, events and visitor management
• Manage budgets, including the disbursement of funding to external partners
• Prepare and assess vendor quotations and tenders, ensuring compliance with procurement procedures

2. Stakeholder Management and Partnerships

• Develop and maintain partnerships with stakeholders within the BBB precinct and festival partners
• Source new partnerships and sponsorships to enhance programme value
• Engage and manage volunteers for various initiatives

3. Social Media and Digital Marketing

• Develop and implement social media strategies for placemaking activities and signature festivals
• Create and curate engaging content across various social media platforms
• Analyse social media metrics and adjust strategies to optimise engagement and reach
• Collaborate with marketing and PR agencies to produce multi-format content for digital channels

Requirements:

• Bachelor's degree in Arts Management, Events Management, Hospitality & Tourism, Marketing, Communications, History or related fields
• 2 - 4 years of work experience, with a strong background in project management and social media marketing. Fresh graduates are also encouraged to apply.
• Proven track record in managing large-scale events or festivals
• Demonstrated experience in developing and implementing successful social media campaigns with proficiency in social media analytics and marketing tools
• Strong understanding of government procurement and finance procedures
• Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders
• Proactive, resourceful, and able to work independently in a fast-paced environment
• Fluency in English (both verbal and written) is essential; proficiency in other local languages is an advantage
• Interest and awareness of arts and heritage sectors in Singapore

Desired Qualities:

• Creative problem-solver with a passion for arts, culture, and community engagement
• Adaptable and resilient, with the ability to manage multiple projects simultaneously
• Strong leadership potential and team player mentality

Purpose of Job

The Head of Community Services & Programmes will lead, plan and organise YWCA’s community services programmes. He/She will engage and collaborate with community stakeholders, facilitate strategic partnerships with partners, donors and sponsors, as well as oversee fundraising and member engagement. He/She will supervise the Division’s budget and monitor programme policies and procedures to ensure strong impact to our beneficiaries and high standards of compliance and governance with charity regulations.

Key Responsibilities Areas

Programmes

• Develop strategies to increase community engagement and cultivate partnerships with stakeholders.
• Build and grow relationships with community organizations, programme partners, grassroots organisations, sponsors and stakeholders, and identify opportunities for collaboration.
• Undertake strategic analysis of programme mandate to ensure that YWCA stays relevant in addressing evolving community needs. Plan, develop and implement programmes addressing these needs. Monitor programme budgets, plan resources and evaluate effectiveness of impact and programme outcomes.
• Review and approve programme assistance to beneficiaries. Ensure that the services and programmes meet the performance indicators and operating guidelines.
• Oversee timely submissions to grant and programme sponsors, and conduct outcome-based evaluations of programme effectiveness.

Fundraising & Donor Engagement

• Work with Marcomms and Fundraising team to develop fundraising plans, including staffing ground events such as flag day, fundraising carnivals and charity dinners, as well as managing online campaigns and digital fundraising platforms.
• Manage donor and partner relationships and source for programme level sponsorship.

YWCA Membership & Volunteer Management

• Responsible for overseeing programmes to support YWCA Members. The aim of membership is to drive engagement and outreach to our community programmes and to develop a good base of volunteers and supporters for YWCA’s causes.
• Establish, plan and implement ideas for volunteer recruitment and retention, including volunteer management policies and processes such as volunteer selection, training, engagement and evaluation of volunteer programme.

Management & Leadership

• Prepare and manage annual budget for YWCA’s community programmes.
• Prepare management reports and perform secretariat duties to Committees and the YWCA Board.
• Represent YWCA when dealing with governmental authorities, social services agencies or with the public.
• Manage a team of community outreach staff and social enterprise volunteers.

Perform any other duties assigned by the Management.

Requirements

• Bachelor’s Degree in any discipline.
• At least 10 years of experience in social services sector or non-profit organisation, community outreach, partnership building, fundraising, or programme development.
• Strong track record in delivering community impact and in engaging with community work or in working with beneficiaries from vulnerable backgrounds.
• Prior experience in leadership position, managing teams of programme executives.
• Prior experience in managing databases to track impact and results: membership database, volunteer management database, donors database.

Competencies

• Excellent written and verbal communication skills.
• Ability to build relationships and work collaboratively with a diverse range of stakeholders, including Board and Committee members, Community Partners and Donors, Volunteers and Beneficiaries.
• Effective leadership skills to engage, train and motivate staff to accomplish work targets.
• Highly organized, strategic thinker, strong on generating ideas for collaboration.
• Strong team player with good organisational and project management skills.
• Resourceful in managing outcomes with lean resources.
• Passion in serving women / elderly / children and youths from vulnerable backgrounds.
• Heart to serve and a strong calling to our YWCA mission.

Project Manager (Mechanical & Electrical)

[Industrial | Commercial | Data Centre Industry]

• Basic: $4,500 - $8,000 (Depends on EXP)
• Working Hours: 5 Days
• Location: Woodlands

Interested applicants can sent your CV to email [email protected]

About our Client:
Our client is a leading organization specializing in engineering and technology solutions across diverse industries. They are committed to delivering innovative and efficient solutions for industrial, commercial, and data centre projects

Job Scope:

• Manage the full lifecycle of engineering projects, from initial concept to final handover, ensuring they are completed on time, within budget, and adhere to safety and quality standards.
• Prioritize tasks effectively, allocating resources and assigning team members to ensure the efficient execution of projects.
• Assist in preparing and reviewing tender bids for new projects, ensuring compliance with company policies and industry regulations.
• Evaluate and authorize any project changes that affect the budget, timeline, or scope.
• Lead complex or critical projects, monitoring progress and performance to ensure alignment with project plans.
• Address operational issues promptly to minimize delays and ensure project continuity.
• Select, mentor, and manage a team of project members, ensuring organizational goals are achieved and legal requirements are met.
• Ensure compliance with safety regulations and industry standards, maintaining the highest safety and quality protocols throughout the project.
• Allocate resources, including capital and manpower, to maximize productivity while keeping project expenses within budget.
• Approve project investments that align with the organization’s goals and financial strategies.

Requirement:

• Recognized Degree in Electrical / Mechanical Engineering, or a related field.
• Minimum of 8 -13 years of relevant experience in the Electrical / ACMV Engineering Industry.
• Strong interpersonal and communication skills with the ability to interact effectively with project teams and stakeholders at all levels.
• Self-motivated, results-driven, and able to work independently in a fast-paced, deadline-oriented environment.
• Proven leadership skills and the ability to manage teams and projects efficiently.

Interested applicants, please click "APPLY NOW" or send your resume to [email protected]

We regret to inform you that only shortlisted candidates will be notified.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Kho Tong Hai | EA Reg No: R24122411

Responsbilities:

• Identify, design and deliver research projects/programmes in line with PPIS area of interests largely in the field of Family Services, women and children
• Develop and roll out research proposals that would enhance PPIS thought leadership and mission
• Collaborate with relevant partners, industry stakeholders and agencies to drive research projects and landscape scanning
• Identify appropriate research approaches, surveys and FGDs as needed
• Collect, analyse and interpret data and results
• Evaluate and track impact of research projects and programmes
• Prepare and present research and evaluation report
• Drive innovation to improve quality of research project and programmes
• Manage grants in relations to identified research projects/programmes

Requirements:

• Degree/Professional Qualifications in the discipline of Social Science/Psychology and/or Social Work
• 3 years of relevant social research and programmes implementation and evaluation experiences
• Possess strategic and analytical abilities
• Posesss good interpersonal skills to forge collaborative relationships across a wide spectrum of stakeholders
• Able to communicate, write and present well

The Yoga Manager & Lead Instructor will oversee the daily operations of the yoga studio while also taking a hands-on role in teaching the majority of yoga classes.

This dynamic role requires a strong blend of leadership, organizational skills, and expertise in yoga teaching. The ideal candidate will be passionate about both the business side of running a yoga studio and the hands-on aspect of leading classes, creating a high-quality experience for both clients and staff.

Key Responsibilities:

Yoga Instruction:

• Lead the majority of yoga classes, offering a variety of styles (e.g., Vinyasa, Hatha, Power, Restorative, etc.) for all levels.
• Design and teach well-structured, engaging, and safe classes, catering to a diverse group of students.
• Ensure that each class provides a positive, supportive, and inclusive environment for students.
• Customize classes and sequences to meet the needs and abilities of students, incorporating adjustments and modifications as necessary.
• Foster a strong sense of community by encouraging student interaction, providing individualized attention, and creating a welcoming space for all.

Studio Operations & Management:

• Oversee the daily operations of the yoga studio, ensuring that it is clean, organized, and welcoming to clients.
• Manage the studio’s class schedule, making adjustments as needed based on instructor availability and client demand.
• Oversee the studio’s booking system, ensuring smooth client registrations, class sign-ups, and attendance tracking.
• Ensure that all yoga equipment is well-maintained, clean, and ready for use.
• Manage studio inventory, including yoga props, mats, and cleaning supplies

Instructor Supervision:

• Recruit, hire, and train yoga instructors, ensuring they align with the studio’s values and standards.
• Develop and manage the instructor schedule, ensuring there is consistent coverage and a variety of classes.
• Conduct regular performance reviews, provide constructive feedback, and encourage professional development opportunities for instructors.
• Lead team meetings to support instructor communication, foster teamwork, and address any challenges that arise.

Marketing & Promotion:

• Collaborate with the marketing team (or lead marketing efforts) to promote yoga classes, workshops, and special events.
• Help create promotional materials, social media content, and email campaigns to drive class attendance and brand awareness.
• Promote the studio’s offerings through local partnerships, events, and online platforms.

Our esteemed client, an established MNC, is searching for a Deputy Restaurant Manager/Restaurant Manager:

Job Responsibilities:

• Ensure compliance with operating standards, local regulations, and Ministry of Education (MOE) requirements, including enforcement of housekeeping and cleaning schedules.
• Oversee food and ice cream quality by monitoring preparation procedures and implementing corrective actions when necessary.
• Uphold high customer service standards through staff supervision and the implementation of in-house training and development programs.
• Manage inventory levels to support smooth business operations, ensuring proper receiving, checking, and storage processes are followed.
• Ensure accuracy in all financial transactions, including cash handling, bank-in procedures, and credit card payments.
• Enforce discipline and foster a positive work environment, maintaining high staff morale and promoting proper conduct.
• Plan staff rosters to meet operational needs while adhering to labor budget constraints.
• Ensure all equipment and restaurant fittings are well-maintained by enforcing scheduled maintenance programs and coordinating with contractors for servicing.
• Implement internal cost control procedures in alignment with the guidelines set by the Restaurant Manager.
• Lead recruitment, selection, and onboarding of service staff, and provide coaching and training to supervisors and team members to meet performance goals.
• Support the Restaurant Manager with administrative tasks and other duties as assigned by the Duty Manager.

Job Requirements:

• At least 2 years in a supervisory or management role in a restaurant or similar setting.
• Strong leadership skills to manage and motivate staff.
• Excellent communication and problem-solving skills to ensure customer satisfaction.
• Ability to manage daily operations, staff schedules, and inventory.
• Works well with others and fosters a positive team environment.
• Willing to work various shifts, including weekends and holidays.

Additional Information:

• Salary: Up to SGD 4,200 + VB (1 - 2 Months)
• Working Location: Islandwide

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

Job Description

• Industry/ Organization Type: Japanese Retail and F&B Industry
• Position Title: F&B Service Crew / Server x 3 pax
• Working Location: East - Parkway Parade (Nearest MRT: Marine Parade MRT) / Central – 313 Somerset (Nearest MRT: Somerset) / South – Anchorpoint (Nearest MRT: Queenstown) – Choose either one workplace
• Working Hours: 5.5 days – Parkway Parade & Anchorpoint: 10.30 am-9.30 pm, 313 Somerset: 12pm-11pm (To be discussed)
• Salary Package: Up to SGD 2600 + OT + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Prepare work for Hall opening and closing operation hours
• Help customers settle down and advise on the ordering system
• Serve food to customers in an effective and polite manner
• Answering customer’s queries regarding services, menus, offers, or any other
• product related enquiries
• Clean tables after customers have left and clear empty/unwanted dishes
• Assist kitchen staff whenever required
• Check & record fridge temperature
• Welcome and bid farewell to customers as they enter/ leave the restaurant
• Packing and labeling of products
• Maintain cleanliness and tidiness of shelves
• Organize & replace products on shelves
• Check and report on product expiry date
• Report any incident/accident, customer complaints, or feedback to the superior
• Maintain quality, excellent service & cleanliness at all times

APPLY NOW!!!

• Min. PSLE
• Min 1 year of working experience in a related field
• Training provided to an inexperienced candidate
• Have good knowledge of the Company’s products and Good personal hygiene practices

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66230 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

• Providing excellent customer service.
• Preparing food items according to established recipes and standards
• Adhering to food safety and hygiene standards at all times.
• Handling cash transactions and payments.
• Scheduling shifts and managing staffing levels to ensure adequate coverage.
• Managing inventory levels of food ingredients, packaging materials, and other supplies.
• Performing regular cleaning of the food store.
• Packing and preparing food deliveries.
• Assisting with other tasks and duties as assigned by management.

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Job Description:

• Manage the daily operations of the restaurant
• Responsible for the business performance of the shop
• Ensure compliance to operations standards and procedures and upkeep of food quality standards
• Ensure excellent customer service
• Conduct interviews of walk-in candidates
• Create fun and motivating environment for staff to work in
• Training and development of service staff
• Ensure proper conduct of service staff
• Handle customer feedback professionally
• Upkeep cleanliness of outlet
• Administrative duties

Job Requirements:

• Minimum 3 years’ experience in a comparable capacity
• Fresh Graduates with some F&B experience are welcome to apply and will be considered for the Management Trainee position
• Self-motivated, people orientated and a team player
• Adaptable and enjoy working in a fast pace environment
• Excellent communication and interpersonal skills
• Able to work shifts, weekends and public holidays

Salary will be commensurate with experience.

We regret to inform you that only shortlisted candidates will be notified.

Job Description:

• Manage the daily operations of the restaurant
• Responsible for the business performance of the shop
• Ensure compliance to operations standards and procedures and upkeep of food quality standards
• Ensure excellent customer service
• Conduct interviews of walk-in candidates
• Create fun and motivating environment for staff to work in
• Training and development of service staff
• Ensure proper conduct of service staff
• Handle customer feedback professionally
• Upkeep cleanliness of outlet
• Administrative duties

Job Requirements:

• Minimum 3 years’ experience in a comparable capacity
• Fresh Graduates with some F&B experience are welcome to apply and will be considered for the Management Trainee position
• Self-motivated, people orientated and a team player
• Adaptable and enjoy working in a fast pace environment
• Excellent communication and interpersonal skills
• Able to work shifts, weekends and public holidays

Salary will be commensurate with experience.

We regret to inform you that only shortlisted candidates will be notified.