Total 4,724 customer service manager job vacancies in F&B / Tourism / Hospitality category in Singapore

• Location: Tanjong Pagar

• Working hours: 09:00 to 17:30 (Monday to Friday)

• Salary: Up to $8,000 (depending on experience)

Senior Manager (Corporate Branding & Strategy, Maritime industry)

The Corporate Branding & Strategy Division is newly established to enhance and strengthen company branding both externally and internally. Our goal is to engage with stakeholders such as customers, investors, partners, local governments, community members, and employees across various regions.

The Senior Manager in the Corporate Branding & Strategy Division will work closely with the General Manager to develop and execute brand strategies and plans. Our primary mission is to enhance brand value and build a positive reputation for the company brand across the region through various touchpoints, including the corporate website, social media, local and regional media, events, and etc.
In addition, we collaborate with various divisions and entities to improve employee experiences and engagement through internal communications.

Job responsibilities:

1. Branding:
i. Collaborate closely with the General Manager to assist in developing the corporate brand strategy, direction, and execution plan.
ii. Create, manage, and update brand communication guidelines and workflows with the General Manager.
iii. Lead the execution of the brand communication plan in coordination with relevant stakeholders across divisions, entities, and local countries in the Asia and Oceania region.
iv. Develop, manage, update and continuously enhance regional branded materials and global assets provided by the HQ Division

2. External communication: Enhance the Company brand's positive reputation in the public eye
i. Develop an annual communication plan based on the brand strategy and direction.
ii. Lead the execution of the communication plan in collaboration with relevant stakeholders across divisions, entities, and local country offices in the Asia and Oceania region.
iii. Research, propose, and implement innovative communication methods including enhancing the company website, developing regional social media strategies, and utilizing other effective touchpoints as needed.

3. Internal Communication: Enhance employee engagement and workplace experience
i. Develop and execute an internal communication plan, including events, to foster transparency in information and knowledge sharing. This will help employees gain a deeper understanding of company brand value, business operations, diverse talents, and future opportunities across local and overseas entities in the Asia and Oceania region.

4. Crisis Communication:
i. Understand and adhere to crisis procedures as directed and guided by HQ.
ii. Provide support to HQ as needed
iii. Assist in delivering regional crisis communication guidance and training to employees.

5. Manage relevant outsources and partners:
i. Lead and manage outsourced vendors and partners to execute communication plans, ensuring adherence to the schedule and budget.

6. Team management and development:
i. In collaboration with the General Manager, develop and manage the Corporate Branding and Strategy team, including overseeing resources, budgeting, and other related responsibilities.

Job Requirements:

• Education: Degree or diploma in communication, branding, marketing, or a relevant field
• Experience: At least 10 years of relevant experience
• Leadership: Proven leadership abilities with experience in managing teams
• Industry Experience: Experience in the shipping industry
• Communication Planning: Ability to lead development communication planning
• Presentation Skills: Competence in delivering presentations
• Creativity and Project Management: Demonstrated creativity and strong project management skills
• Interpersonal and Communication Skills: Exceptional verbal and written communication skills, adept at engaging with various stakeholders across divisions, countries, and entities
• Analytical and Problem-Solving Skills: Strong analytical and problem-solving capabilities
• Adaptability: Flexibility, resourcefulness, and the ability to thrive in a fast-paced, changing environment
• Digital Communication: Deep understanding and extensive experience in developing and managing corporate websites, social media (SNS), and other digital communication practices
• Multilingual Abilities: Proficiency in multiple languages for both speaking and writing other than English is an advantage

Interested applicants, please send your resume to Charlene (R22105303) at [email protected] with the email subject header "Senior Manager (Corporate Branding & Strategy, Maritime industry)".

We regret that only shortlisted candidates will be notified. Other applications will be updated in our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed to the terms of our Privacy Policy and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Please find our Privacy Policy Agreement in the below link.

http://www.pasona.com.sg/privacy.html

Thank you for your kind understanding and co-operation.

Pasona Singapore Pte Ltd

EA License No:90C4069

(Lau Rui Lin, Charlene, EA Registration No: R22105303)

Job Summary

This position is responsible for end-to-end sales and tender management for Recon & DTS (Digital and Technology Solutions) in contract negotiations, sales and clinical support for Surgical, Bone Cement and Patient Care, and providing after-sales service management.

The role leads the execution of all tendering activities while ensuring comprehensive product support through clinical assistance, training, after-sales service coordination and inventory management. Beyond tender management, the position provides hands-on clinical support and manages all aspects of post-sale customer support, including troubleshooting, coordinating maintenance and repair services. The role also manages price negotiations and contract terms and maintains relationships with key stakeholders throughout the product lifecycle.

The position requires commercial acumen and technical expertise to ensure successful product implementation and customer satisfaction throughout the product journey. The role involves direct interaction with healthcare professionals, internal stakeholders, and service providers to maintain high standards of product support and service delivery standards.

Principal Duties & Responsibilities

Tender Monitoring & Submission

• Monitor and identify new tender opportunities across all relevant platforms and sources
• Lead the planning, organising, and execution of tender submission bids
• Coordinate with internal stakeholders (sales, marketing, finance) to prepare comprehensive tender responses and coordinate with legal & compliance for contract reviews
• Manage contract lifecycle from award to completion in compliance with procurement standards, ensuring all tender submissions meet requirements and deadlines.
• Maintain comprehensive documentation for audit purposes.
• Track and report tender performance metrics

After Sales Service Management

• Lead the coordination of all after-sales support activities
• Manage troubleshooting processes for product-related issues & coordinate repair services and track resolution status
• Analyze service trends to identify improvement opportunities, oversee preventive maintenance scheduling and execution, maintain service records and documentation
• Manage service contracts and warranties with liaison with technical support teams/ 3rd party’s vendor and service providers to ensure compliance with service level agreements (SLAs)

Clinical Support & Case Coverage

• Provide technical guidance and product support to ensure proper usage during surgical procedures
• Conduct product demonstrations in clinical settings and tender process.
• Ensure proper product usage and safety in compliance during usage
• Support emergency cases as needed and coordinate emergency technical support

Training & Education

• Develop and deliver product training programs for healthcare professionals & conduct in-service training sessions for hospital staff
• Create and maintain training materials and documentation, educate internal teams on product features and benefits
• Keep stakeholders updated on new product developments and techniques

Pricing & Contract Negotiation

• Lead price negotiations with customers for both tender and direct purchase opportunities
• Develop pricing strategies in collaboration with business unit leaders
• Ensure all pricing agreements are properly documented and implemented in systems

Technical Support & Inventory Management

• Coordinate with manufacturers for technical, repair and maintenance issues
• Provide technical consultation for customer inquiries
• Coordinate with logistics for parts delivery, manage inventory by coordinating and work with the Material Planner to forecast spare parts demand based on equipment lifecycle and usage patterns
• Generate sales reports on the trending, turnover, and stock-outs
• Monitor product performance and submit investigations of product issues (PER)

Contract Administration & Stakeholder Management

• Oversee contract lifecycle management from award to completion
• Monitor contract compliance and deliverables
• Maintain contract database and ensure timely renewals
• Build and maintain relationships with key procurement contacts
• Serve as a primary contact point for all Surgical, Bone Cement and Patient Care product-related queries.

This is not an exhaustive list of duties or functions and may not necessarily comprise all of the "essential functions".

Expected Areas of Competence

• Strong knowledge of tender processes, procedures, and medical device regulations are preferred.
• Strategic approach to market analysis and healthcare procurement with negotiation skills for contracts, tenders, and pricing
• Good selling and interpersonal skills plus a pleasant personality
• Strong focus to drive sales
• Excellent customer service, desire to acquire knowledge and drive to succeed
• General surgical/orthopedics knowledge
• Desire to lead changes and create new opportunities

Education / Experience Requirements

• Degree or Diploma in Life Science/Science, Nursing or business/marketing
• Minimum 5 years sales experience in the Orthopedic Implant sales to hospitals.
• Experience in nursing (operating theatre) is a bonus

Travel Requirements

• On-call availability for emergency support
• Occasional overseas travel for training or tender presentations
• Flexibility for case coverage and technical support

Position: Restaurant Manager

• Salary: S$ 3500.00 – S$ 4300.00
• Working Days & Hours: 5 days work week
• Working Location: Chinatown (New opening)

The restaurant:

Join us at Yān Huo, a new chinese cuisine tapas concept in the heart of Chinatown, among the beautiful conservation houses that hold the stories of the past. Our restaurant is not just a place to dine, but a space to gather, reconnect, and celebrate the joy of reunions with friends and family.

At Yān Huo, we bring together the warmth of Chinese cuisine tradition and the excitement of innovation. Our Chinese cuisine tapas-style menu offers both beloved classic dishes and inventive fusion creations that pay homage to our roots while embracing the future.

We're looking for passionate individuals who share our love for food and connection to join our team. If you believe in the magic of a shared meal, where every dish is a moment to bond, we’d love to meet you. Help us create unforgettable reunions, one bite at a time!

Be part of the Yān Huo family.

A concept by Fleursophy Group

Job Duties:

1. Familiar the whole floor operation. Able to carry out the role of every floor position. (Host, server, cashier and others)

2. Display Leadership to create a motivated working environment for the team.

3. Bring the best dining experience to the guests while coordinating daily Front of the House and Back of the House operations.

4. Project and set monthly KPI

5. Respond efficiently and accurately to customer complaints, taking personal responsibility and initiative to resolve issues.

6. Regularly review product quality and research new vendors

7. Organize and supervise shifts

8. Appraise staff performance and provide feedback to improve productivity

9. Ensure compliance with sanitation and safety regulations according to government regulations.

10. Control operational costs and identify measures to cut waste

11. Generate reports on weekly, monthly and annual revenues and expenses

12. Promote the brand in the local community through word-of-mouth and restaurant events

13. Train new and current employees on proper customer service practices

14. Lead in implementing policies and protocols that will maintain future restaurant operations

Job requirements

1. At least 2 years in a supervisor/managerial position in F&B industry

2. Motivated (Leadership), result-oriented(result-driven) and a fast learner

3. Good organizational and planning abilities

4. Excellent interpersonal and communication skills

5. Computer literate and with excellent interpersonal skills

Non-Halal cafe restaurant – must be able to handle pork and alcohol.

Physically fit and proactive.

Job Description

• Responsible for managing the daily operations of the restaurant, including maintenance, inventory and ordering of food and supplies, ensuring customer satisfaction and great dining experience.
• Training junior level accordingly to meet company expectations.
• Provide excellent service to both external and internal customers.
• Good people management skills to handle staff.
• Possess positive behaviour and good learning attitude.
• Proactive and a good team player.
• Good listening and thinking skills.
• Hands on and skilled on basic operation works.
• Scheduling, payroll and basic HR knowledge.

Requirements:

● Minimum 1 - 2 years Experience in Restaurant Management

● Flexibility to work shifts, including evenings, weekends, and public holidays.

● Good customer service and willing to learn attitude

Interested applicants kindly apply through this job portal or email to [email protected] and I will be in touch with you shortly.

Regret only shortlisted candidates will be notified.

Goh Boon Hui R24122338
Just Recruit Singapore Pte Ltd - EA12C6295

● Coordinate daily front of the house and back of the house restaurant operations;

● Deliver superior service and maximise customer satisfaction;

● Respond efficiently and accurately to customer complaints;

● Regularly review product quality and research new vendors;

● Organise and supervise shifts;

● Appraise staff performance and provide feedback to improve productivity;

● Estimate future needs for goods, kitchen utensils and cleaning products;

● Ensure compliance with sanitation and safety regulations;

● Manage restaurant’s brand image and continuously progress to improve it;

● Control operational costs and identify measures to cut waste;

● Create detailed reports on weekly, monthly and annual revenues and expenses;

● Promote the brand in the local community through word-of-mouth and restaurant events;

● Recommend ways to reach a broader audience (e.g. discounts and social media ads);

● Train new and current employees on proper customer service practices;

● Implement policies and protocols that will maintain future restaurant operations; and

● Any other duties as required by the Company or management.

Job Summary

Manage the company’s corporate and internal communications, branding and corporate social responsibilities portfolios.

For corporate communications, your main responsibilities include formulating internal and external communications strategies, developing relevant communications materials, managing both traditional and digital communication channels and organizing large scale corporate events and campaigns. You should also effectively liaise with government officials to achieve desired outcomes.

For internal communications, your main responsibilities include translating corporate topics into a comprehensive communication strategy, driving understanding of key strategic initiatives, establishing organisational messages and engaging employees and tracking communication efforts.

Job Responsibilities

Corporate Communications

1. Develop and implement comprehensive corporate communications strategies to promote the company’s brand, mission and values, including crisis and reputation management.

2. Establish and formalize communications policies and procedures, ensuring alignment across all levels of the organization.

3. Manage the company’s public relations efforts, including media relations, press releases and proactive outreach.

4. Engage with internal and external sstakeholders, including ggovernment authorities, business leaders and customers to build and maintain positive relationships.

5. Enhance the company’s brand identity through consistent messaging across all platforms and communication channels.

6. Track and evaluate the effectiveness of communications strategies and initiatives, providing reports to management as appropriate.

7. Liaise effectively with government entities and manage governmental processes (such as obtaining permits, securing funding) so as to build strategic partnerships and advocate organization’s goals.

Internal Communications & CSR

8. Develop and drive employee communications for Nippon Paint Singapore

9. Continuously create new and improved communication methods for the company.

10. Translate key corporate topics into an effective communication strategy for implementation

11. Proactively engage with all employees and represent the company In corporate communication and related events.

12. Plan and execute dynamic volunteering events and special projects for various social causes under the Nippon Paint ESG program.

Requirements

· Degree in Communications, Public Relations, Marketing, or related field.

· Preferably with a minimum of 8 years of work experience in corporate communications in a fast-paced environment.

· Exceptional written and verbal communication skills, with an ability to communicate complex ideas clearly and concisely.

· Able to work independently and collaboratively in a team-oriented environment.

· Strong organizational and project management skills, with the ability to prioritize multiple tasks and deadlines.

· Hands on with a willingness to manage execution details in addition to strategy development.

· Fast in digital trends and tools.

QEHS Responsibility

Implement and abide by requirements set out in the Company’s Quality, Environmental, Health and Safety Management System, ISO and OHSAS standards and applicable legal and other requirements.

This position is responsible for the planning, setting of the direction of the crew, and resource distribution of the restaurant to achieve an efficient, well-prepared, and profitable food and beverages restaurant.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the Operations Manager to work with chefs and other personnel to plan menus that are flavorful and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• To hit all financial targets

• To lead the team on each shift and ensure the company service standards are upheld

• Assisting the Operations Manager to work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel

• Investigate and resolve complaints concerning food quality and service

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Prepare checks that itemize and total meal costs using the Point of Sales system

• Ensure sufficient stocks of supplies in the restaurant for smooth operation

• Supervise the operations of at least two restaurants and above

• Perform other duties as assigned by management

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 4 years of relevant experience

• Strong communication, interpersonal, and management skills

• Passionate in providing excellent management and interpersonal skills

• Able to work independently and in a team

Here at THE PROVIDORE SINGAPORE, we frankly believe that we are stronger as a team!

TEAMWORK MAKES THE DREAM WORK!

We take pride in having an environment that is open and welcoming, to achieve our goals together. With an emphasis on communication and connection, we promote opportunities for all to develop and achieve success; our employees are our family, and we strive to create an inclusive and positive culture for all!

Across our various roles and departments, we have a diverse workforce that is built on the strengths of each and every individual. Our ethos is to create an environment where our people matter, and a place where we celebrate each other’s success.

Visit https://theprovidore.com/careers/ for more opportunities and to apply directly!

HIRING FOR:

Food Services Operations Manager

• THE PROVIDORE SINGAPORE (Western Cuisine Restaurants)

Locations:

1. OUE Downtown Gallery
2. Mandarin Gallery
3. Paya Lebar Quarters
4. Raffles City
5. Raffles Place
6. Vivo City
7. Wisma Atria

Are you an experienced, seasoned barista looking for an opportunity to be in a leadership role and mentor team members to raise the bar in the industry?

Do you have a keen eye for details and quality control, as well as possess a genuine passion for training?

If you are, and you like to be part of a fun, friendly and hardworking team who take pride in their professional craft, then this is the role for you!

Job Description:

1. Ensure the smooth operations of all the outlets so they meet or exceed; revenue sales targets, customer satisfaction targets and that the outlets are clean, safe and well maintained

2. Ensure the outlets managers and teams are following company guidelines and procedures, operating efficiently and are staying within the parameters and budgets set in place and meeting their KPI’s.

3. Develop communication channels between the outlets and different departments to build a strong team environment to ensure smooth operations and achieve the outlets goals and targets

4. Develop the operational teams through training and team building exercises to foster teamwork and provide opportunities for staff development and progression

5. Streamline operations wherever possible to achieve sales revenue target

6. Responsible for ensuring efficiency of manpower for all outlets as per business requirements and budgets set in place

*Position offered if selected, will commensurate with years of related experience.

We look forward to receiving your application, and the opportunity to meet you!

Job Responsibilities:

• Manage and oversee the food service operations of cafeteria
• Lead & supervise a team of F&B staffs
• Administer staff record, submit report to immediate supervisor
• Manage, build and maintain cordial relationship with customers and clients
• Accountable for food cost management, menu planning as well as the development and creation of new products needs
• Responsible for the running and the supervision of food preparation to ensure that food quality standards are met and delivered to clients
• Ensure that operations team adhere to sanitation, food safety and hygiene standards as set in our HSE requirement.
• Implement Kitchen Planner & Inventory system for own outlet and perform central ordering system.
• Schedule of roster and other ad hoc responsibilities
• Perform paperwork duties

Job Requirements:

• Min. GCE ‘O’ Level / ITE / Diploma with at least 3 years’ of working experience in Food & Beverage / Catering Services or equivalent.
• Strong experience in managing food cost.
• Good in computer skills (Eg, MS Office, Power Point Presentation).
• Excellent interpersonal and communications skills, able to liaise with all employees.

Compensation: Basic Salary + Commission. Earn over $5000 per month!
Benefits: 7 days of Annual Leave
Locations: 200 jalan sultan textile centre

Company Overview

ATTAIN RESEARCH COSMETIC PTE. LTD.

Position overview

As a SALES & MARKETING MANAGER , you'll enjoy a dynamic work environment, engaging with diverse customers and showing them how our products can improve their quality of life.

Key Responsibilities:

Customer Engagement:

• Greet customers warmly and create a welcoming, personalized shopping experience.
• Understand customers’ needs to offer tailored product recommendations.
• Follow up on leads to convert inquiries into sales, making customers feel valued.

Sales:

• Use product knowledge to recommend and upsell premium items.
• Consistently meet or exceed sales targets, contributing to store growth.
• Actively seek opportunities to close deals and achieve goals.

Team Collaboration:

• Collaborate with your team to achieve store goals and provide excellent service.
• Share feedback and insights to improve sales strategies.

Requirements:

• Proven track record in sales.
• KPI-driven and eager for growth.
• Resilient and adaptable to change.
• Strong listening and communication skills.
• Tech-Savvy with platforms such as Google Workspace, Slack, WhatsApp, email, etc.
• Willing to work on Public Holidays and Weekends

Working Schedule (Full-Time): 11am to 9pm (2 meal breaks), 6 days work week. Rest days are flexible.

*Only shortlisted will be notified!

We're excited to work with you!

Job Types: Full-time, Part-time, Permanent

Pay: $3600.00 - $6,000.00 per month

Expected hours: No more than 35 per week

Benefits:

• Cell phone reimbursement
• Employee discount
• Health insurance
• Professional development
• Promotion to permanent employee

Schedule:

• Holidays
• Monday to Sunday
• Weekend availability

Supplemental Pay:

• Commission pay
• Performance bonus

Experience:

• Retail Sales: 2 years (Required)
• Sales: 2 years (Required)

Willingness to travel:

• 100% (Required)

Work Location: In person

This position is responsible for assisting in the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the Restaurant Manager to ensure the smooth operation of the restaurant.

• Assisting the Operations Manager to work with chefs and other personnel to plan menus that are flavourful and popular with customers.

• Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• To hit all financial targets

• To lead the team on each shift and ensure the company service standards are upheld.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• Investigate and resolve complaints concerning food quality and service.

• Prepare checks that itemize and total meal costs using the Point of Sales system.

• Assist in operations to ensure the smooth operation of the restaurant.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 2 years of relevant experience

• Strong communication, interpersonal, and management skills

• Passionate about providing excellent management and interpersonal skills

• Able to work independently and in a team

• Able to communicate in English and 1 other language

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Overall responsible for the administration and operations of the several restaurant outlets under one restaurant brand.

• Work with chefs and other personnel to plan menus that are flavourful and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• He/she is to implement all standardized procedures, rules, and regulations systematically in order to be in line with company standards and policies

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Safe keeping of company properties

• Ensure proper daily sales deposit

• Ensure outlet cleanliness upkeep according to NEA requirements

• Investigate and resolve complaints concerning food quality and service.

• Prepare checks that itemize and total meal costs using the Point of Sales system.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 4-6 years of relevant experience

• Strong communication, interpersonal, and management skills

• Energetic, positive-minded individual

• Able to work independently and in a team

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Overall responsible for the administration and operations of several restaurant outlets under one restaurant brand.

• Work with chefs and other personnel to plan menus that are flavourful and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• He/she is to implement all standardized procedures, rules, and regulations systematically in order to be in line with company standards and policies

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Safe keeping of company properties

• Ensure proper daily sales deposit

• Ensure outlet cleanliness upkeep according to NEA requirements

• Investigate and resolve complaints concerning food quality and service.

• Prepare checks that itemize and total meal costs using the Point of Sales system.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 4-6 years of relevant experience

• Strong communication, interpersonal, and management skills

• Energetic, positive-minded individual

• Able to work independently and in a team

As a Shift/ Assistant Restaurant Manager, you will:

• Manage day-to-day operations independently within budgeted guidelines
• Always delivering high-quality food and beverage products
• Responding efficiently and accurately to feedback and complaints
• Prepare employee schedules and ensure sufficient staffing for all shifts.
• Generating sales and meeting targets through proper execution of marketing strategies
• Hire, train, and retain team members
• Maintain Standards and Standard Operating Procedures for store operations
• Responsible for inventories and stock-taking activities
• Regularly inspect equipment to ensure they are maintained well and in good working order
• Comply with F&B safety and hygiene policies and procedures

We are looking for people who have:

• Min NITEC with 2 years of working experience in the F&B industry as a supervisor or in other industries
• Diligent team player passionate about F&B operation
• Good communication and leadership skills
• Ability to handle multiple tasks
• Working knowledge of MS Words /Excel and Email
• Determined and capable to work under pressure in a fast-paced environment

Benefits

• Annual Leave
• AWS and Various Incentives (T&C will apply)
• Free Duty Meals & Staff Discount
• Medical Benefits
• Insurance Coverage
• Training & Development
• Career Progression
• Long Service Awards

The Sector Manager – Oil & Gas is responsible to drive and execute the sales delivery in end market sector covering Singapore, Indonesia and Thailand.     

Key Responsibilities:
Sales Strategy and Delivery

• Lead sales strategy for sector in sector, and delivery of sales against agreed targets 
• Account development planning to drive long term growth 
• Accountability of P&L for sector in territory 
• Direct customer ownership and sales activity; supporting, managing and coaching sales teams to drive; 
  • Customer penetration
  • Profitability
  • End to end sales leadership across product portfolio 
• Ensure accurate and transparent sales forecasting across account 
• Driving strategic and operational excellence across different channels and in collaboration with other internal teams in country 
• Feed business intelligence into Commercial function 
• Contributing to price planning as appropriate
• Customer ownership through team to drive excellent customer relationships 
• Working collaboratively with Application Engineering, Customer contact, internal sales and other back-office sales activities as required 
• Resource allocation: ensuring resources are effectively deployed based on organisational and customer priorities 

People and Culture

• Demonstrate behaviours aligned with Rotork values – embody Rotork’s core values in your daily actions and decision making 
• Support team collaboration – actively contribute to creating a collaborative work environment promoting open respective communication 
• Build trusted stakeholder relationships striving to be a trusted and dependable business partner 
• Support diversity and inclusivity 
• Engage in personal and professional development, actively seeking ways to grow and improve 

Health, Safety, Environment and Quality: 

• Comply with the organisations Health, Safety, Environment and Quality management system and any local legislation, regulations and standards 
• Actively lead and participate in the development of a safe and healthy workplace 
• Comply with instructions provided for own safety and the health and safety of direct team and others ensuring fulfilment of legal obligations
• Take reasonable care to ensure own health and safety and that of others 
• Comply with incident management processes  
• Not place others at risk by an act or omission 
• Not willfully or recklessly interfere the safety equipment