Total 55 digital design manager job vacancies in F&B / Tourism / Hospitality category in d23 hillview dairy farm bukit panjang choa chu kang

Leadership: Provide strong leadership and direction to the restaurant staff, fostering a positive and cohesive team environment.

Operations: Manage and supervise daily operations and events such as dining room management, inventory control, and equipment maintenance. Assume responsibility and collaborate closely with the kitchen team as required.

Financial Management: Develop and manage budgets, control costs, and maximize profitability while ensuring top-notch quality.

Customer Service: Ensure a high level of customer satisfaction through excellent service, addressing customer feedback, and resolving any issues promptly.

Menu and Marketing: Collaborate with our culinary team to create and update menus. Contribute to marketing strategies to attract and retain customers.

Recruitment:

Recruit individuals who not only have the right skills but also fit well with the team culture and values.

Ensure that new hires are integrated smoothly into the team.

Staff Training and Development: Coach, mentor, and provide ongoing training to enhance the skills and performance of our staff.

Vendor and Supplier Relations: Maintain strong relationships with suppliers to ensure the highest quality of ingredients and products at competitive prices.

Quality Control: Uphold our standards for food quality, presentation, and service.

Health and Safety: Ensure strict compliance with health and safety regulations, including food safety practices and staff training.

Problem-Solving: Handle unexpected issues and challenges that may arise within the restaurant.

Role Overview:

· The Veterinary Rehabilitation Manager is responsible for overseeing and managing the operations of Beecroft’s veterinary rehabilitation department.

· This role includes managing patient care, supervising staff, developing treatment protocols, ensuring high-quality rehabilitation services, and fostering relationships with clients, veterinarians, and other stakeholders e.g. other department veterinarians and veterinary nurses.

· The manager must possess both clinical expertise in veterinary rehabilitation and strong leadership/ operational management skills to ensure the success of the department.

Job Description:

> Rehabilitation Services Management

• Manage Beecroft Rehabilitation Department. Responsible for rostering and payroll of all rehabilitation department staff.
• Develop and implement individualized rehabilitation plans for patients, including physical therapy, hydrotherapy, laser therapy, and other modalities.
• Ensure treatments align with the latest evidence-based veterinary rehabilitation best practices and scientific research.
• Oversee the daily operations of the rehabilitation department, ensuring efficiency and compliance with clinical good practices and standards.
• Manage budgets, resources, and supplies for the department.

> Collaboration with other Departments

• Collaborate with veterinarians from other departments and specialists to develop and provide guidance on rehabilitation plans.

> Collaboration with other Departments

• Provide consultation to patients and perform assessment of rehabilitation needs.
  • Develop and implement customized rehabilitation plans in collaboration with veterinarians.
  • Utilize rehabilitation techniques such as physical therapy, hydrotherapy, laser therapy, massage therapy, acupuncture, and exercise programs.
  • Monitor patient progress and adjust treatment protocols as necessary to achieve desired outcomes.
  • Educate pet owners on home care exercises, therapies, and maintenance plans.

> Leadership & Staff Supervision

• Provide training, mentorship and guidance to other veterinary rehabilitation therapists and assistants on rehabilitation.
  • Participate in continuing education for the veterinary team on imaging advancements.

Requirements:

• Degree in Veterinary Medicine (DVM or equivalent), Veterinary Technology, Animal Science, or a related field.
• Certification in veterinary rehabilitation (e.g., Certified Canine Rehabilitation Practitioner [CCRP], Certified Canine Rehabilitation Therapist [CCRT], or equivalent.
• Experience or training in physical therapy, massage therapy, or related fields is a plus. Minimum of 3-5 years of experience in veterinary rehabilitation or a related field. Experience in a leadership or managerial role is highly desirable.

Employment Type: Full-Time

DESCRIPTION

The Interface and Risk Manager will oversee the coordination of all interfaces and the management of risks across various stakeholders, subcontractors, and project teams in the offshore substation project. This role ensures that potential technical, commercial, and operational risks are effectively managed, and that seamless communication and collaboration among the stakeholders are maintained throughout the project's lifecycle.

DUTIES & RESPONSIBILITIES

Interface Management:

• Act as the main focal point for all project interfaces between the project team, subcontractors, suppliers, and all external stakeholders
• Ensure clear and timely communication between all parties, ensuring all interface-related issues are documented and resolved efficiently, and manage Interface management plan and the related deliverables.
• Oversee the integration of various technical and system interfaces (electrical, mechanical, control systems, etc.) to ensure seamless functionality of the offshore substation.
• Manage relationships with key stakeholders, subcontractors, regulatory agencies, consultants, and other external parties, ensuring alignment with project goals and requirements.
• Manage changes to the project scope and/or technical interfaces, ensuring proper documentation, risk assessments, and approvals for modifications with management of Change Management Plan.

Risk Management:

• Identify and assess potential risks to the project, including technical, commercial, schedule, environmental, and schedule risks in cooperation with project teams.
• Perform qualitative and quantitative risk analysis to determine the likelihood, impact, and priority of identified risks. Use risk management tools like Monte Carlo simulations, FMEA (Failure Modes and Effects Analysis), risk matrices, and schedule risk management tool.
• Develop and implement risk mitigation strategies, including contingency plans for high-priority risks.
• Collaborate with relevant teams to minimize the impact of risks on the project.
• Continuously monitor project risks, ensuring that mitigation actions are effective.
• Report on risk status regularly to Project Manager, updating on risk and opportunity registers about new risks, and closed issues.

Cross-Functional Collaboration

• Work closely with project team (engineering, procurement, construction, and commissioning teams) to identify and resolve interface issues and risks across all stages of the project.
• Manage the project schedule and budget by addressing interface delays and risk-related cost escalations.
• Provide training and raise awareness on interface and risk management processes within the project team, ensuring all team members understand their roles and responsibilities in managing these aspects.

Comply with HSE requirements:

• Environmental Aspects & Impacts Assessment.
• OHS Hazardous & Risk Assessment.
• Follow HSE Regulations.

REQUIREMENTS

Education

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Civil Engineering, Project Management, Risk Management, or a related field. A Master’s or certification commensurate with above engineering is a plus.

Experience

• Minimum 3-5 years of experience in interface management, ideally within offshore energy, oil & gas, or offshore wind projects.
• Minimum 3-5 years of experience in risk management, with a focus on large infrastructure or energy projects, particularly offshore substations, offshore wind farms, or related sectors.
• Previous experience in offshore substations or offshore wind projects is highly desirable.

Qualifications

• In-depth understanding of offshore substation design, electrical systems, mechanical systems, grid integration, and offshore operations.
• Strong knowledge of risk management principles, methodologies (e.g., FMEA, Monte Carlo), and industry standards (ISO 31000 and so on).
• Familiarity with project management software (MS software) and experience working with large, multidisciplinary teams.
• Excellent verbal and written communication skills, with the ability to interact effectively with internal and external stakeholders.
• Strong problem-solving skills to address complex interface and risk management challenges, balancing technical, operational, and commercial factors.
• Ability to lead cross-functional teams, ensuring alignment on project goals and risk management objectives.
• PMI-RMP (Risk Management Professional) or other project management certifications is highly desirable.

We are a family-run business seeking the ideal candidate to oversee our operations. We offer a welcoming and supportive work environment, with many of our team members having been with us for years. We also offer bonus for exceeding revenue targets.

Operational Management:

• Oversee daily restaurant operations, including opening and closing procedures, inventory management, and vendor relations.
• Ensure compliance with health, safety, and sanitation standards.
• Monitor and maintain equipment, facilities, and overall cleanliness
• Ensure that supply of ingredients are always of quality
• Be responsible for the management of the delivery platforms, and keep the menu updated

Customer Experience:

• Maintain high standards of customer service, addressing complaints and resolving issues promptly.
• Work with team to create a welcoming and enjoyable dining experience
• Implement initiatives to enhance guest satisfaction and loyalty.

Food Prep and Food Service

• Support food prep requirements
• Serve customers and clear tables
• Be able to coordinate large delivery orders

Financial Oversight:

• Manage budgets, control costs, and maximize profitability.
• Analyze monthly PnL reports, including sales and labor costs, to identify opportunities for improvement.
• Work with the management to develop strategies for increasing revenue and reducing expenses.

Marketing and Promotion:

• Support promotional campaigns and events to drive traffic and revenue.
• Collaborate on social media and marketing strategies to enhance the restaurant's presence.

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• You get to work primarily in 1 of our 25 hotels in Singapore
• 5 days’ work week
• Mobile and Duty meal allowance
• Attractive incentives and bonus
• Staff rates at Accor hotels in Singapore and worldwide
• Birthday leave

Responsibilities

• Lead and manage front office operations to ensure adherence to organisational standards and procedures
• Supervise the front office team’s service performance in response to guests' needs and requests to ensure guest satisfaction. Manage service recovery for escalated guests' concerns and feedback
• Ensure compliance with data protection regulations and security procedures for guest registration and payment transaction
• Monitor room inventory closely and ensure effective utilisation of rooms
• Organise and supervise the day-to-day housekeeping operations to ensure rooms and public areas are well-maintained
• Ensure workplace safety and security for staff and guests through compliance and prevention management. Manage emergency situations
• Identify and resolve deviations and irregularities in operations
• Plan manpower allocation and ensure smooth operations
• Provide coaching and guidance to improve staff work performance
• Review systems and processes for workflow and productivity improvement

Requirements

• Minimum 2 years of managerial experience in the hotel industry
• Passionate in delivering exceptional level of guest service
• Strong communication and problem-solving skills
• Works well under pressure in a fast-paced environment
• People-centric, outgoing, independent, and resilient
• Able to work shifts, including on weekends and public holidays

Pietrasanta group: Passionate Italian concepts

Established in 2007, our group is a homegrown company with different concepts of Italian dining. Our goal is to give our customer a home/warm feeling whenever they dine at our outlets. We operate an Italian restaurant, 3 Pizzeria, 1 Gelato shop and 1 central kitche.

Our Team Culture

We’re passionate to develop our people to create the next generation of managers and chefs by training and promoting from within.

We want to create a space where everyone feels welcome. People can come together to enjoy great food, gelato, wine and company. We care about our customers and welcome them as we do into our home.

Service Team Members

Our Service combined with our quality food is the heart of our restaurants, we have a positive, supportive environment to develop your skills. Being part of our group, there is an opportunity for promotion and growth across the company. We are on the lookout for a range of Service roles:

Assistant Manager

Salary Range; commensurate based on experience:
From $3,400 to $3,600 per month

Job Responsibilities:
• Responsible for our Private Dining Restaurant called Casa Pietrasanta.
• Ensure food handling and hygiene regulations are in accordance with SFA standards.

• Able to take order, explain the menu and suggest dishes to the customers, able to reccomend and sell wines.
• Able to perform under pressure
• Keeping the Restaurant and equipment clean and in good working conditions
• Working closely with the Manager.
• Preparation/delegating of mise en place
• Maintain proper stock for smooth running of daily restaurant operations
Job Requirements:
• Minimum 2-3 years of experience in similar role
• Excellent communication, interpersonal, leadership and organisational skills
• Able to cope in a fast-paced environment
• Enjoys being challenged, committed to serving food of the highest quality.
• Have good initiative, a self-starter and a team player.

Team Benefits

· Career growth and promotion opportunities

· 5 day work week

· Monthly bonus with target reached

· Split Shift 10am-2.30pm / 5pm - 10pm

· Free staff meals

· Discount across all our brands

· Team member referral bonus

Job Responsibilities

• Loyalty - Steer and manage the strategic and operational functions of the PLC VIP Program. Lead the optimisation of campaigns in order to maximize acquisition of new VIP customers and retention of existing customers.
• Partnerships (as an extension of Loyalty) - Engage and maintain collaborations with partners (subsidiaries, shopping malls and potential partners) to enhance our customers’ experience with PLC and to place PLC at the top of the minds of the pets community.
• Events (as extension of CRM) - Participate in pets related events, ensure these events are operated smoothly and event objectives are met.
• Public Relations - Work with PR agency to ensure appropriate response to customer feedback on social channels & forums as well as press queries
• CSR - Facilitate requests for donations and support from various communities, and ensure Pet Lovers Foundation funds are properly managed and maintained.

Job Requirements

• Degree in Marketing, PR or equivalent
• Minimum 7 years of relevant experience in Loyalty or CRM, partnership, events and CSR management.
• Experience of working in retail environment and in CRM
• Highly motivated and approachable, with excellent communication skills.
• Ability to work in a fast paced, dynamic and challenging work environment.

Interested candidate, you may apply via our career website: https://plc.applyourjobs.com.

Only shortlisted candidates will be notified.

Western Cuisine Restaurant is looking to expand our team! We are looking for restaurant manager o join our fast-paced food & beverage establishment and we want you! If you are a friendly and customer service oriented person with strong leadership skills, apply to us now!

-strong leadership skills
-Conducts training for new and current employees
-Working together with and maintaining supplier relationships
-Ensure outlet facilities are maintained and well kept
-Passionate in service industry and committed in delivering excellent customer service

Responsibilities:

- Maintain overall cleanliness, tidiness & hygiene of restaurant at all times

- Manage daily reservations

- Welcome & attend to guests' enquiries

- Provide good customer experience. Making guests' feel comfortable & like home

- Explain food & wine menu to guests

- Recommend and take food & beverage order

- Manage inventories and assist in administrative duties

- Wash & wipe dry glasswares

- Events setup & service

- Event Management & Marketing

Requirements:

- Minimum 5 year of similar job experience in Gastro-Pubs, Western restaurants

- Passionate in ensuring good dining experience for all guests & delivering quality service

- Well groomed, friendly personality with good customer service skills

- Able to work on weekends

- Basic Wine knowledge and proper wine service

- Very organised and resourceful

- Ability to use POS machine

- Good Service Etiquette

- Able to manage and lead junior crew

- Able to handle customer complaint

- Good attitude

- Eager to learn

Job Highlights

• Dynamic work environment
• Open and collaborative culture

Inspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.

Centrally located in the heart of the city, Artyzen Singapore is just a stone’s throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark was once the sprawling tropical-garden mansion named “Marie Villa” by the great-grandson of Singapore’s well-known philanthropist, the late Mr Tan Tock Seng.

Responsibilities:

• Identifies and handles sales leads effectively and efficiently, confirming every possible piece of business through focus selling and follow-up.
• Delivers financial results by meeting or exceeding sales goals and objectives.
• Effectively uses and promotes technology to support productivity and profitability.
• Builds effective relationships with customers and business partners to maximize sales and customer satisfaction.
• Participates in domestic and international sales activities, representing the hotel to potential customers.
• Fulfils Customer Relationship Management responsibilities and sales goals through planned customer interviews.
• Monitors and reports on the market and competition within own market segment.
• Prepares and updates customer management reports and ensures all necessary follow-up work is carried out on time.
• Actively distributes product information and creates awareness in the markets and business segments of responsibility.
• Carries out “cross-selling” and uses unique selling propositions (USPs) during sales calls to increase sales and revenue.
• Participates in planning and realization of sales campaigns, promotions, and events in coordination with the Assistant Director of Sales.
• Manages accounts and maintains up-to-date customer information manually and electronically.
• Provides ongoing advice and support to staff under his/her supervision.
• Performs most tasks in a team environment with minimal direct supervision, acting as a team leader.
• Takes charge of all Event Leads and planning leading up to the event.
• Yields and manages Event Spaces to ensure the right business is captured
• Other ad-hoc assignments and projects as needed.

Qualifications:

• Bachelor’s degree in Hospitality Management, Business Administration, Marketing, or a related field.
• Extensive experience in Sales and Marketing, with a proven track record of delivering results.
• Knowledge in Corporate, CI & M and Catering sales, F&B knowledge, Event organization, and audio-visual equipment.
• Proficient in technology and software tools for Sales and Marketing, and ability to leverage technology to support productivity and profitability.
• Excellent leadership skills and ability to manage a sales team effectively.
• Strong communication and interpersonal skills to build effective relationships with customers and business partners.
• Outstanding computational abilities and a strong sense of business acumen to make data-driven decisions.
• Familiarity with the local market and its competitors.
• Strong organizational and time management skills to handle multiple tasks and priorities in a fast-paced environment.
• Ability to work independently with minimal direct supervision, as well as in a team environment.
• Ability to work under pressure and be flexible.
• Passionate and enthusiastic with a positive ‘can-do’ attitude.
• Fluency in English and Mandarin is highly desirable, as Singapore is a multicultural and multilingual environment.

The Ecommerce Logistics & Operations Manager is responsible for overseeing the operational aspects of the ecommerce business, including logistics, warehouse management, order fulfilment, and inventory control.

This individual will ensure that all processes run smoothly and efficiently, particularly during peak periods, while maintaining a high level of customer satisfaction.

YOUR NEW JOB

• Manage all logistics & warehouse operations - ensuring the timely receipt of incoming shipments.
• Oversee the order fulfilment process (including packing & dispatching) - to ensure timely &accurate deliveries.
• Hire, train, and manage temp/part-time packer staff during peak periods - ensuring operational efficiency.
• Manage inventory levels - working closely with the warehouse team to monitor product availability to avoid stockouts and overstock.
• Develop & implement standard operating procedures (SOPs) - for warehouse & logistics operations.
• Ensure compliance with health & safety regulations in the warehouse & fulfilment centers.
• Establish & maintain strong relationships with shipping & logistics partners - to ensure cost-effective & efficient order processing.
• Collaborate closely with the Customer Service team - to address order-related issues & ensure smooth customer experiences.
• Troubleshoot and resolve operational issues - quickly and effectively, ensuring minimal disruption to Ecommerce processes.
• Track and report key performance metrics - related to logistics, warehouse management, and order fulfilment.
• Collaborate with internal stakeholders - to continuously improve the Ecommerce operational workflow.

WHAT IS NEEDED FROM YOU

• Minimum 4 years of proven experience in Ecommerce operations, logistics, & warehouse management
• Experience managing teams, particularly during peak operational periods
• Knowledge of inventory management systems and fulfilment technologies
• Experience working with third-party logistics providers and shipping partners
• Able to lift bulky cartons up to 5kg and capable of standing for extended period of time
• Strong organizational and problem-solving skills
• Ability to multitask and prioritize in a fast-paced environment.
• Excellent communication & interpersonal skills

WHAT WILL MAKE YOU STAND OUT

• Hands-on experience with Ecommerce platforms (e.g., Shopify)
• Experience working in the Leathercraft, Leather goods or Fashion industry
• Worked in fast moving SME

Job Highlights

• Career Development Opportunities
• Duty Meals, Birthday Leave and Flexible benefits
• Complimentary Room Nights
• Discounted Room and Dining Rates

We are looking for F&B Outlet Manager to join our Fun and Vibrant team.

As a F&B Outlet Manager, we rely on you to

• Responsible for the proper and profitable function of the assigned F&B outlet
• Monitor and analysis levels of guests satisfaction and maximize guests' returns
• Conduct training and performance appraisal for team members
• Analysis productivity and prepare monthly reports
• Monitors cleanliness & hygiene standards required by HACCP / SFSMS
• Perform any other duties as and when assigned.

We are looking for someone who

• Relevant experience with similar capacity for at least 4 years
• Good communication and people management skills
• Strong organizational skills with ability to multi-task
• Able to communicate priorities and drives departmental goals and results

If you are the right person, what are you waiting for? Click the apply button now!

Johnson & Johnson is currently seeking a Senior Manager, APAC Wound Closure & Biosurgery Supply Chain. This is a regional role that can be based in Singapore or Pune, India.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Position Overview:

As an integral part of J&J MedTech Supply Chain organization that aspires to be the undisputed partner of choice for our customers as the world’s best-in-class supply chain, the regional Senior Manager, Wound Closure & Biosurgery is responsible for the overall planning processes and end-to-end supply chain orchestration for the 2 platforms Wound Closure and Biosurgery within Surgery Business Unit.

The main responsibility of this role is to optimize supply chain performance, consistently meet customer expectations and responsible for Integrated Business Planning (IBP) processes for Wound Closure & Biosurgery.

This role is a critical leadership position, responsible for the alignment of APAC Wound Closure & Biosurgery with the APAC Surgery Supply Chain, APAC Commercial and Global Supply Chain on strategy alignment and executions.

Expectation of the role is that he/she is the primary liaison with Global Supply Chain, Global Plan, Regional Commercial and market supply chain teams for accountable platforms (Wound Closure & Biosurgery) to ensure achievement of aligned business goals and objectives.

Key Responsibilities

With expertise in End-to-End Supply Chain process improvement, this individual will lead the Regional Planning Team and proactively coordinate cross-functional resources required for THREE major areas:

1. Customer Focus:

• Drive cross-functional collaboration to understand customer needs and translate external customer requirements into supply chain deliverables
• Set aligned target & manage service performance metrics for the specific platform (e.g., OTiFD, Backorder, MAPE/Bias, Inventory, ESO, GP etc.) and drive continuous improvements in this area
• Accountable for Wound Closure Healing & Biosurgery E2E supply chain - demand, supply and distribution planning processes that drive cost-effective inventory availability and gross profit, whilst ensuring customer service through a robust IBP process; provides leadership and guidance to teams and APAC markets
• Partner across Local/Regional/Global stakeholders to execute IBP according to blueprint. Drive balancing demand vs. supply decisions + eventual product allocations
• Responsible for regional Wound Closure and Biosurgery IBP with regional Surgery IBP/DP Lead and global SC & Plan teams
• Drive cross-functional collaboration with finance and commercial partners to reconcile and synchronize demand with sales expectations, delivering optimal customer service to end customers whilst managing inventory to target level
• Provide clear leadership vision to teams and markets to attain process efficiencies by continually reducing forecast error whilst increasing customer service performance
• Initiate actions/programs to drive significant improvement of service KPIs & agility (e.g., direct-ship, Inventory entitlement model, etc.), be accountable on the regional execution through strong collaboration with Global, markets and functional partners
• Partnering with Regional Surgery IBP/DP Leader, align Regional Consensus Demand Forecast for Operational and Strategic Planning for Global Manufacturing Capacity Planning with right E2E Network and Inventory
• Liaise with Global, Market & Commercial partners to drive resolution of major supply issues for Wound Closure & Biosurgery platforms
• Lead & Manage the regional execution of Wound Closure & Biosurgery Global & Market Transformational Program
• Identify and prioritize customer centric End-to-End Supply Chain solutions, whilst simplifying and standardizing for impact (Faster, Fewer, Bigger, Better)

2. Excellence in Execution:

• Drive changes and new ways of E2E Value Chain thinking, introducing and leveraging best practices, learning models and process excellence principles, all in the pursuit of core planning and end-to-end supply chain excellence
• Develop and optimize to ensure that appropriate planning processes and systems are in place to execute the planning operations
• Improve overall supply network agility to increase our ability to respond to Customer needs in local markets. Ensures initiation of corrective actions with the functional organizations when performance varies to target
• Collaborate with Global Plan and Functional Teams (Quality, RA, PLAN, SOURCE, MAKE, DELIVER, IT) to develop and implement end-to-end supply chain excellence and customer service, including developing product supply strategy to effectively meet market requirements (labeling, late-stage customization, lead-times, cycle-times, service levels)
• Establish processes for managing the Tender Planning, RA License expiry & renewal etc.
• Interface & manage the escalation point between Regional Franchise Supply Chain, Finance and Wound Closure & Biosurgery platform Global Plan & Commercial Partners
• Ensure understanding and communication on business consequences arising from trade-offs concerning the planning activities through applying scenario planning and issue resolution for decision-making as required
• Organize and present information that ensures timely forecasting communications and common goals and objectives across all functional areas and markets
• Lead and support supply chain customer solution initiatives that enable business plan attainment for current and future years
• Establish and consistently use FPX methodology / LEAN / Six Sigma to drive Execution Excellence, delivering cross functional end-to-end initiatives
• Ability to manage resources & processes in dynamic scenarios

3. Strategic Platform and Talent Development:

• Represent the customer and serve as interface between the Global Plan, Global Supply Chain and Regional Supply Chain Team, including a strong connection to local and regional organization
• Shared accountability on metrics that drive Surgery value (Compliance & Quality, Customer Service, Growth, Efficiency) and Wound Closure & Biosurgery business performance
• Work with Global Plan, Platform Leads and Value Stream Leads on efficient product life-cycle management and ensure continuous complexity reduction and “waste” removal across end-to-end value chain that is impacting downstream in region and markets
• Collaborate with regional commercial partner on NPI (ensuring Speed-to-Market) and Lifecycle Management (LCM) activities and shared accountability for business impact on GP including inventory, CIP attainment
• Support and own talent development for self and team, to build capabilities in the region and create a strong pipeline of leaders
• Supervise, coach and guide direct and indirect reports to continuously build professional skills (e.g., E2E supply chain excellence, translating data to insights, advance analytics and digital solutions and mine data from appropriate systems and carry out complex analysis for business requests) and leadership capabilities (e.g., articulation and influencing, developing leaders)
• Forge an environment that embraces Diversity, Equity & Inclusion

Critical Success Factors:

• Demonstrated depth of business unit product knowledge and insights of business unit customers.
• Ability to lead with limited authority and provide direction and drive positive change.
• Ability to drive innovation, prioritize and collaborate in a heavily matrixed environment.
• Effective interdependent and proactive partnering with key stakeholders in Ethicon and broader Medical Devices Supply Chain Organization on a regional and global basis.
• Proven talent development champion - plays a critical role in building organizational capability in Ethicon (e.g.: End-to-End Lean, IBP, S&OP, FPX, NPI and product life cycle management)
• Ability to deliver on platform performance metrics and shared goals in alignment with Ethicon Supply Chain Performance Metrics.

Requirements

• Bachelor’s degree Engineering, Business or Supply Chain, MBA Specialization in Supply Chain & Operation Management or Graduate degree in Science, Business, Engineering (strongly preferred)
• Minimum 10 years’ experience in complex Supply Chain environment
• Must have 5 or more years people / team management experience
• Hands-on working experience with strong track record in at least 2 of the following areas required: supply / demand planning / IBP and S&OP management / financial processes / MRP systems / inventory / distribution / order management
• Proven track record in delivering ‘Best in Class’ business results through innovative customer focused solutions
• Demonstrate a very good understanding of the entire Value Chain, and a keen understanding of how both commercial and supply chain decisions impact the Customer and financial performance.
• Problem solving mentality and “can do” attitude. Strong leadership, analytical, problem solving, reasoning skills and the ability to master complexity is required
• Able to analyze multiple data sources in high pressure environment to give prompt recommendations & solutions.
• Strong influencing and articulation skills to enable effective communication and gain alignment with stakeholders. Ability to articulate and simplify Supply Chain challenges to all stakeholders, quick decision-making, to work under time pressure, and the capacity to make good judgement in situations. Accuracy and prioritization in a fast-paced environment are required.
• Must have experience in planning processes, inventory management and financial knowledge.
• Strong collaboration, partnering and negotiation skills. Able to work with diverse group of people, and act as a change agent. Seek for feedback to ensure alignment across stakeholders, followed by prompt execution on positive actions.
• Interpersonal communication skills and team building is required.
• Superior planning and organization skills. The ability to master prioritization process by seeking sponsors and partners feedback is required.
• Leading and developing high performing cross-functional and matrix teams
• Proficiency using ERP / planning system (e.g. SAP, APO, OMP, Tableau, Power BI) experience in implementation and deployment of tools is preferred
• This position can be Singapore or Pune based and may require up to 10% travel

For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges.

We know that the success of our business – and our ability to deliver meaningful solutions – depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued, and our people can reach their potential.

At Johnson & Johnson, we all belong.

• To carry out electrcial/instrumentation related detailed design and preparation of drawing.
• To interpret and develop P&ID, technical data sheet preparation and I/O wiring diagram.
• To carry out electrical/instrumentation calculation for the design.
• Responsible for reviewing of electrical/instrumentation documents and specification from clients and consultants.
• To check and review all electrical/instrumentation related drawings and documents from suppliers and vendors.
• To liaise with clients, consultants, sub-contractors to resolve technical issue at site and in office.
• To co-ordinate with engineers of other disciplines within the department.
• To prepare Pre-procurement including evaluation of technical and commercial bid from vendor and supplier.
• To provide engineering support in tendering of new projects such as preliminary design, material and cost esimates etc….
• To provide technical support to project team for on-going projects and resolve any technical issue on site.
• To assist in preparation of project schedule, related work procedure/method of statement and monthly progress claim.

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a F&B Assistant Manager (Lobby Lounge) to join our team!

As a F&B Assistant Manager (Lobby Lounge), we rely on you to:

• Be responsible for the everyday operation, management, marketing and overall performance of Lobby Lounge
• Over-see the day-to-day running of the outlet in connection with staffing, service, cost control, achieving maximum revenue and guest satisfaction
• Delegation of duties and responsibilities to his / her team members
• Ensure all rules and regulations are adhered to responsibly for uniformity and are in line with the companies’ policies.

Requirements

• Minimum 3 years’ experience in a similar capacity in an international class hotel

Johnson & Johnson is currently seeking a Senior Manager, Operations & Commercial Effectiveness, APAC. This role will be based in Singapore primarily focus on Abiomed and as such provides a unique opportunity to join a new business within the J&J Family of Companies.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Abiomed is an innovative medical device business with an inspiring mission "Patients First" and a unique guiding company principle "Recovering hearts. Saving lives." With more than 3,000 employees, Abiomed is one of the fastest growing medical technology businesses in the world with corporate headquarters in Danvers, USA, and locations in Aachen and Berlin, Germany, Tokyo, Japan, and Singapore. Abiomed is part of Johnson & Johnson MedTech.

Position Overview:

The Operations & Commercial Effectiveness Senior Manager will report directly to the General Manager of Asia Pacific to execute sales strategies that deliver results aligned with the commercial plan and manage operations and channel management. Collaborate effectively with functions such as sales, marketing, finance, commercial operations, IT and HR to anticipate challenges and remove obstacles to enable commercial impact.

Principle Duties and Responsibilities:

• Conduct annual strategic planning to analyze sales regions and territories
• Work with APAC Leadership Team to liaison between commercial operations, sales, marketing, comm ops, finance and all other internal functions impacting the commercial team in driving and fulfilling the following responsibilities:
  • Help identify and deliver on the needs of the commercial organization to successfully drive initiatives
  • Conduct quarterly business reviews with APAC GM with Commercial Leaders and Distributors
  • Manage monthly and quarterly business reviews, coordinate with stakeholders and ensure follow through with key initiatives that impact commercial strategy
• Partner with APAC Commercial Leaders in monitoring and increasing the sales force engagement though recognition, incentives, and surveys
• Assess current distribution & 4PL strategy and execute channel optimization projects in key markets by assessing margins and J&J network to ensure infrastructure supports strategy
• Conduct quarterly distribution reviews with stock and sales analysis and implement good distribution practices
• Ensure distribution/channel contracts and contracts with external parties and vendors are up to date
• Execute key channel/operations projects like the Korea J&J model
• Collaborate with Aachen/US counterparts to implement a long-term APAC supply and operations process
• Provide relevant analytics to the commercial team to guide strategic commercial plan

Job Qualifications:

• Bachelor's Degree required, Masters in related field or MBA preferred
• 10+ years of high-performance experience in the medical device cardiovascular space
• 5+ years of management experience of a field commercial team preferably within Abiomed
• Develop strong relationships with key stakeholders internal and external
• Demonstrated critical thinking in fast paced environment
• Ability to exercise judgment in selecting, methods, techniques, and evaluation criteria for obtaining results

For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges.

We know that the success of our business – and our ability to deliver meaningful solutions – depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.

At Johnson & Johnson, we all belong.

Reporting to the Kitchen Manager, your duties will be as follow;

• Ensure every station is prepped and ready for service daily
• Ensure sufficient inventory for prep work
• Ensure all food ingredients are of the desired quality
• Manage all food costs and wastages
• Willing to teach, learn and refine mistakes
• Takes accountability and set examples.
• Create new dishes as and when you require

Interested applicants please Whatsapp CV to +65 89498707 or email to [email protected]

Job Highlights

• Dynamic working environment
• Open and collaborative culture

Inspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.

Centrally located in the heart of the city, Artyzen Singapore is just a stone’s throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark was once the sprawling tropical-garden mansion named “Marie Villa” by the great-grandson of Singapore’s well-known philanthropist, the late Mr Tan Tock Seng.

Responsibilities:

• To support Executive Housekeeper to create an environment for the team to successfully execute all Housekeeping operations ensuring both guest and employee satisfaction, and highest level of cleanliness.
• To oversee day-to-day operations relating to the Housekeeping Department (including Rooms) and administer supervision of all housekeeping staff in conjunction with the Executive Housekeeper.
• Effective and efficient assignment of manpower and resources to achieve cost saving, based on operations requirements.
• Establish a cross training program to enable staff to be multi-tasking with multi-skill.
• Assist the Executive Housekeeper in efficiently managing the department according to the established concept statement, providing a courteous, professional, efficient and flexible service at all times.
• Assist in liaising and organize with other relevant department that the established cleaning schedules are strictly adhered to.
• Inspects and double-check Guest Laundry, Dry Cleaning and press work on a daily basis, to ensure optimum quality of work, prompt pickup and delivery of garments.
• Develops standard operating procedures, as well as production and quality standards.
• Assist in conducting monthly inventory checks on all operating equipment and supplies.
• Assist in controlling the requisitioning, storage and careful use of all operating equipment and supplies.
• Make Periodic inspections of all areas to check on Housekeeping standards, and issue necessary orders to correct shortcomings.
• Know the operational use and available facilities of the PMS.
• Assist in the revision and updating of the Departmental Operations Manual on an as needed basis.
• Maintain the Daily Log Book.
• Make recommendations to Management for modernization of equipment, methods or supplies.。
• Assist in coordination and monitoring of the implementation of the “Perfect Room” program.
• Be proactive and cooperate with hotel departments on sustainability program and initiatives.
• Monitor the handling of guest complaints and take ultimate responsibility to resolve complaints.
• Contribute to and complete the Asset Management Programme of the hotel.
• Be responsible for cleaning all public areas and back of house areas such as employee locker rooms, toilets, corridors, offices, service lifts etc.
• Be responsible for special maintenance projects

Qualifications:

• Higher diploma or degree holder in business administration or related discipline
• Minimum of two years of previous experience in a similar position
• Experience in the hospitality industry will be an advantage
• Ability to lead and motivate a team in a fast-paced environment.
• Strong attention to detail and ability to follow specific instructions.
• Knowledge of cleaning chemicals, proper storage, and disposal methods.
• Ability to work well in a team environment and under pressure.
• Strong sense of responsibility and attention to detail.
• Ability to respond quickly and effectively to emergencies.
• Must be available to work flexible hours, including nights, weekends, and holidays.
• Excellent communication and interpersonal skills, with the ability to work as a team.
• Good command of written and spoken English.
• Ability to work under pressure and be flexible.
• Passionate and enthusiastic with a positive ‘can-do’ attitude.

Overview

The Patient Advocacy and Support Office (PASO) at the National University Health System (NUHS) is an integral part of our commitment to delivering incredible care and health together with patients, caregivers, and the community.

Working cross-functionally, we champion and foster a culture of person- and family-centred care and service excellence across the NUHS cluster. We drive engagements and collaborations with patient advocates and the community in clinical and academic domains to achieve better health outcomes.

Job Description

1. Champion Person- and Family-Centred CarePromote care partnership with internal and external stakeholders through training programmes and campaigns.
   Enable co-creation and implementation of initiatives to enhance inclusion of patient and caregivers in care design, delivery, and evaluation.
   
2. Project ManagementLead and oversee projects from inception to completion.
   Ensure projects are delivered on time, within scope, and budget.
   
3. Partnership and Community DevelopmentEngage with diverse stakeholders including but not limited to patients, caregivers, community organisations and government agencies.
   Foster and maintain strategic alliances and partnerships with internal and external stakeholders.
   Contribute to NUHS’s volunteer management programme including recruitment, onboarding, engagement, recognition, and appreciation of staff and community volunteers.
   
4. Data ManagementCoordinate with key stakeholders to collate and analyse project and patient experience data.
   Coordinate recommendations and interventions based on data analysis.
   Provide analytics and visualization for strategic decision-making.
   Support initiatives to address gaps and areas for improvement.
   
5. Administrative ManagementEnsure efficient administrative processes, including documentation, compliance, and reporting.
   Organise meetings, manage schedules, prepare related agendas and materials.
   

Job Requirements

• Bachelor’s degree in Healthcare, Social Sciences, Public Health, or related disciplines.
• Minimum five years of relevant experience with demonstrated experience in programme management, project development, implementation, and evaluation, and working effectively with cross-functional teams.
• Strong problem-solving skills with a proactive and empathetic approach to handling complex situations with sensitivity and professionalism.
• Excellent interpersonal and communication skills, with the ability to interact effectively with patients, caregivers, and diverse stakeholders.
• High level of organisational skills and attention to detail to drive and deliver multiple tasks and projects, focusing on achieving positive outcomes.
• Demonstrated commitment to continuous improvement and learning.
• Proficiency in MS Office. Some basic visual and video editing skills would be an advantage.

#L1-RT1

Consumer & Shopper Understanding Manager

Company description

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such asNutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brandscontinues to grow, so too does our global reach. Represented in more than 50 countries, with products sold inmore than 170, the Ferrero Group is loved by generations around the world. The secret to our global success?40,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proudof. Join us, and you could be one of them.

Diversity Statement

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed andappreciated and have the same opportunities. We believe all of our people are equally talented in their own way.In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, themeans to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity ofour talents is what makes our work environment multicultural, innovative and highly rewarding.

About the Role:

The role is aimed to support the regional research department in managing consumer research projects for theKinder Power Brand as well as new cross-category innovations in Asia Pacific, which include the markets ofAustralia and New Zealand, Southeast Asia, Hong Kong, Taiwan, Japan, Korea. As a Consumer ShoppingUnderstanding Manager you will analyze and conduct research to understand market and consumer behaviorpatterns, and provide reports to Management and all relevant employees in the Country. The research and datayou provide will be crucial in monitoring Ferrero products' performance against key Company indicators.

Main Responsibilities:

• Plan and execute consumer research projects, ensuring the alignment with the business objectives and strategy
• Report on the Company indicators, market performance of Ferrero products as well as behaviour andpreferences of target consumers identified for specific projects
• Provide insights through consolidation and analysis of existing information
• Influence business strategy, communications, pricing, media investments, retail, go to market, and other aspectsvia insights
• Drive insights into action in order to improve business results
• Finalize market research brief documents and brief research agencies. Work closely with external researchesproviders and define arrangements for continual and ad hoc research, and provide insight on market analysisand consumer needs
• Collect and interpret findings, and create clear relevant insights-driven presentations addressing business/marketing issues. Write the executive summary
• Organize and coordinate the fixed / mobile panel studies at points of sale for the different channels
• Hold responsibility for the day-to-day management of research projects
• Ensure common understanding of CSU plans and key projects progress at Region or country level
• Liaise between the different stakeholders. Manage effective relationships with internal customers and externalsuppliers to ensure projects are delivered on time and are of high quality
• Collaborate with the marketing team, both at local and area level, to ensure that research decisions are in linewith strategy and that all findings are shared
• Define and recommend, to both marketing and line manager, the best solution from a value-for-money point ofview, finalize the methodology and negotiate costs
• Participate in the process of country budget creation with regards to market research activities
• Monitor performance against the approved budget, providing a status report and taking action

Who we are looking for:

• University degree in Economics, Statistics, Engineering, Marketing or relevant quantitative field
• Experience in FMCG consumer insights (client-side or agency), on-the-ground experience in Asia markets and/orin a regional FMCG role is a strong plus
• Extensive experience leading both, quantitative and qualitative research projects
• Hands on experience in business intelligence/analytics
• Excellent consolidation skills—ability to integrate information from multiple sources and create clear, simple,coherent, logical conclusions, insights, and recommendations
• Ability to tell stories via data and insights, high attention to detail
• Strong project management and organizational skills
• Excellent communication (oral and written) and presentation skills, ability to influence business teams andstakeholders
• Ability to work in a multi-functional team and work effectively in a matrix organization (Area, Region, Clusters)
• Strong work ethic, positive mindset, open-mindness and professional curiosity, good collaborative skillset andhigh adaptability to changes
• Advanced knowledge of Microsoft Office, Nielsen software, experience with data visualization, Power BI a plus
• Experience in Digital a plus
• Fluency in English, written and spoken, any Asian language is considered a plus

How to be successful in the role and at Ferrero:

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need tobe just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around theworld.

To better understand our consumers and business environment we need your ability to make sense of the externalmarket, a global mindset and the ability to benchmark Ferrero products against the competition, internally andexternally. Combining this with analytical and critical thinking, you will help Ferrero in generating visionary andactionable insights and driving change. Employee contribution and engagement at Ferrero is individual, team andorganisational based, so you should have the ability to work independently as well as manage your team andstakeholders.

Job Overview

Our client, which is a top 20 IT Consulting firm in Singapore, is seeking an experienced Client Relationship Manager to cultivate and maintain strong relationships with existing and potential clients in the IT and Digital Services industry.

This is a "farmer" role, focused on nurturing and growing business opportunities within a defined market, rather than a "hunter" role focused on new acquisitions.

Key Responsibilities

Account Management

Build and maintain relationships with key decision-makers at the C-suite level

Collaborate with internal stakeholders to tailor solutions and services to meet clients' evolving needs

Sales Process Leadership

Drive sales processes from initial contact to successful conclusion

Develop and maintain a robust sales pipeline, ensuring accurate forecasting and sales goal achievement

Prepare and deliver proposals, presentations, and quotations to clients

Account Management

Manage and develop major and critical customer accounts, ensuring client satisfaction and identifying additional business opportunities

Coordinate with internal teams to deliver exceptional service and support

Market Research and Analysis

Stay up-to-date with market trends and competitive analysis to inform strategic plans and drive business growth

Collaboration and Communication

Work closely with Operations, Delivery Teams, and other stakeholders to ensure seamless service delivery

Develop and maintain strong relationships with internal teams, including Technical Solution Pre-sales and Delivery teams

Sales Documentation and Compliance

Ensure accurate and timely production of sales documentation, adhering to company policies and processes

Requirements

Education and Experience

Degree or Diploma in Business, Marketing, or related discipline

Minimum 6 years of experience in Sales and Business Development in the IT Services industry, with a focus on B2B sales

Skills and Qualities

Strong critical thinking, problem-solving, and fast learning skills

Goal-oriented, results-driven, and highly self-motivated

Excellent interpersonal communication, teamwork, and presentation skills

Customer-centric mindset

Proficient in Microsoft Office suite

If you're a motivated and results-driven professional with a passion for building strong relationships and driving business growth, we'd love to hear from you!

Job Responsibilities:

- Provide a quality dining experience for customers

- Implementing strategies to increase sales and customers' satisfaction

- Developing and executing promotional initiatives based on sales trends

- Overseeing inventory levels, quality, and storage

- Managing budgets, monitoring costs, and maintaining daily sales reports

- Ensuring food and safety standards, and proper food handling

- Training staffs and planning weekly schedules

- Assist in marketing in social media

Job Requirements:

- At least 1 year of restaurant management experience

- Good conflict resolution skills

- Able to think on the feet

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

About Us

Founded in the same year that Singapore gained independence, NUS Business School stands today among the world’s leading business schools. It is distinctive for offering the best of global business knowledge with deep Asian insights, preparing students to lead Asian businesses to international success and to help global businesses succeed in Asia.

For more than 50 years, NUS Business School has offered a rigorous, relevant and rewarding business education to outstanding students from across the world. That would not have been possible without a group of dedicated professionals who are passionate about building a positive environment to grow and groom future business leaders. And we are looking to add to our BIZ family!

To learn more about the NUS Business School, please visit https://bschool.nus.edu.sg/

Job Description

The incumbent will be responsible for supporting the core functions of the MSc degree programmes which includes student life, experiential learning, and administration matters.

Corporate Relationship Development

• Establish corporate contacts through a systematic outreach process, follow up on new business projects generation opportunities, maintain working relationships and set up meetings
• Pitch initiatives to corporates, specifically in positioning and securing business projects for our respective MSc programmes
• Scope the business projects with the company, establish an understanding of the objectives, guidelines for workload, deliverables, resources and financial support
• Solicit for feedback on our students’ performances to make recommendations for improvements on projects and associated activities
• Feature success stories prominently in our marketing collaterals and channels such as brochures, websites and e-blasts to encourage more participation from different corporate partners
• Cultivate a sustainable longer-term relationship with corporate partners for further collaborations such as corporate marketing, company visits, recruitment of graduates and sponsorship for various MSc programmes initiatives

Administration of Management Practicum

• Collate a list of business projects, disseminate to our respective MSc students for enrolment, and where needed, conduct interviews for the allocation of projects
• Conduct briefings to students who are undertaking business projects
• Coordinate coaching workshops/classes to prepare students for their undertaking of business projects
• Work with Heads of Departments in appointing project supervisors, including briefing faculty advisors on the role, responsibilities and scope of projects
• Facilitate the first meeting for companies to meet with student groups, where timelines, milestone achievements and deliverables are set and arrange initial face-to-face / Skype sessions with companies
• Obtain the necessary approvals from the academic departments and the MSc Programmes Office
• Monitor and ensure that the students make good progress in completing their business projects and where needed, to help guide and mentor students on their projects, providing feedback as part of evaluation as a consistent moderating party across projects
• Work with corporate partners constantly to ensure that the students get information and meetings at the right time so they can complete the projects on time
• Collate the grading reports for the Experiential Learning module, and get company approval for case-release, if appropriate
• Work with relevant parties to ensure timely and accurate grade entry for the students for their Experiential Learning module
• Systematically collect feedback and evaluation from corporate partners, students, supervisors and develop actions for improvements

Development of System and Process

• Develop, implement and update systematic procedures and processes for MSc Programmes’ Experiential Learning components
• Develop and administer guidelines for the students, supervisors and corporates
• Procure and conceptualize promotional materials to aid in pitching our various initiatives to the corporates such as brochures and e-blasts
• Liaise with the Office of Legal Affairs on the necessary documentation (Company case release form, Non-Disclosure Form etc) and administer guidelines for students, faculty advisors and corporates

Other Responsibilities

• Collaborate and synergize between key stakeholders, not limited to students, faculty advisors, corporates and other key departments in NUS Business School, providing support and fostering rapport where possible
• Benchmarking of how business projects are sourced and facilitated in leading business schools to ensure best practices
• Work with the BIZCareers Office on internships/career opportunities arising from Corporate, business projects/Experiential Learning engagements
• Identify further experiential opportunities for the MSc programmes
• Other duties as assigned by Academic Directors, MSc Director and Programme Office

Qualifications

• Bachelor degree from a reputable institution, with at least 4-5 years of relevant working experience ideally in academic programmes in tertiary institutions
• Experience in facilitating industry partnerships and dealing with senior management would be an advantage
• High level of written and oral communication skills
• Experienced, confident and effective working in cross-cultural settings
• Meticulous with an eye for detail and a keen appreciation of good documentation
• Ability to manage multiple and competing tasks and deadlines well, and with a high degree of accuracy
• Team player with a good combination of high intelligence, emotional and cultural quotient
• IT savvy, with good knowledge of Microsoft Office Applications

(Appointment job grade will commensurate with the selected candidate's experience)

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

About Us

Founded in the same year that Singapore gained independence, NUS Business School stands today among the world’s leading business schools. It is distinctive for offering the best of global business knowledge with deep Asian insights, preparing students to lead Asian businesses to international success and to help global businesses succeed in Asia.

For more than 50 years, NUS Business School has offered a rigorous, relevant and rewarding business education to outstanding students from across the world. That would not have been possible without a group of dedicated professionals who are passionate about building a positive environment to grow and groom future business leaders. And we are looking to add to our BIZ family!

To learn more about the NUS Business School, please visit https://bschool.nus.edu.sg/

Job Description

The incumbent will be leading the MSc degree programmes’ marketing and promotional activities and administration at NUS Business School. The duties and responsibilities are as follows.

Events and Outreach with Business Development

• Participate in outreach events to promote the MSc programmes
• Coordinate and organise offline and online outreach events (e.g. info sessions, coffee chats, etc.) to promote the MSc programmes
• Work with the Digital Marketing colleagues to design campaigns in promoting outreach events as well as post-event engagements
• Research and identify prospective corporates and companies for B2B marketing
• Develop and nurture such relationships to explore potential scholarships and admission opportunities for their employees

Direct Marketing Campaigns

• Co-manage the email marketing campaigns and activities of the various NUS MSc Programmes
• Analyse current email marketing campaigns and make recommendations for improvement
• Leverage on the CRM to maximize marketing opportunities
• Track leads and applicants, following up through their journey and process

Content Management and Marketing

• Work closely with our MSc Programmes Office team, NUS BIZ Corporate Communications Office and other stakeholders to act as a brand guardian in terms of the look and feel of online communications as well as the tone of voice of copy
• Handle programme-related enquiries from prospects and glean insight on generating relevant content strategy
• Be part of the team effort to generate and manage content ideas (including but not limited to copy, visuals, infographics, etc.) for EDMs, social media, student blogs etc.

Research and Reporting

• Conduct periodic research on customers, market conditions and competitors
• Analyse and report on return on investment for the different marketing campaigns

Other roles within the office as designated by the Reporting Manager and Director.

Qualifications

• Bachelor degree from a reputable institution, with at least 3-5 years of relevant working experience including marketing academic programmes in tertiary institutions will be preferred
• Some Business Development experience is preferred
• High level of written and oral communication skills
• Experienced, confident and effective working in cross-cultural settings
• Meticulous with an eye for detail and a keen appreciation of good documentation
• Ability to manage multiple and competing tasks and deadlines well, and with a high degree of accuracy
• Team player with a good combination of high intelligence, emotional and cultural quotient
• IT savvy, with good knowledge of Microsoft Office Applications

(Appointment job grade will commensurate with the selected candidate's experience)

Overview

Banyan Group is one of the world’s leading independent, multi-branded hospitality groups centred on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences. The Group’s diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 12 global brands, including the award-winning flagship Banyan Tree, Angsana, Cassia, Dhawa, Folio, Garrya, Homm, Laguna, and Skypark, as well as the brand extensions, Banyan Tree Escape, Banyan Tree Veya, and Angsana Heritage Collection.

The Role

We are seeking a highly skilled and motivated individual to join our team as a Brand Marketing & Communications to create and foster brand love for Banyan Group, our portfolio, and with a focus on upscale and midscale categories.

You will play a key role in designing the brand marketing and communication strategies, drive the end-to-end development of campaigns and content that enhances and also safeguards the brand's integrity. In close collaboration with our PR and social teams and agencies, you will spearhead brand awareness efforts with media, and influencer marketing and partnerships with content creators.

Your oversight includes, although not limited to:

• Banyan Group
• Upscale – Angsana and its brand extension Angsana Heritage Collection, and Garrya
• Midscale – Cassia, Dhawa, Homm & Folio

We are looking for a bold and dynamic individual with fresh ideas and a co-creative mindset yet grounded to grow these brands.

Responsibilities

Elevating Brand Awareness:

• Work closely with our PR team to develop and implement brand awareness and engagement campaigns for greater reach, engagement and share of voice. Collaborate on media relations efforts, press releases, and media events to maximize brand exposure.
• Collaborate with the Social Media Community team to identify and partner with relevant influencers and content creators. Ensure their content aligns with our brand values and objectives to reach new audiences.
• Partner closely with the Brand & Commercial team to optimize owned channels such as brand.com and CRM. Tailor messaging to suit various funnel stages, ensuring targeted and impactful marketing efforts.

On-Brand Content Strategy and Execution:

• Develop and execute compelling and on-brand content across various channels to engage and resonate with our target audience.
• Ensure consistent brand expression across all customer-facing materials used by Corporate and Hotel teams:

1. Verbal: Manage messaging and tone of voice.
2. Visual: Oversee the development and approval of marketing and communication assets, including photos and videos.

Support Hotels:

• Partner pre-opening properties in the development of their Marketing and Communication plans.
• Executing re-positioning projects for key outlets or properties based on business needs and/or market changes
• Planning and executing HQ-led activations and/or partnerships on property alongside other functions

Brand Campaign Development:

• Assist in the creation and execution of brand campaigns, including concept development, messaging, and creative direction.
• Collaborate with cross-functional teams to ensure the successful implementation of brand campaigns.
• Consult on and advise segment-specific campaigns targeting various customer segments such as families, couples, or wellbeing enthusiasts alongside the Customer Insights team. Collaborate with internal teams to identify key messages and creative elements that resonate with each segment.

Requirements

• Minimum of 10 years of experience in marketing communications; hospitality industry experience is a plus.
• Experience with building brands through psychographic targeting and utilizing data to inform decision-making and campaign development.
• Proven track record of end-to-end development of engaging and impactful campaigns across multiple channels and mediums.
• Skilled in brand storytelling with experience customizing global brand narratives for different regions, considering regional needs and nuances.
• Team player with good interpersonal and project management skills.
• Ability to multitask and prioritize projects effectively in a fast-paced, agile environment.
• Excellent verbal and written communication skills, with an eye for detail.
• Creative thinker with the ability to develop innovative marketing strategies.
• Strong project management and organizational skills.
• Strong understanding of graphic design, photography, videography, and social media platforms.